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The Role of Innovation in Small and Medium-Sized Family Firms: A Literature Review

Abstract

This article builds on existing family business research conducted worldwide and embeds the research results in the Czech context to portray the Czech Republic as a critically important context for extending our knowledge on important family firms’ topics. In this article, we present a systematic review and integration of 69 articles published in peer-reviewed journals by Elsevier, Emerald, Wiley and others from 2015 to 2021 in order to answer two research questions: what is the role of innovation in SME family firms and what drives the innovation in family firms? Specifically, the content of the article discusses the new definition of family firm in the Czech Republic; the relationship between innovation and family firm growth; and some contextual factors that might affect the innovations in the Czech SME family firms: ability and willingness paradox, socioemotional wealth, and familiness. The insights of this review are used to develop suggestions for future research in setting the value of family firm where innovation can play an essential role as one of the core value drivers.

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The Role of Innovation in Small and Medium-Sized Family Firms: A Literature Review

Author: Žižlavský, Ondřej; Janíčková, Nikola
Publisher: Services for Science and Education
Year: 2021
DOI: 10.14738/abr.95.10221
Source: https://dspace.vut.cz/bitstreams/3ffa516e-7445-4c55-b6d7-61fcd4ae8f87/download
A chi es o Business Resea ch – Vol. 9, No. 5
Publica ion Da e: May 25, 2021
DOI:10.14738/ab .95.10221.
Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es
o Business Resea ch, 9(5). 102-120.
Se ices o Science and Educa ion – Uni ed Kingdom
The Role o Inno a ion in Small and Medium-Sized Family Fi ms:
A Li e a u e Re iew
Ond ej Zizla sky
Facul y o Business and Managemen , B no Uni e si y o Technology
B no, Czech Republic
Nikola Janicko a
Facul y o Business and Managemen , B no Uni e si y o Technology
B no, Czech Republic
ABSTRACT
This a icle builds on exis ing amily business esea ch conduc ed wo ldwide and
embeds he esea ch esul s in he Czech con ex o po ay he Czech Republic as a
c i ically impo an con ex o ex ending ou knowledge on impo an amily
i ms’ opics. In his a icle, we p esen a sys ema ic e iew and in eg a ion o 69
a icles published in pee - e iewed jou nals by Else ie , Eme ald, Wiley and o he s
om 2015 o 2021 in o de o answe wo esea ch ques ions: wha is he ole o
inno a ion in SME amily i ms and wha d i es he inno a ion in amily i ms?
Speci ically, he con en o he a icle discusses he new de ini ion o amily i m in
he Czech Republic; he ela ionship be ween inno a ion and amily i m g ow h;
and some con ex ual ac o s ha migh a ec he inno a ions in he Czech SME
amily i ms: abili y and willingness pa adox, socioemo ional weal h, and
amiliness. The insigh s o his e iew a e used o de elop sugges ions o u u e
esea ch in se ing he alue o amily i m whe e inno a ion can play an essen ial
ole as one o he co e alue d i e s.
Keywo ds: Inno a ion, amily i m, small and medium-sized en e p ises (SMEs), alue
d i e , business inno a ion.
INTRODUCTION
I appea s ha he concep o amily i ms is o opical in e es no only in he Czech Republic
bu wo ldwide. Acco ding o global esea ch by he Family Fi m Ins i u e, amily i ms gene a e
70-90% o he wo ld's GDP, p o ide employmen o 60-80%, a e mo e esilien o c ises, a e
based on high esponsibili y o hei su oundings, wi h in es men s in hese i ms emain in
he egions and o m he basis o hei se ice (Family Fi m Ins i u e, 2018). Simila
pe spec i es emana e wi hin he Eu opean Union whe e amily i ms o m he basis o di e en
coun ies’ economy and a e he co ne s one o esponsible business owne ship and long- e m
business in es men . In ecen yea s, he in e es o he Eu opean ins i u ions in his ype o
business has g own (Bo e o e al., 2015; Eu opean Family Business Ba ome e , 2018). Mos
Eu opean amily i ms a e Small and Medium-sized En e p ises (SMEs), bu mul ina ional
co po a ions a e no he excep ion. Nine ou o en businesses belong o he SME ca ego y and
make up nea ly 70 % o jobs (EP, 2015). Con ibu ions made om business i ms a e
conside ed impo an o g ow h in a eas such as compe i i eness and employmen .
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Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business
Resea ch, 9(5). 102-120.
URL: h p://dx.doi.o g/10.14738/ab .95.10221
SMEs in he Czech Republic, o example, o m a subs an ial pa o he coun y’s domes ic
economy. Acco ding o he Minis y o Indus y and T ade, he sha e o SMEs in he o al
numbe o ac i e business en i ies in he Czech Republic in 2017 was 99.8%. The numbe o
inno a i e SMEs is also inc easing in e ms o expendi u e and he use o subsidies (Minis y o
Indus y and T ade, 2018). A close in es iga ion e eals ha app oxima ely 87% o hese
p i a e companies in he Czech Republic a e amily i ms. This sugges s ha amily i ms play
a much mo e impo an ole in he coun y’s economy han p e iously hough (Eu opean
Family Business, 2018). Family i ms a e ying o balance he needs o amily and business
needs, p io i izing socio-economic weal h o e a na ow ocus on inancial goals. These i ms
hus play a i al ole in p omo ing wo k-li e balance, a e ypical o highe employee ca e, low
s a u no e , suppo o employee educa ion and o e all social esponsibili y in ela ion o
he en i onmen and egion in which i ope a es.
Ini ia i es s a ed ecen ly in he Czech Republic o in es iga e in mo e dep h he concep o he
amily i m and o add ess any associa ed p oblems. A p ojec known as ‘Family Fi ms: Value
D i e s and Value De e mina ion in he P ocess o Succession’ (No TL02000434) was launched
in 2019 wi h he suppo om he Technology Agency o he Czech Republic. The p ojec
p esen s a sys emic app oach o de e mine he alue o a speci ic ype o business, based on he
iden i ica ion o c i ical alue gene a o s, conside ing he speci ici ies o amily i ms. I s main
objec i e is o c ea e a ‘ i ual me hodology’ o de e mine he alue o amily SMEs. The
de ini ion o gene a o s o he alue o amily i ms – accele a ion and inno a ion p ocedu es
as ools o managing hei alue – will be a s a ing poin o he design and de elopmen o
his me hodology. Applying he concep and he ools and echniques associa ed wi h an
inno a ion app oach can acili a e his p ocess.
This esea ch in es iga es he impo ance inno a ion plays in amily i ms, o example, by
s eng hening he posi ion o he company. This enables pe manen imp o emen s o cus ome
sa is ac ion. I places pa icula emphasis on secu ing s akeholde equi emen s o success ul
de elopmen and alue g ow h. To help ul il he esea ch main aim and o p o ide new insigh s
on he ole o inno a ion, his s udy add esses he ollowing main esea ch ques ion: ‘Wha is
he ole o inno a ion in SME amily i ms?’
The scien i ic aim o he pape is o gain knowledge and analyse he p esen s a us o how
inno a i e ac i i ies can ac as he ca alys o d i e o wa d he alue amily i ms p o ide (by
e iewing bo h Czech and o eign li e a u e. The objec i e o he a icle is o collec i e e idence
ha sugges s ha he e is a co ela ion be ween how success ul amily i ms a e and he le el
o inno a ion hey engage in. In addi ion, he pape is also impo an in e ms o
mul idisciplina y app oach o abo e-men ioned esea ch p ojec . The me hods o co po a e
go e nance, social sciences, s a egic and inno a ion managemen , inance and s a is ics will
be linked oge he in o de o iden i y co e alue d i e s o SME amily i ms.
Sec ion 2 p o ides a desc ip ion o he esea ch me hodology. This is ollowed by an o e iew
o esea ch on amily i m and inno a ion, wi h pa icula emphasis on he de ini ion o he
amily i m in he Czech Republic. Then we compa e and con as he impac o inno a ion in
amily and non- amily i ms (see Table 2). The e is enough heo e ical e idence o s a e ha
inno a ion could be di e en in amily and non- amily i ms, o example amily i ms’ unique
and dis inc i e beha iou , he excep ional bundle o esou ces and capabili ies esul ing om
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in e ac ions be ween he amily (o indi idual membe s), and he business en i y. Sec ion 3
e iews he li e a u e and p esen s a b ie backg ound and main cha ac e is ics o amily i m
beha iou . I is ocused on desc ip ion o he main idiosync asies o amily i ms such as ‘ amily
inno a ion dilemma’, ‘Socioemo ional Weal h’ o ‘Willingness-abili y pa adox’. Finally, he las
sec ion summa izes he indings and gi es a p oposal o u u e esea ch.
RESEARCH METHODOLOGY AND DATA
This sec ion desc ibes he esea ch p ocess o an e idence-based sys ema ic li e a u e e iew
based on T an ield e al. (2003) and Keupp e al. (2012):
1 Planning he e iew
2 Conduc ing he e iew (da a collec ion and analysis)
3 Repo ing and dissemina ing he e iew (da a syn hesis)
In his sys ema ic e iew, he p o essional li e a u e, and pa icula ly o eign esou ces,
p o ided a sou ce o seconda y da a. Ha ing ou lined he a ionale and p oposed me hods o
his e iew, he s age is se o iden i y ele an s udies explici and ep oducible selec ion
c i e ia.
Planning he Re iew
This s age in ol es he de ini ion o keywo ds o he esea ch s ing o ga he ele an
li e a u e dealing wi h subjec unde in es iga ion. In he i s ins ance, he sea ch engine
Google Schola was used as i co e s a b oade ange o academic sou ces. The li e a u e
esea ch was conduc ed by using he ollowing se o keywo ds: “ amily i m”, “ amily business”,
“ amily owne ship”, and “small and medium-sized en e p ises”. We combined hese key e ms
wi h ollowing e ms ela ed o inno a ion and alue managemen a iables: “inno a ion”,
“inno a ion business”, “change” “pe o mance”, “e iciency” and “ alue d i e ”. The li e a u e
e iew is es ic ed o he pe iod om he beginning o 2015 h ough he p esence o 2021.
Using hese key e ms in English Google Schola deli e ed ca 63,400 esul s. This amoun o
esul s indica es ha he subjec ma e unde in es iga ion is g ea o in e es o he schola s.
Fo he nex sea ch he ollowing inclusion c i e ia we e applied:
• A ailabili y in Thomson Reu e s Web o Science and/o Else ie Scopus da abases
• A icles in English
• Pee - e iewed a icles
• A icle con aining one o he keywo ds in he i le, abs ac o keywo ds
S udies ou o his scope we e excluded om his e iew. Especially books, book chap e s, and
con e ence pape s we e excluded in he nex phase o da a collec ion p ocess due o owing o
a iabili y in pee - e iew p ocesses and es ic ions in a ailabili y.
Da a Collec ion
In second ins ance, he li e a u e e iew was limi ed o a icles om pee - e iewed jou nals
ha publish mos o ele an and up- o-da e esea ch. The sea ch was pe o med in he majo
espec ed scien i ic elec onic da abases such as Else ie Scopus and Thomson Reu e s Web o
Science by using abo e-men ioned key e ms. These da abases we e selec ed due o hei
ad anced web sea ch mechanisms, high olume o indexed publica ions and p o en ele ance.
To be po en ially included in he e iew, he i le o he a icle had o con ain a keywo d o
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Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business
Resea ch, 9(5). 102-120.
URL: h p://dx.doi.o g/10.14738/ab .95.10221
combina ion om he same se s o keywo ds. He e again he same pe iod o 2015 ill 2021 was
conside ed. In o de o be mo e igo ous in ou e iew, an addi ional sea ch was conduc ed o
h ee leading jou nals ha almos exclusi ely add ess amily business opics, using he same
c i e ia as p e iously s a ed: Family Business Re iew, Jou nal o Family Business S a egy and
Jou nal o Family Business Managemen . The ele ance o he iden i ied a icles was ensu ed by
eading all abs ac and compa ed wi h ela ed goals o he esea ch p ojec . Using con en
analysis, wo esea che s ead abs ac s o all iden i ied pape s, and independen ly classi ied
hem in he main esea ch ca ego ies (inno a ion/change, amily i m,
pe o mance/e iciency). We buil a sp eadshee wi h he sco ing sys em: 0.0 (no i ), 0.5
(pa ially), and 1.0 ( i ). No e ha his quali y anking was an in e nal me ic o selec ing
pape s o his s udy, no e lec ing any compa ison amongs s udies o au ho s. Nex , he
indi idual e alua ions we e compa ed and syn hesized, and in case o disag eemen , he issue
was discussed and esol ed. In o al 31 a icles (30 by o eign and 1 Czech au ho ) we e chosen
which seemed o be mos ele an o he esea ched issue and u u e use in he upcoming
esea ch. Each au ho g asps he subjec ma e in a di e en way, so he e is a g ea a ie y o
iews.
Da a Analysis
A e collec ing an ini ial se o s udies, all a icles in he sample we e analysed, da a was
ex ac ed and documen ed independen ly by he au ho s and hen he indings we e compa ed
and econciled. When e iewing he indings, au ho s applied s ic c i e ia o assess he quali y
o published pape s. The c i e ia include: coun y o esea ch, size and quali y o esea ch
sample in e ms o ep esen a ion, he s eng h o he conclusions, and he link o objec i es o
ou esea ch p ojec in he Czech Republic. Fo his pu pose, a da a ex ac ion o m was
p epa ed o collec in o ma ion on au ho s and quali y c i e ia. Nex , he indi idual
assessmen s we e compa ed and analysed, and in case o disag eemen , he issue was discussed
and esol ed. Some pape s we e emo ed om he esea ch sample. In addi ion, we did
backwa d- acking o all ele an e e ences epo ed in a icles. This led o he iden i ica ion
o addi ional pape s and amoun ed o a o al o 69 a icles.
Da a Syn hesis
This pa o he esea ch is he p ima y alue-added p oduc o a e iew p ocess, since i
p oduces new knowledge based on ho ough da a collec ion and ca e ul analysis. In ou s udy
a syn hesis is used o design o u u e esea ch in a ea o inno a ion as a alue d i e in amily
SMEs businesses. We used mind mapping me hod o map ou he main hemes, pe spec i es
and dimensions o inno a ion in amily i ms.
EMPIRICAL FINDINGS AND DISCUSSION
This sec ion p o ides an o e iew and discussion abou main poin s o each esea ch s udy
unde in es iga ion om di e en coun ies. The main ou pu s o each s udy a e p esen ed in
Appendix 1.
Ou analysis o 69 jou nal publica ions on inno a ion in amily i ms shows ha his opic has
ecen ly a ac ed he a en ion o espec ed scien i ic jou nals ha ocus on managemen and
business, such as he Jou nal o Family Business S a egy (13 a icles), he Family Business
Re iew (8 a icles), he En ep eneu ship Theo y and P ac ice (6 a icles), he Jou nal o Small
Business Managemen (4 a icles), he Academy o Managemen Jou nal, he Cali o nia
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Managemen Re iew, he Jou nal o P oduc Inno a ion Managemen , and he S a egic
Managemen Jou nal (3 a icles), he Eu opean Jou nal o Inno a ion Managemen , and he
Eu opean Jou nal o Inno a ion Managemen (2 a icles). 22 a icles we e published in a ious
jou nal (see Table 1).
Table 1 Sou ce jou nals o pape s
Jou nal name
Numbe o
pape s
%
%
Accumula ed
Academy o Managemen Jou nal
3
4.35%
4.35%
Cali o nia Managemen Re iew
3
4.35%
8.70%
En ep eneu ship Theo y and P ac ice
6
8.70%
17.39%
Eu opean Jou nal o Inno a ion Managemen
2
2.90%
20.29%
Family Business Re iew
8
11.59%
31.88%
In e na ional Jou nal o En ep eneu ship and
Inno a ion Managemen
2
2.90%
34.78%
Jou nal o Family Business S a egy
13
18.84%
53.62%
Jou nal o P oduc Inno a ion Managemen
3
4.35%
57.97%
Jou nal o Small Business Managemen
4
5.80%
63.77%
S a egic Managemen Jou nal
3
4.35%
68.12%
Jou nal wi h only 1 pape
22
100.00%
In addi ion, he indings om he sys emic li e a u e e iew and s udy he e olu ion o esea ch
in a ea o inno a ion in amily i ms om 2015 onwa ds, a e p esen ed o iden i y he la es
ends. They a e classi ied unde hei main opics. The p ima y de ini ions o wha is mean by
‘ amily i m’ (Czech and in e na ional pe spec i es) a e p esen ed nex .
Family Fi m De ini ion in he Czech Republic
An o e iew o amily i m in e na ional de ini ions om 1960 o 2017 was published by Diaz-
Mo iana e al. (2019). Among hese de ini ions, ypical ea u es o amily i m a e iden i ied as
ollows:
1 Majo i y pa icipa ion in owne ship by membe s o he same amily o a small numbe
o amilies (e.g. Leach, 2007)
2 Family in ol emen in he boa d o di ec o s o op managemen (e.g. De Massis e al.,
2012)
3 Exis ence o a amily membe successo (Gagné e al., 2011)
4 P esence o wo o mo e amily- ela ed sha eholde s (Belenzon e al., 2016)
5 Pe cen age o decision-making igh s (Lei e s o & Rau, 2014)
Compa ed o non amily en e p ises, amily fi ms ha e unique cha ac e is ics (see Sec ions 3.3
o 3.5) and explaining diffe ences in amily fi m beha iou and ou comes is a co e objec i e o
amily fi m esea ch (Ch isman e al., 2005). The s uc u al coupling o he amily and fi m
yields a se o inimi able esou ces ha po en ially posi ion he amily fi m o g ow h and
su i al (F ank e al., 2010).
In he Czech Republic, as in o he pos -communis CEE coun ies, he amily i m has been
in e up ed and a en ion has been u ned owa ds i in he las ew yea s in connec ion wi h
he ongoing i s gene a ional in a- amily succession. Mos o hese companies we e o med

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Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business
Resea ch, 9(5). 102-120.
URL: h p://dx.doi.o g/10.14738/ab .95.10221
a e he e olu ion in he 1990s. In he 1980s, hei ounde s lea ned om hei own mis akes
how o conduc business p o essionally. Companies g ew o ganically as he owne s, mos ly
spouses, g ew p o essionally wi h hem. Despi e he appa en lack o business educa ion, hese
en ep eneu s and hei companies ha e now g own in o s ong local playe s o ha e in many
cases buil a s ong in e na ional epu a ion.
Focusing on mo e ecen de elopmen s in he Czech Republic, amily i ms ha e seen he
highes sales g ow h since 2007. Mo e han 80% o i ms expec o g ow hei e enues in he
u u e bu hey mus p epa e o he undamen al challenges o he yea s o come. Fo example,
hey will ha e o ace p essu e o equen inno a ion o echnological change. Fi s -
gene a ion amily i ms a e g owing he as es , wi h clea ly se co po a e alues, ision and an
elabo a e s a egy (PwC, 2018).
I espec i e he impo ance amily i m o Czech economy (see In oduc ion), he e was no
clea de ini ion o his kind o business un il 2019. The de ini ion o amily i m was app o ed
by he Go e nmen o he Czech Republic, hus making he Czech Republic one o he s a es
whe e amily companies a e clea ly de ined. Acco ding o his de ini ion, a business co po a ion
o ade is conside ed a amily i m (Minis y o Indus y and T ade, 2019).
1 A amily i m is a business co po a ion in which an absolu e numbe o associa es a e
composed o membe s o a single amily and a leas one membe o ha amily is i s
s a u o y body o in which membe s o one amily di ec ly o indi ec ly pe o m a
majo i y o ing igh s and a leas one membe o ha amily is a membe o he
s a u o y body o ha comme cial co po a ion.
2 A amily i m is a business in which a leas wo membe s o one amily pa icipa e in
hei wo k o p ope y and a leas one o he membe s o ha amily holds a ade o
o he simila au ho isa ion o is en i led o business o ano he eason.
3 Fo he pu poses o a amily unde aking, join ly wo king spouses o pa ne s o a leas
one o he spouses o pa ne s and hei ela i es shall be conside ed as membe s o he
Family Fi m un il he hi d deg ee o he pe son wi h he spouses o pa ne s wi h he
spouses o pa ne s o he second deg ee, ela i es in a s aigh line o siblings. I he e
is a pe son among hem who is no ully a bi a y, hey a e ep esen ed by a legal
ep esen a i e when o ing, i he is a mino , o he wise a gua dian.
Inno a ion in Family e sus Non- amily Fi ms
Inno a ion is widely acknowledged as an impo an de e minan o sus ained pe o mance
(Kelle manns, e al., 2012b) and a key d i e o economic g ow h o o ganiza ions and
economies globally (Fe ani a e al., 2017; Miglio i e al. 2020) and in he Czech Republic (e.g.
Bocko a & Zizla sky, 2016; B ecko a, 2017).
In ecen yea s, inno a ion in amily i ms as a esea ch ield has become a opic o g owing
in e es (e.g. Alayo e al., 2021; Du an e al., 2016; Filse e al., 2016; Sau abh e al., 2017).
Inno a ion is ecognised as one o he main s a egic ins umen s o ensu ing economic
p ospe i y and he su i al o he i m. The need o inno a ion seems o be e en g ea e in
amily businesses, wi h he ision o con inui y and ansgene a ional succession being one o
hei main cha ac e is ics. Despi e inc easing schola ly in e es in he opic o inno a ion in
amily i ms, ou unde s anding is s ill incomple e and inconsis en . While some s udies
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p o ide empi ical e idence o nega i e associa ions be ween i ms and inno a ion, o he s ind
ou posi i e e ec s (Table 2). The con lic ing esul s migh pa ly be due o he o e simpli ied
measu emen o amily in luence by me ely conside ing po en ial amily in luence h ough
owne ship and con ol.
Table 2 Inno a ion in amily i ms
Posi i e co ela ion
Nega i e co ela ion
Inno a ion in amily i ms
Albe i & Pizu no (2013)
Du an e al. (2015)
Ga ud e al. (2013)
Hauck & P ügl (2015)
Hsu & Chang (2011)
König e al. (2013)
Llach & No dq is (2010)
Röd (2016)
Muñoz-Bullón & Sanchez-Bueno (2011)
Uhlande e al. (2013)
Block (2012)
Chen & Hsu (2009)
Chin e al. (2009)
Cza ni zki & K a (2009)
Ko la e al. (2013)
Muna i e al. (2010)
Some au ho s hold s ong iews ha he de e minan s and e ec s o inno a ion, di e in amily
and non- amily i ms (e.g. De Massis e al., 2015; Du an e al., 2016; Röd, 2016). Family i ms
a e o en desc ibed as esis an o change, conse a i e (Mo ck e al., 2000), a e se o isk
(Naldi e al., 2007) and adi ional (Ch isman & Pa el, 2012) a he han inno a i e and
c ea i e. These s udies sugges ha amily i ms appea o ha e a hesi an a i ude owa d
opening hei bounda ies, e.g., owa d ex e nal sou ces o collabo a ions (Classen e al., 2012),
o unwillingness o accep ou side pa ne s, di ec o s, o senio manage s (Alayo e al., 2021).
In con as , some s udies, such as Be g eld and Webe (2011), s ess he g ea impo ance ha
amily i ms a ach o inno a ion in o de o ensu e long- e m su i al. I should come as no
su p ise, hen, ha o he s udies a gue ha amily owne ship and in ol emen a e ela ed o
inno a ion (Zah a 2005). Recen findings sugges he amily adi ion can be a sou ce o
inno a ion (De Massis e al., 2016). Family i ms in oduce mo e inc emen al inno a ions
a he han adical inno a ions (e.g., De Massis e al., 2015; Nie o e al., 2015). The e is some
deba e as o whe he amily i ms a e pa icula ly good a inno a ing based on hei unique
his o ies and esou ces (e.g., De Massis e al., 2016) and whe he hei long- e m ou look
s imula es hem o engage in mo e adical inno a ions ha ensu e hei long- e m
sus ainabili y (e.g., Be g eld & Webe , 2011). The he e ogenei y o amily o ms may be one o
he easons why s udies p esen con adic o y o inconclusi e esul s conce ning he in luence
o he amily on inno a ion (e.g., Calab o e al., 2019; Ch isman e al., 2015). Thus, he ques ion
becomes no simply whe he amily i ms inno a e mo e o less han do non amily i ms, bu
how hey app oach he inno a ion p ocess (Nie o e al., 2015). Cu en ly, we ha e only a limi ed
unde s anding o how he p ocess o inno a ion wo ks in amily i ms, and how amily
go e nance a ibu es in luence his p ocess. Few s udies ake a longi udinal pe spec i e and
unco e he inno a ion ajec o y in amily i ms (e.g., Fle che e al., 2016).
Abili y and Willingness Pa adox
A highly discussed opic in amily i m esea ch is he ‘abili y and willingness pa adox,’ which
s a es ha amily fi ms end o ha e a highe abili y, ye lowe willingness, o engage in
inno a ion compa ed o non- amily fi ms (Ch isman e al., 2015; De Massis e al., 2014). Abili y
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Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business
Resea ch, 9(5). 102-120.
URL: h p://dx.doi.o g/10.14738/ab .95.10221
is defined as “ he disc e ion o he amily o di ec , alloca e, add o o dispose o a fi m’s
esou ces” (De Massis e al., 2014). Willingness is he “ a ou able disposi ion o he in ol ed
amily o engage in dis inc i e beha iou ” (De Massis e al., 2014), and d i es he owne o lead
he fi m in a dis inc i e di ec ion ha eflec s he amily’s goals (Rondi e al., 2019).
Family i m’s highe abili y o inno a e is shaped by he combina ion o hei long- e m
o ien a ion, long- e m leade enu es, aci knowledge, s ong amily bonds, and social
ne wo ks buil up o e gene a ions (e.g., De Massis e al., 2016). Bennedsen and Foss (2015)
e e o hese amily-based ad an ages as amily asse s ha can be ans o med in o liabili ies,
o example, when he amily’s close ne wo ks hinde fi ms om being explo a i e. On he
o he hand, he amily fi m’s willingness o inno a e is de e mined by he amily owne s’ goals,
in en ions, and mo i a ions, such as isk-a e sion o a eluc ance o sha e con ol wi h non-
amily membe s and is hea ily influenced by socioemo ional ac o s (Ch isman e al., 2015).
The easons o hei lowe willingness o inno a e include isk-a e sion, eluc ance o sha e
con ol wi h non- amily membe s, lack o equisi e skills (Ch isman e al., 2015), and socio-
emo ional conce ns (Röd, 2016). Consequen ly, esol ing his pa adox is c i ical o unlock hei
inno a ion po en ial (Rondi e al., 2019).
Socioemo ional Weal h
Ano he main cha ac e is ic o amily i m is socioemo ional weal h (SEW). The co e o
socioemo ional weal h is ha decision-making in amily i ms is no only d i en by economic
aspec s bu also in pa icula by non-economic aspec s ha mee he amily’s a ec i e needs,
such as he e en ion o a s ong amily epu a ion de i ed by he i m o he amily membe s’
ela ionship o he i m (Ch isman e al., 2015). The SEW is he mos commonly used amewo k
o analyse he goals o amily fi ms (Vasquez & Rocha, 2019).
The gene al SEW model, c ea ed as a gene al ex ension o he beha iou al agency heo y is
based on he no ion ha fi ms make choices depending on he e e ence poin o he fi m’s
dominan p incipals, whose usual emphasis is o p ese e hei affec i e endowmen (Vasquez
& Rocha, 2019). In ac , he socioemo ional weal h pe spec i e defies wha p e iously was
unde s ood o be economically logical decisions, as choices will also be d i en by he desi e o
p ese e and inc ease affec i e endowmen s and no only financial weal h. Decisions inc easing
o ganisa ional efficiency ha we in e p e as a ional beha iou may no necessa ily ansla e
in o highe financial pe o mance since he meaning o efficiency is de e mined by he goals
pu sued (Lee, 2006). Thus, SEW becomes a e e ence poin ha does no ocus on financial logic
(Zellwege e al., 2012) bu unc ions wi h an economical logic o choice o he g ea benefi o
sa is ac ion, gi en expec ed ou comes and isk scena ios.
I is impo an o unde line he concep o SEW has bo h posi i e and nega i e impac . While
some s udies p esen aspec s o SEW ha a e posi i e o he amily and p o-social inclina ion
(e.g., Cennamo e al., 2012), o he s show ha SEW can also ha e a nega i e alence, hus
esul ing in undesi able and e en ha m ul consequences o some amily and non amily
membe s (e.g., Kelle manns, e al., 2012a).
Familiness
Viewing amily i ms as social sys ems ha combine wo coupled sys ems ( he amily and he
business) c ea es a unique bundle o esou ces, known as ‘ amiliness’. Since i s in oduc ion by
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A chi es o Business Resea ch (ABR)
Se ices o Science and Educa ion – Uni ed Kingdom
Habbe shon and Williams (1999), he cha ac e is ics o amiliness ha e been examined om a
numbe o heo e ical pe spec i es (e.g., F ank e al., 2010; Pea son e al., 2008), which ha e,
along he way, p o ided aluable insigh s in o he componen s o amiliness ha influence
compe i i e ad an age. The esou ce-based pe spec i e, o example, is he o iginal heo e ical
ounda ion used o highligh he bundle o esou ces p esen when amily is in ol ed in he
business. This poin o iew, howe e , is limi ed when analysing specific social and beha iou al
elemen s (Hoopes e al., 2003). Focusing on he impo ance o hese specific aspec s, Pea son
e al. (2008) ake a social capi al pe spec i e o amiliness ha mo e clea ly a icula es he
idiosync a ic socio-beha iou al esou ces o he amily fi m. By no ing he s uc u al, ela ional,
and cogni i e dimensions o amiliness and i s effec s on amily exchange and associabili y, hei
app oach offe s an unde s anding o he specific ac o s ha cons i u e amiliness. The
p esence o social capi al in he amily fi m has he po en ial o offe a unique compe i i e
ad an age o e non amily fi ms due o he ich, embedded amilial ela ionships absen in
non amily fi ms.
While o he concep s like he cons uc o SEW and amiliness om a esou ce-based iew a e
impo an in enhancing ou unde s anding o amily fi ms’ inno a ion, hey each concen a e
on pa ial aspec s o he amily sys em’s influence on he business: he amily’s goals o he
amily’s esou ces, espec i ely. The p esen concep ualiza ion o amiliness o e s a holis ic
iew by cap u ing he di e en a eas o he amily’s influence, aking he amily sys em as a
whole in o accoun (Daspi e al., 2019).
CONCLUSION
This e iew a icle has p o ided a comp ehensi e o e iew o amily i ms and hei
idiosync asies linked o inno a ion. Fo his pu pose, we e iewed 69 a icles published in
pee - e iewed jou nals om 2003 o 2021 combining a sys ema ic app oach o he selec ion
o a icles and a na a i e e iew o analyse he li e a u e. To answe he esea ch ques ion, he
e iew p ocess was conduc ed in wo s ages. Fi s , an in-dep h analysis o empi ical findings
o he a ious s ages o he inno a ion p ocess was conduc ed. Second, he a icles we e
sea ched sys ema ically o con en ha can enhance ou unde s anding o how he amily
influences hese s ages. Ou p emise is ha combina ion o mul iple indi idual ac o s d i es
amily i m inno a ion. As a esul , he findings a e econciled in a concep ual amewo k ha
p o ides a holis ic iew o he inno a ion p ocess by inco po a ing he amily sys em as an
influencing con ex a iable. Building on he concep o amiliness, he amewo k
demons a es how amily ac o s a ec he a ious s ages o he amily fi m’s inno a ion
p ocess. Whe he he amily se es as an ad an age o disad an age o a business’s inno a ion
beha iou depends on con ex ual ac o s.
Focusing on he Czech Republic we can s a e ha amily i ms a e a e y popula phenomenon
ha o ms he subs an ial pa o he Czech economy. Un o una ely, hey a e no gi en enough
a en ion by bo h esea che s and go e nmen au ho i ies. Fo example, he de ini ion o amily
business has been included in he law jus ecen ly. Mo eo e , only e y small numbe o
publica ions om he Czech schola s ha e been ound in selec ed scien i ic da abases dealing
wi h opics o amily i ms. He e he esea ch gab has been iden i ied.
Ou analysis con ibu es o he li e a u e on amily i ms and o gene al inno a ion
managemen s udies in se e al ways. I p o ides a comp ehensi e and opical o e iew o he
117
Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business
Resea ch, 9(5). 102-120.
URL: h p://dx.doi.o g/10.14738/ab .95.10221
successo s a e signi ican adop e s o lean
inno a ion pa en ing s a egies.
Clea y, P., Quinn, M. &
Mo eno, A.
Socioemo ional weal h in
amily i ms: A
longi udinal con en
analysis o co po a e
disclosu es
2019
Jou nal o
Family
Business
S a egy
2, UK
Family business li e a u e has no ed he na u e and
p esence o socioemo ional weal h (SEW) in amily
i ms. Au ho s obse e SEW by a i e-dimension
app oach, collec i ely e med FIBER. They
unde ake a con en analysis o co po a e
disclosu es h ough he Chai man’s S a emen o wo
I ish amily b ewe ies o e a pe iod o abou wo
decades. The indings e eal ha he Chai man’s
S a emen does include FIBER dimensions in bo h
b ewe ies and hey do change o e ime.
Daspi , J.J., Long, R.G. &
Pea son, A.W.
How amiliness a ec s
inno a ion ou comes ia
abso p i e capaci y: A
dynamic capabili y
pe spec i e o he amily
i m
2019
Jou nal o
Family
Business
S a egy
In .
e iew
Au ho s use a dynamic capabili y pe spec i e o
p opose ha amiliness a ec s abso p i e capaci y, a
knowledge-speci ic dynamic capabili y, h ough
which he i m’s inno a ion ou comes a e in luenced.
The concep ual model o e ed highligh s he ole o
abso p i e capaci y in unde s anding how amiliness
a ec s inno a ion ou comes and elucida es he
he e ogenei y ac oss amily i ms ha esul s om
non amily membe in ol emen .
De Massis, A., Di Minin, A.,
& F a ini, F.
Family-d i en inno a ion:
Resol ing he pa adox in
amily i ms
2015
Cali o nia
Manageme
n Re iew
In .
e iew
This a icle p esen s an in eg a ed, con ingency
pe spec i e on amily i m inno a ion called Family-
D i en Inno a ion (FDI). The amewo k highligh s
he need o consis ency be ween a amily i m's
s a egic inno a ion decisions and i s idiosync asies
o achie e and sus ain compe i i e ad an age
h ough inno a ion. This a icle also o e s some
di ec ions o u u e esea ch on FDI and se es as
an in oduc ion o his special sec ion on amily
i ms.
De Massis, A., F a ini, F.,
Ko la , J., Messeni
Pe uzzelli, A., & W igh ,
M.
Inno a ion h ough
adi ion: Lessons om
inno a i e amily
businesses and di ec ions
o u u e esea ch
2016
Academy o
Manageme
n
Pe spec i e
s
6, I aly
Au ho s concep ualize a new p oduc inno a ion
s a egy called inno a ion h ough adi ion and
iden i y i s unde lying capabili ies o in e io izing
and ein e p e ing pas knowledge. Au ho s analyse
and discuss he illus a i e cases o six long-las ing
amily businesses (Aboca, Ap eama e, Be e a,
La azza, Sangalli, and Vib am), exempli ying how
i ms ha build long-las ing and in ima e links wi h
hei adi ions can be ex emely inno a i e while
emaining i mly ancho ed o he pas .
De Massis, A., F a ini, F.,
Pizzu no, E., & Cassia, L.
P oduc inno a ion in
amily s. non- amily
i ms: An explo a o y
analysis
2015
Jou nal o
Small
Business
Manageme
n
10,
I aly
By d awing upon he esou ce‐based iew o he
i m as well as agency, s ewa dship, and beha iou al
heo ies and using empi ical e idence ga he ed
h ough a mul iple case s udy, he pape s udies how
and why he ana omy o he p oduc inno a ion
p ocess di e s be ween amily and non amily i ms.
Dieleman, M.
Reaping wha you sow:
The amily i m
inno a ion ajec o y
2019
Jou nal o
Family
Business
S a egy
Malays
ia
Using a longi udinal case s udy, au ho in es iga es
he in luence o amily go e nance a ibu es du ing
di e en s ages o inno a ion and sugges ha amily
en ep eneu ship acili a es he con e sion o
inno a ion inpu s o ou pu s. Family go e nance
a ibu es (con ol, moni o ing and ne wo king)
suppo inno a ion ac i i y du ing some phases, bu
impede i du ing o he s.
Du an, P., Kamme lande ,
N., an Essen, M., &
Zellwege , T.
Doing mo e wi h less:
Inno a ion inpu and
ou pu in amily i ms
2016
Academy o
Manageme
n Jou nal
In .
Au ho s a gue ha amily i ms – owing o he
amily’s high le el o con ol o e he i m, weal h
concen a ion, and impo ance o non inancial
goals—in es less in inno a ion bu ha e an
inc eased con e sion a e o inno a ion inpu in o
ou pu and, ul ima ely, a highe inno a ion ou pu
han non amily i ms. Empi ical e idence om a

118
Vol. 9, Issue 5, May-2021
A chi es o Business Resea ch (ABR)
Se ices o Science and Educa ion – Uni ed Kingdom
me a-analysis based on 108 p ima y s udies om 42
coun ies suppo s esea ch hypo heses.
Fe ani a, F., Ko la ., J. & De
Massis A.
Collabo a i e inno a ion
in amily fi ms: Pas
esea ch, cu en deba es
and agenda o u u e
esea ch
2017
Jou nal o
Family
Business
S a egy
In .
e iew
Au ho s sys ema ically e iew and o ganize
agmen ed indings and a gumen s om p io
esea ch along h ee pe spec i es: s a egic,
ansac ional, and ela ional. In doing so, hey
p o ide a summa y o he cu en s a e-o - he-a in
his li e a u e, poin o he impo ance o
collabo a i e inno a ion o esol e he inno a ion
dilemma in amily i ms.
Filse , M., B em, A., Gas , J.,
K aus, S., & Calab ò, A.
Inno a ion in amily i ms:
Examining he in en o y
and mapping he pa h
2016
In e na ion
al Jou nal
o
Inno a ion
Manageme
n
In .
e iew
By conduc ing a bibliome ic analysis wi h a ocus on
inno a ion in amily i ms, au ho s iden i y i e
opical clus e s ha help o unde s and he
ounda ions o ecen indings (owne ship and
go e nance, s uc u al se ings, o ganiza ional
cul u e and beha iou , esou ces, and inno a ion
and s a egy).
Fle che , D., De Massis, A.,
& No dq is , M.
Quali a i e esea ch
p ac ices and amily
business schola ship: A
e iew and u u e
esea ch agenda
2016
Jou nal o
Family
Business
S a egy
In .
e iew
Au ho s unde ook an analysis o he mos -ci ed
a icles using quali a i e me hods om an anno a ed
bibliog aphy o amily business s udies. They
iden i ied he s eng hs and weaknesses o ex an
quali a i e s udies in amily business esea ch and
a gue o he need o e-o ien a e calls in amily
business esea ch owa ds he ounda ional
ques ions ( a he han me hods) ha unde line
quali a i e inqui y.
Hauck, J., & P ügl, R.
Inno a ion ac i i ies
du ing in a- amily
leade ship succession in
amily i ms: An empi ical
s udy om a
socioemo ional weal h
pe spec i e
2015
Jou nal o
Family
Business
S a egy
Aus ia
( ou is
m
indus
y)
Au ho s eason ha he in a- amily leade ship
succession phase has dis inc cha ac e is ics ha
ende i a peculia ime ame o inno a ion. They
use quan i a i e da a om a unique esea ch se ing
in which amily in luence in e ms o owne ship and
managemen , and hus he abili y o inno a e, as well
as majo con ex ual a iables we e held cons an .
The esul s show ha SEW ac o s ha e bo h da k
and b igh sides in he con ex o inno a ion.
Hiebl, M. R. W.
Family in ol emen and
o ganiza ional
ambidex e i y in la e -
gene a ion amily
businesses: A amewo k
o u he in es iga ion
2015
Manageme
n Decision
In .
The pape aims o discuss he issue ha amily i ms
esea ch has no ye aken su icien ad an age o
he po en ial o o ganiza ional ambidex e i y o
con ibu e o explaining he abili y o la e -
gene a ion amily i ms o su i e. Se en
p oposi ions a e de eloped which sugges ha he
le el o amily in ol emen in owne ship and
managemen a ec he abili y o la e -gene a ion
amily i ms o each high le els o o ganiza ional
ambidex e i y.
Hol , D. T., & Daspi , J. J.
Diagnosing inno a ion
eadiness in amily fi ms
2015
Cali o nia
Manageme
n Re iew
In .
This a icle in oduces he Readiness o Inno a ion
in Family Fi ms (RIFF) amewo k, which p o ides a
diagnos ic assessmen and iden i ies mul iple ac o s
associa ed wi h inno a ion eadiness. By applying
he RIFF amewo k, manage s o amily i ms can
ocus on speci ic ac o s ha p epa e he i m o
engage in he inno a ion adop ion p ocess,
inc easing success.
Ch isman, J. J., Chua, J. H.,
De Massis, A., F a ini, F.,
& W igh , M.
The abili y and
willingness pa adox in
amily fi m inno a ion.
2015
Jou nal o
P oduc
Inno a ion
Manageme
n
In .
e iew
Au ho s p esen a amewo k o how amily
in ol emen in luences inno a ion managemen
based on abili y (disc e ion o ac ) and willingness
(disposi ion o ac ), wo d i e s ha dis inguish
amily i ms om non amily i ms and lead o
he e ogenei y among amily i ms.
Kallmuenze , A. & Pe e s,
M.
2018
In e na ion
al Jou nal
o
180,
Aus ia
( ou is
This s udy compa es he inno a i eness o
ou ism/hospi ali y amily i ms (THFF) and i s
e ec on inancial pe o mance o ha in non-
119
Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business
Resea ch, 9(5). 102-120.
URL: h p://dx.doi.o g/10.14738/ab .95.10221
Inno a i eness and
con ol mechanisms in
ou ism and hospi ali y
amily
i ms: A compa a i e
s udy
Hospi ali y
Manageme
n
m
indus
y)
ou ism/-hospi ali y indus ies (non-THFF).
D awing on amily business li e a u e, au ho s also
analyse he applicabili y o con ol mechanisms o
manage he e ec i eness o inno a i eness. Findings
om a sample o 180 i ms (82 THFF and 98 non-
THFF) show ha inno a i eness in THFF is as
ele an o pe o mance as in non-THFF.
Kamme lande , N., &
Gan e , M.
A en ion-based iew o
amily i m adap a ion o
discon inui ies: The ole
o non- inancial goals
2015
Jou nal o
P oduc
Inno a ion
Manageme
n
7,
Ge ma
ny
(consu
me
goods)
Based on se en longi udinal case s udies in he
Ge man consume goods indus y au ho s e eal
how a iance in he amily CEOs’ non- inancial goals
causes subs an ial he e ogenei y in he amily i ms’
adap a ion beha iou ega ding he ype, speed,
in ensi y, lexibili y, and pe sis ence o hei
adap a ion.
Miglio i, S. De Massis, A.,
Ma u o, F. & Paolone F.
How does amily
managemen a ec
inno a ion in es men
p opensi y? The key ole
o inno a ion impulses
2020
Jou nal o
Business
Resea ch
1093,
I aly
Au ho s in es iga e he ela ionship be ween amily
managemen and inno a ion in es men p opensi y
in amily i ms h ough analysing he e ec o wo
inno a ion impulses: demand-pull and echnology-
push. The esul s show ha bo h he demand-pull
and echnology-push inno a ion impulses mode a e
he ela ionship be ween amily managemen and
he i ms’ p opensi y o in es in inno a ion,
educing he nega i e e ec exe ed by amily
managemen on amily i ms’ inno a ion in es men
p opensi y.
Nie o, M.J., San ama ia, L.
& Fe nandez, Z.
Unde s anding he
Inno a ion Beha io o
Family Fi ms
2015
Jou nal o
Small
Business
Manageme
n
Spain
This pape examines inno a ion beha iou in amily
i ms, analysing hei inno a ion e o s, sou ces, and
esul s. Using a la ge sample o Spanish i ms, he
indings show ha amily i ms pe o m ewe
inno a ion e o s and a e less inclined o u n o
ex e nal sou ces o inno a ion, such as echnological
collabo a ion, han non amily i ms.
Rau, S.B., We ne , A. &
Schell, S.
Psychological owne ship
as a d i ing ac o o
inno a ion in olde amily
i ms
2019
Jou nal o
Family
Business
S a egy
942,
Ge ma
ny
While some amily i ms inno a e less when g owing
olde , o he s a e e y success ul and inno a i e o e
mul iple gene a ions. Au ho s p o ide a new
explana ion o his phenomenon by showing ha
psychological owne ship can in luence he
ela ionship be ween gene a ion in owne ship and
inno a ion ou pu . In line wi h he li e a u e, we ind
ha o e he gene a ions, inno a ion ou pu
dec eases, being signi ican ly lowe in he hi d and
la e gene a ion han in he ounde gene a ion.
Röd, I.
Disen angling he amily
i m’s inno a ion p ocess:
A sys ema ic e iew
2016
Jou nal o
Family
Business
S a egy
In .
e iew
Au ho s p esen sys ema ic e iew a icle analyzed
78 pee - e iewed jou nal a icles on inno a ion in
amily businesses. Subsequen ly, a concep ual
amewo k is de eloped ha p o ides a holis ic iew
o he mul i-s aged inno a ion p ocess by
inco po a ing he amily sys em as an in luencing
con ex a iable. Building on he concep o
amiliness, he amewo k demons a es how amily
ac o s, based in he amily sys em, a ec he a ious
s ages o he amily i m’s inno a ion p ocess.
Whe he he amily leads o an ad an age o
disad an age o he inno a ion beha io o he
business depends on con ex ual ac o s (e.g.,
pe o mance haza ds, kind o amily in ol emen ,
and gene a ional e ec s) and i s and o emos on
he amiliness o he i m.
Rondi, E., De Massis, A. &
Ko la , J.
Unlocking inno a ion
po en ial: A ypology o
2019
Jou nal o
Family
Business
S a egy
I aly
Au ho s de elop he cons uc o amily business
inno a ion pos u e, and iden i y a ypology o ou
ideal ypes: Seasone , Re-enac o , Digge , and
Ad en u e . The a icle examines he implica ions o
120
Vol. 9, Issue 5, May-2021
A chi es o Business Resea ch (ABR)
Se ices o Science and Educa ion – Uni ed Kingdom
amily business
inno a ion pos u es and
he c i ical ole o he
amily sys em
his ypology o amily business inno a ion esea ch
by explo ing he e ec s o in a- amily succession,
ou lining impo an di ec ions o u u e esea ch
aimed a ad ancing cu en unde s anding o he
ole o he amily in amily business inno a ion, and
p o iding p ac ical insigh s o amily business
owne s, manage s, and consul an s.
Sau abh, A., Mah o, R.V., &
Walsh, S.T.
Inno a ion in small i ms:
Does amily s. non- amily
ma e ?
2017
Jou nal o
Small
Business
S a egy
USA
In his s udy, au ho s explo e an eceden s o
inno a ion in small i ms. They build and es a
heo e ical model ha links employee aining,
employee commi men , amily employees, and
emphasis on lea ning o inno a ion in small i ms.
Au ho s also a gue ha a small- i m owne ’s
pe cep ion abou his i m being a amily i m o a
non- amily i m will in luence he ela ionship
be ween p edic o s and i m inno a ion.
Vasquez, P. & Rocha, H.
On he goals o amily
i ms: A e iew and
in eg a ion
2019
Jou nal o
Family
Business
S a egy
In .
e iew
In his a icle, au ho s p esen a e iew and
in eg a ion o 76 a icles published in pee - e iewed
jou nals om 1992 o 2016 in o de o answe wo
esea ch ques ions: wha a e he goals o amily
i ms and how a e hey in eg a ed acco ding o
ex an esea ch? The indings a e wo old: i s , he
goals o amily i ms a e di e se and classi ied in
dicho omous ca ego ies; second, he majo i y o
s udies in eg a e hese goals based on a ade-o
logic.
Veide , V., & Ma zle , K.
The abili y and
willingness o amily-
con olled i ms o a i e
a o ganiza ional
ambidex e i y
2016
Jou nal o
Family
Business
S a egy
Building on a combina o y conside a ion o he
abili y and willingness amewo k in he con ex o
o ganiza ional ambidex e i y, au ho s a gue ha he
abili y o amily-con olled i ms o a i e a
o ganiza ional ambidex e i y is con ingen on hei
willingness o ace amily- ela ed disad an ages ia
ac i i ies ha allow o he educ ion o laws a ising
ou o amily- ela ed pa icula is ic cons i uencies.