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The Role of Innovation in Small and Medium-Sized Family Firms: A Literature Review

Žižlavský, Ondřej; Janíčková, Nikola

Abstract

This article builds on existing family business research conducted worldwide and embeds the research results in the Czech context to portray the Czech Republic as a critically important context for extending our knowledge on important family firms’ topics. In this article, we present a systematic review and integration of 69 articles published in peer-reviewed journals by Elsevier, Emerald, Wiley and others from 2015 to 2021 in order to answer two research questions: what is the role of innovation in SME family firms and what drives the innovation in family firms? Specifically, the content of the article discusses the new definition of family firm in the Czech Republic; the relationship between innovation and family firm growth; and some contextual factors that might affect the innovations in the Czech SME family firms: ability and willingness paradox, socioemotional wealth, and familiness. The insights of this review are used to develop suggestions for future research in setting the value of family firm where innovation can play an essential role as one of the core value drivers.

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A chi es o Business Resea ch – Vol. 9, No. 5 Publica ion Da e: May 25, 2021 DOI:10.14738/ab .95.10221. Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business Resea ch, 9(5). 102-120. Se ices o Science and Educa ion – Uni ed Kingdom The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew Ond ej Zizla sky Facul y o Business and Managemen , B no Uni e si y o Technology B no, Czech Republic Nikola Janicko a Facul y o Business and Managemen , B no Uni e si y o Technology B no, Czech Republic ABSTRACT This a icle builds on exis ing amily business esea ch conduc ed wo ldwide and embeds he esea ch esul s in he Czech con ex o po ay he Czech Republic as a c i ically impo an con ex o ex ending ou knowledge on impo an amily i ms’ opics. In his a icle, we p esen a sys ema ic e iew and in eg a ion o 69 a icles published in pee - e iewed jou nals by Else ie , Eme ald, Wiley and o he s om 2015 o 2021 in o de o answe wo esea ch ques ions: wha is he ole o inno a ion in SME amily i ms and wha d i es he inno a ion in amily i ms? Speci ically, he con en o he a icle discusses he new de ini ion o amily i m in he Czech Republic; he ela ionship be ween inno a ion and amily i m g ow h; and some con ex ual ac o s ha migh a ec he inno a ions in he Czech SME amily i ms: abili y and willingness pa adox, socioemo ional weal h, and amiliness. The insigh s o his e iew a e used o de elop sugges ions o u u e esea ch in se ing he alue o amily i m whe e inno a ion can play an essen ial ole as one o he co e alue d i e s. Keywo ds: Inno a ion, amily i m, small and medium-sized en e p ises (SMEs), alue d i e , business inno a ion. INTRODUCTION I appea s ha he concep o amily i ms is o opical in e es no only in he Czech Republic bu wo ldwide. Acco ding o global esea ch by he Family Fi m Ins i u e, amily i ms gene a e 70-90% o he wo ld's GDP, p o ide employmen o 60-80%, a e mo e esilien o c ises, a e based on high esponsibili y o hei su oundings, wi h in es men s in hese i ms emain in he egions and o m he basis o hei se ice (Family Fi m Ins i u e, 2018). Simila pe spec i es emana e wi hin he Eu opean Union whe e amily i ms o m he basis o di e en coun ies’ economy and a e he co ne s one o esponsible business owne ship and long- e m business in es men . In ecen yea s, he in e es o he Eu opean ins i u ions in his ype o business has g own (Bo e o e al., 2015; Eu opean Family Business Ba ome e , 2018). Mos Eu opean amily i ms a e Small and Medium-sized En e p ises (SMEs), bu mul ina ional co po a ions a e no he excep ion. Nine ou o en businesses belong o he SME ca ego y and make up nea ly 70 % o jobs (EP, 2015). Con ibu ions made om business i ms a e conside ed impo an o g ow h in a eas such as compe i i eness and employmen . 103 Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business Resea ch, 9(5). 102-120. URL: h p://dx.doi.o g/10.14738/ab .95.10221 SMEs in he Czech Republic, o example, o m a subs an ial pa o he coun y’s domes ic economy. Acco ding o he Minis y o Indus y and T ade, he sha e o SMEs in he o al numbe o ac i e business en i ies in he Czech Republic in 2017 was 99.8%. The numbe o inno a i e SMEs is also inc easing in e ms o expendi u e and he use o subsidies (Minis y o Indus y and T ade, 2018). A close in es iga ion e eals ha app oxima ely 87% o hese p i a e companies in he Czech Republic a e amily i ms. This sugges s ha amily i ms play a much mo e impo an ole in he coun y’s economy han p e iously hough (Eu opean Family Business, 2018). Family i ms a e ying o balance he needs o amily and business needs, p io i izing socio-economic weal h o e a na ow ocus on inancial goals. These i ms hus play a i al ole in p omo ing wo k-li e balance, a e ypical o highe employee ca e, low s a u no e , suppo o employee educa ion and o e all social esponsibili y in ela ion o he en i onmen and egion in which i ope a es. Ini ia i es s a ed ecen ly in he Czech Republic o in es iga e in mo e dep h he concep o he amily i m and o add ess any associa ed p oblems. A p ojec known as ‘Family Fi ms: Value D i e s and Value De e mina ion in he P ocess o Succession’ (No TL02000434) was launched in 2019 wi h he suppo om he Technology Agency o he Czech Republic. The p ojec p esen s a sys emic app oach o de e mine he alue o a speci ic ype o business, based on he iden i ica ion o c i ical alue gene a o s, conside ing he speci ici ies o amily i ms. I s main objec i e is o c ea e a ‘ i ual me hodology’ o de e mine he alue o amily SMEs. The de ini ion o gene a o s o he alue o amily i ms – accele a ion and inno a ion p ocedu es as ools o managing hei alue – will be a s a ing poin o he design and de elopmen o his me hodology. Applying he concep and he ools and echniques associa ed wi h an inno a ion app oach can acili a e his p ocess. This esea ch in es iga es he impo ance inno a ion plays in amily i ms, o example, by s eng hening he posi ion o he company. This enables pe manen imp o emen s o cus ome sa is ac ion. I places pa icula emphasis on secu ing s akeholde equi emen s o success ul de elopmen and alue g ow h. To help ul il he esea ch main aim and o p o ide new insigh s on he ole o inno a ion, his s udy add esses he ollowing main esea ch ques ion: ‘Wha is he ole o inno a ion in SME amily i ms?’ The scien i ic aim o he pape is o gain knowledge and analyse he p esen s a us o how inno a i e ac i i ies can ac as he ca alys o d i e o wa d he alue amily i ms p o ide (by e iewing bo h Czech and o eign li e a u e. The objec i e o he a icle is o collec i e e idence ha sugges s ha he e is a co ela ion be ween how success ul amily i ms a e and he le el o inno a ion hey engage in. In addi ion, he pape is also impo an in e ms o mul idisciplina y app oach o abo e-men ioned esea ch p ojec . The me hods o co po a e go e nance, social sciences, s a egic and inno a ion managemen , inance and s a is ics will be linked oge he in o de o iden i y co e alue d i e s o SME amily i ms. Sec ion 2 p o ides a desc ip ion o he esea ch me hodology. This is ollowed by an o e iew o esea ch on amily i m and inno a ion, wi h pa icula emphasis on he de ini ion o he amily i m in he Czech Republic. Then we compa e and con as he impac o inno a ion in amily and non- amily i ms (see Table 2). The e is enough heo e ical e idence o s a e ha inno a ion could be di e en in amily and non- amily i ms, o example amily i ms’ unique and dis inc i e beha iou , he excep ional bundle o esou ces and capabili ies esul ing om 104 Vol. 9, Issue 5, May-2021 A chi es o Business Resea ch (ABR) Se ices o Science and Educa ion – Uni ed Kingdom in e ac ions be ween he amily (o indi idual membe s), and he business en i y. Sec ion 3 e iews he li e a u e and p esen s a b ie backg ound and main cha ac e is ics o amily i m beha iou . I is ocused on desc ip ion o he main idiosync asies o amily i ms such as ‘ amily inno a ion dilemma’, ‘Socioemo ional Weal h’ o ‘Willingness-abili y pa adox’. Finally, he las sec ion summa izes he indings and gi es a p oposal o u u e esea ch. RESEARCH METHODOLOGY AND DATA This sec ion desc ibes he esea ch p ocess o an e idence-based sys ema ic li e a u e e iew based on T an ield e al. (2003) and Keupp e al. (2012): 1 Planning he e iew 2 Conduc ing he e iew (da a collec ion and analysis) 3 Repo ing and dissemina ing he e iew (da a syn hesis) In his sys ema ic e iew, he p o essional li e a u e, and pa icula ly o eign esou ces, p o ided a sou ce o seconda y da a. Ha ing ou lined he a ionale and p oposed me hods o his e iew, he s age is se o iden i y ele an s udies explici and ep oducible selec ion c i e ia. Planning he Re iew This s age in ol es he de ini ion o keywo ds o he esea ch s ing o ga he ele an li e a u e dealing wi h subjec unde in es iga ion. In he i s ins ance, he sea ch engine Google Schola was used as i co e s a b oade ange o academic sou ces. The li e a u e esea ch was conduc ed by using he ollowing se o keywo ds: “ amily i m”, “ amily business”, “ amily owne ship”, and “small and medium-sized en e p ises”. We combined hese key e ms wi h ollowing e ms ela ed o inno a ion and alue managemen a iables: “inno a ion”, “inno a ion business”, “change” “pe o mance”, “e iciency” and “ alue d i e ”. The li e a u e e iew is es ic ed o he pe iod om he beginning o 2015 h ough he p esence o 2021. Using hese key e ms in English Google Schola deli e ed ca 63,400 esul s. This amoun o esul s indica es ha he subjec ma e unde in es iga ion is g ea o in e es o he schola s. Fo he nex sea ch he ollowing inclusion c i e ia we e applied: • A ailabili y in Thomson Reu e s Web o Science and/o Else ie Scopus da abases • A icles in English • Pee - e iewed a icles • A icle con aining one o he keywo ds in he i le, abs ac o keywo ds S udies ou o his scope we e excluded om his e iew. Especially books, book chap e s, and con e ence pape s we e excluded in he nex phase o da a collec ion p ocess due o owing o a iabili y in pee - e iew p ocesses and es ic ions in a ailabili y. Da a Collec ion In second ins ance, he li e a u e e iew was limi ed o a icles om pee - e iewed jou nals ha publish mos o ele an and up- o-da e esea ch. The sea ch was pe o med in he majo espec ed scien i ic elec onic da abases such as Else ie Scopus and Thomson Reu e s Web o Science by using abo e-men ioned key e ms. These da abases we e selec ed due o hei ad anced web sea ch mechanisms, high olume o indexed publica ions and p o en ele ance. To be po en ially included in he e iew, he i le o he a icle had o con ain a keywo d o 105 Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business Resea ch, 9(5). 102-120. URL: h p://dx.doi.o g/10.14738/ab .95.10221 combina ion om he same se s o keywo ds. He e again he same pe iod o 2015 ill 2021 was conside ed. In o de o be mo e igo ous in ou e iew, an addi ional sea ch was conduc ed o h ee leading jou nals ha almos exclusi ely add ess amily business opics, using he same c i e ia as p e iously s a ed: Family Business Re iew, Jou nal o Family Business S a egy and Jou nal o Family Business Managemen . The ele ance o he iden i ied a icles was ensu ed by eading all abs ac and compa ed wi h ela ed goals o he esea ch p ojec . Using con en analysis, wo esea che s ead abs ac s o all iden i ied pape s, and independen ly classi ied hem in he main esea ch ca ego ies (inno a ion/change, amily i m, pe o mance/e iciency). We buil a sp eadshee wi h he sco ing sys em: 0.0 (no i ), 0.5 (pa ially), and 1.0 ( i ). No e ha his quali y anking was an in e nal me ic o selec ing pape s o his s udy, no e lec ing any compa ison amongs s udies o au ho s. Nex , he indi idual e alua ions we e compa ed and syn hesized, and in case o disag eemen , he issue was discussed and esol ed. In o al 31 a icles (30 by o eign and 1 Czech au ho ) we e chosen which seemed o be mos ele an o he esea ched issue and u u e use in he upcoming esea ch. Each au ho g asps he subjec ma e in a di e en way, so he e is a g ea a ie y o iews. Da a Analysis A e collec ing an ini ial se o s udies, all a icles in he sample we e analysed, da a was ex ac ed and documen ed independen ly by he au ho s and hen he indings we e compa ed and econciled. When e iewing he indings, au ho s applied s ic c i e ia o assess he quali y o published pape s. The c i e ia include: coun y o esea ch, size and quali y o esea ch sample in e ms o ep esen a ion, he s eng h o he conclusions, and he link o objec i es o ou esea ch p ojec in he Czech Republic. Fo his pu pose, a da a ex ac ion o m was p epa ed o collec in o ma ion on au ho s and quali y c i e ia. Nex , he indi idual assessmen s we e compa ed and analysed, and in case o disag eemen , he issue was discussed and esol ed. Some pape s we e emo ed om he esea ch sample. In addi ion, we did backwa d- acking o all ele an e e ences epo ed in a icles. This led o he iden i ica ion o addi ional pape s and amoun ed o a o al o 69 a icles. Da a Syn hesis This pa o he esea ch is he p ima y alue-added p oduc o a e iew p ocess, since i p oduces new knowledge based on ho ough da a collec ion and ca e ul analysis. In ou s udy a syn hesis is used o design o u u e esea ch in a ea o inno a ion as a alue d i e in amily SMEs businesses. We used mind mapping me hod o map ou he main hemes, pe spec i es and dimensions o inno a ion in amily i ms. EMPIRICAL FINDINGS AND DISCUSSION This sec ion p o ides an o e iew and discussion abou main poin s o each esea ch s udy unde in es iga ion om di e en coun ies. The main ou pu s o each s udy a e p esen ed in Appendix 1. Ou analysis o 69 jou nal publica ions on inno a ion in amily i ms shows ha his opic has ecen ly a ac ed he a en ion o espec ed scien i ic jou nals ha ocus on managemen and business, such as he Jou nal o Family Business S a egy (13 a icles), he Family Business Re iew (8 a icles), he En ep eneu ship Theo y and P ac ice (6 a icles), he Jou nal o Small Business Managemen (4 a icles), he Academy o Managemen Jou nal, he Cali o nia 106 Vol. 9, Issue 5, May-2021 A chi es o Business Resea ch (ABR) Se ices o Science and Educa ion – Uni ed Kingdom Managemen Re iew, he Jou nal o P oduc Inno a ion Managemen , and he S a egic Managemen Jou nal (3 a icles), he Eu opean Jou nal o Inno a ion Managemen , and he Eu opean Jou nal o Inno a ion Managemen (2 a icles). 22 a icles we e published in a ious jou nal (see Table 1). Table 1 Sou ce jou nals o pape s Jou nal name Numbe o pape s % % Accumula ed Academy o Managemen Jou nal 3 4.35% 4.35% Cali o nia Managemen Re iew 3 4.35% 8.70% En ep eneu ship Theo y and P ac ice 6 8.70% 17.39% Eu opean Jou nal o Inno a ion Managemen 2 2.90% 20.29% Family Business Re iew 8 11.59% 31.88% In e na ional Jou nal o En ep eneu ship and Inno a ion Managemen 2 2.90% 34.78% Jou nal o Family Business S a egy 13 18.84% 53.62% Jou nal o P oduc Inno a ion Managemen 3 4.35% 57.97% Jou nal o Small Business Managemen 4 5.80% 63.77% S a egic Managemen Jou nal 3 4.35% 68.12% Jou nal wi h only 1 pape 22 100.00% In addi ion, he indings om he sys emic li e a u e e iew and s udy he e olu ion o esea ch in a ea o inno a ion in amily i ms om 2015 onwa ds, a e p esen ed o iden i y he la es ends. They a e classi ied unde hei main opics. The p ima y de ini ions o wha is mean by ‘ amily i m’ (Czech and in e na ional pe spec i es) a e p esen ed nex . Family Fi m De ini ion in he Czech Republic An o e iew o amily i m in e na ional de ini ions om 1960 o 2017 was published by Diaz- Mo iana e al. (2019). Among hese de ini ions, ypical ea u es o amily i m a e iden i ied as ollows: 1 Majo i y pa icipa ion in owne ship by membe s o he same amily o a small numbe o amilies (e.g. Leach, 2007) 2 Family in ol emen in he boa d o di ec o s o op managemen (e.g. De Massis e al., 2012) 3 Exis ence o a amily membe successo (Gagné e al., 2011) 4 P esence o wo o mo e amily- ela ed sha eholde s (Belenzon e al., 2016) 5 Pe cen age o decision-making igh s (Lei e s o & Rau, 2014) Compa ed o non amily en e p ises, amily fi ms ha e unique cha ac e is ics (see Sec ions 3.3 o 3.5) and explaining diffe ences in amily fi m beha iou and ou comes is a co e objec i e o amily fi m esea ch (Ch isman e al., 2005). The s uc u al coupling o he amily and fi m yields a se o inimi able esou ces ha po en ially posi ion he amily fi m o g ow h and su i al (F ank e al., 2010). In he Czech Republic, as in o he pos -communis CEE coun ies, he amily i m has been in e up ed and a en ion has been u ned owa ds i in he las ew yea s in connec ion wi h he ongoing i s gene a ional in a- amily succession. Mos o hese companies we e o med 107 Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business Resea ch, 9(5). 102-120. URL: h p://dx.doi.o g/10.14738/ab .95.10221 a e he e olu ion in he 1990s. In he 1980s, hei ounde s lea ned om hei own mis akes how o conduc business p o essionally. Companies g ew o ganically as he owne s, mos ly spouses, g ew p o essionally wi h hem. Despi e he appa en lack o business educa ion, hese en ep eneu s and hei companies ha e now g own in o s ong local playe s o ha e in many cases buil a s ong in e na ional epu a ion. Focusing on mo e ecen de elopmen s in he Czech Republic, amily i ms ha e seen he highes sales g ow h since 2007. Mo e han 80% o i ms expec o g ow hei e enues in he u u e bu hey mus p epa e o he undamen al challenges o he yea s o come. Fo example, hey will ha e o ace p essu e o equen inno a ion o echnological change. Fi s - gene a ion amily i ms a e g owing he as es , wi h clea ly se co po a e alues, ision and an elabo a e s a egy (PwC, 2018). I espec i e he impo ance amily i m o Czech economy (see In oduc ion), he e was no clea de ini ion o his kind o business un il 2019. The de ini ion o amily i m was app o ed by he Go e nmen o he Czech Republic, hus making he Czech Republic one o he s a es whe e amily companies a e clea ly de ined. Acco ding o his de ini ion, a business co po a ion o ade is conside ed a amily i m (Minis y o Indus y and T ade, 2019). 1 A amily i m is a business co po a ion in which an absolu e numbe o associa es a e composed o membe s o a single amily and a leas one membe o ha amily is i s s a u o y body o in which membe s o one amily di ec ly o indi ec ly pe o m a majo i y o ing igh s and a leas one membe o ha amily is a membe o he s a u o y body o ha comme cial co po a ion. 2 A amily i m is a business in which a leas wo membe s o one amily pa icipa e in hei wo k o p ope y and a leas one o he membe s o ha amily holds a ade o o he simila au ho isa ion o is en i led o business o ano he eason. 3 Fo he pu poses o a amily unde aking, join ly wo king spouses o pa ne s o a leas one o he spouses o pa ne s and hei ela i es shall be conside ed as membe s o he Family Fi m un il he hi d deg ee o he pe son wi h he spouses o pa ne s wi h he spouses o pa ne s o he second deg ee, ela i es in a s aigh line o siblings. I he e is a pe son among hem who is no ully a bi a y, hey a e ep esen ed by a legal ep esen a i e when o ing, i he is a mino , o he wise a gua dian. Inno a ion in Family e sus Non- amily Fi ms Inno a ion is widely acknowledged as an impo an de e minan o sus ained pe o mance (Kelle manns, e al., 2012b) and a key d i e o economic g ow h o o ganiza ions and economies globally (Fe ani a e al., 2017; Miglio i e al. 2020) and in he Czech Republic (e.g. Bocko a & Zizla sky, 2016; B ecko a, 2017). In ecen yea s, inno a ion in amily i ms as a esea ch ield has become a opic o g owing in e es (e.g. Alayo e al., 2021; Du an e al., 2016; Filse e al., 2016; Sau abh e al., 2017). Inno a ion is ecognised as one o he main s a egic ins umen s o ensu ing economic p ospe i y and he su i al o he i m. The need o inno a ion seems o be e en g ea e in amily businesses, wi h he ision o con inui y and ansgene a ional succession being one o hei main cha ac e is ics. Despi e inc easing schola ly in e es in he opic o inno a ion in amily i ms, ou unde s anding is s ill incomple e and inconsis en . While some s udies 108 Vol. 9, Issue 5, May-2021 A chi es o Business Resea ch (ABR) Se ices o Science and Educa ion – Uni ed Kingdom p o ide empi ical e idence o nega i e associa ions be ween i ms and inno a ion, o he s ind ou posi i e e ec s (Table 2). The con lic ing esul s migh pa ly be due o he o e simpli ied measu emen o amily in luence by me ely conside ing po en ial amily in luence h ough owne ship and con ol. Table 2 Inno a ion in amily i ms Posi i e co ela ion Nega i e co ela ion Inno a ion in amily i ms Albe i & Pizu no (2013) Du an e al. (2015) Ga ud e al. (2013) Hauck & P ügl (2015) Hsu & Chang (2011) König e al. (2013) Llach & No dq is (2010) Röd (2016) Muñoz-Bullón & Sanchez-Bueno (2011) Uhlande e al. (2013) Block (2012) Chen & Hsu (2009) Chin e al. (2009) Cza ni zki & K a (2009) Ko la e al. (2013) Muna i e al. (2010) Some au ho s hold s ong iews ha he de e minan s and e ec s o inno a ion, di e in amily and non- amily i ms (e.g. De Massis e al., 2015; Du an e al., 2016; Röd, 2016). Family i ms a e o en desc ibed as esis an o change, conse a i e (Mo ck e al., 2000), a e se o isk (Naldi e al., 2007) and adi ional (Ch isman & Pa el, 2012) a he han inno a i e and c ea i e. These s udies sugges ha amily i ms appea o ha e a hesi an a i ude owa d opening hei bounda ies, e.g., owa d ex e nal sou ces o collabo a ions (Classen e al., 2012), o unwillingness o accep ou side pa ne s, di ec o s, o senio manage s (Alayo e al., 2021). In con as , some s udies, such as Be g eld and Webe (2011), s ess he g ea impo ance ha amily i ms a ach o inno a ion in o de o ensu e long- e m su i al. I should come as no su p ise, hen, ha o he s udies a gue ha amily owne ship and in ol emen a e ela ed o inno a ion (Zah a 2005). Recen findings sugges he amily adi ion can be a sou ce o inno a ion (De Massis e al., 2016). Family i ms in oduce mo e inc emen al inno a ions a he han adical inno a ions (e.g., De Massis e al., 2015; Nie o e al., 2015). The e is some deba e as o whe he amily i ms a e pa icula ly good a inno a ing based on hei unique his o ies and esou ces (e.g., De Massis e al., 2016) and whe he hei long- e m ou look s imula es hem o engage in mo e adical inno a ions ha ensu e hei long- e m sus ainabili y (e.g., Be g eld & Webe , 2011). The he e ogenei y o amily o ms may be one o he easons why s udies p esen con adic o y o inconclusi e esul s conce ning he in luence o he amily on inno a ion (e.g., Calab o e al., 2019; Ch isman e al., 2015). Thus, he ques ion becomes no simply whe he amily i ms inno a e mo e o less han do non amily i ms, bu how hey app oach he inno a ion p ocess (Nie o e al., 2015). Cu en ly, we ha e only a limi ed unde s anding o how he p ocess o inno a ion wo ks in amily i ms, and how amily go e nance a ibu es in luence his p ocess. Few s udies ake a longi udinal pe spec i e and unco e he inno a ion ajec o y in amily i ms (e.g., Fle che e al., 2016). Abili y and Willingness Pa adox A highly discussed opic in amily i m esea ch is he ‘abili y and willingness pa adox,’ which s a es ha amily fi ms end o ha e a highe abili y, ye lowe willingness, o engage in inno a ion compa ed o non- amily fi ms (Ch isman e al., 2015; De Massis e al., 2014). Abili y 109 Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business Resea ch, 9(5). 102-120. URL: h p://dx.doi.o g/10.14738/ab .95.10221 is defined as “ he disc e ion o he amily o di ec , alloca e, add o o dispose o a fi m’s esou ces” (De Massis e al., 2014). Willingness is he “ a ou able disposi ion o he in ol ed amily o engage in dis inc i e beha iou ” (De Massis e al., 2014), and d i es he owne o lead he fi m in a dis inc i e di ec ion ha eflec s he amily’s goals (Rondi e al., 2019). Family i m’s highe abili y o inno a e is shaped by he combina ion o hei long- e m o ien a ion, long- e m leade enu es, aci knowledge, s ong amily bonds, and social ne wo ks buil up o e gene a ions (e.g., De Massis e al., 2016). Bennedsen and Foss (2015) e e o hese amily-based ad an ages as amily asse s ha can be ans o med in o liabili ies, o example, when he amily’s close ne wo ks hinde fi ms om being explo a i e. On he o he hand, he amily fi m’s willingness o inno a e is de e mined by he amily owne s’ goals, in en ions, and mo i a ions, such as isk-a e sion o a eluc ance o sha e con ol wi h non- amily membe s and is hea ily influenced by socioemo ional ac o s (Ch isman e al., 2015). The easons o hei lowe willingness o inno a e include isk-a e sion, eluc ance o sha e con ol wi h non- amily membe s, lack o equisi e skills (Ch isman e al., 2015), and socio- emo ional conce ns (Röd, 2016). Consequen ly, esol ing his pa adox is c i ical o unlock hei inno a ion po en ial (Rondi e al., 2019). Socioemo ional Weal h Ano he main cha ac e is ic o amily i m is socioemo ional weal h (SEW). The co e o socioemo ional weal h is ha decision-making in amily i ms is no only d i en by economic aspec s bu also in pa icula by non-economic aspec s ha mee he amily’s a ec i e needs, such as he e en ion o a s ong amily epu a ion de i ed by he i m o he amily membe s’ ela ionship o he i m (Ch isman e al., 2015). The SEW is he mos commonly used amewo k o analyse he goals o amily fi ms (Vasquez & Rocha, 2019). The gene al SEW model, c ea ed as a gene al ex ension o he beha iou al agency heo y is based on he no ion ha fi ms make choices depending on he e e ence poin o he fi m’s dominan p incipals, whose usual emphasis is o p ese e hei affec i e endowmen (Vasquez & Rocha, 2019). In ac , he socioemo ional weal h pe spec i e defies wha p e iously was unde s ood o be economically logical decisions, as choices will also be d i en by he desi e o p ese e and inc ease affec i e endowmen s and no only financial weal h. Decisions inc easing o ganisa ional efficiency ha we in e p e as a ional beha iou may no necessa ily ansla e in o highe financial pe o mance since he meaning o efficiency is de e mined by he goals pu sued (Lee, 2006). Thus, SEW becomes a e e ence poin ha does no ocus on financial logic (Zellwege e al., 2012) bu unc ions wi h an economical logic o choice o he g ea benefi o sa is ac ion, gi en expec ed ou comes and isk scena ios. I is impo an o unde line he concep o SEW has bo h posi i e and nega i e impac . While some s udies p esen aspec s o SEW ha a e posi i e o he amily and p o-social inclina ion (e.g., Cennamo e al., 2012), o he s show ha SEW can also ha e a nega i e alence, hus esul ing in undesi able and e en ha m ul consequences o some amily and non amily membe s (e.g., Kelle manns, e al., 2012a). Familiness Viewing amily i ms as social sys ems ha combine wo coupled sys ems ( he amily and he business) c ea es a unique bundle o esou ces, known as ‘ amiliness’. Since i s in oduc ion by 110 Vol. 9, Issue 5, May-2021 A chi es o Business Resea ch (ABR) Se ices o Science and Educa ion – Uni ed Kingdom Habbe shon and Williams (1999), he cha ac e is ics o amiliness ha e been examined om a numbe o heo e ical pe spec i es (e.g., F ank e al., 2010; Pea son e al., 2008), which ha e, along he way, p o ided aluable insigh s in o he componen s o amiliness ha influence compe i i e ad an age. The esou ce-based pe spec i e, o example, is he o iginal heo e ical ounda ion used o highligh he bundle o esou ces p esen when amily is in ol ed in he business. This poin o iew, howe e , is limi ed when analysing specific social and beha iou al elemen s (Hoopes e al., 2003). Focusing on he impo ance o hese specific aspec s, Pea son e al. (2008) ake a social capi al pe spec i e o amiliness ha mo e clea ly a icula es he idiosync a ic socio-beha iou al esou ces o he amily fi m. By no ing he s uc u al, ela ional, and cogni i e dimensions o amiliness and i s effec s on amily exchange and associabili y, hei app oach offe s an unde s anding o he specific ac o s ha cons i u e amiliness. The p esence o social capi al in he amily fi m has he po en ial o offe a unique compe i i e ad an age o e non amily fi ms due o he ich, embedded amilial ela ionships absen in non amily fi ms. While o he concep s like he cons uc o SEW and amiliness om a esou ce-based iew a e impo an in enhancing ou unde s anding o amily fi ms’ inno a ion, hey each concen a e on pa ial aspec s o he amily sys em’s influence on he business: he amily’s goals o he amily’s esou ces, espec i ely. The p esen concep ualiza ion o amiliness o e s a holis ic iew by cap u ing he di e en a eas o he amily’s influence, aking he amily sys em as a whole in o accoun (Daspi e al., 2019). CONCLUSION This e iew a icle has p o ided a comp ehensi e o e iew o amily i ms and hei idiosync asies linked o inno a ion. Fo his pu pose, we e iewed 69 a icles published in pee - e iewed jou nals om 2003 o 2021 combining a sys ema ic app oach o he selec ion o a icles and a na a i e e iew o analyse he li e a u e. To answe he esea ch ques ion, he e iew p ocess was conduc ed in wo s ages. Fi s , an in-dep h analysis o empi ical findings o he a ious s ages o he inno a ion p ocess was conduc ed. Second, he a icles we e sea ched sys ema ically o con en ha can enhance ou unde s anding o how he amily influences hese s ages. Ou p emise is ha combina ion o mul iple indi idual ac o s d i es amily i m inno a ion. As a esul , he findings a e econciled in a concep ual amewo k ha p o ides a holis ic iew o he inno a ion p ocess by inco po a ing he amily sys em as an influencing con ex a iable. Building on he concep o amiliness, he amewo k demons a es how amily ac o s a ec he a ious s ages o he amily fi m’s inno a ion p ocess. Whe he he amily se es as an ad an age o disad an age o a business’s inno a ion beha iou depends on con ex ual ac o s. Focusing on he Czech Republic we can s a e ha amily i ms a e a e y popula phenomenon ha o ms he subs an ial pa o he Czech economy. Un o una ely, hey a e no gi en enough a en ion by bo h esea che s and go e nmen au ho i ies. Fo example, he de ini ion o amily business has been included in he law jus ecen ly. Mo eo e , only e y small numbe o publica ions om he Czech schola s ha e been ound in selec ed scien i ic da abases dealing wi h opics o amily i ms. He e he esea ch gab has been iden i ied. Ou analysis con ibu es o he li e a u e on amily i ms and o gene al inno a ion managemen s udies in se e al ways. I p o ides a comp ehensi e and opical o e iew o he 117 Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business Resea ch, 9(5). 102-120. URL: h p://dx.doi.o g/10.14738/ab .95.10221 successo s a e signi ican adop e s o lean inno a ion pa en ing s a egies. Clea y, P., Quinn, M. & Mo eno, A. Socioemo ional weal h in amily i ms: A longi udinal con en analysis o co po a e disclosu es 2019 Jou nal o Family Business S a egy 2, UK Family business li e a u e has no ed he na u e and p esence o socioemo ional weal h (SEW) in amily i ms. Au ho s obse e SEW by a i e-dimension app oach, collec i ely e med FIBER. They unde ake a con en analysis o co po a e disclosu es h ough he Chai man’s S a emen o wo I ish amily b ewe ies o e a pe iod o abou wo decades. The indings e eal ha he Chai man’s S a emen does include FIBER dimensions in bo h b ewe ies and hey do change o e ime. Daspi , J.J., Long, R.G. & Pea son, A.W. How amiliness a ec s inno a ion ou comes ia abso p i e capaci y: A dynamic capabili y pe spec i e o he amily i m 2019 Jou nal o Family Business S a egy In . e iew Au ho s use a dynamic capabili y pe spec i e o p opose ha amiliness a ec s abso p i e capaci y, a knowledge-speci ic dynamic capabili y, h ough which he i m’s inno a ion ou comes a e in luenced. The concep ual model o e ed highligh s he ole o abso p i e capaci y in unde s anding how amiliness a ec s inno a ion ou comes and elucida es he he e ogenei y ac oss amily i ms ha esul s om non amily membe in ol emen . De Massis, A., Di Minin, A., & F a ini, F. Family-d i en inno a ion: Resol ing he pa adox in amily i ms 2015 Cali o nia Manageme n Re iew In . e iew This a icle p esen s an in eg a ed, con ingency pe spec i e on amily i m inno a ion called Family- D i en Inno a ion (FDI). The amewo k highligh s he need o consis ency be ween a amily i m's s a egic inno a ion decisions and i s idiosync asies o achie e and sus ain compe i i e ad an age h ough inno a ion. This a icle also o e s some di ec ions o u u e esea ch on FDI and se es as an in oduc ion o his special sec ion on amily i ms. De Massis, A., F a ini, F., Ko la , J., Messeni Pe uzzelli, A., & W igh , M. Inno a ion h ough adi ion: Lessons om inno a i e amily businesses and di ec ions o u u e esea ch 2016 Academy o Manageme n Pe spec i e s 6, I aly Au ho s concep ualize a new p oduc inno a ion s a egy called inno a ion h ough adi ion and iden i y i s unde lying capabili ies o in e io izing and ein e p e ing pas knowledge. Au ho s analyse and discuss he illus a i e cases o six long-las ing amily businesses (Aboca, Ap eama e, Be e a, La azza, Sangalli, and Vib am), exempli ying how i ms ha build long-las ing and in ima e links wi h hei adi ions can be ex emely inno a i e while emaining i mly ancho ed o he pas . De Massis, A., F a ini, F., Pizzu no, E., & Cassia, L. P oduc inno a ion in amily s. non- amily i ms: An explo a o y analysis 2015 Jou nal o Small Business Manageme n 10, I aly By d awing upon he esou ce‐based iew o he i m as well as agency, s ewa dship, and beha iou al heo ies and using empi ical e idence ga he ed h ough a mul iple case s udy, he pape s udies how and why he ana omy o he p oduc inno a ion p ocess di e s be ween amily and non amily i ms. Dieleman, M. Reaping wha you sow: The amily i m inno a ion ajec o y 2019 Jou nal o Family Business S a egy Malays ia Using a longi udinal case s udy, au ho in es iga es he in luence o amily go e nance a ibu es du ing di e en s ages o inno a ion and sugges ha amily en ep eneu ship acili a es he con e sion o inno a ion inpu s o ou pu s. Family go e nance a ibu es (con ol, moni o ing and ne wo king) suppo inno a ion ac i i y du ing some phases, bu impede i du ing o he s. Du an, P., Kamme lande , N., an Essen, M., & Zellwege , T. Doing mo e wi h less: Inno a ion inpu and ou pu in amily i ms 2016 Academy o Manageme n Jou nal In . Au ho s a gue ha amily i ms – owing o he amily’s high le el o con ol o e he i m, weal h concen a ion, and impo ance o non inancial goals—in es less in inno a ion bu ha e an inc eased con e sion a e o inno a ion inpu in o ou pu and, ul ima ely, a highe inno a ion ou pu han non amily i ms. Empi ical e idence om a 118 Vol. 9, Issue 5, May-2021 A chi es o Business Resea ch (ABR) Se ices o Science and Educa ion – Uni ed Kingdom me a-analysis based on 108 p ima y s udies om 42 coun ies suppo s esea ch hypo heses. Fe ani a, F., Ko la ., J. & De Massis A. Collabo a i e inno a ion in amily fi ms: Pas esea ch, cu en deba es and agenda o u u e esea ch 2017 Jou nal o Family Business S a egy In . e iew Au ho s sys ema ically e iew and o ganize agmen ed indings and a gumen s om p io esea ch along h ee pe spec i es: s a egic, ansac ional, and ela ional. In doing so, hey p o ide a summa y o he cu en s a e-o - he-a in his li e a u e, poin o he impo ance o collabo a i e inno a ion o esol e he inno a ion dilemma in amily i ms. Filse , M., B em, A., Gas , J., K aus, S., & Calab ò, A. Inno a ion in amily i ms: Examining he in en o y and mapping he pa h 2016 In e na ion al Jou nal o Inno a ion Manageme n In . e iew By conduc ing a bibliome ic analysis wi h a ocus on inno a ion in amily i ms, au ho s iden i y i e opical clus e s ha help o unde s and he ounda ions o ecen indings (owne ship and go e nance, s uc u al se ings, o ganiza ional cul u e and beha iou , esou ces, and inno a ion and s a egy). Fle che , D., De Massis, A., & No dq is , M. Quali a i e esea ch p ac ices and amily business schola ship: A e iew and u u e esea ch agenda 2016 Jou nal o Family Business S a egy In . e iew Au ho s unde ook an analysis o he mos -ci ed a icles using quali a i e me hods om an anno a ed bibliog aphy o amily business s udies. They iden i ied he s eng hs and weaknesses o ex an quali a i e s udies in amily business esea ch and a gue o he need o e-o ien a e calls in amily business esea ch owa ds he ounda ional ques ions ( a he han me hods) ha unde line quali a i e inqui y. Hauck, J., & P ügl, R. Inno a ion ac i i ies du ing in a- amily leade ship succession in amily i ms: An empi ical s udy om a socioemo ional weal h pe spec i e 2015 Jou nal o Family Business S a egy Aus ia ( ou is m indus y) Au ho s eason ha he in a- amily leade ship succession phase has dis inc cha ac e is ics ha ende i a peculia ime ame o inno a ion. They use quan i a i e da a om a unique esea ch se ing in which amily in luence in e ms o owne ship and managemen , and hus he abili y o inno a e, as well as majo con ex ual a iables we e held cons an . The esul s show ha SEW ac o s ha e bo h da k and b igh sides in he con ex o inno a ion. Hiebl, M. R. W. Family in ol emen and o ganiza ional ambidex e i y in la e - gene a ion amily businesses: A amewo k o u he in es iga ion 2015 Manageme n Decision In . The pape aims o discuss he issue ha amily i ms esea ch has no ye aken su icien ad an age o he po en ial o o ganiza ional ambidex e i y o con ibu e o explaining he abili y o la e - gene a ion amily i ms o su i e. Se en p oposi ions a e de eloped which sugges ha he le el o amily in ol emen in owne ship and managemen a ec he abili y o la e -gene a ion amily i ms o each high le els o o ganiza ional ambidex e i y. Hol , D. T., & Daspi , J. J. Diagnosing inno a ion eadiness in amily fi ms 2015 Cali o nia Manageme n Re iew In . This a icle in oduces he Readiness o Inno a ion in Family Fi ms (RIFF) amewo k, which p o ides a diagnos ic assessmen and iden i ies mul iple ac o s associa ed wi h inno a ion eadiness. By applying he RIFF amewo k, manage s o amily i ms can ocus on speci ic ac o s ha p epa e he i m o engage in he inno a ion adop ion p ocess, inc easing success. Ch isman, J. J., Chua, J. H., De Massis, A., F a ini, F., & W igh , M. The abili y and willingness pa adox in amily fi m inno a ion. 2015 Jou nal o P oduc Inno a ion Manageme n In . e iew Au ho s p esen a amewo k o how amily in ol emen in luences inno a ion managemen based on abili y (disc e ion o ac ) and willingness (disposi ion o ac ), wo d i e s ha dis inguish amily i ms om non amily i ms and lead o he e ogenei y among amily i ms. Kallmuenze , A. & Pe e s, M. 2018 In e na ion al Jou nal o 180, Aus ia ( ou is This s udy compa es he inno a i eness o ou ism/hospi ali y amily i ms (THFF) and i s e ec on inancial pe o mance o ha in non- 119 Zizla sky, O., & Janicko a, N. (2021). The Role o Inno a ion in Small and Medium-Sized Family Fi ms: A Li e a u e Re iew. A chi es o Business Resea ch, 9(5). 102-120. URL: h p://dx.doi.o g/10.14738/ab .95.10221 Inno a i eness and con ol mechanisms in ou ism and hospi ali y amily i ms: A compa a i e s udy Hospi ali y Manageme n m indus y) ou ism/-hospi ali y indus ies (non-THFF). D awing on amily business li e a u e, au ho s also analyse he applicabili y o con ol mechanisms o manage he e ec i eness o inno a i eness. Findings om a sample o 180 i ms (82 THFF and 98 non- THFF) show ha inno a i eness in THFF is as ele an o pe o mance as in non-THFF. Kamme lande , N., & Gan e , M. A en ion-based iew o amily i m adap a ion o discon inui ies: The ole o non- inancial goals 2015 Jou nal o P oduc Inno a ion Manageme n 7, Ge ma ny (consu me goods) Based on se en longi udinal case s udies in he Ge man consume goods indus y au ho s e eal how a iance in he amily CEOs’ non- inancial goals causes subs an ial he e ogenei y in he amily i ms’ adap a ion beha iou ega ding he ype, speed, in ensi y, lexibili y, and pe sis ence o hei adap a ion. Miglio i, S. De Massis, A., Ma u o, F. & Paolone F. How does amily managemen a ec inno a ion in es men p opensi y? The key ole o inno a ion impulses 2020 Jou nal o Business Resea ch 1093, I aly Au ho s in es iga e he ela ionship be ween amily managemen and inno a ion in es men p opensi y in amily i ms h ough analysing he e ec o wo inno a ion impulses: demand-pull and echnology- push. The esul s show ha bo h he demand-pull and echnology-push inno a ion impulses mode a e he ela ionship be ween amily managemen and he i ms’ p opensi y o in es in inno a ion, educing he nega i e e ec exe ed by amily managemen on amily i ms’ inno a ion in es men p opensi y. Nie o, M.J., San ama ia, L. & Fe nandez, Z. Unde s anding he Inno a ion Beha io o Family Fi ms 2015 Jou nal o Small Business Manageme n Spain This pape examines inno a ion beha iou in amily i ms, analysing hei inno a ion e o s, sou ces, and esul s. Using a la ge sample o Spanish i ms, he indings show ha amily i ms pe o m ewe inno a ion e o s and a e less inclined o u n o ex e nal sou ces o inno a ion, such as echnological collabo a ion, han non amily i ms. Rau, S.B., We ne , A. & Schell, S. Psychological owne ship as a d i ing ac o o inno a ion in olde amily i ms 2019 Jou nal o Family Business S a egy 942, Ge ma ny While some amily i ms inno a e less when g owing olde , o he s a e e y success ul and inno a i e o e mul iple gene a ions. Au ho s p o ide a new explana ion o his phenomenon by showing ha psychological owne ship can in luence he ela ionship be ween gene a ion in owne ship and inno a ion ou pu . In line wi h he li e a u e, we ind ha o e he gene a ions, inno a ion ou pu dec eases, being signi ican ly lowe in he hi d and la e gene a ion han in he ounde gene a ion. Röd, I. Disen angling he amily i m’s inno a ion p ocess: A sys ema ic e iew 2016 Jou nal o Family Business S a egy In . e iew Au ho s p esen sys ema ic e iew a icle analyzed 78 pee - e iewed jou nal a icles on inno a ion in amily businesses. Subsequen ly, a concep ual amewo k is de eloped ha p o ides a holis ic iew o he mul i-s aged inno a ion p ocess by inco po a ing he amily sys em as an in luencing con ex a iable. Building on he concep o amiliness, he amewo k demons a es how amily ac o s, based in he amily sys em, a ec he a ious s ages o he amily i m’s inno a ion p ocess. Whe he he amily leads o an ad an age o disad an age o he inno a ion beha io o he business depends on con ex ual ac o s (e.g., pe o mance haza ds, kind o amily in ol emen , and gene a ional e ec s) and i s and o emos on he amiliness o he i m. Rondi, E., De Massis, A. & Ko la , J. Unlocking inno a ion po en ial: A ypology o 2019 Jou nal o Family Business S a egy I aly Au ho s de elop he cons uc o amily business inno a ion pos u e, and iden i y a ypology o ou ideal ypes: Seasone , Re-enac o , Digge , and Ad en u e . The a icle examines he implica ions o 120 Vol. 9, Issue 5, May-2021 A chi es o Business Resea ch (ABR) Se ices o Science and Educa ion – Uni ed Kingdom amily business inno a ion pos u es and he c i ical ole o he amily sys em his ypology o amily business inno a ion esea ch by explo ing he e ec s o in a- amily succession, ou lining impo an di ec ions o u u e esea ch aimed a ad ancing cu en unde s anding o he ole o he amily in amily business inno a ion, and p o iding p ac ical insigh s o amily business owne s, manage s, and consul an s. Sau abh, A., Mah o, R.V., & Walsh, S.T. Inno a ion in small i ms: Does amily s. non- amily ma e ? 2017 Jou nal o Small Business S a egy USA In his s udy, au ho s explo e an eceden s o inno a ion in small i ms. They build and es a heo e ical model ha links employee aining, employee commi men , amily employees, and emphasis on lea ning o inno a ion in small i ms. Au ho s also a gue ha a small- i m owne ’s pe cep ion abou his i m being a amily i m o a non- amily i m will in luence he ela ionship be ween p edic o s and i m inno a ion. Vasquez, P. & Rocha, H. On he goals o amily i ms: A e iew and in eg a ion 2019 Jou nal o Family Business S a egy In . e iew In his a icle, au ho s p esen a e iew and in eg a ion o 76 a icles published in pee - e iewed jou nals om 1992 o 2016 in o de o answe wo esea ch ques ions: wha a e he goals o amily i ms and how a e hey in eg a ed acco ding o ex an esea ch? The indings a e wo old: i s , he goals o amily i ms a e di e se and classi ied in dicho omous ca ego ies; second, he majo i y o s udies in eg a e hese goals based on a ade-o logic. Veide , V., & Ma zle , K. The abili y and willingness o amily- con olled i ms o a i e a o ganiza ional ambidex e i y 2016 Jou nal o Family Business S a egy Building on a combina o y conside a ion o he abili y and willingness amewo k in he con ex o o ganiza ional ambidex e i y, au ho s a gue ha he abili y o amily-con olled i ms o a i e a o ganiza ional ambidex e i y is con ingen on hei willingness o ace amily- ela ed disad an ages ia ac i i ies ha allow o he educ ion o laws a ising ou o amily- ela ed pa icula is ic cons i uencies.