Citations refer to the original publication, not to a Scieee localized version.
Kazakov, S., Cuesta Valiño, P., Butkouskaya, V., & Muravsky, D. (2025). Improving guest satisfaction by identifying hotel service micro-elements failures through Deep Learning of online reviews. Cuadernos de Gestión, 25(1). https://doi.org/10.5295/cdg.242191sk
Kazakov, Sergey, et al. “Improving guest satisfaction by identifying hotel service micro-elements failures through Deep Learning of online reviews.” Cuadernos de Gestión, vol. 25, no. 1, 2025. https://doi.org/10.5295/cdg.242191sk.
Kazakov, Sergey, Pedro Cuesta Valiño, Vera Butkouskaya, and Daniel Muravsky. “Improving guest satisfaction by identifying hotel service micro-elements failures through Deep Learning of online reviews.” Cuadernos de Gestión 25, no. 1 (2025). https://doi.org/10.5295/cdg.242191sk.
Kazakov, S. et al. (2025) ‘Improving guest satisfaction by identifying hotel service micro-elements failures through Deep Learning of online reviews’, Cuadernos de Gestión, 25(1). Available at: https://doi.org/10.5295/cdg.242191sk.
S. Kazakov, P. Cuesta Valiño, V. Butkouskaya, and D. Muravsky, “Improving guest satisfaction by identifying hotel service micro-elements failures through Deep Learning of online reviews,” Cuadernos de Gestión, vol. 25, no. 1, 2025, doi: 10.5295/cdg.242191sk.
@article{kazakov2025improving,
author = {Kazakov, Sergey and Cuesta Valiño, Pedro and Butkouskaya, Vera and Muravsky, Daniel},
title = {Improving guest satisfaction by identifying hotel service micro-elements failures through Deep Learning of online reviews},
journal = {Cuadernos de Gestión},
year = {2025},
volume = {25},
number = {1},
publisher = {Instituto de Economía Aplicada a la Empresa (Universidad del País Vasco UPV/EHU)},
doi = {10.5295/cdg.242191sk},
url = {https://doi.org/10.5295/cdg.242191sk}
}
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