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Interventions to Socio-Technical Problems: Data Literacy and the Case of Online Hate Speech

Author: de Vogel, Susanne; Luther, Anna Ricarda; Steinmann, Lena; Drechsler, Rolf
Publisher: Zenodo
DOI: 10.5281/zenodo.17142514
Source: https://zenodo.org/records/17142514/files/2025-10-17_AS_poster.pdf
1
In e en ions o Socio-Technical P oblems
Da a Li e acy and he Case o Online Ha e Speech
Susanne de Vogel1, Anna Rica da Lu he 2, Lena S einmann1, Rol D echsle 1
1Da a Science Cen e (DSC) | Uni e si y o B emen, 2Ins i u e o In o ma ion Managemen B emen GmbH (ifib)
de ogel@uni-b emen.de
a.lu he @ifib.de
www.b emen. esea ch.de/da ano d
SOCIO-TECHNICAL PROBLEMS 2THE NEED FOR DATA LITERACY
3DATANORD – A DATA COMPETENCE CENTER FOR BREMEN‘S RESEARCH COMMUNITY
The DSC Da aNo d o e s an in e disciplina y app oach o na iga e he challenges o mode n social science esea ch.
PARTICIPATING INSTITUTIONS
Da aNo d is a
collabo a ion wi hin
he U B emen
Resea ch Alliance
(UBRA) and u he
ins i u ions.
In e disciplina y and discipline-specific
lea ning o e s
Indi idual consul a ions o ad ice
be o e/du ing esea ch p ocess
Oppo uni ies o connec wi h
esea che s om a ious disciplines
ACTIVITIES FOR RESEARCHERS
Ma ine and En i on-
men al Sciences
Humani ies
Heal h Sciences
Social Sciences
Ma e ial Science and
Enginee ing
PROFILE AREAS
4
5
6
CASE STUDY: WE THE (SOCIAL) MEDIA - SOCIAL MEDIA BY AND FOR SOCIAL MOVEMENTS
As a p ojec o he Da aNo d Resea ch Academy, WT(S)M uses a pa icipa o y design app oach as in e en ion on online ha e speech
QUESTIONS
LEARNINGS FROM DATANORD AND WE THE (SOCIAL) MEDIA
Th ough combining in as uc u e, aining
and pa icipa o y esea ch in Da aNo d,
da a li e acy can be mobilized as a sociolo-
gical ool o in e en ion in socio- echnical
p oblems.
Rapid digi al change equi es o c i ically engage wi h da a:
New da a sou ces: social media, senso s, digi al a chi es
AI-based analy ical me hods: machine lea ning, ex mining
E hical and legal conce ns: copy igh and GDPR
Complex issues: misin o ma ion, algo i hmic bias, online
ha e speech
P oblems a e no side e ec s, bu co e ou comes o mode ni-
za ion (Beck, 1986; Giddens, 1994).
Da a li e acy is he abili y o collec , manage, e alua e, and
apply da a in a c i ical and esponsible manne (Schülle , 2023).
🤬
Bu : Da a li e acy emains unde de eloped in
he social sciences due o lack o aining,
in as uc u e and me hodological suppo .
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📱
🔐
→
→
→
→
The e is a disc epancy be ween he need o
sociological engagemen wi h socio- echnical
p oblems and he esou ces a ailable o do so.
Knowledge- ans e o/ om socie y in
fi e da a science esea ch p ojec s
We The (Social) Media shows how
esea ch can no only p oduce ac ion-
able knowledge on pla o m go e nance
bu also in o m capaci y-building e o s
and in as uc u e design.
7DOWNLOAD
How can we e ec i ely s eng hen da a li e acy ac oss all
disciplines, wi h one pa icula ocus on he social sciences?
How can da a li e acy se e as a key compe ency in
unde s anding and add essing he socio- echnical p oblem
o online ha e speech?
PARTICIPATORY RESEARCH DESIGN – A DELPHI
STUDY WITH ACTIVISTS TARGETED BY HATE SPEECH
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💡
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Explo a ion Phase
•Idea ion o pla -
o m mode a ion
(Jha e , 2023)
•Idea ion su oun-
ding pe sonal
mode a ion (Jha e , 2023)
Whe e and How?
Ra ing Phase
•Anonymously
a e he impo -
ance o sugges-
ions om Wa e 1
•Possibili y o gi e
u he sugges-
ions
Ranking Phase
•Rank all sugges-
ions esul ing
om Wa e 1 &
Wa e 2
Ac ionable lis o
needs o ac i is s
a ge ed by ha e
speech
HATE SPEECH
Online Ha e speech
•dis up s public discou se
(S ępień-Załucka, 2024)
• h ea ens ma ginalized
communi ies (Williams, 2020),
•unde mines social
cohesion (So al, 2018)
Mode a ion is insu ficien
(Ha mann, 2025)
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h ps://www.nbcnews.com/ ech/social-media/me a-new-ha e-speech- ules-
allow-use s-call-lgb q-people-men ally-ill- cna186700
OUTCOMES
Findings om his s udy
p o ide
•design implica ions o a
mode a ion ool ailo ed
o social mo emen
ac i is s
•da a-d i en insigh s in o
he p oblem o online
ha e speech
•compe ences in da a
analysis, e hical da a
usage, and
in e disciplina y esea ch.
c ea ed wi h Cha GPT (OpenAI, 2025)