In e na ional Jou nal o Social Science and Human Resea ch
ISSN (p in ): 2644-0679, ISSN (online): 2644-0695
Volume 08 Issue 10 Oc obe 2025
DOI: 10.47191/ijssh / 8-i10-19, Impac ac o - 8.007
Page No: 7703-7720
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7703
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel
in he Eme gency Room o a Regional Gene al Hospi al
Ali a Nis ina Fauziah1, Tasya Aspi an i2, Dede R Ok ini3
1,2,3 Bandung Islamic Uni e si y, Indonesia
ABSTRACT: Heal h wo ke s ha e an impo an ole in imp o ing he maximum quali y o heal h se ices o he communi y.
Heal h wo ke s ha e he abili y in e ms o clinical skills, p o iding ca e o pa ien s, managing hei wo k and esponsibili ies and
complying wi h applicable s anda ds. The hea y du ies o heal h wo ke s equi e conside a ion o balanced wo k, one o which is
managing Wo k-Li e Balance. The aim o his esea ch is o de e mine he wo kload and wo k-li e balance o medical pe sonnel
(gene al p ac i ione s and nu ses) in he Eme gency Room o C Regional Gene al Hospi al. Apa om ha , he aim o his esea ch
is o de e mine he e ec o wo kload on Wo k-Li e Balance. The esea ch me hod uses a quan i a i e app oach and he analysis
echniques used a e desc ip i e analysis and simple linea eg ession analysis. The sou ce o his esea ch uses p ima y da a. Da a
collec ion in his esea ch used a ques ionnai e. The sample o his esea ch was 40 medical pe sonnel in he Eme gency Room o
C Regional Gene al Hospi al. Based on he es esul s, i shows ha he wo kload in he Eme gency Room o C Regional Gene al
Hospi al is included in he su icien ca ego y which is desc ibed by a o al sco e o 1214, indica ing ha he wo kload le el is qui e
high bu can s ill be ole a ed well by medical pe sonnel, Wo k-Li e Balance o medical pe sonnel in he Eme gency Room o C
Regional Gene al Hospi al is in he su icien ca ego y which is desc ibed wi h a o al sco e o 1720, indica ing ha medical
pe sonnel can manage hei ime and ene gy well be ween wo k demands and pe sonal needs. Wo kload a ec s he Wo k-Li e
Balance o medical pe sonnel in he Eme gency Room o C Regional Gene al Hospi al. Wo kload has an in luence o 77.6% on
Wo k-Li e Balance, while he emaining 22.4% is in luenced by o he unobse ed a iables.
KEYWORDS: Wo kload, Wo k-Li e Balance, Medical Pe sonnel in The Eme gency Room o C Regional Gene al Hospi al.
I. INTRODUCTION
Hospi al is a heal hca e ins i u ion ha p o ides comp ehensi e indi idual heal h se ices. A high-quali y hospi al o e s
p o essional and excellen heal hca e o he public. The success o a hospi al's heal hca e se ices depends hea ily on he quali y o
i s heal hca e s a . Heal hca e s a a e a i al componen o heal hca e se ices. (Vic o ia, 2022).
Wo king in a hospi al, pa icula ly in he Eme gency Depa men , equi es bo h echnical and non- echnical skills. Howe e ,
he high numbe o Eme gency Room pa ien s equi ing ca e is disp opo iona e o he numbe o medical pe sonnel. This impac s
he quali y o eme gency ca e and pa ien sa e y (He yana e al., 2020). Fac o s ha can in luence se ices in he Eme gency Room
include: 1) pa ien cha ac e is ics; 2) s a placemen ; 3) s e che s, os ums and o he equipmen used o mo e pa ien s o
ambulances o beds); 4) heal h wo ke s, pa ien a i al ime; 5) managemen implemen a ion; 6) examina ion s a egies; 7) selec ed
ea men ; 8) leng h o se ice; 9) educa ion; and 10) wo kload (Minis e o Heal h o he Republic o Indonesia, 2009). Medical
pe sonnel in he Eme gency Room mus be able o ca ego ize pa ien s based on hei le el o eme gency. The e a e s ic egula ions
ega ding he eme gency esponse ime, which is app oxima ely i e minu es. The expec ed ime om ecei ing eme gency
ea men o being admi ed o he wa d is a maximum o wo hou s. This can be easily achie ed i pa ien s a i e a di e en imes.
O en, i e o en pa ien s a i e a he same ime, c ea ing an imbalance be ween he numbe o pa ien s and heal hca e wo ke s in
he eme gency oom.
Resea ch on heal hca e wo ke s shows ha di icul y balancing wo k and home li e inc eases he desi e o lea e he job (S. M
e al., 2004). Wo k-Li e Balance in heal hca e wo ke s has been shown o be associa ed wi h men al heal h issues. (N. M e al.,
2011). The implemen a ion o Wo k-Li e Balance impac s he e ec i eness, e iciency, and accoun abili y o employees,
pa icula ly in hospi al o ganiza ions, pa icula ly medical pe sonnel who ca e o pa ien s almos e e y ime. Medical pe sonnel a e
key o he quali y o heal hca e se ices. The be e implemen a ion o Wo k-Li e Balance concep s wi hin a hospi al o ganiza ion,
he g ea e he hospi al's e ec i eness (Wo ld Heal h O ganiza ion, 2006). In addi ion o job du ies, a busy and con inuous wo k
schedule can make i di icul o employees o good in e ac wi h hei amilies when hey e u n home due o a igue. Di icul y
eques ing lea e and limi ed aca ion days can also make i di icul o employees o achie e Wo k-Li e Balance.
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7704
Based on in e iews wi h 10 esponden s a he Eme gency Room o he C Regional Gene al Hospi al, a common phenomenon
acco ding o esponden s is ha wo king in he Eme gency Room o o he C Regional Gene al Hospi al (a Type B hospi al and
e e al cen e in he ci y) is d aining due o he high numbe o pa ien isi s. The wo kload is some imes high, bu wo k a ge s
s ill achie ed. Regula ions o pa ien ans e s o he inpa ien oom hasn’ op imal, esul ing in equen accumula ion o pa ien s
in he Eme gency Room, which causes p essu e om pa ien s and hei amilies o mo e immedia ely o he inpa ien oom. P essu e
om supe io s o ea pa ien s p omp ly can some imes inc ease he wo kload o medical s a . Some medical s a ha e e en
ecei ed complain s om pa ien s and hei amilies ega ding eme gency oom se ices. These pa ien s and amilies complain ha
he egula ions o ans e ing pa ien s o o he ooms ake oo long, and he o e c owding o he eme gency oom makes pa ien s
uncom o able o ex ended pe iods. Medical pe sonnel also s uggle o es be ween shi s. Mos medical pe sonnel also ha e
amilies, so he ene gy expended a wo k o en lea es hem exhaus ed upon e u ning home. Medical pe sonnel eel hey can s ill
socialize well and unc ion e ec i ely a home wi h hei amilies. Despi e eeling i ed, medical pe sonnel emain en husias ic
abou wo king and spending ime wi h hei amilies. Medical pe sonnel s ill ind ime o amily and hobbies wi h iends. As a
esul , hey eel hey main ain a good balance be ween hei wo k and pe sonal li es.
The la ge numbe o pa ien s a i ing a he eme gency depa men a he same ime, combined wi h a high eme gency a e,
p e en s gene al p ac i ione s and nu ses om op imally es ing and p aying. Fu he mo e, he high wo kload a wo k leads o
a igue upon e u ning home, which educes in e ac ion wi h amily and leads o s ess. In e iews also e ealed ha he sho
aca ion ime o en dis up s medical pe sonnel's Wo k-Li e Balance ou ine. Al hough se e al e o s ha e been made by he C
Regional Gene al Hospi al o imp o e Wo k-Li e Balance such as logis ical acili ies and aining, bu o en inciden al condi ions
inc ease he wo kload which has an impac on educing he Wo k-Li e Balance o medical pe sonnel. Based on he backg ound o
he p oblem abo e, he au ho is in e es ed in conduc ing a s udy en i led The In luence o Wo kload on he Wo k-Li e Balance o
Medical Pe sonnel in he Eme gency Room o he C Regional Gene al Hospi al.
II. LITERATUR REVIEW
A. Human Resou ce Managemen
Human esou ce managemen , also known as human esou ce de elopmen , handles human esou ce planning,
implemen a ion, ec ui men (including selec ion), aining, employee ca ee de elopmen , and aking ac ions o encou age
o ganiza ional g ow h. The p ima y goal o human esou ce managemen is o inc ease o ganiza ional p oduc i i y by imp o ing
employee e iciency and ea ing employees as aluable esou ces o he company (Me is & e al., 2024). Human esou ce
managemen is esponsible o complying wi h employmen egula ions, inc easing employee sa is ac ion, and p omo ing pe sonal
ad ancemen . The e o e, human esou ce managemen ocuses on hese h ee main aspec s o achie e a balance be ween
o ganiza ional goals and needs and employee goals and needs (Me is & e al., 2024).
The unc ions o human esou ce managemen consis o he ollowing: (Me is & e al., 2024):
a. Planning o Human Resou ces needs
b. S a ing acco ding o o ganiza ional needs
c. Pe o mance app aisal
d. Imp o ing employee quali y and he wo k en i onmen
e. Achie ing e ec i e wo k ela ionships
In acing oday's ie ce compe i ion, hospi als mus ha e quali y human esou ces. Human esou ces wi hin an o ganiza ion
a e a c ucial aspec in de e mining an o ganiza ion's e ec i eness. O ganiza ional e ec i eness can be measu ed by he ex en o
which he o ganiza ion ca ies ou all i s co e asks o achie es all i s goals (Se ya o, 2017).
B. O ganiza ional Beha io
O ganiza ional beha io is o med om he beha io o indi iduals wi hin he o ganiza ion. The scope o he s udy o
o ganiza ional beha io is limi ed o he in e nal dimensions o an o ganiza ion. Aspec s ha a e elemen s o o ganiza ional beha io
include mo i a ion, leade ship, s ess and/o con lic , ca ee de elopmen , ewa d sys em issues, communica ion ela ionships,
p oblem sol ing and decision making, p oduc i i y and/o pe o mance, sa is ac ion, o ganiza ional de elopmen and de elopmen .
Gi en he in e ac ions o ela ionships be ween indi iduals wi hin an o ganiza ion, o ganiza ional beha io mus be add essed
h ough a suppo i e human esou ces app oach, a con ingency app oach, a p oduc i i y app oach, and a sys ems app oach. The
human esou ces app oach aims o help employees pe o m be e , become mo e esponsible, and hen s i e o c ea e a posi i e
a mosphe e so ha employees can wo k ha d and s i e o achie e hei wo k goals.
C. Wo kload
Wo kload is a collec ion o numbe o ac i i ies ha mus be comple ed by an o ganiza ional uni o posi ion holde wi hin a
speci ic ime ame. The wo kload assigned o employees mus be balanced wi h hei compe encies and abili ies; o he wise, soone
o la e , p oblems will a ise ha can dis up hei pe o mance (Rohman & Ichsan, 2021). The e a e ou dimensions o wo kload:
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7705
1) Ta ge s o be achie ed;
2) Wo k condi ions;
3) Time usage; and
4) Wo k s anda ds (Jayan i & Pa yan i, 2022)
Acco ding o Ha and S a eland, wo kload indica o s consis o six:
1) Physical demand;
2) E o ;
3) Men al demand;
4) Tempo al demand;
5) F us a ion le el; and
6) Pe o mance (Su yani, 2021).
D. Wo k-Li e Balance
Wo k-Li e Balance is he balance be ween an employee's e o , skills, and ime spen on wo k- ela ed esponsibili ies and
hei pe sonal li e, including leisu e ime, heal h, and social ac i i ies, wi hou eeling o e whelmed. Achie ing Wo k-Li e Balance
is a op p io i y o gene a ing employee p oduc i i y and sa is ac ion wi hin an o ganiza ion (Ma ques & Be y, 2021). Fac o s ha
in luence Wo k-Li e Balance a e indi idual ac o s, o ganiza ional ac o s, and socie al in luencing ac o s. Fishe , Bulge , and
Smi h in (Wicaksana e al., 2020) said ha he e a e ou componen s o Wo k-Li e Balance ha a e he basis o de eloping a
Wo k-Li e Balance measu emen ool ha is classi ied in o ou dimensions namely:
1) WIPL (Wo k In e ence wi h Pe sonal Li e);
2) PLIW (Pe sonal Li e In e ence wi h Wo k);
3) PLEW (Pe sonal Li e Enhancemen o Wo k);
4) WEPL (Wo k Enhancemen o Pe sonal Li e).
Fishe , Bulge , and Smi h in (Wicaksana e al., 2020) said ha he e a e ou indica o s ha a e used as measu ing ools in
Wo k-Li e Balance, namely: 1) ime; 2) beha io ; 3) ension (s ain); 4) and ene gy.
E. The E ec o Wo kload on Wo k-Li e Balance
The e ec o wo kload on Wo k-Li e Balance is how wo kload in a company can di ec ly impac pe sonal li e. Resea ch
demons a ed ha wo kload has a signi ican nega i e e ec on Wo k-Li e Balance (Nu wahyuni, 2019). This means ha i he
wo kload inc eases, Wo k-Li e Balance will dec ease, and ice e sa. O he esea ch also demons a ed ha wo kload has a
signi ican nega i e e ec on Wo k-Li e Balance (Makhmu , 2020).
III. RESEARCH METHOD
The esea ch me hod used in his s udy is quan i a i e me hod wi h a desc ip i e and e i ica ion app oach. A quan i a i e
me hod is a me hod o esea ching a speci ic popula ion o sample, collec ing quan i a i e da a wi h he aim o es ing a
p ede e mined hypo hesis. A desc ip i e app oach is de ined as a me hod used o ind answe s o esea ch ques ions ega ding he
alidi y o a a iable, whe he i be one o mo e a iables (Sugiyono, 2019). In his s udy, he desc ip i e me hod was used o
de e mine he wo kload and Wo k-Li e Balance o medical pe sonnel in he Eme gency Room o he C Regional Gene al Hospi al.
The de ini ion o he e i ica ion app oach me hod is a esea ch ha is inqui ing be ween wo o mo e a iables (Sugiyono, 2019).
This s udy uses a e i ica ion me hod because i is based on he esea ch objec i e, namely o de e mine he e ec o wo kload on
he Wo k-Li e Balance o medical pe sonnel in he Eme gency Room o he C Regional Gene al Hospi al.
A esea ch a iable is any hing in any o m ha a esea che de e mines o be s udied o ob ain in o ma ion abou i and hen
d aw conclusions (Sugiyono, 2019). The e a e wo esea ch a iables: he dependen a iable and he independen a iable. The
dependen a iable is he a iable ha depends on o he a iables, while he independen a iable is he a iable ha does no depend
on o he a iables.
In his s udy, he ope a ional a iables o be examined a e:
1. Independen a iable: Wo kload (X)
2. Dependen a iable: Wo k-Li e Balance (Y)
Popula ion is a comple e g oup o elemen s ha a e usually people, objec s, ansac ions, o e en s, which he au ho is
in e es ed in s udying o making hem he objec o esea ch. Popula ion is a gene aliza ion a ea consis ing o objec s/subjec s ha
ha e ce ain quali ies and cha ac e is ics de e mined by he esea che o be s udied and hen conclusions d awn (Sugiyono, 2019).
The popula ion in his s udy was 40 medical pe sonnel a he Eme gency Room o he C Regional Gene al Hospi al, consis ing o
16 gene al p ac i ione s and 24 nu ses (including he head o he IGD oom). The sample used in his s udy was ob ained using a
non-p obabili y sampling echnique wi h sa u a ed sampling. The esea che used his sampling echnique because he popula ion
was 40 people (Sugiyono, 2019). Sa u a ed sampling is sampling when he en i e popula ion is used as a sample and is also known
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7706
as a census (Riduwan, 2012). I he subjec s a e less han 100, i is be e o ake all o hem so ha he esea ch is a popula ion s udy
(A ikun o, 2016). The e o e, in his s udy, he sample aken o his s udy was 40 employees a he Eme gency Room o he C
Regional Gene al Hospi al, consis ing o 16 gene al p ac i ione s and 24 nu ses. The da a sou ce o his s udy is p ima y da a.
P ima y da a was ob ained h ough ques ionnai es adminis e ed o medical pe sonnel wi h he po en ial o con ibu e.
IV. RESULT AND DISCUSSION
The esul s o he s udy on he In luence o Wo kload on he Wo k-Li e Balance o medical pe sonnel in he Eme gency Room
o a C Regional Gene al Hospi al used da a analysis de i ed om p ima y da a by dis ibu ing ques ionnai es (in he o m o Google
Fo ms) ha had been es ed o alidi y and eliabili y be o e he s udy began. The sample used in his s udy was 40 employees in
he Eme gency Room o a C Regional Gene al Hospi al. The numbe o comple ed ques ionnai es was 40 copies. A e e i ica ion,
om all collec ed ques ionnai es, all s a emen i ems we e illed ou comple ely. Thus, all 40 copies o he ques ionnai e could be
p ocessed. The sampling echnique used in his s udy was o al sampling. Based on hese da a, he au ho p ocessed he da a using
desc ip i e analysis o de e mine esponden s's esponses o each a iable s udied, hen con inued wi h e i ica ion analysis wi h
simple eg ession o analyze he e ec o Wo kload on Wo k-Li e Balance.
A. Responden Cha ac e is ics
Table 1: Responden Cha ac e is ics Based on Gende
Ca ego y
Amoun
Pe cen age
Male
17
42,5%
Female
23
57,5%
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 1, 17 (42.5%) employees a e male and 23 (57.5%) employees a e emale. This indica es ha he majo i y o
medical pe sonnel in he Eme gency Room o C Regional Gene al Hospi al a e emale. Female expe ience mo e luc ua ing moods
han men due o mens ua ion, p egnancy, o b eas eeding. This mul i- ole na u e and ho monal in luences equi e emale medical
pe sonnel o be able o manage hei wo k-li e balance.
Table 2: Responden Cha ac e is ics Based on Age
Age
Amoun
Pe cen age
20 – 25 yea s
9
22,5%
26 – 35 yea s
23
57,5%
36 - 45 yea s
7
17,5%
>46 yea s
1
2,5%
To al
40
100%
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 2, 9 employees (22.5%) a e aged 20-25, 23 (57.5%) a e aged 26-35, 7 (17.5%) a e aged 36-45, and 1 (2.5%)
is aged 46 and o e . These da a indica e ha he majo i y o medical pe sonnel in he Eme gency Room C Regional Gene al Hospi al
a e aged 26-35. The 26-35 age ange is conside ed a p oduc i e age. Du ing his p oduc i e age, wo k en husiasm and mo i a ion
a e gene ally high. High mo i a ion and en husiasm con ibu e o well-managed wo kloads, hus main aining a heal hy wo k-li e
balance. Fu he mo e, wo king in a eam wi h colleagues o a p oduc i e age g oup os e s s ong solida i y, making wo k enjoyable.
Table 3: Responden Cha ac e is ics Based on Ma i al S a us
In o ma ion
S a us
Pe cen age
Ma ied
38
95%
Single
2
5%
To al
40
100%
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 3, 38 employees (95%) a e ma ied and 2 employees (5%) a e single. This da a indica es ha he majo i y o
medical pe sonnel in he Eme gency Room o C Regional Gene al Hospi al a e ma ied and ha e amilies. The condi ion o being
ma ied and ha ing a amily o ei he a man o a woman will add o he ole in he indi idual's li e.
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7707
Table 4: Responden Cha ac e is ics Based on Educa ion
Educa ion
Amoun
Pe cen age
High School
0
0%
Bachelo ’s Deg ee
37
92,5%
Mas e ’s Deg ee
3
7,5%
To al
40
100%
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 4, 0 (0%) had a high school diploma o equi alen , 37 (92.5%) had a bachelo 's deg ee, 3 (7.5%) had a mas e 's
deg ee, and 0 (0%) had a doc o al deg ee. These da a indica e ha he majo i y o medical pe sonnel in he eme gency oom o C
Regional Gene al Hospi al ha e a bachelo 's deg ee. Medical pe sonnel equi e a compe en educa ional backg ound. A e all,
medical pe sonnel a e cons an ly wo king wi h pa ien s, and a e expec ed o possess sound knowledge and p o essionalism o
pa ien sa e y.
Table 5: Responden Cha ac e is ics Based on Leng h o Wo k
Leng h o Wo k
Amoun
Pe cen age
Less han 1 yea
3
7,5%
1-3 yea
9
22,5%
3-5 yea
17
42,5%
O e 5 yea s
11
27,5%
To al
40
100%
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 5, i can be seen ha wi h a leng h o se ice o less han 1 yea as many as 3 people (7.5%), wi h a leng h o
se ice o 1-3 yea s as many as 9 people (22.5%), wi h a leng h o se ice o 3-5 yea s as many as 17 people (42.5%), wi h a leng h
o se ice o mo e han 5 yea s as many as 11 people (27.5%). The da a shows ha he majo i y o medical pe sonnel in he
Eme gency Room o C Regional Gene al Hospi al ha e a leng h o se ice o 3-5 yea s.
B. Resea ch Ins umen Tes ing
Table 6: Validi y and Reliabili y Tes
Va iable
Numbe
Coun
Table
In o ma ion
Alpha C onbach
Resul
Wo kload (X)
1
0,715
0,3120
Valid
0,801
Reliabel
2
0,538
0,3120
Valid
3
0,632
0,3120
Valid
4
0,622
0,3120
Valid
5
0,658
0,3120
Valid
6
0,497
0,3120
Valid
7
0,676
0,3120
Valid
8
0,582
0,3120
Valid
9
0,624
0,3120
Valid
Wo k-Li e
Balance (Y)
1
0,713
0,3120
Valid
0,852
Reliabel
2
0,495
0,3120
Valid
3
0,434
0,3120
Valid
4
0,667
0,3120
Valid
5
0,501
0,3120
Valid
6
0,614
0,3120
Valid
7
0,701
0,3120
Valid
8
0,638
0,3120
Valid
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7708
9
0,724
0,3120
Valid
10
0,610
0,3120
Valid
11
0,602
0,3120
Valid
12
0,506
0,3120
Valid
13
0,655
0,3120
Valid
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 6, he alidi y index alue o each ques ionnai e s a emen o he wo kload and wo k-li e balance a iables,
as measu ed by he p oduc -momen co ela ion, is abo e he alidi y coe icien alue, a 0.3120. The e o e, each s a emen is
decla ed alid. The eliabili y alue o each s a emen in he ques ionnai e o bo h a iables shows a C onbach's alpha alue g ea e
han 0.60. These esul s indica e ha he s a emen s in he ques ionnai e o he wo kload and wo k-li e balance a iables can be
used o measu e each a iable and a e conside ed o ha e high accu acy o use as a iables in esea ch.
C. Desc ip i e Analysis
Desc ip i e Analysis o Wo kload (X)
1) Ta ge Dimensions o be Achie ed
Table 7: Responden s's Responses Rega ding Ta ge Dimensions o be Achie ed
Numbe
S a emen
Respons
Numbe o
Responden s
Sco e
Mean
Resul
S ongly
Ag ee
Ag ee
Disag ee
Don’
Ag ee
S ongly
Disag ee
1
The wo k a ge s
gi en a e in
acco dance wi h
he capabili ies o
medical pe sonnel
15
4
10
6
5
40
138
3,45
Good
2
I always y o
comple e all wo k
acco ding o he
speci ied a ge s
9
13
10
4
4
40
139
3,475
Good
To al o Sco e
277
3,463
Good
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 7, an a e age alue is 3.463. In gene al, i ’s indica es ha medical pe sonnel in he Eme gency Room o C
Regional Gene al Hospi al, ha e su icien skills and commi men o achie e he wo k a ge s ha ha e been se in he con ex o
eme gency se ices.
2) Dimensions o Wo king Condi ions
Tabel 8: Responden s' Responses Rega ding Dimensions o Wo king Condi ions
Numbe
S a emen
Respons
Numbe o
Responden s
Sco e
Mean
Resul
S ongly
Ag ee
Ag ee
Disag ee
Don’
Ag ee
S ongly
Disag ee
1
Wo king
condi ions a e
in acco dance
wi h he
p o isions se
ou
10
7
12
8
3
40
133
3.325
Enough
2
The wo k
gi en is in
acco dance
wi h
5
12
15
3
5
40
129
3.225
Enough
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7709
educa ional
backg ound
3
The wo k
en i onmen
encou ages
en husiasm in
comple ing
wo k
15
8
6
6
5
40
142
3.55
Good
To al o Sco e
404
3.36
Enough
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 8, an a e age alue is 3.367. This means ha acco ding o se e al esponden s, wo king condi ions a e s ill
no op imal in se e al aspec s.
3) Dimensions o Time Use
Table 9: Responden s's Responses Rega ding Time Use Dimensions
Numbe
S a emen
Respons
Numbe o
Responden s
Sco e
Mean
Resul
S ongly
Ag ee
Ag ee
Disag ee
Don’
Ag ee
S ongly
Disag ee
1
I am able o
use my
wo king ime
well and
op imally
14
6
6
8
6
40
134
3.35
Enough
2
I am able o
comple e he
wo k wi hin
he speci ied
ime.
9
13
7
4
7
40
133
3.325
Enough
To al o Sco e
267
3.338
Enough
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 9, an a e age pe cen age is 3.338. This means ha acco ding o esponden s, some aspec s o ime u iliza ion
a e s ill no op imal. Rega ding he s a emen abou being able o use wo k ime well and op imally, many esponden s answe ed
s ongly ag ee, as many as 14 people. This means ha he medical s a a he Eme gency Room o C Regional Gene al Hospi al
wo k wholehea edly and do no slack o in hei wo k.
4) S anda d dimensions o wo k
Table 10: Responden s's Responses Rega ding S anda d Dimensions
Numbe
S a emen
Respons
Numbe o
Responden s
Sco e
Mean
Resul
S ongly
Ag ee
Ag ee
Disag ee
Don’
Ag ee
S ongly
Disag ee
1
The wo k gi en
o medical
pe sonnel is in
acco dance wi h
hei espec i e
du ies
15
13
4
5
3
40
152
3.8
Good
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7710
2
The wo k gi en
is in acco dance
wi h he
abili ies o
medical
pe sonnel
5
8
11
8
8
40
114
2.85
Enough
To al o Sco e
266
3.325
Enough
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 10, he wo k s anda ds dimension is ca ego ized as su icien , wi h an a e age sco e o 3.325. This means ha
acco ding o esponden s, wo k s anda ds a e no ye op imal. Rega ding he s a emen ha he wo k p o ided is in acco dance wi h
he capabili ies o medical pe sonnel, mos esponden s answe ed disag ee, wi h 11 esponden s.
Table 11: Summa y o Responden s' Responses Rega ding Wo kload (X)
Numbe
S a emen
S ongly
Ag ee
Ag ee
Disag ee
Don’
Ag ee
S ongly
Disag ee
Sco e
Mean
Resul
1
The wo k a ge s gi en a e in
acco dance wi h he
capabili ies o medical
pe sonnel
15
4
10
6
5
138
3.45
Good
2
I always y o comple e all
wo k acco ding o he
speci ied a ge s
9
13
10
4
4
139
3.475
Good
3
Wo king condi ions a e in
acco dance wi h he
p o isions se ou
10
7
12
8
3
133
3.325
Enough
4
The wo k gi en is in
acco dance wi h educa ional
backg ound
5
12
15
3
5
129
3.225
Enough
5
The wo k en i onmen
encou ages en husiasm in
comple ing wo k
15
8
6
6
5
142
3.55
Good
6
I am able o use my wo king
ime well and op imally
14
6
6
8
6
134
3.35
Enough
7
I am able o comple e he
wo k wi hin he speci ied
ime
9
13
7
4
7
133
3.325
Enough
8
The wo k gi en o medical
pe sonnel is in acco dance
wi h hei espec i e du ies
15
13
4
5
3
152
3.8
Good
9
The wo k gi en is in
acco dance wi h he abili ies
o medical pe sonnel
5
8
11
8
8
114
2.85
Enough
To al
97
84
81
52
46
1214
3.372
Enough
(Sou ce: Resea che Da a P ocessing, 2024)
Based on Table 11, he a e age wo kload sco e a 3.372, which is conside ed adequa e. This indica es ha medical pe sonnel
in he Eme gency Room o C Regional Gene al Hospi al, ace a ela i ely high wo kload. Acco ding o se e al esponden s, he
e m "adequa e" means ha he wo kload is qui e high bu s ill commensu a e wi h he abili ies, skills, and numbe o medical
pe sonnel wo king in one shi .
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7711
Desc ip i e Analysis o Gene al Wo k-Li e Balance (Y)
1) WIPL (Wo k In e ence wi h Pe sonal Li e) Dimensions
Table 12: Responden s's Responses o WIPL (Wo k In e e ence wi h Pe sonal Li e)
Numbe
S a emen
Respons
Numbe o
Responden s
Sco e
Mean
Resul
S ongly
Ag ee
Ag ee
Disag ee
Don’
Ag ee
S ongly
Disag ee
1
My
pe sonal
li e doesn'
d ain me o
he ene gy I
need o
wo k
8
10
10
4
8
40
126
3.15
Enough
2
I don' eel
i ed and
dep essed
because o
my wo k
9
11
10
6
4
40
135
3.375
Enough
3
My wo k
emains
enjoyable
e en
hough a lo
is going on
in my
pe sonal
li e
10
13
10
3
4
40
142
3.55
Good
4
I emain
mo i a ed
o wo k
mo e
e ec i ely
despi e he
a ious
hings ha
happen in
my
pe sonal
li e
10
12
5
5
8
40
131
3.275
Enough
5
When I'm
wo king, I
no longe
ha e o
wo y
abou he
a ious
o he hings
I need o do
ou side o
wo k.
(Examples:
hobbies,
aking ca e
7
16
6
4
7
40
132
3.3
Enough
The In luence o Wo kload on he Wo k-Li e Balance o Medical Pe sonnel in he Eme gency Room o a Regional
Gene al Hospi al
IJSSHR, Volume 08 Issue 10 Oc obe 2025 www.ijssh .in Page 7718
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The e is an Open Access a icle, dis ibu ed unde he e m o he C ea i e Commons
A ibu ion – Non Comme cial 4.0 In e na ional (CC BY-NC 4.0)
(h ps://c ea i ecommons.o g/licenses/by-nc/4.0/), which pe mi s emixing, adap ing and
building upon he wo k o non-comme cial use, p o ided he o iginal wo k is p ope ly ci ed.
