In e na ional Jou nal o Social Science and Human Resea ch
ISSN (p in ): 2644-0679, ISSN (online): 2644-0695
Volume 08 Issue 11 No embe 2025
DOI: 10.47191/ijssh / 8-i11-73, Impac ac o - 8.007
Page No: 9115-9119
IJSSHR, Volume 08 Issue 11 No embe 2025 www.ijssh .in Page 9115
O ganiza ional Communica ion Pa e ns in he Ti a Se ies P oduc ion
P ocess
Ahmad Zakki Abdullah1*, Ra u Lau a Baska a2, Abdul Gho u 3, Ballian Si ega 4, Windhi Tia Sapu a5
1,2,3,5Uni e si as Pembangunan Nasional Ve e an Jaka a, Indonesia
4Uni e si as Esa Unggul, Jaka a, Indonesia
ABSTRACT: Communica ion pa e ns in sho and long dis ance o ganiza ions ha e a e y impo an ole in de e mining he
e ec i eness and e iciency o o ganiza ional ope a ions. The basic idea o communica ion pa e ns, is ha indi iduals in a g oup
c ea e a sha ed social eali y based on communica ion pa e ns wi hin he g oup o sha e knowledge, acqui e skills, p o ide
eedback, sol e p oblems, nego ia e oles, and e en manage wo k ela ionships. In he con ex o he p oduc ion o he "Ti a"
se ies, o ganiza ional communica ion pa e ns a e e y c ucial conside ing ha he p oduc ion p ocess in ol es many indi iduals
and depa men s wi h in e ela ed oles and esponsibili ies. This esea ch aims o ind ou he communica ion pa e ns in he
p oduc ion p ocess o he "Ti a" se ies. The app oach used in his esea ch is desc ip i e quali a i e. The esul s o his esea ch
e eal ha he Ti a se ies p oduc ion p ocess shows he impo ance o e ec i e communica ion pa e ns in ensu ing each s age
uns smoo hly. F om he beginning o s o y de elopmen o he pos -p oduc ion s age, good coo dina ion and coope a ion be ween
a ious depa men s is essen ial o p oduce a sa is ying, high-quali y se ies.
KEYWORDS: O ganiza ional Communica ion Pa e ns; P oduc ion P ocess; S a egy Communica ion; Ti a Se ies
I. INTRODUCTION
O ganiza ional communica ion is a social p ocess ha p o ides con ac and exchange o in o ma ion be ween depa men s o
o ganiza ional uni s and he o ganiza ional en i onmen o he pu pose o o ganiza ional ope a ions and he achie emen o i s
goals (Al e ai e al., 2022). O ganiza ional communica ion seeks o show how communica ion changes in o ganiza ions can be
achie ed and shape human in e ac ions, how in o ma ion is unde s ood and used (Kleinbaum e al., 2008; Glaze , 2021). Thus,
o ganiza ional communica ion is a comp ehensi e and sys ema ic ea men o measu able communica ion a iables and
ela ionships (Shaki a, 2024). O ganiza ions a e he li eblood o con empo a y socie y and communica ion is he li eblood o
o ganiza ions, so communica ion pa e ns a e impo an o o ganiza ional li e o co po a e social esponsibili y, o ganiza ional
sus ainabili y, iden i y, b anding, o ganiza ional cul u e, socializa ion, wo kplace ela ionships, decision making and collabo a ion
(Koe ne & Fi zpa ick, 2006; Ma a & Nu li asa i, 2021). O ganiza ional communica ion pa e ns a e impo an o he di ision
o labo wi hin he o ganiza ion, all employees in he o ganiza ion need o es ablish close ela ionships wi h each o he and
con inue hei ac i i ies ha moniously (Hasan Dince , 2021; Ap iyan i & Sidha a 2025).
Communica ion pa e ns in con empo a y o ganiza ions play a c ucial ole in a ious ope a ional and s a egic aspec s. F om
co po a e social esponsibili y o eam collabo a ion, e ec i e communica ion is he ounda ion ha ensu es an o ganiza ion can
success ully achie e i s goals. The e o e, in es ing in de eloping e ec i e communica ion pa e ns is c ucial o long- e m
o ganiza ional success. Communica ion pa e ns in bo h sho -dis ance and long-dis ance o ganiza ions ha e a e y impo an ole
in de e mining he e ec i eness and e iciency o o ganiza ional ope a ions (Yulia, R., & Sidha a, 2023). The basic idea o
communica ion pa e ns is ha indi iduals in a g oup c ea e a sha ed social eali y based on he communica ion pa e ns wi hin he
g oup o sha e knowledge, acqui e skills, p o ide eedback, sol e p oblems, nego ia e oles, and e en manage wo k ela ionships
(Hasan Dince , 2021). Se e al s udies ha e e ealed ha he impo ance o communica ion pa e ns in he ilm p oduc ion p ocess
canno be sepa a ed om communica ion and coo dina ion be ween sec ions Implemen ing open communica ion be ween leade s
and employees can help o e come e ical communica ion ba ie s in o ganiza ional ac i i ies (Mu ay & Tookey, 2011). This
open communica ion can also c ea e syne gy be ween di isions, c ea e a conduci e o ganiza ional a mosphe e and can imp o e
pe o mance and p oduc i i y (Hülsmann & P e e mann, 2011; Se aes, 2020).
E ec i e and open communica ion pa e ns in ilm p oduc ion o ganiza ions a e no only c ucial o o e coming e ical
communica ion ba ie s, bu also o c ea ing syne gy be ween di isions, a conduci e o ganiza ional a mosphe e, and imp o ing
O ganiza ional Communica ion Pa e ns in he Ti a Se ies P oduc ion P ocess
IJSSHR, Volume 08 Issue 11 No embe 2025 www.ijssh .in Page 9116
pe o mance and p oduc i i y. These s udies show ha by implemen ing good communica ion, o ganiza ions can achie e op imal
and sa is ac o y esul s a e e y s age o p oduc ion. Good communica ion pa e ns enable he apid iden i ica ion and esolu ion
o p oblems. In he con ex o he p oduc ion o he se ies "Ti a," o ganiza ional communica ion pa e ns a e c ucial, gi en ha he
p oduc ion p ocess in ol es nume ous indi iduals and depa men s wi h in e ela ed oles and esponsibili ies. E ec i e
communica ion can di ec ly impac he smoo h unning o p oduc ion, he quali y o ou pu , and he sa is ac ion o all pa ies
in ol ed.
The se ies "Ti a" is an example o a se ies p oduc ion ha equi es in ensi e coo dina ion and communica ion be ween a ious
p oduc ion elemen s. As a wo k in ol ing many pa ies, om sc ip w i e s, di ec o s, p oduce s, ac o s, o he echnical eam,
good communica ion pa e ns a e essen ial o a oid miscommunica ion ha can lead o delays o e o s in p oduc ion. Based on
his, his esea ch is impo an because o ganiza ional communica ion is a i al elemen ha in luences a ious aspec s o an
o ganiza ion, om i s sus ainabili y o i s pe o mance and p oduc i i y. This s udy aims o iden i y communica ion pa e ns in he
p oduc ion p ocess o he "Ti a" se ies. Fu he mo e, his esea ch will p o ide insigh in o how good communica ion pa e ns can
imp o e syne gy be ween di isions, c ea e a conduci e o ganiza ional a mosphe e, and esol e p oblems quickly.
II. RESEARCH METHODS
This s udy employs a desc ip i e quali a i e app oach g ounded in a cons uc i is pa adigm. Wi hin quali a i e inqui y, he
esea che se es as he p ima y ins umen o collec ing, in e p e ing, and gi ing meaning o da a (Lew e al., 2018). The
cons uc i is pa adigm is used o explo e and cons uc an unde s anding o o ganiza ional communica ion pa e ns wi hin he
p oduc ion p ocess o he “Ti a” se ies. Cons uc i ism emphasizes ha eali y is no an objec i e en i y bu a p oduc o human
cogni ion in e ac ing wi h li ed expe iences. Thus, knowledge is con inuously cons uc ed h ough dialogue, in e p e a ion, and
he esea che ’s engagemen wi h in o man s’ pe spec i es (C eswell, 2018). Knowledge and he knowe a e insepa able in his
wo ld iew. The esea ch was conduc ed wi hin he p oduc ion di ision o he “Ti a” se ies, wi h he analysis uni consis ing o
p oduce s, line p oduce s, and p oduc ion o ice suppo s a . These uni s we e selec ed based on hei s a egic oles and
esponsibili ies in coo dina ing c ea i e decisions, managing p oduc ion wo k lows, and main aining communica ion ac oss
depa men s.
The esea ch si e is Jaka a, whe e mos p oduc ion ac i i ies occu , including p e-p oduc ion coo dina ion and on-se
ope a ions. Da a we e collec ed h ough obse a ions, in-dep h in e iews, and documen a ion e iew, ollowing Yin’s guidelines
(Yin, 2018). Fo da a analysis, his s udy u ilizes he amewo k p oposed by Miles, Hube man, and Saldaña (2018), which
includes h ee simul aneous ac i i ies: da a educ ion, da a display, and conclusion d awing/ e i ica ion (Miles e al., 2018). To
enhance analy ical igo , he quali a i e so wa e NVi o was employed as a da a-managemen ool. In e iew ansc ip s and ield
no es we e impo ed in o NVi o o open coding, ollowed by axial coding o connec subca ego ies in o b oade hemes. NVi o
ea u es such as nodes, ma ix coding que ies, and isualiza ion ools (including wo d clouds, hie a chy cha s, and concep ual
models) we e used o map communica ion pa e ns, iden i y ac o ela ionships, and ace he low o in o ma ion h oughou he
p oduc ion p ocess. The use o NVi o suppo s sys ema ic o ganiza ion, audi abili y, and anspa ency, s eng hening he
c edibili y o he esea ch indings.
III. RESEARCH RESULTS AND DISCUSSION
Ti a is a cha ac e om he Bumilangi Cinema ic Uni e se, acqui ed by Disney o an eigh -episode ilm se ies. The Ti a
se ies ells he s o y o a college s uden named Suci, who d eams o becoming a amous s un woman. Howe e , Ti a aces
signi ican obs acles due o ac ophobia. Suci egula ly ains o become a s un woman. One day, Suci success ully sa es nine
child en whose li es a e h ea ened by being used as o e ings in a mys e ious i ual. Howe e , in e u n, Suci's li e is h ea ened
by being apped by an ancien cu se. Ul ima ely, Suci mus li e he days in a ious a emp s o ee he sel , acing nume ous
challenges ha endange he li e. The p oduc ion p ocess o his se ies consis s o se e al s ages in ol ing complex and well-
coo dina ed ac i i ies, p io i izing communica ion pa e ns o con inuously upda e in o ma ion and di ec ions o p ocedu es
h oughou he p oduc ion p ocess. Wi h he igh communica ion pa e ns, he p oduc ion eam can o e come eme ging
challenges, main ain quali y, and achie e he desi ed c ea i e ision. The p oduc ion o he Ti a se ies is a clea example o he
impo ance o e ec i e communica ion pa e ns in c ea ing high-quali y wo k. Acco ding o he in o man , Al in Wijaya,
P oduc ion O ice Suppo .
"The i s s a egy is communica ion. Ha ing a i s mee ing is c ucial o build and es ablish us . In oduce
he wo king me hods and cul u e, and ag ee on he mos app op ia e me hod o wo king oge he . Main ain
cons an communica ion wi h daily upda es and ollow-ups ega ding he p oduc ion p ocess."
The i s s age in his p ocess is he de elopmen phase. Du ing his phase, he sc eenw i e s wo k diligen ly o de elop he
s o y. They c ea e a s o yboa d, ou line, and sc ip , which akes abou a yea . This p ocess in ol es in ensi e discussions,
O ganiza ional Communica ion Pa e ns in he Ti a Se ies P oduc ion P ocess
IJSSHR, Volume 08 Issue 11 No embe 2025 www.ijssh .in Page 9117
b ains o ming ideas, and de ailed sc eenplay w i ing o ensu e a cohesi e and engaging s o yline. Once he sc ip is comple e,
p oduc ion en e s he p e-p oduc ion phase. This phase in ol es a ious p epa a o y ac i i ies, which ake i e mon hs o
comple e. These include:
1) Sc ip b eakdown, a de ailed analysis o he sc ip o de e mine p oduc ion equi emen s, such as loca ions, cos umes, and
p ops.
2) Cas condi ioning, he physical and men al p epa a ion o he ac o s o ensu e hey a e eady o play hei oles.
3) Cho eog aphy wo kshop, whe e ac o s a e ained o he igh scenes o be pe o med.
4) Reading and ehea sal, a sc ip eading and ehea sal wi h he ac o s o ensu e he dialogue and scenes low smoo hly.
5) Recce, a loca ion su ey o ensu e he loca ion is sui able o he p oduc ion needs.
6) Rehea sal, a ehea sal o hone he ac o s' pe o mances and pe ec key scenes. This ehea sal is also used o add ess
po en ial echnical issues ha may a ise du ing ilming
7) Sc ip con e ence, a mee ing be ween he p oduc ion eam and he sc eenw i e s o ensu e all aspec s o he s o y a e
eady o p oduc ion.
8) Technical blockshoo and es cam, which in ol es echnical se up and came a es ing o ensu e each sho goes acco ding
o plan.
9) Tes cam, which in ol es es ing o ensu e he esul ing image quali y mee s he desi ed s anda ds and o de e mine he
bes came a se ings o a ious scenes.
Figu e 1. Ti a Se ies P oduc ion P ocess
A e he p e-p oduc ion phase was comple ed, he Ti a se ies p oduc ion en e ed he ilming phase (Figu e 1), which las ed
o 65 days, wi h p oduc ion days sp ead o e a pe iod o app oxima ely 3 mon hs. This s age is a c ucial phase whe e all scenes
a e eco ded acco ding o a p e iously p epa ed sc ip . Du ing he 65 days o ilming, a ious ac i i ies we e ca ied ou daily o
ensu e ha he shoo ing me he desi ed quali y s anda ds. P oduc ion ook place in a ious indoo and ou doo loca ions
acco ding o he sc ip 's equi emen s. Each loca ion was ca e ully selec ed o suppo he s o y and a mosphe e in ended o be
con eyed. Wi h he comple ion o his ilming phase. A e he p oduc ion o ilming phase was comple ed, he Ti a se ies en e ed
he pos -p oduc ion phase, which las ed 15 mon hs. This phase was c ucial o e ining he ilming esul s and ensu ing he se ies
was eady o b oadcas a he highes quali y. I in ol ed a ious ac i i ies aimed a pe ec ing he inal p oduc . These ac i i ies
included:
1) Edi ing, which in ol es edi ing images and sound o c ea e a cohesi e na a i e.
2) VFX & CGI, which in ol es adding isual e ec s and compu e g aphics o enhance he isual quali y.
3) Music composi ion, which in ol es composing he music ha will se e as he backg ound music o he se ies.
4) Sound mixing, which in ol es a anging and combining sounds o ensu e a balanced and clea sound.
5) Colo g ading, which in ol es adjus ing colo s o c ea e a isual aes he ic ha ma ches he one o he s o y.
This en i e p ocess demons a es he complexi y and s uc u e o p oducing a ilm se ies, om s o y de elopmen o pos -
p oduc ion. Each s age equi es s ong coo dina ion and collabo a ion ac oss mul iple depa men s o ensu e a sa is ying, high-
quali y inal p oduc . The discussion able 1 below, summa izes he en i e Ti a Se ies p oduc ion p ocess in o ou majo s ages:
s o y de elopmen , p e-p oduc ion, p oduc ion ( ilming), and pos -p oduc ion.
1) S o y De elopmen The ini ial s age, las ing app oxima ely one yea , ocused on c ea ing he s o yboa d, ou line, and
sc ip . The dominan communica ion pa e n was ho izon al, occu ing among sc eenw i e s, complemen ed by
eedback loops wi h p oduce s. This pa e n ensu ed he es ablishmen o a sha ed c ea i e ision and he p oduc ion
o a cohesi e and consis en s o yline.
O ganiza ional Communica ion Pa e ns in he Ti a Se ies P oduc ion P ocess
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2) P e-P oduc ion This phase in ol ed mul iple p epa a o y ac i i ies such as sc ip b eakdown, ac o aining (cas
condi ioning, igh cho eog aphy), sc ip eadings, loca ion su eys, sc ip con e ences, echnical blockshoo s, and
es came as. Communica ion pa e ns we e c oss-depa men al, in ol ing w i e s, p oduce s, ac o s, and echnical
eams. F equen mee ings and ou ine coo dina ion buil us while minimizing he isk o miscommunica ion.
3) P oduc ion (Filming). Filming las ed 65 days o e h ee mon hs, aking place ac oss indoo and ou doo se ings in
line wi h he sc ip . Communica ion was eal- ime and mul i-le el, p ima ily be ween he di ec o , ac o s, and c ew.
Daily upda es and adjus men s enabled he eam o espond o challenges e ec i ely, while communica ion
b eakdowns isked delays and ine iciencies.
4) Pos -P oduc ion. This phase, spanning a ound 15 mon hs, ocused on e ining he inal p oduc h ough edi ing, VFX
and CGI, music composi ion, sound mixing, and colo g ading. Communica ion pa e ns we e sequen ial, wi h
specialized eams wo king in succession while main aining upda es wi h he di ec o and p oduce s. E ec i e
communica ion he e was c i ical o a oiding echnical o c ea i e misma ches.
5) O e all P ocess. In o al, he p oduc ion o he Ti a Se ies ex ended o e 2.5 yea s. The communica ion p ocess was a
combina ion o e ical (p oduce –c ew) and ho izon al (in e - eam) in e ac ions. Regula upda es, eedback cycles,
and us -building p ac ices we e essen ial o achie ing he desi ed balance o c ea i e ision, echnical p ecision, and
comme cial success.
Table 1. Ti a Se ies P oduc ion P ocess
S age
Main Ac i i ies
Communica ion Pa e ns
Implica ions
S o y
De elopmen
S o yboa d, ou line, and sc ip
w i ing (±1 yea ). B ains o ming
and in ensi e discussion among
sc eenw i e s.
Ho izon al communica ion among
w i e s; eedback loops wi h
p oduce s.
Ensu es a cohesi e na a i e and
sha ed c ea i e ision om he
s a .
P e-P oduc ion
Sc ip b eakdown, cas
condi ioning, igh cho eog aphy,
eading & ehea sal, ecce
(loca ion su ey), sc ip
con e ence, echnical blockshoo ,
es cam (±5 mon hs).
C oss-depa men communica ion
(w i e s p oduce s ac o s echnical
eam). Regula mee ings o align
expec a ions.
Builds us , an icipa es po en ial
issues, and educes isk o
miscoo dina ion.
P oduc ion
(Filming)
Shoo ing 65 days ac oss 3
mon hs, indoo /ou doo se ings,
execu ing planned scenes.
Real- ime, mul i-le el
communica ion be ween di ec o ,
ac o s, and c ew. Daily upda es
and adjus men s.
Smoo h wo k low unde igh
schedule; communica ion
b eakdown isks delays.
Pos -P oduc ion
Edi ing, VFX & CGI, music
composi ion, sound mixing, colo
g ading (±15 mon hs).
Sequen ial communica ion ac oss
specialized eams (edi o s, VFX,
compose s). Con inuous upda es
o di ec o /p oduce s.
Enhances inal quali y; equi es
pa ience and consis ency;
miscommunica ion isks
echnical/c ea i e misma ch.
O e all P ocess
F om s o y o b oadcas , ±2.5
yea s o coo dina ed wo k.
Combina ion o e ical
(p oduce –c ew) and ho izon al
(in e - eam) communica ion.
Regula upda es, us -building,
and eedback cycles.
E ec i e communica ion is
cen al o quali y ou pu , p oblem-
sol ing, and achie ing he desi ed
c ea i e and comme cial goals.
The analysis o he p oduc ion s ages demons a es ha e ec i e o ganiza ional communica ion was he cen al ac o enabling
he Ti a Se ies o p og ess smoo hly ac oss all phases. By combining e ical leade ship wi h ho izon al collabo a ion, he
p oduc ion eam was able o an icipa e p oblems, sol e challenges quickly, and main ain consis en quali y. The case o he Ti a
Se ies con i ms ha s ong communica ion pa e ns a e no me ely suppo i e bu a he undamen al o achie ing a high-quali y
c ea i e ou come ha aligns wi h bo h a is ic and indus ial objec i es.
CONCLUSIONS
The heading o he Conclusion sec ion mus be numbe ed
The indings o his s udy highligh ha o ganiza ional communica ion pa e ns a e he backbone o he Ti a Se ies p oduc ion
p ocess, shaping how coo dina ion, c ea i i y, and echnical execu ion come oge he o achie e he in ended esul s. F om he
ea lies s age o s o y de elopmen o he inal phase o pos -p oduc ion, communica ion has p o en o be he de e mining ac o
O ganiza ional Communica ion Pa e ns in he Ti a Se ies P oduc ion P ocess
IJSSHR, Volume 08 Issue 11 No embe 2025 www.ijssh .in Page 9119
in main aining wo k low consis ency, minimizing e o s, and ensu ing ha he c ea i e ision can be ealized. Du ing he s o y
de elopmen s age, ho izon al communica ion among w i e s and p oduce s es ablished a ounda ion o us and sha ed
unde s anding, esul ing in a cohe en sc ip . In p e-p oduc ion, c oss-depa men al coo dina ion emphasized he impo ance o
open communica ion o align expec a ions and an icipa e challenges. The p oduc ion o ilming s age elied hea ily on eal- ime,
mul i-le el communica ion be ween di ec o s, ac o s, and echnical c ews, ensu ing ha e e y scene was execu ed on schedule
despi e he complexi y o se ings and imelines.
Meanwhile, he pos -p oduc ion s age demons a ed sequen ial ye con inuous communica ion ac oss specialized eams edi o s,
isual e ec s specialis s, compose s, and sound enginee s whose wo k had o emain synch onized wi h he di ec o ’s ision.
O e all, he Ti a Se ies p oduc ion p ocess demons a es ha e ec i e communica ion pa e ns a e no me ely suppo i e
elemen s, bu a he he cen al mechanism enabling a la ge-scale, collabo a i e p ojec o succeed. By os e ing openness,
consis ency, and c oss-depa men al collabo a ion, communica ion becomes he b idge be ween c ea i i y and echnical p ecision.
This s udy ea i ms ha in complex media p oduc ions, communica ion is no only a manage ial necessi y bu also a c ea i e ool
ha gua an ees bo h he quali y and sus ainabili y o he inal wo k.
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