Citations refer to the original publication, not to a Scieee localized version.
Terblanche, N. S., & Boshoff, C. (2001). Measuring customer satisfaction with the controllable elements of the in-store shopping experience. Cape Town: African Online Scientific Information Systems (AOSIS),Cape Town: African Online Scientific Information Systems (AOSIS). https://doi.org/10.4102/sajbm.v32i4.726
Terblanche, N. S., and C. Boshoff. Measuring customer satisfaction with the controllable elements of the in-store shopping experience. Cape Town: African Online Scientific Information Systems (AOSIS),Cape Town: African Online Scientific Information Systems (AOSIS), 2001. https://doi.org/10.4102/sajbm.v32i4.726.
Terblanche, N. S., and C. Boshoff. Measuring customer satisfaction with the controllable elements of the in-store shopping experience. Cape Town: African Online Scientific Information Systems (AOSIS),Cape Town: African Online Scientific Information Systems (AOSIS), 2001. https://doi.org/10.4102/sajbm.v32i4.726.
Terblanche, N. S. and Boshoff, C. (2001) Measuring customer satisfaction with the controllable elements of the in-store shopping experience. Cape Town: African Online Scientific Information Systems (AOSIS),Cape Town: African Online Scientific Information Systems (AOSIS). Available at: https://doi.org/10.4102/sajbm.v32i4.726.
N. S. Terblanche and C. Boshoff, “Measuring customer satisfaction with the controllable elements of the in-store shopping experience,” Cape Town: African Online Scientific Information Systems (AOSIS),Cape Town: African Online Scientific Information Systems (AOSIS), 2001, doi: 10.4102/sajbm.v32i4.726.
@misc{terblanche2001measuring,
author = {Terblanche, N. S. and Boshoff, C.},
title = {Measuring customer satisfaction with the controllable elements of the in-store shopping experience},
year = {2001},
publisher = {Cape Town: African Online Scientific Information Systems (AOSIS),Cape Town: African Online Scientific Information Systems (AOSIS)},
doi = {10.4102/sajbm.v32i4.726},
url = {https://doi.org/10.4102/sajbm.v32i4.726}
}
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