Citations refer to the original publication, not to a Scieee localized version.
Jovovic, R., Lekic, E., & Jovovic, M. (2016). Monitoring the Quality of Services in Electronic Banking. Warsaw: De Gruyter Open,Warsaw: De Gruyter Open. https://doi.org/10.1515/jcbtp-2016-0022
Jovovic, Radislav, et al. Monitoring the Quality of Services in Electronic Banking. Warsaw: De Gruyter Open,Warsaw: De Gruyter Open, 2016. https://doi.org/10.1515/jcbtp-2016-0022.
Jovovic, Radislav, Elvis Lekic, and Miroslav Jovovic. Monitoring the Quality of Services in Electronic Banking. Warsaw: De Gruyter Open,Warsaw: De Gruyter Open, 2016. https://doi.org/10.1515/jcbtp-2016-0022.
Jovovic, R., Lekic, E. and Jovovic, M. (2016) Monitoring the Quality of Services in Electronic Banking. Warsaw: De Gruyter Open,Warsaw: De Gruyter Open. Available at: https://doi.org/10.1515/jcbtp-2016-0022.
R. Jovovic, E. Lekic, and M. Jovovic, “Monitoring the Quality of Services in Electronic Banking,” Warsaw: De Gruyter Open,Warsaw: De Gruyter Open, 2016, doi: 10.1515/jcbtp-2016-0022.
@misc{jovovic2016monitoring,
author = {Jovovic, Radislav and Lekic, Elvis and Jovovic, Miroslav},
title = {Monitoring the Quality of Services in Electronic Banking},
year = {2016},
publisher = {Warsaw: De Gruyter Open,Warsaw: De Gruyter Open},
doi = {10.1515/jcbtp-2016-0022},
url = {https://doi.org/10.1515/jcbtp-2016-0022}
}
The source metadata has no journal, volume or pages. Add them from the original publication if your citation needs them.