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Optimization model of staffing for aircraft ground handling in the case of personnel substitutability

Abstract

The presented article deals with the mathematical modeling of aircraft ground handling on the service apron to utilize ground personnel more efficiently in the case of existing substitutability of workers. This article proposes a supporting decision -making tool for effective planning of the aircraft ground handling. This tool will be used for a selected type of aircraft and using the minimum number of personnel participating in the aircraft ground handling procedure. The optimization is based on the original mathematical programming model and its solution. Computational experiments verifying the functionality of the proposed model were performed on current data from the Ostrava International Regional Airport in the Czech Republic. The originality of the proposed approach (apart from the original model) comes with introducing the substitutability of workers of individual qualifications and the decomposition of workgroups composed of workers of the same qualification down to the level of individual workers. Above -mentioned decomposition of workgroups enables the flexible and separate transfer of individual workers included in the same groups between activities in the event of downtime of the given group and the existence of an activity that is not covered by the required number of workers. The substitutability of workers and the decomposition of individual groups down to the level of individual workers will make it possible to lower the number of workers or verify that the number of workers is optimal and eliminate potential staff downtime.

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Optimization model of staffing for aircraft ground handling in the case of personnel substitutability

Author: Cíleček, Jakub
Publisher: Growing Science
Year: 2024
DOI: 10.5267/j.jpm.2024.4.002
Source: https://dspace.vsb.cz/bitstreams/6a3bb930-34a8-4880-8ca3-d100e468a318/download
* Co esponding au ho .
E-mail add ess: jaku[email p o ec ed] (J. Cíleček)
© 2024 by he au ho s; licensee G owing Science, Canada.
doi: 10.5267/j.jpm.2024.4.002
Jou nal o P ojec Managemen 9 (2024) 255–268
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Op imiza ion model o s a ing o ai c a g ound handling in he case o pe sonnel subs i u abili y
Jakub Cílečeka*, Dušan Teichmanna and S anisla Szabob
aIns i u e o T anspo , Facul y o Mechanical Enginee ing, VSB – Technical Uni e si y o Os a a, 708 33 Os a a – Po uba, Czech Republic
bSecu i y and De ense Indus y Associa ion o he Slo ak Republic, 911 01 T encin, Slo ak Republic
C H R O N I C L E A B S T R A C T
A icle his o y:
Recei ed: Janua y 25, 2024
Recei ed in e ised o ma :
Ma ch 15, 2024
Accep ed: Ap il 7, 2024
A ailable online:
Ap il 7, 2024
The p esen ed a icle deals wi h he ma hema ical modelling o ai c a g ound handling on he
se ice ap on o u ilize g ound pe sonnel mo e e icien ly in he case o exis ing subs i u abili y
o wo ke s. This a icle p oposes a suppo ing decision-making ool o e ec i e planning o he
ai c a g ound handling. This ool will be used o a selec ed ype o ai c a and using he
minimum numbe o pe sonnel pa icipa ing in he ai c a g ound handling p ocedu e. The
op imiza ion is based on he o iginal ma hema ical p og amming model and i s solu ion.
Compu a ional expe imen s e i ying he unc ionali y o he p oposed model we e pe o med
on cu en da a om he Os a a In e na ional Regional Ai po in he Czech Republic. The
o iginali y o he p oposed app oach (apa om he o iginal model) comes wi h in oducing he
subs i u abili y o wo ke s o indi idual quali ica ions and he decomposi ion o wo kg oups
composed o wo ke s o he same quali ica ion down o he le el o indi idual wo ke s. Abo e-
men ioned decomposi ion o wo kg oups enables he lexible and sepa a e ans e o indi idual
wo ke s included in he same g oups be ween ac i i ies in he e en o down ime o he gi en
g oup and he exis ence o an ac i i y ha is no co e ed by he equi ed numbe o wo ke s.
The subs i u abili y o wo ke s and he decomposi ion o indi idual g oups down o he le el o
indi idual wo ke s will make i possible o lowe he numbe o wo ke s o e i y ha he
numbe o wo ke s is op imal and elimina e po en ial s a down ime.
© 2024 G owing Science L d. All igh s ese ed.
Keywo ds:
Op imiza ion
Ma hema ical modelling
Ai c a
G ound handling
Subs i u abili y
1. In oduc ion
A cha ac e is ic ea u e o ai anspo is speed when co e ing medium and longe dis ances. The e o e, despi e he
empo a y slump caused by he Co id-19 pandemic, ai anspo is expec ed o e u n o p e-pandemic pe o mance in he
u u e. Howe e , he inc ease in ai a ic densi y also b ings wi h i he ac ha impo an ai po s a e o e c owded wi h
ai a ic, o en limi ing hei capaci y. A he same ime, he demands o ai ca ie s o sho en he ai c a g ound handling
imes a e g owing (Van Blokland e al., 2008; Kwasibo ska, 2010; S ako a & M a, 2011).
The whole ange o ac i i ies wi hin ai c a g ound handling is ela i ely physically demanding and, in many coun ies,
also no signi ican ly inancially alued. A ai po s wi h hea y a ic, he e is always he possibili y ha a sho age o
pe sonnel dealing wi h ai c a g ound handling will eme ge. The e o e, i is necessa y o add ess he issue o minimizing
he numbe o employees needed o ensu e ai c a g ound handling (E le e al., 2018; F icke & Schul z, 2008; Al-Bazi e
al., 2016).
The a icle's main goal is o p esen a possible app oach o suppo pe sonnel planning in ai c a g ound handling. The goal
is o de e mine he minimum numbe o wo ke s needed o pe o m ai c a g ound handling. Op imiza ion esul s can be
used in case o c ises, such as inc eased sickness o qua an ine o wo ke s (because o a pandemic) o poin s o sho - e m
256
inc eased in ensi y o he ai c a g ound handling when seasonal wo ke s canno co e his inc eased in ensi y (Schmid ,
2017; Maland i e al., 2019; Shen e al., 2019; Okwi e al., 2017; Weige e al., 2018).
The main con ibu ions o he p esen ed a icle a e h ee. The i s main bene i is he inco po a ion o subs i u abili y o
wo ke s o indi idual quali ica ions in ol ed in ai c a g ound handling. The second main bene i is he decomposi ion o
indi idual g oups o ai c a g ound handling wo ke s down o he le el o indi idual wo ke s, enabling hei mo e lexible
use du ing i . The hi d main con ibu ion is he ex ension o he applicabili y o he me hods o mixed in ege linea
p og amming (mixed in ege linea p og amming) o o he op imiza ion p oblems o ai anspo .
1.1 Analysis o he cu en s a e
The Co id-19 pandemic had a high impac on a ia ion causing a 65% d op in ai a el wo ldwide a i s s a in June 2020
(A ena & Ap ea, 2021). This d op was he esponse o ai a ic o he es ic ions applied a ound he wo ld. The en i e
ai line indus y had o adjus o sh inking p o i s and mass layo s o keep ai lines and se ice companies om going
bank up . The Co id-19 pandemic also esul ed in he modi ica ion o he ai c a g ound handling p ocess a ai po s as
demons a ed Schul z e al. (2020). A new way o assigning sea s o passenge s was in eg a ed in o he p ocess, and he
p ocess o cleaning he ai c a deck was also modi ied wi h new, abo e-s anda d ac i i ies ha educed he isk o passenge
in ec ion. The passenge sea alloca ion p ocess was modi ied by educing he ai c a 's ca ying capaci y by 1/3 and lea ing
e e y middle sea on he ai c a unoccupied o ensu e minimum spacing be ween passenge s. The deck cleaning p ocess
was expanded o include deck disin ec ion, which inc eased he du a ion o his ac i i y and he o e all du a ion o ai c a
g ound handling a he ai po . The au ho s pe o med an analysis o he gi en si ua ion and ound ha he o al ime o
ai c a g ound handling is inc eased by 20% and only by 10% when mo e wo ke s a e used.
The p ocess o checking in an ai c a a he ai po , which also includes ai c a g ound handling, is a ime-consuming,
complex p ocess du ing which he ai c a and passenge s a e p o ided wi h he equi ed se ices as demons a ed by Kazda
and Ca es (2010) and Ash o d e al. (2015). The o al du a ion o he ai c a g ound handling depends on se e al ac o s,
including:
1. ype o ai c a handled (na ow-body, wide-body) and i s ope a ional and echnical cha ac e is ics;
2. he ange o se ices equi ed by he ai ca ie du ing ai c a g ound handling ( he weigh o he ca e ing depends on
he ange o on-boa d se ices o he ai ca ie and he leng h o he ligh , he possibili y o a equi emen o clean he
ai c a );
3. e uelling equi emen (mass and olume o uel);
4. he numbe o passenge s disemba king/boa ding om/ o he gi en ai c a ;
5. me hod o he boa ding and exi o passenge s (use o boa ding b idges, anspo a ion o passenge s om he e minal
o he s and-by bus);
6. amoun o checked baggage, goods, and mail;
7. he possibili y o a equi emen o e ill d inking wa e and emp y he onboa d sep ic ank;
8. echnical equipmen o he ai po wi h handling equipmen (quan i y and pe o mance pa ame e s o handling
equipmen );
9. me hod o placing checked baggage on he plane ( ee checked baggage, placemen o checked baggage in con aine s);
10. numbe o g ound handling wo ke s;
11. he possibili y o subs i u abili y o wo ke s o indi idual quali ica ions pa icipa ing in ai c a g ound handling;
12. con igu a ion o s ands a he ai po and ansi imes o handling equipmen be ween s ands;
13. me eo ological condi ions (applica ion o an i-icing sp ays o he ai c a in win e );
14. he possibili y o ex ao dina y ope a ional ci cums ances (e.g., Bulky Load, Leg o Loading Equipmen , De ueling,
La e Documen a ion, e c.) (Vidosa lje ic & Tosic, 2010; And ea a e al., 2014; Wu & Ca es, 2004a; Wu & Ca es,
2004b).
The complexi y and o e all ime-consuming na u e o he en i e ai c a g ound handling gene a e he equi emen o he
maximum elimina ion o ime ese es occu ing du ing i . Remo ing ese es can educe o e all handling ime and a
subsequen inc ease in ai po handling capaci y du ing peak imes, as he check-in p ocess can be a bo leneck o ai po
capaci y du ing peak imes (Me edi h & Man el, 2003; Basse e al., 2000).
J. Cíleček e al. / Jou nal o P ojec Managemen 9 (2024)
257
Se e al app oaches ha e been p oposed in he pas o sol e he p oblem o elimina ing ime ese es in ai c a g ound
handling. In many cases, manage ial decision-making me hods a e he key o he en i e a ionaliza ion p ocess. Mos o en,
CPM (C i ical Pa h Me hod) is used o iden i y he ime ese es o he sub-ac i i ies ha make up he p ojec . E en ai c a
g ound handling can be conside ed a comple e p ojec (Wilson, 2003; K oese e al., 2011; Popo a-Zeugmann, 2013;
Mamdouh e al., 2020).
CPM is a p ima y de e minis ic p ojec managemen me hod. When using i , ai c a g ound handling can be ep esen ed
by an edge- a ed acyclic dig aph, in which nodes ep esen he beginnings and ends o indi idual ac i i ies, edges ep esen
he ac i i ies hemsel es, and edge e alua ions ep esen he du a ions o unique ac i i ies. One o he goals o CPM is o
iden i y he so-called c i ical pa h, which in he e minology o g aph heo y, co esponds o he maximal pa h in he dig aph.
I is he mos ex ended sequence o ela ed ac i i ies s a ing a he node ep esen ing he beginning o he p ojec and ending
a he node ep esen ing he end o he p ojec . The c i ical pa h leng h ep esen s he sho es possible ime o he p ojec
o be sol ed. Fo he ac i i ies o ming he c i ical pa h (c i ical ac i i ies), hei a bi a y ex ension esul s in an ex ension
o he o al p ojec implemen a ion ime (when o he o ganiza ional measu es a e no implemen ed). CPM also allows he
calcula ion o he ime ese ed o each ac i i y. C i ical ac i i ies a e all ac i i ies wi h ze o o al ime ese e, and o he
ac i i ies a e no c i ical. De ailed in o ma ion abou CPM can be ound in se e al sou ces, (e.g., Wins on, 2003; Maylo ,
2010; Lockye & Go don, 1991; Field & Kelle , 1998). The second mos equen ly used ool is simula ion me hods, o
app oaches e e ed o as CDM (Collabo a i e Decision Making) (Kie zkowski & Kisiel, 2017; Kabongo e al., 2016;
End izalo a e al., 2016).
The i s wo k ha should be no ed in connec ion wi h he use o CPM o he p ocess o planning ai c a g ound handling
is he a icle (Van Blokland e al., 2008). In i , he au ho s desc ibe he p ocesses a Ams e dam-Schiphol ai po and moni o
he possibili ies o educing he u na ound o na ow-body and wide-body ai c a , speci ically he B737 and B747. The
con ibu ion o hei a icle lies in he p oposal o di ide he en i e p ocess o ai c a u na ound a he ai po ap on in o
wo sub-p ocesses – p ocesses ca ied ou in he space "abo e he wing" and he space "unde he wing". The p ocesses
ca ied ou in he space "abo e he wing" include he opening and closing o he boa ding s ai s, boa ding, and boa ding o
passenge s, eplenishmen o ca e ing, cleaning o he cabin, and ac i i ies ca ied ou by he ligh s a (inspec ion o he
ai c a deck). P ocesses pe o med "unde he wing" include a aching GPUs, secu ing unde ca iage wheel chocks,
unloading and loading baggage, goods, and mail, e illing po able wa e , d aining sep ic anks, e ueling, se ing ou a bu e
zone, and pushback. The whole p ocess is de ined by he ime o secu ing he ai c a 's wheels wi h s ops (Block on Time)
and he ime o emo ing he s ops om he ai c a 's wheels (Block o Time). Based on da a om he ca ie KLM, he
au ho s analyzed he u na ound p ocesses o wo ypes o ai c a using CPM o de e mine which ac i i ies can be educed
in du a ion o sho en he en i e ai c a u na ound p ocess. The au ho s also analyzed he si ua ion a A landa Ai po in
Sweden, whe e hey in es iga ed he ime-consuming p ocess o ai c a u na ound and ied o ind ac i i ies sui able o
educing he o al u na ound ime. A e implemen a ion, he changes p oposed by he au ho s educed he u na ound ime
o he B737 by 42% and o he B747 by 38%.
When e alua ing he e ec i eness o he ai c a handling p ocess as demons a ed by Kwasibo ska (2010), he au ho uses
Gan cha s and wo ks wi h s ochas ic ope a ing condi ions. The en y o ai c a in o he handling sys em is modeled by a
Poisson p obabili y dis ibu ion. To sol e and e alua e he e iciency o he handling p ocess, i uses a me hod based on he
heo y o mass se ice (Queueing Theo y). The connec ion wi h he sol ed p oblem lies in a di e en way o modeling he
low o incoming ai c a in o he p ocess o ai c a g ound handling du ing hei check-in. The esul s o he esea ch can
be ollowed up in he u u e in connec ion wi h he issue o pa allel handling.
Maland i e al. (2019) ha e ecen ly shown he deal wi h he e iciency o he p ocesses associa ed wi h ai c a check-in a
he ai po in cases whe e he e iciency o he p ocess can be impai ed by ac i i ies ha a e beyond he con ol o he
ca ie s. An example o such dis up ion o p ocesses can be a s ike o pa o he g ound s a . I he numbe o wo ke s
dec eases, he ime equi ed o check in he ai c a will inc ease, which can lead o delays in he ac i i ies o he ai c a
check-in p ocess and he e o e he depa u e. The solu ion o he p oblem consis s in de ining he minimum numbe o
employees a which no delays occu . The solu ion was c ea ed using AnyLogic so wa e. The au ho s conduc ed hei
esea ch on he condi ions o he Lisbon Humbe o Delgado ai po . He e he e is a di ec link o he esea ch p esen ed in
he a icle because i is p ecisely in cases o s ikes by pa o he g ound s a ha he e is a need o ensu e ai c a g ound
handling wi h a minimum numbe o employees.
Okwi e al. (2017) ha e shown he analysis o he check-in p ocess using he Collabo a i e Decision Making (CDM)
me hod. The da a used o he calcula ion con ains 65,000 obse a ions om 2014 a Mad id Ai po . The au ho s moni o ed
he in luence o he so-called c i ical indica o s on he o al delay ime o he check-in p ocess. To con ol he smoo hness
o he p ocess o ai c a g ound handling, he au ho s p oposed an indica o called "S a Values", he p edic ion o which
can de e mine he minimum condi ions o delay and he o al handling ime. The a icle con i ms he sui abili y o using he
CDM me hod o in luencing he smoo hness o ai a ic om hei esea ch, he issue o c i ical indica o s wi h an e ec
on he o al ime o ai c a g ound handling was aken o e o ou a icle. C i ical indica o s a e ep esen ed by ac i i ies
on he c i ical pa h.
258
App oaches published in he pas o inc easing he e iciency o he p ocess o ai c a g ound handling use he en i e
spec um o ma hema ical and in o ma ics disciplines. Mos o en, modeling is based on ne wo k analysis and ma hema ical
p og amming me hods, which combine he ma hema ical app oach in he p esen ed a icle. In he p e ious app oaches, he
possible subs i u abili y o wo ke s wi h selec ed quali ica ions in ol ed in ai c a g ound handling was nowhe e
conside ed, which he p esen ed a icle admi s. The subs i u abili y o wo ke s wi h speci ied quali ica ions pa icipa ing in
ai c a g ound handling is cha ac e is ic, especially o smalle ai po s o egional impo ance (Taba es e al., 2021;
Schul z, 2018 and Shen e al. 2019).
2. Ma e ials and Me hods
The ma hema ical model, as demons a ed by Teichmann & Do da (2016), was used o c ea e a ma hema ical model o
planning pe sonnel secu i y o se ice p ocesses aking place du ing ai c a g ound handling wi h he possibili y o mu ual
subs i u abili y o g ound pe sonnel. The unc ionali y o he model was e i ied in Teichmann & Do da (2016) only on a
simple model example wi hou connec ion o a eal p ocess. Fo he needs o he sol ed op imiza ion p oblem, i was
necessa y o modi y he ma hema ical model in a o m ha mee s he pa ame e s de e mined by he ope a ion a he sol ed
ai po .
C ea ing a ma hema ical model o he sol ed ask is p eceded by c ea ing a ne wo k g aph o he p ojec and ob aining he
basic ime cha ac e is ics o indi idual ac i i ies using CPM.
In he ollowing pa ag aph, he p oblem o mula ion o he sol ed ask will be p esen ed, consis ing o a lis o inpu da a,
expec ed decisions ( equi ed esul s), and an op imiza ion c i e ion, acco ding o he alue o which he e ec i eness o he
p oposed solu ion is assessed.
The ollowing a e aken om he ma hema ical model:
𝑁 ⋯ se o ac i i ies ha make up he p ocess o ai c a g ound handling;
𝑃 ⋯ se o quali ica ion needed o implemen he ai c a g ound handling;
𝑃 ⋯ se o quali ica ions ha can pe o m he ac i i y 𝑖∈𝑁;
𝐿 ⋯ se o wo ke s' quali ica ions 𝑝∈𝑃;
𝑡

⋯ ea lies possible s a o ac i i y 𝑖∈𝑁;
𝑡

⋯ he la es pe missible s a o he ac i i y 𝑖∈𝑁;
i … du a ion o ac i i y 𝑖∈𝑁 .
The o mula ion o he p oblem shown in (Teichmann & Do da, 2016) is supplemen ed wi h he ollowing inpu da a ypes:
𝐶 ⋯ he numbe o employees o be assigned o pe o m he ac i i y 𝑖∈𝑁;
𝑐 ⋯ numbe o wo ke s' quali ica ions 𝑝∈𝑃;
𝑎 ⋯ elemen o he ma ix ep esen ing he a ilia ion o he quali ica ion
wo ke 𝑝∈𝑃 o pe o m he ac i i y 𝑖∈𝑁 – when he wo ke
quali ica ion is 𝑝∈𝑃 is au ho ized o pe o m he ac i i y 𝑖∈𝑁,
hen 𝑎 =1, o he wise 𝑎 =0;
𝑏 ⋯ ma ix elemen allowing wo ke ans e s be ween ac i i ies –
when he wo ke is ans e ed o an ac i i y
𝑗
∈𝑁
a e ask 𝑖∈𝑁∪󰇝0󰇞, hen 𝑏 =1, o he wise 𝑏 =0.
The ask is o decide on he assignmen o wo ke s o indi idual quali ica ions o indi idual ac i i ies so ha he o al
numbe o wo ke s deployed o implemen ai c a g ound handling is minimal.
2.1 Sol ing he op imiza ion p oblem
Two g oups o a iables will be in oduced in o he model o sol e he p oblem. The i s g oup o a iables will consis o
bi alen a iables 𝑥 ep esen ing he ans e o wo ke 𝑙 ∈ 𝐿 quali ica ion 𝑝 ∈ 𝑃 om ac i i y 𝑖 ∈ 𝑁 ∪󰇝0󰇞 o
ac i i y 𝑗 ∈ 𝑁. T ans e s o wo ke s be ween ac i i ies a e only pe mi ed i a wo ke wi h he same quali ica ions can
pe o m bo h ac i i ies. I 𝑥 =1 a e he op imiza ion calcula ion is comple ed, hen he ans e o he gi en wo ke
J. Cíleček e al. / Jou nal o P ojec Managemen 9 (2024)
259
be ween ac i i ies will occu . I , a e he op imiza ion calcula ion, i is ue ha 𝑥 =0, hen he ans e o he gi en
wo ke be ween ac i i ies will no occu . The second g oup o a iables will consis o non-nega i e a iables 𝑧 ep esen ing
a possible ime shi o he s a o ac i i y 𝑖 ∈ 𝑁.
Fu he mo e, he a iables 𝑥 a e included in he model. I a e comple ion o he op imiza ion calcula ion, 𝑥 =1,
hen his means ha a wo ke 𝑙 ∈ 𝐿 wi h quali ica ion 𝑝 ∈ 𝑃, who has no ye pe o med any ac i i y in ai c a g ound
handling, will be deployed o pe o m ac i i y 𝑗 ∈ 𝑁.
I , a e he op imiza ion calcula ion, i is ue ha 𝑥 =0, hen he ans e o he gi en wo ke will no occu .
The ma hema ical model o he sol ed p oblem has he o m:
𝑚𝑖𝑛
𝑓
󰇛𝑥 𝑧󰇜=𝑥
∈
∈∈
(1)
Unde condi ions:

𝑎𝑥 =𝐶
∈
∈
∈∪󰇝󰇞
o
𝑗
∈𝑁 (2)
𝑥 ≤𝑐

∈
∈
o 𝑝∈𝑃 (3)
𝑥 ≤𝑎
 o 𝑖∈𝑁∪󰇝0󰇞;
𝑗
∈𝑁; 𝑝∈𝑃; 𝑙∈𝐿
 (4)
𝑥 ≤𝑏
 o 𝑖∈𝑁∪󰇝0󰇞;
𝑗
∈𝑁; 𝑝∈𝑃; 𝑙∈𝐿
 (5)
𝑥

∈ ≤1 o 𝑖∈𝑁; 𝑝∈𝑃;𝑙∈𝐿
 (6)
𝑥
∈∪
󰇝

󰇞
=𝑥
∈∪
󰇝

󰇞
o
𝑗
∈𝑁; 𝑝∈𝑃;𝑙∈𝐿
 (7)
𝑡

+ 𝑧+𝑡≤𝑡


+𝑧+𝑀∙1−𝑥  o 𝑖∈𝑁;
𝑗
∈𝑁; 𝑝∈𝑃;𝑙∈𝐿
 (8)
𝑧≤𝑡


−𝑡

o 𝑖∈𝑁 (9)
𝑥 ∈󰇝0 1󰇞 o 𝑖∈𝑁∪󰇝0󰇞;
𝑗
∈𝑁; 𝑝∈𝑃;𝑙∈𝐿
 (10)
𝑧∈𝑅

 o 𝑖∈𝑁 (11)
Func ion (1) ep esen s he o al numbe o wo ke s deployed o pe o m ai c a g ound handling. The se o cons ain
condi ions (2) ensu es ha each ac i i y 𝑗 ∈ 𝑁 is assigned he equi ed numbe o wo ke s. The g oup o limi ing condi ions
(3) ensu es ha no mo e wo ke s han a e a ailable a e used in each quali ica ion g oup 𝑝 ∈ 𝑃 wi hin he ask solu ion.
The g oup o limi ing condi ions (4) ensu es ha i a wo ke wi h he quali ica ion 𝑝 ∈ 𝑃 canno pe o m ac i i y 𝑗 ∈ 𝑁,
hen he wo ke o he gi en p o ession will no be employed o pe o m he gi en ac i i y. A g oup o limi ing condi ions
(5) o obse ing a logical sequence o ac i i ies acco ding o he cons uc ed ne wo k g aph wi h a c i ical pa h iden i ied
by he CPM. The g oup o limi ing condi ions acco ding o ela ion (6) ensu es ha e e y wo ke 𝑙 ∈ 𝐿 who can pe o m
ac i i ies 𝑖 ∈ 𝑁 and 𝑗 ∈ 𝑁 will swi ch o a mos one ac i i y 𝑗 ∈ 𝑁 a e comple ing ac i i y 𝑖 ∈ 𝑁. The g oup o
limi ing condi ions acco ding o ela ion (7) will ensu e he con inui y o he wo ke 𝑙 ∈ 𝐿 quali ica ion 𝑝 ∈ 𝑃 ∩𝑃
.
I means ha when a wo ke 𝑙 ∈ 𝐿 o quali ica ion 𝑝 ∈ 𝑃 ∩𝑃
 is assigned o ac i i y 𝑗 ∈ 𝑁, he mus also be emo ed
om his ac i i y a e i s comple ion. A g oup o es ic i e condi ions acco ding o ela ion (8) will p e en empo ally
inadmissible ime shi s o wo ke s. I means ha i a wo ke 𝑙 ∈ 𝐿 o quali ica ion 𝑝 ∈ 𝑃 ∩𝑃
 assigned o ac i i y 𝑖 ∈
𝑁 does no each he s a ime o ac i i y 𝑗 ∈ 𝑁, hen his ans e be ween ac i i ies 𝑖 ∈ 𝑁 and 𝑗 ∈ 𝑁 will no occu ( he
symbol 𝑀 ep esen s a p ohibi i e cons an ). The g oup o limi ing condi ions acco ding o ela ion (9) ensu es ha he ime
shi o he ac i i y 𝑖 ∈ 𝑁 can ake place only in he in e al bounded by he ea lies possible ime o he ac i i y and he
la es pe missible s a o he ac i i y. The g oups o limi ing condi ions (10) and (11) de ine he de ini ion domains o he
a iables used in he model.
Since he objec i e unc ion only minimizes he numbe o wo ke s deployed, he e is a possibili y ha an undesi able
de ia ion om he echnical p ocedu es used in p ac ice occu s. This undesi able de ia ion consis s in he ac ha a wo ke
wi h a quali ica ion ha is designa ed o he pe o mance o his ac i i y as second o hi d in o de will be deployed o
pe o m a ce ain ac i i y, while a wo ke wi h a quali ica ion ha is in ended o pe o m he gi en ac i i y is i s in o de
is ee. To p e en his undesi able echnological de ia ion (e en i i was caused by he educ ion o he o al numbe o
wo ke s deployed o ai c a g ound handling, i is ad isable o pe o m one mo e phase o he op imiza ion calcula ion

260
consis ing in sol ing a model con aining a sys em o limi ing condi ions (2) – (11) supplemen ed by a pu pose unc ion
(12),
min
𝑓
󰇛𝑥 𝑧󰇜=𝑟𝑥
∈
∈∈
(12)
in which he cons an s 𝑟 a e he elemen s o he penal y ma ix. The penal y ma ix is c ea ed based on he ollowing
conside a ions. Since he objec i e unc ion (12) is o he minimiza ion ype, he elemen 𝑟 ep esen ing he deploymen
o he quali ica ion 𝑝 ∈ 𝑃 in ended o pe o m he ac i i y 𝑗 ∈ 𝑁 as he i s in he sequence will be assigned he lowes
penal y alue – e.g. 1, he elemen 𝑟 ep esen ing he deploymen o he quali ica ion 𝑝 ∈ 𝑃 de e mined o he
pe o mance o ac i i y 𝑗 ∈ 𝑁 as he second in o de , will be assigned a highe penal y alue - e.g. 100, and he elemen
𝑟 ep esen ing he quali ica ion 𝑝 ∈ 𝑃 in ended o pe o m ac i i y 𝑗 ∈ 𝑁 as he hi d in o de will be assigned he highes
penal y alue - e.g. 1000.
Howe e , in he second phase o he op imiza ion calcula ion, he esul o he i s phase o he op imiza ion calcula ion
mus be espec ed, ha is, a g ea e numbe o wo ke s han was calcula ed in he p e ious phase mus no be used o he
ai c a g ound handling. Le his minimum numbe be deno ed by 𝑄. The condi ion ensu ing he ul illmen o he s a ed
equi emen will ha e he o m Eq. (13). This condi ion will ensu e ha he numbe o employees calcula ed in he 1s phase
o he op imiza ion calcula ion will no be exceeded du ing he implemen a ion o ai c a g ound handling.
𝑥
∈
∈∈ ≤𝑄 (13)
3. Compu a ional expe imen s wi h p oposed model
Compu a ional expe imen s wi h he designed ool will be conduc ed in he egional Leoš Janáček In e na ional Ai po in
Os a a in he Czech Republic. A Leoš Janáček Ai po in Os a a, ai c a g ound handling is pe o med by only one
handling company, which he ai po ope a es. I is a legal monopoly ha complies wi h Council Di ec i e 96/67/EC o 15
Oc obe 1996. Se en g oups o wo ke s wi h di e en numbe s o de ined quali ica ions wo k a he abo e-men ioned
ai po . Fou g oups a e made up o ai po s a , and he o he h ee a e hi ed ex e nally o ca y ou speci ic ac i i ies such
as e uelling o cleaning he ai c a deck. The di ision o g oups in o indi idual wo ke s is in oduced o p ocess modelling
o be able o ans e wo ke s be ween ep esen a i e ac i i ies indi idually. Con e ing he en i e g oup wi h mo e
employees may no bene i pe sonnel, economy, and capaci y.
Compu a ional expe imen s wi h he model (1) – (13) we e conduc ed in he condi ions o ai c a u na ound o cha e
ligh s ope a ed by he Boeing 737 ai c a . In he case o he ai c a g ound handling, he p esence o ansi passenge s on
boa d was no conside ed. As he calcula ion ela es o ai c a g ound handling, i does no ma e whe he he ligh was
pe o med inside o ou side he Schengen a ea. The da a used o he compu a ional expe imen was ob ained om a eal
p ocess o ai c a g ound handling a he ai po . This cou se o ai c a g ound handling is ypical o he ai po and
co esponds o mos ligh s in he summe season. In his way, app oxima ely 250-300 ai c a a e handled a he ai po
du ing he 3-mon h summe season. I was abou he ai c a g ound handling o ligh s ca ying passenge s. A handling
agen manages he ai c a g ound handling a he abo e-men ioned ai po . Two mobile s ai s a e used a Os a a ai po
o boa ding and disemba king passenge s on Boeing 737 ai c a , and wo bel con eyo s a e used o unloading and
loading luggage. Only checked baggage was loaded in he ca go a ea o he ai c a . Loading o checked baggage and mail-
in con aine s was no conside ed. Baggage is loaded bo h in he on and in he ea ca go a ea o he uselage. Re uelling
o he ai c a akes place om he ehicle when he e a e no passenge s on boa d he ai c a ( he e is, he e o e, no need
o he assis ance o ai po i e igh e s in he ai po a ea du ing ai c a g ound handling. Consequen ly, he app oach and
emo al o i e engines a e also no pa o ai c a g ound handling).
Fig. 1. Hie a chy o wo ke s in ai c a g ound handling a Os a a ai po
J. Cíleček e al. / Jou nal o P ojec Managemen 9 (2024)
261
The ollowing echnological speci ica ions a e de ined o ai c a g ound handling in he condi ions o he abo e-men ioned
ai po . A Os a a Ai po , depa ing and boa ding passenge s c oss he ou e om he plane o he ga e and back on oo .
Boa ding o passenge s begins a e he ai c a is e uelled, and ai c a a e no pushed ou o he s and using pushback.
Fig. 1 shows indi idual g oups o wo ke s in ol ed in ai c a g ound handling a he ai po . Thei hie a chy is also shown.
I also implies he subs i u abili y o indi idual quali ica ions. The solid lines in Figu e 1 show he ela ionship be ween
di ec supe io /subo dina e wo ke s. As al eady men ioned, he highes - anking wo ke in ai c a check-in is he handling
agen . Dashed lines indica e indi ec ela ionships. Indi ec managemen ela ionships mean he indi ec subo dina ion o
wo ke s p o iding he gi en ac i i y (wo ke s o ex e nal companies). The lis o ac i i ies and he au ho iza ion o wo ke s
wi h indi idual quali ica ions o pe o m hem a e shown in Table 1. Table 1 also shows he o de in which ano he can
ep esen a gi en wo k g oup. Fo example, he ac i i y o app oaching bel con eyo s is p ima ily pe o med by wo ke s
o quali ica ion 4 (ai c a loading wo ke s). Seconda ily i can be ca ied ou by wo ke s o quali ica ion 3 (specialis ) and
e ia y by a wo ke wi h quali ica ion 2 (ma shalling wo ke ). The las ow o Table 1 shows he numbe o wo ke s o
indi idual quali ica ions pa icipa ing in ai c a g ound handling in he cu en s a e.
The highes - anking wo ke in ai c a check-in, as al eady men ioned, is he handling agen . Indi ec ela ionships a e
indica ed by dashed lines. Indi ec managemen ela ionships mean he indi ec subo dina ion o wo ke s p o iding he
gi en ac i i y ( hese a e wo ke s o ex e nal companies). The lis o ac i i ies and he au ho iza ion o wo ke s o indi idual
quali ica ions o pe o m hem a e shown in Table 1.
Table 1
Tasks and numbe o wo ke s needed
Task/Quali ica ion
Handling agen
Ma shaling wo ke
Specialis
AC loading wo ke
Cleaning wo ke
Ca e ing wo ke
AC e ueling wo ke
1 Guide he ai c a o he s and 1
2 The wedge o he ai c a 1
3 Se ing up and connec ing a GPU 2 1
4 C ea ion o a sa e zone 1 2 3
5 Visual inspec ion o he ai c a 1
6 Apposi ion o s ai s 3 2 1
7 Opening ca go spaces 3 2 1
8 Deli e y o a bel con eyo and a ac o wi h olleys o checked baggage 3 2 1
9 Unloading baggage 1
10 Exi o passenge s 1
11 Re uelling 1
12 Loading ca e ing 1
13 Loading d inking wa e 2 1
14 Emp ying la a o y sys em 2 1
15 Cleaning he in e io o he ai c a 1
16 Baggage loading 1
17 Pa king o a bel con eyo and a special baggage ehicle 3 2 1
18 Closing ca go spaces 3 2 1
19 Boa ding o passenge s 1
20 P epa a ion o depa u e documen a ion 1
21 Pa king o s ai s 3 2 1
22 Disconnec ion and pa king o he GPU 2 1
23 Closu e o sa e zone 1 2 3
24 Visual inspec ion o he ai c a 1
25 Clea ance o he ai c a 1
26 Ma shalling 1
Numbe o employees 1 1 1 6 5 1 1
To implemen he compu ing expe imen , i was necessa y o c ea e an o e iew o he ac i i ies aking place du ing ai c a
g ound handling and o assign g oups o wo ke s who can pe o m hem, including hei subs i u abili y, o indi idual
ac i i ies. This is done in Table 1. The i s column ep esen s he numbe o ai c a g ound handling ac i i ies o he B737
ai c a a he ai po . The second column con ains he name o he ai c a g ound handling ac i i y o he B737 ai c a a
he ai po . Columns ma ked 1 – 7 co espond o he indi idual wo kg oups in ol ed in handling. The las ow o Table 1
shows he numbe o wo ke s wi h he gi en quali ica ion who cu en ly p o ide ai c a g ound handling a he ai po .
Numbe s 1 - 3 in he ows o he able co esponding o indi idual ac i i ies ep esen p io i ies in assigning indi idual
g oups o indi idual ac i i ies. The able ield co esponds o ow 8 and he column labelled 2 shows he numbe 3. This
means ha i is ecommended ha wo ke g oup 2 ( he ma shalling wo ke ) pa icipa e only hi d o ensu e ac i i y 8. The
able ield co esponding o ow 8 and he column ma ked as 3 shows he numbe 2. This means ha i is ecommended ha
262
he g oup o wo ke s 3 (specialis s) pa icipa e second o ensu e ac i i y 8. The able ield co esponding o ow 8 and he
column ma ked 4 shows he numbe 2. This means, ha i is ecommended ha wo ke g oup 4 (ai c a loading wo ke )
pa icipa es i s o ensu e ac i i y 8. When an ai c a loading wo ke is no a ailable, a specialis can eplace him in ac i i y
8. When an ai c a loading o ice o specialis is no a ailable, a ma shalling o ice may ill in o hem.
Names o he quali ica ions lis ed in Table 1: 1 - handling agen , 2 - ma shalling wo ke , 3 - specialis , 4 - ai c a loading
wo ke , 5 - ai c a cleaning wo ke , 6 - ca e ing wo ke , 7 - ai c a e uelling wo ke .
To ind a solu ion o he abo emen ioned p oblem, i was necessa y o c ea e a ne wo k g aph. The ne wo k diag am o he
ai c a g ound handling o a B 737 ai c a se ing a cha e ligh handled a he abo e-men ioned ai po was made in
compliance wi h all he abo e en y condi ions and is shown in Figu e 2. Ve ices a e numbe ed acco ding o he p inciples
o he c i ical pa h me hod. The es ablished numbe ing is help ul o he needs o he sol ed ask. Ma king he edges is key.
Edge e alua ion is composed o wo pa s. The numbe be o e he pa en hesis ep esen s he ac i i y numbe . This numbe
co esponds o he numbe in he i s column o Table 1. The numbe in pa en heses ep esen s he du a ion o he ac i i y.
Fig. 2. CPM o ai c a g ound handling
J. Cíleček e al. / Jou nal o P ojec Managemen 9 (2024)
263
A de ailed calcula ion o he indi idual alues shown in Fig. 2 is e iden om Table 2. Table 2 shows a lis o all ac i i ies
planned o ai c a g ound handling in he abo e-men ioned ai po condi ions. Each edge in he g aph ( ep esen ing an
ac i i y du ing ai c a g ound handling) in e sec s wi h wo e ices 𝑣 and 𝑣, whe e he e ex 𝑣 ep esen s he s a o
he ac i i y and he e ex 𝑣 ep esen s he end o he ac i i y. The ac i i ies lis ed in he able a e a anged in a logical
sequence.
Table 2 also con ains he ime equi emen o indi idual ac i i ies (du a ion 𝑡) and he calcula ed ea lies possible s a
imes o indi idual ac i i ies (𝑡), he la es pe missible s a imes o ac i i ies (𝑡

), and calcula ed ese e ime alues o
indi idual ac i i ies.
Table 2
Inpu in o ma ion o c ea ing a ne wo k g aph
Task
𝒌 𝒊 𝒋 𝒕𝒌
(min) 𝒕𝒌

(min) 𝒕𝒌

(min) CR VR ZR NR
1 0 1 2 0 0 0 0 0 0
2 1 2 1 2 2 0 0 0 0
3 2 3 2 3 3 0 0 0 0
4 3 4 3 5 5 7 0 0 0
5 4 5 3 8 15 7 0 0 0
6 3 6 3 5 5 0 0 0 0
7 3 7 3 5 5 18 0 18 0
8 7 8 3 8 26 18 0 0 0
9 8 9 8 11 29 18 0 0 0
10 6 10 10 8 8 0 0 0 0
11 10 11 15 18 18 0 0 0 0
12 10 12 10 18 18 5 0 5 0
13 10 13 3 18 18 9 0 9 0
14 13 14 3 21 30 9 0 0 0
15 10 15 15 18 18 0 0 0 0
16 9 16 8 19 37 18 0 0 0
17 16 17 3 27 45 18 0 0 0
18 17 18 3 30 48 18 0 0 0
19 11 19 10 33 33 0 0 0 0
20 19 20 3 43 43 0 0 0 0
21 20 21 2 46 46 0 0 0 0
22 21 22 3 48 48 0 0 0 0
23 22 23 3 51 51 0 0 0 0
24 23 24 5 54 54 0 0 0 0
25 24 25 1 59 59 0 0 0 0
26 25 26 3 60 60 0 0 0 0
As seen in Fig. 2 and he calcula ions shown in Table 2, he c i ical pa h has a leng h o 63 minu es. The alues in he column
labeled CR ep esen he o al ese es o indi idual ac i i ies. The alues in he column labelled VR ep esen indi idual
ac i i ies' ee ese es. The alues in he column labelled ZR ep esen he dependen ese es o indi idual ac i i ies, and
he alues in he column labeled NR ep esen s he independen ese es o indi idual ac i i ies.
CR - ep esen s he o al ese es o indi idual ac i i ies. VR – he maximum ime by which i s ea lies possible s a can
be delayed so ha he ea lies possible s a s o ac i i ies immedia ely ollowing his ac i i y a e no a ec ed. ZR – he
maximum ime by which i s la es pe missible s a can be delayed so ha he la es pe missible s a s o ac i i ies di ec ly
connec ed o his ac i i y a e no a ec ed.
NR – he maximum ime by which he la es pe missible s a o he ac i i y can be delayed so ha he ea lies possible
s a o ac i i ies di ec ly connec ed o his ac i i y is no a ec ed.
In he nex s ep, i is necessa y o c ea e ma ices A, B, and R. Table 3 con ains he basis o he c ea ion o ma ix A. Table
3 has bi alen alues o combina ions o indi idual ac i i ies and quali ica ions o ai po pe sonnel. I a wo ke o
quali ica ion p
∈
P can pe o m ac i i y j
∈
N, hen he alue one is gi en a he in e sec ion o he ow and he column.
O he wise, he alue 0 is gi en a he in e sec ion o he ow and he column. The exis ence o subs i u abili y o wo ke s is
ma ked in colou . P ima ily, he ac i i ies a e ca ied ou by he wo king g oup wi h a ed ield colou , seconda ily wi h a
yellow ield colou , and e ia y wi h a g een ield colou . Fo example, i an ai c a loading wo ke canno open he ca go
hold, a specialis wo ke can eplace him. I a specialis wo ke pe o ms ano he ac i i y, a ma shalling wo ke can eplace
him. This able con ains da a on he numbe o wo ke s needed o each ac i i y and he numbe o wo ke s wi h indi idual
quali ica ions.