Citations refer to the original publication, not to a Scieee localized version.
Gao, L., Melero, I., & Sesé, J. (2017). Equity drivers and the customer experience. ESIC. https://idus.us.es/items/b8d6940a-c5fc-43f3-ba3b-a62fb0acaefb
Gao, Lily, et al. Equity drivers and the customer experience. ESIC, 2017. https://idus.us.es/items/b8d6940a-c5fc-43f3-ba3b-a62fb0acaefb.
Gao, Lily, Iguácel Melero, and Javier Sesé. Equity drivers and the customer experience. ESIC, 2017. https://idus.us.es/items/b8d6940a-c5fc-43f3-ba3b-a62fb0acaefb.
Gao, L., Melero, I. and Sesé, J. (2017) Equity drivers and the customer experience. ESIC. Available at: https://idus.us.es/items/b8d6940a-c5fc-43f3-ba3b-a62fb0acaefb.
L. Gao, I. Melero, and J. Sesé, “Equity drivers and the customer experience,” ESIC, 2017. [Online]. Available: https://idus.us.es/items/b8d6940a-c5fc-43f3-ba3b-a62fb0acaefb
@misc{gao2017equity,
author = {Gao, Lily and Melero, Iguácel and Sesé, Javier},
title = {Equity drivers and the customer experience},
year = {2017},
publisher = {ESIC},
url = {https://idus.us.es/items/b8d6940a-c5fc-43f3-ba3b-a62fb0acaefb}
}
The source metadata has no journal, volume or pages. Add them from the original publication if your citation needs them.
