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Importance-performance matrix analysis of the factors influencing international students’ psychological and sociocultural adaptations using SmartPLS

Abstract

With the increase in international mobility in higher education especially in Asia, the issue of cross-cultural adaptation becomes paramount since international students try to overcome challenges and flourish psychologically and socioculturally in a new environment. Therefore, this study is conducted to identify the factors influencing international postgraduate students’ psychological and sociocultural adaptations in Malaysian public universities, an emerging education hub in the region. It also further investigates importance-performance matrix analysis (IPMA) of the antecedents for psychological and sociocultural adaptations as the endogenous variables to provide insights and derive recommendations for education policymakers and academic administrators to ensure successful international postgraduate students’ cross-cultural adaptation

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Importance-performance matrix analysis of the factors influencing international students’ psychological and sociocultural adaptations using SmartPLS

Author: Shafaei, Azadeh; Razak, Nordin Abd
Publisher: University of Twente
Year: 2015
DOI: 10.3990/2.320
Source: https://idus.us.es/bitstreams/e06db010-ab79-4eea-b276-bb279519c621/download
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 1
Impo ance-Pe o mance Ma ix Analysis o he Fac o s In luencing
In e na ional S uden s’ Psychological and Sociocul u al Adap a ions Using
Sma PLS
Comple ed Resea ch Pape
1s Azadeh Sha aei
School o Educa ional S udies,
Uni e si i Sains Malaysia (USM)
Penang 11800, Malaysia
2nd No din Abd Razak
School o Educa ional S udies,
Uni e si i Sains Malaysia (USM)
Penang 11800, Malaysia
Abs ac
Wi h he inc ease in in e na ional mobili y in highe educa ion especially in Asia, he issue o
c oss-cul u al adap a ion becomes pa amoun since in e na ional s uden s y o o e come
challenges and lou ish psychologically and sociocul u ally in a new en i onmen . The e o e,
his s udy is conduc ed o iden i y he ac o s in luencing in e na ional pos g adua e s uden s’
psychological and sociocul u al adap a ions in Malaysian public uni e si ies, an eme ging
educa ion hub in he egion. I also u he in es iga es impo ance-pe o mance ma ix
analysis (IPMA) o he an eceden s o psychological and sociocul u al adap a ions as he
endogenous a iables o p o ide insigh s and de i e ecommenda ions o educa ion
policymake s and academic adminis a o s o ensu e success ul in e na ional pos g adua e
s uden s’ c oss-cul u al adap a ion.
Keywo ds: C oss-cul u al adap a ion, psychological adap a ion, sociocul u al adap a ion,
Impo ance-Pe o mance Ma ix Analysis (IPMA), in e na ionaliza ion o highe educa ion
1. In oduc ion
In e na ional s uden s mobili y has become an impo an aspec o he global educa ion o
mo e han 10-15 yea s (Ve bik & Lasanowski, 2007). I is wo h no ing ha in e na ional
s uden s’ mobili y o o he coun ies o he pu pose o ge ing he bes educa ion can
con ibu e signi ican ly o he inancial, social, cul u al and academic g ow h o he hos
coun ies. Thus, go e nmen s ha e paid no able a en ion o educa ion in e na ionaliza ion in
o de o g ow hei coun ies economic by making imp o emen s in uni e si ies academic
wo k and na ional de elopmen (Po e & Vido ich, 2000). This ac has led o a wo ldwide
compe i ion among educa ional ins i u ions o de elop knowledge-based economy h ough
aining he bes b ains especially in Asia (A okiasamy, 2010).
Malaysia is one o hese coun ies eme ged o be an educa ion hub in he egion (Ve bik &
Lasanowski, 2007). UNESCO has anked Malaysia as he 11 h coun y in he wo ld by
holding 2.5% o global in e na ional s uden s (Minis y o Highe Educa ion Malaysia, 2009).
Acco ding o he s a is ics, 80,750 in e na ional s uden s en olled in Malaysian uni e si ies in
2009 while his numbe inc eased o 111,939 in 2011 (Cheng, Mahmood, & Yeap, 2013).
Educa ion in e na ionalisa ion no only de elops he global knowledge ne wo k bu i also
g ows business in Malaysia (Cheng e al., 2013). Pa icula ly, educa ion sec o in Malaysia
con ibu ed 4 pe cen o he Malaysian G oss Na ional Income (GNI) and i is expec ed o be
doubled by 2020 (PEMANDU, 2010).
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 2
Apa om he economic g ow h and bene i s o educa ion mobili y o Malaysia,
challenges o adjus o a new cul u e oge he wi h igo ous academic demands migh pu
in e na ional s uden s a he isk o challenging and s ess ul adjus men . Dissimila i y
be ween he in e na ional s uden s’ e hnic cul u e no ms and he new cul u e (Yang & Clum,
1994) and lack o knowledge abou new cul u al no ms and alues o en leads o a signi ican
amoun o li e s ess o in e na ional s uden s which can b ing abou nega i e consequences
o in e na ional s uden s as well as he hos socie y (Sume , 2009). None heless, i
in e na ional s uden s o e come hei di icul ies and p oblems, hey can success ully adap o
he new en i onmen and he nega i e consequences o no ms and i s ela ed s e eo ypes
would be a oided (Molinsky, 2007). Consequen ly, emendous a en ion has been paid o he
issue o c oss-cul u al adap a ion by esea che s in a ious con ex s. Re iew o he exis ing
li e a u e on c oss-cul u al adap a ion shows ha he emphasis o he esea che s has been on
he iden i ica ion o c ucial ac o s which could acili a e o hinde he p ocess o indi iduals’
adap a ion o a new cul u al en i onmen (e.g., Li & Gasse , 2005; Tonsing, 2013). Howe e ,
u he examina ion o he ac o s in luencing c oss-cul u al adap a ion conside ing he
impo ance and pe o mance o each ac o has emained ela i ely unexplo ed in he
li e a u e.
In an e o o iden i y he ac o s in luencing in e na ional pos g adua e s uden s’ c oss-
cul u al adap a ion, his s udy aims o empi ically examine he ela ionship be ween se e al
indi idual ac o s (i.e. English language p o iciency, and accul u a ion a i ude) and
si ua ional ac o s (i.e. pe cei ed social suppo , and pe cei ed s e eo ype image) wi h
in e na ional pos g adua e s uden s’ psychological and sociocul u al adap a ions in Malaysian
public uni e si ies. Besides, iden i ying and in es iga ing he c ucial ac o s in luencing
in e na ional pos g adua e s uden s’ c oss-cul u al adap a ion in Malaysia h ough measu ing
he impo ance and pe o mance o each ac o wi h he c i e ions o psychological and
sociocul u al adap a ions p o ides p ac ical, manage ial and empi ical con ibu ions.
2. C oss-Cul u al Adap a ion
Since he ocus o his s udy is o p o ide empi ical insigh s abou he ac o s in luencing
c oss-cul u al adap a ion, i s he concep ualiza ion o c oss-cul u al adap a ion is discussed
ollowed by i s an eceden s namely; indi idual ac o s and si ua ional ac o s.
The no ion o c oss-cul u al adap a ion e e s o he dynamic change p ocess which occu s
o indi iduals when hey mo e o a new en i onmen (Kim, 2001). Pa icula ly, unc ional
i ness, psychological heal h and in e cul u al iden i y de elopmen a e he h ee ace s o
c oss-cul u al adap a ion (Kim, 2001). Simila ly, based on he de ini ion sugges ed by Wa d
and colleagues c oss-cul u al adap a ion e e s indi iduals’ psychological and sociocul u al
adap a ion o a new socie y (Wa d & Kennedy, 1994). Acco dingly, he wo e ms p oposed
by Wa d and colleagues as psychological adap a ion and sociocul u al adap a ion espec i ely
coincide wi h psychological heal h and unc ional i ness p oposed by Kim (Wang & Sun,
2009). These wo men ioned concep s ha e been he basis o measu e c oss-cul u al
adap a ion in mos o he p io ele an s udies (e.g., Li & Gasse , 2005; Tonsing, 2013)
2.1 Psychological adap a ion
Psychological adap a ion has been la gely e e ed o as in e nal psychological s a e o he
indi idual and indi iduals’ abili y in handling li e s esso which esul s in nega i e and
posi i e consequences (Laza us & Folkman, 1984). The nega i e e ec o psychological
adap a ion would be dep ession, social aliena ion, iden i y con usion, anxie y and
psychosoma ic symp oms (Be y & Sam, 1997). Howe e , clea sense o pe sonal and
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 3
cul u al iden i y, high sel -es eem, good men al heal h, and he a ainmen o e icien cul u al
and social skills a e conside ed as he posi i e e ec s o psychological adap a ion (Sume ,
2009). Unlike common exis ing concep ualiza ions, Tonsing (2013) de ined psychological
adap a ion as bo h psychological dis ess and li e sa is ac ion because he absence o p esence
o he psychological dis ess does no necessa ily mean li e sa is ac ion and ice e sa.
The e o e, in his s udy psychological adap a ion e e s o in e na ional pos g adua e s uden s’
abili y in coping wi h psychological dis ess caused o hem in a new en i onmen as well as
hei sa is ac ion wi h li e and hei sel -es eem in Malaysia in line wi h Tonsing’s (2013)
sugges ion.
2.2 Sociocul u al adap a ion
Sociocul u al adap a ion is mainly de ined as he ex e nal and objec i e psychological
ou come ha links indi iduals o hei new con ex , such as he abili y o deal wi h daily
p oblems especially amily li e, wo k and school and he abili y o “ i in” he new cul u e
(Wa d & Kennedy, 1999). Since he no ion o sociocul u al adap a ion e e s o he a ious
skills o indi iduals o manage pe sonal and social li e in a new en i onmen wi h less
di icul y, his s udy, in line wi h he p e ious s udies, ope a ionalizes sociocul u al adap a ion
as he in e na ional pos g adua e s uden s’ abili y o handle daily li e and i in o Malaysian
socie y.
3. An eceden s o C oss-Cul u al Adap a ion
Acco ding o Lewin’s ield heo y (Lewin, 1951), a pe son’s beha iou s occu wi hin a
psychological ield which is called he ‘li e-space’ (Schul z & Schul z, 2004). The ‘li e-space’
e e s o e e y o ces in he ield bo h om he inne and ou e en i onmen ha shapes up he
indi idual such as he places an indi idual goes, he people he indi idual mee s and he
eelings he indi idual has abou he places o people. As Lewin belie ed unde s anding he
ela ions o all ac o s in one’s li e-space is c ucial because hose a e he elemen s which play
impo an oles in helping o blocking people om accommoda ing o he new en i onmen
(So en ino, 2013). The e o e, Lewin (1951) p oposed he equa ion o li e-space as “B = (P,
E)” which indica es ha he indi iduals’ beha iou (B) can be explained by conside ing bo h
he pe son (P) and hei en i onmen (E). The en i onmen he e does no e e o he physical
en i onmen bu he psychological en i onmen pe cei ed by he pe son (So en ino, 2013).
Addi ionally, he pe son and he en i onmen a e in e dependen and ha c ea es a dynamic
and complex ield o in e ac ion which help indi iduals lea n mo e abou hemsel es and hei
en i onmen (Daniels, 2003). The e o e, Lewin (1951) ega ded he ield as a con inuous s a e
o adap a ion. In con e gence wi h he concep s o he iled heo y he an eceden s o c oss-
cul u al adap a ion ha e been ca ego ized as he indi idual and si ua ional ac o s.
3.1 Indi idual ac o s
The indi idual ac o s e e o he pe son ela ed ac o s which is de ined as gene al li e
si ua ion in Lewin’s (1951) ield heo y. I gene ally includes a pe son’s psychological li e-
space and backg ound ac o s (Chak, 2002). Fu he mo e, e e y ac o which is ela ed o he
pe son o indi idual decision in acili a ing c oss-cul u al adap a ion is ca ego ized as he
indi idual ac o s.
3.1.1 English language p o iciency
Language is a i al ool in lea ning and acqui ing new cul u al skills and also one o he
key elemen s in adap a ion p ocess. To in e ac wi h local people in he hos coun y and o
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 4
be e unde s and local cul u e and alues, in e na ional s uden s need o ha e a good
command o language p o iciency (Mahmud, Ama , Rahman, & Ishak, 2010). Kim (1988)
men ioned ha he ac o o e ec i e social communica ion is belie ed o be he key o
success ul adap a ion and his communica ion is done h ough language. Acco ding o Wa d
(2004, p. 190) “Language skills a e impo an because hey a ec he quali y and quan i y o
in e cul u al in e ac ions”. Thus, i is hypo hesized:
H1: English language p o iciency posi i ely in luences in e na ional pos g adua e s uden s’
psychological adap a ion.
H2: English language p o iciency posi i ely in luences in e na ional pos g adua e s uden s’
sociocul u al adap a ion.
3.1.2 Accul u a ion a i ude
The con lic be ween p ese ing he e hnic iden i y (keep) and de eloping a new iden i y
consis en wi h he no ms and beha iou s o hos socie y (adop ) has always been an
impo an issue o immig an s and sojou ne s (Be y, Segall, & Kagi cibasi, 1999). Based on
he e idence om ea lie s udies, ha ing any o keep o adop a i udes can in luence
indi iduals’ adap a ion di e en ly. Fo example, highe psychological and sociocul u al
adap a ions a e ela ed o bo h keep and adop , bu highe sociocul u al adap a ion is ela ed o
adop (Wa d & Kennedy, 1994). Mo eo e , h ough communica ing wi h he hos na ionals,
indi iduals imp o e hei quali y o in e ac ion and lea n mo e abou he new en i onmen
which acili a es be e c oss-cul u al adap a ion. The e o e, i is hypo hesized:
H3: Adjus men a i ude signi ican ly in luences in e na ional pos g adua e s uden s’
psychological adap a ion.
H4: Adjus men a i ude signi ican ly in luences in e na ional pos g adua e s uden s’
sociocul u al adap a ion.
H5: A achmen a i ude signi ican ly in luences in e na ional pos g adua e s uden s’
psychological adap a ion.
H6: A achmen a i ude signi ican ly in luences in e na ional pos g adua e s uden s’
sociocul u al adap a ion.
3.2 Si ua ional ac o s
Si ua ional ac o s a e de ined as he ac o s which a e a he en i onmen al le el. In
Lewin’s (1951) ield heo y, i e e s o he pe cei ed psychological en i onmen . In o he
wo ds, i e e s o he indi iduals’ pe cep ion o hei psychological en i onmen .
3.2.1 Pe cei ed social suppo
Social suppo is de ined as he suppo ne wo ks o co-na ional and hos na ional iends
ha a e o med by sojou ne s in o de o manage academic, social and emo ional p oblems
(Alazzi & Chiodo, 2006). The e a e h ee main sou ces o social suppo (i.e. amily, iends
and o he s) (Chi ko , Sa da , De Guzman, & Play o d, 2008). In he case o in e na ional
s uden s, o he s include uni e si y s a s, academic s a s, in e na ional o ice, in e na ional
s uden s club and academic se ices and he la ge communi y a e also impo an o p o ide
suppo because in e na ional s uden s migh app oach hem when hey ace challenges o
di icul ies (Zhou, F ey, & Bang, 2011). Addi ionally, highe le els o anxie y and dep ession
a e associa ed wi h lack o social suppo (Sume , Poy azli, & G ahame, 2008). Hence, social
suppo is an impo an de e minan o c oss-cul u al adap a ion by educing s ess and
anxie y and inc easing in e na ional s uden s’ knowledge and unde s anding o he hos
cul u e (Sa da , S u he s, & an Oudenho en, 2009). Acco dingly, he ollowing hypo heses
a e ad anced:
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 5
H7: Social suppo p o ided om di e en sou ces ( amily, iends and uni e si y academic
and non-academic s a s) posi i ely in luences in e na ional pos g adua e s uden s’
psychological adap a ion.
H8: Social suppo p o ided om di e en sou ces ( amily, iends and uni e si y s a s)
posi i ely in luences in e na ional pos g adua e s uden s’ sociocul u al adap a ion.
3.2.2 Pe cei ed s e eo ype image
S e eo ype is de ined as indi iduals’ belie s abou membe s o some social g oups which
in ol es gene aliza ions abou hei ypical cha ac e is ics (Jussim, Nelson, Manis, & So in,
1995). I also e e s o people’s social ca ego ical judgmen o he membe s o o he g oups
(Hean, 2009). The s e eo ype made in a coun y by he dominan g oup can signi ican ly
in luence he s e eo yped g oups’ beha iou s and a i udes (O'Sulli an & Du so, 1984). In line
wi h he social iden i y heo y, he s e eo ype image can esul in posi i e o nega i e ela ions
wi h he hos na ionals which can a ec sociocul u al adap a ion (Taj el & Tu ne , 1986).
Addi ionally, nega i e s e eo ype could inc ease indi iduals’ s ess and anxie y which can
a ec indi iduals’ psychological heal h and ul ima ely esul in unsuccess ul psychological
adap a ion. Thus, i is hypo hesized:
H9: Pe cei ed s e eo ype image can signi ican ly in luence in e na ional pos g adua e
s uden s’ psychological adap a ion.
H10: Pe cei ed s e eo ype image can signi ican ly in luence in e na ional pos g adua e
s uden s’ sociocul u al adap a ion.
Conside ing he equa ion o li e-space in he ield heo y which emphasizes he ole o
indi idual and si ua ional ac o s, he p oposed model in his s udy is de eloped. As shown in
Figu e 1, indi idual and si ua ional ac o s a e he exogenous a iables which in luence
in e na ional pos g adua e s uden s’ psychological and sociocul u al adap a ions (i.e.
endogenous a iables).
Figu e 1: Resea ch Model
4. Design o he Empi ical S udy
An online ques ionnai e, alida ed h ough pilo es , was emailed o all he pos g adua e
s uden s (i.e. 5372) in Malaysian public uni e si ies. To ensu e he e hical conside a ions in
his s udy, he pu pose o he s udy was explained clea ly in he email sen o each
in e na ional pos g adua e s uden . The pa icipan s we e also ensu ed ha all hei esponses
would emain anonymous and con iden ial and he in o ma ion p o ided om hem would be
me ely used o he pu pose o he esea ch. The ques ionnai e was in English, as he medium
o ins uc ion is English o in e na ional s uden s in Malaysian uni e si ies. The esponses o

Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 6
he pa icipan s we e eco ded on a 6-poin Like scale. Table 1 illus a es he ins umen s
measu emen scales adap ed o measu e each cons uc , numbe o i ems, he measu emen
model and he sou ces o he scales.
Table 1: Cons uc s Measu emen Scales
Cons uc
Ins umen
Numbe o
I ems Adap ed
Measu emen
Model
Sou ce
English
Language
P o iciency
Language P o iciency Scale
ELP
ELP: 4 i ems
Re lec i e
- Kwak (1991)
Adjus men
A i ude
Adop Scale
AdjA: 5 i ems
Re lec i e
Swaidan, Vi ell, Rose,
and Gilbe (2006)
A achmen
A i ude
Keep Scale
A A: 5 i ems
Re lec i e
Swaidan e al. (2006)
Social
Suppo
Mul idimensional Scale o
Pe cei ed Social Suppo
(MSPSS)
MSPSS: 9 i ems
Fo ma i e
Zime , Dahlem, Zime ,
and Fa ley (1988)
Pe cei ed
S e eo ype
Image
S e eo ype Image Scale
PSI: 5 i ems
Re lec i e
(Ca pen e , 1995)
Psychological
Adap a ion
- Dep ession Anxie y and
S ess Scale (DASS)
- Li e Scale (SWLS)
- Sel -Es eem Scale (SES)
DASS: 6 i ems
(Dep ession)
SWLS: 5 i ems
SES: 6 i ems
Fo ma i e
- Lo ibond and
Lo ibond (1995)
- Diene , Emmons,
La sen, and G i in
(1985)
- Rosenbe g (1965)
Sociocul u al
Adap a ion
Sociocul u al Adap a ion
Scale (SCAS)
SCAS: 10 i ems
Re lec i e
Wa d and Kennedy
(1999)
Among he emails sen o he in e na ional pos g adua e s uden s, o al o 1023 esponses
we e ecei ed; howe e 818 o hem we e included in his s udy since hey we e ully
comple ed. The pa icipan s o his s udy included 818 in e na ional s uden s en olled in a
pos g adua e le el (i.e. mas e o PhD) in he public uni e si ies in Malaysia. Speci ically,
42% o he pa icipan s we e mas e s uden s while 58% we e PhD s uden s. Abou 68 % o
he pa icipan s we e male while 32% emale. The la ges g oup o pa icipan s we e in he
age g oup o 25-30 yea s old (37%), ollowed by he 31-35 age g oup (27%). Besides, 8% o
esponden s we e below 25 yea s old. Among he pa icipan s, 57% we e ma ied. Pa icipan s
came mainly om he wo Asia (48%) and Middle Eas (31%) wi h 22% om A ica.
4.1 Assessmen o he pa h model
The esea ch model was es ed h ough Pa ial Leas Squa e pa h modelling echnique
using Sma PLS e sion 3.0 (Ringle, Wende, & Becke , 2014) due o wo main easons; (a)
his s udy is explo a o y in na u e, and (b) he e a e o ma i e cons uc s in he esea ch
model. Thus, his echnique is app op ia e, since he hypo hesized ela ionships among he
a iables ha e no been es ed be o e, indica ing he explo a o y na u e o he esea ch
(Ainuddin, Beamish, Hulland, & Rouse, 2007). Mo eo e , gi en he pe cei ed di icul ies in
o ma i e models, he mos sui able and capable echnique in handling bo h o ma i e and
e lec i e cons uc s in a esea ch model is Sma PLS (Hai , Black, Babin, & Ande son,
2010).
A wo-s ep p ocess was applied; ou e model assessmen (i.e. measu emen model) and he
inne model assessmen (i.e. s uc u al model) in Sma PLS e sion 3.0 (Hensele , Ringle, &
Sinko ics, 2009). The measu emen model is conce ned wi h he assessmen o eliabili y and
alidi y o he a iables while he s uc u al model e alua es he signi icance o he pa h
coe icien s in he esea ch model. Figu e 2 p esen s he pa h model in Sma PLS.
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 7
4.1.1 Assessmen o he e lec i e measu emen model
Fo he e lec i e measu emen model assessmen , i em loadings, a e age a iance
ex ac ed (AVE), composi e eliabili y (CR) we e assessed o he ollowing cons uc s;
‘English language p o iciency’, ‘adjus men a i ude’, ‘a achmen a i ude’, ‘pe cei ed
s e eo ype image’ and ‘sociocul u al adap a ion’. Fac o loadings a e abo e he ideal h eshold
o 0.70 excep o a ew i ems which all below 0.70 (i.e. abo e 0.603); howe e , hey do no
cause any p oblem and he i emains high, and he a e age a iance ex ac ed (AVE) o all
he e lec i e cons uc s a e abo e he h eshold o 0.5 (Fo nell & La cke , 1981; Hai e al.,
2010). Besides, composi e eliabili y indices o all he cons uc s a e close o 0.9 which is
highe han he cu -o alue o 0.7 (Hai , Black, Babin, Ande son, & Ta ham, 2009)
indica ing sa is ac o y eliabili y.
In addi ion, he disc iminan alidi y o he e lec i ely measu ed cons uc s was assessed
using he he e o ai -mono ai a io (HTMT) p oposed by Hensele , Ringle, and Sa s ed
(2015). Since Fo nell and La cke (1981) c i e ion and c oss loadings a e insu icien ly
sensi i e o de ec p oblems wi h disc iminan alidi y, i is sugges ed o assess he he e o ai -
mono ai a io (HTMT) o he co ela ions ha e e s o he a e age o he he e o ai -
he e ome hod co ela ions (i.e., he co ela ions o indica o s ac oss cons uc s measu ing
di e en phenomena), ela i e o he a e age o he mono ai -he e ome hod co ela ions (i.e.,
he co ela ions o indica o s wi hin he same cons uc ) (Hensele e al., 2015). All he alues
o HTMT a e below he h eshold o 0.85 (Cla k & Wa son, 1995; Kline, 2011) con i ming
he es ablishmen o disc iminan alidi y o he e lec i ely measu ed cons uc s.
Figu e 2: Pa h Model
4.1.2 Assessmen o he o ma i e measu emen model
Fo he o ma i e measu emen model, weigh signi icance o each indica o and mul i-
collinea i y ( a iance in la ion ac o VIF) we e assessed o ‘psychological adap a ion
(PSYCHA)’ and ‘social suppo (SS)’. All he indic o s’ weigh s a e signi ican ( wo-sided
p<0.01) [PSYCHA: (dep ession, weigh : 0.430, - alue: 27.23; li e sa is ac ion, weigh :
0.378, - alue: 23.72; sel -es eem, weigh : 0.488, - alue: 27.65) and SS: (social suppo om
amily, weigh : 0.273, - alue: 8.73; social suppo om iends, weigh : 0.414, - alue:
31.35; social suppo om uni e si y s a s, weigh :0.627, - alue: 19.41)]. Addi ionally, he
highes VIF alues o bo h o ma i e cons uc s’ indica o s is 1.845 which is below he cu -
o alue o 3 sugges ed by Hai e al. (2009) con i ming ha mul i-collinea i y is no a
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 8
p oblem. O e all, bo h e lec i e and o ma i e measu emen models a e con i med be o e
assessing he s uc u al model.
4.1.3 Assessmen o he s uc u al model
Fo assessing he s uc u al model, epea ed indica o app oach (Lohmölle , 1989) was
applied since he e a e wo e lec i e- o ma i e cons uc s in he esea ch model (i.e., social
suppo an exogenous a iable and psychological adap a ion an endogenous a iable). Due o
ha ing a o ma i e hie a chical la en a iable in an endogenous posi ion (i.e. psychological
adap a ion) using all he h ee app oaches (i.e. wo-s age, epea ed and hyb id) a e sui able
(Becke , Klein, & We zels, 2012). Besides, he essen ial c i e ion o assess he s uc u al
model is he coe icien de e mina ion o R squa e (R2). Fo ‘psychological adap a ion’ and
‘sociocul u al adap a ion’ he R squa e alues a e 0.310 and 0.344 espec i ely which lie a
he sa is ac o y ange since in s udying human beha iou (e.g., psychology) R squa e alue is
lowe han 50% (F os , 2013). The inne model pa h analysis shows ha among he 10
hypo heses ad anced in his s udy, only one (i.e. A A  PSYCHA) is no suppo ed. In
pa icula , he pa hs be ween AdjA  PSYCHA, AdjA  SOCICA, A A  SOCICA, ELP
 PSYCHA, ELP  SOCICA, PSI  PSYCHA, PSI  SOCICA, SS  PSYCHA, SS 
SOCICA a e all s a is ically signi ican a p<0.05 con idence le el (One-sided) and hus he
espec i e hypo heses a e suppo ed.
4.2 Impo ance-pe o mance ma ix analysis
In he las s ep, he analysis o impo ance-pe o mance ma ix o pa h modelling was
ca ied ou in o de o iden i y he possible a eas ha need o be add essed and imp o ed wi h
managemen ac i i ies. Speci ically, by assessing IPMA he impac o la en a iables wi h a
ela i ely high impo ance and ela i ely low pe o mance on a pa icula endogenous la en
a iable would be iden i ied (Hock, Ringle, & Sa s ed , 2010). Subsequen ly, IPMA esul s
p o ide manage ial insigh s o add ess and imp o e he iden i ied a eas wi h high impo ance
and low pe o mance (Hock e al., 2010; Schlode e , Sa s ed , & Ringle, 2014). Table 2
illus a es he esul s o IPMA and Figu e 3 isualizes he IPMA esul s o he wo c i e ions
o ‘psychological adap a ion’ and ‘sociocul u al adap a ion’.
Table 2: IPMA Resul s
La en Va iable
Psychological Adap a ion
Sociocul u al Adap a ion
To al E ec
(Impo ance)
Index alue
(Pe o mance)
To al E ec
(Impo ance)
Index alue
(Pe o mance)
English Language P o iciency
0.130
71.903
0.124
71.903
Adjus men A i ude
0.155
68.221
0.214
68.221
A achmen A i ude
0.029
73.525
-0.074
73.525
Social Suppo
0.268
58.221
0.158
58.221
Pe cei ed S e eo ype Image
0.209
69.897
0.328
69.897
I is e iden om he impo ance-pe o mance analysis map ha o bo h c i e ions (i.e.
psychological adap a ion and sociocul u al adap a ion) he wo highes pe o mances belong
o a achmen a i ude and English language p o iciency. Howe e , he a iables wi h he
highes impo ance o psychological and sociocul u al adap a ions a e di e en . Fo
psychological adap a ion, he op h ee impo an a iables a e social suppo , pe cei ed
s e eo ype image and adjus men a i ude wi h he lowes pe o mance in social suppo . On
he o he hand, o sociocul u al adap a ion, he op h ee p io i ies belong o pe cei ed
s e eo ype image, adjus men a i ude and social suppo wi h he lowes pe o mance in social
suppo . I is wo h no ing he e ha , al hough he h ee a iables show he highes impo ance
o bo h c i e ions, hei o de o each c i e ion is di e en . Speci ically, o psychological
Sha aei & Razak Impo ance-Pe o mance Ma ix Analysis (IPMA)
2nd In e na ional Symposium on Pa ial Leas Squa es Pa h Modeling, Se ille (Spain), 2015 9
adap a ion, social suppo is he mos impo an a iable while o sociocul u al adap a ion
pe cei ed s e eo ype image is he highes p io i y. O e all, he h ee mos impo an a iables
o bo h psychological and sociocul u al adap a ions a e social suppo , pe cei ed s e eo ype
image and adjus men a i ude.
Figu e 3: Impo ance-Pe o mance Ma ix Analysis Map
5. Findings and Conclusions
Fu he in es iga ion in o he pa h model analysis using impo ance and pe o mance o he
iden i ied exogenous a iables wi h he c i e ions o psychological and sociocul u al
adap a ions sugges s p ac ical insigh s abou he i al a eas which need imp o emen wi h
ega ds o in e na ional pos g adua e s uden s. Pa icula ly, social suppo is he mos
impo an ac o o in e na ional pos g adua e s uden s o be psychologically adap ed o he
Malaysian en i onmen while pe cei ed s e eo ype image is highes p io i y o hem o
achie e be e sociocul u al adap a ion in Malaysian con ex . This is unde s andable since
social suppo ac s as a bu e agains he s ess o challenges aced by in e na ional s uden s
(Lee & Ci ci, 2014) and as p o en in se e al p io s udies, social suppo om hos -na ionals
educes indi iduals’ s ess while is leads o psychological well-being and adap a ion
(Fu nham & Shiekh, 1993). Addi ionally, s e eo ype image as he posi i e o nega i e belie s
abou some membe s o a socie y, in luences hei in e ac ion. As Cooley (1992), he
Ame ican sociologis , in oduced he looking-glass sel -concep ha e e s o he p ocess o
pe son’s sel -g ow h h ough socie y’s in e pe sonal in e ac ions and he pe cep ions o
o he s. Thus, people’s success in any socie y is e y much associa ed wi h hei neighbou s’
and equals’ a ou and hei good opinion which is s e eo ype image o epu a ion.
Consequen ly, he s e eo ypes which a e o med in he socie y can lead o posi i e o nega i e
e lec ions in in e ac ions wi h hos na ionals ha in luence sociocul u al adap a ion.
The e o e, i is he esponsibili y o he coun ies ha accep in e na ional s uden s o
unde s and and add ess he key a iables in luencing c oss-cul u al adap a ion p ocess in
o de o ensu e in e na ional s uden s can lou ish and b ing abou social, cul u al and
inancial bene i s o hei academic ins i u ions and coun ies. Since his s udy iden i ies social
suppo , pe cei ed s e eo ype image and adjus men a i ude as he mos impo an a iables
which need o be conside ed and add essed wi h ega ds o in e na ional pos g adua e