Citations refer to the original publication, not to a Scieee localized version.
Padilla Cruz, M., & Martínez López, N. (2012). Rapport management by Spanish learners of English as an L2 at the opening phase of interaction in the tourist information office: A pragmatic analysis. Universidad de Salamanca. https://idus.us.es/items/b36122b7-1dec-40ba-a665-36276807cf14
Padilla Cruz, Manuel, and Nuria Martínez López. Rapport management by Spanish learners of English as an L2 at the opening phase of interaction in the tourist information office: A pragmatic analysis. Universidad de Salamanca, 2012. https://idus.us.es/items/b36122b7-1dec-40ba-a665-36276807cf14.
Padilla Cruz, Manuel, and Nuria Martínez López. Rapport management by Spanish learners of English as an L2 at the opening phase of interaction in the tourist information office: A pragmatic analysis. Universidad de Salamanca, 2012. https://idus.us.es/items/b36122b7-1dec-40ba-a665-36276807cf14.
Padilla Cruz, M. and Martínez López, N. (2012) Rapport management by Spanish learners of English as an L2 at the opening phase of interaction in the tourist information office: A pragmatic analysis. Universidad de Salamanca. Available at: https://idus.us.es/items/b36122b7-1dec-40ba-a665-36276807cf14.
M. Padilla Cruz and N. Martínez López, “Rapport management by Spanish learners of English as an L2 at the opening phase of interaction in the tourist information office: A pragmatic analysis,” Universidad de Salamanca, 2012. [Online]. Available: https://idus.us.es/items/b36122b7-1dec-40ba-a665-36276807cf14
@misc{padillacruz2012rapport,
author = {Padilla Cruz, Manuel and Martínez López, Nuria},
title = {Rapport management by Spanish learners of English as an L2 at the opening phase of interaction in the tourist information office: A pragmatic analysis},
year = {2012},
publisher = {Universidad de Salamanca},
url = {https://idus.us.es/items/b36122b7-1dec-40ba-a665-36276807cf14}
}
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