Citations refer to the original publication, not to a Scieee localized version.
Sánchez Franco, M. J., Navarro García, A., & Rondán Cataluña, F. J. (2019). A naive Bayes strategy for classifying customer satisfaction: A study based on online reviews of hospitality services. Elsevier. https://doi.org/10.1016/j.jbusres.2018.12.051
Sánchez Franco, Manuel Jesús, et al. A naive Bayes strategy for classifying customer satisfaction: A study based on online reviews of hospitality services. Elsevier, 2019. https://doi.org/10.1016/j.jbusres.2018.12.051.
Sánchez Franco, Manuel Jesús, Antonio Navarro García, and Francisco Javier Rondán Cataluña. A naive Bayes strategy for classifying customer satisfaction: A study based on online reviews of hospitality services. Elsevier, 2019. https://doi.org/10.1016/j.jbusres.2018.12.051.
Sánchez Franco, M. J., Navarro García, A. and Rondán Cataluña, F. J. (2019) A naive Bayes strategy for classifying customer satisfaction: A study based on online reviews of hospitality services. Elsevier. Available at: https://doi.org/10.1016/j.jbusres.2018.12.051.
M. J. Sánchez Franco, A. Navarro García, and F. J. Rondán Cataluña, “A naive Bayes strategy for classifying customer satisfaction: A study based on online reviews of hospitality services,” Elsevier, 2019, doi: 10.1016/j.jbusres.2018.12.051.
@misc{sanchezfranco2019naive,
author = {Sánchez Franco, Manuel Jesús and Navarro García, Antonio and Rondán Cataluña, Francisco Javier},
title = {A naive Bayes strategy for classifying customer satisfaction: A study based on online reviews of hospitality services},
year = {2019},
publisher = {Elsevier},
doi = {10.1016/j.jbusres.2018.12.051},
url = {https://doi.org/10.1016/j.jbusres.2018.12.051}
}
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