Citations refer to the original publication, not to a Scieee localized version.
Ruiz Jiménez, A., González Expósito, I., Ceballos Hernández, C., & Jiménez Jiménez, M. D. A. (2005). An approach to measuring service productivity. Universidad de Sevilla. https://idus.us.es/items/ac1207c6-6206-41d7-b352-bd218118d4f5
Ruiz Jiménez, Antonio, et al. An approach to measuring service productivity. Universidad de Sevilla, 2005. https://idus.us.es/items/ac1207c6-6206-41d7-b352-bd218118d4f5.
Ruiz Jiménez, Antonio, Isabel González Expósito, Cristina Ceballos Hernández, and María del Amor Jiménez Jiménez. An approach to measuring service productivity. Universidad de Sevilla, 2005. https://idus.us.es/items/ac1207c6-6206-41d7-b352-bd218118d4f5.
Ruiz Jiménez, A. et al. (2005) An approach to measuring service productivity. Universidad de Sevilla. Available at: https://idus.us.es/items/ac1207c6-6206-41d7-b352-bd218118d4f5.
A. Ruiz Jiménez, I. González Expósito, C. Ceballos Hernández, and M. D. A. Jiménez Jiménez, “An approach to measuring service productivity,” Universidad de Sevilla, 2005. [Online]. Available: https://idus.us.es/items/ac1207c6-6206-41d7-b352-bd218118d4f5
@misc{ruizjimenez2005approach,
author = {Ruiz Jiménez, Antonio and González Expósito, Isabel and Ceballos Hernández, Cristina and Jiménez Jiménez, María del Amor},
title = {An approach to measuring service productivity},
year = {2005},
publisher = {Universidad de Sevilla},
url = {https://idus.us.es/items/ac1207c6-6206-41d7-b352-bd218118d4f5}
}
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