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The influence of organizational values on competencies of managers

Abstract

This paper discusses the influence of organizational values on managers’ competencies. Organizational values are a reflection of individual values of founder or founding members of the organization. Through time organizational values are shaped by every member of the organization and by events that shape the organization. On the other hand competencies of managers are not shared by the whole organization though they do influence the way managers run their organizations and through this also how organizations work. Based on the findings of previous studies a model for measuring the influence of organizational values on managers’ competencies was proposed. More specifically, by conducting a preliminary study a model was created that discusses the influence of six most commonly stated organizational values on the matching competencies. To this end research question has been proposed: What is the level of correlation between organizational values and matching competencies of managers? The paper-and-pencil survey was carried out in the travel and leisure industry, where 1,100 employees were surveyed. The 388 participants who filled out the questionnaire represent a 35.27% yield of surveys sent out and 4.26% of the population of this industry in Slovenia. We have determined that there is a statistically significant influence of organizational values on matching competencies. This finding clearly indicates that organizational values have a strong influence on managers’ competencies. This also to some extent supports the idea of managing by values where managing of organizations is focused on organizational values and every decision is done through the scope of these values.

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The influence of organizational values on competencies of managers

Author: Gorenak, Mitja
Publisher: Technická Univerzita v Liberci
Year: 2015
Source: https://dspace.tul.cz/bitstreams/be635034-a078-4961-a501-06651940ef58/download
67
1, XVIII, 2015
Business Adminis a ion and Managemen
DOI: 10.15240/ ul/001/2015-1-006
THE INFLUENCE
OF ORGANIZATIONAL VALUES
ON COMPETENCIES OF MANAGERS
Mi ja Go enak, Ma ko Fe jan
In oduc ion
Unde s anding he meaning o o ganiza ional
alues and hei infl uence on employee
pe o mance is becoming mo e and mo e
impo an . Se e al psychologis s [51], [53], [30],
ha e been esea ching alues o decades, bo h
a indi idual and a o ganiza ional le el. The e
is also a iew [35] o o ganiza ional alues ha
a gues ha jus as any human communi y has
i s own alue sys em he same is ue o any
o ganiza ion. Taking ha in o accoun , we a e
acing a dilemma, whe he [16] o ganiza ional
alues a e some hing ha eme ges om an
o ganiza ion o a e hey simply ans e ed om
an indi idual le el o he o ganiza ional le el by
i s employees. I is e y likely ha o ganiza ional
alues de elop h ough a mix u e [16] o bo h.
Thus, a he beginning o ganiza ional alues
esemble pe sonal alues o he ounde o
ounde s o an o ganiza ion. Howe e , as he
o ganiza ion g ows, i s alues al e in ha hey
inco po a e new expe iences ha b ing abou
new alues, hus making an en i ely new se o
o ganiza ional alues ha a e specifi c o ha
e y o ganiza ion.
O ganiza ional alues a e a pa o
o ganiza ional cul u e [52] and ep esen [51]
ela i ely pe manen , mo i a ional, emo ionally
posi i e ca ego ies, o which people belie e
ha hey a e wo h aspi ing o (lo e, peace,
iendship, heal h, e c.). Th ough alues we can
also see (li e ime) goals, which efl ec cul u al
o spi i ual de elopmen o an indi idual o an
o ganiza ion. Boya zis is ega ded as one o he
ounde s o mode n defi ni ions o compe encies
and a gues ha [9] alues a e he basis o
he defi ni ion o compe encies. The e a e
many o he defi ni ions o compe encies [45],
[56], [13], [23], [46], [7] in which he ollowing
is emphasized: pe sonal cha ac e is ics,
knowledge, abili ies, mo i a ion, sel -image and
alues. Abo e-men ioned au ho s ag ee ha
compe encies de elop h ough ime based on
expe iences people ge by pe o ming a ious
jobs.
The concep o co ela ion o o ganiza ional
alues wi h compe encies is based upon
a co ela ion ha is al eady es ablished wi hin
o ganiza ional cul u e, o which we know ha
o ganiza ional alues a e a pa o . I a ac s
people wi h simila alues, belie s, knowledge,
skills and abili ies. In o he wo ds, ce ain
compe encies ha e an indi ec infl uence on
he de elopmen o o ganiza ional cul u e.
The mo i a ion o his esea ch e ol ed o m
discussion [39] in which ied o answe he
ques ion o how o link and explo e o ganiza ional
alues wi h manage s’ compe encies. I was
sugges ed [39] ha he bes way o link and
explo e his is a he p ocess le el whe e we
can compa e p ocesses wi hin an o ganiza ion
and in ol emen as well as coope a ion o
manage s wi hin hose same p ocesses. This
kind o esea ch has some limi a ions, such
as a limi ed numbe o p ocesses ha can be
in es iga ed, which is why we ha e decided
o conduc a c oss-sec ional esea ch, as i
enables us o in es iga e a much bigge sample.
1. Theo e ical Backg ound
1.1 Values
Values a e belie s upon which indi iduals
pe o m hei asks [3] on he basis o hei
p e e ences. On he o he hand, alues
a e ela i ely pe manen [21] pe cep ional
ames ha shape and infl uence he na u e o
indi iduals’ beha io . Much wo k in he a ea
o alues was also done by Rokeach [50]
who defi ned alues as “ ypes o belie s, ha
a e cen ally loca ed in indi iduals sys em o
belie s and hey ep esen indi idual’s a i udes
owa ds how someone should o should no
beha e.” Ex ensi e esea ch on alues [54]
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68 2015, XVIII, 1
Ekonomika a managemen
has made a defi ni ion o alues om he social-
psychological pe spec i e saying ha “ alues a e:
 belie s o concep ualiza ions,
 abou wan ed end s a es o beha io s,
 ha exceed specifi c si ua ions,
 di ec he e alua ion o beha io , and
 a ed ega ding he ela i e impo ance.”
Wi h his defi ni ion we ha e, o some ex en ,
mo ed away om, a ha poin , well-es ablished
model p oposed be o e [51].
1.2 O ganiza ional Values
When discussing he p oblem o defi ning
o ganiza ional alues i was [48] concluded ha
o ganiza ional alues e ol e om o ganiza ional
cul u e; hey belie e ha his is gene ally he
philosophy which an o ganiza ion ollows.
O ganiza ional alues [55] a e w i en wi hin
o ganiza ional cul u e, gi en ha o ganiza ional
cul u e defi nes expec a ions ega ding beha io ,
modes o conduc , modes o decision-making
and communica ion s yles. Fu he i is s essed
ha he impo ance o a b oade discussion
ega ding o ganiza ional alues is impo an
since his is he only way owa ds an ag eemen
on he defi ni ion o alues.
Va ious au ho s [47], [16], [14] ha e been
discussing he co ela ion be ween o ganiza ional
alues and long- e m pe o mance o
o ganiza ions, his co ela ion is p o en on se e al
p ac ice cases. I has also been de e mined ha
o ganiza ions wi h clea ly s a ed o ganiza ional
alues, which a e in e nalized by employees,
each signifi can ly highe pe o mance esul s
compa ed o alues which a e less clea ly
s a ed o no s a ed a all [16]. On he o he
hand he e ha e been wa nings abou po en ial
haza ds young o ganiza ions a e aced wi h,
especially ega ding o ganiza ional alues
[20], ha when an o ganiza ion is young and
g owing miss defi ned o ganiza ional alues can
hinde i s g ow h and po en ially endange i s
de elopmen .
1.3 Fi o Values
When discussing how o ganiza ional alues fi
pe sonal alues, we can iden i y ou p ominen
heo ies ha we e de eloped h ough ime.
In he fi eld o in e ac ional heo y, [40] we
can see p oposi ion o a fi be ween pe sonal
alues and en i onmen al alues (pe sonali y-
en i onmen fi heo y). Fo he pu pose o his
a icle we will ocus on wo heo ies: a heo y
ha ocused on fi be ween a pe son and a job
(pe sonali y-job fi heo y) [31], and heo y [34]
which ocused on a fi be ween a pe son and
an o ganiza ion (pe sonali y-o ganiza ional fi ).
The emaining wo heo ies a e heo y [32]
o fi be ween a pe son and one’s oca ion
(pe sonal- oca ional fi ) and a heo y [29],
[26] which discusses he fi be ween a pe son
and a g oup (pe sonali y-g oup fi ). Resea ch
[49] also ound ou ha he highe le el o fi
be ween o ganiza ional and pe sonal alues is
clea ly shown in indi iduals’ posi i e app oach
o wo k as employees a e mo e sa isfi ed when
hey a e pe o ming hei asks.
1.4 Compe encies
Boya zis conside ed by many o be a pionee
in he fi eld o compe encies, has done an
ex ensi e esea ch among manage s in he
USA, iden i ying ac o s ha infl uence hei
success [9]. The s udy ocused on manage ial
compe encies. Findings [9] e ealed ha
compe encies a e a mix u e o indi iduals’
mo i es, abili ies, sel -image, social ole
and knowledge ha a pe son uses in social
in e ac ions. On he o he hand, we can see
defi ni ion o compe encies [42] in a di e en ly as
knowledge, ha one had gained. As such hey
a e infl uenced by mo i es, abili ies, sel -image,
social ole and knowledge ha one uses in
social in e ac ions [9]. The e a e o he au ho s
[4], [8] who iew compe encies as indi iduals’
beha io s in a ce ain si ua ion. In his espec ,
hey unde s and knowledge as some hing ha
is indi idually lea ned; hey p opose beha io s
o be he efl ec ion o compe encies. Ye ano he
defi ni ion o compe encies was p oposed [37]
ha somewha inco po a es a ious o he
defi ni ions o compe encies, by saying ha
he unde s ands indi iduals compe encies as:
“ac i a ion, implemen a ion and cohesion o all
he knowledge’s, abili ies, mo i es, sel image
and alues ha enables he indi idual o pe o m
asks and sol e p oblems in complex, a ious
and unexpec ed si ua ions ha ace him”.
Mo eo e , ano he in e es ing defi ni ion
was p oposed [46] ha “compe encies a e
appliance and co ela ion o knowledge, abili ies,
mo i es, sel image and alues ha shape
indi iduals compe encies”. Some ha e iden ifi ed
compe encies as [28], [7] pe sonal cha ac e is ics
ha ha e e ol ed h ough he educa ional p ocess
and we e u he shaped by wo k in o ganiza ion;
he e o e, au ho s do no jus ake in o accoun he
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educa ional p ocess bu also he wo k expe ience;
howe e , we can also see addi ion o he social
en i onmen [41], [10], in he so called p ima y
socializa ion pe iod.
1.5 The In l uence be ween
O ganiza ional Values and
Compe encies o Manage s
The concep o linking o ganiza ional alues o
compe encies was linked wi h o ganiza ional
cul u e, as o ganiza ional alues a e a pa o
i and as such hey a ac people wi h simila
alue p inciples and knowledge, skills and
abili ies. In o he wo ds, ce ain compe encies
infl uence how o ganiza ional cul u e is
c ea ed. The e o e, his indica es ha he e is
a co ela ion be ween o ganiza ional alues
and compe encies ha is wo h esea ching.
This, howe e , does no mean ha his a ea
has no ye been esea ched. Fo example,
he p ocess examined le el whe e we can
compa e p ocesses wi hin an o ganiza ion and
in ol emen as well as manage s’ coope a ion
wi hin hose same p ocesses [39]. Al hough
his esea ch yielded some esul s, we belie e
ha he e y decision o esea ch he p ocess
le el has infl uenced he esul s, showing less
co ela ion han he e ac ually is. We can also
see in es iga ion o he co ela ion be ween
manage s’ alues and o ganiza ional cul u e
[5]; fi ndings which e e o manage s’ alues
a e s ill ele an oday and ha e infl uenced
he de elopmen o o ganiza ional cul u e. The
s udies discussed abo e a e in line wi h ou
ini ial assump ion ha he e is a co ela ion
be ween o ganiza ional alues and manage s’
compe encies, hus making his opic
pa icula ly in e es ing o esea ch.
2. Resea ch Model
Ha ing closely s udied a ious scien ifi c and
p o essional li e a u e (s udies and heo ies on
o ganiza ional alues and compe encies) we
ha e de e mined ha he e is no model ha
could be applied o ou da a. This encou aged
us o de elop and p opose ou own model,
hough we knew ha his also b ings abou
some limi a ions:
 Fi s , we decided o analyze o ganiza ional
alues o nume ous o ganiza ions; we no ed
how many imes a ce ain o ganiza ional
alue shows up and concluded ha he
ollowing six o ganiza ional alues mos
equen ly occu in o ganiza ions om
he a el and leisu e indus y: quali y,
inno a ion, esponsibili y, e hics, cus ome s
and employees.
 Second, each o ganiza ional alue was
ma ched up wi h a compe ency ha is in line
wi h he meaning o ha alue. Based on
his, six o ganiza ional alues and ma ching
compe encies we e iden ifi ed. Fu he mo e,
indica o s we e iden ifi ed ha ep esen
each o ganiza ional alue o compe ence
ha was es ed be o e. We adap ed hose
indica o s o ou model, shown in Figu e 1.
Fig. 1: Resea ch model
Sou ce: [24]
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The le column o he model ea u es
indica o s ha ha e been p e iously o med
[44]. Quali y hus e e s o he quali y o wo k
and li e, whe eas inno a ion e e s o ques
o quali y and acili a ion o quali y. The alue
esponsibili y e e s o esponsible use o
esou ces and esponsible beha io . Simila ly,
he alue e hics e e s o e hical beha io and
e hical s anda ds. The alue cus ome s e e o
knowledge ha cos ume s a e he ocal poin o
e e y o ganiza ion. Las bu no leas , he alue
employees e e o knowledge ha employees
a e a powe ul sou ce o he company.
The igh hand side p esen s compe encies
wi h indica o s. They we e adap ed om he
compe ency p ofi le published by he Cen e
o Republic o Slo enia o Voca ional T aining
(he e on CVT). Fo he pu pose o his esea ch
a compe ency model de eloped by CVT o he
p o ession o ho el manage s was used [15].
This s anda d includes 114 wo k asks and o
each compe ence ha we ha e in ou model
we selec ed 8 asks, which efl ec a ce ain
compe ency.
Indica o s o alues ha e al eady been
es ed [44]. Howe e , he indica o s o
compe encies s ill needed o be es ed. Fo
his eason a pilo esea ch was conduc ed ha
confi med he alidi y o selec ed indica o s.
Ne e heless, mino changes we e unde aken
be o e he su ey, p esen ed in his s udy, was
conduc ed.
3. Me hodology
3.1 Resea ch Ques ion and
Hypo hesis
The aim o he esea ch was o es he alidi y
o he model shown in Figu e 1. To his end, ou
esea ch ques ion is: Is he e a s a is ically
signifi can infl uence o o ganiza ional
alues on ma ching compe encies?
In o de o answe his esea ch ques ion
he ollowing esea ch hypo hesis was se up:
H: The o ganiza ional alues s a is ically
signifi can ly infl uence compe encies o manage s.
3.2 Ins umen
The co ela ion was es ed using
a ques ionnai e wi h a pape -and-pencil su ey.
The whole popula ion o he sec o ( a el and
leisu e) ep esen s 9,117 people. We ha e
been gi en consen om se e al o ganiza ions
wi hin he sec o ha employs 2,762 people.
1,100 ques ionnai es we e dis ibu ed. The
sampling wi hin o ganiza ions was andom. O
1100 ques ionnai es, 388 we e e u ned, wha
ep esen s 35.27% o all ques ionnai es sen
ou , i.e. 4.26% o he en i e popula ion.
The ques ionnai e comp ised 75 ques ions
ela ing o (1) o ganiza ional alues, (2)
compe encies and (3) esponden ’s de ails
(age, gende , numbe o wo king yea s, le el o
educa ion e c.).
3.3 Sample
We e alua ed he alidi y o he sample wi hin
he selec ed sec o . The es chi-squa e es
o signifi cance was employed on he ollowing
demog aphic in o ma ion o esponden s:
gende , educa ion and age. Fo he a iable
sex, chi-squa e was 0.598 and signifi cance
le el a p = 0.434, o he a iable educa ion,
he chi-squa e es was 9.296 wi h signifi cance
le el a p = 0.054, he fi nal a iable age p o ided
a alue o 13.971, and he le el o signifi cance
was a p = 0.052.
The alue o chi-squa e dis ibu ion a
signifi cance 0.05 o 5% a e o a iables wi h
single deg ee o eedom ( a iable gende )
3.8415, o a iables wi h ou deg ees o
eedom ( a iable educa ion) 9.4877 and
o a iables wi h se en deg ees o eedom
( a iable age) 14.0671 [38].
Based on he fi ndings we can conclude ha
he esea ch sample could be gene alized o
he whole popula ion.
The sample which has been used o he
pu pose o his pape con ained 133 (38.4%)
male esponden s and 213 (61.6%) emale
esponden s. The da a on age g oups a e
p esen ed in Table 1.
The da a on educa ion a e shown in Table 2.
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Age g oup Responses %
Up o 24 yea s (inclusi e) 31 8.9
om 25 o 29 yea s 49 14.0
om 30 o 34 yea s 53 15.2
om 35 0 39 yea s 51 14.6
om 40 o 44 yea s 60 17.2
om 45 o 49 yea s 50 14.3
om 50 o 54 yea s 38 10.9
55 yea s o mo e 17 4.9
To al 349 100.0
Sou ce: [24]
Educa ion Responses %
Elemen a y school o less 34 9.6
Voca ional high school 83 23.5
High school 121 34.3
College deg ee 80 22.7
Uni e si y deg ee o mo e 35 9.9
To al 353 100.0
Sou ce: [24]
4. Resul s
Fi s , we es ed he alidi y o he ques ionnai e
using he C onbach’s alpha es , calcula ing he
coe fi cien s o each se o a iables. We ha e
pe o med his es on a iables ha measu ed
alues fi s ; he alue was 0.859, hus indica ing
g ea eliabili y o measu emen . Fo a iables
ha measu ed compe ency quali y he alue
was 0.833, o a iables measu ing inno a ion
compe ence he alue was 0.823, o a iables
measu ing esponsibili y compe ence he
alue was 0.855. Mo eo e , o a iables ha
measu ed he e hics compe ence he alue was
0.841 and o cus ome s compe ence he alue
was 0.840. Finally, he a iables ha measu ed
he quali y compe ence he alue was 0.861.
These alues indica e g ea eliabili y o
measu emen [22] and wi h ega d o he
composi ion and cha ac e is ics o he sample,
we belie e ha i is ep esen a i e.
4.1 Fo ma ing Me ged Va iables
The s uc u e o he ques ionnai e used in
he su ey demanded some a iables o be
me ged and no used indi idually. Values o
some a iables ha we e in en ionally o med
in nega i e o m s a emen s we e ans o med
h ough he s a emen s be o e c ea ing
composi e a iables and we e no changed in o
posi i e o m.
In he fi s s ep we ha e conduc ed
a ac o analysis on he se o fi s 20 a iables
ha measu ed o ganiza ional alues. Ou
o 20 a iables 12 o hem ha e posi ioned
hemsel es in 6 di e en ac o s wi h sui able
weigh s, o he 8 ha e ei he no posi ioned in
any o he ac o s o ha e had minimum weigh
in wo o mo e ac o s ha is why we ha e
emo ed hem. Resul s a e shown in Table 3.
Tab. 1: Age g oups o esponden s’
Tab. 2: Educa ion o esponden s
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72 2015, XVIII, 1
Ekonomika a managemen
Va iable Fac o
123456
V3 Quali y o wo k is impo an in ou o ganiza ion. .942
V4 Wi hin ou o ganiza ion we a e ocused
on success ully comple ing ou asks. .754
V20 Encou agemen o posi i e examples is a e
in ou o ganiza ion. .726
V15 Inhibi ion o inno a i e ideas is equen
in ou o ganiza ion. .710
V18 Adap a ion o di e en business si ua ions
p esen s a p oblem o ou o ganiza ion. .659
V10 Immo al beha io a wo k is accep able
in ou o ganiza ion. .620
V7 In ou o ganiza ion we espec each o he . .902
V12 Employees in ou o ganiza ion in e ac . .622
V19 In ou o ganiza ion we y o sa is y he needs
o ou cos ume s. .869
V8 P ac ices in ou o ganiza ion a e ocused
on ou cos ume s/gues s. -.533
V5 A wo k in ou o ganiza ion we beha e esponsibly
owa ds o he s a ound us. .723
V2 To achie e he objec i es wi hin ou o ganiza ion
we a e wo king pe sis en ly. .210
Sou ce: [24]
We ha e named he ac o s ha we ha e
de e mina ed in Table 3 in he ollowing o de ;
he fi s ac o ep esen s quali y, so we ha e
me ged he a iables in he fi s ac o in o new
a iable named OVQ – O ganiza ional alue
quali y. The a iables in he second ac o
ep esen inno a i eness, so we ha e me ged
he a iables in he second ac o in new a iable
named OVI – O ganiza ional alue inno a ion.
The a iables in he hi d ac o ep esen e hical
conduc , so we ha e me ged he a iables in
he hi d ac o in new a iable named OVE –
O ganiza ional alue e hics. The a iables in
he ou h ac o ep esen employees, so we
ha e me ged he a iables in he ou h ac o
in new a iable named OVE – O ganiza ional
alue employees. The a iables in he fi h ac o
ep esen cos ume s, so we ha e me ged he
a iables in he fi h ac o in new a iable named
OVC – O ganiza ional alue cos ume s.
The a iables in he fi nal six h ac o ep esen
esponsibili y, so we ha e me ged he a iables
in he six h ac o in new a iable named OVR –
O ganiza ional alue esponsibili y.
Some may a gue ha he second a iable in
six h ac o V2 To achie e he objec i es wi hin
ou o ganiza ion we a e wo king pe sis en ly is
no sui able o be posi ioned due o he ela i ely
low weigh ha i has, bu due o he ac ha i
has posi ioned only in his six h ac o and i has
posi ioned as a second no a leading a iable in
his ac o we ha e decided o use i anyways.
Wi h he help o ac o analysis we we e able
o explain 67.76% o a iabili y o o ganiza ional
alues wi h hese 12 a iables in 6 ac o s.
In he second s ep we ha e conduc ed
a ac o analysis on he se o second 48
a iables ha measu ed compe encies. Ou
o 48 a iables 30 o hem ha e posi ioned
hemsel es in 6 di e en ac o s wi h sui able
weigh s, o he 18 ha e ei he no posi ioned in
any o he ac o s o ha e had minimum weigh
in wo o mo e ac o s ha is why we ha e
emo ed hem. Resul s a e shown in Table 4.
Tab. 3: Fac o analysis o a iables ha measu ed o ganiza ional alues
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Va iable Fac o
123456
U1 My manage communica es wi h cos ume s
espec ully. .719
E5 My manage supe ises compliance o ex e nal
and in e nal egula ions. .544
O6 My manage moni o s he esul s
o he o ganiza ional uni . .516
E4 My manage wo ks in acco dance wi h
he en i onmen al p o ec ion measu es. .509
O2 My manage dis ibu es he wo k o subo dina es
acco ding o wo kload. .487
U3 My manage akes ca e o he impo ance
o con ac s wi h cos ume s. .481
O7 My manage akes ca e o ensu e he a ional
use o ene gy, ma e ials and ime. .455
E6 Dis espec ul communica ion wi h employees
is ypical o my manage . .696
E3 Immo al conduc is ypical o my manage . .581
Z1 My manage ’s conduc c ea es a nega i e
a mosphe e. .580
U8 My manage ails o ensu e good ela ionships
wi h cus ome s. .538
E7 My manage has a disc imina o y a i ude owa ds
employees. .494
I2 Encou aging changes o he p ocedu es a wo k a e
ypical o my manage . .652
K3 My manage is moni o ing he implemen a ion
o asks. .495
K2 My manage esol es demanding complain s
p o essionally. .474
K4 My manage encou ages employees o pe o m
be e a wo k. .465
I5 Timely iden ifi ca ion o new o ms o wo k is ypical
o my manage . .443
K1 My manage does no supe ise he wo k p ocess. .771
K5 My manage does no con ol he quali y
o pe o med wo k. .566
O1 My manage i esponsibly o de s he wo k
o employees. .506
K8 My manage is no able o deal wi h asks
in imely manne . .467
O3 My manage is unp o essional a o ganiza ion
o wo k wi hin he uni . .456
Tab. 4: Fac o analysis o a iables ha measu ed compe encies (pa 1)
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Va iable Fac o
123456
Z7 P o iding ins uc ion o new employees a wo k
is ypical o my manage . .802
Z2 My manage pa icipa es as a men o o new
employees. .702
Z8 My manage ad ises employees a wo k. .653
Z4 Ca ing o he con inuous de elopmen o employe-
es is ypical o my manage . .539
Z3 Resol ing he conc e e p oblems in he p ocess is
he na u e o my manage . .466
U6 My manage p epa es special ma ke ou le s
(discoun s, c edi s, ec .) .465
U7 My manage moni o s cus ome loyal y. .374
U5 My manage moni o s supply on he ma ke . .351
Sou ce: [24]
We ha e named he ac o s ha we ha e
de e mina ed in Table 4 in he ollowing
o de ; he fi s ac o ep esen s esponsible
beha io , so we ha e me ged he a iables
in he fi s ac o in o new a iable named
CR – Compe encies esponsibili y. The
a iables in he second ac o ep esen e hical
conduc , so we ha e me ged he a iables in
he second ac o in new a iable named CE
– Compe encies e hics. The a iables in he
hi d ac o ep esen inno a i e beha io , so
we ha e me ged he a iables in he hi d ac o
in new a iable named CI – Compe encies
inno a ion. The a iables in he ou h ac o
ep esen assu ance o quali y, so we ha e
me ged he a iables in he ou h ac o in
new a iable named CQ – Compe encies
quali y. The a iables in he fi h ac o
ep esen coope a ion wi h employees, so we
ha e me ged he a iables in he fi h ac o in
new a iable named CEm – Compe encies
employees. The a iables in he fi nal six h
ac o ep esen cos ume s, so we ha e me ged
he a iables in he six h ac o in new a iable
named CC – Compe encies cos ume s.
Wi h he help o ac o analysis we we e able
o explain 54.96% o a iabili y o compe encies
wi h hese 30 a iables in 6 ac o s.
A e o ming new me ged a iables we
ha e also me ged all o ganiza ional alues in o
one new a iable ha we ha e named OVMe
– O ganiza ional alues me ged. We did
he same wi h all me ged compe encies and
c ea ed ano he new a iable named CMe –
Compe encies me ged. Ou nex s ep was o
measu e mean alues and s anda d de ia ions
in hese newly o med a iables, esul s a e
show in Table 5.
Illus a ed in Table 5, nei he o mean
alues no s anda d de ia ions o newly o med
a iables a e abo e he gene ally expec ed
ange. As a as mean alues go he e is no
much o a di e ence be ween a iables ela ed
o o ganiza ional alues compa ed o he
a iables ela ed o compe encies, bu when
we look in o he alues o s anda d de ia ions
we can see ha he a e age s anda d de ia ion
is sligh ly lowe o a iables ela ed o
compe encies as opposed o a iables ela ed
o o ganiza ional alues.
Fu he in e es was ela ed o measu ing
he co ela ion be ween me ged a iables o
o ganiza ional alues and ma ching pai s o
me ged a iables o compe encies. The e o e
Pea son’s co ela ion coe fi cien was used;
esul s a e shown in Table 6.
Tab. 4: Fac o analysis o a iables ha measu ed compe encies (pa 2)
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75
2015
Business Adminis a ion and Managemen
Me ged a iable Mean alue S anda d
de ia ion
O ganiza ional alues
OVQ – O ganiza ional alue quali y 4.32 0.90
OVI – O ganiza ional alue inno a ion 3.40 1.06
OVR – O ganiza ional alue esponsibili y 4.10 0.89
OVE – O ganiza ional alue e hics 3.52 1.05
OVC – O ganiza ional alue cus ome s 4.07 0.80
OVEm – O ganiza ional alue employees 3.64 0.93
OVMe – O ganiza ional alues me ged 3.83 0.63
Compe encies
CQ – Compe encies quali y 3.98 0.87
CI – Compe encies inno a ion 3.68 0.86
CR – Compe encies esponsibili y 3.91 0.82
CE – Compe encies e hics 3.94 0.92
CC – Compe encies cus ome s 3.76 0.91
CEm – Compe encies employees 3.67 0.91
CMe – Compe encies me ged 3.84 0.69
Sou ce: [24]
Among da a shown in Table 6 we ha e
highligh ed he co ela ions ha we a e in e es ed
in. All he highligh ed co ela ions a e posi i e,
he s eng h o he co ela ion is mode a e in
mos cases [1], only he co ela ions be ween
he o ganiza ional alue esponsibili y and
he compe ence esponsibili y and co ela ion
be ween he o ganiza ional alue cos ume s
and he compe ence cos ume s a e s ong [1]
in he ma ching pai s ha we a e in e es ed in.
Also seen om Table 6 he e a e some o he
co ela ions ha need o be men ioned. The e is
a s ong co ela ion be ween o ganiza ional alue
cos ume s and compe encies esponsibili y
(.628**) wha can be explained ha in he sec o
ha his esea ch was conduc ed cos ume s
a e e y impo an and he e o e esponsible
beha io o manage s owa ds cos ume s is
comple ely expec ed. Howe e , he e a e also
some pai s ha ha e no p esen ed s a is ically
signifi can co ela ion, among o ganiza ional
alues e hics and compe encies esponsibili y
he e is no s a is ically signifi can co ela ion
(.073) and his is somewha ala ming, since i
ells us ha o ganiza ional alue e hics does no
co ela e wi h esponsible beha io o manage s.
In he ollowing sec ion we ha e conduc ed
a linea eg ession analysis whe e he infl uence
o be ween independen a iables owa ds
dependen a iables was analyzed. The
infl uence o each o he independen a iables
was e alua ed so ha i is no dependen
on infl uences be ween a ious independen
a iables. Table 7 p esen s he alues o
eg ession among pai s o independen
a iables (o ganiza ional alues) and ma ching
pai s o dependen a iables (compe encies),
as p oposed in ou esea ch model.
Tab. 5: Mean alues and s anda d de ia ions o me ged a iables
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82 2015, XVIII, 1
Ekonomika a managemen
[52] SCHEIN, E. H. O ganiza ional Cul u e and
Leade ship: A Dynamic View. San F ancisco:
Jossey-Publishe , 1987. ISBN 978-1555423315.
[53] SCHWARTZ, S. H. Uni e sals in he con e n
and s uc u e o alues: Theo e ical ad ances
and empi ical es s in 20 coun ies. Ad ances
in expe imen al social psychology. 1992, Vol.
25, pp. 1-65. ISSN 0065-2601. doi:h p://dx.doi.
o g/10.1016/S0065-2601(08)60281-6.
[54] SCHWARTZ, S., BILSKY, W. H. Towa d
a uni e sal psychological s uc u e o human
alues. Jou nal o Pe sonali y and Social
Psychology. 1987, Vol. 53, Iss. 3, pp. 550-
562. ISSN 0022-3514. doi:h p://dx.doi.
o g/10.1037/0022-3514.53.3.550.
[55] SIMMERLY, R. G. S a egic planing and
leade ship in con inuing educa ion. San
F ancisco: Jossey-Bass Publishe s, 1987. ISBN
978-1555420345.
[56] THOMPSON, J., RICHARDSON, B.
S a egic compe ency: The lea ning challange.
Jou nal o Wo kplace Lea ing. 1996, Vol. 9, Iss.
5, pp. 153-162. ISSN 1366-5626.
assis . p o . Mi ja Go enak, Ph.D.
Uni e si y o Ma ibo
Facul y o Tou ism
[email p o ec ed]
p o . Ma ko Fe jan, Ph.D.
Uni e si y o Ma ibo
Facul y o O ganiza ional Sciences
ma ko. e jan@ o .uni-mb.si
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Abs ac
THE INFLUENCE OF ORGANIZATIONAL VALUES ON COMPETENCIES
OF MANAGERS
Mi ja Go enak, Ma ko Fe jan
This pape discusses he in l uence o o ganiza ional alues on manage s’ compe encies.
O ganiza ional alues a e a e l ec ion o indi idual alues o ounde o ounding membe s o he
o ganiza ion. Th ough ime o ganiza ional alues a e shaped by e e y membe o he o ganiza ion
and by e en s ha shape he o ganiza ion. On he o he hand compe encies o manage s a e no
sha ed by he whole o ganiza ion hough hey do in l uence he way manage s un hei o ganiza ions
and h ough his also how o ganiza ions wo k. Based on he i ndings o p e ious s udies a model o
measu ing he in l uence o o ganiza ional alues on manage s’ compe encies was p oposed. Mo e
speci i cally, by conduc ing a p elimina y s udy a model was c ea ed ha discusses he in l uence
o six mos commonly s a ed o ganiza ional alues on he ma ching compe encies. To his end
esea ch ques ion has been p oposed: Wha is he le el o co ela ion be ween o ganiza ional
alues and ma ching compe encies o manage s? The pape -and-pencil su ey was ca ied ou in
he a el and leisu e indus y, whe e 1,100 employees we e su eyed. The 388 pa icipan s who
i lled ou he ques ionnai e ep esen a 35.27% yield o su eys sen ou and 4.26% o he popula ion
o his indus y in Slo enia. We ha e de e mined ha he e is a s a is ically signi i can in l uence o
o ganiza ional alues on ma ching compe encies. This i nding clea ly indica es ha o ganiza ional
alues ha e a s ong in l uence on manage s’ compe encies. This also o some ex en suppo s he
idea o managing by alues whe e managing o o ganiza ions is ocused on o ganiza ional alues
and e e y decision is done h ough he scope o hese alues.
Key Wo ds: Values, o ganiza ional alues, compe encies, model, a el and leisu e indus y.
JEL Classi i ca ion: M12.
DOI: 10.15240/ ul/001/2015-1-006
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