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Assessing and enhancing health care providers' response to domestic violence

Abstract

This study aimed to examine possible changes from 2008 to 2012 in the skills of health care staff in identifying and intervening in domestic violence (DV). A longitudinal descriptive study design with volunteer samples (baseline; n = 68, follow-up; n = 100) was used to acquire information regarding the present state and needs of the staff in practices related to DV. The results of the baseline survey were used as a basis for planning two interventions: staff training and drafting practical guidelines. Information was collected by questionnaires from nurses, physicians, and social workers and supplemented by responses from the interviews. The data were analysed using both quantitative and qualitative methods. A chi-square test was used to test the statistical significance of the data sets. In addition, participants' quotes are used to describe specific phenomena or issues. The comparison showed that overall a small positive change had taken place between the study periods. However, the participants were aware of their own shortcomings in identifying and intervening in DV. Changes happen slowly, and administrative support is needed to sustain such changes. Therefore, this paper offers recommendations to improve health care providers' response to DV. Moreover, there is a great need for evaluating the training programme used.

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Assessing and enhancing health care providers' response to domestic violence

Author: Leppäkoski, Tuija,Flinck, Aune,Paavilainen, Eija
Year: 2014
Source: https://trepo.tuni.fi/bitstream/10024/99854/1/assessing_and_enhancing_health_2014.pdf
Resea ch A icle
Assessing and Enhancing Heal h Ca e P o ide s’ Response o
Domes ic Violence
Tuija Leppäkoski,1,2 Aune Flinck,1,2,3 and Eija Paa ilainen1,2
1School o Heal h Sciences, (Nu sing Science), Uni e si y o Tampe e, Finland
2The Dis ic Hospi al o Sou he n Os obo hnia, Finland
3Na ional Ins i u e o Heal h and Wel a e, Finland
Co espondence should be add essed o Tuija Lepp¨
akoski; [email p o ec ed]
Recei ed 11 Decembe 2013; Accep ed 13 Ma ch 2014; Published 22 Ap il 2014
Academic Edi o : Ma ia Helena Palucci Ma ziale
Copy igh © 2014 Tuija Lepp¨
akoski e al. This is an open access a icle dis ibu ed unde he C ea i e Commons A ibu ion
License, which pe mi s un es ic ed use, dis ibu ion, and ep oduc ion in any medium, p o ided he o iginal wo k is p ope ly
ci ed.
This s udy aimed o examine possible changes om 2008 o 2012 in he skills o heal h ca e s a in iden i ying and in e ening in
domes ic iolence (DV). A longi udinal desc ip i e s udy design wi h olun ee samples (baseline; 𝑛=68, ollow-up;𝑛 = 100)
was used o acqui e in o ma ion ega ding he p esen s a e and needs o he s a in p ac ices ela ed o DV. The esul s o he
baseline su ey we e used as a basis o planning wo in e en ions: s a aining and d a ing p ac ical guidelines. In o ma ion
was collec ed by ques ionnai es om nu ses, physicians, and social wo ke s and supplemen ed by esponses om he in e iews.
The da a we e analysed using bo h quan i a i e and quali a i e me hods. A chi-squa e es was used o es he s a is ical signi icance
o he da a se s. In addi ion, pa icipan s’ quo es a e used o desc ibe speci ic phenomena o issues. The compa ison showed ha
o e all a small posi i e change had aken place be ween he s udy pe iods. Howe e , he pa icipan s we e awa e o hei own
sho comings in iden i ying and in e ening in DV. Changes happen slowly, and adminis a i e suppo is needed o sus ain such
changes. The e o e, his pape o e s ecommenda ions o imp o e heal h ca e p o ide s’ esponse o DV. Mo eo e , he e is a g ea
need o e alua ing he aining p og amme used.
1. In oduc ion
Domes ic iolence (DV) is globally ecognised as a majo
bu unde epo ed public heal h and social p oblem among
he e osexual and same-sex couples [1,2]. I esul s in inju ies
and o he nega i e sho - and long- e m e ec s on he heal h
o all he amily membe s [3,4]. Child en and young people
in amilies whe e DV has aken place a e a isk o abuse and
associa ed de imen al heal h ou comes [5–7]. Nu ses and
physicians play a i al ole in add essing hese p oblems. Ea ly
iden i ica ion o DV can educe i s consequences and may
help o p e en u he iolence.
Un o una ely, heal h ca e p o essionals do no engage
wi h hese issues and hey do no ou inely sc een o heal h
isks such as DV o child abuse (CA) and neglec . In a Swedish
s udybySundbo ge al.,onlyhal o henu seswo kingin
p ima y heal h ca e always asked women abou DV and did
so mos ly when he pa ien was physically inju ed [8]. Heal h
p o essionals do no ask abou o iden i y DV, e en in cases
whe e i is ob ious [9–12]. Acco ding o a Finnish s udy by
Husso e al., i seems ha he e is a endency o heal h ca e
s a o ocus on ixing he inju ies and consequences o DV
while dismissing he iolence ha is he cause o symp oms
and inju ies [13]. Consequen ly, asking abou iolence is
undesi able. On he o he hand, pa ien s gene ally ind being
asked abou iolence accep able [7,8,11,12].
Va ious s udies ha e shown ha nu ses and doc o s
asc ibe hei eluc ance o o discom o wi h inqui ing abou
DV o ac o s such as lack o ime, beha iou s a ibu ed o
women li ing wi h abuse (e.g., denial), lack o aining and
e ec i e in e en ions, he complexi ies o p o iding whole
amily ca e, and pa ne p esence [10,11,14–16]. A lack o
knowledge o he causes and e ec s o DV o en leads o
eelings o inadequacy and us a ion [13]. Fo example,
auma caused by DV is no always ecognized by heal h
ca e p o essionals. The ic im’s auma may a ec he ic im’s
Hindawi Publishing Co po a ion
Nu sing Resea ch and P ac ice
Volume 2014, A icle ID 759682, 8 pages
h p://dx.doi.o g/10.1155/2014/759682
2Nu sing Resea ch and P ac ice
abili y o discuss he p oblem. Fu he mo e, nu ses who wo k
in a as -paced en i onmen may be used o seeing immedia e
esul s when hey in e ene wi h pa ien s, whe eas DV is a
complex issue and no he one ha can be sol ed in one isi
[17]. O e all, awa eness o one’s own a i udes, my hs, and
s e eo ypes (e.g., men a e always o ende s; iolence is only
physical; iolence only conce ns ma ginal g oups) plays an
impo an ole in one’s eadiness o deal wi h in ima e pa ne
iolence (IPV) [8,11,17,18].
The mos equen ly epo ed acili a o s o ask abou DV,
alongside aining communi y esou ces and p o essional
ools, a e p o ocols and police [7,15]. Mul i ace ed and
in e sec o al app oaches ha add ess he indi idual, in e -
pe sonal, wo kplace, and sys emic issues aced by nu ses and
physicians when inqui ing abou DV a e equi ed [15]. I has
also been men ioned ha s ong leade ship and p io i iza ion
o he issue ha e acili a ed he de elopmen o he ca e
p ocess o de ec and manage DV p esen a ions [19]. T aining
and o ganiza ional change wi hin heal hca e sys ems can
inc ease he iden i ica ion and knowledge o DV, as well as
heal h p o essionals’ eadiness o ask ic ims abou i [16,19–
21]. Howe e , so a , he e ec o sys ema ic sc eening o
DV has emained somewha unclea . Randomized con olled
ials ha e shown ha he e is insu icien e idence o
ecommend ou ine sc eening o DV [22,23].
The Finnish na ional publica ion “Recommenda ions
o he p e en ion o in e pe sonal and domes ic iolence”
(2008) s esses local and egional wo k and he impo ance
o s a egic planning, in addi ion o aining [24]. A “Na ional
clinical nu sing guideline o iden i ying and in e ening in
child mal ea men wi hin he amily in Finland” has also
been d awn up based on p ac ical wo k [25].
Du ing his esea ch p ojec , he s a pa icipa ing in
he s udy was ained o ecognise and add ess DV. Finally,
he ollow-upsu eywasconduc ed.Thes udysea ched o
answe s o he ollowing ques ions. (1) How did he s a ’s
abili y ode ec iolencechangedu ing he esea chpe iod
o 2008–2013? (2) How did he s a ’s eadiness o in e ene
in iolence change du ing his ime pe iod?
2. Pa icipan s and Me hods
2.1. Pa icipan s. The s udy began in 2008 wi h an ini ial
su ey o heal h ca e p o essionals in a la ge cen al hospi al
and in one local p ima y heal h ca e o ganiza ion. The pa -
icipa ing uni s we e an eme gency clinic and a doc o s’ o ice
in p ima y heal h ca e, an eme gency clinic, an o hopaedic
wa d, and an acu e psychia y eme gency uni in specialized
heal h ca e. The s a p o ile o he s udy included physicians,
nu ses, and social wo ke s. The idea was o enhance no only
he knowledge, skills, o a i udes o indi iduals wi h espec
o domes ic iolence bu also in e disciplina y unde s anding
and collabo a ion.
2.2. S udy Design. Thisisalongi udinals udywi hap e-
/pos es design. An ini ial su ey was used o gain in o ma-
ion o he p esen s a e and needs o he heal h ca e wo ke s
in p ima y and specialized heal h ca e wi h espec o DV.
The esul s o he su ey we e used as a basis o planning
ollow-up in e en ions: s a aining and d a ing p ac ical
guidelines.
The ques ionnai e asked o he ollowing in o ma ion:
he pa icipan s’ demog aphic da a (gende , age, occupa ion,
leng h o ime in cu en occupa ion, and employmen
s a us), he p e alence and/o ea men o DV (e.g., “Can
you es ima e how o en you mee o ea women o men
who a e ic ims o DV?” “Can you es ima e how o en you
mee o ea women o men a wo k who a e pe pe a o s
o DV?” “A wo k, ha e you me o ea ed men who ha e
expe ienced DV?”), he iden i ica ion o and in e en ion in
DV(e.g.,“Doyoubelie eyouwouldiden i yapa ien whois
expe iencing o has expe ienced DV?” “Do you belie e you
would iden i y a pa ien who is o who has been iolen in
hei ela ionship?” “Is he e an ope a ions model in you
wo k uni o in e ening in DV?” “Do you collabo a e wi h
di e en suppo au ho i ies when mee ing he ic im and
he pe pe a o ?” Fu he mo e, he pa icipan s we e asked
o iden i y issues ha may be a ba ie o he ecogni ion o
DV and he ac ions o he heal h ca e pe sonnel wi h a pa ien
who has expe ienced iolence o who has used iolence.),
he quali y o he DV aining ecei ed (e.g., “Has DV been
discussed in you p o essional basic aining?” “Ha e you
pa icipa ed in aining o ganized by you employe ?”), and
oneopen-endedques ioncomp ising heDVwo kin he
pa icipan ’s uni wi hin he las wo yea s (see Tables 1and
2).
In addi ion, quali a i e da a we e ga he ed by in e iew-
ing heal h ca e p o essionals, du ing wo g oup in e iews,
police, a social wo ke , and c isis wo ke s abou hei expe-
iences ega ding coope a ion in p ac ice, including ba ie s
and possibili ies, sha ed esponsibili ies, and mo i a ion o
eac o DV.
The ou come e alua ion da a we e collec ed in May
2012 wi h he same ins umen as a he beginning o he
p ojec , in 2008. In addi ion, quali a i e da a we e ga he ed
by in e iewing heal h ca e p o essionals (𝑛=6).
2.3. In e en ions. The educa ional in e en ion was planned
on he basis o he esul s o he ini ial su ey [26]and
esea ch e idence om ea lie s udies (e.g., [9,27,28]) and
was comple ed o e a ou -mon h pe iod, om Janua y 2008
o May 2008. The aining was ca ied ou o e h ee aining
sessions. The sessions we e epea ed wice wi h he same
con en so ha asmanyshi wo ke saspossiblecould
pa icipa e. The hemes o he sessions we e o ien a ion (2×
4h), DV om an e hical and legal poin o iew and aising
he p oblem in discussion (2×7h), and local, egional, and
na ional se ice ne wo ks in DV and sol ing p oblems.
A he same ime o he aining sessions, a de elopmen
p ocess was s a ed o c ea e p ac ical guidelines o be used
as a ool o de e mining how o iden i y, espond, and
in e enein he ollowingsi ua ions:whe e he ea emo e
easons o suspec DV, when DV is b ough up by he pa ien ,
andwhen hesymp omsandsignso hehappenedDV
a e no iceable. The idea was ha he s a can immedia ely
Nu sing Resea ch and P ac ice 3
Table 1: Demog aphic da a on pa icipan s.
Va iable Ca ego y Ini ial su ey 2008 (𝑛=68)Follow-up su ey
2012 (𝑛 = 100)
Gende Male 15% 14%
Female 85% 86%
Age (yea s)
Mean 42 41
Median 45 43
Range (24–59) (21–60)
S anda d de ia ion 10 12
Age g oup
≤29 16% 29%
30–39 23% 14%
40–49 37% 23%
50–59 24% 32%
≥60 2%
Occupa ional s a us
Nu se 65% 62%
P ac ical nu se 25% 28%
Social wo ke 4%
Doc o 6% 2%
O he s 8%
Occupa ion ime
Mean 16 16
Median 15 15
Range (0.5–37) (0.3–40)
S anda d de ia ion 11 12
Employmen Pe manen 71% 76%
Tempo a y 29% 24%
apply he knowledge gained om he cou se in o p ac-
ice. A mul idisciplina y eam ha comp ised s a nu ses,
social wo ke s, and physicians wo ked oge he wi h he
esea che s. O e he yea s 2011–2013, he de ised guidelines
[29] ha e been in eg a ed and implemen ed in p ac ice o
help and encou age he heal h ca e s a o iden i y and
in e ene in DV. So a , a o al o 14 in o ma ion e en s ha e
been held wi h 237 pa icipan s. In addi ion, a p ojec wo ke
has isi ed di e en uni s o alk abou he issue.
2.4. Da a Analysis. F equency ables we e used o examine
all a iables. Pea son’s chi-squa e es was used o es he
changes in opinions be ween 2008 and 2012. S a is ical
signi icancewasse a hele elo 5%(𝑃 < 0.05). Because o
he low numbe o answe s o some ques ions, he da a we e
combined in o wo g oups.
Di ec quo es we e used o desc ibe he pa icipan s’
expe iences and a i udes ega ding he DV in e en ions ha
hey had made.
2.5. E hical Issues. E hical app o al (R12857H) o he p ojec
was g an ed by he E hical Commi ee o Pi kanmaa Hospi al
Dis ic . No pe sonal da a o he s a we e eco ded. Quo es
ha e been used in such a way ha he in o man s a e no
ecognizable.
3. Resul s
3.1. The Pa icipan s’ Demog aphic Da a. The 2008 sample
consis s o 68 esponden s and he esponse a e was 35%.
The 2012 sample consis s o 100 esponden s and he esponse
a ewas50%.The eha ebeennosigni ican di e encesin he
esponden demog aphics (gende dis ibu ion, occupa ional
s a us, leng h o ime in cu en occupa ion, and ull- o pa -
ime employmen ) du ing he s udy yea s o 2008 and 2012. In
bo h yea s,less han one-six h o he esponden s we e men.
Nine y pe cen o he esponden s a e nu ses wi h a ying
le els o educa ion and 10% a e o he pe sonnel, such as social
wo ke s and doc o s (Table 1).
In con as , he age o he pe sonnel di e s o some ex en
be ween he s udy yea s. In he 2008 da a, he median age
o he esponden s is 45 yea s. In he 2012 da a, he median
age o he esponden s is 43 yea s. Howe e , he di e ence is
no signi ican . In he 2008 da a, esponden s be ween 40 and
49 yea s o med 37% o all esponden s, whe eas, in he da a
om 2012, hey o m less han a qua e o all he esponden s
(Table 1).
3.2. Iden i ica ion o a Vic im o DV and a Pa ien Who Has
Used Violence. The esul s o he ini ial su ey (26) e ealed
ha he s a had di e en kinds o ba ie s o iden i ica ion
o and in e en ion in DV, o example, a lack o men o ing
and olemodellingandape cei edlacko p i acyand
4Nu sing Resea ch and P ac ice
Table 2: Changes o opinions o he esponden g oups o manage DV.
Ques ions Ini ial su ey 2008 Follow-up su ey 2012 Signi icance es
𝜒2d 𝑃 alue
Can you es ima e how o en a wo k you mee o
ea women o men who a e ic ims o DV?
A leas once a mon h (22) 33% (28) 29% 0.558
Once a mon h o less (45) 67% (70) 71%
Can you es ima e how o en a wo k you mee o
ea women o men who a e pe pe a o s o DV?
A leas once a mon h (15) 23% (25) 26% 0.684
Once a mon h o less (51) 77% (73) 74%
A wo k, ha e you me o ea ed men who ha e
expe ienced DV?
No (40) 60% (39) 39% 6.897 1 0.009
Yes (27) 40% (61) 61%
Do you belie e you would iden i y a pa ien who is
expe iencing o has expe ienced DV?
Always o o en (29) 43% (54) 55% 0.155
Once o ne e (38) 57% (45) 45%
Do you belie e you would iden i y a pa ien who is
o who has been iolen in hei ela ionship?
Always o o en (13) 19% (34) 34% 4.227 1 0.040
Once o ne e (54) 81% (66) 66%
Do you hink ha iden i ica ion o DV is di icul o
easy?
Di icul (60) 88% (82) 86% 0.747
Easy (8) 12% (13) 14%
Do you hink ha in e en ion in DV is di icul o
easy?
Di icul (63) 97% (86) 90% 0.475
Easy (2) 3% (10) 10%
Is he e an ope a ions model in you wo k uni o
in e ening in DV?
No (34) 51% (12) 13% 35.761 2 <0.000
Yes (4) 6% (34) 35%
Canno say (29) 43% (50) 52%
Do you collabo a e wi h di e en suppo ing
au ho i ies when mee ing he ic im and he
pe pe a o ?
No (32) 51% (47) 49% 0.821
Yes (31) 49% (49) 51%
Has DV been discussed in you p o essional basic
aining?
No (49) 77% (53) 55% 7.577 1 0.006
Yes (15) 23% (43) 45%
Has you cu en employe o ganized supplemen a y
aining ela ed o DV?
No (37) 56% (29) 30% 22.585 2 <0.000
Yes (10) 15% (5 0) 52%
Canno say (19) 29% (18) 18%
Ha e you pa icipa ed in aining o ganized by you
employe ?
No (60) 92% (54) 57% 23.014 1 <0.000
Yes (5) 8% (40) 43%
ime a ailable. Fu he mo e, he e we e no commonly ag eed
mul ip o essional p ac ices o iden i y and help he pa ies o
DV. By he esul s o he ini ial su ey he aining was seen
as inciden al and he s a needed i .
In bo h s udy yea s, nea ly all esponden s (>90%) had
me women who had expe ienced iolence. The pa icipan s
epo ed ha hey had me mo e men who had expe ienced
iolence in 2012 when compa ed o he 2008 da a (40% e sus
60%; 𝑃 = 0.009). Acco ding o he su eys, app oxima ely
one- hi d o he esponden s epo ed ha a leas once
a mon h hey me o ea ed women and men who had
expe ienced DV. The pa icipan s also epo ed oughly equal
numbe s o bo h male and emale pe pe a o s o iolence
du ing bo h s udy yea s. App oxima ely one- ou h o he
esponden s epo ed ha hey mee pe pe a o s o iolence
a leas once a mon h (Table 2).
In he2012s udy,wello e hal o he esponden s
belie ed ha hey always o mos ly iden i y a pa ien who
expe iences and/o has expe ienced DV. This is app oxi-
ma ely10%mo e hanin2008,bu hedi e enceisno
s a is ically signi ican . On he o he hand, he numbe o
esponden s who epo ed ha hey a e able o iden i y a
pa ien who has used iolence in hei in ima e pa ne ship
inc eased om less han one- i h in 2008 o o e wo- hi ds
in 2012 (𝑃 = 0.040)(Table 2).
The pa icipan s we e asked o name 1–6 hings ha
aise he suspicion o iolence, e en i he pa ien did no
men ion i . In bo h s udy yea s, he mos suspicious poin s
we e he pa ien ’s physical inju ies (e.g., ypical inju ies such
as b uises a ound he body o he na u e o he inju ies
no ma ching wha he pa ien epo s ha has happened)
and he pa ien ’s beha iou (e.g., he pa ien canno gi e an
explana ion o he inju ies; he pa ien canno say whe e he
inju ies o igina e; he pa ien declines ollow-up ea men ;
i s he pa ien admi s and hen denies iolence). Bo h poin s
co e al oge he app oxima ely 60% o all men ions o poin s
ha aisesuspicion.The emaining40%we e ela ed o ague
symp oms epo ed by he pa ien (e.g., s omach pain, ches
pain, and a headache) wi hou a co esponding cause, he
wo ke ’s in ui ion becoming a oused, and he beha iou o
he pe pe a o o iolence i hey a e accompanying he
pa ien . In bo h s udy yea s, >80% hough ha iden i ica ion
Nu sing Resea ch and P ac ice 5
o iolence is di icul ( e y o ai ly di icul ) (Table 2). In
bo h s udy yea s, nea ly ou - i hs o he esponden s (77%)
hough ha hei eadiness o iden i y DV was mode a e.
The pa icipan s we e asked o iden i y issues ha may be
a ba ie o he ecogni ion o DV. I was possible o ci cle
se e al gi en al e na i es (1–13). The la ges g oup consis s
o he ollowing: “ he pa ien s a e eluc an o say ha DV
happened” and “when asked, a pa ien exposed o DV does
no admi i ” ( wo- hi ds o all al e na i es). Ma e s ela ed
o he iden i ica ion o acu e iolence o symp oms, a lack o
ime o ask abou iolence, o he wo k en i onmen lacks
a peace ul place whe e o ask iolence we e men ioned he
leas .
Fu he mo e, he esponden s we e asked o name hings
ha hey hink would p e en in e en ion in DV. In
his ask, he esponden s had he possibili y o check
all sui able op ions, wi h al oge he 16 op ions gi en in
he su ey o m. In bo h s udy yea s, he p o ec ion o
he pe pe a o o iolence, he pa ien no admi ing o
ha ing expe ienced iolence when asked, and he pa ien s
being unwilling o discuss he ma e i he pe pe a o
is p esen du ing he appoin men we e men ioned he
mos . These poin s co e ed 60% o all esponses. The lack
o imeo spacewasno anobs acle oin e en ionin
iolence and e y ew nu ses el ha hey would be in e -
e ing in he pa ien ’s pe sonal ma e s when asking abou
iolence.
In 2008, apa om a couple o esponden s, 97% o he
esponden s hough ha in e en ion in DV is di icul ( e y
o ai ly di icul ). Acco ding o he 2012 su ey, 90% hough
ha in e en ion is di icul and 10% o he esponden s
hough ha i waseasy(Table 2).
The pa icipan s explained he di icul y as being caused
by he pa ien denying he iolence, he phenomenon o
iolence being a sensi i e issue, and he pa ien epo ing
he eason o coming o heal h ca e o be some hing o he
han he iolence heyha eexpe ienced.Thecommen ha
“in e en ion in iolence is no seen as impo an ” made
by one esponden e lec s he a i ude o how o deal wi h
DV. In bo h s udy yea s, app oxima ely wo- hi ds o he
esponden s (70%) hough ha hei eadiness o in e ene
in DV was a leas mode a e.
The demog aphic ac o s p esen ed in Table 1 (gende ,
age, ull- o pa - ime employmen , and du a ion o wo king
in he p o ession) we e no obse ed o ha e a connec ion
be ween he iden i ica ion o and in e en ion in iolence.
3.3. The Ac ions o he Heal h Ca e Pe sonnel wi h a Pa ien
Who Has Expe ienced Violence o Who Has Used Violence.
A mul iple-choice ques ion was used o inqui e abou he
ac ions o he heal h ca e pe sonnel wi h a pa ien who is
a ic im o iolence. This ques ion o e ed he possibili y o
choose all sui able op ions (1–12). In bo h s udy yea s, he
ollowing ac ions we e men ioned he mos : “I ask he pa ien
di ec ly,”“Iencou agemypa ien o epo heo encei i
is physical iolence,” and “I discuss he issue wi h he pa ien
and ollow up on he ma e , wi h he pa ien ’s pe mission, by
con ac ing suppo ing pa ies.”
Fu he mo e, he su ey o m inqui ed abou he pa ic-
ipan s’ ac ions wi h a pa ien who has used iolence. This
ques ion also included he possibili y o check all sui able
op ions (1–10). In bo h s udy yea s, app oxima ely one- ou h
o he esponden s’ opinions a e conce ned wi h he pe son-
nel’s in e communica ion and how o ac wi h a pe pe a o
o iolence.
A s a is ically signi ican di e ence was seen be ween he
esponden g oups o he wo s udy yea s when inqui ing
abou whe he he esponden ’s wo k uni had an ope a ions
model o p ac ical guidelines o in e en ion in DV. In 2008,
51% o he esponden s hough ha he e was no such model.
Fo 2012, he equi alen igu e was 12.5% (𝑃 < 0.000).
Howe e , in 2012, app oxima ely hal o he esponden s
could no say whe he he wo k uni had an ope a ions model
o no (Table 2).
The esponden s we e also asked abou he p ac ice in
hei wo k uni o asking hei clien s sys ema ically abou
DV. In 2008, wo- hi ds o he esponden s hough ha DV
was no asked abou sys ema ically and 23% could no say
whe he i wassys ema icallyaskedabou o no .Fo 2012,
he equi alen igu es we e 63% and 33%, bu he di e ence
is no s a is ically signi ican .
3.4. Se ice Ne wo ks and Mul ip o essional Ac i i y. The e
was no change o e ime wi h espec o collabo a ion
be ween local suppo ing au ho i ies. In bo h esponden
g oups, app oxima ely hal o he esponden s epo ed ha
hey collabo a e wi h local suppo ing au ho i ies (Table 2).
The esponden s we e asked o desc ibe he cen al col-
labo a i e pa ies and p ac ices. In bo h s udy yea s, he
esponden s men ioned he police, social se ices, and c isis
and eme gency se ices as he closes collabo a i e pa ies.
The na u e o he con ac wi h he collabo a i e pa ies
was desc ibed in ai ly gene al e ms, such as a phone call,
con ac wi h he a o emen ioned suppo ing pa ies, o gi ing
in o ma ion o he pa ien abou he di e en suppo ing
pa ies. A couple o esponden s desc ibed he ma e in mo e
de ail: “I mos ly ask abou shel e s,” “I con ac he social
eme gency se ices i he e a e child en a home,” o “I ollow
up on he ma e wi h he pa ien ’s pe mission by con ac ing
he police, o ins ance.”
3.5. T aining. A s a is ically signi ican di e ence was ound
be ween he esponden g oups o he ques ion ha asked
whe he DV has been discussed in p o essional basic aining.
In 2008, less han one- ou h o he esponden s epo ed
ha hei aining had discussed DV. Acco ding o he 2012
su ey, 45% o he esponden s hough ha ma e s ela ed
o iolence had been discussed in p o essional aining
(𝑃 = 0.006). A s a is ically signi ican di e ence be ween he
esponden g oups was also ound ega ding how awa e he
esponden s we e o aining o ganized by hei employe .
In 2008, app oxima ely one-six h o he esponden s hough
ha hei employe had o ganized aining ela ed o DV,
and, acco ding o he second su ey, app oxima ely hal o
he esponden s we e awa e o aining o ganized by hei
employe (𝑃 < 0.000). Mo eo e , 57% o he esponden s

6Nu sing Resea ch and P ac ice
had also pa icipa ed in he aining (Table 2). Pa icipa ion
in aining o ganized by some o he pa ies was ma ginal. In
bo h s udy yea s, only abou 8% o he esponden s epo ed
ha ing pa icipa ed in such aining.
In bo h s udy yea s, aining needs we e conce ned wi h
he iden i ica ion o and in e en ion in DV and helping
bo h ic ims and pe pe a o s o DV. Ma e s o legisla ion in
si ua ions o DV we e he leas in e es ing opics o aining.
In bo h s udy yea s, a couple o esponden s (2%) hough ha
hey did no need any aining.
Las ly, one- ou h o he esponden s desc ibe wi h a
couple o wo ds he de elopmen wo k ela ed o iolence in
hei own uni . Posi i e hings we e ela ed o an awa eness o
aining ha ing been o ganised and he exis ence o w i en
guidelines on how o ac in DV si ua ions. Acco ding o a
couple o esponden s, “ he ma e is discussed qui e well
i he e is a suspicion o iolence,” “in acu e si ua ions we
aim o ind ou he pa ien ’s si ua ion holis ically,” and “ he
issue o iolence is discussed mo e o en hese days.” The
esponden s men ioned he ollowing as nega i e aspec s:
“ he de elopmen wo k did no a ec p ac ical wo k in
any way and he whole hing emained heo e ical,” “ he
de eloped model does no wo k in p ac ice,” “ hey could no
i all he employees in he aining who wan ed o a end,”
and “ he e has only been aining o a couple o employees.”
A couple o esponden s had ecen ly s a ed wo k a he uni
and we e no awa e o he exis ence o he w i en guidelines.
4. Discussion
In bo h s udy yea s, o e 90% o all esponden s had me
and ea ed women who had expe ienced DV. Howe e , a di -
e ence was seen in ques ions ega ding he ecogni ion and
ea ing o men who ha e expe ienced iolence. In 2012, he
esponden s epo ed o ha e me o ea ed app oxima ely
20% mo e men who ha e expe ienced DV han in 2008. This
kindo s udy esul canbeasigno he ainingha ing
had an impac on he sensi i i y o he pa icipan s owa ds
iden i ying hese men, e en hough a s a is ical di e ence
was no seen be ween he aining and he mee ing o male
ic ims o DV. Acco ding o a na ional epo by Heiskanen
and Ruuskanen [30], equal numbe s o women and men
expe ienced ic ims o pa ne abuse and o e hal o he
men ha e had physical o psychological consequences om
he iolence. In addi ion, men may ha e mo e ecu ing
expe iences o iolence [30]. As he consequences o iolence
a e a eaching and complex, i is likely ha hese men
seek ea men also in he uni s pa icipa ing in he ongoing
esea ch p ojec , and awa eness o his ac could help
p ac i ione s o iden i y and ea hem.
The iden i ica ion o and in e en ion in DV we e s ill
conside ed di icul in he su ey o 2012, and he aining
ecei ed was no obse ed o ha e a signi ican connec ion
o hese ma e s. Mo eo e , no signi ican changes ha e
happened in he ac ions o he heal h ca e pe sonnel wi h
ic ims and pe pe a o s o iolence be ween 2008 and 2012.
O e he ou yea s, he e we e no di e ences in he numbe
o in e en ions o help ic ims and pe pe a o s o iolence.
In 2012, sligh ly mo e in e en ions we e made wi h pa ien s
who ha e pe pe a ed iolence. The esponden s also hough
ha heyiden i ypa ien swhoha eused iolencemo eo en
han hose in 2008. The lack o ime o space was no an
obs acle o in e en ion in iolence. This is an opposi e esul
compa ed o he p e ious s udies [7,8,10,14–16]. Ins ead, he
pa icipan s explained he di icul y as being caused by he
pa ien denying he iolence and he phenomenon o iolence
beingasensi i eissue.This esul ispa allel o heea lie
s udies [7,9,11].
The pa icipan s acknowledged hei weaknesses, as hey
named iden i ica ion and in e en ion as he mos impo an
opics o supplemen a y aining. A sys ema ic u he ain-
ing plan o all s a should be de eloped in o de o enhance
p o essionals’ skill and knowledge o all ypes o DV and
how o iden i y and in e ene in DV and CA. O ganisa ional
suppo , o example, guidelines o collabo a ion wi h o he s,
has been men ioned as a sho coming in ea lie s udies [8,15].
Some nu ses we e unawa e o he w i en guidelines and he
legal poin s o iews. Fo some esponden s, he ope a ions
model de eloped had emained heo e ical and hey hough
ha i did no ansla e o p ac ical wo k. “The ma e is easily
iled away and o go en,” as one employee no ed, bu hey
also added ha “i is also an issue o wo k managemen .”
McCloskey e al. ha e concluded ha he con en o
he aining ecei ed was mo e impo an han he amoun
o aining ecei ed [31]. In he u u e, i is impo an o
emphasizemo e heuseo in e ac i eme hods,suchas ole
playing,and oin ol e hesuppo ingpa ies( hesuppo ing
ne wo k) in he aining p og ammes. Fu he , he ea lie
esul s e ealed ha he s a lacked men o ing and ole
modelling [15,24]. Thus, a men o ing ac ion plan migh help
heheal hca es a wi hDVwo k.
Al hough mo e han one- hi d o he esponden s in
he second su ey hough ha he ope a ions model o
in e en ion in iolence exis ed in hei wo k uni , o e
hal o he esponden s s ill did no know whe he one
exis ed o no . This kind o s udy esul may be a ec ed
by he ac ha he su ey was conduc ed app oxima ely
one yea a e he ope a ions guideline had been adop ed
and o ien a ion was s ill un inished in he uni s. Wha e e
he eason is, he ac emains ha no all esponden s had
been amilia ized wi h hei use o e en hei exis ence.
The s udy esul suppo s he idea ha i is necessa y o
conduc a hi d su ey in 2014 be o e ending he p ojec .
The e ha e also been o ganiza ional changes du ing he s udy
pe iod and ope a ions and unc ions ha e been eo ganized.
Due o his, he e ha e been pe sonnel ans e s be ween
uni s. Fu he mo e, in he 2008 da a, nea ly one- hi d o he
esponden s we e empo a y eplacemen wo ke s, and, in
2012, nea ly one- ou h o he esponden s we e empo a y
eplacemen wo ke s. This kind o s udy esul emphasizes
he ac ha supplemen a y aining mus be sys ema ic
and con inuous. Mo eo e , he ope a ion model o p ac ical
guidelines will also be a ool o he o ien a ion o new s a .
Acco ding o his s udy, he uni s do no sys ema ically
ask abou iolence. This s udy esul is consis en wi h ecen
in e na ional esea ch esul s [8,11,18]. In 2008, less han one-
ou h o he esponden s and one- hi d in 2012 did no know
Nu sing Resea ch and P ac ice 7
whe he iolence is asked abou in hei uni o no . A he
momen , he guidelines do no include he idea o adop ing
a sc eening ool, bu he issue is wo h conside ing in he
nea u u e. Fu he , i lacks e idence whe he DV sc eening
educes iolence o imp o es heal h ou comes o ic ims
[22,23]. This demands u he esea ch.
Like ea lie s udies ha e s a ed, collegial and o ganisa-
ional suppo a e needed [8,15,19]. Pe haps heal h ca e s a
s ill lacks eal collegial and o ganiza ional suppo , hough in
his case i would appea o be due o indi idual di e ences
be ween uni s. One in e iewee s a ed ha “we ha e been
suppo ed by employees and ou manage and we ha e made
a iolence olde wi h my wo k pa ne ,” while ano he one
s a ed ha “ he uni managemen is no commi ed o he
ma e .” Fu he mo e, i eme ged om he open esponses
ha only some o he pe sonnel we e able o pa icipa e in
he aining p og ammes. This means ha , in he u u e,
esou ces ha e o be alloca ed o supplemen a y aining.
Manage s should ake ca e o he esou ce alloca ion as well
as making su e ha iolence aining is included in annual
aining plans.
Limi a ions. Some limi a ions o he p esen s udy mus be
conside ed. Fi s , hese include he small sample sizes in bo h
su ey yea s. Second, he ins umen used is based on he
pa icipan s’ epo da a. Thi d, he guidance implemen a ion
ook place in 2011, one yea be o e he ollow-up su ey.
Fou h, pe haps hose who pa icipa ed in he su eys a e
indi iduals who a e willing o ake pa in wo k agains
iolence, husc ea ingselec ionbias.Weno ed ha many
amilia people ook pa in bo h aining sessions and
many o he ac i i ies du ing he s udy pe iod. Some o hem
wo ked as con ac pe sons o hei uni s. Fu he mo e,
he esponden s o he 2012 su ey may no necessa ily be
hesameas hosein he2008su ey,due opa o he
pe sonnel being empo a y wo ke s and some o hem may
ha e changed o a di e en wo ks a ion. Thus, i is a li le
bi di icul o cla i y he deg ee o cong uence be ween he
epo ed da a and he ac ual si ua ion o iden i ying and
in e ening in DV. Because he esea ch esul s migh be
biased, i is a li le bi di icul o cla i y whe he he change
was eal o no .
5. Conclusions
Fu u e esea ch needs o e alua e ou aining p og amme as
a p ocess (p ocess e alua ion) and go h ough all he w i en
eedback ecei ed. In his case, we will pay a en ion o,
among o he hings, aining ac i i ies o p ac ical suppo ,
o ind ou i i is being deli e ed as planned and o iden i y
gaps be ween i s in ended and ac ual deli e ies. A e ha
we mus change he key poin s in he aining p og amme.
Fu he , we mus coope a e wi h he nu sing manage s o he
s a so ha con inuing educa ion on DV issues is included in
he annual aining plans. We also need o con inue o o ien
and amilia ize he p ac i ione s wi h using he guidelines
because some o he esponden s hough ha he guidelines,
w i en in collabo a ion, had emained heo e ical. I is also
necessa y o conside o he kinds o suppo ools such as
sc eening ools. Na u ally, he e iciency o hese sc eening
oolsshouldalsobee alua edand hei adop ion equi es
o ien a ion o he p ac i ione s. Because he implemen a ion
o heguidelineswill ake ime,anewsu eyshouldbe
conduc edinacoupleo yea sino de oseede elopmen
o e a longe ime pe iod.
Con lic o In e es s
The au ho s decla e ha he e is no con lic o in e es s
ega ding he publica ion o his pape .
Acknowledgmen s
The au ho s acknowledge Ms. Elina Sellg en and M . Duncan
Ju onen o hei linguis ic e ision o he pape . This wo k
was suppo ed by he Na ional Ins i u e o Heal h and
Wel a e (140/THL/TE/2011–2013) and he Dis ic Hospi al o
Sou he n Os obo hnia, Finland.
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