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A sense of spacing : Toward a diffractive reading of organizational space

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A sense of spacing : Toward a diffractive reading of organizational space

Author: Kuismin, Ari
Publisher: SAGE Publications
Year: 2022
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A sense o spacing : Towa d a di ac i e eading o o ganiza ional space
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Kuismin, A i
Kuismin, A. (2022). A sense o spacing : Towa d a di ac i e eading o o ganiza ional space.
Managemen Lea ning, 53(4), 718-733. h ps://doi.o g/10.1177/13505076221100923
2022
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Managemen Lea ning
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DOI: 10.1177/13505076221100923
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A sense o spacing: Towa d a
di ac i e eading o o ganiza ional
space
A i Kuismin
Uni e si y o Jy äskylä, Finland
Abs ac
This a icle explo es how a di ac i e me hodology can en ich esea ch on o ganiza ional space and he
senses. Th ough he c ea ion o in e e ences, a di ac i e me hodology di ec s a en ion o how di e ences
in sensing a e c ea ed in he ongoing p oduc ion o space and wha he e ec s o hese a e. By using
examples om an e hnog aphic s udy o he Hub, a uni e si y-based en ep eneu ship space designed o
in oke posi i e “buzz”, he a icle illus a es how a di ac i e me hodology allows o he explo a ion o
he senso y design o space and how i go e ns he possibili ies o sensing among pa icipan s. The a icle
con ibu es o o ganiza ional esea ch by demons a ing how a di ac i e me hodology can be u ilized o
explo e sensing as a spa ial, uns able achie emen and by highligh ing how di e ences in he possibili ies o
sensing can be an impo an analy ical s a ing poin .
Keywo ds
Di ac ion, en ep eneu ial hub, in a-ac ion, me hodology, senses, space
In oduc ion
Resea che s a e paying mo e a en ion o how space in luences o ganiza ional p ocesses, such as
lea ning, con ol, and leade ship (e.g. Beyes and Hol , 2020; S ephenson e al., 2020). S udies sug-
ges ha space wo ks h ough bodily senses by e oking a ec i e esponses (Michels and S eyae ,
2017), eelings (Siebe e al., 2017), and unde s andings o o ganiza ional eali y (Tyle and
Cohen, 2010). The wo kings o space a e shaped by a ange o s imuli such as isual (de Vaujany
and Vaas , 2016), audi o y (B own e al., 2020), and ol ac o y (Riach and Wa en, 2015) cues ha
a chi ec u e and (senso y) design seek o modi y o gene a e speci ic expe iences and ac ions (Dale
and Bu ell, 2008; De Molli e al., 2020; Jø gensen and Hol , 2019). In examining he ela ionship
be ween senses and space, ecen s udies ha e mo ed owa d ela ional and pe o ma i e on o-
epis emologies (Ashc a e al., 2009; Beyes and Hol , 2020; Beyes and S eyae , 2012; Cnossen
and Benche ki, 2019). These s udies ocus on he ma e ial-discu si e p oduc ion o space (Knox
Co esponding au ho :
A i Kuismin, Depa men o Language and Communica ion S udies, Uni e si y o Jy äskylä, PO Box 35, 40014 Jy äskylä,
Finland.
Email: [email p o ec ed]
1100923MLQ0010.1177/13505076221100923Managemen Lea ningKuismin
esea ch-a icle2022
Special Issue: The Senses in Managemen Resea ch and Educa ion
2 Managemen Lea ning 00(0)
e al., 2015; Ra ne , 2020) as an ongoing “spacing” (Beyes and S eyae , 2012). They, especially,
in i e us o conside o ganiza ional space and he possibili ies o sensing as en angled and
eme gen .
In esponse o his in i a ion, esea che s ha e employed inno a i e me hodological app oaches,
including non- ep esen a ional esea ch (Beyes and S eyae , 2012), hy hmanalysis (Nash, 2020),
ideo-based me hods (Bes and Hindma sh, 2019; Mengis e al., 2018), and di e en p ac ices o
walking (Beyes and S eyae , 2013; Michels e al., 2020; Nash, 2018). These app oaches highligh
he ac i e in luence o schola ly ieldwo k, analysis, and w i ing echniques (Pe ani, 2019) oge he
wi h “ou own a ec i e capaci ies as esea che s” (Michels and S eyae , 2017: 88) on how he
ela ionship be ween senses and space becomes a ailable o unde s anding. Exis ing li e a u e,
howe e , does no , adequa ely accoun o how di e ences in he possibili ies o sensing ge made
in he ongoing p oduc ion o o ganiza ional space and wha he e ec s o hese di e ences a e. By
such di e ences, I e e o si ua ionally speci ic cha ac e is ics o pa icula i ies (Dale and La ham,
2015) ha highligh “unac ualized” o “disabled” possibili ies o sensing. In his a icle, I espond
o his lacuna by d awing on di ac i e me hodologies (Ba ad, 2007; Ha away, 1997) ha ha e
gained g owing a en ion in o ganiza ional s udies (e.g. Da ies and Riach, 2018; Kee e s and
T elea en, 2011; Mengis and Nicolini, 2021). The e m di ac ion comes om physics and e e s
o “ he way wa es combine when hey o e lap” (Ba ad, 2007: 28) o gene a e new pa e ns. A di -
ac i e me hodology can be used o build new unde s andings abou he objec o s udy by c ea -
ing di e ences, o example, by eading a ious ex s h ough one ano he , and by conside ing he
e ec s o hese di e ences.
On his basis, I sugges ha a di ac i e me hodology can help us examine and be e unde -
s and sensing as a spa ial and uns able achie emen , as i di ec s a en ion o di e ences in how he
possibili ies o sensing1 ma e ialize. This means di e ences in how he bodies sensing and sensed
a e cons i u ed (c. ., Manning, 2009; Th i , 2008), including he body o he esea che . Examining
he e ec s o hese di e ences is impo an o u he p oblema ize he powe ul, ye unp edic able
o ces ha wo k o go e n he possibili ies o sensing in o ganiza ional spaces, including spa ial
design (e.g. Jø gensen and Hol , 2019; Michels and S eyae , 2017). A di ac i e app oach can
u he gene a e an unde s anding o new and “s ange” (Beyes and S eyae , 2013) ways o sens-
ing. To illus a e he po en ial o a di ac i e me hodology, I will sha e an example om an e hno-
g aphic s udy o a uni e si y-based en ep eneu ship hub ( he Hub), whe e signi ican a en ion
was placed on designing he senso y expe ience o he pa icipan s.
The a icle is s uc u ed as ollows. To si ua e my di ac i e app oach in ela ion o he p e ious
esea ch, I will i s p o ide a b ie o e iew o how space has been app oached as a senso y phe-
nomenon in o ganiza ional s udies. I will highligh how di e en unde s andings o sense and sens-
ing o space unde pin p e ious esea ch app oaches in pa icula . Agains his backg ound, I will
a icula e a di ac i e app oach as an ex ension o s udies ha acknowledge sensing as a ela ional
achie emen . Building on he e hnog aphic s udy o he en ep eneu ship hub, I will p o ide an
empi ical illus a ion o my di ac i e app oach, discuss i in ela ion o da a collec ion and analy-
sis, and p o ide a di ac i e eading o he hub as an o ganiza ional space. Finally, I will discuss
he con ibu ions and encou age esea che s in e es ed in space o di ac (as opposed o e lec ).
Sensing o ganiza ional space
Schola s ha e adop ed a ious heo e ical and me hodological app oaches o examine how space
a ec s o ganiza ional p ocesses h ough senso y expe ience. While hese app oaches o e lap sig-
ni ican ly, o example, in e ms o da a collec ion me hods, hey a e g ounded in a he di e en
Kuismin 3
iews o wha is sensed, and how, in o ganiza ional space. Thus, hey make isible how esea ch
app oaches pe o m senses in pa icula ways.
Physiological and psychological e ec s
We can i s iden i y app oaches ha iew he senses as physiological and psychological e ec s.
Roo ed in en i onmen al psychology and e gonomics (Da is e al., 2011; Sunds om and
Sunds om, 1986), hese s udies place pa icula emphasis on how indi iduals encoun e and in e -
ac wi h an o ganiza ion’s physical en i onmen , including a ious senso y s imuli, and how his
a ec s hei emo ional o beha io al esponses (Da is e al., 2011). Wha b ings many o hese
s udies oge he is a gene al in e es in e ealing connec ions be ween speci ic spa ial a ange-
men s and speci ic employee esponses. To illus a e, he classical Haw ho ne s udies conduc ed in
he 1920s ocused on he impac o physical se up on he pe o mance o employees (Roe hlisbe ge
F i z and William, 1939).
Mo e ecen s udies explo e he impac o excessi e noise on employees’ well-being and p o-
duc i i y (Da is, 1984; Elsbach and P a , 2007) and he e ec s o ligh ing, empe a u e, o ice
déco , and physical a i ac s on hei pe o mance (Da is, 1984; Elsbach and P a , 2007). Pa icula
a en ion is paid o senso y s imuli in open-plan o ices (Elsbach and P a , 2007; Hedge, 1982;
Oldham and B ass, 1979), o example, wi h ega d o s ess among employees (Da is e al., 2011).
In hei s udy, Oldham e al. (1995) used a quasi-expe imen al esea ch design o examine he ela-
ionship be ween s e eo headse use and employee wo k esponses. The s udy e eals how employ-
ees wo king in he s e eo condi ion exhibi “signi ican imp o emen s in pe o mance, u no e
in en ions, o ganiza ion sa is ac ion, mood s a es, and o he esponses” (p. 547). In u n, G ajewski
(1993) uses he Space Syn ax model o analyze employees’ esponses o he in e io layou o he
Scandina ian Ai lines Sys em’s (SAS) head o ice. O e all, hese s udies highligh space as a sen-
so y- ich en i onmen ha can be modi ied o gene a e ce ain beha io s and emo ional s a es.
These s udies a e, hus, unde pinned by an unde s anding o he senses as physiological and psy-
chological e ec s.
Me hodologically, hese s udies make use o expe imen s (Oldham e al., 1995), su eys, and
in e iews (Oldham and B ass, 1979; Sunds om e al., 1982) in ways ha minimize he in luence
o he esea che ’s own pa icipa ion and e ec . Resea che s, o example, employ ma e -o - ac
desc ip ions o he physical en i onmen o beha io al changes hey obse e. Da is (1984) w i es
ha he “[p]hysical s uc u e, physical s imuli, and symbolic a i ac s can be desc ibed wi h con-
side able accu acy [and] [ ]hese aspec s o he se ing can e en be pho og aphed” (pp. 281–282).
Mo e ecen s udies, howe e , emphasize ha he physiological and psychological e ec s in ol e
mul iple and complex elemen s such as hea s ess and he need o p i acy ha need o be exam-
ined wi h pa icula me hodological echniques (Elsbach, 2003; Elsbach and P a , 2007).
Meaning-making
When he senso y expe ience o space is ead h ough an in e p e a i e epis emological lens, he
ocus shi s o how people cons uc and nego ia e i s social meaning. This gi es ise o an unde -
s anding o he senses as meaning-making. F om his pe spec i e, esea che s ocus on he in e ac-
ions, uses o language, and embodied knowing h ough which people make sense o spa ial
senso y expe ience (Ma in, 2002; Ropo e al., 2015; Ropo and Höykinpu o, 2017; Taylo and
Spice , 2007; Van Ma ewijk, 2011). S udies a gue, especially, ha buildings, o ices, and o he
si es o o ganizing ma e ialize meaning (Yanow, 1998) and cul u al no ms ha people ead o
adjus hei (gende ed) iden i y pe o mances (Hi s and Humph eys, 2020; Tyle and Cohen,
4 Managemen Lea ning 00(0)
2010). Layou s, walls, doo s, smells, and sounds, hus, ha e socially cons uc ed signi icance ha
con ibu es o o ganiza ional eali y (Gaglia di, 1990; S a i, 1999; Van Ma ewijk and Yanow,
2010). While a chi ec u e and design seek o modi y and s abilize he meaning ha a space ma e-
ializes, employees can challenge and esis hese e o s (Wasse man and F enkel, 2011). Space
always ells “a s o y” (Yanow, 1998), and he plo o his s o y may be con es ed by employees
(Panayio ou, 2015).
App oaching senses as meaning-making in ol es acknowledging he expe ience o bo h
esea ch pa icipan s and he esea che he sel . The gene al in e es is in how people in e p e and
make sense o di e en senso y cues (Dale and Bu ell, 2008; Siebe e al., 2017; Van Ma ewijk
and Yanow, 2010). Yanow (2010) sugges s ha his equi es he esea che o de elop a “spa ial
sensibili y” (p. 139) o “a he meneu ic-phenomenological o ien a ion owa ds he spa ial dimen-
sion o he ma e ial wo ld” (pp. 144–145). Ma in (2002), o example, uses pa icipan obse a-
ion and open-ended in e iews o examine how old people’s homes we e cons uc ed h ough
di e en senso y s imuli such as sigh s, smells, and sounds. A e he o iginal ieldwo k, she
e u ned o he esea ch si es (16 elde ly homes) a a ious imes o imme se he sel in e e yday
spa ial ac i i ies. In a simila ein, Wa en (2008) no es ha he ieldwo k in an o ice en i onmen
“ elied hea ily” on he “own aes he ic ela ionship wi h he esea ch si e” (p. 569). S a i (2007),
in u n, builds on ieldwo k conduc ed in a sawmill, a oo ing i m and a sec e a ial o ice o high-
ligh he impo ance o sensible, embodied knowledge o spa ial wo king p ac ices.
S udies ha ocus on he meaning ulness o space, and i s abili y o con ey meaning ypically
use w i ing s yles ha make he esea che ’s own expe ience and oice explici (Höykinpu o and
Ropo, 2014; Van Ma ewijk, 2011; Van Ma ewijk and Yanow, 2010; Wa en, 2008). This in ol es,
o ins ance, using pe sonalized accoun s ha connec he esea che ’s e lec ion wi h hose o he
o ganiza ional pa icipan s, such as employees, manage s, designe s, and clien s. This is close o
wha Van Maanen (2011) calls con essional ales. While some schola s use mo e adi ional epo -
ing s yles ha ely on he use o in e iew exce p s (e.g. Wasse man and F enkel, 2011), o he s
make use o e oca i e na a i es ha highligh he eme gence o expe iences and eelings h ough
senso y engagemen (Ropo and Höykinpu o, 2017; Van Ma ewijk, 2011). As hese examples
highligh , he ocus on meaning-making shi s a en ion owa d subjec i e knowing o wha is
sensed and how.
Rela ional p ocess
In addi ion o highligh ing he meaning o senso y expe ience, o ganiza ional space esea che s
examine how sensing ma e ializes o becomes possible in he i s place. This app oach is unde -
pinned by an unde s anding o sensing as a ela ional p ocess. In his iew, senso y expe ience is
no a “p ope y” o a subjec bu eme ges as a ma e ial-discu si e p ocess in which he e ogeneous
elemen s (e.g. ex s, hy hms, echnologies, discou ses, spa ial a angemen s) cons i u e he body
ha senses and he bodies being sensed, including he body o he esea che (Michels e al., 2020).
This shi s he analy ic a en ion away om a “senso y-inpu model” (e.g. exposing onesel o
excessi e noise, in e p e ing he symbolic meaning o a designed building) owa d explo ing how
he capaci y o see, smell, hea , as e, o o he wise sense eme ges and is shaped as an uns able and
si ua ed achie emen (Ghe a di, 2019; Michels and S eyae , 2017; Th i , 2008). Thus, he ques-
ion is how sensing ma e ializes o is allowed o ma e ialize, and wha a e he p ocesses and o ces
ha go e n and shape his p ocess.
App oaching sensing as a ela ional p ocess sugges s conside ing esea ch p ac ices as pe -
o ma i e (Mengis e al., 2018). In his iew, we canno me ely “ ep esen ” senso y expe iences o
space om a dis ance; ins ead, ou a ec i e capaci ies as esea che s, oge he wi h ou analy ic

Kuismin 5
amewo ks and s yles o w i ing, pa icipa e in how sensing o ganiza ional space ma e ializes. In
de eloping his line o hinking, Beyes and S eyae (2012) sugges d awing om human geog a-
phy and mo ing owa d non- ep esen a ional heo izing. This means engaging wi h esea ch ha
enac s “ he simul aneous and excessi e coming- oge he o mul iple ajec o ies along (and exceed-
ing) he ull ange o he senses” (Beyes and S eyae , 2012: 53).
In his spi i , Michels and S eyae (2017) map he planning, p epa a ion, and enac men o a
music e en in Be lin. They show how his e en in e enes in he u ban a mosphe e by connec ing
pe o mances o music wi h e e yday u ban li e. D awing om a de ailed analysis o ideo-
eco ded ma e ials, in e iew ansc ip s, and a ious o he documen s, he au ho s p esen an
accoun ha connec s empi ical ma e ials wi h hei own a ec i e esponses and eelings du ing
he esea ch p ocess. In u n, Nash (2020), shows how Le eb e’s hy hmanalysis p o ides a use ul
senso y me hod h ough which o engage wi h and examine he hy hmic un olding o o ganiza-
ional place. Ra he han me ely obse ing o eco ding spa ial hy hms, hy hmanalysis equi es
he esea che o a end o hese hy hms and o d aw upon he mul iplici y o he senses. This
me hod in ol es, especially, le ing he hy hms g ab and using he body as a kind o “me onome”
(Nash, 2020). O he s udies make use o di e en p ac ices o walking, such as de i e, o an
unplanned jou ney (Beyes and S eyae , 2021; Michels e al., 2020), and lâne ie, o an ac o
s olling (Nash, 2018). These me hods ecognize ha he sel , and he abili y o sense a e in ima ely
in e connec ed wi h how space is ma e ially and discu si ely p oduced.
In his line o wo k, esea che s use exp essi e, na a i e, and poe ic s yles o academic w i ing
o exp ess he mul iplici y and incomple eness o space. Jakonen e al. (2017) p esen hei e hno-
g aphic ma e ials in he o m o h ee na a i es, each ocusing on a pa icula cowo king space.
This illus a es how a ious elemen s—“ he discou ses, p ac ices, ma e ial cul u e, and meanings
o each esea ch si e” in e connec (p. 238). O he schola s de elop new e ms and linguis ic
exp essions o be e acknowledge he dynamic un olding o space as a senso y phenomenon. Fo
example, hey combine he no ion o spacing wi h o he p ocess-o ien ed no ions o c ea e new
in eg a i e concep s such as “spacing leade ship” (Ropo and Salo aa a, 2018).
Howe e , while exis ing o ganiza ional space li e a u e has inc easingly acknowledged sensing
as a ela ional p ocess, i has no ye adequa ely accoun ed o how di e ences in he possibili ies
o sensing ge made in he p oduc ion o space and wha he e ec s o hese di e ences a e. Ye ,
ocusing on his is impo an o be e unde s and hose senso y possibili ies ha ha e no ye
“ac ualized” o a e being “disabled” by how space is being p oduced. Examining hese di e ences
is also c ucial o p oblema izing he o ces and p ocesses ha go e n he possibili ies o sensing
in con empo a y o ganiza ional spaces (De Molli e al., 2020; Jø gensen and Hol , 2019). Wi h
hese aspec s in mind, I now u n o di ac i e me hodologies.
A di ac i e me hodology
O ganiza ional esea che s ha e inc easingly employed me hodological app oaches oo ed in ela-
ional on ology and pe o ma i e epis emology. These app oaches sugges ha en i ies such as
people, ex s, sensa ions, and spa ial a angemen s a e no on ologically sepa able bu mu ually
cons i u ed (Coo en, 2020; Dale and La ham, 2015; Huopalainen, 2020; Iedema, 2007; Nybe g,
2009; O likowski and Sco , 2014; Ring ose and Rawlings, 2015). In doing so, hey challenge he
idea o “a knowing subjec ” who ep esen s wha is known abou he phenomenon unde s udy.
They, ins ead, p opose ha he esea che is always en angled wi h he objec o s udy in complex
ways (Ghe a di, 2019). In aking hese me hodologies u he , esea che s ha e used di ac ion as
a me hodological app oach (e.g. Kee e s and T elea en, 2011; Mengis and Nicolini, 2021; Visse
6 Managemen Lea ning 00(0)
and Da ies, 2021). In his a icle, I am pa icula ly in e es ed in how a di ac i e me hodology can
enhance esea ch on senses and o ganiza ional space.
The no ion o di ac ion is ounded on he eminis philosophies o Ha away (2007) and Ba ad
(2007). As a me hodology, i in i es us o conside knowledge as an in e e ence pa e n, no as an
image o an objec o knowledge, bu as an ongoing “in a-ac ion” and mu ual cons i u ion be ween
bo h he objec o knowledge and he knowing subjec . Ins ead o desc ibing di e ences, a di ac-
i e me hodology in ol es being a en i e o how di e ences ge made and how hese di e ences
ma e . Bo owed om physics, he e m di ac ion e e s o an in e e ence ha eme ges when
wa es in, o example, he sea o e lap and gene a e new pa e ns ha de elop in many di ec ions
(Ba ad, 2007). While “ e lec ion” p io i izes he p ocesses o he human mind and e e s o he
mi o ing o eali y as a mo e-o -less s able phenomenon (Lenz Taguchi and Palme , 2013), di -
ac ion is abou engaging in he wo ld and he di e en ial becomings o i (Ba ad, 2007).
Taking a di ac i e app oach, hus, equi es acknowledging how we as esea che s, h ough ou
(gende ed, acialized, and classed) bodies, ieldwo k echniques, and concep ual ools, in a-ac
wi h a ious o he human and nonhuman bodies in he ongoing cons i u ion o spa ial eali y (see
also Ghe a di, 2019; Mengis e al., 2018). Ins ead o ex ac ing ep esen a ions om his eali y, a
di ac i e app oach sugges s ocusing on he pe o ma i e c ea ion o in e e ences as an analy i-
cal s a ing poin (Ba ad, 2007). This means conside ing no only he a ious in a-ac ions ha
p oduce he spa ial eali y o he consequences o hese in a-ac ions, bu also how hings and
phenomena can ma e ialize di e en ly.
F om a di ac i e pe spec i e, sensing ma e ializes as a si ua ed and uns able accomplishmen
ou o a wide ange o possibili ies. I eme ges in he momen o encoun e be ween a ious human
and nonhuman agen s, including he esea che ’s capaci ies o a ec and be a ec ed. Po en ial
exp essions o sensing hen become ac ualized in hese encoun e s, o example, in he o m o an
audi o y expe ience. The capaci y o sense does no , howe e , p e-exis hese encoun e s. A di ac-
i e app oach, hus, ocuses less on e lec ing on speci ic senso y expe iences o how hei mean-
ing is nego ia ed han on conside ing how di e ences in he possibili ies o sensing ge made and
wha he e ec s o hese di e ences a e. How do hese di e ences, o example, open new ways o
sensing in o ganiza ional space?
To illus a e he use ulness o di ac i e me hodologies o o ganiza ional space esea ch, I will
use an example om a ecen e hnog aphic s udy (2013–2017) I conduc ed in a uni e si y-based
en ep eneu ship space (he ea e he Hub). I will discuss ideas and sugges ions ega ding di ac-
i e ieldwo k/da a collec ion and eading/w i ing up da a. I will also p o ide a di ac i e eading
o he Hub. The empi ical con ex o he Hub p o ides a pa icula ly in e es ing example o exam-
ining he ela ionship be ween senses and space. The Hub is a wo king and mee ing space o ea ly-
s age en ep eneu s, acul y, and s uden s in e es ed in en ep eneu ship. I is designed wi h he
in en ion o c ea ing a local “ho spo ” ha sp eads posi i e en ep eneu ial “buzz,” a ac s alen ,
and os e s new business ini ia i es. The senso y design o he Hub in ol es no only he c i ical
conside a ion o he senso y s imuli ( u nishings, ambien condi ions, equipmen , e c.) bu also he
“s o y,” “b and,” and he “ eel” o he space.
Fieldwo k/da a collec ion
A di ac i e ieldwo k and da a collec ion in ol e c ea ing di e ences and conside ing hei
e ec s. Recognizing he senso y and a ec i e capaci ies o ou bodies (Thanem and Knigh s,
2019), we can lea n o a une o and acknowledge momen s o di ac ion in which, o example,
he low o space becomes al e ed o he possibili ies o sensing become somehow di e en . These
momen s can include su p ising o “uncanny” encoun e s (Beyes and S eyae , 2013) ha o ce us
Kuismin 7
o eel in new ways (Fo aki e al., 2017). They can also include momen s in which we as esea ch-
ing agen s in luence he possibili ies o o he pa icipan s o eel (Ghe a di, 2019), o example, by
exp essing hesi a ion o exci emen owa d he si ua ion we a e pa o (Ka ila e al., 2020). The key
is o hink o ieldwo k and da a collec ion no as cap u ing ep esen a ions o how “ hings a e” bu
as an ongoing co-c ea ion o knowledge wi hin in a-ac ions be ween mul iple human and nonhu-
man bodies (Ba ad, 2007). Among o he da a collec ion p ac ices, a di ac i e app oach u ges us
o e hink ou p ac ices o in e iewing. I especially sugges s ha in e iewing can be unde s ood
as an in a iew (Kun z and P esnall, 2012) o as he mu ual cons i u ion o ques ions, esponses,
commen s, and ma e iali ies.
In addi ion o a uning o and acknowledging he momen s o di ac ion wi hin ieldwo k and
da a collec ion, a di ac i e me hodology ocuses on hei e ec s. Fo example, wha does di -
ac ion do wi h ega ds o a mosphe es, bounda ies, o hy hms o spacing? Wha possibili ies
o sensing i p oduces o “cu s ou ”? Focusing on hese e ec s o di ac ion builds on he idea
ha ou senso y expe ience always eme ges om a si ua ed ma e ial-discu si e engagemen
wi h he wo ld we encoun e (Ghe a di, 2019). Thus, senses a e mo e han jus physiological
ools ha cap u e p e-exis ing s imuli. They, ins ead, enable us o a ec and be a ec ed by a i-
ous human and nonhuman elemen s in complex ways. This means ha he speci ic senso y pe -
cep ion we expe ience and in e p e as a eeling ac ualizes only some o he wo ld’s innume able
po en iali ies. Di e ences in how spacing un olds imply di e en po en iali ies o sensing.
While he e is no hing new in he idea ha we as esea che s “use” ou bodies o gain sensi-
ble-aes he ic knowledge (S a i, 2007; Yanow, 2010) and ha ou posi ionali y a ec s ou
esea ch (Manning, 2018), a di ac i e me hodology places speci ic emphasis on how knowing
is embedded in si ua ed in a-ac ions and how di e ences wi hin hese in a-ac ions can p oduce
new insigh s. Fo example, Mengis e al. (2018) elabo a e on how using di e en ideo eco d-
ing echniques o examine he same spa ial si ua ion allowed hem o no ice and pay a en ion o
speci ic spa ial ela ionships ha hey could no o he wise see. Ra he han me ely compa ing
he ou comes o di e en ypes o da a collec ion p ac ices, he au ho s concen a e on wha
eme ges om hei ela ions and ensions. While some ela ional and pe o ma i e s udies on
o ganiza ional space ha e al eady expe imen ed wi h simila me hodological ideas (e.g. Michels
and S eyae , 2017; Nash, 2020) a di ac i e app oach ex ends hese s udies. Speci ically, i
places emphasis on enac ing “ lows o di e ence” (Lenz Taguchi and Palme , 2013: 676) and
conside ing he e ec s he eo .
When conduc ing he ieldwo k a he Hub, I a ended se e al e en s, wo kshops, and p o-
g ams ha p omo ed, among o he hings, “en ep eneu ial hinking” and “s a up cul u e”
wi hin he uni e si y con ex . I, o example, a ended a p og am designed o acili a e he busi-
ness de elopmen p ocesses o ea ly-s age en ep eneu ial eams wo king wi h a ange o di e -
en business ideas. The p og am consis ed o a ious mee ings, co-wo king sessions, men o ing
e en s, and “demo day” sales pi ch e en s. A e pa icipa ing in hese e en s, I o en imes ound
mysel eeling headache and nausea, almos like a hango e . I no iced ha his sensa ion was
o en connec ed, especially, o he loud (elec onic) music played a he p og am e en s wi h he
in en ion o , o example, “ge ing he ene gies up” in a wo kshop o c ea ing “exci emen ”
be o e he demo day sales pi ches. In he language o my di ac i e analysis, he sound wa es
eme ged as impo an ma e ial agen s ha in e e ed wi h my body in ways ha some imes
inc eased bu mainly dec eased my possibili ies o sense and conduc empi ical esea ch.
En angled wi h his expe ience o “hango e ,” I chose o ideo eco d subsequen e en s o c e-
a e a be e unde s anding o hem— he eby making a cu be ween eco dable and o he senso y
expe iences.
8 Managemen Lea ning 00(0)
Reading/w i ing up da a
Wi h ega ds o empi ical analysis, a di ac i e me hodology shi s a en ion o how in a-ac ions
be ween di e en esea ch ma e ials and he esea che gi e ise o di e ences ha ma e . This
in ol es “ eading insigh s h ough one ano he in ways ha help illumina e di e ences as hey
eme ge: how di e en di e ences ge made, wha ge s excluded, and how hese exclusions ma e ”
(Ba ad, 2007: 30). Engaging in di e en senso y da a in a-ac i ely, hen, ypically akes place
a e he ieldwo k and gene a ion o esea ch da a. Ins ead o gi ing p io i y o any speci ic ype
o da a o egis e o sensa ion, a di ac i e app oach equi es placing he da a in o con e sa ion
wi h each o he and conside ing he pa e ns o di ac ion ha eme ge (Lenz Taguchi and Palme ,
2013). While hese da a can span o e pa icula ime- agmen s, hey a e unde s ood o ela e o
each o he , no as sepa a e pa s bu o un old as elemen s en angled wi h each o he . New in e p e-
a ions and pa e ns eme ge om hese encoun e s be ween di e en esea ch da a, and by consid-
e ing wha each o hem includes and excludes. This in ol es, o example, looking o “c ea i e
and unexpec ed p o oca ions” (Mu is and Bozalek, 2019: 873) a he han using a bina y logic o
compa ing he di e en da a o each o he as sepa a e en i ies.
Reading and w i ing up da a di ac i ely encou ages us o hink abou ou sel es as ac i e
esea ching agen s; ac o s conduc ing he in a-ac i e eading and enac ing pa e ns o di e ence.
As Ba ad (2014) ap ly no es, “[ ]he e is no ‘I’ ha exis s ou side o he di ac ion pa e n, obse -
ing i , elling i s s o y” (p. 181). This builds on he cen al p emise o di ac i e me hodologies,
acco ding o which he objec o knowledge and he knowing subjec always cons i u e each o he ;
“wha can be li ed and sensed by esea che s, and how da a makes us as esea che s” (Ghe a di,
2019: 743). This p emise implies ha we as esea che s a e “no ully o med, p e-exis ing sub-
jec s, bu as subjec s in a-ac i ely co-cons i u ed h ough he ma e ial-discu si e p ac ice ha we
(...) engage in” (Ba ad, 2007: 168). The analysis o empi ical ma e ials can, he e o e, be unde -
s ood as an embodied engagemen in which he esea che is a ec ed by he da a h ough senses
ha egis e he lows o images, ex s, smells, sounds, as es, ouches, and eelings (Lenz Taguchi
and Palme , 2013; Lenz Taguchi, 2012). The ocus is on wha da a “does” in ela ion o ou bodily
capaci ies o how i in e e es wi h ou sensibili ies. Some esea che s e e o hese “doings o
da a” as da a “ho spo s” ha “glow” (MacLu e, 2013 in Ring ose and Renold, 2014). A di ac i e
analysis, hus, in ol es embodied engagemen wi h he esea ch da a o “a becoming-wi h he da a
as esea che ” (Lenz Taguchi, 2012: 265).
The ways in which we come o acknowledge, o example, he ol ac o y quali ies, soundscape,
and smells, among o he aspec s o o ganiza ional space, depends no only on he speci ic esea ch
da a we gene a e bu also on he di e ences ha ge made h ough ou embodied engagemen wi h
his da a. This sugges ion mo es beyond e lec ing on how ou gende ed, acialized, and classed
bodies shape ou esea ch owa d ocusing on how we as ma e ial bodies a e, on one hand, ans-
o med in encoun e s wi h he ma e iali y o he esea ch da a and, on he o he hand, choose wha
o ocus on and how o w i e up he da a. As Lenz Taguchi (2012) ci ing Deleuze no es, “[w]e mus
ac i a e he sensibili y o all ou embodied acul ies” (p. 272). This means ha a di ac i e
app oach is less conce ned wi h ep esen ing an empi ical eali y ha has “ aken place be o e he
ac o ep esen a ion” han wi h enac ing mul iple and di e se po en ials ha eme ge om he
encoun e s wi h he esea che and he esea ch da a. In his endea o , esea che s ha e engaged in
e oca i e and pe o ma i e s yles o w i ing (Gilmo e e al., 2019; Huopalainen, 2020; Ka ila,
2019).
Reading and w i ing up da a di ac i ely helped me and my colleagues2 o unde s and he mul-
iplici y o egis e s o sensa ion h ough which he Hub ope a ed. We o ganized mee ings du ing
which we ead he esea ch ma e ials o each o he , discussed eme ging insigh s, and engaged in
Kuismin 15
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