Linguis ic and Philosophical In es iga ions
ISSN: 1841-2394, e-ISSN: 2471-0881
Vol 23 (1), 2024
pp.3099-3110
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Impac o A i icial In elligence on he Logis ics P ocesses o Po
Companies in he Dis ic o Buena en u a
Neila Yasmina Millán
Uni e sidad del Pací ico, Buena en u a, Colombia
Email: [email protected]
Tiana Vanessa Cándelo Aguila
Uni e sidad del Pací ico, Buena en u a, Colombia
Email: ian e @ho mail.com
ORCID: h ps://o cid.o g/0009-0006-0351-2580
Diana Lucia Aleg ía Vélez
Uni e sidad del Pací ico, Buena en u a, Colombia
Email: dianaluciaal[email p o ec ed]om
ORCID: h ps://o cid.o g/0009-0007-0767-1172
Jhon Edie Le ma Riascos (Co esponding au ho )
Uni e sidad del Pací ico, Buena en u a, Colombia
Email: jele ma@unipaci ico.edu.co
ORCID: h ps://o cid.o g/0000-0002-4963-2952
Abs ac
The Resea ch on he impac o A i icial In elligence (AI) on he op imiza ion o
logis ics p ocesses in po companies in Buena en u a shows g ea po en ial o
ans o m he sec o . F om an analy ical poin o iew and mo e om a me hodical
app oach, i is alid o e e ence he impac ha a i icial in elligence has, in luencing
changes wi hin depa men s, a eas among o he s ha ha e o do wi h anspo a ion,
ca go loading, logis ics and ou e planning. I is he e whe e i is wo h no ing ha he
ield o o eign ade and especially in he po e minal sec o , his a iable p esen s new
o ms o de elopmen whe e oppo uni ies a e iden i ied ha allow de eloping
p ocesses wi hin a compe i i e ma ke in an e icien manne , by de eloping p ocesses
ha allow minimizing ime, cos , inc easing esponse imes o p ocesses, educing
ehicle income s. unloading. Howe e , he inco po a ion o a i icial in elligence in
logis ics p ocesses wi hin he po sec o , especially in logis ics p ocesses, can ha e a
posi i e app oach on issues o secu i y, p oduc i i y o inno a i e ideas in an e icien
manne , h ough his adap a ion o new business models; Howe e , he adap a ion o
hese new p ocesses o en con on s companies wi h signi ican challenges and/o
challenges which can be seen by some en ep eneu s as a business isk. Today, he
economic and social de elopmen o he Paci ic Region, especially he dis ic o
Buena en u a in cus oms ma e s, p esen s a g ea challenge whe e he bigges d i e is
he inno a i e ac o , he e o e his ool; wi h good aining s a egies, implemen a ion,
adap a ion p ocesses among o he s will allow companies in Buena en u a in his sec o
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o be mo e p oduc i e compa ed o o he s ha a e in di e en po e minals; aspec s
ha a e being a ge ed acco ding o he g owing and h i ing po in es men .
Keywo ds: Fo eign T ade; P ocess Au oma ion; Logis ics, A i icial In elligence
1. INTRODUCTION
Today, he in eg a ion o a i icial in elligence in o logis ics p ocesses has
signi ican ly ans o med supply chain managemen and po ope a ions globally.
Howe e , in he con ex o he po sec o in he Dis ic o Buena en u a, a key po
o he Colombian economy; AI-powe ed au oma ion p omises o op imize
ope a ional e iciency, educe cos s, and imp o e in en o y managemen . Howe e ,
he adop ion o hese echnologies aces mul iple challenges due o ac o s speci ic o
he local en i onmen and he exis ing in as uc u e in companies in he sec o .
Speci ically, au oma ion h ough his ool o e s conside able bene i s, such as
imp o ed accu acy and speed o logis ics p ocesses, educed human e o s, and he
abili y o handle la ge olumes o da a in eal ime (Smi h, J., & Johnson, L. 2023). In
he po ield, hese ad ances can ansla e in o mo e e icien ca go managemen ,
be e coo dina ion be ween ac o s and an op imiza ion o wai ing imes and
ope a ions.
The e o e, i should be no ed ha he e ec i e implemen a ion o his ool in
he po sec o o he Special Dis ic is condi ioned by se e al a iables. These include
cu en echnological limi a ions, s a aining needs, and egula o y cons ain s ha
may in luence he success o hese au oma ion p ocesses (Odima ha e al, 2024).
Despi e he po en ial, he eali y o i s co ela ion in he local con ex e eals a complex
in e ac ion be ween hese a iables.
This analysis p esen s he inco po a ion and applica ion o AI echnologies in he
logis ics p ocesses and ope a ions o he po sec o ; his implies he use o in elligen
sys ems o imp o e e iciency and decision-making, his leads o au oma ed in en o y
managemen , ca go acking sys ems, and op imiza ion o anspo ou es whe e
companies ope a ing wi hin he po ecosys em, Including e minal ope a o s, shipping
companies, eigh o wa de s, and logis ics se ice p o ide s de elop he ac i i ies ha
allow i o compe e in he g owing ma ke o he global po indus y (Mckinsey.com).
The e o e; The p esen s a emen o he p oblem has he objec i e a e making
an analysis o documen a y esea ch; o show how he a icula ion o a i icial
in elligence impac s logis ics au oma ion in companies in he po sec o in
Buena en u a. Likewise, he echnological, o ganiza ional and egula o y a iables
ha a ec he e ec i eness o his implemen a ion will be e alua ed. This s udy will
p o ide a comp ehensi e iew o he challenges and oppo uni ies associa ed wi h he
adop ion o such a p ocess in his c ucial sec o o he economy o he Colombian
Paci ic egion.
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2. METHODOLOGY
Fo he de elopmen o his a icle, he me hodology used was quali a i e and
desc ip i e, aimed a analyzing he impac o he a icula ion o a i icial in elligence in
he logis ics p ocesses o po companies in he Dis ic o Buena en u a. The
con ibu ions on he inciden s and sho comings p esen ed in he esea ch opic we e
based on he analysis and compila ion o seconda y in o ma ion in di e en documen a y
sou ces, such as epo s o po companies, epo s o he po socie y o Buena en u a,
academic a icles among o he specialized sou ces.
Howe e , wi hin he sou ces o in o ma ion we ind academic documen s, whe e a
de ailed e iew o po epo s was made, a icles wi h opics co ela ed wi h he
implemen a ion and use o a i icial in elligence in po p ocesses, wi h he aim o looking
a he a ec a ion and/o impac o echnology in po e minals. As o specialized news;
Publica ions o specialized media and pe iodical sou ces o di e en news conce ning
po e minals a a na ional and in e na ional le el ha ha e ca ied ou p ocesses o
implemen a ion o ools in eg a ed wi h AI o hei in e nal p ocesses we e e iewed
and analyzed, and as o business sou ces, documen s conce ning managemen epo s,
cancella ions, newsle e s, s a egic documen a ion o companies in he po sec o such
as TC Buen, Sociedad Po ua ia, Agua Dulce, among o he s, which documen he use o
echnologies ha oday a e called eme ging and ha a e in eg a ed wi h AI, so ha hei
logis ics ope a ions a e mo e e icien and e ec i e, allowing hem o educe ime and
ep ocesses.
Fo he p ocess o analyzing he in o ma ion, i was done h ough an induc i e app oach,
whe e ends we e o ien ed be ween sou ces o in o ma ion consul ed. Based on his, he
main challenges, oppo uni ies, bene i s, among o he s, ha can be gene a ed h ough he
implemen a ion o a i icial in elligence in he logis ics p ocesses o companies in he po
sec o we e iden i ied, howe e , pa allels we e also made be ween he implemen a ion
o new eme ging echnologies in local and in e na ional companies.
Howe e , o he de elopmen o he esea ch h ough he analysis ca ied ou , key
c i e ia we e aken in o accoun ha allowed classi ying he pe inen in o ma ion such
as: Au oma ion o logis ics p ocesses, au oma ion in he supply chain o po companies,
co ela ed challenges wi h he adap a ion o eme ging echnologies, ope a ional
e iciency in po e minals and impac on po secu i y.
3. RESULTS
The au oma ion o logis ics p ocesses in he po sec o o Buena en u a p esen s a
complex scena io. The po o Buena en u a, being one o he mos impo an in
Colombia, aces he challenge o mode nizing i s ope a ions o imp o e
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compe i i eness and e iciency. Howe e , he adop ion o ad anced echnologies, such
as AI, has no been uni o m and aces signi ican ba ie s ha need o be unde s ood
and add essed (Ala i A, e al; 2019).
Wi hin he po sec o , hose companies ha a e in he p ocess o o ganiza ional
g ow h oday p esen g ea challenges a a echnological le el, conside ing ha i
in luences bo h in as uc u e p ocesses wi h a lack o hese p ocesses, as well as he
absence o sys ems ha simul aneously espond o he adap a ion o new echnologies
o au oma ed p ocesses wi hin he p ocesses o po e minals. I is he e whe e i can
be said ha hese weaknesses ha companies ha e di ec ly in luence he capaci y hey
de elop in o de o implemen p ocesses ha espond o a need ha makes p ocesses
mo e p oduc i e h ough he implemen a ion o AI in logis ics p ocesses in companies
in he po sec o o he dis ic o Buena en u a. howe e , he e a e some ac o s such
as: esis ance o change, he sea ch o inno a i e solu ions, inancial unce ain y, lack
o adap a ion, li le cul u e o educa ional s eng hening; These a e some a iables ha
hinde he implemen a ion p ocesses o new echnologies o he mi iga ion o
esponse imes in logis ics p ocesses.
On he o he hand, he egula o y issue plays a e y impo an ole o companies ha
wo k wi hin po e minals, aking in o accoun all he es ic ion ac o s ha a good
implemen a ion o AI in hese p ocesses en ails. Howe e , oday we see ha no ha ing
in elligen machines ha help egula e, minimize p ocesses, among o he s ha ha e
egula o y suppo co ec ly, can gene a e a le el o unce ain y in en ep eneu s, in
e ms o he in es men o machines and p ocesses gene a ed h ough AI. This is due
o he ac ha bo h po agen s and companies usually ha e a high le el o unce ain y
ega ding he in es men s o hese new echnological me hods, which a e o e ed
wi hou gua an ees o hei use, p o ec ion o in o ma ion and/o abo e all o he
p ocesses o he inco po a ed echnology. Tha is why he non-inco po a ion o AI
oday gene a es delays in au oma ed p ocesses in po companies, which a ec s he
ine iciency o logis ics in po e minals.
Howe e , pa o he unce ain y o companies in his sec o has been in luenced by
issues o he absence o good egula ion on he impac ha AI can gene a e in he
implemen a ion o logis ics p ocesses, such as he con ol o p ocesses, he secu i y o
he da a o he p ocesses gene a ed wi hin he comme cial ac i i y called po , i can
eso o wha is colloquially called ial and e o . Bu i we look a his
implemen a ion as an oppo uni y, companies can ealize ha a good in es men in
new o ms o echnological de elopmen can con ibu e o op imizing p ocesses, po
en ances, managemen p ocesses, among o he s. I is he e whe e i should be no ed
ha he e can be housands o limi a ions; howe e , i he e is no egula o y p ocess
o hese p ocedu es, i will no be possible o achie e he en ep eneu 's mission
objec i e, in o de o maximize his income.
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The e o e, a egula o y en i onmen ha p omo es he adop ion o AI e ec i ely in
he po sec o mus p o ide a balance be ween sa e y, lexibili y and suppo o
inno a ion. Only in his way will i be possible o maximize he posi i e impac o AI on
logis ics p ocesses, imp o ing e iciency, educing cos s and s eng hening he
compe i i eness o po s globally. I is essen ial o examine how hese egula o y
a iables a ec he implemen a ion o ad anced echnologies and wha measu es can
be aken o o e come hese challenges (Alma M, 2023).
On he o he hand, when we alk abou en i ies ha a e pa o hese logis ics
p ocesses, we a e e e ing o he In e na ional Ma i ime O ganiza ion (IMO); which
ha e been di ec ly playing an impo an ole in alida ion issues on he e ec i eness
o logis ics, ma i ime and secu i y p ocesses. Howe e , acco ding o he changes in he
en i onmen and in o de o inco po a e mo e e ec i e solu ions o e ime, i has
e e enced ce ain policies and di ec ions o he po sec o ha wishes o implemen
AI as a ool o acili a e logis ics p ocesses, such as:
Au oma ed P ocess and Digi aliza ion:
• Tablados, Digi al Pla o ms: IMO ag ees ha he implemen a ion o hese
digi al pla o ms is impo an o he e iciency, e ec i eness and cla i y o
ope a ions in po sec o s.
• Sys ema iza ion o P ocesses: The in e na ional ma i ime o ganiza ion has
wo ked e e y day o aise awa eness o he impo ance o sys ema iza ion
and au oma ion o he p ocesses de eloped in po e minals, in e ms o
access con ol o hese po s, da a and in o ma ion managemen , among
o he p ocedu es.
• Implemen a ion o A i icial In elligence: IMO s a es ha h ough he
implemen a ion o pla o ms, mechanisms gene a ed wi h a i icial
in elligence, his di ec ly con ibu es o imp o ing he sa e y, e iciency and
sus ainabili y o po ope a ions.
In he en i onmen , he ele ance o A i icial In elligence o he logis ics sec o has
expanded signi ican ly, also highligh ing i e key ac o s: gene a i e AI, AI and audio
e hics, compu e ision and ad anced analy ics. Toge he , hey all aspi e o ans o m
logis ics p ocesses by le e aging ad anced analy ics and da a gene a ion ools,
imp o ing human-machine in e ac ion h ough oice and sound analysis, au oma ing
he in e p e a ion o isual da a, and au oma ically gene a ing new con en based on
al eady lea ned pa e ns. (h ps://www.mundoma i imo.cl/, 2024).
Sys ema iza ion analysis
Acco ding o he app oach o he p oblem, i should be no ed ha , in o de o
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add ess he in eg a ion o a i icial in elligence in he au oma ion o all he p ocesses
in ol ed in he ac i i ies in he po sec o o Buena en u a, i is necessa y o
sys ema ize he p oblem h ough a mul idimensional app oach. Whe e i s , an
exhaus i e analysis o he echnological a iables in ol ed in he p ocess mus be
ca ied ou , including ha o he exis ing echnological in as uc u e, he ease o he
upda ing p ocesses and he in e up ion o in o ma ion sys ems.
On he o he hand, i is alid o ake in o accoun he impac o o ganiza ional
a iables, s a p epa a ion, knowledge abou new echnologies, esis ance o change,
and o ganiza ional adap abili y a e ac o s ha a ec he e ec i eness o AI
implemen a ion. T aining and skills de elopmen in new echnologies a e essen ial o
o e come hese challenges in po s (Ma inezJ 2023).
Simila ly, we can say ha companies ha p omo e a cul u e o inno a ion and
lexibili y end o mo e easily in eg a e new echnologies such as AI. Con inuous
aining and he de elopmen o echnological skills among pe sonnel a e no only
essen ial o imp o e hei pe o mance, bu also o gene a e con idence in he use o
hese ools wi hin in e na ional ade; ha is why i is said ha companies in he
cus oms sec o ha in es in he aining o hei human esou ces and in he c ea ion
o an en i onmen ha acili a es lea ning a e be e posi ioned o make he mos o
he bene i s o AI, hus op imizing hei p ocesses and inc easing hei
compe i i eness. (Pé ez, L. 2023)
The challenges associa ed wi h he in eg a ion o AI in he po sec o a e
nume ous; Despi e signi ican bene i s, such as educed wai imes and ope a ional
cos s, obs acles such as he need o la ge up on in es men s, s a aining, and da a
p o ec ion come wi h hem.
Howe e , al hough he e a e challenges o o e come, he a icula ion o AI-
based echnologies in logis ics p ocesses is essen ial o main ain compe i i eness and
adap o he g owing demands o global ade. (Ma ínez, J.2024). I is alid o a i m
ha he analysis o egula o y a iables is essen ial o unde s and how egula ions
and policies a ec his logis ics p ocess; he e o e, companies mus , in addi ion o he
ope a ional, e alua e exis ing egula ions and hei impac on he abili y o companies
o in eg a e new echnologies, as well as iden i y possible a eas o imp o emen in
he egula o y en i onmen (Rod iguez, P 2022). Also, "Secu i y and P i acy"
ep esen s how i is signi ican ly impac ing digi al secu i y and da a p i acy. AI
echnologies can be powe ul ools o de ec ing cybe h ea s and a acks, bu hey
also aise ques ions abou p i acy and he handling o pe sonal da a. Finally,
"Resea ch and De elopmen " highligh s how i is d i ing ad ances in a ious a eas o
esea ch and he de elopmen o new echnologies. The echniques and algo i hms o
his me hod a e an ac i e a ea o s udy oday and a e gi ing ise o nume ous
disco e ies and inno a i e applica ions. (You ha e 2023). A i icial in elligence is a
e m ha encompasses hose compu e sys ems capable o de ec ing hei
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en i onmen , hinking, lea ning and making decisions based on he inpu s hey
ecei e and hei objec i es. Some o ms o AI ha we ind in eg a ed in o ou daily
li es include i ual assis an s, such as Apple's amous Si i o Amazon's Alexa.
Rod íguez I, e al; 2023). This will no necessa ily eplace wo ke s, bu may change
he na u e o jobs and equi e di e en skills and knowledge. (Pie nex 2023).
In a ious indus ies, his inco po a ion o wha has been add essed; I can
os e an en i onmen o con inuous lea ning, whe e wo ke s mus cons an ly adap
and upda e hei skills. No only does his imp o e p oduc i i y, bu i also o e s
oppo uni ies o p o essional de elopmen . By acing hese changes, companies and
wo ke s ha e he oppo uni y o collabo a e in he c ea ion o a mo e dynamic and
en iching u u e o wo k, whe e echnology and humani y can coexis and
complemen each o he .
Acco ding o he di e en concep s o a i icial in elligence (AI), gi en by he
Eu opean Commission, i can be de e mined ha i is a ield o compu e science ha
ocuses on gene a ing sys ems ha can pe o m asks ha pa icula ly equi e human
in elligence, such as lea ning, easoning and pe cep ion. These sys ems can pe cei e
hei en i onmen , eason abou knowledge, p ocess in o ma ion de i ed om da a, and
make decisions o achie e a gi en goal.
Po s a ound he wo ld, including hose in Colombia, a e inc easingly adop ing
au oma ion and AI echnologies o imp o e e iciency, compe i i eness and p oduc i i y.
(www.all ead.ai, 2023). These echnologies can include au oma ed con aine handling
sys ems, au oma ed guided ehicles (AGVs), d ones, Au oma ed S o age and Re ie al
Sys ems (AS/RS), and AI-based po managemen sys ems. The implemen a ion o hese
echnologies usually esul s in a highe speed o ca go p ocessing, educed e o s, and
imp o ed secu i y o po ope a ions.
The impac o AI on he po sec o
A i icial In elligence (AI) is ans o ming he po sec o by op imizing
ope a ional p ocesses, inc easing e iciency, and s eng hening global compe i i eness.
Thanks o AI, po s can au oma ically manage in en o ies and ca go a ic, op imize
ma i ime and land anspo ou es, and pe o m p edic i e main enance o equipmen ,
minimizing down ime. In addi ion, eal- ime ca go acking and AI-based secu i y
sys ems imp o e anspa ency and secu i y in po ope a ions. These ad ances no only
s eamline logis ics low and educe cos s, bu also posi ion po s as key playe s in he
global supply chain, imp o ing hei abili y o mee he demand o domes ic and
in e na ional ade. (h ps://klog.co, 2022).
Today i can be seen ha he use o a i icial in elligence in logis ics p ocesses will
con inue o inc ease, ollowed by inno a i e p ocesses, such as in elligence a icula ed
wi h he skills gene a ed by humani y, upda es o d one sys ems and au oma ed ehicles.
These ac o s ep esen a compe i i e ad an age o companies ha adap o change.
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Buena en u a's po e minals ha e expe ienced exponen ial g ow h in ecen
yea s, adically ans o ming he way logis ics ope a ions a e managed. The
implemen a ion o a i icial in elligence (AI) and au oma ion echnologies a he
Buena en u a Con aine Te minal (TCBuen) ep esen s a signi ican miles one in he
mode niza ion o Colombian po in as uc u e and an inc ease in he po 's e iciency,
p oduc i i y, and compe i i eness. (h ps://www.mundoma i imo.cl/, 2019)
In es men s in AI implemen a ion can be seen as hey ha e g own apidly o e
he pas decade. The ollowing g aph explains annual p i a e in es men wo ldwide.
Sou ce (pie nex .po deba celona.ca , n.d.). In o iginal Spanish language
Conside ing he shipping sec o , AI models can be use ul as a pe ec suppo o
ship planning, o lee managemen and op imiza ion, helping o selec he bes
na iga ion ou e, hus educing cos s and ano he use case could be an ale sys em o
educe he likelihood o inciden s, no only a sea, bu also wi hin he limi s o a po .
(Sa agani, 2024).
4. DISCUSSION
Today, acco ding o all he e e enced app oaches, i can be said ha a i icial in elligence
has con ibu ed o he ans o ma ion o logis ics p ocesses in po e minals bo h
in e na ionally and in he Buena en u a Dis ic . Fo his eason, o his esea ch i is
wo h highligh ing he mos discussed poin s du ing he de elopmen o his a icle, such
as:
Imp o emen o p ocesses in he supply chain: Fo his a iable, he use o algo i hms
ha a e pa o AI allows logis ics p ocesses o p esen an e icien managemen o his
a iable, in o de o imp o e loading and unloading logis ics, anspo and demand
capaci y. This being a undamen al ac o o he de elopmen o Buena en u a,
conside ed as one o he main and impo an po s o he dis ic o Buena en u a,
howe e , i is known ha he adap a ion o a i icial in elligence is a ool ha is in he
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p ocess o being accep ed in he egion. in o de o con ibu e o he imp o emen o he
di e en logis ical componen s.
Impac o a i icial in elligence on ope a ional p ocesses: In Buena en u a, i is
obse ed ha companies a e in es ing in au oma ion echnologies in o de o minimize
delays in ope a ions p ocesses. This is because among he mos e e enced a iables is
he imp o emen in he e iciency o ope a ional p ocesses ha ha e been managed
h ough a i icial in elligence and ha in addi ion o he po applies o a ious global
po e minals.
Impac on he secu i y a ea o po e minals: This is one o he challenges aced by
cus oms agencies and po e minals in he Dis ic o Buena en u a, conside ing ha he
imp o emen in secu i y a icula ed wi h he use o AI has been a undamen al
commi men in hei mission p ocesses. in o de o be used o ins an ly moni o he
ope a ional and logis ical p ocesses o companies; de ec ing isks o he sake o
p e en ion and p o ec ion o bo h wo ke s and companies.
Challenges in he implemen a ion o A i icial In elligence:
Po e minals ace mul iple challenges in he p ocesses o adap a ion o A i icial
In elligence such as: esis ance o people o change, he lack o good in as uc u es in
he en ances and machine y o he po s, eme ging echnology, ull and/o backup
in e ne and abo e all a good in es men as a p ocess o ini ia ion o change, wi h he
aim o in eg a ing hese al eady exis ing challenges ha a e conside ed an obs acle o
he op imal de elopmen o logis ics p ocesses.
5. CONCLUSION
Au oma ion, A i icial In elligence, he In e ne o Things, and blockchain
echnology a e e olu ionizing he way supply chains a e managed, imp o ing e iciency,
isibili y, and secu i y. (aden.o g, 2024). You mus ha e a comp ehensi e ision o
mode n logis ics. This includes he p ocess o mobilizing goods om o igin o he inal
des ina ion ma ke . These sys ems conside anspo a ion and in en o y managemen ,
o educe cos s h oughou he logis ics chain (Ba be o, 2010).
Companies ha a e pionee s in he de elopmen o in o ma ion echnology and eal- ime
da a collec ion will c ea e a compe i i e ad an age in hei indus ies and will be able o
adap o he new needs o cus ome s who equi e In e ne access o he abili y o ack
o de s on he In e ne and implemen new elec onic equipmen in he ma ke (Mo a,
2023).
Wi hin he u u e pe spec i es o a i icial in elligence in logis ics p ocesses in he
di e en ac i i ies ca ied ou in he po e minals in Buena en u a, i is seen as an
in e es ing expec a ion, he e o e a g owing digi iza ion and a g ea e in eg a ion o his
a iable in he decision-making p ocesses, op imiza ion o p ocesses and esou ces,
among o he s, is expec ed. I is poin ed ou ha i has a g ea di e si ie in o de o change
