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Perspectives and realities of disengagement among younger Generation Y and Z workers in contemporary work dynamics

Author: Saraiva, Margarida,Nogueiro, Teresa
Publisher: Basel: MDPI
Year: 2025
DOI: 10.3390/admsci15040133
Source: https://www.econstor.eu/bitstream/10419/321277/1/admsci-15-00133.pdf
Sa ai a, Ma ga ida; Noguei o, Te esa
A icle
Pe spec i es and eali ies o disengagemen among
younge Gene a ion Y and Z wo ke s in con empo a y
wo k dynamics
Adminis a i e Sciences
P o ided in Coope a ion wi h:
MDPI – Mul idisciplina y Digi al Publishing Ins i u e, Basel
Sugges ed Ci a ion: Sa ai a, Ma ga ida; Noguei o, Te esa (2025) : Pe spec i es and eali ies o
disengagemen among younge Gene a ion Y and Z wo ke s in con empo a y wo k dynamics,
Adminis a i e Sciences, ISSN 2076-3387, MDPI, Basel, Vol. 15, Iss. 4, pp. 1-39,
h ps://doi.o g/10.3390/admsci15040133
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h ps://hdl.handle.ne /10419/321277
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Recei ed: 2 Feb ua y 2025
Re ised: 25 Ma ch 2025
Accep ed: 29 Ma ch 2025
Published: 3 Ap il 2025
Ci a ion: Sa ai a, M., & Noguei o, T.
(2025). Pe spec i es and Reali ies o
Disengagemen Among Younge
Gene a ion Y and Z Wo ke s in
Con empo a y Wo k Dynamics.
Adminis a i e Sciences,15(4), 133.
h ps://doi.o g/10.3390/
admsci15040133
Copy igh : © 2025 by he au ho s.
Licensee MDPI, Basel, Swi ze land.
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dis ibu ed unde he e ms and
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licenses/by/4.0/).
A icle
Pe spec i es and Reali ies o Disengagemen Among Younge
Gene a ion Y and Z Wo ke s in Con empo a y Wo k Dynamics
Ma ga ida Sa ai a 1,2,* and Te esa Noguei o 3,4
1
Managemen Depa men , Escola de Ciências Sociais, Uni e sidade de É o a, La go dos Colegiais 2, 7000-803
É o a, Po ugal
2BRU-Business Resea ch Uni , Isc e-Ins i u o Uni e si á io de Lisboa, A . das Fo ças A madas,
1649-026 Lisboa, Po ugal
3Managemen Depa men , Poly echnic Ins i u e o Po aleg e, P aça do Município 11,
7300-110 Po aleg e, Po ugal; .noguei [email p o ec ed]
4Gene al Sec e a ia o he P esidency o he Council o Minis e s, A enida João XXI 63,
1000-300 Lisboa, Po ugal
*Co espondence: [email p o ec ed]
Abs ac : The disengagemen o younge wo ke s, pa icula ly om Gene a ions Y and Z,
is a g owing conce n in con empo a y o ganiza ional en i onmen s. This s udy analyzes
he ac o s in luencing disengagemen and he o ganiza ional s a egies ha can educe
i s impac . A li e a u e e iew was conduc ed, co e ing s udies published be ween 2014
and 2024, wi h he selec ion o publica ions based on ele ance, indexing, and hema ic
alignmen . The indings indica e ha disengagemen esul s om a combina ion o ac o s.
Fi s ly, job demand ac o s we e iden i ied, such as he misalignmen be ween well-being
policies and employee needs, excessi e wo kloads, he absence o emo e wo k and lexi-
ble schedules, challenges associa ed wi h digi aliza ion and new echnologies, economic
insecu i y, job ins abili y, and equen o ganiza ional changes. Secondly, job esou ce
ac o s we e also highligh ed, including inadequa e leade ship, ine ec i e communica ion,
limi ed p o essional de elopmen oppo uni ies, and poo ly s uc u ed e alua ion and
ewa d sys ems. These indings align wi h he Job Demands-Resou ces (JD-R) Model. In
addi ion, psychological ac o s we e obse ed, namely, a lack o au onomy, expe iences
o injus ice and inequali y in he wo kplace, misalignmen be ween pe sonal alues and
o ganiza ional cul u e, and he p esence o hos ile o oxic en i onmen s, which co e-
spond o he heo e ical assump ions o he Sel -De e mina ion Theo y (SDT).To add ess
disengagemen , o ganiza ions should implemen o ganiza ional s a egies, such as physical
and men al well-being p og ams, encou age egula b eaks, p omo e heal hy li es yle
campaigns, p o ide psychological suppo , and c ea e e gonomic wo k en i onmen s. Ad-
di ionally, hey should os e p o essional g ow h h ough con inuous aining, men o ing,
and anspa en ecogni ion and ewa d sys ems. O ganiza ional communica ion mus be
open and e ec i e, ensu ing anspa ency and ac i e employee pa icipa ion. The adop ion
o emo e wo k policies and lexible schedules, along wi h in es men s in echnology and
collabo a ion ools, also helps main ain engagemen . These s a egies p omo e employee
sa is ac ion, mo i a ion, and o ganiza ional commi men among wo ke s, pa icula ly
hose om Gene a ions Y and Z, so o ganiza ions mus adap o he e ol ing expec a ions
o he wo k o ce o p e en long- e m nega i e e ec s, such as dec eased p oduc i i y and
highe u no e , comp omising hei compe i i eness and sus ainabili y.
Keywo ds: employee engagemen ; disengagemen ; Gene a ion Y wo ke s; Gene a ion Z
wo ke s; wo kplace; con ibu ing ac o s; mi iga ing o ganiza ional s a egies
Adm. Sci. 2025,15, 133 h ps://doi.o g/10.3390/admsci15040133
Adm. Sci. 2025,15, 133 2 o 39
1. In oduc ion
Ac oss he wo ld, engagemen o disengagemen among wo ke s, pa icula ly wi hin
younge gene a ions, namely Gene a ion Y and Gene a ion Z, cons i u es essen ial dimen-
sions o o ganiza ional beha io in he cu en con ex o wo k o ce dynamics.
Engagemen is de ined as a psychological and emo ional s a e o in ol emen o em-
ployees wi h hei wo k, cha ac e ized by en husiasm, dedica ion, and imme sion in wo k
ac i i ies. Disengagemen occu s when wo ke s no longe demons a e in e es , mo i a ion,
o in ol emen in hei oles. The ansi ion be ween engagemen and disengagemen
does no occu ab up ly bu a he as a con inuous p ocess, in luenced by indi idual and
o ganiza ional ac o s (Alessand i e al.,2018;Gumilang & Ind ayan i,2022;Hudiono &
Sa i,2022).
O ganiza ions hus ace signi ican challenges in keeping hese wo ke s mo i a ed,
commi ed, and aligned wi h ins i u ional goals in a con ex ma ked by echnological
ans o ma ions, labo lexibili y, and changing indi idual p io i ies ega ding p o essional
li e. Despi e ad ances in esea ch on wo k engagemen and mo i a ion, he e emains a
gap in he li e a u e conce ning he sys ema ic unde s anding o he ac o s con ibu ing
o he disengagemen o hese gene a ions, as well as he mos e ec i e o ganiza ional
s a egies o mi iga e his phenomenon.
This s udy aims o add ess his gap by p oposing a sys ema iza ion and c i ical anal-
ysis o he pe sonal and o ganiza ional ac o s ha con ibu e o disengagemen , along
wi h he po en ial suppo mechanisms o sui able o ganiza ional s a egies o i s p e en-
ion and managemen wi hin he o ganiza ional con ex . This is achie ed by combining
he heo e ical ounda ions o he Job Demands-Resou ces (JD-R) Model, by Bakke and
Deme ou i (2007), and he Sel -De e mina ion Theo y (SDT), by Deci and Ryan (1985).
These models p o ide a heo e ical basis o unde s anding how wo king condi ions, o -
ganiza ional esou ces, and wo ke s’ psychological needs in luence le els o engagemen
and disengagemen .
The concep o wo k in ol emen and job disengagemen has been widely s udied
om di e en heo e ical and empi ical pe spec i es and is o en associa ed wi h an imbal-
ance be ween job demands and he esou ces a ailable o wo ke s, pa icula ly h ough he
JD-R model and SDT. Al hough he opic o disengagemen has been explo ed h ough hese
heo e ical amewo ks, no s udy o da e has comp ehensi ely add essed he challenges
aced by Gene a ion Y and Gene a ion Z, who ha e g own up in a con ex o apid echno-
logical ad ancemen , p o ound cul u al shi s, and new expec a ions ega ding wo k.
The Job Demands-Resou ces (JD-R) model, de eloped by Bakke and Deme ou i
(2007), explains how job demands and esou ces in luence wo ke s’ well-being and pe o -
mance. Job demands a e aspec s o wo k ha equi e con inuous e o and may gene a e
physical and psychological cos s, such as a high wo kload, ime p essu e, in e pe sonal
con lic s, and emo ional demands. Job esou ces, on he o he hand, a e ac o s ha help
achie e objec i es, educe he impac o demands, and p omo e p o essional de elopmen ,
including au onomy, social suppo , g ow h oppo uni ies, and cons uc i e eedback. The
balance be ween hese demands and esou ces de e mines (o no ) he le el o mo i a ion,
engagemen , and well-being o wo ke s. Disengagemen occu s when wo ke s lose in-
e es , mo i a ion, and in ol emen in hei wo k. In he Job Demands-Resou ces model,
disengagemen can esul om an imbalance be ween high job demands and a lack o
job esou ces. Excessi e demands, such as a high wo kload, ime p essu e, and in ense
emo ional demands, can lead o o e load and demo i a ion, pa icula ly when he e a e
no adequa e suppo mechanisms. Simila ly, he absence o esou ces, such as au onomy,
ecogni ion, pee suppo , and g ow h oppo uni ies, educes wo ke s’ abili y o cope wi h
challenges, esul ing in emo ional and p o essional wi hd awal. Disengagemen is o en
Adm. Sci. 2025,15, 133 3 o 39
associa ed wi h bu nou , especially in i s emo ional exhaus ion dimension, whe e wo ke s
eel d ained o ene gy o dedica e hemsel es o hei wo k. Ano he ac o con ibu ing
o disengagemen is a lack o alignmen wi h he o ganiza ion’s alues. When wo ke s
do no iden i y wi h he o ganiza ion’s cul u e, mission, o objec i es, hey end o eel
disconnec ed and less mo i a ed o in es e o in hei oles.
The Sel -De e mina ion Theo y (SDT), de eloped by Deci and Ryan (1985), explo es
how in e nal and ex e nal ac o s in luence human mo i a ion, based on he p emise ha
indi iduals ha e inna e psychological needs, he ul illmen o which can be acili a ed
o hinde ed by hei en i onmen . The heo y p oposes ha mo i a ion a ies along a
con inuum, om ex insic mo i a ion, d i en by ex e nal ac o s such as ewa ds and
punishmen s, o in insic mo i a ion, based on pe sonal in e es and enjoymen . Wi hin his
amewo k, he heo y iden i ies h ee psychological needs: au onomy, compe ence, and
ela edness. Au onomy e e s o he need o con ol o e one’s own ac ions and choices.
Compe ence ela es o he sense o e ec i eness in handling challenges, ein o ced by lea n-
ing oppo uni ies and posi i e eedback. Rela edness, in u n, in ol es he need o es ablish
meaning ul social connec ions, wi h in e pe sonal suppo being a key ac o in mo i a ion
and well-being. Disengagemen occu s when wo ke s eel hey lack con ol o e hei
ac ions (low au onomy), do no eel capable o handling challenges (low compe ence), o
do no pe cei e meaning ul connec ions wi h o he s (low ela edness). Addi ionally, when
mo i a ion is p edominan ly ex insic, engagemen may be supe icial and unsus ainable,
leading o disin e es o e ime. I he e is no ansi ion owa ds mo e au onomous o ms
o mo i a ion, wo ke s may ul ima ely disconnec om hei ac i i ies.
Beyond he heo e ical dimension, ecen mo emen s ha e eme ged as indica o s o
g owing dissa is ac ion among younge wo ke s ega ding adi ional wo king condi ions.
These mo emen s e lec a deepe ques ioning o he ela ionship be ween e o and
ewa d, wi h many young wo ke s choosing o engage only minimally in hei oles,
a oiding any e o beyond wha is s ic ly necessa y. Acco dingly, his s udy also explo es
new labo ma ke ends ha ha e signi ican ly in luenced how younge wo ke s ela e
o hei p o essional ac i i ies. These mo emen s e eal a shi in he pe cep ion o he
alue o wo k, e lec ing a depa u e om adi ional engagemen models based on high
commi men and con inuous p oduc i i y.
In he wo kplace, disengagemen can mani es passi ely, h ough p oc as ina ion,
dec eased pa icipa ion, and apa hy, o ac i ely, h ough esis ance o change, educed
p oduc i i y, wo kplace absen eeism, o e en he comple e abandonmen o an ac i i y (Ald-
abbas e al.,2023;Hakanen e al.,2006;Jnaneswa & Ranji ,2022;Pa naik & Sahoo,2020).
One o he ac ual cu en ends in he wo ld o wo k is when employees disengage
om hei jobs and limi hemsel es o he ba e minimum equi ed, wi hou making
any addi ional e o , a phenomenon known as Quie Qui ing. The e m Quie Qui ing
eme ged in he digi al sphe e in Ma ch 2022, in oduced by B yan C eely, a ca ee coach
and labo ma ke in luence om Gene a ion X in he Uni ed S a es, who coined he e m
while discussing an a icle abou wo ke s who we e ‘slowing down’ a wo k, pa icula ly
in luenced by he COVID-19 pandemic (Öz ü k e al.,2023). The hash ag #quie qui ing
quickly wen i al on he social media pla o m TikTok, especially among younge wo ke s.
Al hough he e m implies ‘qui ing’, i does no necessa ily mean lea ing a job bu a he a
g adual and unannounced wi hd awal om wo k esponsibili ies (Hamouche e al.,2023;
Kachhap & Singh,2024;Liu-Las es e al.,2024;Mahand & Caldwell,2023).
Ano he mo emen , o igina ing in China, eme ged in 2021, known as ‘ ang ping’,
which li e ally ansla es as ‘lying la ’ and is cha ac e ized by esis ance o social p essu e
o wo k long and exhaus ing hou s a he expense o pe sonal well-being (Hsu,2022;
Jingyi,2022).
Adm. Sci. 2025,15, 133 4 o 39
Ano he i al mo emen on social media is called ‘I no longe d eam o labo ’, in
which many use s, mos ly young people, sha e ha hey simply do no ha e a d eam job.
Howe e , he phenomena o ‘Quie Qui ing’, ‘Tang Ping’, and ‘I No Longe D eam
o Labo ’ a e no he only shi s in he labo ma ke . The ‘G ea Dismissal’ and ‘G ea
Resigna ion’ ha e led o signi ican labo sho ages, making i di icul o ill speci ic
oles and ha ing de as a ing e ec s in se e al coun ies du ing and a e he COVID-19
pandemic, such as Ge many, I aly, B azil, and he USA (Cossa e al.,2021).
The ‘G ea Dismissal’ e e s o a scena io in which many wo ke s a e laid o by hei
employe s, usually due o economic c ises o o ganiza ional es uc u ing, and i is o en
a consequence o ex e nal ac o s a ec ing companies, leading o widesp ead job losses
and wo k o ce es uc u ing (Ma ks,2023). The ‘G ea Resigna ion’ e e s o a scena io
in which wo ke s olun a ily lea e hei jobs en masse, mo i a ed by ac o s such as he
pu sui o be e wo k-li e balance, ca ee p og ession, o inc eased job sa is ac ion (Ma ks,
2023;Shea he & Sla e y,2021).
In addi ion o hese phenomena, o he e ms ha e eme ged in he labo ma ke , p i-
ma ily associa ed wi h younge wo ke s and widely deba ed on social media, pa icula ly
as i al ends on TikTok.
One such case is ‘Ba e Minimum Monday’. This exp ession desc ibes a phenomenon
whe e wo ke s exe minimal e o on Mondays, iewing i as a day o ease in o he
wo kload a he s a o he week. Thus, by educing hei expec a ions, wo ke s may eel
less anxious on Sunday e enings and less o e loaded on Monday mo nings, in line wi h
he conclusions o he s udy by Bu le e al. (2014).
A di e en example is he ‘Lazy Gi l Job’, which is cha ac e ized as a mo emen o
women, especially young women, p omo ing emale empowe men and ad oca ing o
mo e lexible jobs, allowing hem o p io i ize hei well-being and wo k-li e balance. I
should no be con used wi h he ‘Lazy Gi l’ s e eo ype bu a he seen as a way o challenge
adi ional social no ms ega ding wo k and gende expec a ions, co obo a ing he s udy
by Rani and P iya (2023).
A u he ins ance is ‘Rage Applying’, which e e s o wo ke s who a e us a ed o
dissa is ied wi h hei cu en job (sala ies, bene i s, o e load, ambigui y, lack o pe sonal
and p o essional p ospec s), who ac i ely seek new oppo uni ies and apply o o he
posi ions while s ill employed, in line wi h he s udy by Slaugh e and Allen (2024).
Ye ano he phenomenon is ‘Quie Ambi ion’, whe e wo ke s, especially younge
ones, choose o o go he p es ige o s a us associa ed wi h posi ions o i les in o de o
p io i ize hei wo k-li e balance and, in some cases, hei academic li e. This exp ession
also applies o p o essionals who choose o emain in echnical ca ee s, p io i izing lea ning
and p o essional de elopmen o e manage ial oles, acco ding o he conclusions o he
s udy by Fou nie e al. (2020).
Ano he illus a ion is ‘Loud Qui ing’, whe e wo ke s ake ‘noisy’ ac ions and openly
exp ess hei dissa is ac ion wi h hei wo k li es, wi h he in en o di ec ly ha ming
he o ganiza ion. These wo ke s, who end o ‘noisily qui ’, engage in beha io s ha
nega i ely impac o ganiza ions, such as esigning wi hou wa ning, e using o ca y ou
asks assigned o hem, making in lamma o y pos s online, ha ing unpleasan a i udes in
public, and ca ying ou dis up i e and po en ially sabo aging ac ions, co obo a ing he
s udy by U ka sh e al. (2019).
Mo e ecen ly, ano he mo emen , known as ‘mic o- e i emen ’, has gained popula i y
among younge wo ke s, e lec ing a pa adigm shi in ca ee managemen and wo k-li e
balance. Al hough he e m was i s in oduced in 2007 (Fe iss,2007), i has only ecen ly
become widesp ead, d i en by i al con en on TikTok and g owing adop ion among
young p o essionals. This end in ol es aking in en ional b eaks be ween jobs o es ,

Adm. Sci. 2025,15, 133 5 o 39
sel -disco e y, and he pu sui o new expe iences, in con as o he adi ional model
o pos poning leisu e un il o mal e i emen . These younge wo ke s alue men al well-
being, pe sonal g ow h, and meaning ul expe iences, a o ing a mo e dynamic balance
h oughou hei ca ee s a he han pu suing a linea ca ee ajec o y (Fe iss,2011).
This app oach aligns wi h ecen esea ch on young wo ke s’ expec a ions in he labo
ma ke , which highligh s hei p e e ence o g ea e lexibili y, wo k-li e balance, and
con inuous de elopmen (Kni in e al.,2021;Sch o h,2019). Fu he mo e, hese same
au ho s sugges ha en iching expe iences and s a egic b eaks may inc ease p o essional
mo i a ion and educe bu nou , ein o cing he alue o al e na i e app oaches o ca ee
managemen . These ends he e o e e lec a b oade sociocul u al ans o ma ion, in
which he concep o p o essional success is ede ined o include aspec s such as qual-
i y o li e, emo ional well-being, and labo lexibili y (Li ings one,2017;Nichols,2018;
Twenge,2017).
All o hese phenomena sha e in common wo ke disengagemen and, o his eason,
dese e close examina ion, as i is impo an o e lec on and ede ine he alue a ibu ed
o wo k, especially in oday’s wo ld, whe e he na u e o wo k has unde gone p o ound
ans o ma ions. In his con ex , he analysis o disengagemen among Gene a ion Y and
Gene a ion Z canno be conduc ed in isola ion; i equi es he a icula ion o bo h pe -
sonal and o ganiza ional ac o s o achie e a b oade unde s anding. Thus, by in eg a ing
hese ends wi h he Job Demands-Resou ces (JD-R) model and he Sel -De e mina ion
Theo y (SDT), he p esen s udy seeks o p o ide a mo e comp ehensi e iew o wo k-
place disengagemen , iden i ying no only i s causes bu also i s impac s and po en ial
o ganiza ional solu ions.
Unlike p e ious s udies ha examine disengagemen om a limi ed pe spec i e,
ocusing solely on selec ed o ganiza ional o indi idual psychological ac o s, his a icle
sys ema izes he pe sonal and o ganiza ional ac o s ha in luence he disengagemen o
Gene a ion Y and Z wo ke s in he wo kplace. I also inco po a es app op ia e suppo
mechanisms o o ganiza ional s a egies o i s p e en ion and po en ial mi iga ion.
Acco ding o K use and Ta a-Mbeng (2023), he implica ions o disengagemen ex-
end beyond indi idual dissa is ac ion, as i a ec s he psychological and physiological
well-being o wo ke s, pa icula ly among he younge segmen s o he wo k o ce, wi h
po en ial epe cussions o o e all wo ke pe o mance, o ganiza ional e ec i eness, and
economic ou comes. I is he e o e incumben upon he s udy o examine whe he he e
is a signi ican ela ionship be ween disengagemen and younge gene a ions o wo ke s,
such as Gene a ion Y and Gene a ion Z.
Gene a ion Y indi iduals, also known as digi al na i es o ‘Millennials’, ha e g own
up in a wo ld shaped by apidly e ol ing echnology, whe e a signi ican po ion o hei
ac i i ies akes place on digi al sc eens. These indi iduals, bo n be ween 1981 and 1998,
a e cu en ly aged be ween 27 and 44 and a e mo e connec ed han p e ious gene a ions,
such as Gene a ion X and Baby Boome s, wi h echnology being an in eg al pa o hei
daily li es (Azimi e al.,2021;Mahmoud e al.,2020;Thanga el e al.,2021). In he job
ma ke , Millennials a e ecognized as highly skilled, collabo a i e, and adap able. They
exhibi a s ong collabo a i e mindse , h i ing in eam en i onmen s, exchanging ideas
wi h colleagues, and con inuously lea ning om hei pee s. Li elong lea ning is a co e
aspec o hei iden i y, and hey demons a e a ema kable abili y o adap o change.
Gene a ion Z indi iduals, also known as ‘Cen ennials’ o ‘Pos -Millennials’ (as well
as ‘iGen’ o ‘Zoome s’), we e bo n be ween 1999 and 2010 and a e cu en ly unde he
age o 26. This gene a ion is cha ac e ized by i s p o iciency in echnology, which may
appea o esul in a educed emphasis on in e pe sonal ela ionships. Howe e , pa a-
doxically, Gene a ion Z indi iduals demons a e a s ong commi men o social issues
Adm. Sci. 2025,15, 133 6 o 39
such as sus ainabili y, gende equali y, di e si y, and inclusion, using digi al pla o ms
as a means o exp ession and mobiliza ion (Mahmoud e al.,2020;Pa y & Ba is a,2019;
Thanga el e al.,2021
;
T an e al.,2024
). In he job ma ke , his younges gene a ion p e e s
o wo k independen ly and au onomously. I embodies di e si y a i s bes , as hese indi id-
uals g ew up su ounded by classma es, iends, and amily om a ious communi ies and
expec o see he same le el o inclusi i y when hey en e he wo k o ce (Fen on,2019).
As Aydin and Azizo˘glu (2022) poin ou , Gene a ion Z indi iduals a e desc ibed as
impa ien , cou ageous, and una aid o be pionee s, demons a ing he abili y o challenge
exis ing ideas and he con idence o exp ess hei desi e o wo k-li e balance wi hou
exceeding hei p o essional esponsibili ies. Compa ed o Gene a ion Y, Gene a ion Z
indi iduals a e po ayed as mo e inclined o b eak away om adi ional no ms and
expec a ions, making hem mo e likely o engage in beha io s such as disengagemen .
Gene a ion Z wo ke s a e expec ed o make up 75% o he global wo k o ce by 2025,
and hey a e p ojec ed o su pass Gene a ion Y by 2050 (Ga cía e al.,2019;Zhong e al.,
2023). Acco ding o Fo mica and S ode a (2022), hese younge gene a ions (Y and Z)
cons i u e a subs an ial segmen o he wo k o ce, in which disengagemen ai s a e p e a-
len . This sugges s ha many younge Millennials and Gene a ion Z wo ke s a e no ully
engaged in hei wo k and may es ic hemsel es o ul illing only he basic equi emen s
o hei job desc ip ion. Howe e , his disengagemen is no limi ed o younge gene a ions,
such as Gene a ion Y and Z. Recen s udies indica e ha wo ke s om p e ious gene a ions
can also exhibi disengagemen beha io s, pa icula ly when dissa is ied wi h ine ec i e
managemen wi hin o ganiza ions (Agina e al.,2023;
Chiesa e al.,2019
;Khan & Khan,
2023;Oli ei a & Ca doso,2018).
Acco ding o he Gallup Repo (2023,2024), mo e han hal o he global wo k o ce
(59% in 2023 and 62% in 2024) is disengaged. These disengaged wo ke s, in p ac ice, ha e
no emo ional commi men o hei o ganiza ion.
On he o he hand, he majo i y o wo ke s a e no longe ‘addic ed’ o wo k ( he
wo kaholic concep ), as hey ha e ealized ha his p ac ice is no bene icial—ei he o
he wo ke hemsel es, who may expe ience bu nou and de elop o he se ious heal h
issues, o o he o ganiza ion, whe e p oduc i i y can decline due o exhaus ion and
wo ke a igue.
These epo s e eal a wo ying end o disengagemen in he wo kplace among
wo ke s ac oss di e en egions o he wo ld. Mos egions ha e a signi ican p opo ion o
‘no engaged’ wo ke s, wi h Eu ope leading his end (72%), ollowed by Sou heas Asia
(68%). This da a is c ucial o unde s anding he phenomenon o disengagemen , as a lack
o wo ke engagemen can nega i ely impac he wo k en i onmen and, consequen ly,
esul in high cos s due o los p oduc i i y.
Despi e i s po en ial impac on socie y, academic inqui ies in o his opic emain
limi ed. Al hough some s udies exis in he li e a u e, no esea ch has comp ehensi ely
examined o explo ed hei ela ionship wi h employee engagemen .
The aim o his a icle is, he e o e, o conduc a c i ical analysis o wo ke engagemen ,
pa icula ly in ela ion o younge gene a ions (Y and Z), d awing on ele an li e a u e
o iden i y he ac o s con ibu ing o engagemen o disengagemen , assess i s implica-
ions o wo ke s and o ganiza ions, and p opose e ec i e s a egies o p e en ion and
mi iga ion. These s a egies may suppo he de elopmen o an ac ion plan o sus ain
employee engagemen .
As a esul , wo key esea ch ques ions eme ged, guiding his s udy:
RQ1
Wha ac o s in luence wo ke disengagemen ?
RQ2
Wha o ganiza ional s a egies can be implemen ed o minimize disengagemen ?
Adm. Sci. 2025,15, 133 7 o 39
Following his con ex ualiza ion o he opic and he p esen a ion o he esea ch
ques ions, he me hodology employed is ou lined. Nex , he ac o s in luencing engagemen
and disengagemen among younge employees a e examined, ollowed by an analysis
o o ganiza ional s a egies aimed a os e ing a heal hy and posi i e wo k en i onmen
while mi iga ing wo kplace disengagemen . Finally, he concluding ema ks highligh
he s udy’s p ac ical and heo e ical implica ions, limi a ions, and ecommenda ions o
u u e esea ch.
2. Me hod
In he cu en wo k dynamics, ma ked by a as pace and inc easing p essu e, wo ke s’
commi men o hei jobs appea s o ha e shi ed mo e no iceably. Fo his eason, we saw
he need o w i e an a icle ha would enable us o compile in o ma ion add essing he
a ious ques ions aised abo e.
A li e a u e e iew was hus conduc ed be ween Ap il and Decembe 2024, ollowing
hese s ages: iden i ica ion o he opic; de ini ion o inclusion and exclusion c i e ia o he
selec ed a icles; e alua ion o he selec ed a icles and in e p e a ion o hei espec i e
esul s; and p esen a ion o inal conside a ions.
The included publica ions we e selec ed based on p e iously de ined inclusion c i e ia,
wi h he aim o ensu ing he quali y, ele ance, and eliabili y o he s udies analyzed. Only
s udies indexed in he Scopus, Web o Science, and Google Schola da abases we e consid-
e ed, he eby ensu ing academic igo and pee - e iewed alida ion. The selec ion was
based on he manda o y p esence o he desc ip o s ‘Employee Engagemen ’, ‘Employee
Disengagemen ’, ‘Gene a ion Y’ (o Millennials), and ‘Gene a ion Z’ in he i les, abs ac s,
o keywo ds, ensu ing alignmen wi h he esea ch ocus.
Publica ions au ho ed by widely ecognized esea che s in he ield o employee dis-
engagemen and gene a ional dynamics in he labo ma ke we e included, wi h p e e ence
gi en o seminal s udies. P io i y was gi en o s udies p esen ing well-s uc u ed heo e i-
cal amewo ks o solid empi ical e idence in o de o suppo a deepe unde s anding o
he phenomenon unde analysis.
Only publica ions om he las 10 yea s (2014–2024) we e conside ed o e lec he mos
ecen labo ma ke dynamics and he concep ual e olu ion o employee disengagemen
among Gene a ions Y and Z. Exclusi ely scien i ic a icles published in high impac and
widely ci ed jou nals we e included due o hei c edibili y and in luence in he ield.
Howe e , inno a i e s udies add essing eme ging ends and con ibu ing signi ican ly o
he ad ancemen o knowledge we e also conside ed.
The selec ion was limi ed o a icles wi hin he scien i ic a ea o ‘Managemen and
Social Sciences’, ensu ing cohe ence wi h he scope o he p esen s udy. Only publica ions
w i en in English we e included, gi en hei wide dissemina ion in he in e na ional
scien i ic communi y, which acili a es compa ison be ween s udies and ensu es linguis ic
consis ency in he analysis.
Addi ionally, in speci ic cases, s udies ha did no ully mee all he es ablished c i e ia
we e included, p o ided hey o e ed ele an heo e ical o empi ical con ibu ions o he
unde s anding o he phenomenon unde in es iga ion.
All publica ions mee ing one o mo e o he ollowing exclusion c i e ia we e excluded.
Fi s , documen s no classi ied as ‘A icle’ we e no conside ed; he e o e, con e ence pape s,
e iews, book chap e s, edi o ials, and any o he ypes o publica ions no subjec o pee
e iew we e excluded.
Second, s udies ha did no speci ically and cen ally add ess he disengagemen
o Gene a ion Y and Z wo ke s we e elimina ed. Gene al publica ions on o ganiza ional
Adm. Sci. 2025,15, 133 8 o 39
managemen ha lacked a ocused and in-dep h discussion o he employee disengagemen
phenomenon we e dis ega ded.
Whene e he same s udy was iden i ied in mo e han one da abase, only he mos
comple e e sion and/o he one indexed in he highes -impac da abase was e ained in
o de o a oid duplica ion.
Finally, publica ions ha ocused exclusi ely on con ex s un ela ed o he wo kplace
and did no es ablish an explici connec ion wi h engagemen and disengagemen dynamics
in o ganiza ional se ings we e also excluded.
I is acknowledged ha he selec ion o publica ions, based on he p e iously de-
ined inclusion and exclusion c i e ia, may be subjec o ce ain me hodological biases,
namely publica ion, language, and indexing bias. The g ea e likelihood o publishing
s udies wi h posi i e esul s may in luence he pe cei ed signi icance o ce ain ac o s and
o ganiza ional s a egies o mi iga e disengagemen , making i mo e di icul o iden i y
con adic o y o neu al e idence. The exclusion o s udies no published in English may
also limi he di e si y o pe spec i es, pa icula ly in cul u al con ex s whe e he opic is
discussed wi hin speci ic amewo ks ha a e no e lec ed in he Anglophone li e a u e.
Finally, he es ic ion o he selec ion p ocess o speci ic da abases, such as Scopus, Web o
Science, and Google Schola , may ha e led o he exclusion o ele an s udies a ailable in
o he academic sou ces, including ins i u ional eposi o ies and jou nals no indexed in
hese pla o ms.
To minimize he iden i ied me hodological biases, se e al s a egies we e adop ed
h oughou he e iew p ocess. The analysis o indings was based on c oss- alida ion
ac oss sou ces, h ough he sys ema ic compa ison o di e en s udies, which ein o ced
consis ency in iden i ying he ac o s associa ed wi h disengagemen and he co espond-
ing o ganiza ional mi iga ion s a egies. Me hodological di e si y was also ensu ed by
including bo h quali a i e and quan i a i e s udies in he e iew, allowing o a b oade
and mo e mul idimensional app oach o he phenomenon unde analysis.
The p ocess o iden i ying ele an publica ions was conduc ed by combining he
ollowing desc ip o s/keywo ds: Employee Engagemen and Employee Disengagemen ,
which we e always sea ched oge he as manda o y e ms, in he Scopus, Web o Science,
and Google Schola da abases. Addi ionally, he desc ip o s Gene a ion Y (o Millennials)
and Gene a ion Z we e included as he a ge popula ion (wo ke s) o his s udy. This
ini ial sea ch in he da abases esul ed in 253 publica ions.
I should be no ed ha , despi e he exis ence o some publica ions on his subjec in
o he da abases (albei limi ed), when conside ing only hose indexed in Scopus o Web o
Science and using he ou manda o y desc ip o s o his s udy (‘Employee Engagemen ’
OR ‘Employee Disengagemen ’ AND ‘Gene a ion Y’ OR ‘Millennials’ OR ‘Gene a ion Z’),
no ele an publica ions we e ound, ein o cing he signi icance o his esea ch gap.
Fil e s we e applied based on he inclusion and exclusion c i e ia. This sea ch yielded
a o al o 232 publica ions, namely 171 publica ions a e applying he il e s (Desc ip-
o s/Keywo ds, Publica ion pe iod, Documen ype, Resea ch a ea, and Language), along
wi h 61 ele an publica ions o he opic ou side he de ined c i e ia. Table 1ou lines he
me hodology used o selec ing he publica ions.
Following he ini ial selec ion o 232 a icles, a sys ema ic con en analysis me hodol-
ogy was applied. An ini ial sc eening o i les and abs ac s was conduc ed o assess he
alignmen o he a icles wi h he esea ch opic. This was ollowed by a e iew o abs ac s
and me hodologies, which led o he emo al o duplica e s udies and he exclusion o
hose no di ec ly add essing he subjec .
Adm. Sci. 2025,15, 133 15 o 39
achie ed h ough sho physical exe cise sessions conduc ed du ing wo king hou s unde
he guidance o a physical educa ion p o essional.
Addi ionally, yoga and medi a ion sessions can help alle ia e s ess, imp o e con-
cen a ion, and enhance o e all well-being (P iya e al.,2024). Regula physical ac i i y
in e en ions, such as yoga, exe cise, and walking, ha e been shown o imp o e psycholog-
ical well-being in wo kplace se ings. These in e en ions can be e ec i e in educing s ess
and enhancing o e all men al heal h (Abdin e al.,2018). These sessions can be o e ed
ei he in pe son o online, depending on employee needs. O he ini ia i es include exe cise
incen i e p og ams such as gym membe ship subsidies, walking/ unning g oups, i ness
challenges among employees, and co po a e spo s e en s.
The success o wo kplace exe cise ini ia i es hea ily depends on o ganiza ional ac o s,
pa icula ly leade ship suppo o well-being. When employees, essen ially he younge
employees, pe cei e hei employe ’s in en ions as genuine and ca ing, hey a e mo e
likely o pa icipa e in exe cise p og ams (Li le e al.,2020). Implemen ing policies ha
suppo wo k-li e balance, lexible wo k a angemen s, and men al heal h can signi ican ly
imp o e employee well-being (Kusuma Dwi Wikka e al.,2024). The hyb id wo k model
allows hese gene a ions o in eg a e physical ac i i y in o hei daily ou ines mo e easily.
This lexibili y helps o e come one o he majo ba ie s o egula exe cise, which is
inding he ime o engage in physical ac i i y (Gilson e al.,2022;Schönig & Geibel,2024).
Vi ual exe cise p og ams o e he con enience o wo king ou om home. Acco ding o
Oginni e al.
(2024), i ual exe cise p og ams can be as e ec i e as adi ional in pe son
p og ams in imp o ing heal h me ics (e.g., blood p essu e).
Gene a ion Y and Z wo ke s highly alue wo kplaces ha p io i ize hei physical
and men al well-being, conside ing such p og ams a e lec ion o he o ganiza ion’s com-
mi men o i s employees. Fu he mo e, hese gene a ions ac i ely seek a balance be ween
p o essional and pe sonal li e. They also a o lexible exe cise p og ams, whe he in
pe son o i ual, as many o hem p e e hyb id wo k models.
4.1.2. Encou aging Regula B eaks and Res A eas
Ano he key aspec is he p omo ion o egula b eaks du ing wo king hou s. Regula
b eaks a e essen ial o main aining bo h physical and men al heal h. They help educe
s ess, p e en a igue, and imp o e o e all well-being (Walke e al.,2023). Encou aging
employees o s and up, s e ch, and clea hei minds can help main ain ene gy le els and
imp o e concen a ion h oughou he day. Acco ding o Nas asi e al. (2023), sho , e-
quen b eaks (5–20 min) can be highly e ec i e. These b eaks can in ol e simple ac i i ies
such as s e ching o walking. In a s udy conduc ed by Vie en e al. (2023) in Ge many,
logis ic eg ession analyses we e pe o med using i e heal h complain s as he dependen
a iables: back pain and lowe back pain, pain in he neck and shoulde egion, gene al
i edness, ain ness o a igue, physical exhaus ion, and emo ional exhaus ion. A signi ican
po ion o employees equen ly skipped hei wo k b eaks (29%) and expe ienced in e -
up ions du ing hei b eaks (16%). Regula ly skipping wo k b eaks was signi ican ly and
posi i ely (i.e., ha m ully) associa ed wi h all i e heal h complain s. Simila ly, equen
in e up ions o wo k b eaks we e signi ican ly linked o mos heal h complain s, excep
o neck and shoulde pain. Addi ionally, longe meal b eak du a ion was signi ican ly and
nega i ely (i.e., bene icially) associa ed wi h physical exhaus ion.
Implemen ing s uc u ed b eak schedules can help ensu e employees ake necessa y
b eaks. This can include scheduled sho b eaks and longe b eaks du ing ex ended
wo king hou s (Yi e al.,2020). Yi e al. (2020, p. 1) empi ically analyze he ela ionship
be ween p oduc i i y and b eaks. The esul s showed ha p oduc i i y imp o ed du ing
he 30 min be o e he s a o a b eak, which mainly esul ed om employees’ expec a ions

Adm. Sci. 2025,15, 133 16 o 39
o he upcoming b eak and he alle ia ion o any nega i e emo ions due o hei cu en
wo k. I was also ound ha p oduc i i y declined du ing he 30 min a e he end o a
b eak due o he domina ing e ec o o ge ing he ecen es and ha ing a diso de ed
wo k hy hm in he manu ac u ing en i onmen . Addi ionally, i was no iced ha a ligh e
wo kload mi iga ed he nega i e pos -b eak impac on p oduc i i y while ein o cing he
p e-b eak posi i e impac on p oduc i i y. The esul s imply ha manage s should schedule
b eaks o employees and app op ia ely educe hei wo kload o imp o e p oduc i i y.
Addi ionally, o ganiza ions can c ea e com o able es a eas whe e employees can
elax du ing b eaks. Com o able es a eas p o ide employees wi h a space o elax
and echa ge, which is essen ial o main aining men al and physical heal h. These a -
eas can help educe s ess and p e en bu nou , leading o imp o ed o e all well-being
(
Walke e al.,2023
). Access o com o able es a eas can enhance p oduc i i y by allowing
employees o ake e ec i e b eaks. When employees eel es ed, hey a e mo e ocused
and engaged in hei wo k, leading o be e pe o mance (Bishop e al.,2022;Nas asi e al.,
2023;Dang e al.,2023).
Gene a ion Y and Z wo ke s pe cei e b eaks no jus as momen s o es bu also
as oppo uni ies o echa ge hei c ea i i y and enhance p oduc i i y. They app ecia e
wo k models ha encou age sho , egula b eaks, especially since hese gene a ions end
o alue au onomy and e iciency in he wo kplace. Fu he mo e, hey also a o well-
designed es a eas, as hese ein o ce he idea o a human-cen e ed wo k en i onmen ha
p io i izes employee well-being.
4.1.3. Heal h Campaigns and Heal hy Li es yle Habi s
Heal h campaigns can signi ican ly imp o e employee well-being by p omo ing
heal hy li es yle habi s, such as egula exe cise, balanced nu i ion, and s ess managemen .
These ini ia i es can lead o be e physical and men al heal h ou comes o employees
(Walke e al.,2023). Heal hie employees end o be mo e p oduc i e. By encou aging
heal hy habi s, o ganiza ions can educe absen eeism and p esen eeism, leading o im-
p o ed o e all pe o mance and e iciency (Nas asi e al.,2023;Dang e al.,2023). Fo
example, balanced ea ing campaigns aim o encou age heal hy die s ha boos employees’
ene gy le els and o e all heal h. These ini ia i es can be implemen ed h ough nu i-
ion wo kshops, he a ailabili y o heal hy op ions in wo kplace can eens and ending
machines, and he dis ibu ion o in o ma ional ma e ials on balanced ea ing.
Wo kshops, semina s, and in o ma ional ma e ials can educa e employees on opics
such as nu i ion, exe cise, and men al heal h s a egies. Employees alue easy access
o nu i ious ood op ions in he wo kplace and conside ini ia i es such as nu i ion
wo kshops a signi ican bene i . Ini ia i es ha ocus on educa ing employees abou
heal hy ea ing habi s, meal planning, and he impo ance o hyd a ion can p omo e be -
e die a y choices. This can include cooking demons a ions o nu i ion wo kshops
(
Vie en e al.,2023
;
Yi e al.,2020
). Consume s, including Gen Y and Z, inc easingly expec
ood p oduc ion p ocesses o limi nega i e en i onmen al impac s and conside social
conce ns. Gene ally, consume s p e e domes ic and local ood p oduc s, associa ing hem
wi h be e quali y, sa e y, and en i onmen al iendliness (Thøge sen,2023).
A s ong conce n o heal hy ea ing is a de ining cha ac e is ic o Gene a ion Y and
Z wo ke s, who ac i ely seek balanced and sus ainable ood choices in hei daily li es.
Addi ionally, anspa ency ega ding he o igin o ood p oduc s and an o ganiza ion’s
commi men o sus ainable ood p ac ices can posi i ely impac hei le el o engagemen
and wo kplace mo i a ion.
Adm. Sci. 2025,15, 133 17 o 39
4.1.4. Adop ing an E gonomic and Com o able Wo k En i onmen
Ano he aspec is p o iding a wo k en i onmen ha is e gonomically designed o
p omo e bo h he physical com o and men al well-being o employees. This includes se-
lec ing app op ia e u ni u e (e.g., adjus able chai s, heigh -adjus able desks, and oo es s)
and op imizing he layou o he physical wo kspace o ensu e easy access o di e en wo k
a eas and adequa e ligh ing—bo h na u al and a i icial (Ahmadi Cha khabi e al.,2019;
Chim,2019;Walke e al.,2023). Ahmadi Cha khabi e al. (2019, pp. 1–2) esea ch “was o
s udy he e ec o edesigned wo ks a ions on SIL [Speech In e e ence Le el] among bank
elle s. Twel e wo ks a ions we e edesigned and ins alled a e measu ing he sound and
calcula ing he Speech In e e ence Le el and calcula ing he dis ance be ween cus ome
and employee.” [
. . .
] “Acco ding o he esul s o his s udy, edesigning wo k s a ions and
en i onmen al in e en ions in open plan o ices can in luence SIL and imp o e he speech
in elligibili y, ha i can p e en e o s and inc ease concen a ion and educe a igue by
peoples’ p i acy and con olling annoying sound sou ces. Finally, i can be said ha he
wo ks a ion edesign and layou can imp o e he acous ic wo king en i onmen ”.
Al hough c ea ing an e gonomic wo k en i onmen equi es a signi ican ini ial in-
es men , he long- e m bene i s o employee heal h and p oduc i i y ou weigh he cos s.
Main aining op imal wo king condi ions equi es an ongoing commi men , in ol ing
egula assessmen s and con inuous upda es o u ni u e and e gonomic p ac ices. Iden-
i ying a eas o imp o emen and deploying e ec i e measu es can enhance wo king
condi ions, which in u n suppo s business g ow h and employee com o (Gó ny,2019;
Sal ado inho e al.,2025).
Gene a ion Y and Z wo ke s end o alue mode n, adap able, and lexible wo kspaces
ha allow o di e en con igu a ions depending on he ask a hand. They app ecia e he
abili y o choose be ween a ious ypes o u ni u e and pe sonalize hei wo k en i onmen
acco ding o indi idual p e e ences. Mo eo e , he sui abili y o emo e wo kspaces has
become an inc easing conce n, wi h many o ganiza ions being e alua ed based on he
suppo hey p o ide o employees in hyb id o emo e se ups.
4.1.5. Psychological Suppo and he No maliza ion o Men al Well-Being
Ano he aspec is access o psychological suppo se ices, which aim o p o ide
emo ional assis ance and help employees na iga e pe sonal and p o essional challenges.
O ganiza ions can es ablish pa ne ships wi h psychologis s and he apis s, o e ing ee
o subsidized sessions, as well as c ea ing dedica ed employee suppo p og ams. How-
e e , he e ec i eness o hese psychological suppo ini ia i es depends on os e ing an
o ganiza ional cul u e ha alues and no malizes seeking emo ional help. P o iding edu-
ca ion on men al heal h symp oms, accommoda ions, and coping s a egies can imp o e
knowledge and educe sel -s igma among employees. This app oach has been shown o
inc ease sel -e icacy and educe p esen eeism (Falle e al.,2023). These au ho s es ed
an online psychoeduca ion cou se o 89 people wi h dep ession and anxie y o see i i
helped wi h wo kplace accommoda ions. Pa icipan s who ook he cou se imp o ed in
knowledge abou accommoda ions, sel -con idence, and wo k pe o mance compa ed o
hose who did no . Bo h g oups showed less sel -s igma and we e mo e likely o disclose
hei condi ion o e ime, especially when suppo ed by hei o ganiza ion and supe iso s.
Howe e , he e was no di e ence be ween g oups in using accommoda ions, imp o ing
symp oms, wo kplace ela ionships, o eeling com o able wi h disclosu e.
Sze o e al. (2019) s a ed ha campaigns such as “Opening Minds” in Canada ha e
de eloped ools and measu es o assess and educe wo kplace s igma. These au ho s
ound ha 44% o wo king adul s ha e expe ienced o cu en ly ha e a men al heal h
p oblem, wi h 16.5% ha ing been ea ed o a men al illness, a a e ha ises o 27.7% o
Adm. Sci. 2025,15, 133 18 o 39
hose wi h ex emely s ess ul jobs. These au ho s oo ound ha only 26% o employees
belie e hei supe iso can e ec i ely suppo men al heal h issues, and 44% o manage s
ha e no ecei ed any men al heal h aining. Wo kplace p og ams ha educe s igma
and imp o e men al heal h knowledge could inc ease help-seeking and c ea e a mo e
suppo i e wo k en i onmen .
Employees may o en eel eluc an o use men al heal h se ices due o he associa ed
s igma. Fo his eason, o ganiza ions mus no only p o ide hese esou ces bu also
ac i ely wo k o des igma ize men al heal h conce ns and ensu e ha hese p og ams a e
ully in eg a ed in o he o ganiza ional cul u e (Dewa e al.,2020).
Gene a ion Y and Z indi iduals place g ea impo ance on emo ional well-being and
he abili y o seek suppo wi hou ea o judgmen . While hey app ecia e he a ailabili y
o psychological counseling wi hin companies, he mos decisi e ac o is hei pe cep ion
o an open and inclusi e o ganiza ional cul u e. They also highly alue he no maliza ion
o men al heal h discussions and he implemen a ion o p oac i e s a egies o p e en and
add ess bu nou .
4.2. P o essional De elopmen and Recogni ion P og ams
4.2.1. P omo ion o T aining and Skills De elopmen
To demons a e hei commi men o he con inuous g ow h o hei employees, o -
ganiza ions can acili a e access o aining cou ses and skills de elopmen p og ams,
co e ing bo h echnical and beha io al compe encies. This app oach no only enhances
employee quali ica ions bu also os e s g ea e engagemen and loyal y o he o ganiza ion.
To achie e his, companies should o e a di e se ange o cou ses, including job-speci ic
aining as well as so skills de elopmen (e.g., e ec i e communica ion, leade ship, ime
managemen , con lic esolu ion, and emo ional in elligence), o p o essional pe o mance
and eam dynamics. Acco ding o Kumah (2024), he o ganiza ions should le e age lea n-
ing heo ies such as adul lea ning, beha io al, cogni i e, social lea ning, and expe ien ial
lea ning o design aining p og ams ha ca e o di e se lea ning needs. This app oach
helps in os e ing employee engagemen and p omo ing a posi i e o ganiza ional cul-
u e. Unde s anding and applying hese heo ies allows o ganiza ions o c ea e a ge ed
aining and de elopmen p og ams ha mee di e se lea ning needs, enhance employee
engagemen , and s eng hen o ganiza ional cul u e. Human esou ces and lea ning and
de elopmen p o essionals mus ha e a s ong unde s anding o hese heo ies o design
e ec i e p og ams ha d i e posi i e ou comes. By using heo e ical amewo ks, o -
ganiza ions can os e a cul u e o con inuous lea ning and boos employee mo i a ion
and engagemen .
To imp o e accessibili y, o ganiza ions can u ilize e-lea ning pla o ms, allowing em-
ployees o access aining a any ime and om any loca ion, making i easie o balance
lea ning wi h daily esponsibili ies. Addi ionally, o e ing subsidies o ex e nal cou ses
o p o essional ce i ica ions can encou age con inuous de elopmen (Shi oko ,2020).
Acco ding o Da Sil a e al. (2021), inno a i e eaching me hodologies, such as he Edu-
ca ional Tes bed 4.0, can be used o de elop speci ic so skills equi ed o Indus y 4.0.
This includes eamwo k, communica ion, and c ea i i y, which a e essen ial o he u u e
wo k o ce. These au ho s show ha 90% o 95% o pa icipan s epo ed imp o emen s in
eamwo k and communica ion a e applying he Educa ional Tes bed 4.0 me hod, which
combines Flipped Class oom (FC) and P ojec -Based Lea ning (PBL). Addi ionally, 85%
o pa icipan s highligh ed gains in p oblem-sol ing skills, and 80% epo ed inc eased
con idence in handling p o essional challenges. The indings con i m ha his educa ional
app oach e ec i ely enhances key compe encies needed o Indus y 4.0.
Adm. Sci. 2025,15, 133 19 o 39
Mo eo e , o ganiza ions can implemen men o ing and coaching p og ams o suppo
employees’ p o essional g ow h. Men o ing in ol es ongoing guidance om expe ienced
p o essionals, who help employees de elop hei ca ee s by p o iding p ac ical ad ice and
assis ing in de ining p o essional goals. Coaching, on he o he hand, helps employees
iden i y and o e come speci ic challenges, enhance hei pe o mance, and achie e a ge ed
p o essional objec i es h ough pe sonalized one-on-one sessions wi h quali ied coaches.
Acco ding o T aw e e al. (2021), men o ing and coaching p og ams ha e been shown
o signi ican ly enhance employee sa is ac ion, p oduc i i y, and e en ion a es. These
p og ams help employees g ow, gain isibili y, and access esou ces, which in u n suppo
hei ca ee de elopmen and o ganiza ional commi men (Munde e al.,2020). These
au ho s conduc ed a s udy whe e hey examined he impac o employee men o ing and
men o ing p og ams on alen de elopmen wi hin o ganiza ions. I su eyed 50 human
esou ces p o essionals om la ge indus ies o iden i y he ypes o men o ing sys ems
in place, he objec i es o hese p og ams, and hei in luence on alen de elopmen .
The indings con i m a signi ican ela ionship be ween men o ing and employee alen
g ow h, highligh ing he impo ance o s uc u ed men o ing p og ams in enhancing
wo k o ce capabili ies.
Ba al e al. (2024) analyzed 251 p o essionals om he aqua ic sec o wi hin he
USDA Fo es Se ice and ound ha app oxima ely 70% o pa icipan s had men o s. Job
sa is ac ion ollowed a U-shaped ajec o y h oughou he p o essional li ecycle, being
highes a ea ly (28%) and la e (22%) ca ee s ages. Ea ly-ca ee p o essionals placed g ea e
impo ance on o mal men o ing p og ams (66%) compa ed o hose a he end o hei
ca ee s (41%). Simila ly, 69% o employees in en y-le el posi ions conside ed s uc u ed
men o ing p og ams ele an , in con as wi h 45% o senio p o essionals. The mos
alued compe encies in he con ex o men o ing we e echnical skills (mean sco e o 3.99),
ollowed by p ojec managemen (3.94) and communica ion (3.93). Men o ing was associ-
a ed wi h bene i s such as inc eased con idence, p o essional ecogni ion, and p epa a ion
o p omo ions, especially among p o essionals a junio and mid-le el posi ions. Howe e ,
access o men o ing was pe cei ed as limi ed a hese le els, wi h a e age sa is ac ion
a ings alling below 3 on a sa is ac ion scale. Only 41% o la e-ca ee p o essionals el
encou aged o seek men o s, compa ed o 66% o hose in he ea ly s ages o hei ca ee s.
These indings sugges ha men o ing con ibu es o p o essional de elopmen , ca ee
ad ancemen , and job sa is ac ion, being especially alued by employees in he ea ly
phases o hei p o essional ajec o y. None heless, access ba ie s emain, highligh ing he
need o men o ing p og ams ailo ed o di e en ca ee s ages and o g ea e supe iso
in ol emen in p omo ing such p ac ices.
Howe e , hese ini ia i es equi e ca e ul planning and a subs an ial in es men o
ime and esou ces, which can be challenging o o ganiza ions wi h limi ed budge s. Thus,
be o e implemen ing any aining p og am, i is c ucial o conduc a de ailed analysis o
bo h employee and o ganiza ional needs. This ensu es ha he cou ses p o ided align wi h
he o ganiza ion’s s a egic goals and employees’ ca ee aspi a ions.
Fu he mo e, o ganiza ions should es ablish an annual aining and p o essional
de elopmen calenda , allowing employees o plan hei pa icipa ion in ad ance. These
ini ia i es demand signi ican esou ces, including hi ing quali ied aine s; de eloping
high quali y con en ; acqui ing sui able echnological ools; and ensu ing he necessa y
in as uc u e, such as aining ooms, echnological equipmen , and e-lea ning pla o ms.
Acco ding o Saxena (2024) and Chillaku i and Mahanandia (2018), he Gene a ion
Y and Z wo ke s highly alue con inuous lea ning and pe sonal de elopmen . They
app ecia e access o dynamic, in e ac i e, and adap able cou ses, pa icula ly h ough
digi al o ma s, which a e o en conside ed a majo ac o in hei decision o join and
Adm. Sci. 2025,15, 133 20 o 39
emain wi h an o ganiza ion. Addi ionally, lexibili y in accessing knowledge is a op
p io i y o hese gene a ions, as hey alue he abili y o lea n a hei own pace and
balance aining wi h o he aspec s o hei li es. Men o ing and coaching p og ams a e
pa icula ly appealing, as hey o e ailo ed g ow h oppo uni ies aligned wi h hei ca ee
ambi ions. The p edic abili y and s uc u e o aining p og ams a e also highly alued, as
hey enable be e ime managemen . Fu he mo e, hese gene a ions expec o ganiza ions
o make a genuine and long- e m in es men in p o essional de elopmen , ensu ing ha i
has a meaning ul impac on hei ca ee ajec o ies.
4.2.2. Recogni ion and Rewa d P og ams and Pe o mance Managemen
Es ablishing ecogni ion and ewa d p og ams ha encou age p oduc i i y can ein-
o ce posi i e beha io s and inc ease employee engagemen . These p og ams may include
a ious o ms o ecogni ion, such as mone a y ewa ds, ce i ica es o me i , p o essional
de elopmen oppo uni ies, and addi ional days o , among o he s. Howe e , hese p o-
g ams do no os e an o e ly compe i i e o s ess ul wo k en i onmen . While heal hy
compe i ion can be bene icial, i mus be balanced wi h collabo a ion and eamwo k o
cul i a e a posi i e and suppo i e o ganiza ional cul u e.
Mo eo e , o e ing bonuses, sala y inc eases, p omo ions, and o he incen i es based
on indi idual pe o mance and con ibu ions can se e as e ec i e s a egies o keep
employees mo i a ed and engaged. Howe e , hese incen i es mus be equi able and
anspa en , wi h clea ly communica ed c i e ia o awa ding hem o all employees. Ad-
di ionally, incen i es should no be pe cei ed solely as inancial ewa ds bu also as a
meaning ul acknowledgmen o employees’ e o and dedica ion.
Conside ing wha has been said, in a s udy conduc ed by Dizon and Monsu a (2021),
he esul s indica e ha ac o s such as pe o mance-based incen i es, eal wages, he
in e ac ion e ec s o pe o mance-based incen i es, and implemen a ion- ela ed dummy
a iables can ha e a s a is ically signi ican impac on employee pe o mance a ings.
The e o e, i is ecommended ha policymake s esponsible o ewa d and compensa ion
sys ems ein o ce pe o mance-based incen i es o enhance employee pe o mance.
Simila ly, when e alua ing pe o mance, se ing clea and achie able goals ha align
wi h o ganiza ional objec i es can ensu e ha e e yone is wo king owa d he same ision.
Pe o mance managemen ools, such as Objec i es and Key Resul s (OKRs) and Key
Pe o mance Indica o s (KPIs), can be used o moni o and e alua e employee p og ess.
These ools help employees ecognize he impac o hei wo k on he o ganiza ion’s o e all
objec i es, s eng hening hei sense o pu pose and belonging.
In addi ion, p o iding cons uc i e and imely eedback can help keep employees
mo i a ed and commi ed. Howe e , eedback mus be speci ic, ocused on obse able
beha io s, and accompanied by sugges ions o imp o emen . Regula eedback sessions,
a he han limi ing e alua ions o annual pe o mance app aisals, allow o ongoing
adjus men s and suppo . F equen discussions help esol e issues p omp ly and guide
employees in he igh di ec ion. Cons uc i e eedback posi i ely impac s job sa is ac ion
and O ganiza ional Ci izenship Beha io (OCB) in en ions. Employees who ecei e con-
s uc i e eedback eel mo e espec ed and pe cei e g ea e oppo uni ies o ad ancemen ,
leading o be e moods a wo k and s onge OCB in en ions. Acco ding o he s udy
done by Tagliabue e al. (2020), he esul s ob ained sugges ha eedback has a small
bu consis en posi i e e ec on O ganiza ional Ci izenship Beha io (OCB), indica ing
ha p o iding eedback can enhance employees’ willingness o go beyond hei o mal
job du ies. Howe e , he high he e ogenei y among he s udies (I
2
= 94.6%) sugges s ha
he ela ionship be ween eedback and OCB may a y depending on con ex ual ac o s.
The a ying e ec sizes based on eedback ype (e.g., posi i e/nega i e, no ma i e, pub-

Adm. Sci. 2025,15, 133 21 o 39
lic/p i a e) imply ha he quali y and deli e y o eedback a e impo an o in luencing
OCB. The p esence o publica ion bias (con i med by he Egge eg ession es ) indica es
ha some posi i e esul s may be o e ep esen ed, calling o cau ious in e p e a ion.
The e o e, o ganiza ions should ocus no only on inc easing he equency o eedback bu
also on imp o ing i s quali y, pe cei ed use ulness, and cons uc i eness o maximize i s
impac on employee beha io .
To p e en pe o mance managemen p ac ices and ecogni ion p og ams om c ea -
ing an o e ly compe i i e en i onmen , o ganiza ions can implemen wo k-li e balance
policies, p omo e an inclusi e wo k cul u e, and o e emo ional and psychological suppo
o employees. Acco ding o Ts e ko a e al. (2022) and Ta a e al. (2023), he pla o ms
used o eedback and pe o mance acking should p io i ize anspa ency and empowe
employees a he han ac as su eillance ools. When young employees eel hey a e being
us ed o manage hei own pe o mance wi hou o e bea ing o e sigh , hey end o be
mo e engaged and p oac i e in hei wo k. Con e sely, excessi e digi al o e sigh can lead
employees o eel mic omanaged, igge ing nega i e emo ional esponses and a decline
in p oduc i i y.
Gene a ion Y and Z wo ke s app ecia e ecogni ion o hei pe o mance, bu hey
place g ea e alue on he signi icance o hei wo k and i s impac on he o ganiza ion
and socie y. Howe e , hese wo ke s alue me i oc acy, p o ided ha he c i e ia a e
clea and well-de ined. As a esul , anspa en e alua ion c i e ia ein o ce he belie in
me i oc acy, which in u n boos s mo i a ion by ensu ing ha employees eel ecognized
and ai ly ewa ded o hei e o s. This app oach no only enhances job sa is ac ion
bu also imp o es o e all o ganiza ional pe o mance. Me i oc acy’s associa ion wi h
pe o mance-based ewa ds and he employees’ pe cep ion o ai ness is undamen al
o os e ing mo i a ion in he wo kplace. A anspa en e alua ion p ocess no only
mo i a es employees bu also ein o ces a cul u e o pe o mance and accoun abili y wi hin
o ganiza ions. In line wi h his expec a ion, hey p e e equen and cons uc i e eedback,
a o ing open and wo-way communica ion. They also app ecia e he use o digi al
pe o mance moni o ing ools, as long as hese do no c ea e a sense o mic omanagemen .
This aspec is pa icula ly signi ican , as Gene a ion Y and Z wo ke s ecognize he bene i s
o digi al ools o acking pe o mance bu also highly alue wo kplace au onomy. I
hese ools lead o excessi e con ol o cons an su eillance, hey can os e a pe cep ion
o dis us , educing mo i a ion and engagemen . These gene a ions p e e goal-o ien ed
wo k a he han being moni o ed o e e y mino ask, as cons an sc u iny can c ea e
s ess and hinde p oduc i i y. The e o e, o ganiza ions mus balance e ec i e pe o mance
acking wi h os e ing a sense o independence, ensu ing ha digi al moni o ing ools
suppo p oduc i i y wi hou unde mining employee us and au onomy.
4.3. Communica ion P og ams and O ganiza ional Flexibili y
4.3.1. Cul u e o Open and T anspa en Communica ion
Clea and anspa en communica ion con ibu es o an en i onmen o openness,
ensu ing ha e e yone is awa e o he o ganiza ion’s goals, challenges, and p og ess.
This app oach can educe eelings o disconnec ion and demo i a ion, which a e ac o s
ha equen ly lead o employee disengagemen . When employees eel com o able ex-
p essing hei opinions wi hou ea o e alia ion, us be ween di e en hie a chical
le els is s eng hened, p omo ing long- e m commi men . The exchange o ideas and open
dialogue encou age c oss-depa men al collabo a ion, esul ing in mo e inno a i e and
e ec i e solu ions. A wo kplace ha ecognizes and alues e e yone’s con ibu ions is
mo e likely o os e c ea i i y, enhancing bo h job sa is ac ion and a sense o belonging
(Ca don e al.,2019).
Adm. Sci. 2025,15, 133 22 o 39
To es ablish a cul u e o open communica ion, o ganiza ions should hold egula mee -
ings o ack p ojec p og ess, align expec a ions, and esol e ou s anding issues. These
mee ings should p o ide equal oppo uni ies o all eam membe s o ac i ely pa icipa e.
F equen one-on-one sessions be ween leade ship and employees should be s uc u ed
o add ess opics such as eedback, p o essional de elopmen , and speci ic conce ns. U i-
lizing in e nal communica ion ools acili a es he ins an exchange o in o ma ion, while
anonymous eedback sys ems p o ide a sa e channel o employees o oice conce ns o
sugges ions wi hou ea o epe cussions. Howe e , collec ing eedback alone is insu i-
cien . O ganiza ions mus implemen conc e e measu es based on employees’ insigh s and
conce ns. When leade ship e ec i ely communica es he decisions made in esponse o
eedback and p o ides a a ionale o hese ac ions, i os e s a cycle o us and con inuous
imp o emen (Hanson,2022).
Resis ance o change is a common challenge, bu i can be mi iga ed h ough aining
and awa eness ini ia i es ha emphasize he bene i s o open communica ion. Leade s
should se a s ong example by demons a ing a willingness o lis en and sha e in o ma ion.
Addi ionally, communica ion s a egies mus be ailo ed o he speci ic needs o di e en
age g oups o p e en disengagemen and p omo e a mo e cohesi e wo k en i onmen
(Yilmaz,2023).
The success ul implemen a ion o communica ion s a egies equi es a genuine com-
mi men om o ganiza ional leade ship. Wi hou su icien suppo and a cul u e ha
p io i izes anspa ency, any imp o emen s o communica ion channels isk being supe i-
cial and ine ec i e. Fo o ganiza ions o ully capi alize on he ad an ages o s uc u ed
communica ion, a comp ehensi e app oach is necessa y—one ha includes aining, he
alloca ion o app op ia e esou ces, and a cul u al shi owa d g ea e collabo a ion. E ec-
i e communica ion should no be ega ded solely as a c i ical ool du ing c ises bu a he
as an ongoing p ac ice ha is ully embedded in he o ganiza ion’s cul u e (Ca don e al.,
2019;E ickson,2021).
Gi bach (2024) analyzed he communica ion beha io and leade ship p e e ences
o Gene a ion Z in a p o essional se ing. Resul s showed ha 70% o Gene a ion Z em-
ployees expe ience high le els o pe sonal insecu i y when communica ing wi h supe io s,
p ima ily due o he cons an low o in o ma ion, inc eased social media consump ion,
and un ealis ic beau y s anda ds, which cause sel -doub (77% s ongly ag ee, 23% ag ee).
This insecu i y leads o inhibi ed communica ion, nega i ely a ec ing anspa ency, in-
no a ion, and eam e iciency. The s udy ound ha app ecia i e and us -p omo ing
leade ship, cha ac e ized by suppo om supe io s (46% s ongly ag ee, 38% ag ee), e-
spec o pe o mance (76% s ongly ag ee, 23% ag ee), empa hy, and open communica ion,
can signi ican ly imp o e communica ion beha io and us . T anspa en and consis en
leade ship builds us and enhances employee loyal y (76% s ongly ag ee, 23% ag ee) and
p oduc i i y (70% s ongly ag ee, 30% ag ee). The s udy concludes ha Human Resou ce
Managemen 4.0 (HRM 4.0), ocusing on employee app ecia ion and well-being, a ac ing
and e aining Gene a ion Z alen , and sus aining long- e m company pe o mance.
Sho ey e al. (2024) analyzed communica ion p e e ences and beha io s among Gene -
a ion Z in he digi al e a. Despi e g owing up wi h digi al communica ion pla o ms such
as in-app messaging, ideo calls, and social media, Gene a ion Z s ill p e e s ace- o- ace
communica ion (77%), ollowed by ex messaging (54%) and di ec messaging (47%). Email
(17%) was he leas p e e ed me hod. Regionally, in pe son communica ion emained he
op choice excep in Con ucian and A ican egions, whe e di ec messaging was mo e
popula . The social media pla o ms mos equen ly used we e Ins ag am (31%), Wha -
sApp (23%), and YouTube (12%), wi h a ia ions ac oss egions. Miscommunica ion due
o he use o slang and abb e ia ions, lack o non e bal cues, and acciden al misdi ec ed
Adm. Sci. 2025,15, 133 23 o 39
esponses we e iden i ied as challenges. Addi ionally, social media use was linked o issues
wi h sel -wo h, limi ed social skills, na ow wo ld iews, and ulne abili y o scams. The
s udy concludes ha while digi al communica ion domina es, ace- o- ace in e ac ions
emain essen ial o connec ion, and balanced communica ion s a egies a e needed o
mi iga e he isks o excessi e online in e ac ion.
Gene a ion Y and Z wo ke s alue anspa ency and au hen ici y in co po a e com-
munica ion. They expec o ganiza ions o main ain an open and ecip ocal dialogue, whe e
hey can ac i ely pa icipa e and ha e hei ideas acknowledged. A lack o clea communi-
ca ion can lead o apid disengagemen . These employees also app ecia e e iciency and
in e ac i i y in communica ion. They p e e b ie and goal-o ien ed mee ings, as well as
digi al ools ha enable seamless and eal- ime in e ac ion. Mo eo e , hey seek con inuous
and cons uc i e eedback, a he han occasional o mal e alua ions. They also end
o esis igid hie a chies and op-down communica ion models. Ins ead, hey p e e a
collabo a i e wo k en i onmen , whe e communica ion is ho izon al and open, allowing
hem o eel like in eg al membe s o he o ganiza ion.
4.3.2. Adop ion o Remo e Wo k Policies and Flexible Wo king Hou s
The in oduc ion o emo e wo k policies and lexible wo king hou s has p o en o
be an e ec i e esponse o he mode n needs o wo ke s. These policies acili a e a be e
balance be ween pe sonal, amily, and p o essional li e, con ibu ing o highe employee
sa is ac ion and engagemen . Howe e , lexible wo king policies mus be suppo ed by a
mindse ha alues employee au onomy and esponsibili y, os e ing mu ual us be ween
s a and leade ship. Addi ionally, p omo ing i ual in eg a ion e en s, holding egula
mee ings, and p o iding con inuous eedback can enhance eam cohesion and s eng hen
p o essional ela ionships (Jung & Yoon,2021).
The possibili y o emo e wo k o e s employees g ea e lexibili y o manage hei
schedules mo e e ec i ely, educing long commu ing imes and allowing o a mo e com-
o able wo king en i onmen ailo ed o hei pe sonal needs. Howe e , he e ec i eness
o his app oach la gely depends on he o ganiza ion’s abili y o manage emo e eams and
main ain eam cohesion om a dis ance. Managing emo e eams equi es new skills and
adap a ions, bo h in leade ship and among employees. Bo h leade s and employees mus
be p epa ed o na iga e a i ual wo k en i onmen e ec i ely, which includes he abili y
o communica e clea ly, se measu able goals, and main ain eam mo i a ion (Campos
Ga cía e al.,2024;Radoni´c e al.,2021).
Dangaiso e al. (2024) examined he e ec s o employee emune a ion, emo e wo king,
and lexible scheduling on job sa is ac ion and employee loyal y among on line s a a
h ee public uni e si ies in Zimbabwe, using da a om 327 alid esponses. S uc u al
Equa ion Modeling (SEM) con i med ha emo e wo king (
β
= 0.509, p< 0.001) and lexible
scheduling (
β
= 0.394, p< 0.001) had a s onge posi i e e ec on job sa is ac ion han
employee emune a ion (
β
= 0.126, p= 0.023). Employee job sa is ac ion signi ican ly
in luenced employee loyal y (
β
= 0.776, p< 0.001), explaining 60.3% o he a iabili y in
loyal y in en ions. The s udy concluded ha while emune a ion posi i ely impac s job
sa is ac ion, wo k-li e balance h ough emo e wo k and lexible scheduling plays a mo e
subs an ial ole in enhancing employee sa is ac ion and e en ion in he pos -COVID-19
pe iod. Recommenda ions included adop ing mo e lexible wo k models and ein o cing
suppo i e policies o inc ease employee mo i a ion and loyal y.
Wald ep e al. (2024) analyzed he p e e ences o emo e and hyb id wo k among
Ame ican wo ke s du ing and a e he COVID-19 pandemic, based on 52 in-dep h in e -
iews wi h dual-ea ne households wi h child en. Mos pa icipan s epo ed inc eased job
sa is ac ion and p oduc i i y om emo e wo k due o g ea e schedule con ol, lexibili y,
Adm. Sci. 2025,15, 133 24 o 39
and elimina ion o commu e ime. While some p e e ed o emain ully emo e, o he s
a o ed a hyb id a angemen o balance lexibili y wi h in pe son collabo a ion. Howe e ,
esponden s wi h jobs poo ly sui ed o emo e wo k (e.g., eaching) exp essed dissa is ac-
ion and p e e ed e u ning o in pe son wo k. Pa en s, pa icula ly mo he s, alued he
abili y o manage wo k and childca e simul aneously. Wo ke s’ willingness o change jobs
o main ain emo e o hyb id a angemen s highligh s he g owing impo ance o lexible
wo k models in pos -pandemic wo k cul u e. The s udy concludes ha unde s anding
wo ke s’ p e e ences is key o de eloping sus ainable and e ec i e wo k policies.
Baša e al. (2023) applied a ques ionnai e su ey, and 160 alid esponses we e
collec ed. The s udy explo ed he main wo kplace mo i a ions o Gene a ions Y and
Z, including hei p e e ed wo king hou s, wo k ype, o m o wo k, and company
size. The indings e ealed many simila i ies in he wo k a i udes o bo h gene a ions.
Highe sala ies, ecogni ion, and a posi i e wo k en i onmen we e con i med as s ong
mo i a ional ac o s o bo h Gene a ion Y and Z. Rega ding company size, hey showed
a endency o p e e wo king o a p i a e en e p ise o a medium-sized company. In
e ms o wo k ype, mos pa icipan s om bo h gene a ions a o ed a combina ion o
physical and in ellec ual wo k. Bo h gene a ions also exp essed a p e e ence o lexible
wo king hou s.
Based on hese examples, i can be no ed ha he Gene a ion Y and Z wo ke s highly
alue lexibili y and au onomy, conside ing hem decisi e ac o s when choosing an o ga-
niza ion. Remo e wo k and lexible schedules a e seen as ways o enhance p oduc i i y
and educe s ess, allowing o g ea e pe sonaliza ion o he p o essional expe ience. The
absence o hese policies can lead o disengagemen and a highe u no e a e.
4.3.3. In es men in Technology and Collabo a ion Tools
To o e come he challenges o emo e wo king, o ganiza ions mus in es in echnol-
ogy and collabo a ion ools. Video con e encing so wa e, p ojec managemen pla o ms,
and eal- ime collabo a ion applica ions a e essen ial o ensu ing ha eams can commu-
nica e and collabo a e e ec i ely, ega dless o loca ion. These echnological esou ces
acili a e in o ma ion sha ing, ask managemen , and p ojec coo dina ion, p omo ing a
cohesi e and p oduc i e wo k en i onmen (Cha e jee e al.,2022;Kuma & Kuma ,2022).
To implemen hese policies and ans o m he wo k expe ience, o ganiza ions mus
in es in echnology and ools ha acili a e employees’ wo k, signi ican ly imp o ing
ope a ional e iciency and employee sa is ac ion. Collabo a ion ools, p ojec managemen
so wa e, and he au oma ion o epe i i e asks can educe manual wo kloads, allowing
employees o ocus on mo e s a egic and c ea i e asks (Bulgu cu e al.,2024).
This in es men no only enhances employees’ daily wo k bu also demons a es
he o ganiza ion’s commi men o p o iding he bes possible esou ces o hei success.
To his end, adequa e aining in he use o hese echnologies should be p o ided o
ensu e ha all employees can ully u ilize he a ailable esou ces. T aining sessions, online
u o ials, and ace- o- ace wo kshops a e some o he ways o ganiza ions can ensu e ha
employees a e well-p epa ed o use new ools (Bhushan,2023;Shi oko ,2020).
Bani e al. (2023) examined he dynamics o digi al collabo a ion among i ual
p ojec eams in ansdisciplina y educa ional se ings. I highligh ed he impo ance o
es ablishing consis en communica ion channels, collabo a ion ules, and eam spi i o
imp o e e iciency and educe misunde s andings. Key ools o i ual collabo a ion in-
cluded eam collabo a ion so wa e (e.g., Mi o, Mic oso Sha ePoin ), p ojec managemen
ools (e.g., Asana, T ello), ideo con e encing pla o ms (e.g., Zoom, Mic oso Teams), and
idea managemen sys ems (e.g., B igh idea, IdeaScale). Social enginee ing was iden i ied
as a c ucial elemen o in luencing eam beha io , shaping alues, and imp o ing eam
Adm. Sci. 2025,15, 133 31 o 39
Con olled expe imen s es ing he o ganiza ional mi iga ion s a egies iden i ied in
his s udy could assess hei e ec i eness in educing disengagemen , inc easing engage-
men and mo i a ion, and imp o ing p oduc i i y.
Finally, o a mo e comp ehensi e unde s anding o wo kplace disengagemen , u u e
esea ch should in eg a e in e disciplina y app oaches ha combine, o example, o gani-
za ional psychology, sociology, and economics. Such an app oach may o e deepe insigh
in o he ela ionship be ween o ganiza ional cul u e, wo king condi ions, and wo k- ela ed
mo i a ion and sa is ac ion.
Au ho Con ibu ions: Concep ualiza ion, M.S.; me hodology, M.S. and T.N.; alida ion, M.S. and
T.N.; o mal analysis, M.S.; in es iga ion, M.S.; esou ces, M.S.; da a cu a ion, M.S.; w i ing—o iginal
d a p epa a ion, M.S.; w i ing— e iew and edi ing, M.S. and T.N.; isualiza ion, M.S. and T.N.;
supe ision, M.S.; p ojec adminis a ion, M.S.; unding acquisi ion, M.S. All au ho s ha e ead and
ag eed o he published e sion o he manusc ip .
Funding: This esea ch was unded by Fundação pa a a Ciência e Tecnologia and suppo ed by
ISCTE (Ins i u o Uni e si á io de Lisboa) g an numbe UIDB/00315/2020.
Ins i u ional Re iew Boa d S a emen : No applicable.
In o med Consen S a emen : No applicable.
Da a A ailabili y S a emen : All documen s, da a, and in o ma ion used in his wo k a e a ailable
o he public.
Con lic s o In e es : The au ho s decla e no con lic s o in e es .
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