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Evaluation of key positions and employees management level in manufacturing industry - The Czech case

Abstract

Human resources management, especially the key employees management, has fundamental influence on companies' sustainable business, which has to be considered as the priority of any business functioning. The aim of this paper is to evaluate current level of the key positions and employees management in the Czech business environment and to propose a process of its effective implementation and application in practice. Online questionnaire survey was provided using 105 companies operating in manufacturing industry of the Moravian-Silesian region as the sample. Statistical methods of data analysis were used. Fisher exact test, coefficients Phi and Cramer's V were counted to test relations between variables. The survey results include an evaluation of the present situation as it comes to the use of the key positions and employees management system as well as an identification of interests in new system implementation. There was a low rate of use of given system in these business, with two thirds of companies showing an interest in implementing the new system. The process of implementation and the use of the key positions and employees in practice was proposed. The process is suggested in the way to make its content and form be a certain guide and help for companies to realize particular activities of this process. It would contribute to the successful realization of complex and systematic approach towards the work with the key positions and employees.

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Evaluation of key positions and employees management level in manufacturing industry - The Czech case

Author: Horváthová, Petra
Publisher: MDPI
Year: 2020
DOI: 10.3390/su12010242
Source: https://dspace.vsb.cz/bitstreams/d943bfba-1c99-45ae-b4bc-4d93ce60acd4/download
sus ainabili y
A icle
E alua ion o Key Posi ions and Employees
Managemen Le el in Manu ac u ing Indus y—The
Czech Case
Pe a Ho á ho á1,* , Šá ka Velˇco ská2, Lenka Kaue o á2and F ið ik Ra n La sen 3
1
Depa men o Managemen , Facul y o Economics, VSB-Technical Uni e si y o Os a a, Sokolsk
á
ˇ
í
da 33,
702 00 Os a a 1, Czech Republic
2Depa men o Ma ke ing and Business, Facul y o Economics, VSB-Technical Uni e si y o Os a a,
Sokolská ˇ ída 33, 702 00 Os a a 1, Czech Republic; [email p o ec ed] (S.V.);
[email p o ec ed] (L.K.)
3School o Social Sciences, Facul y o Business Adminis a ion, Uni e si y o Iceland, Sæmunda ga a 2,
102 Reykja ík, Iceland; [email p o ec ed]
*Co espondence: [email p o ec ed]
Recei ed: 2 Decembe 2019; Accep ed: 24 Decembe 2019; Published: 27 Decembe 2019


Abs ac :
Human esou cesmanagemen ,especially hekeyemployeesmanagemen ,has undamen al
in luence on companies’ sus ainable business, which has o be conside ed as he p io i y o any
business unc ioning. The aim o his pape is o e alua e cu en le el o he key posi ions and
employees managemen in he Czech business en i onmen and o p opose a p ocess o i s e ec i e
implemen a ion and applica ion in p ac ice. Online ques ionnai e su ey was p o ided using 105
companies ope a ing in manu ac u ing indus y o he Mo a ian-Silesian egion as he sample.
S a is ical me hods o da a analysis we e used. Fishe exac es , coe icien s Phi and C ame ’s V
we e coun ed o es ela ions be ween a iables. The su ey esul s include an e alua ion o he
p esen si ua ion as i comes o he use o he key posi ions and employees managemen sys em as
well as an iden i ica ion o in e es s in new sys em implemen a ion. The e was a low a e o use o
gi en sys em in hese business, wi h wo hi ds o companies showing an in e es in implemen ing
he new sys em. The p ocess o implemen a ion and he use o he key posi ions and employees in
p ac ice was p oposed. The p ocess is sugges ed in he way o make i s con en and o m be a ce ain
guide and help o companies o ealize pa icula ac i i ies o his p ocess. I would con ibu e o he
success ul ealiza ion o complex and sys ema ic app oach owa ds he wo k wi h he key posi ions
and employees.
Keywo ds:
key posi ion; key employee; p ocess; sys em; managemen ; manu ac u ing indus y;
sus ainable business
1. In oduc ion
Sus ainable en ep eneu ship based on he p inciples o sus ainable de elopmen also includes
social sus ainabili y, exp essed in pe sonnel policy, which includes managemen and ca e o all
employees, bu especially he key ones, as he unc ioning o he company is based on hem. I he
company ails o p ope ly manage and main ain hem, hese employees may lea e he company, which
may ha e signi ican implica ions in e y sensi i e a eas such as business s a egy, achie emen o
goals, company cul u e, o he mo ale o o dina y employees. The company may su e signi ican
inancial loss by he depa u e o key employees, i s economic (and hus en i onmen al) sus ainabili y
o e en i s exis ence may be jeopa dized. On he o he hand, well-managed, s a egically linked
Sus ainabili y 2020,12, 242; doi:10.3390/su12010242 www.mdpi.com/jou nal/sus ainabili y
Sus ainabili y 2020,12, 242 2 o 14
and well execu ed managemen o key employees and posi ions becomes a signi ican compe i i e
ad an age o success ul companies and can con ibu e o i s sus ainable business.
Those companies, which unde s and he signi icance o sus ainable HR managemen and quali y
(mainly he key human esou ces), and companies, which de e mined hemsel es o ake ca e o
he key posi ions and employees and o accep i o be one o hei basic p io i ies (ha ing inances
o do so), should use a complex and sys ema ic app oach [
1
]. Such app oach di ec ly includes and
connec s mainly p ocesses o iden i ica ion o he key posi ions, he key compe ences, acqui ing he key
employees ou o in e nal and ex e nal sou ces, employees quali ica ion de elopmen and consequen
sus aining in company [2].
I is necessa y o ake in o accoun ha key posi ions and employees managemen do no ac
alone and sepa a ely in he company; hey a e always e y closely connec ed wi h he managemen
o alen ed employees ( alen managemen ). One o he main con ibu ions o alen managemen ,
mo e e ec i e planning o he key posi ions is as well as gaining he employees om in e nal sou ces
including hei mo i a ion. The esul o well- unc ioning alen managemen , which has o be
based on he model De elop-Deploy-Connec (DDC) is hen he exis ence o su icien amoun o
candida es—key employees—p epa ed o wo k a he key posi ions. Con a y o adi ional linea
model o alen managemen , he model DDC does no ocus only on gaining and main aining bu
mainly on de eloping employees’ skills, hei deploying o such posi ions whe e hose will be able
o use hei po en ial and knowledge and hei connec ion wi h people who can help hem wi h ask
ul illmen , oo [
2
,
3
]. Quali y and sus ainable managemen o he key posi ions and employees is, hus,
condi ioned by quali y p ocesses o alen managemen (acquisi ion, de elopmen and e en ion).
To ind ou he eal si ua ion in he a ea o managemen o key posi ions and employees, he au ho s
decided o ca y ou a esea ch s udy, which will e alua e he a i udes o manu ac u ing companies
in one o he egions o he Czech Republic o his issue and also p opose a p ocess o e ec i e
implemen a ion and applica ion o key posi ions and employees managemen in p ac ice. To he bes
o au ho s’ knowledge, he e a e no esea ch s udies, which would deal wi h he a e o he usage o
he key posi ions and employees managemen sys em in companies, nei he in he Czech Republic,
no ab oad.
The s uc u e o he a icle is as ollows. The li e a u e e iew p o ided i s ollowed by
esea ch me hodology explana ion; u he , he e a e esul s p esen ed and p oposal o he p ocess o
implemen a ion and applica ion o he key posi ions and employees sys em is gi en.
2. Li e a u e Re iew
Key posi ion is o be de e mined by ou c i e ia. Na u alness—sho - ime ailu e o employee
wo king a his posi ion can b ing a se ious impac on economic o business indica o s, e.g., yields,
p o i , loss o compe i i e ad an age, limi a ion o ope a ion, pu ing p ocess, p oduc s o se ices in
dange , e c. Uniqueness—posi ion demands such compe ences being now o in he u u e unique and
speci ic o he company. Demand— o such posi ion, he e is o will be a huge demand in he labo
ma ke in he u u e. S a egic impac — ailu e o quali ied employees wo king a conc e e posi ions
would in luence he company success in he u u e conside ing a longe ime ho izon [4].
Acco ding Skills-Based Wo k o ce Segmen a ion Model based on he mos p ominen concep ual
HRM a chi ec u al model [
5
,
6
] de ines key posi ions as hose ha ing highe skills alue and highe
skills uniqueness. Valuable skills may c ea e lowe cos s, inc ease e enue, con ibu e o inno a ion,
o enhance in e nal company e iciency. They comp ise up o nine key alue d i e s— e enue/sales,
s akeholde ela ions, cos and e iciency, quali y, inno a ion, o ganiza ional capabili y, epu a ion/ isk
managemen , inancial, and p ocesses/sys ems. Va ious oles will comp ise one o mo e o hese alue
d i e s, wi h hei impac anging om localized o widesp ead ac oss he o ganiza ion. Some o
hese alue d i e s may be mo e impo an han o he s o he achie emen o he business s a egy
a a pa icula poin in ime. Unique skills a e o ganiza ional speci ic, unlikely o be ound in he
open ma ke , ha d o eplace, and may be di icul o compe i o s o imi a e o duplica e. These skills
Sus ainabili y 2020,12, 242 3 o 14
need o be nu u ed o e ime, gi en ha hey a e no de eloped and acqui ed o e nigh . Hence
o ganiza ions a e mo e likely o in es in he educa ion, aining, and de elopmen o hese skills [6].
Companiesshouldpay eminen a en ion o he keyposi ionsbecauseanindi idualpe o manceo
hose posi ions has deciding impac on he en i e company pe o mance and sus ainable business [
7
,
8
].
The undamen al p emise o de ine he key posi ions is he ac ha he company canno ully unc ion
wi hou i [
9
,
10
]. Those posi ions a e conside ed as co e o he u u e company success adding ha
he e is a signi ican need o pay a en ion o gaining, e alua ion, de elopmen and sus aining o he
indi iduals o hose posi ions, hus he key employees h ough en i e company [
11
]. Wi hou he key
employees he ope a ion o he company is pu in dange in signi ican way because wi hou hose
employees some ac i i ies canno e en be p o ided [
12
]. The key employees play a signi ican ole as
he bes pe o ming pa o HR, ha e quali y p o essional knowledge and skills, which hey can sha e
wi h o he colleagues o less compe ences [
13
,
14
]. Such employees a e special also because o he high
le el o sel -con ol and sel - e lec ion. The quali y o he key employees in luences no only en i e
company pe o mance and sus ainable business bu i s good epu a ion, b and and company capi al’s
alue as well [
15
]. Once hose lea e, unique know how is disappea ing om he company as well
as hei knowledge, abili ies, skills expe iences and long- e m ela ionships [
16
,
17
]. The e o e, each
company should manage hose posi ions and employees in a way no only o keep he cu en key
employees bu o ain own successo s o hose c i ical and s a egic posi ions as well [
10
,
18
,
19
]. The
signi icance o he key posi ions and employees is suppo ed by he s a emen ha he as es way o
make sha eholde s’ weal h g ow and imp o emen o long- e m company’s sus ainable business is o
ha e he key employees’ pe o mance became highe [20,21].
Signi icance o he key posi ions and employees is con i med no only by li e a u e e iew
men ioned abo e, bu by many s udies and esea ches as well. Fo example, he s udy No h Ame ican
C i ical Talen P ac ices Su ey says ha de ini ion and assigning he c i ical posi ions will play mo e
signi ican ole in he u u e, as i comes o company compe i i eness, han i has been in he pas
and a p esen ime [
22
]. By he s udy Rew i ing he Rules o he Digi al Age. 2017 Deloi e Global
Human Capi al T ends, companies cu en ly acing he changing con ex o labo o ce and labo wo ld
should pay big a en ion o he human capi al s a egies, hus o how hey o ganize, manage, de elop
and main ain hei employees, mainly hose alen ed and key ones [
23
]. As i comes o he Czech
business en i onmen , e.g., he esea ch Czech CEO Su ey 2018 deal wi h his opic. I conside s
he quali ied key employees managemen he s a egic ask, which should be paid a en ion o by he
managemen o each company [
24
]. In he Czech business en i onmen , sys ema ic app oach owa ds
he key posi ions and employees managemen is no being applied su icien ly [25].
Acco ding o he au ho s opinion, one o he easons why such app oach shows a e applica ion
in he Czech business en i onmen can be he absence o ins uc ions how his p ocess should be
implemen ed and applied. The e o e, he au ho s decided o p o e his conclusion by he esea ch,
he aim o which is mapping he cu en app oaches o he key posi ions employees managemen
in middle and big companies o Mo a ian-Silesian egion ope a ing in he manu ac u ing indus y.
Then he iden i ica ion o companies’ in e es in he key posi ions and employees managemen sys em
se ed as a s imulus o p oposing he p ocedu e o implemen a ion and applica ion o his sys em
in p ac ice.
3. Sample and Me hodology
The su ey was conduc ed o ind ou whe he and in wha ex en small and medium-sized
companies ope a ing in manu ac u ing indus y o he Mo a ian-Silesian egion manage he key
posi ions and employees. I s objec i e was o de e mine he s a e, way and leng h o he use o he key
posi ions and employees managemen sys em in companies, o e alua e sa is ac ion wi h his sys em,
o iden i y easons o non-use o he sys em, and o ind ou in e es o companies in implemen ing
new managemen sys em o he key posi ions and employees.
Sus ainabili y 2020,12, 242 4 o 14
P ima y da a we e collec ed in Ap il 2018 using an online ques ionnai e su ey based on a
s uc u ed ques ionnai e. In he in oduc o y pa o he ques ionnai e he esponden s we e explained
wha he sys em o managing key posi ions and employees means, wha is he p inciple o he sys em
and wha a e i s bene i s. The ques ionnai e included h ee iden i ica ion ques ions (leng h o an
company exis ence, cu en numbe o employees, o eign owne /sha eholde ) and six ques ions on
he subjec o he esea ch, which we e closed (sys em usage/non-use, leng h o he sys em usage,
e alua ion o success and bene i s o sys em used, in e es in implemen a ion o a new sys em) o
semi-closed wi h he possibili y o w i ing own esponse. Semi-closed ques ions we e used o ind ou
he cu en way o managing key posi ions and employees in he company and o iden i y he easons
o non-using he sys em.
The a ge g oup o he esea ch consis ed o all medium-sized (51–250 employees) and
la ge companies (mo e han 250 employees) ope a ing acco ding o he CZ-NACE classi ica ion
in manu ac u ing indus y in he Mo a ian-Silesian egion. As o 31 Decembe 2017, i was a o al
o 366 companies, o which 259 (i.e., 70.8%) we e medium-sized and 107 (i.e., 29.2%) we e la ge
companies [
26
]. The sample included 105 companies (i.e., 28.7% o he a ge g oup) selec ed by he
quo a sampling echnique wi h espec o he abo e-men ioned size s uc u e o companies. The inal
sample s uc u e is p esen ed in Table 1. Compe en ep esen a i es o he pe sonnel depa men s o
he companies we e in e iewed.
Table 1. S uc u e o esponden s.
Va iable Absolu e F equency Rela i e F equency
Leng h o an company
exis ence
2 o 5 yea s 20 19.0%
6 o 10 yea s 27 25.7%
11 o 15 yea s 36 34.3%
mo e han 15 yea s 22 21.0%
Cu en numbe o
employees
51 o 250 employees 75 71.4%
mo e han 250 employees
30 28.6%
Fo eign
owne /sha eholde
yes 23 21.9%
no 82 78.1%
Da a we e p ocessed and analyzed in IBM SPSS S a is ics 23.0 p og am. Fo selec ed ques ions,
he second le el g ading acco ding o he esponden ’s iden i ica ion cha ac e is ics o ele an a iables
was pe o med. Fishe exac es a 0.05 signi icance le el was applied o es he di e ences be ween
a iables. This es is sui able o nominal a iables in he analysis when sample size is small [
27
]. The
hypo hesis H0 p esumes no s a is ically signi ican di e ences among a iables; he hypo hesis H1
p esumes dependency o a iables. C ame ’s V coe icien and Phi coe icien we e coun ed o p o e
he s eng h o ela ionship be ween a iables. The C ame ’s V coe icien is used o nominal a iables
when he numbe o ows o columns o bo h in he con ingency able is highe han 2. The Phi
coe icien (
ϕ
) is a measu e o associa ion o wo bina y a iables, i.e., o a 2
×
2 con ingency able.
These desc ip o s we e used o in e p e he coe icien s: 0.00 and unde 0.09—negligible associa ion,
0.10 and unde 0.19—weak associa ion, 0.20 and unde 0.39—mode a e associa ion, 0.40 and unde
0.59— ela i ely s ong associa ion, 0.60 and unde 0.79—s ong associa ion, 0.80 and unde 1.00— e y
s ong associa ion [28].
4. Resul s and Discussion
In acco dance wi h he objec i e o esea ch s udy, he esul s a e s uc u ed in o h ee ollowing
a eas: (1) The cu en s a e o use o he key posi ions and employees managemen sys em in companies,
(2) sa is ac ion wi h he exis ing sys em o managing he key posi ions and employees and (3) in e es
in implemen a ion o new managemen sys em o he key posi ions and employees.
Sus ainabili y 2020,12, 242 5 o 14
4.1. The Cu en S a e o Use o he Key Posi ions and Employees Managemen Sys em in Vompanies
In his pa o he esea ch s udy, esponden s we e asked whe he , how long and in wha way hey
a e cu en ly using he managemen sys em o he key posi ions and employees. The managemen
sys em o he key posi ions and employees ha e implemen ed only 21.0% (i.e., 22) o esponden s
om he 105 companies add essed. The sys em is used by 37.0% (i.e., 10) o companies ope a ing on
he ma ke o 6 o 10 yea s and by a qua e o companies (i.e., 5) ope a ing o 2 o 5 yea s. Almos
90% (i.e., 51) o companies exis ing 11 o mo e yea s do no use such managemen sys em. F om
he poin o iew o p ope y s uc u e o he companies, i was ound ha he sys em is applied in
34.8% (i.e., 8) o companies wi h a o eign owne o sha eholde and only 17.1% (i.e., 14) o Czech
companies. Fu he , huge companies o e 250 employees use he sys em mo e o en (30.0%, i.e., 9) han
medium-sized companies wi h 51 o 250 employees (17.3%, i.e., 13). I is ob ious ha he managemen
sys em o he key posi ions and employees is mo e common in huge companies, in companies wi h a
o eign owne o sha eholde and ope a ing on he ma ke o less han 10 yea s (Table 2).
Table 2. Use o he managemen sys em o he key posi ions and employees by ype o company.
Cha ac e is ics o Company
Use o Sys em
Absolu e F equency Rela i e F equency
Yes No Yes No
Leng h o an
company
exis ence
2 o 5 yea s 5 15 25.0% 75.0%
6 o 10 yea s 10 17 37.0% 63.0%
11 o 15 yea s 4 32 11.1% 88.9%
mo e han 15
yea s 3 19 13.6% 86.4%
Cu en
numbe o
employees
51 o 250
employees 13 62 17.3% 82.7%
mo e han 250
employees 9 21 30.0% 70.0%
Fo eign
owne /sha eholde
yes 8 15 34.8% 65.2%
no 14 68 17.1% 82.9%
I was con i med by Fische exac es ha he e is no s a is ically signi ican ela ion be ween
he use o he sys em and leng h o he company exis ence, p ope y s uc u e o company o ac ual
numbe o employees, Exac Sig. >0.05. The e o e, he hypo hesis H0 is accep ed.
Responden s who ha e he managemen sys em o he key posi ions and employees we e asked
abou leng h and way o he sys em use. App oxima ely hal o companies (54.5%, i.e.,12) esponden s
wo k wi h he sys em o less han 2 yea s, 45.5% (i.e., 10) esponden s ha e he sys em o 2 o
5 yea s. I was also ound ha 54.5% (i.e., 12) o companies apply he sys em based on he es ablished
p ocedu e and 45.5% p oceed non-sys ema ically, wi h espec o hei cu en needs. The dependence
o way o managing he key posi ions and employees on leng h o he sys em use was con i med
(Exac Sig. =0.000)
, he alue o he Phi coe icien (Phi =0.833) indica es a e y s ong associa ion
be ween he a iables. The e o e, we ejec he hypo hesis H0 and accep he al e na i e hypo hesis
H1. Companies using he sys em o a sho pe iod o ime (up o 2 yea s) apply a non-sys ema ic
app oach (83.3%, i.e., 10), while companies wo king wi h he sys em o 2 o 5 yea s ha e he es ablished
p ocedu e o manage he key posi ions and employees (100.0%, i.e., 10 o esponden s) (Table 3).

Sus ainabili y 2020,12, 242 6 o 14
Table 3. Way o managing he key posi ions and employees by leng h o he sys em use.
Way o Managing he Key Posi ions and
Employees
Leng h o he Sys em Use
Absolu e F equency Rela i e F equency
Less Than 2 Yea s 2 o 5 Yea s Less Than 2 Yea s 2 o 5 Yea s
based on he es ablished p ocedu e 2 10 16.7% 100.0%
non-sys ema ic, acco ding o ac ual needs 10 0 83.3% 0.0%
Way o managing he key posi ions and employees does no depend on leng h o he company
exis ence, on size o he company (i.e., cu en numbe o employees) o on p ope y s uc u e o he
company, Exac Sig. >0.05. The e o e, he hypo hesis H0 is accep ed.
Responden s wi hou he sys em o managing he key posi ions and employees epo ed he
easons o non-use o he sys em. Two hi ds (68.7%, i.e., 57) o hem do no know he sys em,
o 15.7% (i.e., 13) he sys em is o ganiza ionally oo demanding, 8.4% (i.e., 7) companies do no
conside he sys em sui able o hei business and 7.0% (i.e., 6) o esponden s see he p oblem in lack
o pe sonnel esou ces.
4.2. Sa is ac ion wi h he Exis ing Sys em o Managing he Key Posi ions and Employees he Cu en S a e o
Use o he Key Posi ions and Employees Managemen Sys em in Vompanies
Responden s using he key posi ions and employees managemen sys em we e also asked how
hey a e sa is ied wi h he sys em. Exac ly hal o hem e alua e he sys em posi i ely and conside
hem almos o ully success ul and con ibu i e o hei company, while he emaining 50.0% (i.e., 11)
pe cei e he sys em almos o ully no success ul and no con ibu i e.
S a is ical analysis using Fische exac es has shown ha he e is no dependence o he sys em’s
e alua ion on size o he company, on leng h o he company exis ence o on p ope y s uc u e o he
company, Exac Sig. >0.05. The e o e, we accep he hypo hesis H0. On he con a y, a s a is ically
signi ican ela ionship be ween he e alua ion o he sys em and leng h o i s use was con i med
(Exac Sig. =0.000), C ame ’s V alue =0.937 shows a e y s ong associa ion be ween he a iables.
The e is also a ela ionship be ween he e alua ion o he sys em and exis ing way o managing he key
posi ions and employees (Exac Sig. =0.002), acco ding o C ame ’s V =0.776, a s ong associa ion
be ween a iables is p o en. In hese wo cases, he e o e, we ejec he hypo hesis H0 and accep he
al e na i e hypo hesis H1. The longe use o he key posi ions and employees managemen sys em by
esponden s, he mo e posi i e e alua ion o he sys em. Fu he , hose esponden s who manage he
key posi ions and employees using he es ablished p ocedu e e alua e he sys em posi i ely, 83.4%
(i.e., 10) o hem conside he sys em almos o ully success ul and con ibu i e. Con e sely, 90.0%
(i.e., 9) o companies managing he key posi ions and employees non-sys ema ically assess he sys em
almos o ully no success ul and no con ibu i e (Table 4).
Sus ainabili y 2020,12, 242 7 o 14
Table 4.
E alua ion o cu en sys em by leng h o he sys em use and way o managing he key
posi ions and employees.
E alua ion o
Cu en Sys em
Leng h o he Sys em Use Way o Managing he Key Posi ions and Employees
Absolu e F equency Rela i e F equency Absolu e F equency Rela i e F equency
Less Than 2
Yea s
2 o 5
Yea s
Less
Than 2
Yea s
2 o 5
Yea s
Based on he
Es ablished
P ocedu e
Non-Sys ema ic,
Acco ding o
Ac ual Needs
Based on he
Es ablished
P ocedu e
Non-Sys ema ic,
Acco ding o
Ac ual Needs
ully no
success ul and
ully no
con ibu i e
3 0 25.0% 0.0% 0 3 0.0% 30.0%
almos no
success ul and
almos no
con ibu i e
8 0 66.7% 0.0% 2 6 16.7% 60.0%
almos success ul
and almos
con ibu i e
1 2 8.3% 20.0% 2 1 16.7% 10.0%
ully success ul
and ully
con ibu i e
0 8 0.0% 80.0% 8 0 66.7% 0.0%
4.3. In e es in Implemen a ion o New Managemen Sys em o Key Posi ions and Employees
The key ques ion o he su ey, which was answe ed by all 105 esponden s, was ocused on
iden i ying esponden s’ in e es in implemen a ion o he key posi ions and employees managemen
sys em ha would minimize he ba ie s o i s use o would be mo e e icien in compa ison wi h he
cu en p ac ice applied in he company. Responden s’ eac ions we e posi i e; mos o hem (65.7%,
i.e., 69) a e in e es ed in such sys em. In e es in implemen ing new managemen sys em o he key
posi ions and employees does no depend on size o he company, leng h o he company exis ence,
p ope y s uc u e o he company, o he ac whe he he sys em is cu en ly used by companies,
Exac Sig. >0.05, he e o e we accep he hypo hesis H0. Howe e , esponden s wi hou p e ious
expe ience wi h such sys em (68.7%, i.e., 57) ha e shown a sligh ly highe in e es in implemen a ion
o new managemen sys em, compa ed wi h esponden s who cu en ly manage he key posi ions and
employees (54.5%, i.e., 12).
In e es in implemen a ion o new managemen sys em depends on leng h o he sys em use (Exac
Sig. =0.000, Phi =1.000), on way o managing he key posi ions and employees
(Exac Sig. =0.000,
Phi =0.833), on e alua ion o cu en sys em (Exac Sig. =0.000, C ame ’s V =0.937), and on eason
o non-use o he sys em (Exac Sig. =0.000, C ame ’s V =0.450). In hese cases, he e o e, we ejec
he hypo hesis H0 and accep he hypo hesis H1. Acco ding o Phi and C ame ’s V coe icien alues,
a e y s ong o ela i ely s ong associa ion be ween he a iables we e indica ed.
Companies using he sys em less han 2 yea s ( hey a e he companies managing he key posi ions
and employees a he non-sys ema ically and conside ing hei cu en sys em almos o ully no
success ul and no con ibu i e), ha e shown a clea in e es in implemen a ion o new sys em (100.0%,
i.e., 12 o esponden s). Companies ha ha e so a managed he key posi ions and employees
non-sys ema ically ha e also con i med in e es in new sys em (100.0%, i.e., 10 o esponden s).
In addi ion, new sys em is a ac i e o companies ha conside hei cu en sys em almos o ully
no success ul (100.0%, i.e., 11). I we ocus on companies wi h an es ablished p ocedu e o managing
he key posi ions and employees, only 16.7% (i.e., 2) o hem a e in e es ed in implemen a ion o new
sys em. Analysis o he easons o non-use o he sys em a p esen has shown ha new sys em
is pa icula ly in e es ed in companies ha ha e no ye been awa e o such sys em (82.5%, i.e., 47).
Among companies ha conside he sys em oo demanding, 46.2% (i.e., 6) o hem a e in e es ed in new
sys em. One hi d (i.e., 2) o companies men ioned as he main ba ie a lack o esou ces (especially
pe sonnel) and 28.6% (i.e., 2) o companies ha ha e no ye conside ed he sys em sui able o hei
business we e in e es ed in new sys em (Tables 5–7).
Sus ainabili y 2020,12, 242 8 o 14
Table 5. In e es in implemen ing new sys em by leng h o he sys em use and way o managing he key posi ions and employees.
In e es in
Implemen ing New
Sys em
Leng h o he Sys em Use Way o Managing he Key Posi ions and Employees
Absolu e F equency Rela i e F equency Absolu e F equency Rela i e F equency
Less Than 2
Yea s 2 o 5 Yea s Less Than 2
Yea s 2 o 5 Yea s Based on he
Es ablished P ocedu e
Non-Sys ema ic,
Acco ding o Ac ual
Needs
Based on he
Es ablished P ocedu e
Non-Sys ema ic,
Acco ding o Ac ual
Needs
yes 12 0 100.0% 0.0% 2 10 16.7% 100.0%
no 0 10 0.0% 100.0% 10 0 83.3% 0.0%
Table 6. In e es in implemen ing new sys em by e alua ion o cu en sys em.
In e es in
Implemen ing New
Sys em
E alua ion o Cu en Sys em
Absolu e F equency Rela i e F equency
Fully No
Success ul and
Fully No
Con ibu i e
Almos No
Success ul and
Almos No
Con ibu i e
Almos Success ul
and Almos
Con ibu i e
Fully Success ul and
Fully Con ibu i e
Fully No Success ul
and Fully No
Con ibu i e
Almos No
Success ul and
Almos No
Con ibu i e
Almos Success ul
and Almos
Con ibu i e
Fully Success ul
and Fully
Con ibu i e
yes 3 8 1 0 100.0% 100.0% 33.3% 0.0%
no 0 0 2 8 0.0% 0.0% 66.7% 100.0%
Table 7. In e es in implemen ing new sys em by eason o non-use o he sys em.
In e es in
Implemen ing
New Sys em
Reason o Non-Use he Sys em
Absolu e F equency Rela i e F equency
We Do No Know
he Sys em
The Sys em Is Too
Demanding
Lack o Resou ces,
Especially Pe sonnel
The Sys em Is No
Sui able o Us
We Do No Know
he Sys em
The Sys em Is Too
Demanding
Lack o Resou ces,
Especially
Pe sonnel
The Sys em Is No
Sui able o Us
yes 47 6 2 2 82.5% 46.2% 33.3% 28.6%
no 10 7 4 5 17.5% 53.8% 66.7% 71.4%
Sus ainabili y 2020,12, 242 9 o 14
As ollows om he su ey esul s, he a e o u iliza ion o he managemen sys em o he key
posi ions and employees in medium and huge companies o he Mo a ian-Silesian egion, ope a ing
acco ding o he CZ-NACE classi ica ion in he manu ac u ing indus y, is low. Only 21.0% o
companies add essed apply he sys em.
Only a small numbe o esponden s e alua ed hei expe ience wi h he sys em (22), bu i is
mo e impo an o conside ha a la ge numbe o companies ha e no expe ience wi h such a sys em.
The e o e, he e is he po en ial o implemen i and s eamline he p ocesses o managing key posi ions
and employees in hese companies. O he 22 companies ha ha e expe ience wi h he sys em, nea ly
hal o hem (45.5%, i.e., 10) manage hei key posi ions and employees in a non-sys ema ic way and
exac ly hal o companies pe cei e hei exis ing sys em almos o ully no success ul and almos
o ully no con ibu i e. The key inding o he su ey is in e es o companies (65.7%, i.e., 69) in
implemen ing new managemen sys em o he key posi ions and employees, which would minimize
exis ing ba ie s o i s use o would make he exis ing sys em applied in he company mo e e icien .
In e es in new sys em has been mainly shown by hose companies whose expe ience wi h
hei cu en sys em is a he sho - e m, based on a non-sys ema ic app oach and a he nega i e.
The companies ha ha e no ye managed he key posi ions and employees due o lack o knowledge
o he sys em, pe cei ed high o ganiza ional di icul y o lack o esou ces (especially pe sonnel)
also demons a ed in e es in new sys em. These companies do no conside men ioned ba ie s as
un eco e able and belie e ha an e ec i e managemen sys em o he key posi ions and employees
would be able o elimina e hem.
In e es in implemen a ion o new managemen sys em o he key posi ions and employees was
exp essed by medium and huge companies, by Czech companies as well as by companies wi h a
o eign owne o a sha eholde , by companies ha a e ela i ely young as well as hose ha ha e been
ope a ing in he ma ke o a long ime. S a is ical dependence o in e es in new sys em on he ype o
company was no con i med. Thus, i can be s a ed ha he key posi ions and employees managemen
sys em could be applied ac oss sec o s in di e en ypes o businesses in small and medium-sized
companies ope a ing in manu ac u ing indus y o he Mo a ian-Silesian egion.
In o de o ob ain mo e de ailed in o ma ion beyond he ou pu s o he esea ch s udy, he esul s
o he esea ch s udy we e subsequen ly discussed in wo ocus g oups wi h a o al o hi een HR and
TOP business manage s (medium and la ge) pa icipa ing in he s udy. The discussion con i med he
conclusions o he esea ch s udy, i.e., ha he managemen sys em o key posi ions and employees can
be ound mo e in la ge companies, in companies wi h o eign owne s o sha eholde s and ope a ing
on he ma ke o less han en yea s. The eason o his si ua ion is, acco ding o he ocus g oup
pa icipan s, mainly because companies do no know he sys em, hey do no know how o wo k wi h
i . Rep esen a i es o hose companies ha use he sys em ha e desc ibed in de ail he bene i s o
using he sys em o hei businesses and hus, u he boos ed he in e es in implemen ing he key
posi ions and employee managemen sys em ha would minimize he ba ie s o i s use, o would
be mo e e icien in compa ison wi h he cu en p ac ice applied in he company. Rep esen a i es
o hose companies ha use he sys em bu men ioned he main sho comings in hei sys ems—no
a high-quali y and de ailed s a egy o key posi ions and employee managemen , which nega i ely
a ec s he unc ioning o he whole sys em, some imes inaccu a e pe o mance and po en ial e alua ion
o employees in he p ocess o acquisi ion o alen s, which is e lec ed in he nex alen managemen
p ocess, namely in de elopmen o alen s, whe e he p oposed alen de elopmen ac i i ies do no
co espond o he ac ual educa ional gap o employees in ol ed in he alen managemen sys em, o
key posi ions and employee managemen . As a esul , hose esponsible o he sys em do no ha e
eedback and canno ini ia e imp o emen s o he sys em o emo e pa ial de iciencies. Acco ding o
he ocus g oup pa icipan s, no only hese mos impo an bu also o he sho comings o he sys em
could be emedied using a well-elabo a ed p ocess o key posi ions and employees managemen
sys em. This is connec ed wi h he mos impo an ou pu o he ocus g oups, i.e., hei pa icipan s
showed a s ong in e es in a kind o “manual”—a ool ha would be help o implemen a sys em o