The Mig an In eg a ion Pla o m MICADO – A
Tool o Social In eg a ion and Cohesion
Jö g Raine Noennig 1, Balázs Cse pes 1, F ancesca Ceola 1, Jan Ba ski 1, Kla a-Ma ie
B andenbu ge 1, Ma ie Malchow 1
1 Digi al Ci y Science, Ha enCi y Uni e si y, Henning-Vosche au Pla z 1, 20457 Hambu g, Ge many
Abs ac
Ancho ed in he domain o mig an in eg a ion, he a icle e lec s c oss-na ional ICT
de elopmen o public se ices. I epo s abou MICADO, a digi al pla o m b inging
oge he business in elligence, da a analy ics and isualisa ion in suppo o mig an
in eg a ion managemen in EU ci ies. Resul ing om a Ho izon2020 inno a ion ac ion, he
solu ion a ge s public au ho i ies, ci il socie y o ganisa ions, and mig an s, by p o iding
in o ma ion access, da a exchange, and na iga ion ac oss ins i u ions. The pape examines
challenges o embedding a new pla o m in he adminis a ion and da a en i onmen s o ci ies
and discusses he complexi ies o a solu ion aiming o add ess mul iple a ge g oups in
mul iple applica ion a eas. The ex illus a es how MICADO c ea ed solu ions esponsi e o
local speci ici ies while secu ing sus ainabili y and ins i u ional up ake. Finally, MICADO is
discussed as a po en ial concep ual bluep in o simila challenges in he Eu opean public
sec o .
Keywo ds 1
Public Se ices, Mig a ion, Go e nmen Technology
1. Backg ound and Ambi ion
This a icle e lec s on he po en iali ies and limi s o c oss-na ional inno a ion ac i i ies o ICT
se ices in he public sec o , as a ge ed by a ious EU unding p og ams. The pape discusses how
complex p ocesses o so wa e design and de elopmen can be shaped in acco dance o sensi i e
socio-cul u al demands, and in espec o cons ella ions de e mined by mul iple s akeholde s and
applica ion scena ios. Analysing he case o he Ho izon2020 Inno a ion Ac ion MICADO, he ex
in oduces a no el concep ual app oach ha can se e as a u u e bluep in o challenges o simila
na u e. The ac onym MICADO s ands o “Mig an In eg a ion Cockpi s and Dashboa ds”. The
p ojec b ough oge he pa ne s om public au ho i ies, uni e si ies and ICT companies in An we p,
Bologna, Hambu g, and Mad id in o de o de elop new se ices in suppo o mig an in eg a ion.
Coo dina ed by he Digi al Ci y Science g oup a Ha enCi y Uni e si y Hambu g, he conso ium was
designed o p o ide o an e ec i e inno a ion p ocess be ween au ho i ies, esea ch ins i u ions, ci il
socie y and mig an s in each o he pa ne ci ies. The pa ne ship comp ises i een ins i u ions om
i e coun ies, con eying expe ise om public adminis a ion, mig a ion esea ch, so wa e
de elopmen and ci y science. Running om 2019 h ough 2022, he p ojec e o s ha e culmina ed
in a no el digi al solu ion whose p o o ype has been es ed in ou pilo ci ies – each one ep esen ing
a ho spo o mig an in eg a ion in Eu ope. The solu ion aims o ease local challenges by enabling a
use -d i en exchange be ween mig an s, public au ho i ies and ci il socie y o ganisa ions, and o ill
in s ill exis ing gaps in e ms o da a a ailabili y, in o ma ion access, and a ge ed se icing. This
s udy is o pa icula impo ance in imes o ising mig a ion lows owa ds Eu ope, he inne -
Eu opean discussion abou he dis ibu ion o mig an s and he aim o ha monizing asylum p ocedu es
1IFDaD 2022 INTERNATIONAL FORUM on DIGITAL and DEMOCRACY, No embe 17-18, 2022, li e and digi al e en in Rome, I aly
EMAIL: [email p o ec ed] (J.R. Noennig); ba[email p o ec ed] (B. Cse pes); [email p o ec ed] (F. Ceola);
[email p o ec ed] (J. Ba ski); [email p o ec ed] (K.B. B andenbu ge ); ma iella.ma[email p o ec ed] (M. Malchow)
© A 2020 Copy igh o his pape by i s au ho s.
Use pe mi ed unde C ea i e Commons License A ibu ion 4.0 In e na ional (CC BY 4.0).
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among he membe s a es. An imp o ed coope a ion bo h be ween Eu opean s a es bu also wi hin
ci ies adminis a ions and CSO can con ibu e o acili a e in eg a ion p ocesses and o c ea e be e
coping mechanisms and s a egies o accommoda e and in eg a e mig an s. The p ojec ’s e y
ambi ion was o exploi s a e-o - he-a ICT, da a science and business in elligence in suppo o
mig an in eg a ion, and o p o ide o e ec i e analysis and managemen o mig an in o ma ion by
way o ad anced isualisa ion ools, such as da a cockpi s and dashboa ds. To sol e he p oblems o
insu icien in o ma ion linkage and da a p o ision abou and o mig an s, MICADO aimed o ap he
mul iplici y o mig an - ela ed da a om all accessible sou ces in he ci ies, and o link hem h ough a
pla o m se ing all use g oups.
Complemen ing his echnical goal, and building upon esea ch in he ields o se ice design and
co-c ea ion [1], [2], he conso ium also wan ed o esol e a me hodological de ici by es ing a no el
concep ual app oach ha would b ing all ele an s akeholde s in o a goal-o ien ed inno a ion
p ocess. The wo king hypo hesis was ha well-designed co-c ea i e in e ac ion o all ele an
s akeholde s would ca alyse mig an se ices p o ision on new le els o quali y, anspa ency, and
in eg i y. The e o e, he p ojec en isioned a ca e ully calib a ed linkage o h ee a ge g oups which
we e ecognised no as isola ed bu digi ally in e connec ed en i ies:
1. Public Au ho i ies (PA): Local au ho i ies in cha ge o he adminis a i e and legal p ocesses
conce ning mig an in eg a ion;
2. Ci il Socie y O ganisa ions (CSO): Associa ions and ci izens’ ini ia i es ac i ely engaged
wi h mig an s’ in eg a ion;
3. Mig an s: Especially non-EU coun y na ionals (including 1s gene a ion non-EU mig an s),
and EU mig an s who we e no bo n in he coun y o esidence.
By in es iga ing and c oss-linking he needs and objec i es o hese a ge g oups, he MICADO
p ojec was o design a ac i e digi al se ices ha could acili a e e ec i e in eg a ion p ocesses.
Enabling communica ion and da a low be ween all s akeholde s, i was o simpli y and accele a e
adminis a i e in eg a ion pa hs, and achie e a subs an ial educ ion o socie al expendi u es o he
in eg a ion o mig an s. Acknowledging bo h he di e si y and sca e ed dis ibu ion o se ice
applica ions and a lack o coo dina ion be ween public and ci il socie y ac o s – no only ac oss
Eu ope bu also wi hin each ci y – he p ojec en isioned a digi al “one-s op-shop”. A i s common
denomina o ac oss he di e en geog aphical and cul u al con ex s was gi en by he ou
undamen al challenges in mig an in eg a ion managemen which need o be add essed in conce :
housing, heal h, educa ion, and employmen . As each o hese domains is usually add essed by a
speci ic au ho i y o adminis a ion in each ci y, c oss-ins i u ional da a in eg a ion appea ed o be a
logical app oach. Howe e , o ganisa ional and echnical cons ain s obs uc i s implemen a ion in
p ac ice. A second majo challenge is he gene a ion and usage o da a by he mig an s hemsel es –
who a e o en di icul o each. The c ea ion o de ailed knowledge by, o , and abou mig an s,
howe e , is equisi e o he p o ision o a ge ed se ices (Figu e 1).
Figu e 1: Applica ion domains and basic se ices o e ed by MICADO (Sou ce:
MICADO)
On he backd op o hese challenges, he a icle discusses and e lec s he inhe en complexi ies o a
socie y-o ien ed ICT en u e ha needs o add ess mul iple a ge g oups and applica ion a eas wi hin
highly di e se socio- echnical se ings – which he EU wi h i s egions and ci ies ce ainly ep esen s.
2. Digi al Solu ions o Mig an In eg a ion
Managemen : S a e o he A and he MICADO P oduc
As a so wa e de elopmen en u e aiming o suppo he in eg a ion o mig an communi ies in o
Eu opean ci ies, MICADO is embedded wi hin a wide landscape o digi al solu ions, many o which
ela e o agendas o ICT inno a ion and da a policies se o h by he Eu opean Commission o
ela ed en i ies [3]. The Riga Minis e ial Decla a ion issued by he con e ence “ICT o an inclusi e
socie y” (2006) en isioned he p omo ion o ICT as an e ec i e ool o social inclusion as well as o
he enhancemen o c ea i i y and ci ic pa icipa ion o mig an s and mino i ies (A icle 24, Eu opean
Commission, 2006). A g owing body o li e a u e indica es he bene i s ha de i e om he use o
ICT and digi al ools o in eg a ion and inclusion [4], [5]. These indings ound consis en and o mal
ecogni ion by he EU, namely h ough policies add essing ICT de elopmen o he esponse o
disad an aged popula ions’ needs, o ins ance in he s a egy “i2010: A Eu opean In o ma ion
Socie y o G ow h and Employmen ” [6] o he “Eu ope 2020 S a egy” [7]. The mo e ecen “Ac ion
plan on In eg a ion and Inclusion 2021–2027” [8] encou ages membe s a es o ensu e he
accessibili y and inclusi i y o digi al public se ices, whose c ea ion and design should be based
upon consul a ion also o he mig an popula ion. Common o hese amewo k documen s is he
no ion ha ICT has a p o ound impac a e e y s age o he mig a ion ajec o ies – namely p e-
mig a ion, mobili y, and se lemen . This applies o he pe spec i e o he mig an (who accesses
in o ma ion and esou ces, main ains ansna ional ela ionships, sends back emi ances), o he
pe spec i e o na ional and sup ana ional managemen en i ies (which obse e and con ol mig a ion
lows), as well as o he pe spec i e o mig an ad ocacy g oups and associa ions (which in e ene
on he g ound o acili a e ecep ion, ansi , and in eg a ion) [9], [10], [11]. Impo an ly, i is
con es ed ha he use o digi al echnologies by mig an s, CSO and PA lies a he sensi i e
in e sec ion be ween empowe men and su eillance h ough mig a ion con ol [12].
As an ICT solu ion, MICADO embedded wi hin a wide landscape o public se ices and use -
o ien ed applica ions suppo ing he EU agenda. One deli e able [13] has e iewed he landscape o
exis ing echnical solu ions o mig an in eg a ion, ocusing on he de ini ion o use equi emen s,
and ou lining guidelines o he selec ion o unc ional componen s o he de elopmen o he u u e
so wa e applica ion. Based on he expe iences om o he digi al solu ions o mig an assis ance, key
equi emen s o MICADO could be de i ed: simple use in e aces, cul u e sensi i e design,
language ba ie a oidance, in e ac i e isual and ex ual in o ma ion, use p i acy p o ec ion. The
chap e “In e ac i e ICT unc ionali ies” in he deli e able D2.1 ela es he ea u es o he MICADO
p oduc o simila unc ionali ies o exis ing apps such as Re Aid, ImMiG an app, o App4 e s [14].
The documen also indica es he he e ogeneous da a a ailabili y as well as he limi ed compa abili y
o da ase s s emming om mul iple geog aphical loca ions wi h di e en mig a ion con ex s as majo
me hodological cons ain .
Mos o he al eady exis ing applica ions ocus on he necessi ies bo h o immig an s and e ugees
(language, heal h, educa ion, housing, legal aspec s). In addi ion, some o hem include he possibili y
o c ea ing communi ies and communica ing be ween use s wi h he same cha ac e is ics in o de o
sha e expe iences and o help each o he . Many apps ocus on social in eg a ion, p o iding cul u al
e en s and language lea ning ea u es. Some apps ha e an in eg a ed map o loca e poin s o in e es .
Mos apps so a ha e been de eloped o a speci ic egion o coun y.
MICADO on he con a y aims o p o ide an umb ella amewo k ha can be easily adap ed o
di e en con ex s and loca ions om small illages o me opoli an egions. In ac , e y ew
applica ions a e de eloped by coun y au ho i ies o us ed en i ies such as wellknown NGOs . This
causes he in o ma ion o be un eliable o he immig an / e ugee. MICADO ins ead o ocusing on
one a ge g oup, like many o he o he apps, c ea es a link be ween he di e en ac o s in ol ed in
immig a ion and in eg a ion p ocesses.The logic o con en p o ision o esees a mul i-s ep app oach
du ing con en gene a ion, meaning ha un il in o ma ion appea s in he mig an applica ion, i needs
o be ansla ed and alida ed, bo h i i was added ia he in e ace o PAs o CSOs. This ensu es
accu acy and us wo hiness o all en ies wi hin he MICADO ecosys em.
Di e en local, egional, and na ional indica o s uc u es o he a ge domains (housing, labou ,
educa ion, and heal h) pose a subs an ial di icul y o ICT solu ions ha wan o c ea e a cohe en
se ing and supply meaning ul da a o mig an in eg a ion. Comp ehending hese challenges, he
MICADO p ojec managed o pu o wa d a p oduc on Technology Readiness Le el (TRL) 7 – ha
is: a ield- es ed and eady- o-use ICT p o o ype. The e y p oduc i sel is a complex solu ion
composed om h ee sepa a e se ice applica ions (one pe a ge g oup) which, howe e ,
in e connec ia he sys em backend (Figu e 2):
1. PA applica ion, h ough which adminis a ion ope a o s a e able o moni o mig a ion e en s
a he local le el and p ocess indi idual mig an s’ cases;
2. CSO applica ion o hi d sec o en i ies ha allows o he dissemina ion o in o ma ion on
se ices a ge ing mig an s;
3. Mig an s applica ion wi h mul i-lingual i ual assis ance h ough which indi iduals a e able
o ecei e guidance on in eg a ion p ocesses, access ele an in o ma ion, and s o e hei
documen s a.o.
Figu e 2: Dis inc ye connec ed applica ions o h ee a ge g oups (Sou ce:
MICADO)
To adequa ely add ess he h ee a ge g oups, he web design, con en s, and use igh s a e
s uc u ed di e en ly pe each applica ion. Gene ally, mig an s a e iewed as he main use s, while
local CSOs and PAs p oduce con en , moni o in eg a ion p og ess, and ga he and exchange
in o ma ion abou he use s. Fo mig an s, he pla o m p esen s easy in o ma ion access and
communica ion channels, in e ac i e assis ance, as well as ins i u ional na iga ion h ough he
p ocesses o a i al and in eg a ion. Gi en hei di e se backg ounds and di e en le els o li e acy,
he applica ion p o ides o easy and in ui i e handling, a oiding ex ensi e and legalis ic ex s.
G aphical elemen s a e o suppo low- h eshold accessibili y and quick comp ehension. To o e come
language ba ie s, MICADO use s can access con en in p e e ed language, such as A abic, Chinese,
Uk ainian, o Da i. Fo illi e a e use s, he solu ion capi alises on eading ools ha p o ide an au o
ead- unc ionali y. The uni e sally applicable MICADO p o o ype comp ises he ollowing key
unc ionali ies ha a e ho oughly linked by way o in e nal da a exchanges and communica ion
p ocesses:
In o Po al: P o ision and exchange o aluable in o ma ion o mig an s
S ep-by-s ep Guides: Guided p ocesses owa ds mig an in eg a ion
Cou ses & E en s Moni o : Publishing ac i i ies o mig an in eg a ion
Mig a ion in Figu es: Display and analysis o local mig a ion s a is ics
Mig an & CSO Accoun s: Display and managemen o se ice accoun s
MICADO Analy ics: T acking o he pla o m´s ac i i ies and pe o mance
The lis ed unc ions include a ange o sub- unc ionali ies, such as a pe sonal po al wi h a
documen walle , a egis a ion and consen managemen ea u e, an o e iew o pe sonal in eg a ion
p ocess, as well as a dashboa d solu ion called “Mig an Si ua ion Moni o ”. De ailed desc ip ions o
echnical ea u es as well as scien i ic esul s a e accessible ia he p ojec ’s websi e
(www.micadop ojec .eu). Mo e de ailed in o ma ion on he MICADO ecosys em and he
implemen a ion o i s componen s is made a ailable on a webpage o solu ions exchange
(www.solu ions.micadop ojec .eu).
The so wa e codes a e published wi h he copy-le open sou ce public license scheme o he EU
(EUPL Eu opean Commission's Eu opean Union Public License) on he eposi o y Gi Hub
(h ps://gi hub.com/micado-eu/). The componen s desc ibed abo e o m wha he conso ium had
labelled he “uni e sal MICADO” – ha is: he gene ic solu ion p epa ed o and p o ided o all
pa ne ci ies.

The MICADO ecosys em has adop ed a ci cula design app oach in so wa e de elopmen , as laid
ou in he design amewo k o he MacA hu Founda ion [16]. This means ha he o e all sys em
a chi ec u e has been designed enable a simple main enance o he componen s, as well as o acili a e
o euse, e ac o and ecycle hese based on he needs o i s adop e s. P ac ically, his ansla ed in o
he adop ion o con aine iza ion so wa e (Docke ) in de elopmen and deploymen , which enables o
un speci ic componen s in a coo dina ed, hough indi idually independen mode [17].
As an example, MICADO uses a Pos g eSQL da abase o s o e all equi ed in o ma ion hos ed
wi hin he ins alla ion (including use in o ma ion, a ailable languages, en- and disabled
unc ionali ies). All included con aine s (e.g. he in e ace o mig an s, he ansla ion pla o m, he
iden i y managemen ) que y he same da a sou ce. Howe e , i an adop e decides o use ano he DB
sys em (e.g. MySQL), he con aine can be changed and wi h ela i ely li le adap a ion he same
connec ions can be es ablished o e-enable da a lows be ween he componen s.
Du ing he cou se o he p ojec , he con aine ized app oach has been p o en use ul, on he one hand
because i enabled a be e coo dina ion and delega ion o echnical de elopmen e o s, on he o he
because o easing an upda e o he sys em a chi ec u e du ing he cou se o he p ojec . This has
happened mul iple imes, o example as an API-manage componen has been emo ed om he
a chi ec u e and iden i y managemen swapped he ini ial ool implemen ed wi hin he MICAO
ecosys em.
The o e all modula app oach wi hin he p ojec has also been a p emise o mee he main
objec i e o he p ojec o u he de i e local “MICADAs” whose unc ional p o iles would mo e
closely espond o he speci ic condi ions o each ci y. This adap a ion p ocess is explained in de ail in
he ollowing chap e s.
3. Con ex ualising he Solu ion and Adap a ion o Local
Demands
The ans o ma ion o he gene al MICADO solu ion in o mul iple local and con ex -speci ic
applica ions o each pilo ci y (“MICADAs”) was a key challenge in he o e all p ojec pu sui . The
p e equisi e o he success ul pilo implemen a ion o he p ojec was building he uni e sal Minimal
Viable P oduc (MVP) [15] as a modi iable s uc u e ha allowed o adap a ion o di e en local
condi ions. Al hough he uni e sal MVP ep esen s key equi emen s and ea u es sha ed by all ou
pilo ci ies, speci ic demands would s ill a y om place o place. The ansla ion o highly speci ic
use needs in o local MVPs cons i u ed a second de elopmen phase wi hin he p ojec which would
no esul in a “one o all” solu ion bu b anch ou in o mul iple de i a i es. This was possible due o
he echnical decision o design he uni e sal MVP in a modula way, based on a se o key unc ions
ha could be enabled o disabled in o de o adjus he indi idual MICADAs o local equi emen s. To
acili a e he success ul con ex ualisa ion o he uni e sal MICADO in o mul iple MICADAs, he
decen alised p ojec s uc u e p o ed o be pi o al. I ga e high independence and lexibili y o local
s akeholde g oups in e ms o in ol ing speci ic ins i u ional and social en i onmen s. Thus,
cus omised local s akeholde ne wo ks could o m wi h a capaci y o ope a e, u he de elop, and
u ilise he local solu ions. In he p ocess o adap a ion, hese g oups played a c ucial ole in b inging
oge he mig an s, PA o icials and CSO ep esen a i es in each place. Each pilo ci y’s g oup had a
di e en composi ion in e ms o o ganisa ional s uc u e, expe ise, and ac i i y ange, hus cla i ying
he di e ences be ween he locally adap ed MICADAs. The p oac i e wo k o he LESCs ca alysed
he local adap a ion and con eyed he app op ia e means o i , while secu ing a cons an upda e o
in o ma ion and ele ance o con en in he applica ion.
Each ci y´s local g oup c ea ed con ex -speci ic use cases and pe sonas o de e mine he MVP
ea u es o be included in he cus omised e sions and es ed wi h end-use s. In addi ion o he
di e en se s o ea u es o each ci y (Figu e 3), he local solu ions p edic ably also p esen ed
di e en con en o each domain. A mul iplici y o ac o s inally de e mined bo h he angle and he
selec ion o con en o he app – including he deside a a iden i ied a he ini ial esea ch s age o he
p ojec , he use s o ies gene a ed in he co-c ea ion phases, o he a ailabili y o da a o local
echnical suppo .
MVP Fea u e Ci y An we p Bologna Mad id Hambu g
Guided P ocesses x x x x
In o Po al x x x x
Pe sonal Po al x x
Documen Walle /
Regis e
x x
In eg a ion Task
Moni o
x x
Mig an Si ua ion
Moni o (MSM)
x x x
Consen Manage x x x x
Figu e 3: Dis ibu ion and ac i a ion o key- unc ions in pilo ci ies (Sou ce:
MICADO)
In he case o Hambu g, o example, he local eam decided agains implemen ing unc ions ha
collec pe sonal da a om mig an g oups. The in en ion was o align wi h he s ic Gene al Da a
P o ec ion Regula ions, and o secu e he da a o ulne able g oups o a maximum. Howe e , he
Hambu g s akeholde ne wo k had iden i ied he digi isa ion o he so-called “Si ua ion Repo on
Re ugees'' a ele an use-case o MICADO. The Si ua ion Repo is a public documen egula ly
issued by he e ugee managemen ask o ce in he ci y adminis a ion, collec ing ele an mig a ion
indica o s and p ocessing ends. Du ing he co-c ea ion and con e gence ac i i ies o MICADO,
Hambu g´s au ho i ies exp essed an in e es in ans o ming he epo om a con en ional p in
documen o an in e ac i e, digi al solu ion. Th oughou he de elopmen p ocess, his idea
ans o med in o a cen al use case o MICADO, esul ing in he dashboa d applica ion o he
“Mig an Si ua ion Moni o ”. Gene a ing in e ac i e and accessible cha s on he g ound o mig a ion
da a inpu s om PA use s (Figu e 4), i became a componen o he uni e sal MVP since also he
o he ci ies wished o ha ness i s u ili y.
The ocus on a clea layou and simple in e ace is a s eng h ac oss all in e aces, especially o
ha add essing mig an use s. Du ing usabili y es ing and pilo ing wi h end-use s, a ge ed ques ions
we e included in he guidelines and ques ionnai es o inqui e abou he c oss-cul u al
unde s andabili y o symbols and icons, such as o he bu on o language selec ion o he glossa y,
which ha e been upda ed mul iple imes du ing he de elopmen p ocess.
Figu e 4: PA in e ace o Hambu g-speci ic Mig an Si ua ion Moni o (Sou ce:
MICADO)
4. Ou look and P ojec Sus ainabili y
Thi d-pa y unded esea ch p ojec s – especially hose in which la ge mul ina ional conso ia a e
equipped wi h subs an ial esou ces – ace he challenge o secu ing hei sus ainabili y beyond he
ac ual unding pe iod. Many digi al solu ions c ea ed wi h la ge public suppo ha e ended up as
“abandonwa e”. Recognising ha speci ic up ake measu es a e needed i a p ojec is no o emain
jus an expe imen , and ha esea ch is no ge ing los in a chi es, secu ing he u u e con inua ion o
he MICADO solu ion eme ges as he cen al ask. Al eady in he p e-p ojec phase o MICADO, he
sus ainabili y o he solu ion had been iden i ied as a c ucial issue and a ge ed ac i i ies we e
included in he p ojec design. Since he p ojec ’s s a a cons an dialogue wi h local agencies and
ci y adminis a o s has been cu a ed o p epa e he “su i al” o he esul s and ou comes in he long
un. Mos eminen ly, he wo k package o “Local Solu ions De elopmen & Exchange” was d awn
up o add ess he p oli e a ion, con inuous de elopmen and usage o he pla o m solu ion, and o
enhance he in ellec ual exploi a ion o he esea ch p oduc s by he scien i ic communi y. Besides
s a egies ha add ess he local up ake in he ou pilo ci ies, he wo k package also a ge ed b oade
dissemina ion concep s ha each beyond he o iginal pa ne ship (e.g. es ablishing a non-p o i
o ganisa ion, social en u e, o ounda ion), in o de o make i a uni e sally accessible solu ion. The
main ins umen s in suppo o hese objec i es a e so-called “Up ake and Sus ainabili y Plans”
(UASPs). These plans a e o suppo he pilo ci ies in hei decision conce ning he e ms by which
MICADO will be embedded in hei digi al and adminis a i e ecosys ems. The plans a e d a ed om
a double pe spec i e, aking in o accoun he wo- old na u e o his Eu opean scale inno a ion
en u e which esul ed in he uni e sal MICADO solu ion, bu also in a mul iplici y o local
MICADA solu ions. This implies a Gene al UASP ha wo ks on a highe and sys emic le el, and
ela es o a la ge ange o loca ions ac oss Eu ope. In pa allel, Local UASPs we e c ea ed ha
acknowledge he speci ics o he ou pilo ci ies – which na u ally ep esen he i s si es o a
po en ial long- e m applica ion. The Gene al UASP de ines common goals o all pos -p ojec
sus ainabili y e o s pe aining o he main enance o MICADO´s open-sou ce iden i y, he
con inua ion o ope a ions and unding, as well as he synch oniza ion o scien i ic- echnical
e inemen s wi h he e olu ion o p ac ice-side use equi emen s. The plan de ines h ee gene ic
le els o up ake and sus ainabili y o be conside ed in any local ins ance, and indica es he espec i e
s akeholde s o be add essed:
1. Usage: egula applica ion in p o essional wo k con ex (solu ion owne s)
2. Hos ing: echnical deploymen and main enance o ope a ions (IT p o ide )
3. De elopmen : explo a ion o use cases and echnologies (de elope communi y).
In con as , he Local UASPs o each pilo ci y comp ise si e-speci ic measu es and means ha
help ans o m he uni e sal MICADO solu ion in o con ex ualised de i a i es – he local MICADAs.
The Local UASPs comp ise u o ials and guidelines o adap a ion ac i i ies and o ma s on si e. Wi h
hem, each ci y can cla i y how a one ins i u ion can accommoda e he h ee le els o up ake (as
ou lined in he Gene al UASP), o whe he a mo e complex scheme dis ibu ing he oles ac oss
di e en pa ies is necessa y.
The decision o use only open sou ce componen s wi hin he MICADO ecosys em enables
lexibili y o cus omiza ion and acili a es adop ion in po en ial use cases, as no addi ional cos s a e
equi ed o licensing o usage. The pla o m and all i s componen s a e hos ed on he same se e ,
meaning ha adop e s a e no dependen on he a ailabili y o ex e nal se ices. A he same ime,
op ing ou om using p op ie a y ools na u ally leads o a scale-down o he scope o a ailable
unc ions. As an example, e en hough he MICADO pla o m is able o display con en ega dless o
languages and sc ip s, he ex - o-speech unc ion is a ailable only in a e y ew o hem.
As he de elopmen and aining o such a componen is e y cos ly and complex, i is challenging
o de elope s o gene a e accessible and open sou ce ools wi hou inancial backing. This highligh s
he impo ance o ( inancial) incen i es om public bodies no only o c ea e eady- o use solu ions
and ecosys ems such as MICADO, bu also o de elop basic componen s o be used in such
ini ia i es.
MICADO’s uniqueness, which migh p e en he app om becoming “jus ano he app” is i s all-
encompassing cha ac e , being one applica ion ha add esses h ee e y di e en ac o s in he ield o
mig a ion h ough i s h ee connec ed in e aces. The in o ma ion being inse ed by he go e nmen
agencies c ea e a us wo hy in o ma ion sou ce, which – depending on he wo k low o he
espec i e go e nmen al agency – always con ains he mos up o da e insigh ega ding asylum
p ocedu es and o he aspec s o in eg a ion. P o iding all necessa y in o ma ion can be an
empowe ing ool o mig an s h oughou hei in eg a ion p ocess [18].
None heless, he e lays also one o he weakness when implemen ing ICT solu ion o social
se ices and especially o mig a ion and in eg a ion ma e s, which a e highly complex and
con es ed. As he o e all MICADO solu ion comp ises he op ion o collec pe sonal da a and o
c ea e pe sonal in eg a ion plans, he e is a isk o misuse, especially by es ic i e and conse a i e
go e nmen s, o use i a he as a ool o con ol mig a ion [19].
Conside ing he challenges ha commonly obs uc inno a ion p ojec s un by sup ana ional and
mul idisciplina y conso ia, he success ul de elopmen and pilo es ing o MICADO may coun as a
signi ican scien i ic and echnological achie emen . The s ong in e es o u he he solu ion, as
exp essed by public adminis a ions as well as om pa ne s in science and echnology, hin s a a
po en ial long- e m sus ainabili y o he p oduc . This makes MICADO a p omising concep ual
pa e n o simila esea ch and inno a ion challenges in he u u e, a ge ing ICT sys ems in he
public ealm. I s gene ic applicabili y o a a ie y o con ex s makes i sui able especially o mul i-
na ional and ansdisciplina y pa ne ships which need o ecognize, p ocess, and ans o m complex
socio- echnical equi emen s in o easible echnical solu ions.