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Tailoring motivational health messages for smoking cessation using an mHealth recommender system integrated with an electronic health record: a study protocol

Abstract

Background: Smoking is one of the most avoidable health risk factors, and yet the quitting success rates are low. The usage of tailored health messages to support quitting has been proved to increase quitting success rates. Technology can provide convenient means to deliver tailored health messages. Health recommender systems are information-filtering algorithms that can choose the most relevant health-related items—for instance, motivational messages aimed at smoking cessation—for each user based on his or her profile. The goals of this study are to analyze the perceived quality of an mHealth recommender system aimed at smoking cessation, and to assess the level of engagement with the messages delivered to users via this medium. Methods: Patients participating in a smoking cessation program will be provided with a mobile app to receive tailored motivational health messages selected by a health recommender system, based on their profile retrieved from an electronic health record as the initial knowledge source. Patients’ feedback on the messages and their interactions with the app will be analyzed and evaluated following an observational prospective methodology to a) assess the perceived quality of the mobile-based health recommender system and the messages, using the precision and time-to-read metrics and an 18-item questionnaire delivered to all patients who complete the program, and b) measure patient engagement with the mobile-based health recommender system using aggregated data analytic metrics like session frequency and, to determine the individual-level engagement, the rate of read messages for each user. This paper details the implementation and evaluation protocol that will be followed. Discussion: This study will explore whether a health recommender system algorithm integrated with an electronic health record can predict which tailored motivational health messages patients would prefer and consider to be of a good quality, encouraging them to engage with the system. The outcomes of this study will help future researchers design better tailored motivational message-sending recommender systems for smoking cessation to increase patient engagement, reduce attrition, and, as a result, increase the rates of smoking cessation.

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Tailoring motivational health messages for smoking cessation using an mHealth recommender system integrated with an electronic health record: a study protocol

Author: Hors Fraile, Santiago; Schneider, Francine; Fernández Luque, Luis; Luna Perejón, Francisco; Civit Balcells, Antón; Spachos, Dimitris; Bamidis, Panagiotis D.; Vries, Hein de
Publisher: BMC
Year: 2018
DOI: 10.1186/s12889-018-5612-5
Source: https://idus.us.es/bitstreams/e668ea28-c666-4e3d-b460-3e9d42ff799c/download
STUDY PROTOCOL Open Access
Tailo ing mo i a ional heal h messages o
smoking cessa ion using an mHeal h
ecommende sys em in eg a ed wi h an
elec onic heal h eco d: a s udy p o ocol
San iago Ho s-F aile
1,2*
, F ancine Schneide
2
, Luis Fe nandez-Luque
3,4
, F ancisco Luna-Pe ejon
1
, An on Ci i
1
,
Dimi is Spachos
5
, Panagio is Bamidis
5
and Hein de V ies
2
Abs ac
Backg ound: Smoking is one o he mos a oidable heal h isk ac o s, and ye he qui ing success a es a e low.
The usage o ailo ed heal h messages o suppo qui ing has been p o ed o inc ease qui ing success a es.
Technology can p o ide con enien means o deli e ailo ed heal h messages. Heal h ecommende sys ems a e
in o ma ion- il e ing algo i hms ha can choose he mos ele an heal h- ela ed i ems— o ins ance, mo i a ional
messages aimed a smoking cessa ion— o each use based on his o he p o ile. The goals o his s udy a e o
analyze he pe cei ed quali y o an mHeal h ecommende sys em aimed a smoking cessa ion, and o assess he
le el o engagemen wi h he messages deli e ed o use s ia his medium.
Me hods: Pa ien s pa icipa ing in a smoking cessa ion p og am will be p o ided wi h a mobile app o ecei e
ailo ed mo i a ional heal h messages selec ed by a heal h ecommende sys em, based on hei p o ile e ie ed
om an elec onic heal h eco d as he ini ial knowledge sou ce. Pa ien s’ eedback on he messages and hei
in e ac ions wi h he app will be analyzed and e alua ed ollowing an obse a ional p ospec i e me hodology o
a) assess he pe cei ed quali y o he mobile-based heal h ecommende sys em and he messages, using he p ecision
and ime- o- ead me ics and an 18-i em ques ionnai e deli e ed o all pa ien s who comple e he p og am, and b)
measu e pa ien engagemen wi h he mobile-based heal h ecommende sys em using agg ega ed da a analy ic
me ics like session equency and, o de e mine he indi idual-le el engagemen , he a e o ead messages o each
use . This pape de ails he implemen a ion and e alua ion p o ocol ha will be ollowed.
Discussion: This s udy will explo e whe he a heal h ecommende sys em algo i hm in eg a ed wi h an elec onic
heal h eco d can p edic which ailo ed mo i a ional heal h messages pa ien s would p e e and conside o be o a
good quali y, encou aging hem o engage wi h he sys em. The ou comes o his s udy will help u u e esea che s
design be e ailo ed mo i a ional message-sending ecommende sys ems o smoking cessa ion o inc ease pa ien
engagemen , educe a i ion, and, as a esul , inc ease he a es o smoking cessa ion.
T ial egis a ion: The ial was egis e ed a clinical ials.o g unde he ClinicalT ials.go iden i ie NCT03206619 on
July 2nd 2017. Re ospec i ely egis e ed.
Keywo ds: Recommende sys em, Tailo ed messages, Smoking cessa ion, Mobile app, Pa ien , mHeal h
* Co espondence: [email p o ec ed]
1
Depa men o A chi ec u e and Compu e Technology, Uni e sidad de
Se illa, ETSII, A enida Reina Me cedes S/N, 41012 Se ille, Spain
2
Depa men o Heal h P omo ion, School o Public Heal h and P ima y Ca e
(Caph i), Maas ich Uni e si y, P. Debyeplein 1, 6229, HA, Maas ich , The
Ne he lands
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Ho s-F aile e al. BMC Public Heal h (2018) 18:698
h ps://doi.o g/10.1186/s12889-018-5612-5
Backg ound
New echnologies such as sma phones and wea ables
can be used o suppo beha io change among pa ien s,
as many s udies ha e al eady shown [1–7]. One o he
waysinwhich echnologyisused odosoisbydesign-
ing ailo ed heal h messages a ge ed a pa ien s. Some
such pla o ms use expe sys ems [8] ha use he ules
o human expe easoning and in e esul s based on
people’s answe s o ques ions abou beha io knowledge
and mo i a ional aspec s like a i ude and sel -e icacy. Ye
ano he ype o sys em is a ecommende sys em, which
aims a sending messages ailo ed o use s’p e e ences
[9–11]. These pla o ms employ algo i hms o p edic
which message is mos simila o i s use s’p e iously p e-
e ed messages.
A ecommende sys em is a piece o so wa e ha
lea ns o p edic he bes i em o each use om a se
o i ems [12]. I ems can be ex messages, mo ies, books,
people, o any hing else ha can be ecommended. Rec-
ommende sys ems ha e been exploi ed mos ex ensi ely
in he sphe es o e-comme ce and leisu e, h ough he
ecommenda ion o , o ins ance, mo ies, books, and music
[13]. Fo example, i a sys em knows he books you ha e
liked in he pas , i aims o o ecas he books you may also
like in he u u e. This can be done using di e en ech-
niques like compa ing he ea u es o he books you ha e
liked wi h he ea u es o o he books you ha e no ead, as
shown in Fig. 1, o by conside ing books ha people wi h
simila as es as you ha e also liked.
Recommende sys ems ha e also been used in he
heal hca e domain. Heal h ecommende sys ems a e
especially aimed a p o iding eedback and ecommen-
da ions on heal h s a us and hea h beha io s, such as
li es yle, nu i ion [14], obesi y [15], diabe es [16,17],
d ug side e ec s [18], and smoking cessa ion [19]. The
ype o eedback is based on algo i hms p edic ing he
ype o message needed on he basis o p e iously mea-
su ed a iables. The equi ed inpu can be aken om
elec onic heal h eco ds as desc ibed by Wiesne e al.
[20] o may be based on a pe son’s in e es in speci ic
leisu e- ime beha io s.
Howe e , ew s udies use his echnique, and hei po-
en ial is s ill o be exploi ed [21–23]. In addi ion, heal h
ecommende sys ems need o be p ecise and accu a e
in o de o be e ec i e. Tha op imiza ion can al eady
be ound in ecommende sys ems used o ecomme ce
and leisu e. Howe e , assessing he quali y o heal h
ecommende sys ems in e ms o app ecia ion o he
ecommenda ions by pa ien s and hei beha io al e -
ec s has so a no been explo ed in-dep h. This can be
done using expe imen al designs aimed a measu ing
hei objec i e accu acy [24]o by indingou hei
use s’subjec i e opinions as desc ibed in he ResQue
amewo k [25]. The goal o his s udy is de elop and
e alua e he quali y o a heal h ecommende sys em o
ill his exis ing gap.
The heal h ecommende sys em chosen o he s udy
is aimed a suppo ing smoking cessa ion, because smoking
is di ec ly associa ed wi h a numbe o diseases: ch onic
obs uc i e pulmona y disease, as hma exace ba ion, ca a-
ac s, pulmona y ib osis, o al ca i y cance , pha ynx cance ,
la ynx cance , esophagus cance , lung cance , and bladde
cance , among o he s [26]. Consequen ly, qui ing smoking
is he mos impo an decision smoke s can ake o
op imize hei chances o educe heal h isks and in-
c ease he longe i y o hei li es [27]. Se e al s udies
explo ed he e ec s o inno a i e ailo ed beha io al
change me hods o smoking cessa ion and demons a ed
Fig. 1 Concep diag am o a simple ecommende sys em. In his example, he ecommended i ems a e books. The use ecei es sugges ions on
wha o ead nex based on he gen es and ea u es o books he o she has liked in he
Ho s-F aile e al. BMC Public Heal h (2018) 18:698 Page 2 o 10
ha hey can con ibu e o a highe success a es [28–30].
O he s udies showed ha he deli e y o ailo ed mo i -
a ional messages using mobile phones as a pla o m
could be an e ec i e way o enable smoking cessa ion
[31–35] as well as o impac o he aspec s o heal h,
such as p omo ing physical ac i i y and exe cise [36,37],
men al heal hca e [38], and alcohol- ela ed ha m [39],
among o he s. These ailo ed messages a e usually pieces
o ex based on he use ’s esponses o ce ain ques ions,
assessing hei a i ude, social suppo , sel -e icacy, and
ype o ac ion planning.
Ye , qui ing smoking is o en accompanied by se e al
ba ie s, such as nico ine abs inence synd ome ha may
ha e consequences like headaches, c a ings, in es inal dis-
o de s, weigh gain, insomnia, es lessness, ne ousness,
dep ession, and i i abili y, among o he s [40,41]. As a con-
sequence, he a e o smoking elapses is high and success
a es a e o en low [42–46], illus a ing a clea need o p o-
iding messages ha a e highly pe sonalized and ailo ed o
he needs o each pe son a ha poin in ime. Heal h ec-
ommende sys ems may ha e speci ic added alue he e as
hey use algo i hms o op imally choose no only he ype
o message o be sen bu also when i is sen .
In he cu en s udy, we will combine he p inciples o
ailo ing wi h wo ecommende sys ems, which cus omize
messages and p edic he bes ime o send he ailo ed
mo i a ional heal h messages o a coho o pa ien s who
a e ying o qui smoking using a mobile app. To selec
he mos ele an message opic ha can os e heal hie
habi s in each pa ien , a heal h ecommenda ion sys em
algo i hm (HRSA) accesses each pa ien ’s pe sonal heal h
eco ds and eeds he algo i hm wi h his heal h da a. Since
he messages a e deli e ed using sma phones and a e
ailo ed as pe each pa ien ’s heal h da a, we call ou sys em
an mHeal h Recommende Sys em (m-HRS).
Wendel e al. [47] sugges ed ou basic equi emen s
o educe po en ial ba ie s o using ecommende sys ems:
1. E o inpu minimiza ion o educe use s’bu den; 2.
P i acy assu ance; 3. Op imizing message use ulness; and 4.
Enjoymen .
The quali y o he sys em is s ongly associa ed o he
pa ien s’a i udes owa d he sys em and, consequen ly,
o i s usage [48]. A heal h sys em ha pa ien s eel is no
o a good quali y and one hey canno us will no be
used [49]. By inc easing he pe cei ed quali y o he sys em,
pa ien s will be encou aged o adop he sys em and use i
mo e, which will lead o be e heal h ou comes [50,51].
A i ion is a well-known p oblem in digi al heal hca e
in e en ions [52]. I is impo an o inc ease app eci-
a ion and hus aise pa ien engagemen , he eby keeping
a i ion o a minimum. This is especially ele an in
m-HRS because he mo e use engagemen wi h he sys-
em, he mo e he sys em lea ns abou he use , and, con-
sequen ly, he s onge he sys em becomes. Alkhaldi e al.
explained he impo ance o use engagemen in digi al
heal h in e en ions [53]. Al hough he e a e di e en de -
ini ions o engagemen , he one used in his s udy was
p oposed by Alkhaldi e al. in he s udy “Use s e isi ing
he digi al in e en ion”. A high engagemen in digi al
heal h in e en ions is also associa ed wi h be e pa ien
heal h ou comes [54,55]. This is because engaged pa ien s
ead mo e ailo ed mo i a ional heal h messages and
he e o e ecei e mo e such p omp s. This has a posi i e
impac on hei beha io change, such as qui ing
smoking, as some s udies ha e al eady shown [56,57].
Howe e , he no el y e ec may also in luence hei
a i ion. Consequen ly, i would be necessa y o com-
pa e how pa ien s’opinions ega ding he HRS mes-
sages e ol e h oughou he in e en ion.
In conclusion, he i s goal o his s udy is o desc ibe
he pa ien s’pe cei ed quali y o he m-HRS. The second
goal is o assess he pa ien s’le el o engagemen wi h he
messages gene a ed by he sys em. Iden i ying which sys em
ea u es and use cha ac e is ics de e mine di e ences in
use engagemen and quali y pe cep ion may help imp o e
he design o u u e m-HRS pla o ms.
Me hods/Design
Pa icipan s
Fo his obse a ional p ospec i e s udy, we will analyze
pa ien s pa icipa ing in he SmokeF eeB ain p ojec
[58] o a pe iod o 12 mon hs.
The inclusion c i e ia o he s udy a e pa ien s who
a e a ending he smoking cessa ion p og am Smoke
F ee B ain [59,60] a he Vi gen del Rocio Uni e si y
Hospi al, a e a leas 18 yea s old, a e willing o s a
ea men o qui smoking, own an And oid sma phone
and know how o use i , ha e ins alled he smoking ces-
sa ion app ecommended by he doc o , and who ha e
no p e iously had any known ad e se e ec s o he
pha macological ea men .
T ial design
Pa ien s will be p o ided wi h a pu pose-buil And oid-based
mobile applica ion ha allows hem o ecei e messages
and a e hem on hei sma phones. The app is called
“Lib e de humos”,o “Smoke ee”in English. F om he e
onwa d, we will e e o i as “ he app”.Theapp’so he
ea u es include a goal achie emen dashboa d, physical
exe cise eco ds, a elapse dia y, a elaxa ion ool,
mini-games o help pa ien s o e come c a ings h ough
dis ac ions—one o which is based on he webFi Fo All
exe gaming pla o m p o ocol [61,62]—and an in o m-
a i e sec ion wi h con en on a ious opics ela ed o
smoking cessa ion.
As no o mal me hodology has ye been used o assess
mobile heal h ecommende sys ems, we will use he
message a ings, pa ien s’app usage beha io , and an
Ho s-F aile e al. BMC Public Heal h (2018) 18:698 Page 3 o 10
adap ed se o ques ions o he pa ien s o compa e
hei le els o quali y app ecia ion and engagemen . This
will allow us o compa e di e ences be ween he m-HRS
pa ien s’opinions o e ime.
App ea u es and clinical in eg a ion
The p esen s udy will ocus on exploi ing ea u es o
sma phones ha allow use s o ecei e messages om a
se e and ack hei ac i i y and in e ac ion. The app
can connec wi h he smoking cessa ion uni o he
hospi al’s elec onic heal h eco d using Mi h Connec
so wa e. I in e connec s he ollowing:
The hospi al use da abase o access he pa ien s’
demog aphic da a
The hospi al clinical da a base o access he pa ien s’
clinical in o ma ion
The Ligh weigh Di ec o y Access P o ocol o
alida e he c eden ials o he heal hca e
p o essionals who access he hospi al sys em
The in o ma ion eques ed by he app is p ocessed
and selec ed om he elec onic heal h eco d da abase,
o ma ed using he ISO13606 s anda d, and sen back
by he Mi h Connec pla o m.
The e o e, all he in o ma ion ega ding a pa ien ’sp o-
ile—name, age, gende , da e o qui ing smoking, ype o
pha macological ea men —is au oma ically loaded in he
app wi hou pa ien s needing o inpu any hing apa om
a code p o ided by hei clinicians. Fu he mo e, using he
clinical s a ion— he sys em in e ace a he hospi al—
heal hca e p o essionals can moni o he pa ien s’ac i i y
using he app. Fo ins ance, i a pa ien logs a elapse, his
o he doc o s will be able o access i , p o ided hey ha e
he pa ien ’s consen o do so.
The app will allow pa ien s o a e he messages hey
ha e ecei ed using bu ons o “Like”(posi i e), “Dislike”
(nega i e), o “Don’ mind”(neu al), as shown in Fig. 2.
The messages hey will ecei e all unde one o he ol-
lowing i e opics: gene al mo i a ion, die ips, physical
exe cise ips, pe sonal pe o mance, and he bene i s o
being a non-smoke .
Each o hese opics has a pool o 150 di e en messages,
along wi h use ul ailo ed in o ma ion o he pa ien s.
These opicsandmessagesha ebeenapp o edbyasmok-
ing cessa ion psychologis as well as a pulmonologis om
he hospi al.
Thus, his design will show whe he pa ien s p e e he
messages selec ed by he m-HRS a he end o he pilo
as a consequence o he HRSA being ained o be e
ma ch he pa ien ’s p e e ences, as opposed o he mes-
sages sen a he beginning when he HRSA was no
con igu ed o lea n and imp o e messages based on he
pa ien s’ eedback.
Use -cen ic conside a ions in he heal h ecommende
sys em
Based on Wendel e al.’s s udy [47] on os e ing heal h
ecommenda ion sys ems, we ook in o accoun he
ollowing:
E o : Any e o equi ed om he pa ien ’s side
has been minimized by emo ing he en y ba ie
o ha ing o manually inpu hei p o ile de ails.
These de ails a e au oma ically loaded om he
hospi al elec onic heal h eco d.
P i acy isk: The app only s o es he pa ien ’s name
and all communica ion ollows he MD5 enc yp ion
p o ocol as equi ed o mee he hospi al’s p i acy
equi emen s. The app and he elec onic heal h
eco d exchange XML documen s ollowing he
HL7 p o ocol using he Mi h Connec engine.
Use ulness: The opics o he messages and he
messages hemsel es we e alida ed by a
psychologis and pulmonologis o make su e hey
con ain ele an scien i ic in o ma ion.
Enjoymen : The use o iendly and amilia language
combined wi h he equency and iming o he
messages makes he app eel pe sonal and less
obo ic. This ollows he gami ica ion p inciple o
“unp edic abili y and andomness”as pe he
Oc alysis gami ica ion amewo k [63].
Finally, Wendel e al.’s s udy also e e ed o he in e -
media y ha in oduces he sys em o he pa ien s. In
his case, i is he heal hca e p o essional om he hospi-
al’s smoking cessa ion uni who p esen s and endo ses
he m-HRS. This ac may also posi i ely con ibu e o
pa ien s using i .
Choosing he message opic
The da a on he message a ings and he pa ien s’in e -
ac ion wi h he app will be sen o he hospi al se e ,
whe e i will be p ocessed by an HRSA o enable i o
choose he nex message o each use as well as he
ime a which i should be sen . Figu e 3shows a
concep ualiza ion o his mHeal h Recommende Sys em
a chi ec u e. The HRSA is an algo i hm ha ollows a
hyb id app oach o imp o e i s pe o mance, as sug-
ges ed by Bu ke [64]. The algo i hm combines he ol-
lowing h ee ac o s o compu e he esul s:
Pa ien ’s demog aphic simila i y: Demog aphic
in luence will be based on he simila i y o pa ien s
in e ms o hei age, gende , employmen s a us,
da e hey s opped smoking, and sco es on he
Fage s öm [65] and Richmond es s [66].
Pe cei ed u ili y o he message opics: The u ili y o
he messages will be measu ed as ollows: Pa ien s
Ho s-F aile e al. BMC Public Heal h (2018) 18:698 Page 4 o 10
will be p omp ed o a e each message wi h “like”,
“dislike”,o “neu al”. In case o mul iple a ings
gi en o he same message, he old a ings will be
o e idden. Visi s o sec ions o he app on he same
opic as he messages o e- ead messages on a gi en
opic will also be conside ed.
S a emen o ini ial in e es : Pa ien s need o ill ou
a ques ionnai e consis ing o i e ques ions in which
hey s a e hei in e es in he i e message opics.
This in e es can be a ed as posi i e, neu al, o
nega i e. Pa ien s can modi y hei answe s any ime
h ough he app.
Fig. 3 Desc ip ion o he mHeal h Recommende Sys em’s a chi ec u e and low o da a in o ma ion
Fig. 2 Sc een cap u es o he message lis and he a ing mechanism o he “Lib e de humos”smoking cessa ion app. Pa ien s can p o ide
eedback on he messages hey ecei e ia he app. They can p o ide eedback on each message by indica ing “like”,“dislike”,o “indi e en ”
Ho s-F aile e al. BMC Public Heal h (2018) 18:698 Page 5 o 10

Once he opic has been selec ed, he sys em selec s a
p e iously unsen message om he da abase and ailo s
i o he use so ha i is mo e pe sonalized. Fo in-
s ance, he message may include he name o he use .
Sending he messages
The equency a which pa ien s will ecei e messages is
based on he conclusions o Ab oms e al. [67] consid-
e ed in combina ion wi h he ans heo e ical beha io
change model [68]. This model was chosen because he
counseling o e ed a he hospi al’s smoking cessa ion
uni is pa ially based on i , and we wan ed he messages
o be in line wi h his counseling. We s a ed conside -
ing pa ien s in he p epa a ion phase, which is when
hey can join he p og am.
P epa a ion: One message a day un il he day o
qui ing— he opic o hese messages is no
p edic ed by he HRSA bu chosen a andom, and
hey canno be a ed, so hey ha e no in luence on
he HRSA
Ac ion: Fou messages on he day o qui ing, and
one message a day o he ollowing week.
Main enance: Th ee messages a week a e ha , o
one yea .
In he main enance phase, as pe he ans heo e ical
beha io al change model, he messages will be sen a
andom days du ing he week. In o al, a pa ien who
comple es he yea long ea men will ecei e a o al o
150 messages om he m-HRS. The ime a which he
messages will be sen is also calcula ed by he HRSA,
based on he ime di e ence be ween when a message is
sen and when i is ead. The day will be di ided in 12
wo-hou pe iods du ing which he message can be sen
a any andom ime. The soone he pa ien eads he
message a e eceip , he mo e likely i is ha he nex
message will be sen in he same wo-hou pe iod. Pa-
ien s can deac i a e messages du ing a speci ic pe iod
o ime h ough a do-no -dis u b se ing. Jus like he
inal decision o he message opic, he messages’ iming
is also based on a p obabili y ec o .
Ou comes
Ou p ima y ou comes a e he pa ien s’pe cei ed qual-
i y o he m-HRS and hei engagemen wi h i . We de-
ine quali y as a se o ea u es ha makes he sys em
ecommend imely and ele an messages o each pa-
ien . As no o mal me hodology has ye been used o
assess he quali y o and engagemen wi h HRS, we will
use bo h objec i e and subjec i e quali y measu es
along wi h engagemen me ics a an agg ega ed and
indi idual le el.
Quali y
Objec i e quali y
Since he HRSA p edic s he message opic and iming
o deli e y, he objec i e pe cei ed quali y will be mea-
su ed using wo me ics: he p ecision o he message
opics, and how long a e ecei ing he message he
use s ead i .
The p ecision me ic is de ined as he ela ion be ween
he numbe o hi s pe message in he i s mon h (base-
line) and he ex en o “posi i e”,“neu al”,and“nega i e”
eedback pe message in mon h 3, mon h 6, mon h 9, and
mon h 12. Hi s a e messages wi h only posi i e eedback
(1) P ecision
p
and wi h bo h posi i e and neu al eedback
(2) P ecision
p&n
.
P ecisionP¼jmessages wi h posi i e eedback j
jall messages wi h any eedback jð1Þ
P ecisionpn ¼jmessages wi h posi i e and neu al eedback j
jall messages wi h any eedback j
ð2Þ
We expec he accep ance a e o be highe in mon h
12, as compa ed o he p e ious mon hs, as by his ime
he HRSA will ha e mo e pa ien s and enough in o ma-
ion o make accu a e decisions.
We will calcula e he p ecision o he sys em a di e en
poin s o ime, which will e lec he use s’ eedback and
hei in e ac ions wi h speci ic sec ions o he app. All his
in o ma ion is s o ed in he da abase o he m-HRS.
The ime- o- ead me ic is de ined as he ime di e -
ence be ween when he message was sen and when i
was ead by he use . We will use i o assess he e olu-
ion in he quali y o he HRSA o p edic he bes ime
a which o send a use messages—we heo ize ha he
lesse he ime- o- ead, he be e i is o he use o e-
cei e messages a ha ime.
Subjec i e quali y
The subjec i e quali y will be e alua ed h ough eigh een
ques ions assessed using a i e-poin Like scale answe ed
by all pa ien s a he end o hei smoking cessa ion
p og am. The ques ionnai e is adap ed o he con ex o
smoking cessa ion and o i wi hin he expec ed ime
ame in which he pa ien s will ha e o comple e i du ing
hei consul a ion a he hospi al. The i s wel e ques-
ions a e a selec ion o hose p oposed in he ResQue
amewo k [25] in ended o measu e he quali y o he
use ’s expe ience wi h a ecommende sys em and i s
in luence on he use ’s beha io s and in en ions. The
emaining six ques ions a e designed on he basis o he
i-Change beha io change model [69–71] o iden i y
whe he he messages also ha e an impac on he pa-
ien s’mo i a ions.
Ho s-F aile e al. BMC Public Heal h (2018) 18:698 Page 6 o 10
Engagemen
Engagemen a an agg ega ed le el
This will be measu ed h ough i e ac o s using he an-
aly ics so wa e Yahoo Flu y, which is in eg a ed in he
m-HRS app. As desc ibed by he so wa e de elope s
hemsel es [72], hese ac o s a e as ollows:
1. Rolling e en ion: The pe cen age o use s s ill
ac i e N days a e ins alla ion. This is a a io o he
numbe o use s whose las day o ac i i y is pas
day N o he numbe o use s who could ha e been
ac i e on day N (i.e., he sum o new use s up un il
day N).
2. Session leng h dis ibu ion: The session leng h is
de ined simply as he leng h o ime be ween he
s a app e en and he end app e en . The session
leng h de e mines engagemen in e ms o how
much ime pa ien s spend on he app pe session.
3. Session equency: F equency o Use is a measu e o
how o en each unique use used he app wi hin a
gi en ime in e al.
4. Sessions pe use : A session is de ined as one use
o he app by a pa ien . This begins when he
applica ion is launched and ends when he
applica ion is e mina ed.
5. Re u n a e: Re u n a e measu es he pe cen age o
use s who e u n o he app a a speci ic ime a e
ins alla ion. We look a his alue by coho g oup,
ha is, based on when use s i s opened he app. I
is calcula ed as he a io o he numbe o use s
ac i e on a gi en day, week, o mon h o he size o
he coho . The ins all da e is conside ed as Day 0.
Fo example, he Re u n Ra e o day 7 is he
pe cen age o use s ha opened he app on he 7 h
day a e ins alla ion. Use ac i i y on day 8, 9, and
so on does no impac his alue.
Engagemen a an indi idual le el
This will be assessed based on he a e o messages ead
by he use . I is calcula ed as he a io o he messages a
use has ead and he o al numbe o messages he sys-
em has sen o he use .
Sample size
We aim o ec ui 120 pa ien s. No powe analysis was
done o his s udy, as we ollowed a con enien sample
[73] me hod: ou ec ui ing pa ne Hospi al Vi gen del
Rocío es ima ed hey could only access 120 pa ien s
wi hin he ime limi s o he p ojec . The expec ed d op-
ou a e is 50%. This means he sys em will ha e sen a
leas 9000 messages o pa ien s be o e he s udy ends (a
minimum o 60 pa ien s ending he ea men mul iplied
by 150 messages sen h oughou he ea men ).
E hics
The Social Local and Mobile in e en ion his s udy is
based on has been app o ed by he E hical Commi ee o
he Vi gen del Rocío and he Vi gen Maca ena Uni e si y
Hospi als (app o al numbe SFB-APP_EC-2016-01). The
esea ch ac i i ies will s ic ly ollow hospi al egula ions.
Rega ding he use o da a, his p ojec will con o m
o he egula ions o he Pe sonal Da a Ac (based on
he Eu opean Da a P o ec ion Di ec i e).
Discussion
This s udy will explo e how pa ien s en olled in a smoking
cessa ion p og am pe cei e and engage wi h an m-HRS
ha sends hem pe iodic mo i a ional messages encou -
aging hem o s op smoking. We also expec he m-HRS
o help inc ease he low a i ion a e ha is ypically seen
in eHeal h ials [74].
The answe s o his s udy’s esea ch ques ions will
bene i u u e ecommende sys em-based beha io al
change in e en ions. Resea che s will be able o e-use
ou p oposed pe cei ed quali y and engagemen me ics
and exploi he knowledge de i ed in o de o design
new and imp o ed heal h ecommende sys ems ha
ake in o accoun use app ecia ion and engagemen .
Thus, he heal h messages sen o he use s will be mo e
in e es ing, ele an , and engaging o hem.
We expec he pa ien s’pe cei ed quali y o he sys em
o inc ease o e ime, ha is, o he p ecision o he
messages o inc ease and he pa ien s’ ime o ead he
messages o dec ease. Howe e , we should conside ha ,
a some poin du ing he in e en ion, pa ien s may s op
eading he messages because hey ha e unins alled he
app. This may be because hey ha e success ully qui
smoking and do no wan any smoking- ela ed e-
minde s, because hey ha e elapsed, o because hey
ne e engaged wi h he app in he i s place and ha e
decided o emo e i om hei sma phone. The e o e,
hese me ics will need o be ca e ully analyzed o a oid
simplis ic conclusions.
The use s’in-app ac i i y analy ics will p o ide an
insigh in o how pa ien s eac o he messages he HRSA
selec s o hem. This opens up se e al u u e esea ch
oppo uni ies, such as compa ing whe he he heo e ical
in e es s pa ien s claim o ha e a e in ac hei in e es s,
no ing he ime hey s op a ing messages because hey
a e no longe in e es ed in ecei ing mo e messages, and
ha ing an ini ial m-HRS-gene a ed message pa ien ac-
cep ance da a epo o u u e implemen a ion in smok-
ing cessa ion p og ams.
Howe e , his s udy may su e om he us p oblem
like all ecommende agen s. Despi e he elabo a e design
o he HRSA, should a pa ien ecei e a single message
ha is ou o con ex , i may uin he con idence in he
sys em and she may s op using he m-HRS al oge he
Ho s-F aile e al. BMC Public Heal h (2018) 18:698 Page 7 o 10
[75]. In o de o minimize his, he messages ha e been
designed such ha hey a e applicable o almos all ci -
cums ances and expe iences o a pa ien .
The p emise behind his s udy using an m-HRS in-
s ead o a s anda d ini ial ques ionnai e o an expe
sys em is he high on- he-go adap abili y po en ial o
pa ien s wi hou bo he ing hem wi h ques ionnai es o
upda e hei p e e ences. Ano he eason o his is he
po en ial scalabili y and obus ness he m-HRS can
achie e in he long e m when he HRSA da abase con-
ains in o ma ion on a la ge numbe o pa ien s. This
will p o ide he basis o heal h beha io change s udies
o be conduc ed a a la ge scale and o become mo e
ad anced since he ecommenda ions o pa ien s will
be selec ed om a mo e complex se o op ions.
Limi a ions and gene alizabili y
This s udy is limi ed by he design o he HRSA, which
canno dis inguish be ween longi udinal in e es changes
in he pa ien coho du ing he smoking cessa ion p ocess.
In addi ion, he HRSA is also limi ed because i does no
di e en ia e be ween wo king days and holidays.
The imposed maximum sample size and he lack o
a-p io i powe analysis may also be a limi ing ac o o
he gene alizabili y o he esul s o he s udy. Howe e ,
o minimize his, we will do powe calcula ions o mini-
mum de ec able e ec sizes o key ou comes.
The pa ien engagemen analysis is limi ed because i
is no possible o c oss-compa e he indi idual-le el en-
gagemen me ics o he agg ega ed-le el engagemen
me ics.
Since he s udy will only be conduc ed in he ci y o
Se ille, i may no be possible o he ou comes o be di -
ec ly gene alized o he Spanish popula ion as a whole.
Abb e ia ions
HRSA: Heal h ecommenda ion sys em algo i hm; m-HRS: mHeal h
Recommende Sys em
Acknowledgemen s
We app ecia e he con ibu ions o he pa ne s o he SmokeF eeB ain
p ojec who di ec ly wo ked in his s udy: he Vi gen del Rocío Uni e si y
Hospi al o i s suppo in in eg a ing he HRSA wi h hei se e s and
synch onizing i wi h hei elec onic heal h eco ds, Salumedia Tecnologías,
he A is o le Uni e si y o Thessaloniki, and he No he n G eece Neu oscience
Cen e o hei suppo in de eloping he app.
Funding
The p esen s udy was unded h ough he P ojec SmokeF eeB ain
“Mul idisciplina y ools o imp o ing he e icacy o public p e en ion
measu es agains smoking”o he Eu opean Union’s Ho izon 2020 esea ch
and inno a ion p og amme unde he g an ag eemen No 681120.
Au ho s’con ibu ions
SHF concei ed and designed he m-HRS s udy and also d a ed and e ised
he manusc ip . LFL, FS, and HV specially con ibu ed o he p o ocol design,
e alua ion me hods, and c i ically e isi ing he manusc ip . FLP, AC, DS, and
PB con ibu ed du ing he d a ing o he manusc ip de ailing echnical
and me hodological aspec s. All au ho s ha e ead and app o ed he
inal manusc ip .
E hics app o al and consen o pa icipa e
The E hical Re iew Boa d “CEI de los Hospi ales Uni e si a ios Vi gen Maca ena
yVi gendelRocío”, a ilia ed o he Vi gen Maca ena and Vi gen del Rocío
Uni e si y Hospi als, app o ed he SoLoMo s udy wi h code SFB-APP_EC-
2016-01. This E hical Re iew Boa d also e iewed he in o med consen ,
which all pa icipan s we e gi en in w i en ex , and had o ead and sign
o be included in he s udy.
Compe ing in e es s
LFL is he owne o Salumedia Tecnologías, SHF is i s adminis a o . Salumedia
Tecnologías is he company ha de eloped he app used in his s udy. The
au ho s decla e ha hey ha e no compe ing in e es s.
Publishe ’sNo e
Sp inge Na u e emains neu al wi h ega d o ju isdic ional claims in
published maps and ins i u ional a ilia ions.
Au ho de ails
1
Depa men o A chi ec u e and Compu e Technology, Uni e sidad de
Se illa, ETSII, A enida Reina Me cedes S/N, 41012 Se ille, Spain.
2
Depa men
o Heal h P omo ion, School o Public Heal h and P ima y Ca e (Caph i),
Maas ich Uni e si y, P. Debyeplein 1, 6229, HA, Maas ich , The Ne he lands.
3
Qa a Compu ing Resea ch Ins i u e, Hamad bin Khali a Uni e si y,
Educa ion Ci y, Doha, Qa a .
4
Salumedia Tecnologías, A enida República
A gen ina 24, Edi icio To e de los Remedios, Plan a 5, Módulo A, Se ille,
Spain.
5
Medical School, Facul y o Heal h Sciences, A is o le Uni e si y o
Thessaloniki, Thessaloniki, G eece.
Recei ed: 16 Oc obe 2017 Accep ed: 25 May 2018
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