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The common welfare human resource management system and innovativeness: The mediating role of altruism

Author: Mallén-Broch, Francisco Fermín,Chiva, Ricardo,Rodríguez-Sánchez, Alma,Guinot, Jacob
Publisher: Leeds: Emerald
Year: 2025
DOI: 10.1108/EJMBE-06-2022-0199
Source: https://www.econstor.eu/bitstream/10419/325592/1/1923036661.pdf
Mallén-B och, F ancisco Fe mín; Chi a, Rica do; Rod íguez-Sánchez, Alma; Guino ,
Jacob
A icle
The common wel a e human esou ce managemen
sys em and inno a i eness: The media ing ole o al uism
Eu opean Jou nal o Managemen and Business Economics (EJM&BE)
P o ided in Coope a ion wi h:
Eu opean Academy o Managemen and Business Economics (AEDEM), Vigo (Pon e ed a)
Sugges ed Ci a ion: Mallén-B och, F ancisco Fe mín; Chi a, Rica do; Rod íguez-Sánchez,
Alma; Guino , Jacob (2025) : The common wel a e human esou ce managemen sys em and
inno a i eness: The media ing ole o al uism, Eu opean Jou nal o Managemen and Business
Economics (EJM&BE), ISSN 2444-8451, Eme ald, Leeds, Vol. 34, Iss. 2, pp. 174-192,
h ps://doi.o g/10.1108/EJMBE-06-2022-0199
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The common wel a e human
esou ce managemen sys em
and inno a i eness: he media ing
ole o al uism
F ancisco Fe m
ın Mall
en-B och, Rica do Chi a,
Alma Rod 
ıguez-S
anchez and Jacob Guino
Uni e si a Jaume I, Cas ell
on, Spain
Abs ac
Pu pose –The pape analyzes and de elops Chi a’s (2014) p oposal on he common wel a e HRM sys em and
unco e s i s ela ionship wi h inno a i eness, using al uism as a media o .
Design/me hodology/app oach –The common wel a e HRM sys em implies a ce ain human and
o ganiza ional de elopmen o he classic con ol and commi men HRM sys ems, and i s main goal is o
p omo e inno a ion h ough a p osocial app oach. To his end, he au ho s in es iga ed i s HRM p ac ices,
de eloped a measu emen ins umen and p o ided ini ial illus a i e e idence o some o i s main implica ions
o inno a i eness and al uism. They es ed hese ela ionships on a sample o 269 Spanish i ms using
s uc u al equa ions and boo s apping o con i m he signi icance o he media ed e ec .
Findings –Resul s con i m he s udy’s hypo heses, hus suppo ing he common wel a e HRM sys em as a
ele an ool o de eloping inno a i eness h ough he powe o al uism. This pape he e o e p o ides
empi ical e idence o hese ela ionships.
P ac ical implica ions –This s udy has implica ions ha can help manage s o inc ease inno a i eness
h ough a speci ic HRM sys em. The indings e eal ha a cohe en se o HRM p ac ices based on common
wel a e p inciples and a high le el o consciousness c ea es a clima e o al uism ha esul s in inno a i eness.
O iginali y/ alue –This esea ch shows ha humanis ic HRM p ac ices also ha e an impac on pe o mance
a iables such as inno a i eness, h ough al uis ic employees’beha io s. I also de elops a measu emen
ins umen o he common wel a e HRM sys em and p o ides some ini ial illus a i e e idence o some o i s
main implica ions.
Keywo ds Human esou ce managemen sys ems, Con ol and commi men HRM sys ems, Inno a i eness,
Al uism
Pape ype Resea ch pape
1. In oduc ion
In he las decade, some schola s ha e poin ed o he ele ance o an eme ging managemen
app oach ha s esses he impo ance o concep s such as al uism, compassion o us (e.g.
Ka akas, 2010). This iew, conside ed as mo e humanis ic and emo ed om he adi ional,
hie a chical and indi idualis ic app oach o managemen , has also been ela ed o he
eme gence o a new ype o o ganiza ion associa ed wi h he g owing impo ance o
inno a ion and sel -managemen , and wi h a highe le el o consciousness (e.g. Laloux, 2014).
EJMBE
34,2
174
© F ancisco Fe m
ın Mall
en-B och, Rica do Chi a, Alma Rod 
ıguez-S
anchez and Jacob Guino .
Published in Eu opean Jou nal o Managemen and Business Economics. Published by Eme ald
Publishing Limi ed. This a icle is published unde he C ea i e Commons A ibu ion (CC BY 4.0) licence.
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This wo k was suppo ed by he Minis e io de Ciencia e Inno aci
on (G an numbe PID2020-
116299GB-I00 unded by MCIN/AEI/ 10.13039/501100011033), Gene ali a Valenciana (g an numbe GV/
2021/088) and Uni e si a Jaume I (g an numbe s UJI-A2022-07 and UJI-B2022-31).
The cu en issue and ull ex a chi e o his jou nal is a ailable on Eme ald Insigh a :
h ps://www.eme ald.com/insigh /2444-8494.h m
Recei ed 28 June 2022
Re ised 27 No embe 2022
Accep ed 26 Janua y 2023
Eu opean Jou nal o Managemen
and Business Economics
Vol. 34 No. 2, 2025
pp. 174-192
Eme ald Publishing Limi ed
e-ISSN: 2444-8494
p-ISSN: 2444-8451
DOI 10.1108/EJMBE-06-2022-0199
Some o he mo e ou s anding examples o case s udies examining o ganiza ions ha seem o
ollow his iew ind hey a e pa icula ly inno a i e, egali a ian, p osocial and democ a ic.
Examples include Semco (Semle , 1989), Johnson ille Foods (S aye , 1990), I iza (Casadesus-
Masanell and Mi chell, 2007), Val e (Val e, 2012) and Mo ning S a (Gino and S aa s, 2014).
Al hough hese examples a e no comple ely new, he ecen a en ion o hem sugges s a
enewed in e es among p ac i ione s (Lee and Edmondson, 2017, p. 38). In ac , hese au ho s
con i m his shi wi h e idence o , o ins ance, hund eds o o ganiza ions ha a e now
adop ing Holac acy (Robe son, 2015), a model ha helps o ganiza ions o ollow a sel -
managemen s a egy. The e is, he e o e, conside able e idence o a pa adigm shi in
human esou ces managemen (HRM), and he need o unde s and and help o ganiza ions o
in es in conscious HRM sys ems o u he he in e es s o humani y, common wel a e and
inno a ion (Aus e al., 2020).
Al hough he spi al dynamics li e a u e (e.g. Laloux, 2014) has iden i ied a leas se en s ages
o consciousness le els, which end o be linked o o ganiza ional s ages, we d aw on he
philosophical w i ings o Han (2015,2017) on socie y ypes, and on manage ial ypologies such as
hose p oposed by Min zbe g (1989), o simpli y hese s ages in o h ee main ypes o wo kplaces
o o ganiza ions: disciplina y, achie emen and conscious o ganiza ions. The la e ep esen s
he highes le el o consciousness and migh be associa ed wi h he new managemen pa adigm.
Gi en ha hese h ee o ganiza ion ypes –disciplina y, achie emen and conscious –
ollow di e en wo ld iews o managemen pe spec i es, hey use di e en HRM sys ems o
manage hei employees (Chi a, 2014;Lee and Edmonson, 2017). Acco dingly, we can ela e
each o hese o ganiza ions o pa icula HRM sys ems o bundles o in e nally consis en HRM
p ac ices.The HRM li e a u e has adi ionally iden i ied wo sys ems, con ol and commi men
(A hu , 1994). In his pape , we add a hi d sys em, he common wel a e HRM sys em (Chi a,
2014), which could be ela ed o conscious o ganiza ions. The e o e, he common wel a e HRM
sys em is mainly based on he analysis o conscious o ganiza ions and on Chi a’s (2014)
p oposal, and on he li e a u e o sus ainable HRM (e.g. Aus e al.,2020), which unde line he
impo ance o HRM p ac ices o he de elopmen o human, social and en i onmen al issues, in
addi ion o economic ones. In esponse o his call, ou wo k aims o empi ically alida e a se o
HRM p ac ices p e iously heo ized as o ming he common wel a e HRM sys em.
The common wel a e HRM sys em implies a ce ain human and o ganiza ional
de elopmen o bo h he classic con ol and he commi men o HRM sys ems (A hu ,
1994;Wal on, 1985), and i s main goal is o p omo e inno a ion wi h a p osocial app oach.
Indeed, he concep o “common wel a e”(Felbe , 2010) s esses ha hese HRM sys ems ca e
o e e y s akeholde : employees, sha eholde s, o ganiza ion, socie y and he en i onmen .
Despi e he inc easing impo ance o his new app oach (Lee and Edmonson, 2017), li le
esea ch has been ca ied ou in he ield, wi h he excep ion o some desc ip i e case s udies
o heo e ical pape s ha analyze he concep s in ol ed.
In his pape , we aim o de elop Chi a’s (2014) p oposal on common wel a e HRM by
in es iga ing he HRM p ac ices, de eloping a measu emen ins umen and p o iding some
ini ial illus a i e e idence o some o i s main implica ions. To his end, we i s analyze and
compa e he h ee HRM sys ems. Second, we link he common wel a e HRM sys em o
inno a i eness and al uism h ough ou esea ch hypo heses. We hen desc ibe he
empi ical esea ch and epo he main esul s. Finally, we discuss he key implica ions o
he HRM li e a u e and manage s.
2. The h ee o ganiza ion ypes and hei h ee HRM sys ems
As he h ee HRM sys ems a e based on he h ee ypes o o ganiza ions, in his sec ion we
link hem and de elop hei HRM p ac ices, ocusing mainly on he new app oach: conscious
o ganiza ions and common wel a e HRM sys ems.
The common
wel a e HRM
sys em
175
Table 1 summa izes he main cha ac e is ics o he common wel a e HRM sys em and
compa es i o con ol and commi men HRM sys ems (A hu , 1994;Wal on, 1985).
2.1 Disciplina y o ganiza ions and con ol HRM sys em
Disciplina y o ganiza ions a e au oc a ic and bu eauc a ic, which could be associa ed wi h
Min zbe g’s (1989) en ep eneu ial and machine bu eauc acy con igu a ions, as hei
coo dina ing mechanisms a e usually di ec supe ision and s anda diza ion o wo k,
espec i ely. Thei ocus is on powe , domina ion, ules, bosses, e iciency and con o mism.
In e ms o HRM, hese o ganiza ions end o implemen he con ol HRM sys em
(Heinsman e al., 2008), designed o lowe labo cos s by en o cing employee obedience
h ough speci ic ules and p ocedu es (A hu , 1994). The aim o he con ol HRM sys em is o
maximize indi idual pe o mance h ough hie a chical con ol, based on he idea ha
employees will a oid wo k i hey can. The o ganiza ional cul u e is ypically indi idualis ic,
au ho i a ian and bu eauc a ic; op-down communica ion ends o p edomina e, and
decision-making is cen alized (Chi a, 2014). Consequen ly, change, c ea i i y and
inno a ion a e no p omo ed.
These o ganiza ions selec employees wi h demons a ed job-speci ic skills, so hey
equi e no aining. They also conside ha en i onmen al and o ganiza ional s abili y
means employees do no need o lea n. They p io i ize echnical selec ion c i e ia, which
implies ha social, emo ional o mo i a ional a ibu es a e downplayed.
Con ol HRMS Commi men HRMS Common wel a e HRMS
Rec ui men
and selec ion
Selec ing employees wi h
demons a ed job-speci ic
skills. Emphasis on
echnical selec ion c i e ia
Selec ing employees ha i
in o he cul u e. Emphasis
on social selec ion c i e ia
Selec ing employees who a e
eage o lea n and o
challenge hei own and
o he people’s ideas.
Emphasis on lea ning
capabili y selec ion c i e ia
T aining and
de elopmen
Indi idual compe encies.
Imp o e he asks
employees do
Senio i y and job
pe o mance as c i e ia o
p omo ion. Ve ical
p omo ion
Social o sha ed
compe encies. Lea ning new
job skills
Job pe o mance and
compe ences as c i e ia o
p omo ion. Ve ical and
ho izon al p omo ion
Focus on human
de elopmen and g ow h
Con ibu ion o he company
and humanis ic ai s
(compassion, al uism, e c.)
as c i e ia o p omo ion.
Ho izon al p omo ion
E alua ion
Compensa ion
Job pe o mance app aisal.
Indi idual based. Ca ied
ou by manage s
Wages based on senio i y
and job pe o mance (and
o mal anking)
Dispe sed pay s uc u e.
No sala y anspa ency.
Indi idual incen i es
Job pe o mance (goals
achie ed) and indi idual
compe ences app aisal.
Indi idual- and g oup-
based. Ca ied ou by
manage s, subo dina es and
pee s
Wages based on job
pe o mance and indi idual
compe ences (and o mal
ank)
Mo e comp essed pay
s uc u es. Pa ial
anspa ency. Indi idual
and eam incen i es
Sel -app aisal and pee
e iews. People a e assessed
by hei gene al con ibu ion
o he company. Impo ance
o e alua ing al uism,
compassion and empa he ic
beha io s
Wages based on con ibu ion
o he company and
humanis ic ai s
Equi y and e ibu i e
jus ice. Full sala y
anspa ency.
O ganisa ional incen i es
Sou ce(s): Based on Chi a (2014)
Table by au ho s
Table 1.
HRM p ac ices
EJMBE
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Senio i y and job pe o mance a e he main c i e ia o p omo ion, which ollows he
adi ional e ical ca ee -ladde model. Manage s in disciplina y o ganiza ions assess
indi iduals on hei job pe o mance, o on how well hey do hei jobs acco ding o hei
subjec i e c i e ia. Sala ies end o be linked o senio i y, job pe o mance and o mal ank.
Pays uc u esinsucho ganiza ionsa eusually dispe sed, and sala ies a e no
anspa en . When incen i es a e in place, hey a e indi idual o linked o indi idual job
pe o mance.
2.2 Achie emen o ganiza ions and commi men HRM sys ems
Achie emen o ganiza ions ocus on s anda dizing ou pu s o managemen by objec i es
(D ucke , 1954) o e en s anda dizing skills, depending on he o ganiza ion. They could
he e o e be ela ed o Min zbe g’s (1989) di e si ied and p o essional con igu a ions. They
a e usually ela ed o concep s like achie emen , engagemen , passion, incen i es and
me i oc acy, which, in e ms o HRM sys ems, ha e been associa ed wi h he commi men
HRM sys em: s a egic HRM sys em and high pe o mance o high in ol emen wo k
sys ems (e.g. Heinsman e al., 2008) designed o achie e employee engagemen and inancial
and ma ke ou comes (K ama , 2014). Al hough hese sys ems migh achie e some good
inno a ion esul s (e.g. Pa k e al., 2019), his does no seem o happen h ough p osocial
beha io s. Addi ionally, as Pink (2011) s a es, indi idual incen i es and ewa ds, which a e
so impo an in his sys em, a e ba ie s o p omo ing c ea i i y and inno a ion h ough
employees. Hence, hese sys ems migh achie e inno a ion goals, bu wi hou os e ing
inno a i e and c ea i e a i udes among he employees.
The commi men HRM sys em shapes desi ed employee beha io s and a i udes by
o ging psychological links be ween o ganiza ional and employee goals (A hu , 1994). To
his end, i os e s close and ha monious bonds ac oss he o ganiza ion, hus s eng hening
he impo ance o o ganiza ional cul u e in his HRM sys em. This sys em he e o e
unde lines he impo ance o he g oup and also o a i udes and compe ences o he han
echnical skills, usually being engaged, commi ed, ex o e ed, op imis ic, posi i e and son
(Da ies, 2021). Acco ding o his au ho , his is he bes way o be su e ha employees will be
p oduc i e.
Th ough commi men HRM sys ems, achie emen o ganiza ions selec employees ha i
in o hei compe i i e cul u e; hey s ess no only echnical bu social selec ion c i e ia. They
end o hi e highly mo i a ed, compe i i e and op imis ic people.
Because o he impo ance gi en o cul u al issues, hese o ganiza ions a emp o ain
indi iduals’social o sha ed compe encies, such as eamwo k skills.
Job pe o mance and indi idual compe ences a e he mos impo an c i e ia o
p omo ion. No only a e job ou comes –achie ing goals –impo an , bu also how jobs a e
done and he compe ences used in hem. These compe ences end o be associa ed wi h
compe i i eness, sel -mo i a ion o engagemen . Al hough climbing he ladde h ough
e ical p omo ion is impo an , ho izon al p omo ion is also some imes used.
Commi men HRM sys ems end o assess job pe o mance h ough he goals a ained,
and also employees’compe ences h ough ools such as 360-deg ee eedback. E alua ion is
bo h indi idual- and g oup-based, meaning ha indi iduals and eams a e e alua ed by
manage s, bu also by subo dina es and pee s, especially when e alua ing employees’
compe ences. Acco dingly, sala ies a e mos ly based on job pe o mance (goals achie ed),
indi idual compe ences and o mal ank as in he con ol sys em. Gene ally speaking,
o ganiza ions ha implemen his HRM sys em ha e mo e comp essed pay s uc u es han
hose ollowing he con ol sys em, and a e also mo e anspa en . Incen i es a e essen ial in
hese o ganiza ions; while mos incen i es a e indi idual, social o eam aspec s a e
impo an , and he e o e eam incen i es a e also alued.
The common
wel a e HRM
sys em
177

2.3 Conscious o ganiza ions and common wel a e HRM sys ems
Finally, conscious o ganiza ions a e ela ed o concep s like compassion, lea ning, ha mony,
sus ainabili y, humanism, sys emic hinking and sel -managemen . Thei coo dina ing
mechanism is usually mu ual adjus men , which could be linked o Min zbe g’s ad-hoc acies
o inno a i e o ganiza ions (1989) o sel -managing o ganiza ions (Lee and Edmondson,
2017). Acco ding o hese au ho s, sel -managing o ganiza ions a e based on pos -
bu eauc a ic app oaches, humanis ic managemen and o ganiza ional democ acy. They
a e he e o e mo e awa e o many mo e aspec s, poin s o iew and app oaches han o he
o ganiza ions, which makes hem mo e conce ned abou hei s akeholde s and inc eases
hei inqui ing, lea ning and inno a ing capabili ies. In his pape , we p opose ha such
o ganiza ions end o use a common wel a e HRM sys em (Chi a, 2014). This app oach
a emp s o encompass o he simila p oposals such as sus ainable HRM (e.g. K ama , 2014),
g een HRM (Dumon e al., 2017) and socially esponsible HRM (Shen and Zhu, 2011).
Conscious o ganiza ions aim o ca e o e e y s akeholde -employees, sha eholde s,
o ganiza ion, socie y and en i onmen and o p omo e anspa ency, jus ice, au onomy,
lea ning, c ea i i y, change and inno a ion h oughou he o ganiza ion (e.g. Casadesus-
Masanell and Mi chell, 2007;Val e, 2012). Conce ning human capi al, indi iduals a e ully
au onomous, so sel -managemen is in eg al o he o ganiza ion (Gino and S aa s, 2014). Fo
his o occu , people need o be c i ical o eage o lea n, and ha e humanis ic ai s like
compassion o al uism. In conscious o ganiza ions, h ough he common wel a e HRM
sys em, people a e us ed, and sec ecy o any kind is a oided by making all in o ma ion
abou he o ganiza ion eely a ailable o e e yone (e.g. Gino and S aa s, 2014).
Common wel a e HRM sys em o ganiza ions selec employees who a e eage o lea n and
challenge hei own and o he people’s ideas and inqui y, and ques ioning and gene a i e
lea ning a e he e o e essen ial.
Mono ony and bo edom a e uncommon in hese o ganiza ions because each pe son
pe o ms a a ie y o asks and oles (Val e, 2012). P omo ion is ei he comple ely absen
(Casadesus-Masanell and Mi chel, 2007) o i is ho izon al (Val e, 2012); in o he wo ds, he e
is a cons an eadjus men o oles and asks among employees, wi h hei ag eemen ,
enabling hem o ake on mo e esponsibili ies wi hou climbing a hie a chical ladde .
Con ibu ion o he company and humanis ic ai s (compassion, al uism, e c.) a e e y
impo an c i e ia o p omo ion.
E alua ion is ca ied ou h ough sel -app aisal and pee e iews. People a e assessed on
hei gene al con ibu ion o he company (e.g. S aye , 1990), al hough al uism, compassion
o empa he ic beha io s a e also alued. Di e ences in sala ies a e minimal, and ea nings
end o be anspa en (e.g. Gino and S aa s, 2014). Only o ganiza ional incen i es, no
indi idual and eam incen i es, a e used (S aye , 1990). Unde he common wel a e HRM
sys em, colleagues e alua e each o he ’s con ibu ions o he eam, so ha hose wi h mo e
expe ience o alen , o who make a g ea e e o , sco e highe and ea n mo e as a esul
(Val e, 2012). To a ce ain ex en , he e o e, sala ies can depend on con ibu ion, bu he e is
li le di e ence be ween hose who con ibu e he mos and he leas (S aye , 1990). In some
common wel a e HRM sys em o ganiza ions, employees decide wha hei own sala ies
should be (Semle , 1989). This decision is aken in ligh o all he in o ma ion abou wha o he
membe s o he o ganiza ion ea n and con ibu e, he inancial heal h o he o ganiza ion and
o he ele an da a. O en a commi ee is also se up o ad ise employees. The e is a ce ain
e ibu i e jus ice and ull sala y anspa ency.
In sum, he common wel a e HRM sys em ends o be implemen ed in o ganiza ions wi h
high inno a ion capaci y, whe e c ea i i y, inqui y and sel -managemen a e p omo ed, and
whe e economic esul s a e no he only aim, bu also social, en i onmen al o human
ou comes. These ea u es can be de eloped when human beings a e ega ded as impo an ,
when humani y is in eg al o he o ganiza ion and when indi iduals a e suppo i e,
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empa he ic and help ul: al uism, o he impo ance o he o he , is he e o e essen ial.
The con en ion o ou model is ha he e ec o he common wel a e HRM sys em on
inno a i eness is media ed by al uism wi hin o ganiza ions. Acco dingly, we de elop and
es h ee hypo heses ep esen ing (a) he ela ionship be ween he common wel a e HRM
sys em and al uism, (b) he ela ionship be ween al uism and inno a i eness and (c) he
ela ionship be ween he common wel a e HRM sys em, al uism and inno a i eness.
3. Hypo heses
3.1 The common wel a e HRM sys em and al uism
Conscious o ganiza ions and hei common wel a e HRM sys em a e associa ed wi h a high le el
o consciousness, e lec ed in hei a en ion o all s akeholde s and hei conce n o human
beings. When indi iduals a e gene ally mo e a en i e o mind ul, hey a e also mo e obse an
o o he s’needs o p oblems, so hey a e mo e p edisposed o be al uis ic (Wilbe , 2001). Thus,
highe a en ion, consciousness and mind ulness could be associa ed wi h highe le els o
al uism. In a common wel a e HRM sys em, indi iduals show unsel ish ca ing o o he s, no ice
o he people’s su e ing, eel o he s’pain and beha e in a way in ended o ease ha su e ing.
The e o e, his sys em en ails people ac ing o imp o e o he s’wel a e o si ua ion.
Al uism wi hin o ganiza ions, conside ed as a p osocial beha io , e e s o olun a y
beha io s ha ha e he e ec o helping ano he pe son wi h a ele an ask o p oblem
(O gan, 1988). Al uism consis s o hinking abou he wel a e o o he s, eeling conce n o
hem and beha ing in a way ha helps hem (Emme ik e al., 2005). I in ol es beha io s
di ec ed owa d he end-s a e goal o inc easing he o he ’s wel a e o educing hei dis ess,
al hough one’s own wel a e may be also inc eased by such al uis ic helping (Ba son e al.,
1981). Acco ding o Ba son e al. (1981, p. 291), al hough al uism may ha e a pe sonal gain
o he helpe , i “mus be an unin ended by-p oduc and no he goal o he beha io .”This
dis inguishes he concep ion o al uism om egoism, ha is, when helping is di ec ed owa d
inc easing he helpe ’s own wel a e. In o ganiza ional se ings, al uism is conside ed as all
he “disc e iona y beha io s ha ha e he e ec o helping a speci ic o he pe son wi h an
o ganiza ionally ele an ask o p oblem”(O gan, 1988, p. 8). Examples o al uism in
o ganiza ions a e beha io s such as “helping o he s who ha e been absen ,”“o ien ing new
people e en hough i is no equi ed,”“helping o he s who ha e hea y wo kloads”and
“assis ing [ he] supe iso wi h his o he wo k”(Smi h e al., 1983, p. 657).
O ganiza ions wi h a common wel a e HRM sys em ec ui and selec people based on
hei lea ning capabili y. Indi iduals who a e eage o lea n and who end o be mo e awa e o
a en i e o o he hings and people a e mo e empa he ic and p edisposed o se e o he s,
which can encou age al uism in o ganiza ions (Vie en e al., 2006).
Mo eo e , he common wel a e HRM sys em ocuses on pe sonal de elopmen and
g ow h o employees, and s esses he impo ance o humanis ic ai s as c i e ia o
p omo ion. Thus, his sys em p omo es indi iduals ha de elop collabo a i e,
compassiona e and al uis ic a i udes. These a i udes a e ela ed o sel - anscenden
alues ha ocus a en ion away om he sel and owa ds helping o he s (Sosik, 2005).
Acco dingly, he p ac ices o aining and p omo ion in his common wel a e HRM sys em
may os e he o e all p esence o al uism wi hin o ganiza ions.
On he o he hand, he common wel a e HRM sys em os e s ho izon al p omo ion by
encou aging people o mul i- ask and ake on se e al job unc ions (Chi a, 2014). In such a
si ua ion, helping beha io among employees becomes essen ial o success ul managemen o
mul iple asks and new job demands (Smi h e al., 1983). Mo eo e , in o ganiza ions applying
a common wel a e HRM sys em, e alua ion o al uism and empa he ic beha io s is
impo an (Chi a, 2014), and hus ein o ces such beha io s among employees. Likewise,
bo h wages and app aisal a e based on he employee’s o e all con ibu ion o he company,
cus ome s and/o use s, which is e alua ed h ough sel -app aisal and pee e iews.
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Since bonuses end o be o ganiza ional, a he han indi idual- o eam-based, employees
may be mo e p edisposed o help o he s in o de o imp o e o ganiza ional unc ioning, by,
o example, eaching o he s new asks. Fu he mo e, willingness o beha e al uis ically
may depend on he deg ee o which an employee conside s ha he o ganiza ion ea s hem
ai ly (O gan, 1988). Thus, when a clima e o equali y and collec i e jus ice is c ea ed, people
would be less likely o ha e sel -de ensi e a i udes and beha io s and would be mo e
p edisposed o help o he s al uis ically. Based on hese a gumen s, we sugges ha
e alua ion and compensa ion in o ganiza ions wi h a common wel a e HRM sys em may
encou age al uism.
In sho , he common wel a e HRM sys em emb aces HRM p ac ices ha may con ibu e
o he eme gence o a clima e o al uism in o ganiza ions. Acco dingly, we p opose he
ollowing hypo hesis:
H1. The common wel a e HRM sys em has a posi i e e ec on al uism.
3.2 Al uism and inno a i eness
Al uism in o ganiza ions helps o c ea e an emo ional and a ec i e bond be ween
indi iduals and en ails posi i e in e ac ion and coope a ion be ween pa ies (Guino e al.,
2016). The li e a u e indica es ha when people expe ience posi i e in e ac ion, hey a e mo e
likely o engage in c ea i e beha io s, gene a e c ea i e ideas and sol e p oblems c ea i ely
(e.g. Isaksen and Ek all, 2010). Mo eo e , people end o pa icipa e in mo e inno a i e
ac ions and gene a e mo e ideas when hey ha e p e ious expe iences o posi i e esponses
om o he s (e.g. Ellonen e al., 2008). Inno a i eness o inno a ion capaci y is conside ed as
he openness o an o ganiza ion o new ideas, new ways o do hings, c ea i i y and so o h
which gi es he o ganiza ion he oppo uni y o be he i s o ma ke new p oduc s and
se ices (Calan one e al., 2002).
Al uism he e o e seems o be linked o employee beha io s ha p omo e inno a i eness.
In ac , he li e a u e inds ha he o e all p esence o al uism in o ganiza ions uels some
o ganiza ional p ocesses di ec ly ela ed o inno a ion and inno a i eness. Fo example, Lin
(2007) ound ha employees mo i a ed by al uism a e mo e a o able o and o ien ed owa d
knowledge sha ing, and a e mo e inclined o sha e knowledge, which leads o supe io i m
inno a ion capabili y. Simila ly, Akg€
un e al. (2007) showed ha when people demons a e
ca e, conce n o o he s and empa hy, he o ganiza ion can de elop a clima e o accep ing
new ideas and poin s o iew, openness and expe imen a ion, join ac ions, exchange o
in o ma ion and he c ea ion and acquisi ion o knowledge, which, in u n, inc ease new
p oduc de elopmen and inno a i eness.
The e o e, employees may c ea e an o ganiza ional clima e o c ea i i y and inno a ion
h ough helping and suppo i e beha io s based on al uism. Thus, when employees assis
o he s wi h a di icul o no el ask, o p o ide suppo by sha ing knowledge and expe ise,
hey build up a help ul and suppo i e wo k en i onmen in which c ea i e ideas and
signi ican knowledge a e sha ed, sugges ions o imp o emen a e accep ed, new ways o
doing hings and wo k p ocedu es a e mo e easily in oduced and c ea i i y is high (Zhou
and Geo ge, 2001). The e o e, a clima e o al uism may boos inno a i eness in he
o ganiza ion.
Based on he abo e a gumen s, we p opose he ollowing hypo hesis:
H2. Al uism has a posi i e e ec on inno a i eness.
3.3 The common wel a e HRM sys em and inno a i eness: he explaining ole o al uism
The common wel a e HRM sys em is a channel o sp eading inno a ion and c ea i i y
h oughou he o ganiza ion. The main aim o a common wel a e HRM sys em is “ o os e
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inno a ion, inc emen al and adical, all a ound he o ganiza ion”(Chi a, 2014, p. 945).
In hese e ms, conscious o ganiza ions could be ela ed o Min zbe g’s (1989) inno a i e
con igu a ion o ad-hoc acy, sel -managemen o ganiza ions and humanis ic managemen ,
among o he pos -bu eauc a ic app oaches (Lee and Edmondson, 2017).
The common wel a e HRM sys em includes HRM p ac ices ha unde line he impo ance
o employees’lea ning. Examples a e he emphasis on lea ning capabili y selec ion c i e ia o
hi e employees who a e eage o lea n and o challenge hei own and o he people’s ideas, o
he ocus on human de elopmen and g ow h. In his sense, le e aging human capi al can be
conduci e o inno a i e ac i i ies in he i m as employees could become mo e lexible, isk-
aking, ole an o unce ain y and ambigui y, open o new ideas and p edisposed o engage
in challenging wo k (Chen and Huang, 2009). These o ganiza ional p ocesses, such as
lea ning capabili y and ques ioning ideas, o example, ha e been posi i ely linked o
o ganiza ional inno a ion (Chi a e al., 2014).
Ho izon al p omo ion implies ha employees a e inc easingly in ol ed in mul iple asks
and se e al job unc ions. E idence indica es ha mul i ace ed employees inno a e mo e
han single- ask employees, because when employees a e able o mix asks and skills hey
end o be mo e c ea i e and inno a i e (Mellahi and Wilkinson, 2008).
On he o he hand, he app aisal mechanisms and compensa ion sys ems ha he i ms
use play a c i ical ole in mo i a ing employees and in luencing and ein o cing
indi idual beha io . Fi ms ha apply a common wel a e HRM sys em e alua e beha io s
such as al uism o compassion, hus ein o cing hese beha io s in he o ganiza ion. In
u n, hese beha io s ha e been shown o help de elop and gene a e c ea i e ideas and
inno a ion (e.g. Dom
ınguez-Esc ig e al., 2016). Acco dingly, e alua ion and
compensa ion p ac ices linked o he common wel a e HRM sys em would lead o
g ea e inno a i eness.
In sum, all he common wel a e HRM sys em p ac ices aim o os e inno a ion wi hin he
o ganiza ion. These p ac ices encou age an o ganiza ion o be open o new ideas, new ways o
doing hings, being c ea i e and so on, which gi e hem he chance o be highly inno a i e.
Based on he abo e a gumen s, we p opose he ollowing hypo hesis:
H3. The ela ionship be ween he common wel a e HRM sys em and i m inno a i eness
is posi i ely media ed by al uism.
4. Resea ch me hodology
4.1 Da a collec ion
The s udy popula ion consis ed o 11,594 Spanish i ms ( his lis was p o ided by he Spanish
Minis y o Economy and Compe i i eness). App oxima ely 900 companies we e andomly
chosen, con ac ed by elephone and in i ed o pa icipa e in his esea ch. F om hose ha
ag eed o collabo a e, we inally ga he ed 269 comple e ques ionnai es (a esponse a e o
29.9%). Non esponden bias was assessed o check o any di e ences be ween companies
ha ook pa in he s udy and hose which declined. To his end, annual u no e , numbe o
employees and i m age om ea ly and la e esponden s we e compa ed by means o an
independen sample - es , which led us o conclude ha none o he companies’
cha ac e is ics showed signi ican di e ences (p> 0.05).
In o de o p e en common me hod a iance, a mul iple- esponden app oach was
adop ed (e.g. Mackenzie and Podsako , 2012). The e o e, ques ions ela ed o he common
wel a e HRM sys em and al uism we e add essed o human esou ces manage s whe eas
ques ions abou inno a ion we e answe ed by he o ganiza ion’sCEO.Theywe echosen
o pa icipa e in he s udy because hei posi ion and p o essional expe ience gi e hem an
o e all pic u e and in-dep h knowledge o he o ganiza ion. Measu emen ins umen s
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181
This s udy has implica ions ha can help manage s o inc ease inno a i eness h ough a
speci ic HRM sys em. Ou indings e eal ha a cohe en se o HRM p ac ices based on
common wel a e p inciples and a high le el o consciousness c ea e a clima e o al uism
ha esul s in inno a i eness. Manage s who wan o inc ease al uis ic beha io s in
hei o ganiza ions should pay a en ion o a ange o HRM p ac ices cha ac e ized by hese
alues.
6.2 Limi a ions and u u e esea ch
Speci ic me hodological limi a ions mus be ecognized in he p esen s udy. Fi s , a
mul iple- esponden app oach was adop ed, and in o man s we e chosen because o hei
posi ion in he company and hei knowledge abou i . This me hod has some d awbacks,
such as low esponse a es, highe da a collec ion cos s o social desi abili y bias. In addi ion,
ecen esea ch (e.g. Jensen e al., 2013) sugges s ha employees’expe ience o HR sys ems
has he mos di ec in luence on hei beha io s, hus e ealing a need o esea ch explo ing
he impac ha employees’expe ience o HR sys ems has on hei ou comes. The e o e, u u e
esea ch could use ully ex end he esul s o his pape by conside ing he employees’poin o
iew. Second, we only included one subjec i e measu e o inno a i eness. Including an
objec i e measu e o inno a ion may ha e len s onge suppo o ou indings. Howe e , he
ou comes o inno a ion a e some imes di icul o objec i ely iden i y and measu e in
o ganiza ions (Dewangan and Godse, 2014). Fu u e esea ch should also explo e he e ec s o
he common wel a e HRM sys em on di e en ypes o inno a ion ( adical/inc emen al)
inno a ion and di e en phases o he inno a ion p ocess (idea gene a ion, p omo ion,
ealiza ion o implemen a ion).
7. Conclusions
Al hough he ele ance o human esou ces has some imes been neglec ed, ew
o ganiza ions will gain a compe i i e ad an age based solely on inancial esou ces
(Haynes e al., 2015). The e o e, human capi al and p osocial beha io a e some key ac o s in
opening doo s o inno a ion. A ending o human esou ces h ough conscious p ac ices ha
pu sue common wel a e and humani y migh enable o ganiza ions o nu u e an a mosphe e
ha p io i izes ca ing o o he s ( h ough al uis ic beha io , o example), which, in u n,
will lead o mo e inno a ion. This idea clea ly aligns wi h he pa adigm shi in he social
sciences ha appea s o be ini ia ing pe manen change in he sphe e o managemen and
o ganiza ions.
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Appendix
Common Wel a e HRM Sys em scale
CW Rec ui men and selec ion
RS1. In ou company, people a e selec ed o hei eage ness o lea n.
RS2. Ou company hi es people who inqui e, expe imen o a emp new hings.
CW T aining and p omo ion
TP1. Pe sonal de elopmen and g ow h a e an essen ial pa o he company’s philosophy.
TP2. In ou company people ca y ou mul iple asks and job unc ions, so hey a e e y e sa ile.
CW E alua ion and compensa ion
EC1. In ou company people a e assessed on hei gene al con ibu ion o he company and/o he
cus ome s/use s.
EC2. In ou company people a e app aised by hei pee s o hey simply sel -app aise.
EC3. Ou company places a high alue on al uis ic, compassiona e and empa hic beha io s.
The common
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EC4. In ou company people eel ha he sala y di e ence be ween he highes and lowes ea ne s
is ai .
Al uism scale (Podsako e al., 1990)
AL1. The people o ou company help o he s who ha e been absen .
AL2. The people o ou company help o he s who ha e hea y wo k loads.
AL3. The people o ou company help o ien new people e en hough is no equi ed.
AL4. The people o ou company willingly help o he s who ha e wo k ela ed p oblems.
AL5. The people o ou company a e always eady o lend a helping hand o hose a ound him/he .
Inno a i eness scale (based on Calan one e al., 2002)
IN1. Ou Company equen ly ies ou new ideas.
IN2. Ou company seeks ou new ways o do hings.
IN3. Ou company is c ea i e in i s me hods o ope a ion.
IN4. Ou company is o en he i s o ma ke wi h new p oduc s and se ices.
Co esponding au ho
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ın Mall
en-B och can be con ac ed a : [email p o ec ed]
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