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Transformative Research in Digital Twins for Integrated Urban Development: Two Real-World Experiments on Unpaid Care Workers Mobility

Ziehl, Michael,Herzog, Rico,Degkwitz, Till,Niggemann, Martin,Ziemer, Gesa,Thoneick, Rosa

Abstract

Integrated urban development can serve as a cross-sectoral planning concept to manage processes of transformation in urban systems towards sustainability and resilience. At the same time, urban digital twins are being implemented with increasing frequency in urban planning. They can be used to foster such transformations and to make improvements that are more adequate regarding the complexity of urban systems than mere efficiency boost. In this article, the authors discuss how they try to support such change by applying transformative research methods, such as conducting real-world experiments based on prototyping and testing digital tools. The article illustrates how they use the development of urban digital twins in Hamburg, Germany as a field of intervention with the aim of achieving broader usage by and representation of marginalised groups that are typically overlooked in such technology and in urban planning itself.

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DOI: 10.4018/IJEPR.333851 In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 This a icle published as an Open Access a icle dis ibu ed unde he e ms o he C ea i e Commons A ibu ion License (h p://c ea i ecommons.o g/licenses/by/4.0/) which pe mi s un es ic ed use, dis ibu ion, and p oduc ion in any medium, p o ided he au ho o he o iginal wo k and o iginal publica ion sou ce a e p ope ly c edi ed. *Co esponding Au ho 1 T ans o ma i e Resea ch in Digi al Twins o In eg a ed U ban De elopmen : Two Real-Wo ld Expe imen s on Unpaid Ca e Wo ke s Mobili y Michael Ziehl, Ci y Science Lab, Ha enCi y Uni e si y, Hambu g, Ge many* h ps://o cid.o g/0000-0003-0158-2084 Rico He zog, Ci y Science Lab, Ha enCi y Uni e si y, Hambu g, Ge many h ps://o cid.o g/0000-0002-1603-2926 Till Degkwi z, Ci y Science Lab, Ha enCi y Uni e si y, Hambu g, Ge many Ma in Hein ich Niggemann, Ci y Science Lab, Ha enCi y Uni e si y, Hambu g, Ge many h ps://o cid.o g/0000-0002-3417-2631 Gesa Zieme , Ci y Science Lab, Ha enCi y Uni e si y, Hambu g, Ge many Rosa Thoneick, Ci y Science Lab, Ha enCi y Uni e si y, Hambu g, Ge many ABSTRACT In eg a ed u ban de elopmen can se e as a c oss-sec o al planning concep o manage p ocesses o ans o ma ion in u ban sys ems owa ds sus ainabili y and esilience. A he same ime, u ban digi al wins a e being implemen ed wi h inc easing equency in u ban planning. They can be used o os e such ans o ma ions and o make imp o emen s ha a e mo e adequa e ega ding he complexi y o u ban sys ems han me e e iciency boos . In his a icle, he au ho s discuss how hey y o suppo such change by applying ans o ma i e esea ch me hods, such as conduc ing eal-wo ld expe imen s based on p o o yping and es ing digi al ools. The a icle illus a es how hey use he de elopmen o u ban digi al wins in Hambu g, Ge many as a ield o in e en ion wi h he aim o achie ing b oade usage by and ep esen a ion o ma ginalised g oups ha a e ypically o e looked in such echnology and in u ban planning i sel . KEyWoRDS In eg a ed U ban De elopmen , Mobili y, Real-Wo ld Expe imen , T ans o ma i e Resea ch, U ban Digi al Twins, Unpaid Ca e Wo k INTRoDUCTIoN In iew o cu en challenges o u ban planning, such as mig a ion, seg ega ion, gen i ica ion, demog aphic change and ex eme wea he e en s due o he clima e c isis, he ans o ma ion o ci ies owa ds sus ainabili y and esilience seems necessa y (UN Habi a , 2022; Elmq is In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 2 e al., 2019). The concep o in eg a ed u ban de elopmen (IUD) se es as a comp ehensi e basis on which decision make s and planne s, especially in Eu opean ci ies, can manage he necessa y ans o ma ion p ocesses o u ban sys ems, aiming o mee local challenges wi h a common good-o ien ed, mul i-s akeholde app oach (Minis e s esponsible o u ban ma e s o he Eu opean Union, 2020). Howe e , when his concep is pu in o p ac ice, nume ous challenges a ise. Among o he demands, IUD equi es di e en depa men s o he ci y adminis a ion o wo k oge he , o in ol e ci izens in planning p ocesses o a g ea e ex en han usual, and o ind in e sec o al solu ions o complex p oblems in o de o de elop and join ly implemen ailo ed solu ions (Heinig, 2022, p. 18; Beckmann, 2018; Ko zebue 2016). To deal wi h such challenges, digi al echnologies a e becoming inc easingly impo an in u ban planning. Thei g owing usage, mani es ed, o ins ance, in he de elopmen o u ban digi al wins, is cha ac e ised by a kno y ela ionship be ween sma ci y p ojec s and enhanced u ban esilience and sus ainabili y. On he one hand, a ocus on e iciency, pu sui o p o i and p op ie a y echnology in sma ci y p ojec s hinde s he de elopmen o esilience p inciples, such as edundancy, di e si y and adap i i y (Be bés-Blázquez e al., 2021) and o en imes o e looks social aspec s o u ban planning. On he o he hand, he deploymen o digi al echnology could ul ima ely also con ibu e o inc easing u ban esilience and sus ainabili y, as examples o social digi al wins show (Degkwi z e al., 2020; Ra id & Aha on-Gu man, 2022). I is hus up o he people commissioning, de eloping, implemen ing, and managing such echnology o ind bes p ac ices in hei applica ion. In his con ibu ion we desc ibe and e lec on how we as esea che s use one o Ge many’s la ges sma ci y p ojec s, Connec ed U ban Twins (CUT), as a ield o in e en ion o ac i ely engage in u ban ans o ma ion p ocesses supplemen a y o he p ocess o knowledge p oduc ion (Be gmann e al., 2021). This app oach implies pu ing he no ma i e aspec s o ou wo k up on and desc ibing how we seek o ac i ely suppo he p ojec ’s goal o p omo ing IUD. We in end o de elop and p omo e digi al esou ces o he Hambu g win ha enable he ep esen a ion o o e looked and hus unde ep esen ed g oups in he ci y’s digi al planning in as uc u e. The ocus o his pape is on he p ocess and means o ou ans o ma i e esea ch, a he han on he p ocess o knowledge p oduc ion and i s esul s. We showcase ou app oach by discussing wo eal-wo ld expe imen s (REs) in Hambu g, Ge many, which we ca ied ou o es wo digi al ools in hei abili y o suppo IUD: one o s o y elling and one o da a collec ion. To gi e a c oss-cu ing example om he ealm o IUD, as well as o es and apply he digi al ools, we chose he use case o unpaid ca e wo ke s’ mobili y. Recen ly he COVID-19 pandemic e ealed he impo ance o ca e wo k o ensu ing socie y’s abili y o ep oduce i sel and o people o help each o he . As Bauha d (2004, p.117 .) and Gabaue e al. (2022, p.4 .) poin ou , ca e can be seen as a equi emen o he sus ainabili y and esilience o u ban sys ems. While he o mal sphe e o ca e wo k ecei ed much a en ion, especially a he beginning o he pandemic (Dowling, 2021, p. 207 .; Kuns mann, 2020), he much la ge sha e o unpaid, in o mal ca e wo ke s ( amily ca egi e s and pa en s o small child en) con inued o be le o hei own de ices (see, e.g., Beach e al., 2021; Fieselmann e al., 2022) in hei adi ionally and s uc u ally based in isibili y (see, e.g., Bau iedl, 2013, p.121). Mobili y planning, on he o he hand, is a opic ha is o en ackled wi h a echnology-cen ic app oach in u ban digi al wins (Fe é-Bigo a e al., 2022), bu ha app oach o en excludes he needs o ca e wo ke s (Spi zne , 2020, p.16 .; VCD, 2021; Bauha d , 2004, p.121 ., 2007, p.301 .). To aise awa eness o his si ua ion among decision make s in he adminis a ion and ad oca e o aking he mobili y needs o ma ginalised and o e looked g oups mo e in o accoun in u ban planning decisions, we p o o yped and p omo ed he wo digi al ools men ioned abo e. Th ough his e o we wan ed o suppo IUD in Hambu g wi h a iew o inc eased u ban esilience and sus ainabili y. In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 3 THEoRETICAL BACKGRoUND U ban Digi al Twins and Thei T ans o ma i e Po en ial o In eg a ed U ban De elopmen The concep o u ban digi al wins is one example o how eme ging digi al echnologies a e being p omo ed o enable a mo e in eg a ed de elopmen o ci ies in he u u e (Fe é-Bigo a e al., 2022). Many ci y adminis a ions aim o de elop, consolida e, and ‘s ack’ hei digi al asse s in a digi al win o he ci y (Cu e on & Dunn, 2021). Such in e connec ed compu a ional sys ems ypically build upon a ying sou ces o spa ial da a, ci ywide senso ne wo ks, and o he so wa e modules ha allow o he simula ion o u ban sys ems, he eby c ea ing a digi al eplica o he eal sys em (Ba y, 2018). A common cha ac e is ic o digi al wins is he exis ence o a ‘physical’ and a ‘digi al’ ealm which in luence each o he ia some so o ecip ocal da a low (Ma cucci e al., 2020). As a ai ly new concep ha is cu en ly pu in o p ac ice, u ban digi al wins p o ide a unique po en ial o ans o ma ion, as hei unc ionali y and a chi ec u e is s ill up o deba e (Fulle e al., 2020). Schola s inc easingly ad oca e o ‘mul iple models’ (Ba y, 2021, p.1) and ‘di e en kinds o wins’ (A cau e e al., 2021, p.1) o cap u e he complex eali y o u ban p ocesses. U ban digi al wins would be based on a common e e ence sys em (i.e., an u ban da a pla o m) and p o ide mul iple modules ha could be used o a ying use cases o c ea e mul iple ins ances o u ban digi al wins (Al-Seh awy e al., 2021; Kneze ic e al., 2022, p.120; Schubbe e al., 2023). The backbone o such a modula concep o u ban digi al wins is common s anda ds o exchange da a be ween physical objec s, he ci y’s da a in as uc u e, and da a analy ics/simula ion modules. This concep ual unde s anding o u ban digi al wins could hen help ci ies o be e cope wi h he inc easingly complex ask o go e ning and managing u ban sys ems in he ace o cu en challenges. Al hough he conc e e design and con igu a ion choices o u ban digi al wins a y, mul iple schola s poin ou ha he main d i ing o ce behind such de elopmen s is echnology cen ed and p omises o enable mo e e icien o ms o u ban go e nance and planning (Allam & Dhunny, 2019; Noch a e al., 2021). O en he complexi y o he unde lying u ban sys em is he eby educed o measu able and unidimensional indica o s ha can be algo i hmically op imised (Hudson-Smi h e al., 2023). As Fe é-Bigo a e al. (2022) ound in hei e iew pape , many u ban digi al wins exis o a e unde de elopmen o model a ic lows, building s ock, ene gy e iciency, sewage sys ems, e c. Howe e , gi en he p ope ies o complex u ban ela ions, such app oaches o en all sho o including social aspec s o a ci y (A cau e e al., 2021; Dembski e al., 2020). I seems ques ionable o wha ex en u ban digi al wins ha do no inco po a e ele an social subsys ems con ibu e o IUD. Unpaid Ca e Wo k in he U ban Planning Con ex Unpaid, o in o mal – as con as ed wi h o mal, employmen -based – ca e wo k e e s o amily and olun ee wo k o o he s and o onesel . This ca ego y includes child- ea ing, heal h ca e, educa ional, nu sing, and household ac i i ies, e.g., cooking, cleaning, o looking a e child en (Winke , 2021, p.20; B ückne , 2010, p.43 .). Es ima es pu he alue added o unpaid ca e wo k in Ge many a a ound one billion eu os pe yea , accoun ing o a ound 56% o all wo king hou s (paid and unpaid). These wo ke s’ scope is he e o e signi ican ly la ge han he o al gain ul employmen o all employees combined (Winke , 2021, p.21; BMFSFJ, 2020, p.10). In he domain o unpaid ca e wo k, mobili y is an essen ial dimension. Conside ing he impo ance o unpaid ca e wo k in u ban sys ems, schola s in he c i ical eminis discou se since he 1980s (e.g., Do hö e , 2003) highligh ha u ban in as uc u e in a Wes e n con ex , speci ically in Ge many, was planned by, and is la gely planned o , pe sons who a e gain ully employed ull ime, who his o ically we e p edominan ly men (see, e.g., C omp on, 1999, p.201 .). When looking a , o example, oad in as uc u e planning o he planning o public anspo in he cou se o he econs uc ion o Ge man ci ies a e Wo ld Wa II, i becomes e iden , ha bo h a e p ima ily designed o commu ing In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 4 o employmen ( o he wo kplace in he mo ning and back in he e ening), in acco dance wi h he u ban planning concep o spa ial- unc ional sepa a ion ha has been idealized since he ime o The A hens Cha e (see, e.g., Le Co busie , 1962). In con as o one-dimensional commu ing pa e ns, he mobili y pa e ns o unpaid ca e wo ke s a e complex and agmen ed, e.g., when doing he daily shopping o accompanying child en o elde ly amily membe s. Acco dingly, he equi emen s o mobili y ( o ins ance, in e ms o sa e y, accessibili y, o a ailabili y) a e di e en (Spi zne , 2020, p.16 .; VCD, 2021; Bauha d , 2004, p.121 ., 2007, p.301 .; Flade, 1999, p.137 .). This la gely ‘and ocen ic’ (Bauha d , 2004, p.121) concep o u ban and anspo a ion planning, which ep esen s only hal o eali y and, mo eo e , neglec s he complexi y and in e connec edness o he objec o ‘ca e’ ( he ela ionship be ween p oduc ion and ep oduc ion), can be conside ed nei he sus ainable no undamen ally sui able o u ban planning (Bauha d , 2004, p.121; Ke n, 2021, p.45 .; Ju czyk, 2021; Beebeejaun, 2017). Following he concep o IUD, i is he e o e necessa y o au ho i ies like social, anspo , and u ban de elopmen depa men s o inc easingly add ess he conce ns o ca e wo ke s and suppo hem in hei e e yday li es wi h c oss-sec o al solu ions. Since he e is a lack o da a abou he mobili y conce ns and ba ie s o ha speci ic g oup (Spi zne e al., 2020, p.77 .; VCD, 2021), i is necessa y on he one hand o collec such da a and on he o he hand o isualise his da a, in o de o make hese p oblems isible and o be able o adequa ely and meaning ully communica e he conce ns o hose a ec ed o policy-make s and planne s. METHoD Expe imen a ion in Real-Wo ld Labs In sus ainabili y science se e al esea ch me hods exis ha build on an in e en ionis ole o esea che s in hei ields such as li ing labs, ansi ion expe imen s, u ban ansi ion labs, and niche expe imen s. Wi h he help o hese me hods, esea che s aim o implemen p ac ices o change ha a e app op ia e o bo h he in es iga ion o and he push owa ds esilience and sus ainabili y (Folke, 2016; Olsson e al., 2014). Wi h ega d o u ban de elopmen , such esea ch ‘needs o be g ounded in he eali ies o ci y-le el ac o s. I mus add ess how local go e nmen s and bu eauc acies as well as ci il socie y and people’s mo emen s ope a e and in e ac and how space o ans o ma i e change can be c ea ed’ (F iend e al., 2016, p.68). Taking his need in o conside a ion, so-called eal-wo ld labs ha e been inc easingly implemen ed, especially in Ge man ci ies (Räuchle e al., 2021). Eme ging om social science esea ch abou sus ainabili y, eal-wo ld labs o e an in es iga i e and ope a i e esea ch me hod in which ans o ma ion p ocesses and hei ac o s a e obse ed and o some deg ee in luenced (Be gmann e al., 2021). The e o e, hese esea che s mus align hei ac ions wi h no ma i e p inciples and a emp o s ee ans o ma ions acco dingly. Following hese no ma i e p inciples, hey should make calcula ed in e en ions in physical and social spaces wi h he aim o expedi ing and gaining a be e unde s anding o ans o ma ion. These in e en ions can be conduc ing wo kshops wi h di e en ac o s o de elop join solu ions, es ing new echnologies in a speci ic u ban con ex , o making empo a y changes o in as uc u e, e.g., empo a y bike lanes on a ic ou es o closing o ca a ic. Wi h his app oach, esea che s ake on bo h an obse an and an in luen ial unc ion: They cop oduce knowledge oge he wi h ele an ac o s and ac i ely pa icipa e in he ashioning o he in es iga ed p ocesses o os e and suppo ans o ma ions. Resul s should be conc e ely applicable o he ele an ans o ma ion ac o s in a pa icula con ex ( hese ac o s can be poli icians, decision- make s in adminis a ions, manage s, consume s, e c.). The e o e, so-called ans o ma ion knowledge should be gene a ed, which mus be socially obus in he sense ha i di ec ly con ibu es o sol ing eal-wo ld p oblems on a p ac ical le el wi hin a speci ic p ocess and (Wanne e al., 2018; Wuppe al Ins i u e o Clima e, En i onmen and Ene gy, 2022). In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 5 The cen al esea ch ins umen s wi hin he amewo k o eal-wo ld labs a e REs. This app oach ollows ‘[ ]he basic assump ion […] ha expe imen ing and lea ning-by-doing is impo an no only o ini ia e change, bu also o a i e a a be e unde s anding o ans o ma ion p ocesses pe se’ (Schneidewind e al., 2016, p.10). Acco dingly, eal-wo ld labs a e he spa ial and empo al ame o p epa ing, ca ying ou , and e alua ing eal-wo ld-expe imen a ion. Thus, such expe imen a ion goes beyond simple ial-and-e o app oaches. REs build upon scien i ic assump ions o os e ans o ma ions pu pose ully in coope a ion wi h ele an ac o s, who shall be iden i ied by he esea che s in o de o ini ia e mu ual lea ning p ocesses, building us and laying he g ound o common ac ion. Real-wo ld in e en ions and knowledge p oduc ion ough o be linked me hodically. The e o e, o en se e al consecu i e REs ake place, which build on each o he and, a bes , ex end he p e iously gained knowledge (see, e.g., Ziehl, 2021). Resea ch Design and Ques ions Fo ou esea ch we used Hambu g as a eal-wo ld lab o in es iga e ba ie s and success ac o s ela ed o he implemen a ion o planning- ela ed so wa e and o d aw conclusions abou he ci y’s abili y o ans o m by means o digi al echnology. The e o e, se e al REs we e conduc ed in Hambu g, which buil upon each o he . The i s wo eal-wo ld expe imen s, which we discuss in mo e de ail in he ollowing chap e , we e dedica ed o he opic o unpaid ca e wo ke s’ mobili y. They we e un unde he p ojec name ‘Fai Ca e Ve keh . Ini ially, no speci ic opical ocus was p esen o ou REs. Since we we e ee o choose om a wide ange o possible use cases, i was c ucial o pick a c oss-cu ing case om he ealm o IUD ha would be sui able wi h ega d o ou esea ch ques ions: 1. How can social p ocesses and phenomena ha a e o en o e looked in u ban planning and digi al win de elopmen be made mo e isible h ough digi al ools? 2. How can he conce ns o ma ginalised g oups be aken mo e in o accoun in planning p ocesses by means o digi al ools? 3. How should digi al ools be designed o suppo ac o s om he ields o poli ics, adminis a ion, ci il socie y, and science in hei ini ia i es aimed a u ban ans o ma ion? Besides he case chosen o examine hese ques ions, he ocus o he wo REs was on wo p o o ypes we designed o become a pa o he ci y’s da a-go e nance s uc u e as digi al ools o he Hambu g win: one o da a s o y elling (U ban Da a Na a o – DaNa) and one o da a collec ion (U ban Da a Collec o – DaCo). The i s eal-wo ld expe imen (RE1) ook place om mid-Oc obe o ea ly Decembe 2021 unde Co ona i us es ic ions. I consis ed o (1) a six-week coding phase in close coope a ion wi h a p i a e so wa e de elopmen company and (2) a one-week es ing phase o he p o o ypes a ouch ables oge he wi h unpaid ca e wo ke s. Since we, as ela i ely young esea che s, we e mobilising pa icipan s mainly om ou own pe sonal ne wo ks because o he Co ona i us si ua ion, i was mainly pa en s ca ing o hei own child en who pa icipa ed. The esea ch eam conduc ed 15 es uns and acili a ed hem in indi idual sessions. A e he da a collec ion, sho in e iews we e conduc ed wi h he pa icipan s and eco ded as audio iles. RE1 ended wi h (3) a digi al public p esen a ion o he ools and he p eceded es ing phase.1 The second eal expe imen (RE2) buil on he i s one and add essed he same ques ions and case, bu i was also cha ac e ised by di e ences in e ms o he ools, he p ocess, and he opic: A mobile e sion was added o he da a collec ion ool o each a wide ange o pa icipan s. In addi ion, we wo ked closely wi h an associa ion ep esen ing unpaid ca e wo ke s ca ing o disabled ela i es, which mean ha he pa icipan s o RE2 we e p ima ily ca egi e s o physically impai ed people o ep esen a i es o he associa ion. RE 2 ook place om mid-June 2022 o he end o Janua y 2023. (1) I s a ed wi h a ci y walk oge he wi h ca e wo ke s as a kicko o (2) a wo-mon h phase o mobile da a collec ion om he end o July o he end o Sep embe . 2 This phase was accompanied In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 6 by a ci ywide public ela ions campaign o mobilise a la ge numbe o a ec ed esiden s o en e da a using he mobile e sion o DaCo. A o al o 63 con ibu ions we e pos ed wi h app oxima ely 150 da a poin s.3 The e we e also se e al hund ed page iews, bu wi hou da a en ies. RE2 ended wi h (3) a mul i s akeholde wo kshop a he end o Janua y 2023. The Real-Wo ld Lab o Hambu g and he Ci y’s U ban Digi al Twin Hambu g, which we used as a eal-wo ld lab o ou ans o ma i e esea ch, is a ci y-s a e and he second la ges ci y in Ge many wi h a popula ion o a ound 1.8 million. Tax e enues a e ela i ely high, which enables he adminis a ion o implemen an in eg a ed digi al s a egy o u ban de elopmen (see, e.g., FHH, 2020). Today Hambu g is among he leading ci ies in Ge many in e ms o digi al da a in as uc u e and go e nance (Bi kom, 2022). One o he key p ojec s o expanding and s eng hening he ci y’s digi al in as uc u e is he Connec ed U ban Twins (CUT) p ojec , which we used as ou ield o in e en ion. CUT aims a de eloping open s anda ds wi h he explici goal o eplica ing hem in o he Ge man ci ies and hus connec ing he di e en ins ances o u ban digi al wins. The p ojec is a coope a ion be ween he Ge man ci ies o Hambu g, Munich, and Leipzig and one o he lagship p ojec s o Ge many’s digi al s a egy. The CUT’s de ini ion o u ban digi al wins is close o he de ini ion o mul iple ins ances o digi al wins men ioned in chap e U ban digi al wins and hei ans o ma i e po en ial o IUD. They a e unde s ood as ask- ela ed composi ions o digi al esou ces whe eby a mul i ude o wins can exis pe ci y (Kneze ic e al., 2022, p.120; Schubbe e al., 2023). The modules o each ins ance a e de i ed on he basis o subjec -speci ic c i e ia and esponsibili ies o accoun abili ies o he unde lying planning opic. The p ojec ’s ision is o ep esen he ci y digi ally and enable wha -i scena ios o IUD (CUT, 2022). As o now, he co e digi al esou ces o Hambu g’s u ban digi al win a e a leas h ee old. Fi s , he ci y’s sel -de eloped and sel -hos ed U ban Da a Pla o m (UDP is based on open s anda ds o he Open Geospa ial Conso ium hos s and o ganises Hambu g’s inc easing quan i y o da a. Second, he ci y’s sel -de eloped and open-sou ce web GIS clien , Mas e po al, allows o he addi ion o mul iple ‘po als’, o ins ances, o he UDP. These po als p o ide a ce ain co e unc ionali y and can addi ionally in eg a e hi d-pa y add-ons o isualisa ion, analysis, and simula ion pu poses. Thi d, he digi al esou ces necessa y o he c ea ion o wha -i scena ios – i.e. unning la ge-scale coupled simula ion models – is ye o be c ea ed. Resea ch Agency and P ocess In ou oles as esea che s and ac o s o he CUT p ojec , we aimed o os e ans o ma ions in he ealm o IUD in Hambu g by means o digi al win echnology and p ocesses. The e o e: 1. We de eloped digi al p o o ypes and ools, ha will become ully unc ional modules o Hambu g’s digi al win. 2. As ou main calcula ed in e en ions we p omo ed and es ed p o o ypes and ools a p esen a ions and in wo kshop se ings in collabo a ion wi h CUT p ojec pa ne s, o he adminis a i e s a om he Ci y o Hambu g, and selec ed ep esen a i es o ci il socie y o ganisa ions, which we conside ed ele an wi h ega d o he implemen a ion o ools in Hambu g’s da a-go e nance s uc u e. 3. We e lec ed on he ansdisciplina y wo king p ocess om a socio- echnological pe spec i e o gene a e knowledge wi h ega d o ou esea ch ques ions (see chap e Resea ch Design and Ques ions). Knowledge abou ools and p o o ypes de eloped in he cou se o he REs is o be cen ed a ound hei usabili y, accep ance by s akeholde s, echnical de ici s, long e m applicabili y in planning p ocesses, e c. By aking on an ac i e ole in hese p ocesses, we we e able o ga he many di ec In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 7 insigh s simply because we could d aw om i s hand expe iences, discussions wi h in ol ed ac o s, mee ing p o ocols, e c. A he same ime, he accep ance o he applica ion o he p o o ypes and ools should be c ea ed among he s akeholde s o enable and suppo hei implemen a ion in o he digi al win in as uc u e. We designed he p o o ypes and ools ou sel es, on he basis o ou expe ience wi h digi al ools and in as uc u e o u ban planning and ou no ma i e assump ions abou how a ans o ma ion p ocess o u ban sys ems owa ds sus ainabili y and esilience can be p omo ed wi h he help o digi al ools. A key assump ion was ha a digi al de elopmen which pays no ega d o social p ocesses could ha e non-sus ainable e ec s and dec ease u ban sys ems esilience, a leas conce ning social aspec s such as equi y, accessibili y, and empowe men o ulne able g oups (Ra id & Aha on-Gu man, 2022; Degkwi z e al., 2020; Allen e al., 2020; Mee ow & Newell, 2016). Fo his eason, we ollowed ou esea ch app oach in pa icula by ying o make he Hambu g win in as uc u e mo e in eg a i e o social p ocesses in e ms o hei ep esen a ion as well as hei collabo a i e da a collec ion. We conside ed his ocus c ucial o a ans o ma ion owa ds sus ainabili y and u ban esilience, as social aspec s o en a e no su icien ly aken in o accoun when digi al wins a e de eloped and used o decision making in u ban planning. Fu he mo e, we assumed ha s eng hening he ole o ci il socie y wi hin collabo a ions wi h o icial ac o s and in eg a ing local ci izen knowledge in o planning decisions is c i ical o os e ans o ma i e change. Many ci izens and ini ia i es ad oca e o ma ginalised g oups o be hea d by decision make s and o pa icipa e in ongoing deba es abou solu ions and go e nance o a ans o ma ion owa ds sus ainabili y (F an zeskaki e al., 2018, p. 285). This is why, om ou poin o iew, ools o Hambu g’s win echnology should expand exis ing o ms o collabo a ion be ween ci izens and he adminis a ion, which a e so a p ima ily delibe a i e in na u e, such as he ci y’s Digi al Pa icipa ion Sys em (DIPAS) (see, e.g., Webe & Zieme , 2023, p.133; Thoneick, 2021). Thus, i was one o ou goals o s eng hen he ole o ci izens beyond delibe a i e planning p ac ice, so ha hey could pa icipa e in u ban de elopmen p ac ice in a mo e sel -de e mined and sel -ini ia ed way by applying digi al echnology (see, e.g., Ca dullo & Kinchin, 2018; No eck, 2015, p.2 .). Howe e , ou goal was no o conduc a b oad-based p ocess o ci izen pa icipa ion in go e nmen al decision-making p ocesses ou sel es. Ra he , we wan ed o es ou ools in a speci ic ansdisciplina y en i onmen wi h adminis a o s and ci izens, so ha he ools – i hey became pa o he digi al win in as uc u e in he u u e – (1) could con ibu e o making o icial planning and decision-making p ocesses mo e inclusi e, (2) could help o c ea e a mo e accu a e basis o decision-making by collec ing and p o iding speci ic da a and (3) could help o enable ci izens o make con ibu ions o u ban de elopmen hemsel es by collec ing da a in a sel -de e mined way and c ea ing as well as publishing hei own da a s o ies. The e o e, we p o o yped wo speci ic ools, which we desc ibe in he ollowing sec ion. U ban Da a Collec o The p ima y ocus o u ban digi al wins on physical in as uc u e issues and he exclusion o unpaid ca e wo k om la ge pa s o socie al discou se lead o da a gaps ega ding he speci ic mobili y beha iou o unpaid ca e wo ke s (Spi zne e al., 2020, p.77 .; VCD, 2021). I such da a exis ed, one could po en ially u ilise i o mo e in eg a ed and common good-o ien ed u ban planning p ocesses. Since, so a , no o icial means exis s o ci izens o independen ly collec da a o cop oduce da a sou ces, we iden i ied he need o p o o ype such an applica ion. The co e unc ionali y p o ided by he U ban Da a Collec o (DaCo) is he capabili y o d aw de ailed ip i ine a ies on an ins ance o he Mas e po al, as shown in Figu e 1. The ool was designed as an add-on o he Mas e po al. The da a en e ed ia his web-GIS clien is supplemen ed wi h addi ional in o ma ion such as means o anspo , ime spen , and cos s. In addi ion, i is possible o eco d pe sonal anno a ions on e e yday p oblems, peculia i ies, o sugges ions o imp o emen as In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 8 ex o audio commen s ha a e di ec ly o indi ec ly ela ed o he eco ded pa hs. Special places o in e es , a eas, o obs acles can also be selec ed and commen ed on. Fu he mo e, each use has he op ion o p o ide u he backg ound in o ma ion abou hemsel es and he pe son hey a e ca ing o . All da a was s o ed on a secu ed uni e si y se e and gua ded wi h app op ia e in o ma ion secu i y. Only p ojec eam membe s could access he sensi i e da a p o ided. U ban Da a Na a o To con ex ualise he ool o da a collec ion and he eby coun e ac he in o ma ion de ici on he opic o unpaid ca e wo k, we iden i ied he need o con ey such in o ma ion in a meaning ul way and na a e u ban da a. Impo an equi emen s o he ools we e a seamless connec ion o he DaCo and a connec ion o Hambu g’s u ban da a pla o m om a echnical and usabili y poin o iew. The u ban da a na a ion ool ha esul ed om hese conside a ions is a Mas e po al add-on ha can be used o augmen geo e e enced da ase s wi h a ious media, such as ex , images, and ideos in a mul is ep s o y. In using he na a ion ool, in o ma ion and mo e desc ip i e isualisa ions can be added o he la gely abs ac map display. The geo e e enced da a o he web-based map is hus con ex ualised and complex ela ionships a e ende ed mo e easily comp ehensible o use s no accus omed o wo king wi h geospa ial da a. As shown in Figu e 2, use s click hei way h ough a s o y, and wi h e e y chap e o he s o y, he unde lying da ase s displayed on he map, he zoom le el, and he map cen e can change acco dingly. A he same ime, use s a e s ill able o in e ac wi h he unde lying map, o zoom in on a speci ic a ea o ea u e, and o oggle laye s ha sui hei in e es . Addi ionally, he U ban Da a Na a o (DaNa) includes he unc ionali y o c ea e s o ies ia a g aphical use in e ace and a ‘wha you see is wha you ge ’ edi o . Fi s Real-Wo ld Expe imen Wi h he comple ion o hese ools, he da a collec ion phase o RE1 s a ed. Bo h ools we e es ed on he Ci y Science Lab’s (CSL) ouch ables wi h in i ed ca e wo ke s. The de ailed na u e o he mobili y da a made i necessa y o ha e a acili a o accompany and p o ide p o essional suppo o he collec ion p ocess. In indi idual sessions he DaNa was used o in oduce he opic o he RE1 – he mobili y o unpaid ca e wo ke s – o he pa icipa ing ca e wo ke s in he o m o a p e iously Figu e 1. Sc eensho o he U ban Da a Collec o o RE1 (No e: Use s a e able o inpu sociodemog aphic da a, a ious kinds o daily mobili y ou ines wi h ea u es such as cos s and du a ion, and a ious anno a ions o poin s, lines, and polygons o in e es . In addi ion o he ex inpu , i is also possible o send oice messages.) In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 9 de eloped da a s o y, and DaCo was used o c ea e and s o e da ase s on he pa icipa ing ca e wo ke s’ mobili y pa e ns and hei sociodemog aphic in o ma ion (see Figu e 3). A e one week o da a collec ion du ing he on-si e wo kshops, a hyb id public online p esen a ion o he ools and he ini ial esul s was held in he Ci y Science Lab. App oxima ely 45 people om di e en disciplines and backg ounds (including public adminis a ion, ci il socie y o ganisa ions, u ban planning, and ci y science) joined he e en online, which was conduc ed in a local se up simila o a TV s udio. Being he i s public ou each a e he ini ial p o o yping and es ing, his e en was cen al in c ea ing awa eness and a ounda ion o u u e coope a ions wi h selec ed ci il socie y o ganisa ions ele an o he esea ch case. Figu e 2. Sc eensho o he U ban Da a Na a o o RE1 (No e: The ool can be used o bo h c ea e and iew s o ies composed o mul iple s eps, da a laye s, ex , images, and o he media. A each s o y s ep, use s can independen ly na iga e and in es iga e he unde lying u ban da a on he map.) Figu e 3. Pa icipan s o he on-si e da a collec ion a he Ci y Science Lab (No e: Du ing 15 indi idual wo kshops, we collec ed hick da a on he mobili y pa e ns o in i ed unpaid ca e wo ke s and conduc ed in e iews o imp o e he ools (Sou ce: Ci y Science Lab)) In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 16 Habi a , U. N. (2022). T ans o ming ou ci ies o a be e u ban u u e. WUF-11 Backg ound Pape . Wo ld U ban Fo um. h ps://wu .unhabi a .o g/si es/de aul / iles/2022-05/WUF11_Backg ound_Pape _T ans o ming_ ou _ci ies.pd Heinig, S. (2022). In eg ie e S ad en wicklungsplanung. Konzep e – Me hoden – Beispiele. T ansc ip ., doi:10.14361/9783839458396 Hudson-Smi h, A., Signo elli, V., Dawkins, O., & Ba y, M. (2023). Mo e han one win: An ecology o model applica ions in Eas London. In Digi al wins o sma ci ies: Concep ualisa ion, challenges and p ac ices (pp. 69–86). ICE Publishing. Ju czyk, K. (2021). Ca e und Co ona. Zei ü Ve ne zung?! 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Eu opean Planning S udies, 24(6), 1098–1117. doi:10.1080/09654313.2016.1153048 Kuns mann, A.-C. (2020, Oc obe 29). Ca e und Co ona. E hische Übe legungen zu gesellscha lichen Ane kennung de So ge ä igkei und de Solida i ä mi So genden. Bundeszen ale ü poli ische Bildung. h ps://www.bpb.de/ hemen/umwel /bioe hik/317593/ca e-und-co ona/ Le Co busie . (1962). An die S uden en – Die «Cha e d’A hènes». Rowohl Taschenbuch e lag: owohl s deu sche enzyklopädie N 141, Hambu g 1962. Ma cucci, E., Ga a, V., Le Pi a, M., Hansson, L., & B å hen, S. (2020). Digi al wins: A c i ical discussion on hei po en ial o suppo ing policy‐making and planning in u ban logis ics. Sus ainabili y (Basel), 12(24), 1–15. doi:10.3390/su122410623 Mee ow, S., & Newell, J. P. (2016). U ban esilience o whom, wha , when, whe e, and why? U ban Geog aphy, 40(3), 309–329. doi:10.1080/02723638.2016.1206395 Minis e s esponsible o u ban ma e s o he Eu opean Union. (2020). New Leipzig Cha e . The ans o ma i e powe o ci ies o he common good. EC. h ps://ec.eu opa.eu/ egional_policy/en/in o ma ion/publica ions/ b ochu es/2020/new-leipzig-cha e - he- ans o ma i e-powe -o -ci ies- o - he-common-good Noch a, T., Wan, L., Schooling, J. M., & Pa likad, A. K. (2021). A socio- echnical pe spec i e on u ban analy ics: The case o ci y-scale digi al wins. Jou nal o U ban Technology, 28(1–2), 263–287. doi:10.1080/10630732. 2020.1798177 No eck, B. S. (2015). Sma Ci izens, sma e s a e: The echnologies o expe ise and he u u e o go e ning. Ha a d Uni e si y P ess., doi:10.4159/9780674915435 Olsson, P., Galaz, V., & Boons a, W. J. (2014). Sus ainabili y ans o ma ions: A esilience pe spec i e. Ecology and Socie y, 19(4), a 1. Ad ance online publica ion. doi:10.5751/ES-06799-190401 Räuchle, C., S elze , F., & Zimme -Hegmann, R. (2021). U bane Reallabo e im Kon ex on ansdisziplinä e S ad o schung und Planungswissenscha . Spa ial Resea ch and Planning, 79(4), 287–290. doi:10.14512/ u .139 Schneidewind, U., Singe -B odowski, M., Augens ein, K., & S elze , F. (2016). Pledge o a ans o ma i e science: A concep ual amewo k. (Wuppe al Pape , No. 191). Wuppe al. h ps://epub.wuppe ins .o g/ on doo / deli e /index/docId/6414/ ile/WP191.pd In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 17 Schubbe, N., Boedecke , M., Mosh e zadeh, M., Die ich, L., Mohl, M., B ink, M., Reinecke, N., Teg meye , S., & G as, P. (2023). U ban digi al wins as a modula sys em: A concep om he Connec ed U ban Twins (CUT) p ojec . Zei sch i ü Geodäsie. Geoin o ma ion und Landmanagemen , 1(23), 14–23. doi:10.12902/ z -0417-2022 Spi zne , M., Hummel, D., S ieß, I., Albe , G., & Röh , U. (2020). In e dependen e Gende aspek e de Klimapoli ik: Gende ge ech igkei als Bei ag zu eine e olg eichen Klimapoli ik: Wi kungsanalyse. In e dependenzen mi ande en sozialen Ka ego ien, me hodische Aspek e und Ges al ungsop ionen. Abschlussbe ich im Au ag des Umwel bundesam es. h ps://www.umwel bundesam .de/si es/de aul / iles/ medien/1410/publika ionen/2020-02-06_ ex e_30-2020_gende aspek e-klimapoli ik.pd Thoneick, R. (2021). In eg a ing online and onsi e pa icipa ion in u ban planning: Assessmen o a digi al pa icipa ion sys em. In e na ional Jou nal o E-Planning Resea ch, 10(1), 1–20. doi:10.4018/IJEPR.2021010101 VCD. (2021). Mobili ä on F auen ü F auen: Wa um eine ökologische Ve keh swende auch eminis isch sein muss. h ps://www. cd.o g/a ikel/ eminis ische- e keh spoli ik/ Wanne , M., Hilge , A., Wes e kowski, J., Rose, M., S elze , F., & Schäpke, N. (2018). Towa ds a cyclical concep o eal-wo ld labo a o ies: A ansdisciplina y esea ch p ac ice o sus ainabili y ansi ions. disP – The Planning Re iew, 54(2), pp.94–114. 10.1080/02513625.2018.1487651 Webe , V., & Zieme , G. (2023). Die Digi ale S ad . Ku a ie e Da en ü u bane Kollabo a ionen. T ansc ip . 10.14361/9783839464748 Wellin, A., Ro h, A., Linna z, C., Baue , C., Bund, S., & Hölsgens, R. (2022). Reallabo e ü eine klima esilien e Qua ie sen wicklung – ein D ehbuch. E ah ungen aus dem Fo schungsp ojek iResilience.10.13140/ RG.2.2.24385.63843 Winke , G. (2021). Solida ische Ca e-Ökonomie: Re olu ionä e Realpoli ik ü Ca e und Klima. T ansc ip . doi:10.14361/9783839454633-006 Wuppe al Ins i u e o Clima e, En i onmen and Ene gy. (2023). T ans o ma i e Resea ch. Wuppe al Ins i u e. h ps://wuppe ins .o g/en/ esea ch/ ans o ma i e- esea ch Yosse Ra id, B., & Aha on-Gu man, M. (2022). The social digi al win:The social u n in he ield o sma ci ies. En i onmen and Planning. B, U ban Analy ics and Ci y Science, 23998083221137080. doi:10.1177/23998083221137079 Ziehl, M. (2021). T ansdisciplina y eal-wo ld expe imen s and a s-based esea ch p ac ices: Co-p oducing u ban esilience a Gänge ie el in Hambu g. Spa ial Resea ch and Planning, 79(4), 396-410. ENDNoTES 1 A ideo documen a ion o RE1 can be ound he e: h ps://www.you ube.com/wa ch? =iqi-q 7 Cg 2 A ideo documen a ion o he RE2 kick o can be ound he e: h ps://you u.be/mZnqFQLCXWc 3 A da a s o y wi h he plo ed da a can be ound he e: h ps:// e2- esul s.cu .hcu-hambu g.de/mobili y- esul s/ 4 English: Alliance ca ing ela i es in e es g oup and sel -help. A ci il socie y o ganisa ion o amily ca egi e s in Hambu g wi h he aim o mu ual assis ance and join ep esen a ion o in e es s owa ds poli ics and adminis a ion. In e na ional Jou nal o E-Planning Resea ch Volume 12 • Issue 1 18 Michael Ziehl (D . Phil) is an u banis and u ban esea che . Besides his doc o al deg ee in philosophy (me opoli an cul u e) he holds a mas e o science in u ban planning and is a g adua e enginee in a chi ec u e. As expe in he cop oduc ion o u ban esilience and use -d i en p ojec de elopmen , he is unning U ban Upcycling – Agency o U ban Resou ces. Wi hin he Ci y Science Lab, he is he lead scien is o he ans o ma i e esea ch design in he Connec ed U ban Twins p ojec . Rico He zog s udied en i onmen al enginee ing, indus ial enginee ing, and enginee ing and policy analysis a he Technical Uni e si ies o Da ms ad and Del . Wi h a backg ound in spa ial planning and in compu a ional modelling and simula ion o complex socio- echnical sys ems, he conduc s esea ch e ol ing a ound u ban digi al wins and hei con ibu ion o a sus ainable u ban ans o ma ion. His addi ional academic in e es s lie in public alue con lic s in u ban planning and in se ious gaming app oaches. Till Degkwi z s udied business in o ma ics and poli ical sciences a he Leuphana Uni e si y Lünebu g. Since 2009 he has wo ked as a eelance so wa e de elope o ad hoc-analy ical sys ems in business in elligence. His cu en ocus is p ocesses o da a analysis in u ban da a pla o ms and ans o ming o ms o pa icipa ion in he con ex o eme ging in o ma ion and communica ion echnologies. Ma in Niggemann s udied social sus ainabili y and demog aphic change a he Ins i u e o Applied Social Sciences a he FH Do mund and s udied social pedagogics a he Ca holic Uni e si y in Pade bo n and Cologne. Be o e wo king a he HCU, Ma in wo ked in qua ie managemen and as a esea ch assis an a he FH Do mund. In his wo k, he concen a es on socio-cul u al dimensions o u ban s udies, he quali a i e su eying o u ban spaces, and esea ch on he impac o digi al echnologies in he u ban con ex . He joined he Sma Squa e esea ch p ojec a he Ci y Science Lab in Janua y 2018. Gesa Zieme (P o . D . phil.) is P o esso o Digi al U ban Cul u es a he Ha enCi y Uni e si y Hambu g. She heads he Ci y Science Lab, a coope a ion wi h he MIT Media Lab (Camb idge, MA, USA), which esea ches he u u e o ci ies (wi h a special ocus on digi alisa ion). She is also he academic di ec o o UNITAC, a Uni ed Na ions inno a ion and echnology lab (UN Habi a , OICT) ha conduc s global esea ch on he use o echnology in in o mal se lemen s. He esea ch oci a e he digi al ci y, new o ms o collabo a ion, and u ban spaces. Rosa Thoneick is a doc o al s uden a Ci y Science Lab, Hambu g, and holds a schola ship om Hein ich Böll S i ung. He esea ch ocuses on coc ea ion in digi al ci ies; speci ically, she examines how coc ea ion can be implemen ed in de elopmen p ocesses o digi al and da a-based ools o u ban planning. She holds a bachelo ’s deg ee in cul u al s udies, psychology, and jou nalism, and a mas e o science deg ee in u ban design.