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Calculation of the Approaches to Cycle Service Level in Continuous Review Policy: A Tool for Corporate Entrepreneur

Estelles Miguel, Sofia,Cardós, Manuel,Albarracín Guillem, José Miguel,Palmer Gato, Marta Elena

Abstract

[EN] This paper presents two new approximations to compute the Cycle Service Level (CSL) in a continuous review policy, as a tool for corporate entrepreneur. These approximations are not only for the backordering case but also for the lost sales one. In order to develop it we focus on transforming a form of periodic review policy in a model of continuous review policies. As a result, the analogy and the transformation proposed in this paper are different from Silver classical model. Due to huge complexity of the exact CSL calculus the aproximate methods are needed. The entrepreneurial dimension, based on internal reorganization and innovation, is an inherent, indispensable part of the discovery and creation of opportunities. Accordingly, this article contributes to the firms¿ pursuit of competitive advantages by presenting methods of internal management for corporate entrepreneurship. Efficient stock-taking is a key issue for lowering production cost and boosting competitive advantages, and, by examining this area, this paper makes a significant contribution to the study of corporate entrepreneurship.

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www.sciedu.ca/bm Business and Managemen Resea ch Vol. 3, No. 1; 2014 Published by Sciedu P ess 54 ISSN 1927-6001 E-ISSN 1927-601X Calcula ion o he App oaches o Cycle Se ice Le el in Con inuous Re iew Policy: A Tool o Co po a e En ep eneu So ia Es elles-Miguel1, Manuel Ca dos1, Jose Miguel Alba acin Guillem1 & Ma a Palme Ga o1 1 Dp o O ganización de Emp esas, Uni e si a Poli ècnica de València, Spain Co espondence: So ia Es elles-Miguel, Dp o O ganización de Emp esas (Edi icio 7D), Uni e si a Poli ècnica de València, Camino de Ve a SN, 46022 Valencia, Spain. Tel: 34-655-68-72-99. E-mail: [email p o ec ed].es Recei ed: Janua y 2, 2014 Accep ed: Feb ua y 17, 2014 Online Published: Feb ua y 28, 2014 doi:10.5430/bm . 3n1p54 URL: h p://dx.doi.o g/10.5430/bm . 3n1p54 Abs ac This pape p esen s wo new app oxima ions o compu e he Cycle Se ice Le el (CSL) in a con inuous e iew policy, as a ool o co po a e en ep eneu . These app oxima ions a e no only o he backo de ing case bu also o he los sales one. In o de o de elop i we ocus on ans o ming a o m o pe iodic e iew policy in a model o con inuous e iew policies. As a esul , he analogy and he ans o ma ion p oposed in his pape a e di e en om Sil e classical model. Due o huge complexi y o he exac CSL calculus he ap oxima e me hods a e needed. The en ep eneu ial dimension, based on in e nal eo ganiza ion and inno a ion, is an inhe en , indispensable pa o he disco e y and c ea ion o oppo uni ies. Acco dingly, his a icle con ibu es o he i ms´ pu sui o compe i i e ad an ages by p esen ing me hods o in e nal managemen o co po a e en ep eneu ship. E icien s ock- aking is a key issue o lowe ing p oduc ion cos and boos ing compe i i e ad an ages, and, by examining his a ea, his pape makes a signi ican con ibu ion o he s udy o co po a e en ep eneu ship. Keywo ds: Cycle se ice le el, Managemen s ock policy, Co po a e en ep eneu 1. In oduc ion En ep eneu ial ac i i y yields compe i i e ad an ages ha o igina e om ma ke oppo uni ies (Shane & Venka a aman, 2000; Shane, 2012), esh combina ions o ac o s ha c ea e oppo uni ies ia inno a ion (Schumpe e , 1934), o s a egic and o ganiza ion enewal (Zo o & Gus a sson, 2008) The la e en ep eneu ial dimension co esponds o co po a e en ep eneu ship, which is linked o he esea ch con ibu ion o his a icle. O ganiza ional enewal, which equa es o g ow h in p oduc i i y o new o ganiza ional o ms ha lead o cos sa ings, may boos he compe i i e capabili ies o he i m. This enewal is he esul o en ep eneu ial ac i i y acili a ed by a deep knowledge o a business sec o , and expe ience and knowledge o a i m´s in e nal managemen . An example ha has ecei ed much a een ion in he ield o quali y managemen and managemen in gene al is he s ock- aking p ocess (JIT) implemen ed by Toyo a (Toyo a P oduc ion Sys em). Sa ings a ising om his e olu ion in he company´s s ock- aking me hod is a p ime example o he esul s o co po a e en eneu ship –whe eby en ep eneus ac as leade s and collabo a o s wi hin an o ganiza ion-, allowing Toyo a o compensa e o he g ea e economies o scale enjoyed by he majo Ame ican au o companies such as Fo d and Gene al Mo o s, and achie e compa able compe i i e ad an ages. Thus, in e nal eo ganiza ion, which in his ins ance includes ela ionships wi h supplie s, was a key ac o in Toyo a´s s a egic and o ganiza ional enewal. Jus as wi h Ma sushi a o Sha p (Nonka & Takeuchi, 1995), he in e nal en ep enue ship p ocess based on inno a ion main ained and e en inc eased he compe i i e ad an ages o his i m. The e o e, in he ield o co po a e en ep eneu ship, new combina ions o ac o s may lead o a mo e e icien use o oppo uni ies (Shane, 2012), o he ex no o c ea ion o oppo uni ies b ough abou by new p oduc ion me hods ha compe i o s a e slow o imi a e. Likewise, such disco e ies may lead o he iden i ica ion o hi he o un apped alue o esou ces, which supplie s only inco po a e in o hei p icing models a e a signi ican ime lag (Shane & Venka a aman, 2000). As Schumpe e (1934) asse s, i migh be he e y eo ganisa ion o p oduc i e o come cial ac i i ies (new combina ions o ac o s o esou ces) ha c ea es oppo uni ies h ough , “ he di e en employmen o he economic sys em´s exis ing supplies o p oduc i e means” (Ibid: 67), o , along he same lines, en ep eneu ial ac i i y as a complex phenomenon ha includes “inno a ion, en u ing and s a egic enewal” (Zo o & Gus a sson, www.scied u Published b y 2008, p. 9 7 This en e p indispensa b p u sui o E icien s examining Below, in s One o h e p obabili y p a e n, gi p ape p es e analogies app oxima unc ion, i n due o hug e The pape i and 3. Sec de elop h e he nume i c 2. In en o Selec ion o manageme n he s a us o p e iodical The in en Ri zman, 2 p oduc ion quan i y Q Pe e son, 1 In en o y P Whe e O H sub ac h e u .ca/bm y Sciedu P ess 7 ). p eneu ial dim e b le pa o he compe i i e a d oc k - aking is his a ea, his p s ic ly echnic a e mos usual m y o no s ocko u en a known s e n s a gene al om he mod ion o in en n dependen a n e complexi y o i s o ganized a s ion 4 explain s e analogy and c al esul s a e y Mana g em e o in en o y p o n policies wi h o he in en o e iew policy. o y managem e 2 000), whe e s and manage m is o de ed w h 998). O de is P osi ion (IP), m H is on-hand, S e commi men Figu e 1. E o l e nsion, based o disco e y an d d an ages by p a key issue p ape makes a a l e ms, we d e m easu es o c u u pe eplenis h ock le el a h app oach o c o els used o c a o y managem e n d iden ically d o he exac CS s ollow. A b i e s he pe iodic de elop he a ca ied ou in S e n Polic y (s, Q o licy depends h andom de m y is pe mane e n policy (s, Q is eo de poi n m en in ope a i h ene e he i n ecei ed L pe m easu e he i e I S R is schedul e (C): l u ion o physi c Business an d 5 5 o n in e nal e o d c ea ion o o p esen ing m e o lowe ing p signi ican co n e elop he p o p u s ome se i c h men cycle. T e beginning o o mpu e he C S a lcula e CSL i e n policy (s, Q d is ibu ed, an d L calculus. e ly in en o y m e iew app oxi a ns o ma ions p S ec ion 6. Fin a Q ) on how o en m and a e di ide d n ly e iewed , Q ) is called o d n and Q quan i ons esea ch a n en o y posi i iods la e and m´s abili y o s I P OH S R  e d ecep ions IP OH S   c al s ock and h d Managemen R 5 o ganiza ion a n o ppo uni ies. A e hods o in e n p oduc ion cos n ibu ion o h p osed esea c h c e is he cycl e T his de ini io n he cycle, (C a S L in a con in u i n pe iodic e Q ) when dema n d eplenishme n m anagemen p ma ions we w i p oposed. The a lly, conclusio n is checked h e d in o wo ma i , we alk abo u d e poin -o de i y o de ed. T h a nd in p ac ic e on eaches e o L can be cons s a is y u u e d R BO and BO is ba c S RBO-C h e in en o y p o R esea ch I S n d inno a ion, A cco dingly, h n al managem e and boos in g h e s udy o co p h model. e se ice le e l n can be ap p li e a dos, Babilon i u ous e iew p o iew policy ( R n d p occes is s n pe iod L is p olicy (s,Q), a n i ll use o impl e compa ision b n s o he pape e in en o y le i n ca ego ies: p u con inuous quan i y o e h e model (s,Q ) e . In in en o y o de poin s o an o a iabl e d emand (K a j e w c ko de s. On ( o si ion in a sy s S SN 1927-6001 is, as discusse d h is a icle con e n o co po a g compe i i e p o a e en ep e l (CSL) ha i n e d o any s oc k i , Palme & Al b o licies (s,Q) a p R ,S). This pa p s a iona y wi h cons an . An a n d CSL a e in e men ou ana l b e ween me h o a e ound in S el (Ca dos e p e iodical and c e iew policy. e o de poin s y ) is an impo a n y managemen o alls below e . I is de ined w ski & i zma n ( Sil e e al., s em (s,Q). So u Vol. 3, No. E-ISSN 192 7 d abo e, an in h ibu es o he a e en ep ene u ad an ages, a n e neu ship. n dica es he s p k policy and d b a acín, 200 9 p plying a mod e p e calcula es h disc e e p o b a logy me hod i oduced in Sec l ogy. In Sec io n o d and he anal S ec ion 7. al., 2009). In c on inuous e In he o he c y s em ( K aje w n model in li e policy (s,Q) a his (Sil e , P as: n , 2000). 1998) in addi u ce: Own 1; 2014 7 -601X h e en , i ms´ u ship. n d, by p eci ic emand 9 ). This e l wi h a CSL b abili y i s used ions 2 n 5 we ysis o en o y iew. I c ase is w ski & e a u e a ixed P yke & (1) ion o (2) www.sciedu.ca/bm Business and Managemen Resea ch Vol. 3, No. 1; 2014 Published by Sciedu P ess 56 ISSN 1927-6001 E-ISSN 1927-601X 3. Cycle Se ice Le el as a Design Requi emen Once managemen policy is de ined, we mus es ablish design he c i e ia o de e mine he policy pa ame e s. Basically he e a e wo me hods: 1) Which minimize cos , and 2) Which minimize in en o y a e age o a ce ain se ice le el. In he i s case, in en o y policies should be conside ed di e en ypes o cos s (Schneide , 1981). In p ac ice, hese cos s a e di icul o es ablish and es ima ed, hey a e disca ded in a ou o a ocus on a p ede e mined se ice le el iew sa is ac ion (Cohen, Kleindo e & Lee, 1988; La sen & Tho s enson, 2008). Mos commonly used design equi emen s a e hose ela ed o cus ome se ice as CSL o P1 (Ca dos e al., 2009: Ca dós & Babiloni, 2011b; Ve eecke & Ve s ae en, 1994), and pe cen age o demand sa is ied wi h physical s ock, called ill a e (FR) o P2 (Dunsmui & Snyde , 1989; Janssen, Heu s & Kok, 1998; Sege s ed , 1994; S ijbosch, Heu s & Van de Schoo , 2000). P esen pape ocuses on CSL. In li e a u e he e a e wo de ini ions o CSL. Fi s , he eina e e e ed o classical, de ines CSL as he p obabili y o no incu ing s ock-ou s du ing he eplenishmen cycle. This p obabili y is equi alen o he sa e y ac o used o calcula e k when demand is no mally dis ibu ed (Sil e e al., 1998). The e o e, CSL is he ac ion o cycles in which a s ockou doesn´ occu : 1 ( in a eplenismen cycle)CSL P s ockou  (3) Axsä e (2006) de ines CSL as “p obabili y o no s ockou pe o de cycle”. Acco ding o (Ca dos & Babiloni, 2011b), his de ini ion and he co esponding exp ession should be imp o ed as ollow: 1) Demand ul ilmen is no aken in o accoun and 2) The e a e a numbe o si ua ions whe e his de ini ion is sca cely use ul. Ca dos, Mi alles & Ros (2006) p opose CSL de ini ion: “ ac ion o cycles in which ha ing demand nonze o is been ully sa is ied wi h physical s ock”. When applied o con inuous e iew policy, cycle demand is always posi i e so: ( demand s ock cycle demand 0)CSL P cycle a ailable  (4) Chop a & Meindl (2001) p opose an es ima ion me hod: ( emand du ing lead ime o L weeks )CSL P D s (5) 4. Pe iodic Re iew Policy App oxima ions 4.1Basic No a ion and Assump ions When a pe iodic e iew policy is applied “e e y R uni s o ime a eplenishmen o de is placed o su icien magni ude o aise he in en o y posi ion o he o de up o le el S” (Sil e e al., 1998). See Figu e 2. Table 1. No a ion used in ecua ions and igu es S = O de up o le el (uni s) R = Re iew pe iod and eplenishmen cycle co esponding o he ime be ween wo consecu i e deli e ies (pe iods), L = Lead ime o he eplenismen o de (pe iods). OH = Physical s ock in ime om he i s ecep ion (uni s). D = Demand (uni s). F (·) = Cumula i e dis ibu ion unc ions o demand du ing pe iods. 4.2 App oxima ion Models o Pe iodic Re iew 4.2.1 App oxima e Me hod o Calcula e CSL in a (R,S) policy wi h backlogs F om Ca dos e al. (2009): ()=() RRL CSL P D OH F S (6) www.scied u Published b y 4.2.2 App o The classi c negligible he CSL is F om Ca d 5. De elo p We make a compa ed Be: d = A e a g R = Time Q = O de S = O de u s = O de p Table 2. T 5.1 A pp o x Taking he The app o x Babiloni ( 2 in his con di e en u .ca/bm y Sciedu P ess o xima e Me h o c al app oxim a chance o no d app oxima e w d os e al. (2009 ) (CSL P D  p men o Anal o a ans o ma i o s. Sil e an s Figu e 2. E o l g e deman d o consume h e quan i y u p o le el, w h p oin ans o ma ions x ima e Me hod ecua ion (6) a n x ima ion ob a i 2 0011a). So w e ex , as we go om ha used ( o d o Calcula e a ion used o c d emand be we e w i h he ollo w CS L ) : )= ( R R D OH P og ies o n in equa io n s o ma ions in l u ion o physi c e a e age dem a h e e S = s+Q p oposes s. S T ans o m a (s,Q) s+Q Q/d L o Calcula e C n d doing he a b CS L i ned h ough h e can say ha he same es u Sil e e al., 1 9 Business an d 5 7 e CSL in a (R, S c ompu e he C e n e iews an d w ing exp essio n (eman d L PD ( DRRL OH   n s seen in Se c Table 2. c al s ock and h a nd whe e R = S il e e al. (1 9 a ion P opose s (R,S) S R 1 L C SL in a (s,Q) p b o e ans o m () L L FsQ h is me hod is his analogies m u l using a di 9 98). d Managemen R 7 S ) policy wi h o C SL in a (R, S d backlog is n o n : d du ing R+L  )=P(D LRL D  c ion 4. Equi a h e in en o y p o Q/ d 9 98) ans o m a s S i l p olicy wi h Ba c m a ions: equal o he a m e hod ge de e en pa h. I s R esea ch I S o u backlogs S ) sys em is b o allowed (Si l S)=F ( ) LR S   OH )=F ( RL LR   a lences can b e o si ion in a sy s a ions l e T ans o m (s,Q) s Q L c klogs a pp oxima ion elopmen s c o s hould be no e S SN 1927-6001 b ased on assu m l e e al., 199 ( ) RL R L OH F   e seen on Fig u s em (s,Q). So u m a ion (R,S) S d*R L+R ob ained by h o nsis en wi h o e d ha he ana Vol. 3, No. E-ISSN 192 7 m ing ha he 8), and conse q () L S u e 2, explain e u ce: Own h e au ho s Ca o he esul s o b logy he e we u 1; 2014 7 -601X e is a q uen ly (7) (8) e d and (9) dos & b ained u sed is www.scied u Published b y 5.2 A pp o x Taking he CSL  In his cas e We should 6. Illus a Compa a i o Babiloni ( 2 b e Poisson Figu e 3. 7. Conclu s Using a d i p olicy (s, Q esul s ob a exp ession I seems h highe de m Finally, h e The e o e, done o ch ex ensi e n demand a n The exam i en ep ene u Acknowle d This esea PAID-06-1 u .ca/bm y Sciedu P ess x ima e Me hod equa ion (1.7) ( Q Q d d PD OH e , using he an a check whe he i e Example o n o exac m e 2 011b) and he dis ibu ed w i CSL s. dema n s ions i e en pa h, Q ) wi h backlo a ined using o h o con inuou h a his new a m and a es dec e example sho w based on he a ac e ize a l e n umbe o dis n d di e en pa i ned model i s u ship. dg emen s ch is pa o 1/2022. o Calcula e C and making h )= (D Q Q d d P O  a logies me ho d (CSL P O  exp ession (1 e hod o CSL new app oxi m i h a known de m n d a e in a (s, Q he same esu l g was ound i n h e app oache s s e iew polic y a pp oxima ion eases apidly w in he Figu con ibu ions e as he cases w ibu ion unc i ame e combi n s , a he sam a p ojec su p Business an d 5 8 C SL in a (s,Q) p h e ci ed ans o ) = QL L d O HD   d we ob ain a m D) OP L O H 0) p o ides b e calculus, app o m a ion me hod m and a e. Q ) policy, (de m l as he one d n Sec ion 5.1. s . A e he a n y (s,Q) wi h l o show pe o m showing almo e 3 e eals d e included in h i w i h he mos ons and an ad e n a ions o in e n e ime, as w e p po ed by h e d Managemen R 8 p olicy wi hou o ma ions: = P(D O H QL d   m o e complex (s)= ( LL PD F e e app oxim a o xima ions m e a e shown in F m and is Poisso n d e elop by C a I could be a s n s o ma ions s h o s sales han h m ance simila s a s ep pa e e ia ions om i s pape , o a impo an de e qua e numbe n o y policy. e a e alk in e Uni e si a P R esea ch I S Backlogs H )=F ( QQ LL dd O  han: ( )s a ions o he e x e hods o bac k F igu e 3. In al l n dis ibu ed, s a dos & Babil o s sumed ha h h own in Sec i o h e one de elo p o he abo e n and inc eas i he o he app a u u e esea c ia ions includ i o cases o e he in oduc P oli ècnica de S SN 1927-6001 ) QQ L dd O HF   x ac CLS ha ( k log and los s l hese cases d s =15, Q=5 and o ni (2011b) o h e used analo g o n 5.2. we de e p ed by Ca dos men ioned ap p i ng he gap b e oxima ions a n c h an ex ensi i ng la ge exp e e xplo ing he d ion, a con i b València, wi Vol. 3, No. E-ISSN 192 7 () L sQ   ( 11). s ales om Ca emand is assu m L=3). Sou ce: o con inuous g y p o ides h e e lop a mo e c o & Babiloni ( 2 p oxima ion, i e ween he exa c n d exac calcu l e analysis sh o e imen , wi h a i e en ca eg o b u ion o co h e e ence n 1; 2014 7 -601X (10) (11) dos & m ed o Own e iew e same o mplex 2 011b). i .e. o c one. l a ions. o uld be a mo e o ies o po a e n umbe www.sciedu.ca/bm Business and Managemen Resea ch Vol. 3, No. 1; 2014 Published by Sciedu P ess 59 ISSN 1927-6001 E-ISSN 1927-601X Re e ences Axsä e , S. (2006). In en o y Con ol, (2nd ed.), Kluwe Academic Publishe s, Sp inge , New Yo k. Ca dos, M. & Babiloni, E. (2011a). Exac and App oxima e Calcula ion o he Cycle Se ice Le el in Pe iodic Re iew In en o y Policies, In e na ional Jou nal o P oduc ion Economics, 131 (1), 63-68. h p://dx.doi.o g/10.1016/j.ijpe.2010.05.012 Ca dos, M. & Babiloni, E. (2011b). 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