scieee Science in your language
[en] (orig)
This timely book pr esents rar e ethno g raphic data within an outstanding analysis
of cur rent debates on pr edicti v e policing. Conceptualising pr edicti v e policing
as a sociotechnical system, the book descr ibes var ious translation pr ocesses that
la y bar e the political, cultural and organizational for ces at w ork. This w elcome
book sets the standar ds for futur e r esear ch on data-dr iv en policing.
—J anet Chan , Professor , UNSW Law
W ary of simplistic dystopia/utopia dichotomies, Cr iminal Futures offer s a
theor etically sophisticated and empir ically r ich account of pr edicti v e policing
as a sociotechnical pr ocess. This is a landmark study , pr o viding frame w orks
and analytical tools for under standing – and r esponding to – the rapid
datafication of secur ity that is unfolding.
—Dean Wilson , Professor of Criminology , University of Sussex

This book explor es ho w pr edicti v e policing transfor ms police w ork. P olice depar tments
ar ound the w orld ha v e started to use data- dr i v en applications to pr oduce cr ime forecasts and
inter v ene into the future thr ough targeted pre v ention measur es. Based on thr ee y ear s of field
r esearch in Ger man y and Switzerland, this book pr o vides a theoretically sophisticated and
empir ically detailed account of ho w the police pr oduce and act upon cr iminal futur es as par t
of their e v eryday w ork practices.
The author s argue that pr edicti v e policing must not be analyzed as an isolated
technolo g ical ar tifact, but as par t of a larger sociotechnical system that is embedded in
organizational str uctur es and occupational cultur es. The book highlights ho w , for cr ime
pr ediction softw ar e to come to matter and pla y a r ole in more efficient and targeted police
w ork, sev eral translation processes ar e needed to align human and nonhuman actors acr oss
differ ent divisions of police w ork.
P olice w ork is a k e y function for the pr oduction and maintenance of public order , but it
can also discr iminate , exclude , and violate ci vil liber ties and human r ights. When cr iminal
futur es come into being in the for m of algor ithmically pr oduced r isk estimates, this can ha v e
wide- ranging consequences. Building on empir ical findings, the book pr esents a n umber of
practical r ecommendations for the pr udent use of algor ithmic analysis tools in police w ork
that will speak to the pr otection of ci vil liber ties and human r ights as much as the y will speak
to the pr ofessional needs of police organizations.
An accessible and compelling r ead, this book will appeal to students and scholars of
cr iminology , sociolo gy , and cultural studies as w ell as to police practitioners and civil liberties
adv ocates, in addition to all those who are inter ested in ho w to implement r easonab le for ms
of data- dr iv en policing.
Simon Egber t is a postdoc r esear cher at the Depar tment of Sociolo gy , T echnische
Uni v ersität Berlin. T rained in sociology and cr iminolo gy , his resear ch inter ests include
science and technolo gy studies, secur ity studies, sociology of pr ediction, time studies,
discour se theory , visual kno wledge studies, and sociology of testing. He has published papers
on pr edictiv e policing, dr ug testing, lie detection, and ignition interlock de vices.
Matthias Leese is Senior Resear cher for go v er nance and technology at the Center for
Secur ity Studies, ETH Zur ich. His r esear ch is pr imar ily interested in the social effects
pr oduced at the intersections of secur ity and technolo gy . It pa ys specific attention to the
nor mativ e reper cussions of ne w secur ity technologies across society , in both intended and
unintended for ms. His w ork co v ers var ious application contexts of secur ity technologies,
including air por ts, bor ders, policing, and R&D activities.
Criminal F utur es

Routledge Studies in Policing and Society aims to establish an inter- disciplinar y ,
inter national intellectual space of or ig inal contr ibutions to either classic or
emerg ing debates about the natur e and effects of policing in society . The w orks
in this ser ies will advance our theor etical, methodolog ical and/or empir ical
kno wledge of policing in v ar ious societies across the w orld. It is the hope of
the ser ies editor s that the w orks in this ser ies will help fill gaps in our global
under standing of policing and society .
Criminal Futur es
Pr edictive P olicing and Ev er y da y P olice W ork
Simon Egber t and Mat thias L eese
R outledge Studies in P olicing and Society
Series Editors
Jenny Fleming, Univer sit y of Southamp ton, UK
Jennifer W ood, T emple Univer sit y , USA

Pr edic tiv e P olicing and Ev er y da y
P olice W ork
Simon Egber t and Mat thias L eese
Criminal F utur es

First published 2021
by R outledge
2 P ark Square, Milton P ark, Abingdon, Oxon O X14 4RN
and by R outledge
52 V anderbilt Av enue, New Y ork , NY 10017
Routledge is an imprint of the T aylor& Francis Group, an inf orma business
© 2021 Simon Egber t and Matthias Leese
The right of Simon Egber t and Matthias Leese to be identified as
authors of this work has been asserted by them in accor dance
with sections77 and 78 of the Copyright, Designs and Patents
Act 1988.
The Open Access v ersion of this book, available at w ww .taylor francis.
com , has been made available under a Cr eativ e Commons Attribution-Non
Commercial-No Derivativ es 4.0 license.
W e acknowledge support by the Open Access Publication F und
of T echnische Universität Berlin, as well as b y the Center for
Security Studies , ETH Zurich.
T rademark notice : Pr oduct or corporate names may be trademarks
or register ed trademarks, and are used only for identification and
explanation without intent to infringe.
British Librar y Cataloguing- in- P ublication Data
A catalogue recor d for this book is a vailable fr om the British Librar y
Librar y of Congress Cataloging- in- Publication Data
A catalog recor d for this book has been r equested
ISBN: 978- 0- 367- 34926- 4 (hbk )
ISBN: 978- 0- 429- 32873- 2 ( ebk )
T ypeset in Bembo
by Apex CoV ant age, LL C

Pref ace viii
List of figures x
1 Cr iminal futur es 1
2 Pr edicti v e policing and its or ig ins 19
3 The police and technolo gy 44
4 Data and the need for speed 69
5 Humans and machines 94
6 Putting r isk on the map 116
7 P atr olling r isk 145
8 Does it w ork, though? 164
9 “Bad” predictions 186
10 The futur e of (pr edicti v e) policing 206
Index 226
Contents

This book is the pr oduct of a windfall encounter . Each of us indi vidually w ould
ha v e pr obab ly wr itten a quite different book – or , e v en mor e lik ely , no book
at all. W e w ere lucky enough that our paths cr ossed at a w orkshop in Fr eib urg,
Ger many , in March of 2017. At the time , both of us had, independent of each
other , only recently started to engage with predicti v e policing. The resear ch
outlines that both of us pr esented at that w orkshop w er e r emarkab ly similar ,
and as it tur ned out dur ing a couple of longer follo w- up con v er sations, w e
w ere in fact interested in almost identical questions sur r ounding the use of
algor ithmic cr ime analysis softw ar e . There w as a large o v erlap in the theor etical
and conceptual literatur e that w e had been reading. And w e had at that point
e v en star ted to inter vie w some of the same police r epr esentati v es and softw ar e
de v eloper s.
The decision to join for ces and pr oceed with our r esear ch to gether ther e-
for e only felt natural. Admittedly , conducting a multiy ear qualitativ e resear ch
and wr iting project acr oss a ph ysical distance came with a set of challenges.
In- person meetings w er e fe w and far betw een, so not only did the w eekly
coor dination of acti vities ha v e to be done via video- confer encing but also the
coding and analysis of our empir ical mater ial, the inter pretations of interview
segments and ethno g raphic obser v ations, debates about arguments, and so on.
Matter s w er e fur ther complicated b y the usual struggles of academic precar ity:
funding ran out, applications w ere wr itten, and jobs and cities w ere changed.
The book manuscr ipt w as finished fr om the confines of our homes, as the
CO VID-19 pandemic for ced uni v er sities to shut do wn.
Thr ee y ear s after w e fir st met at the said w orkshop , w e are , ho w e v er , mor e
than happ y with ho w things tur ned out. Almost needless to sa y , our pr ofes-
sional r elationship has tur ned into a fr iendship . And this book has offered us the
oppor tunity to w ork thr ough our empir ical mater ial at adequate length and in
adequate depth. It will, so at least our modest hope , contr ibute some n uance
to cur rent debates about algor ithms, data, and the prediction and pr ev ention
of cr ime.
Ob viously , w e could not ha v e realized this book without the support of a
number of people and institutions. First and foremost, although for r easons of
Pr eface

Pr eface ix
anon ymization w e cannot do so by name , w e must thank our r esear ch par tici-
pants for shar ing their thoughts, concer ns, exper iences, and daily w ork prac-
tices with us. W e are a w ar e that access to secur ity agencies and their lifew orlds
is not al w a ys easy . All the mor e do w e appreciate the willingness of police
depar tments and other pr edicti v e policing actor s to suppor t our r esear ch.
Ov er the y ears, our w ork has benefited fr om countless con v er sations with
colleagues, whose gener ous engagement with our thoughts has contin uously
pushed the boundar ies of our project. W e w ould lik e to particularly high -
light the suppor t and feedback w e recei v ed fr om John Austin, Myr iam Dunn
Ca v elty , Dominik Ger stner , J ens Hälterlein, Lucas Intr ona, Mar eile Kaufmann,
Anna Leander , Thomas Linder , Monique Mann, Lars Oster meier , Bettina
P aul, Nik olaus P öchhacker , T obias Singelnstein, Dean W ilson, Aleš Za vršnik,
and Nils Zura wski, as w ell as ser ies editor s J enn y Fleming and J ennifer W ood.
Last but not least, our w ork was to a large extent facilitated by the institu-
tional suppor t fr om our emplo y er s. The Uni v er sität Hamb urg, the T echnische
Uni v er sität Berlin, and ETH Zur ich pro vided us with the necessar y freedom
and financial means to finish our manuscr ipt. Our appr eciation goes to Susanne
Krasmann, Ingo Schulz- Schaeffer , Andi W enger , and Ar nold W indeler . Addi-
tionally , Simon Egber t’ s contr ibution w as par tly financed b y the Fr itz Th yssen
F oundation (g rant number 10.16.2.005SO).
W e w ould also like to extend our gratitude to Dominika Hadr ysiewicz for
her r elentless assistance in administrati v e matter s. Björ n Ew ert, Konstantin
Gerlach, Sebastian Gülland, Annika Haller , Isabel K enngott, Kar olin K or nehl,
Mar cus Neuhold, and Anika Redmann ha v e suppor ted our w ork with resear ch
assistance . A special thanks to Gerar d Holden for tur ning our scr ib bles into
something r eadable and to J ess Phillips and T om Sutton at Routledge for their
guidance and excellent communication thr oughout the pr ocess.
Hamburg/Zur ich, Ma y2020

1.1 Pr edicti v e policing as a chain of translation 4
5.1 Operator checklist 111
6.1 Differ ent r isk maps 118
6.2 PRECOBS operator interf ace 126
6.3 T w o PRECOBS memos 127
6.4 PRECOBS patr ol handout 132
6.5 Scr eenshots fr om the Cantonal P olice of Aargau app 136
6.6 Scr eenshot fr om the Cantonal P olice of Aargau Facebook page 137
Figur es

In a commer cial r eleased in 2012, IT g iant IBM sho ws us a cr iminal and a police
officer on their jour neys to the same con v enience store . 1 The dramaturgy of
the scene lea v es little doubt that the cr iminal’ s intention is to r ob the place . The
police officer , ho w e v er , infor med b y the high- tech equipment installed in his
patr ol car , is alr eady fully a w are of what the cr iminal is up to and mak es sur e to
ar r i v e at the soon- to- be cr ime scene just before the offender . W aiting for him
in the parking lot in fr ont of the stor e with a cup of coffee , the police officer
r eco gnizes the cr iminal and raises his cup to him– and the latter , realizing that
his plans ha v e been anticipated befor e the y could mater ialize , tur ns ar ound and
lea v es empty- handed. Has a bra v e ne w w orld of policing ar r i v ed? Ob viously ,
the lo g ic of a commer cial is to attract attention, and IBM’ s techno- utopian
stor y of data- dr i v en cr ime pr e v ention should thus be tak en with a g rain of salt.
Y et it g i v es us a good impr ession of the general idea behind pr edicti v e policing:
to anticipate cr ime and to be able to implement operational measur es that deter
offender s and pr e v ent the anticipated cr ime from happening.
Fast- forw ar d to summer of 2016. It is a quiet Monda y mor ning in a Swiss
police station. In a back office next to the contr ol r oom, a police officer
impor ts citywide data on r esidential b urglar ies from the w eekend into a note -
book computer , r uns the cr ime analysis softw are PRECOBS (Pr e Cr ime
Obser v ation System), and, after a couple of mouse clicks, creates g raphically
suppor ted insights into ar eas wher e incr eased r isk for follo w- up incidents is
estimated within the next 72 hour s. The officer doub le- checks each of the
algor ithmically calculated aler ts for plausibility by r evisiting the underlying
data and dismisses one aler t that does not seem to meet the cr iter ia: rather
than pr ofessional offender beha vior that could be par t of a potential ser ies of
burglar ies in the neighborhood, this one appear s to be r elated to r elationship
tr oub les and is ther efor e lik ely a one- off e v ent. He does, ho w e v er , confir m the
r est of the aler ts, and for each of them, he pr oduces a shor t memo that includes
a map with a color- coded r isk g r id and a set of r ecommended operational
measur es. Finally , he forw ar ds the memos to central planning and operations,
fr om wher e the y will be further disseminated to local police stations. Based
on the algor ithmic analysis of burglar y data, police patr ols will no w pa y extra
Chapter 1
Crimina l futur es

2 Criminal futur es
attention to the ar eas identified, possibly conduct traffic contr ols, or check
per sons – hoping to potentially deter burglar s fr om str iking again or e v en catch
them r ed- handed.
Clearly , there ar e some major discr epancies betw een the scenar io presented
b y IBM and the actual practices of algor ithmic cr ime pr ediction this book in v es-
tigates. The most str iking difference is that one of them targets the beha vior
of indi vidual per sons, and the other identifies specific spaces as particularly
susceptible to cr iminal acti vity . These ar e fundamentally differ ent appr oaches
to pr edicti v e policing, and they r ely on differ ent theor ies, models, algor ithms,
and datasets. While it is tr ue that par ticularly in the US (and other parts of the
w orld with lenient data pr otection leg islation), indi vidual r isk profiling is seen
as a pr omising a v en ue to w ar d the pr e v ention of cr ime and violence , most cur-
r ently used appr oaches to pr edicti v e policing ar e not concer ned with per sons.
Instead, the y target the distr ibution of cr iminal activity acr oss time and space
and seek to identify ar eas wher e ther e is an allegedly higher cr ime r isk dur ing
cer tain per iods. This is the type of predicti v e policing that this book engages
with empir ically .
A second major differ ence is the w a y in which technology is imag ined to
w ork. In the fir st scenar io , predicti v e policing is presented to us as something
that miraculously and in visibly operates in the backg r ound, thr i ving on auto-
mation and not necessar ily requir ing human inter v ention. The officer only
needs to look at the scr een in his patr ol car to get pr ecise infor mation about
a cr ime forecast, after which he can dr iv e to the pr edicted cr ime scene where
har m can then almost effor tlessly be pre v ented fr om unfolding. In the r eal
w orld, ho w e v er , pr edicti v e policing is har d w ork. It requir es coor dinated efforts
betw een different specialized police di visions, including the pr oduction and
consolidation of cr ime data, the actual analytical process, the dissemination of
r esults, r esour ce management, and the implementation of operational pr e v en-
tion measur es. And in the end, patr ols might ne v er e v en see a cr iminal, as the
rationale of cr ime pre v ention is largely based on the lo g ic of deter rence that is
cr eated b y the visibility of the police in pub lic space .
Is pr edicti v e policing not as sexy as it is at times presented then? W e belie v e
it v er y much is. Once w e str ip a w a y an y superficial science- fiction la y er s, pr e-
dicti v e policing offer s a windo w into the ongoing transfor mation of police
w ork along the lines of dig itization, data, and algor ithms. An analysis of pr e-
dicti v e policing allo ws us to gain insights into larger r econfiguration patter ns
that concer n the relations betw een society , cr ime , and the police . Accor dingly ,
this book is inter ested in practices of cr ime prediction and the changes in
police w ork that emanate fr om the use of pr edicti v e policing softw ar e . It first
and for emost pr o vides an academic per specti v e on kno wledge pr oduction and
social or der in a dig ital age . J ust as w ell, ho w ev er , it does also offer a civil liber-
ties per specti v e on the undesirab le societal effects that algor ithmic analytics in
police w ork can unfold. Last, but not least, fr om the angle of police profes-
sionals, it affor ds an oppor tunity to use insights fr om the study of predicti v e

Criminal futur es 3
policing as a guide for a r esponsible implementation of data- dr i v en tools that
speaks to the pr otection of human r ights as much as it speaks to the operational
needs of police organizations.
Our study will ine vitably deb unk some of the g rand claims with which
the theme is associated. Contrar y to the techno- utopian nar rativ es that w e
often find in the statements of police manager s, politicians, pr iv ate companies,
and – not least – the media, ther e is in f act little “Big Data”, “artificial intel-
ligence”, or “r eal- time a war eness” to be found in ev er yday cr ime pr ediction.
Most appr oaches to pr edicti v e policing mobilize w ell- estab lished cr iminolog i-
cal theor ies, are based on rather simple models and a limited amount of data
points, and ar e inter ested in clear- cut and easily implementable for ecasts that
need not necessar ily be “tr ue” but mer ely accurate enough to infor m opera-
tional measur es.
Pr edicti v e policing is also not “new” in the sense of a disr upti v e inno vation.
It builds lo g ically on se v eral larger trajector ies within police w ork, including
cr ime analysis, the tur n to w ar d pr e v ention and cor responding patr ol strateg ies,
and the mobilization of scientific methods and tools. Notwithstanding these
lineages, pr edicti v e policing has the potential to reconfigur e the w a ys in which
the police constitute kno wledge about the intr icate r elationships betw een soci-
ety and de viant beha vior . Algor ithmic cr ime analysis tools r epr esent a qualita-
ti v e leap for the police , as the y mak e it possib le to go deeper into data, explor e
them in mor e systematic w a ys, pr oduce situational insights much quick er ,
and – at least in theor y – spark mor e dynamic and flexible operational
measur es. Pr edicti v e policing in this sense comes with the pr omise to r estr uc-
tur e the use of r esour ces in a mor e efficient f ashion, gear ed to w ar d targeted
inter v entions in cr iminal acti vities as the y unfold. And at the same time , it
speaks v er y much to an incr easing manager ialism that forces pub lic agencies
to rationalize and optimize their acti vities, par ticularly in times of political and
public pr essure and b udget cuts.
In or der to under stand the impact of pr edicti v e policing, w e believ e tw o
things ar e necessar y . Fir st of all, w e need to study algor ithmic cr ime analysis not
as an isolated technolo g ical ar tif act b ut as a sociotechnical practice . Predicti v e
policing consists not only of softw ar e , algor ithms, and data sour ces. While it is
impor tant to understand ho w data ar e tur ned into cr iminal futur es, the ques-
tion if and ho w predicti v e policing comes to matter in e v er yda y police w ork
hinges on ho w police depar tments incor porate algor ithmic cr ime analyses into
their organizational str uctur es and occupational cultur es and ho w the y manage
to tur n them into operational measures. Pr edicti v e policing, as w e will illustrate
thr oughout this book, in v olv es police officers, mor ning br iefings, patr ol cars,
election campaigns, data pr otection, and gut feelings as m uch as it in v olv es data
and algor ithms. Studying predicti v e policing as a sociotechnical system means
to pa y attention to a m ultiplicity of technical, human, organizational, cultural,
political, ethical, legal, and– not least – economic elements that matter in the
pr oduction and pr e v ention of cr iminal futures.

4 Criminal futur es
(crime) data
algorithmic
anal ys is
visualiz a ti on &
dissemina ti o n
patrollin g
Fi gure 1.1 Pr edictive policing as a chain of translation
Pr edicti v e policing is, in its essence , about the question of ho w algor ithms
can dir ect the actions of patr ol officers in the streets. In or der to do so , it needs
to align a v ar iety of human and nonhuman elements. As Figur e1.1 illustrates,
pr edicti v e policing includes a number of inter r elated steps. It star ts with the
occur rence of cr ime and the data that the police create fr om and about cr ime .
It continues with the analytical pr ocess dur ing which the technical character-
istics of pr edicti v e policing softw ar e come to matter as much as the question
of ho w algor ithms and humans w ork together and split tasks. Insights fr om the
analytical pr ocess m ust subsequently be r ender ed intellig ib le and actionab le and
be disseminated acr oss m ultiple specialized di visions until the y can e v entually
infor m patrol w ork. Finally , if pr edicti v e policing is to ha v e an effect on the
occur rence of cr ime , allegedly cr iminal futures m ust be acted upon b y str eet
patr ols. The r esult of the pr edicti v e policing pr ocess is an alter ed cr iminal en vi -
r onment that for ms the basis for new data cr eation and sparks the next iteration
of the cycle .
Our analysis dra ws attention not only to these distinct steps, b ut just as w ell
to what happens in the gaps betw een them. Predicti v e policing tak es place in
patr ol cars just as much as it does at cr ime scenes where data ar e cr eated, in the

Criminal futur es 5
back office wher e r isk estimates are pr oduced, and in meetings where r esour ces
ar e coor dinated and shifts scheduled. These differ ent pr ofessional life w orlds
need to be connected, and their actor s need to be aligned behind a common
cause . Only then can kno wledge and po w er be pr oduced and tra v el thr ough
police organizations in or der to infor m the w ork of str eet patr ols. Thr oughout
this book, w e will dra w par ticular attention to the translation pr ocesses that
br idge the gaps betw een differ ent domains of police w ork. T ranslation is what
br ings cr iminal futur es into being in e v er yda y police w ork – and under standing
translation w ork will allo w us to situate ho w pr edicti v e policing comes to mat-
ter not only vis- à- vis the police themselv es, b ut vis- à- vis society .
Second, in or der to study ho w sociotechnical relations come into being and
ho w such translation tak es place , an empir ical appr oach is paramount. Look-
ing at policy- making, legal discourses, algor ithms, or softw ar e interfaces will
r e v eal impor tant insights about some of the imag inar ies that under pin pr edic-
ti v e policing, but these insights will r emain par tial accounts if not pr operly
contextualized within actual police practices. Sociotechnical systems, in other
w ords, m ust be studied “in the wild” in order to account for the fr ictions, con-
tradictions, appr opr iations, institutional lear ning processes, and general change
that occur s with and thr ough them. At the time of wr iting this intr oduction,
fe w detailed studies that in v estigate these issues ar e a v ailable . Although pre-
dicti v e policing has more r ecently been one of the most pr e v alent topics in
r esear ch on cr ime, (domestic) secur ity politics, the police , and cr iminal justice ,
the studies b y Manning (2008) on dig ital cr ime mapping and Bra yne (2017,
2021) on policing and sur v eillance stand out as comprehensi v e accounts that
empir ically in v estigate ho w the police are attempting to v entur e into the futur e
in or der to tame it.
Other w orks that ha v e already been pub lished ha v e studied the r ole of algo-
r ithms and data in the constitution of insecure and cr iminal futures (Amoor e
and Rale y , 2017; Aradau and Blank e , 2017 ; Kaufmann, 2018 , 2019; Kaufmann
et al., 2019), often with a cr itical edge that foreg r ounds potential issues of
discr imination, profiling, and social sorting vis- à- vis dig itized and automated
modes of policing (v an Brak el and de Her t, 2011 ; Mantello , 2016 ; McCull-
och and W ilson, 2016 ; van Brak el, 2016 ; Andr eje vic , 2017 ; F erguson, 2017 ;
Sander s and Condon, 2017 ; Sanders and Sheptycki, 2017 ; Bennett Moses and
Chan, 2018 ; Wilson, 2018 ; Za vr šnik, 2019). These impor tant literatur es shed
light on the w a ys in which data and algor ithms can be mobilized in w ays that
cr eate concer ns fr om ethical and legal per specti v es, and their w ar ning calls
r esonate w ell within debates about ho w w or r ying dev elopments in policing,
la w enfor cement, and cr iminal justice might be curbed. Despite this, they tend
to pr edominantly appr oach pr edicti v e policing fr om an exclusi v ely technolo g i-
cal v antage point that for eg r ounds the w orkings of algor ithms while brack eting
the “social side” of policing – that is, the organizational str uctur es and e v er yda y
occupational practices and r outines that shape ho w pr edicti v e policing comes
to matter .

6 Criminal futur es
Ther e exists another body of w ork that foreg r ounds practical and policy-
or iented questions around pr edictiv e policing, for instance regar ding best prac -
tices and optimal modes of implementing softw ar e tools (Beck and McCue ,
2009; P ear sall, 2010 ; P er r y et al., 2013 ; Bab uta, 2017 ; Har dyns and Rummens,
2018 ). Ho w e v er , this “applied” literatur e is in most cases inter ested in solving
tak en- for- g ranted pr ob lems rather than in theor etically infor med engagement
with pr edicti v e policing and the wider implications that it holds for the w a ys
in which the police pr oduce and act upon cr iminal futures. Last, b ut not least,
the cur rent scholarly discourse on predicti v e policing is v er y US- centr ic , lead-
ing to an analytic o v er r epr esentation of r isk profiling appr oaches to predicti v e
policing. With this book, w e seek to address these gaps in the literatur e b y pr o-
viding a multiy ear empir ical case study of pr edicti v e policing in tw o Eur opean
countr ies: Ger man y and Switzerland.
Our study
Conceptually building on sociolo g ical and cr iminolo g ical w orks that ha v e
in v estigated the implementation and use of infor mation and communication
technolo g ies in police w ork and the fr ictions and transfor mations that these
ne w tools undergo as the y enter into institutional, organizational, and practi-
cal contexts (Marx, 1988 ; Ackr o yd et al., 1992 ; Er icson and Hagger ty , 1997 ;
Chan, 2001 ; Manning, 2001 , 2008 ), this book presents a detailed account of
pr edicti v e policing as a sociotechnical practice of constituting and addressing
cr iminal futures. The case selection – Ger man y and Switzerland – w as, to a
cer tain extent, dictated b y the locations of our w orkplaces as w ell as by the
f act that both of us ar e nati v e Ger man speak er s. In Eur ope , Ger man and Swiss
police depar tments w ere , ho w e v er , among the trailblazer s that started exper i-
menting with pr edicti v e policing early on (par ticularly the Zur ich Municipal
P olice Depar tment and the State P olice Depar tment of Ba v ar ia). They ther e -
for e pr esented suitable r esearch sites within a field that w as still v er y m uch in its
inf ancy and undergoing contin uous changes dur ing the per iod of our r esear ch
(2016–2019), with r egar d to both technolo g ical de v elopment and organiza-
tional and operational implementation (Egber t, 2017 ; Seidenstick er et al.,
2018 ). Finally , a number of Ger man and Swiss police forces (the state police
depar tments of Ba var ia and Lo w er Saxon y and the cantonal police depart-
ments of Aargau, Basel- Land, and Zur ich as w ell as the Zur ich Municipal
P olice Depar tment) opted to exper iment or w ork with the same softw are tool
(PRECOBS b y Ger man manuf actur er IfmPt), thus enab ling us to compar e to
a cer tain extent ho w predicti v e policing w as beg inning to take shape within
differ ent organizational contexts.
Ho w e v er , our empir ical w ork should not be mistak en for a comparati v e
in v estigation in a for malized sense . Ther e w as considerable v ar iation in organi-
zation, r esour ces, political context, strateg ic or ientation, scope of predicti v e
policing, and softw ar e use betw een the depar tments w e studied. A large deg r ee

Criminal futur es 7
of this v ar iation can be attr ib uted to political str uctur es. Both Switzerland and
Ger many ar e federally organized countr ies, in which the political competen-
cies for domestic secur ity are organized at state le v el (Ger man Bundesländer ,
Swiss Kantone ). This means that ther e ma y be considerable differ ences betw een
e v en neighbor ing jur isdictions not only in ter ms of the go v er nment constel-
lations and cor responding political pr og rams that impact police competencies
and budgets b ut also in ter ms of larger strateg ies of patr olling and cr ime pre-
v ention (Wilz, 2012). Against this backdr op , our study should be under stood
as a multisite perspectiv e on predicti v e policing practices that pr o vides in- depth
empir ical insights into the wa ys in which predicti v e policing r econfigur es local-
ized police practices (Maguir e , 2018: 140).
W e conducted empir ical r esear ch with 11 police departments, four of them
located in Switzerland (the cantonal police depar tments of Aargau, Basel- Land,
and Zur ich as w ell as the Zur ich Municipal P olice) and sev en in Ger many
(the state police depar tments of Ba var ia, Berlin, Baden- W ür ttemberg, Ham-
burg, Lo w er Saxon y , Nor th Rhine- W estphalia, and Brandenb urg). All these
depar tments w ere , dur ing the r esear ch per iod, either already using pr edictiv e
policing softw ar e on a r egular basis, running field exper iments in or der to
deter mine whether to use and/or ho w to best implement pr edicti v e policing,
or de v eloping their o wn pr edicti v e policing tools. This fragmentation must be
seen as a testament to the no v elty of pr edictiv e policing at the time , with a lot
of uncer tainty sur r ounding k ey decisions such as whether to pur chase off- the-
shelf commer cial softw ar e or tr y to b uild custom- tailor ed tools in- house , ho w
to fit algor ithmic modes of data analysis into existing IT infrastr uctures, and
ho w to accommodate special attention to r isk ar eas within patr ol practices.
As ther e is, as of the time of wr iting, only one commercial Ger man- language
pr edicti v e policing application a v ailab le (PRECOBS), those police depar tments
who decided not to de v elop their o wn in- house solution ine vitab ly w ound up
with PRECOBS . In our case , six out of 11 depar tments used the softw are
at some point betw een 2016 and 2019. Ha ving been the fir st r eady- to- use
pr edicti v e policing tool on the mark et, PRECOBS w as also used as a major
r efer ence point for the de v elopment of in- house softw are tools b y other police
depar tments. Although our empir ical mater ial includes se v eral other predic -
ti v e policing tools (KLB- operati v , Kr imPr o , Pr eMAP , SKALA), most technical
r efer ences thr oughout this book r elate to PRECOBS in either its first v ersion
(no w called PRECOBS Classic) or the second iteration (PRECOBS Enter-
pr ise) that was r olled out in 2019.
PRECOBS pr imar ily specializes in r esidential burglary prediction. Its theo-
r etical model is pr edicated upon near- repeat victimization theor y (P olvi et al.,
1991; Far r ell, 1995 ; T o wnsle y et al., 2003). In simplified ter ms, PRECOBS
computes r isk estimates for residential b urglar ies based on “tr igger incidents”
that indicate a high lik elihood of follo w- up cr imes in the spatial and temporal
vicinity (i.e ., “near r epeats”). The underlying assumption is that domestic b ur-
glar ies are mostly committed b y pr ofessionalized ser ial offenders who identify

8 Criminal futur es
pr ofitab le target neighborhoods, rationally assess the r isk of detection and
ar rest, and in case of a positi v e cost- benefit ratio , str ik e multiple times within
a shor t time per iod and mo v e on to another neighborhood or city befor e the
police can tak e counter measures ( J ohnson et al., 2007 ; Far rell and P ease , 2014 ;
Sidebottom and W or tle y , 2016).
The rationale behind PRECOBS is to put the police in a position wher e the y
can identify ongoing b urglar y ser ies and acti v ely inter v ene in or der to pr e v ent
fur ther offences (Schw eer , 2015 ; Balo gh, 2016 ; Schw eer , 2016). PRECOBS is
thus a highly selecti v e analytical tool, as it not only exclusiv ely focalizes domes-
tic burglary but also pr imar ily targets a specific offender type (the pr ofessional
ser ial burglar). The data analysis in the pr ediction pr ocess r ests on r elati v ely fe w
data points. Usually these ar e the time of the incident, modus operandi, haul,
type of housing, and str eet addr ess and GIS coor dinates of a burglary ( Balo gh,
2016 : 336). Assuming that these character istics are sufficient to identify tr igger
incidents within cr ime data, the softwar e issues an aler t that indicates increased
cr ime r isk for specific neighborhoods and time frames as soon as it detects
a combination of pr edefined tr igger cr iter ia. What PRECOBS predicts, in
a str ict sense, is thus the r eplication of an already r ecor ded cr iminal activity ,
which is extended along the dimensions of time and space .
Ov erall, the model as w ell as the algor ithms applied here ar e arguably not
v er y complex or adv anced. On the contrar y , it could be argued that the main
contr ibution of PRECOBS is an automation of pr e viously man ually perfor med
cr ime analysis. Ho w ev er , in doing so , it pro vides significant increases in speed
and scale , enab ling timely r eactions to ongoing cr iminal activity that w ould not
ha v e been possible befor e. Wher eas in the past, cr ime for ecasts tended only to
become a v ailable when the y w ere alr eady outdated, algor ithmic cr ime analy-
sis pr o vides an oppor tunity to apply pr e v ention strateg ies while a presumed
burglary ser ies is still acti v e and the offender is looking to str ik e as man y times
as possible within a short time frame and within a small local radius. This
kno wledge , so the rationale , can then be used to maximize the effecti v eness
and efficiency of pr e v ention measures (Ok on, 2015 ; Schw eer , 2015). The most
impor tant aspect of pr edicti v e policing is, in this sense , that it minimizes the
time per iod betw een data collection, analysis, and the pr oduction of action-
able intelligence , meaning that operational cr ime pr e v ention measur es can be
implemented mor e quickly and in a mor e targeted f ashion. Kno wledge pr o-
duction and action must ther eby not be understood as separate domains, but as
closely entwined elements of the pr edicti v e policing pr ocess.
W e opted to methodologically tr iangulate this pr ocess in our r esear ch
thr ough a combination of interviews, ethno g raph y , and document analysis.
Fir st of all, w e conducted a ser ies of 62 qualitativ e , semistr uctur ed interviews.
The major ity of our interlocutor s w ere police officers on the analytical, tacti -
cal, and operational le v els, thus co v er ing all practical police lev els of rele vance
for pr edicti v e policing (i.e ., cr ime analysis, central planning and resour ce man-
agement, local police chiefs and shift super visors, patrol for ces). This was not

Criminal futur es 9
al w a ys possible within each police depar tment, b ut w e w ere ab le to assemble
cr oss- cutting per specti v es fr om all r ele v ant le v els. Mor eo v er , w e spok e with
senior officer s who w er e r esponsible for the integration of predicti v e polic-
ing into their depar tments, including political, administrati v e , and manager ial
aspects. Last, but not least, w e engaged with designer s and pr o g rammers in
or der to incor porate the imag inar ies and decisions that shaped algor ithms, user
interf aces, and modes of visual r epr esentation.
Second, w e conducted focused ethnog raphies in or der to understand the
concr ete w a ys in which predicti v e policing becomes a par t of e v er yda y police
w ork. W e w er e ab le to shado w cr ime analysts dur ing their w ork with pr edicti v e
policing softw ar e , and this ga v e us insights into the details of the cr ime analysis
pr ocess and the challenges, insecur ities, and contingencies that are attached to
this pr ocess. W e also had the oppor tunity to participate in an end- user meeting
that w as organized b y PRECOBS manuf actur er , IfmPt, and f acilitated b y the
Cantonal P olice Depar tment of Aargau in 2018. Dur ing the meeting, police
r epr esentati v es fr om Ger many , Switzerland, and Austr ia exchanged practical
exper iences from their w ork with PRECOBS and gav e feedback to the soft -
w ar e man uf actur er . Last, but not least, w e f acilitated a w orkshop with Swiss
police depar tments at ETH Zur ich in 2018. Ov erall, 40 field pr otocols w er e
pr oduced.
Finally , w e complemented our field r esear ch with document analysis.
Thr oughout the r esear ch per iod, w e collected a total of 378 rele v ant doc-
uments with r efer ence to pr edicti v e policing in Ger man y and Switzerland,
including pr esentation slides, handbooks, manuals, best practice guidelines,
scr eenshots, photo g raphs, r epor ts, e v aluations, parliamentar y debates, official
statements, and per sonal cor r espondence . Some of these documents w er e for
inter nal use only , and w e w er e not g i v en per mission to cite or refer ence them
in our w ork. They did nonetheless help us to understand organizational chal-
lenges and practices with r egar d to pr edicti v e policing. Ov erall, the inclusion
of a wide v ar iation of official and inter nal documentation amended the subjec -
ti v e per specti v es pr o vided by interviews and ethno g raphic r esear ch b y adding
insights into the specific pr ob lem constellations, use cases, and contr o v er sies
that sur r ounded the de v elopment and implementation of predicti v e policing in
Ger many and Switzerland.
All data w ere analyzed thr ough thematic coding and subsequent qualitativ e
content analysis to fur ther str uctur e the mater ial. For the coding pr ocess, w e
used the qualitati v e data analysis softw ar e MAXQD A (K uckar tz and Rädik er ,
2019 ). In concr ete ter ms, inter view transcr ipts, field pr otocols, and documents
w ere in an initial r ound of analysis coded with refer ence to pr edefined main
categor ies that had been der i v ed fr om the literatur e and fr om our pr imar y
r esear ch inter ests (e .g., “data”, “cr ime pre v ention”, “space”). The code str uc-
tur e w as extended thr oughout subsequent r ounds of analysis and r efined in an
inducti v e f ashion, accommodating thematic complex es that emerged from the
data. This combination of deducti v e and inductiv e coding w as infor med b y

10 Criminal futur es
g r ounded theor y methodolo gy (Strauss and Corbin, 1990 , 1994 ), speaking
to the f act that thr oughout empir ical r esear ch pr ocesses, m utually constitu-
ti v e effects betw een iterati v e r ounds of data collection and analysis ar e to be
expected. Rather than subscr ibing to a radical for m of induction, our analysis
w as thus epistemically under pinned b y a notion of “theor etical empir icism”
( Kalthoff et al., 2008) that pr esupposes an inseparab le and fundamentally r ecip-
r ocal r elationship betw een theor y and empir ical resear ch.
P er ag r eement with our r esear ch par ticipants, all data ha v e been anon ymized
to an extent that indi vidual per sons, places, and institutions cannot be iden-
tified. In cases wher e infor mation was fr eely av ailable in the pub lic domain
(e .g., which police departments use predicti v e policing applications, details on
softw ar e packages, or infor mation publicly comm unicated b y police depart-
ments), w e ha v e opted not to anonymize . References to our empir ical mater ial
thr oughout this book ar e mark ed as “I” (inter vie ws), “P” (pr otocols), or “D”
(documents) and n umber ed accor ding to the pr oduction of documentation
thr oughout the r esear ch pr ocess. In some cases, therefor e , number ing is not
continuous.
In summar y , w e belie v e the multisited, m ultimethod fieldw ork appr oach that
w e pur sued is w ell suited to explore ho w pr edicti v e policing transfor ms the
w a ys in which the police pr oduce kno wledge about cr ime and society and act
upon that kno wledge . It allo w ed us to empir ically situate algor ithmic modes
of cr ime analysis within larger trajector ies of police w ork, technology , and the
political rationales that under pin the tur n to w ar d data analysis and pr e v enti v e
inter v ention. And while our findings might not be easily generalizable due to
the idiosyncrasy of national, r eg ional, and local models of police organization
and policing strateg ies, the y do in f act cor respond closely with those of exist-
ing w orks on dig itization and secur ity , the transfor mation of policing, and the
societal and ethical challenges that algor ithmic means of kno wledge pr oduction
pose .
Our main message
The fir st main message that w e seek to con v e y thr ough our empir ical analysis
is that pr edicti v e policing must be understood as a process that is embedded
within a set of complex sociotechnical r elations. In or der to come to matter in
e v er yda y police w ork, cr ime for ecasts m ust be able to connect v ar ious special-
ized police di visions and their pr ofessional life w orlds. Only when k e y human
and nonhuman elements ar e pr operly aligned will kno wledge and po w er be
successfully be transmitted fr om the back office to the str eet le v el and be able to
infor m patrolling and cr ime pr e v ention strateg ies. An analytical lens on transla-
tion pr ocesses allo ws us to under stand the challenges, fr ictions, and unintended
consequences in v olv ed in complex sociotechnical systems.
The second main message of this book is that the implementation and use of
pr edicti v e policing softw ar e can in man y r egar ds be seen as a bluepr int for the

Criminal futur es 11
fur ther dig itization of police w ork. Cr iminal futur es m ust be understood not
only with r egar d to the spatiotemporal for ms of r isk that the police cr eate and
act upon with pr edicti v e policing softw ar e b ut also with r egar d to the futur e of
policing itself . Ev en though predicti v e policing in e v er yda y practice might not
al w a ys liv e up to the lofty and futur istic ambitions of some of its adv ocates, it
is safe to sa y that the police’ s tur n to the future in a systematic and data- dr i v en
f ashion has significant r eper cussions for ho w police w ork is conducted, ho w
the police shape their r elations with the public , ho w cr ime is conceptualized
as a social phenomenon, what should be done about it, and ho w it should be
done .
Pr edicti v e policing might in f act be consider ed as a fir st, car eful step to w ar d
“datafication” and “platfor mization” of police w ork. As police depar tments
ar e star ting to scratch the dig ital surf ace , it has created the a w ar eness that the
police need to r efor m IT infrastr uctures, foster data literacy , str engthen cr ime
analysis di visions, and lobb y for legal framew orks that enable data shar ing acr oss
jur isdictions if they w ant to follo w in the footsteps of pr iv ate industr y and sys-
tematically exploit the data tr easur es the y ha v e alr eady been cr eating for a long
time . Our r esear ch lea v es us with little doubt that these larger trajector ies will
r esonate with political pr ior ities and technolo gy de v elopment. Ev en though
pr edicti v e policing in its cur r ent for m might appear to be pedestr ian and piece-
meal, it is in all lik elihood her e to sta y , to be fur ther de v eloped and refined, to
be expanded to co v er ne w types of cr ime , to include mor e and larger datasets,
and to continue transfor ming the w a ys in which w e ar e policed.
These tendencies for eg r ound the need to cr itically accompan y ho w algo-
r ithmic tools become par t of police w ork. Adv anced data- dr i v en analytical
methods change the w a ys in which the police percei v e the w orld, mak e sense
of it, and act within it. When cr iminal futures come into being in the for m
of algor ithmically produced r isk estimates, this can ha v e wide- rang ing conse-
quences for ho w the police pr ior itize cr ime pr e v ention measures differ ently
acr oss neighborhoods, ho w patr ol officers interact with citizens, and it can
impinge on the accountability of police organizations for their actions. P olice
w ork is a k e y function for the pr oduction and maintenance of public or der , b ut
it can also discr iminate, exclude , and violate civil liberties and human r ights.
When algor ithms mediate ho w the police pr oduce po w er and kno wledge,
close in v estigation of these pr ocesses is paramount.
Studying ho w predicti v e policing comes to matter in e v er yda y police w ork
helps us to under stand and situate these challenges. Engag ing the sociotechni-
cal practices of algor ithmic cr ime analysis and the operational measur es based
upon it highlights ho w predicti v e policing is a complex, multile v el pr ocess that
is embedded in organizational str uctur es and occupational cultur es. It cannot
be under stood in an isolated fashion (e.g., as a techno- utopian tool that will
r e v olutionize policing), but needs to be car efully put into context. Such an
appr oach pr esupposes to tak e ser iously both the social and the technical side
of pr edicti v e policing and to tak e into account the contradictions, fr ictions,

12 Criminal futur es
and adjustments that ar e pr oduced at their intersections. These insights can
be mobilized to identify strateg ies for ho w predicti v e policing can be imple-
mented and used in r esponsible w a ys, and w e will end the book with some
practical r ecommendations that can help in doing so .
The structure of this book
The str uctur e of this book is infor med by the classical “Coleman boat” (Cole-
man, 1990). It star ts on the macr o lev el with general theor etical and conceptual
considerations, then di v es into the micr o le v el of empir ical study , and finally
r eagg r egates the findings and pr o vides an e v aluation and an outlook. This means
that r eader s inter ested in an o v er view of pr edictiv e policing and its or ig ins and
connections to chang ing models of patr olling and cr ime pre v ention as w ell as
its effects on organizational change ar e in vited to focus on Chapter s 2 and 3.
F or those who look for a detailed r econstr uction of pr edicti v e policing prac-
tices and the translation effor ts in v olv ed in br ing ing algor ithmic cr ime forecasts
to the str eet le v el, w e can offer a shortcut to Chapter s 4–7. And readers with
an inter est in an e v aluation of pr edicti v e policing fr om the perspectiv e of the
police as w ell as fr om a wider societal angle might w ant to jump to Chapters8
and 9. Ev entually , Chapter 10 g i v es an outlook and some practical advice for
a r esponsible use of data- dr iv en tools for cr ime pre v ention and wider issues of
secur ity and social order . Reading the entir e book fr om star t to finish will, of
cour se , mak e for the best o v erall exper ience . In the follo wing parag raphs, w e
br iefly summar ize each of the chapter s.
Chapter 2 situates predicti v e policing within larger trajector ies of inno v ations
in police w ork and cr ime pr e v ention. The emergence of predicti v e policing,
as the chapter illustrates, must be understood in light of general tendencies to
r ender policing mor e futur e or iented, scientifically infor med, and data dr iv en.
Mor eo v er , it must be seen within a lineage of cr ime pr e v ention strateg ies since
the 1970s, including the lik es of comm unity policing, pr oblem- or iented polic-
ing, hot- spot policing, and intelligence- led policing. The chapter pr oceeds to
pr esent an o v erview of differ ent appr oaches to predicti v e policing. Differen -
tiating betw een per son- based and place- based appr oaches, it details differ ent
strateg ies for ho w data, theor ies, and models can be mobilized to come up with
statements about possible futur es. Ov erall, predicti v e policing, so w e argue ,
pr esents y et another step in a rather long histor y of effor ts to render police
w ork more effecti v e and efficient. Ther e is considerable contin uity in the w a ys
in which police organizations seek to pr edict and addr ess the futur e . Pr edic-
ti v e policing should, in summar y , be under stood as an e v olution rather than a
r e v olution – ho w e v er , as an ev olution that nonetheless bear s the potential to
fundamentally r econfigur e organizational r outines and policing practices.
Chapter 3 pr o vides an o v erview of the existing literatur e on technolo gy
and police organizations and de v elops a conceptual and analytical under stand-
ing of technolo gy as embedded within larger sociotechnical systems. Fr om an

Criminal futur es 13
organizational point of vie w , technolog ical tools ar e lik ely to unfold a number
of r eper cussions that go be y ond the or ig inally intended scope , including the
possibility to cause acti v e resistance as the y unsettle long- standing r outines and
habits. In or der to under stand ho w such r eper cussions come about, w e suggest
to appr oach cr ime prediction technolo gy as interw o v en into social and organi-
zational contexts and to highlight the r elations that pr edicti v e policing for ms
with its en vir onment. Ev entually , the chapter intr oduces the concept of transla-
tion, which allo ws us to trace the pr oduction and transmission of kno wledge
and po w er thr oughout police w ork. Dra wing attention to the coordination and
alignment acti vities betw een different human and nonhuman elements that ar e
necessar y to mak e pr edicti v e policing w ork, translation addresses the question
of ho w an algor ithm e v entually manages to mo v e patr ol officer s thr ough space
for the sak e of cr ime pre v ention.
Chapter 4 explor es the r elation betw een data and speed in pr edicti v e polic-
ing. It star ts b y examining ho w the police pr oduce data fr om cr ime scenes and
illustrates ho w the repr esentation of cr iminal activity in datasets is impacted b y
epistemic uncer tainties and the translation of social phenomena into fix ed clas-
sification systems. Generally speaking, the police usually ha v e to g rapple with
data that tend to be incoher ent, inaccurate , and unr eliab le – and thus need
to be subjected to multiple la y er s of amendment and quality contr ol befor e
the y can be analyzed. This cr eates considerable tension with r egard to pr edic-
ti v e policing and the presupposed need to run analyses as quickly as possible
in or der to be able to interv ene in ongoing cr iminal activity . As the quality
of cr ime data usually only impr o v es o v er the cour se of in v estigations, police
depar tments f ace a trade- off situation where the y ha v e to decide whether to
immediately r un analyses based on potentially unr eliab le data or whether to
w ait for consolidated data b ut r un the r isk of r ecei ving alr eady outdated r esults.
This trade- off m ust, ho w e v er , also be under stood vis- à- vis the daily rh ythm of
public life and cr iminal acti vity within which police w ork tak es place . Ov erall,
the chapter for eg r ounds the complexity of data and m ultiple temporalities in
pr edicti v e policing.
Chapter 5 looks into the relations betw een algor ithms and human analysts.
As pr edicti v e policing applications aim to f acilitate analytical w ork through the
automation of complex tasks, the y aim to r educe the w orkload for humans
and accelerate cr ime analysis. In doing so , they do , ho w ev er , ine vitab ly r emo v e
(par ts of) the analytical pr ocess from sight. The chapter in v estigates ho w pre -
dicti v e policing reconfigur es the r elationship betw een humans and machines
and discusses some per tinent r egulator y and nor mativ e questions that come to
the for e when analytical tasks ar e hidden in black- bo x ed algor ithmic systems.
Our analysis sho ws ho w the police still consider human operators essential in
or der to r e vie w the data basis on which pr edicti v e policing softw ar e computes
outputs. At the same time , fr om a legal and ethical per specti v e , police depar t-
ments ar e bent on k eeping decision- making an exclusiv ely human affair . This
is, ho w e v er , not easy , as arguing against a machine can be quite challeng ing for

14 Criminal futur es
human operator s. P olice depar tments ha v e , ther efor e , come up with a number
of safeguar ds that ar e supposed to suppor t humans and k eep the algor ithm in
check.
Chapter6 engages ho w cr ime r isk, once computed, is made intellig ible and
actionable and ho w it is disseminated throughout v ar ious stages of police w ork:
fr om the analyst’ s desk to central planning and operations, and fr om ther e to
local police stations, shift super visors, and patrol officers. The analysis pa ys
par ticular attention to tw o aspects. Fir st, it highlights ho w the dissemination
of r esults fr om algor ithmic cr ime analysis m ust speak to differ ent audiences
if it is to successfully br ing r isk on the str eet and infor m targeted pre v ention
measur es. In other w ords, it needs to enr oll different human and nonhuman
elements in a common cause and be able to speak to differ ent rationales and
lo g ics. Second, our analysis in v estigates ho w r isk is visualized in order to do so .
Specifically , w e explor e ho w the use of maps puts r isk in relation to space and
establishes the existence and coor dinates of cr iminal futur es in an intuiti v e and
actionable fashion.
Chapter 7 analyzes ho w r isk estimates become enacted b y patr ol units in
their w ork practices. It places predicti v e policing within larger trajector ies of
patr ol techniques and, particularly , within the conflict betw een an occupa-
tional cultur e of discr etion on the one hand and aspirations of manager ialism
and micr omanagement of police w ork on the other . Vis- à- vis the entr enched
conflict betw een “craft” and “science”, the nar r o w spatial and temporal para-
meter s for targeted patr olling in predicti v e policing ha v e the potential to f a v or
rationalization o v er pr ofessional exper ience and intuition. Ho w ev er , as police
depar tments ha v e vir tually no possibility to track and monitor patr ol units, they
need to con vince patr ol officer s of the meaningfulness of algor ithmically pr o-
duced r isk. Ev entually , the chapter explores ho w the notion of cr iminal futur es
impacts the beha vior of patr ol officer s. While the lo g ic of the patr ol is generally
gear ed to w ar d the pr oduction of de viance and suspicion as a function of the
(mis)fit betw een per sons and their sur r oundings, ther e is r eason to belie v e that
pr edicti v e policing might reinfor ce alr eady existing concer ns in patr olling such
as racism, discr imination, or spatial prejudice .
Chapter 8 in v estigates the question whether pr edicti v e policing actu-
ally pr e v ents the occur r ence of cr ime . In light of the political pr ior itization
of burglary pre v ention and the public attention that pr edicti v e policing w as
subjected to , police depar tments needed to demonstrate that what the y w ere
doing w as in fact successful. Coming up with proof for the success of targeted
cr ime pre v ention is, ho w e v er , not easy . Complex social settings with dynamic
interaction effects, as w ell as numer ous possible inter v ening v ar iables, r ender
it almost impossible to attr ibute the nonoccur r ence of cr ime to the use of
pr edicti v e policing softw ar e in a causal f ashion. When f aced with these chal-
lenges, e v aluation studies of pr edicti v e policing thus opted to r edefine suc-
cess cr iter ia instead. Rather than aiming to establish statistical e vidence for
the assumed r elation betw een algor ithmic cr ime analysis, operational measures,

Criminal futur es 15
and decr easing r esidential burglary number s, police departments opted to high-
light the long- ter m organizational benefits of the use of cr ime pr ediction soft-
w ar e . By foreg r ounding aspects such as impr o v ed data- handling capacities and
communication pr ocesses, success w as framed in a sociotechnical f ashion as the
capability to pr oduce and transmit kno wledge and po w er acr oss different parts
of police w ork and to br ing r isk fr om the analyst’ s desk to the streets.
Chapter 9 widens the per specti v e and looks into the societal and ethical
ramifications of pr edicti v e policing. Against the backdr op that algor ithmic
cr ime analysis tools are often used to allegedly rationalize police w ork and
frame its technoscientific character as inno v ati v e , impar tial, and super ior to
human beha vior , it discusses a n umber of concer ns with regar d to the algo-
r ithmic production of r isk estimates and targeted cr ime pre v ention measures.
Fir st, the chapter looks into the data basis of pr edicti v e policing. F or a number
of r easons, cr ime data are lik ely to be biased. Used as input for algor ithmic
pr ocessing, such bias is lik ely to per sist, although potentially in rationalized and
less ob vious for ms. Second, the chapter engages the beha vior of patrol officers
within pr esumed r isk spaces. The notion of r isky en vir onments can lead to
incr eased suspicion, mor e agg r essi v e patr olling practices, and agg ra v ate exist-
ing racial and/or ethnic pr ejudice . Thir d, the chapter explor es ho w pr edicti v e
policing applications, b y design, encourage la w enforcement–hea vy policing
strateg ies. Pr edicti v e policing has been dev eloped on the basis of the same
assumptions as situational cr ime pre v ention and thus replicates the pr eference
to tr eat symptoms rather than to addr ess r oot causes of cr ime . Finally , the chap-
ter r e vie ws ho w predicti v e policing r emo v es analytical pr ocesses fr om sight and,
in doing so , potentially under cuts the accountability of police depar tments for
their actions.
Chapter 10 presents a br ief summar y of the book’ s main arguments as w ell
as an outlook and some practical advice for the use of pr edicti v e policing and
other algor ithmic cr ime analysis applications. It discusses ho w exper iences
fr om the implementation and e v er yda y use of pr edicti v e policing ha v e r e v ealed
a number of technical and organizational shortcomings in police depar tments
and ho w the political and public exposur e of pr edicti v e policing w as mobilized
to put these shor tcomings high on the r efor m agenda. Revie wing a n umber
of legal and technolo g ical initiati v es for future data- dr i v en policing in Ger-
man y and Switzerland, the chapter illustrates ho w predicti v e policing is lik ely
to agg ra v ate already existing tr ends to w ar d “datafication” and “platfor mization”
in police w ork. W e conclude the book with a call to carefully balance pr edic-
ti v e policing with civil liberties and human r ights and line out se v en practical
r ecommendations for a pr udent use of algor ithmic analysis tools in ev er yda y
police w ork.
Note
1 www .y outube .com/watch?v=5n2UjBO22EI (accessed 30 Apr il2020).

16 Criminal futur es
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Pr edicti v e policing did not appear out of the blue . Rather , it is fir mly anchored
within a long lineage of policing strateg ies, which ha v e in tur n been impacted
b y technolo g ical adv ancements and political pro g rams. T o understand specific
for ms of predicti v e policing and their effects on police w ork, it is impor tant to
situate their emergence vis- à- vis larger histor ical trajector ies of ho w the police
pr oduce kno wledge and pr e v ent cr ime . There is in f act little consensus about
whether and, if so , ho w predicti v e policing can be clearly differ entiated fr om
earlier for ms of cr ime analysis, cr ime mapping, and other computer- suppor ted
for ms of management, planning, and action. This chapter places predicti v e
policing within multiple o v erar ching tr ends in policing: dig itization, scientifi-
cation, the tur n to future- or iented action, economic and political pressur e on
police organizations, as w ell as the policing strateg ies, patr olling techniques,
and cr ime pre v ention pr o g rams that ha v e emerged vis- à- vis these trends.
Mor eo v er , pr edicti v e policing is not a single phenomenon. W e might define
it as the pr oacti v e use of algor ithmically mediated data analysis for the pur pose
of finding patter ns in datasets, based on which r isk estimates ar e pr oduced for
either indi viduals or locations and ar e operationalized in the for m of targeted
pr e v ention measures. It is, ho w ev er , not one model, not one pr ocess, not one
algor ithm, and not one softwar e application.
Rather , o v er the past decade “pr edicti v e policing” has emerged as a collec-
ti v e ter m for a plethora of w ays in which the police seek to addr ess the future
b y using algor ithmic data analysis in order to modulate it. It can be based on
nar r o w sets of cr ime data pr oduced by the police themselv es, or it can v enture
into “Big Data” and integ rate heter o geneous data sour ces. It can be founded on
static and r ule- based algor ithms, or it can incor porate the dynamics of machine
lear ning. It can be used to predict cr ime in par ticular places, or it can be used
to pr edict cr ime by specific persons. It can integ rate dynamic en vir onmental
infor mation such as w eather or traffic data. It can target b urglar y , car theft,
pick- pock eting, or gang violence . It can be dev eloped and designed b y the
police or b y pr iv ate companies. And these are just some of the possib le featur es
that account for v ar iations betw een different appr oaches. W e thus need to car e-
fully define what w e are speaking about when w e r efer to pr edicti v e policing.
Chapter 2
Pr edictiv e polic ing
a nditsorigins

20 Pr edictive policing and its origins
The second par t of the chapter pr o vides an o v er view of person- based and
place- based appr oaches that can cur r ently be encounter ed.
The police and t he futur e
The police ha v e b y no means only star ted to look into the futur e with the
adv ent of predicti v e policing applications. On the contrar y , ha ving al w a ys been
concer ned with the possibility of pre v enting cr ime rather than in v estigating
alr eady mater ialized offenses, police forces ha v e thr oughout histor y sought
to identify r egular ities in the occur r ence of cr ime and to estimate possible
futur e tr ends based on past e v ents (Guer r y , 1833 ; Quetelet, 1842 ; Burgess,
1928 ). And y et, with the dig ital age , the foundations on which the r elation-
ship betw een the police and the future r ests ar e undergoing major changes,
as actionable futur e- related intelligence is no w a v ailab le – intelligence that
can, and sometimes must, be put on the str eet by patr ol officer s mor e or less
instantly . As Manning (2008: 3) has put it, with regar d to the intr oduction of
cr ime mapping tools that w er e ab le to pr ocess unpr ecedented amounts of data
and pr o vide hither to impossib le glimpses into possible cr iminal futur es, the
police “ar e being dragged into the infor mation age, an age that imagines the
futur e pr ior to ex ecuting it”.
In line with the themes of dig itization (i.e ., the contin uous pr oduction of
unpr ecedented amounts of data, almost unlimited storage capacities and pr o-
cessing po w er , and no v el w a ys of algor ithmic kno wledge extraction fr om large
and heter o genous datasets), cr iminological literature has in r ecent y ear s engaged
at length with the police’ s reinfor ced, data- dr iv en tur n to w ard the futur e , the
means of br ing ing possible cr iminal futures into being, and the operational
measur es that might be used as w a ys of inter v ening in these futures. Er icson
and Hagger ty (1997) ha v e identified at an early stage the chang ing r ole of the
police as “kno wledge w ork er s” within a society g ra vitating to w ar d the estima -
tion and pr e v ention of r isks. The r ole of the police throughout the 1990s w as,
the y argued, incr easingly seen as a manager ial one that w as supposed to assemble
intelligence in or der to administer thr eat. This tendency w as largely suppor ted by
the widespr ead implementation of po w erful ne w IT systems that could stor e and
handle data on an unpr ecedented scale (Ackr o yd et al., 1992 ; Chan et al., 2001 ;
Cope , 2008 ; Manning, 2008). This dev elopment placed police kno wledge on a
br oader epistemic basis than e v er befor e when it came to quantifying the r elation
betw een society and cr ime and transfor med the w a ys in which the police w er e
able to br ing futur es into being in or der to infor m pre v ention.
The ne wfound technolo g ical ability to cr eate and systematically handle
infor mation, in tur n, led to what Maguir e (2016: 229) has called a “v er itab le
‘data explosion’ in the field”, and spark ed ne w methodolo g ical possibilities of
engag ing with the futur e . Mor e data, the underlying assumption ran, could
ultimately be tur ned into more intelligence and thus into mor e operational
capacities to acti v ely shape the future . The thir st for mor e and mor e data has

Pr edictive policing and its origins 21
r esonated w ell with nar rati v es of “Big Data” that thr i v e on the notion that ev en
unstr uctur ed datasets, if pr operly explored, w ould almost inevitab ly yield ne w
insights into the intr icate w orkings of society and the occur rence of cr ime
within it (McCue and P ark er , 2003 ; Beck and McCue , 2009 ; Bab uta, 2017 ).
It has mor eo v er been accompanied b y the dev elopment of mor e complex and
sophisticated algor ithmic means of data analysis that, coupled with increased
pr ocessing po w er , allo w for no v el w a ys of exploiting large datasets ( McCue ,
2007; Za vršnik, 2019).
Larger trajector ies of dig itization in policing must be contextualized with
r efer ence to tw o more specific de v elopments. Fir st of all, police w ork has since
the 1980s incr easingly been undergoing what Er icson and Shear ing (1986 )
ha v e identified as “scientification” – that is, the f act that police w ork, not
unlik e scientific practice , is framed as “a for m of action with attendant sym-
bolic and rhetor ical features, used to disco v er the tr uth and settle pr oblems
b y constr ucting a vie w that ‘satisfies certain cr iter ia of rational acceptability’ ”
( Er icson and Shear ing, 1986: 132). Refer ence to academic theor ies and mod-
els, as w ell as the application of adv anced statistical methods, has in this sense
pla y ed a pr ominent r ole in ho w the police ha v e sought to str engthen their
capacities of “tr uth constr uction” (Hagger ty , 2001). T echnolog ical inno v ations,
and par ticularly the implementation of infor mation and communication tech-
nolo g ies, ha v e fur ther helped to put these pr inciples to practice (Er icson and
Shear ing, 1986).
With the onslaught of dig ital data and the accompan ying possibility of
extracting ne w insights fr om data that had al w a ys been pr oduced on a r egular
basis, police organizations toda y sho w an incr eased willingness to push the
scientific mindset fur ther , in ter ms of both methods and the epistemic assump-
tions that under pin them, with paradigms such as “intelligence- led policing”
leading the w a y (Ratcliffe , 2016). Practices of exper imenting and tinker ing
with data in or der to explor e modes of practical inter v ention, suppor ted b y an
empir icist belief in “science as a mechanism that allo ws us to disco v er the tr uth
in the w orld” (Miranda, 2015: 424), ha v e largely contr ib uted to the r einfor ced
r ole of “intelligence” for all kinds of police and cr iminal justice activities ( Gill,
2000: 18).
Second, the tur n to w ard dig ital futur es has r esonated with a political- legal
mindset that is incr easingly set on pr e v enting undesired e v ents befor e the y
mater ialize. As McCulloch and Wilson (2016: 4) wr ite , what can be wit-
nessed at the inter section of dig itization and scientification ar e “br oader socio-
political transfor mations in under standings of secur ity and r isk [that] ha v e
r eor iented cr iminal la ws, and cr iminal la w- lik e pr ocesses and practices, to w ar ds
futur e thr eats”. Using slightly differ ent ter ms such as “prediction” (Aradau and
Blank e , 2017 ), “pre- cr ime” (Zedner , 2007), or “prepr ession” (Schink el, 2011 ),
scholar s ha v e intensely engaged the wider r eper cussions of a pr eoccupation
with thr eat, anticipation, and inter v ention for policing and the cr iminal justice
system. Data- dr i v en modes of anticipation and pr e v ention ha v e , in this sense ,

22 Pr edictive policing and its origins
been fier cely cr iticized for their potential to engender practices of sur v eillance
and pr ofiling that agg ra v ate indi vidually targeted modes of kno wledge pr oduc-
tion and interaction (Schauer , 2003 ; Harcour t, 2007 ; Gandy , 2009 ; v an Brak el
and de Her t, 2011), while operating on the basis of the assumed “pr edictability ,
impar tiality , and objectivity of technoscientific solutions” (Mantello , 2016: 2).
W e will pick up some of these questions with par ticular r egar d to pr edicti v e
policing in mor e depth in Chapter9.
The ev olution of c rime pr e v ention
Pr edicti v e policing aims at o v erhauling the w a ys in which the police patr ol
thr ough the dynamic pr oduction of cr ime r isk. It implies new strategies of
policing and cr ime pre v ention, and it has the potential to change par ts of
the police pr ofession into a mor e scientific , data- focused w a y of w orking.
But it did not come out of the b lue . Ev en though algor ithmic cr ime analy -
sis tools ar e at times pr esented as a “r e v olution” in policing (Back, 2016 ;
Thomson, 2018), the y should rather be under stood as an e v olutionar y
amalgam of differ ent strands of technolo g ical, practical, and organizational
de v elopments in policing. As Bier schenk (2016: 163) points out, “lik e all
social phenomena, police– whether in the sense of a par ticular police idea
or of a par ticular institution– are the r esult of their o wn histor y”. Explor -
ing ho w predicti v e policing picks up on larger trajector ies of cr ime pr e v en -
tion strateg ies will allo w us to better situate it within a chang ing policing
landscape and will also enable us to for eg round the unique character istics
that set pr edicti v e policing apar t fr om other methods such as cr ime mapping
or hot- spot policing.
Histor ically , as J ones and Ne wb ur n (1998: 18) put it, police tasks ha v e ev olv ed
ar ound “organised for ms of order- maintenance , peace- k eeping, r ule or la w
enfor cement, cr ime in v estigation and pre v ention and other for ms of in v estiga-
tion and infor mation- br ok er ing”. These basic pillars ha v e not changed, y et the
par ticular strateg ies and methods thr ough which they ha v e been enacted ha v e
been subject to ongoing r efor m. W e will limit our selv es to questions r elated to
cr ime pre v ention effor ts her e , as this is the main impetus of pr edicti v e polic-
ing appr oaches. Although cr ime pre v ention can be traced back to Rober t P eel
and the in v ention of the “ne w police” as an organization that had the explicit
task of pr e v enting cr ime (J obar d, 2014: 520; Mulone , 2019: 215f), the pre v en-
tion of cr iminal activity w as for quite some time after the Second W orld W ar
o v ershado w ed b y a pr efer ence for mor e r epr essi v e for ms of la w enforcement.
Cr ime pre v ention only became a higher political pr ior ity against the backdr op
of r ising cr ime le v els in the US in the 1970s and early 1980s. By that time ,
the standar d model of policing that w as pr edicated upon random patr ols and
r esponses to calls for ser vice had pr o v ed to be little effectiv e in br ing ing cr ime
le v els do wn (W eisbur d and Eck, 2004: 43; Tille y , 2008: 373; J ones et al., 2017 :
779), r esulting in a penal pessimism that questioned the general possibility

Pr edictive policing and its origins 23
of effecti v ely contr olling or r educing cr ime (K elling et al., 1974 ; Mar tinson,
1974; Garland, 1995).
Ne w and inno v ati v e w a ys of policing that pr oblematized the standar d model
of policing w ere thus politically encouraged, and this agenda spark ed the emer-
gence of ne w , pr oacti v e appr oaches to police w ork (Tilley , 2008 ; W illis, 2014 ).
Back ed b y cr iminolo g ical r esear ch, the “pr e v entiv e tur n” (Cra wfor d and Ev ans,
2012 : 798) suggested that the police should attempt to inter v ene more str ongly
in the futur e rather than simply r eor der ing the past (J ohnston and Shear ing,
2003 ). The ne wfound desir e to acti v ely shape the future w as closely accompa-
nied b y political effor ts to r ender the police – and the cr iminal justice system
mor e generally – mor e effecti v e and more efficient (Garland, 2001 ; Sa v age ,
2007; J ones et al., 2017: 779). In fact, all major strateg ic, tactical, technolo g i-
cal, and manager ial dev elopments in policing since the 1970s – i.e . commu-
nity policing, pr ob lem- or iented policing, hot- spot policing, cr ime mapping,
COMPST A T , intelligence- led policing – ar e under pinned b y a common
rationale of str eamlining police w ork and optimizing the use and allocation of
r esour ces (Nix, 2015: 276–278; Maguir e , 2016: 228; J ones et al., 2017: 780).
In the follo wing parag raphs, w e will br iefly engage with each of these inno va-
tions. In doing so , w e will sho w that pr edicti v e policing can be under stood
as y et another step in this quite long lineage of anticipator y and manager ial
de v elopments.
In the 1970s, community policing appr oaches w ere initiated against the
backdr op of r ising cr ime le v els and incr easing fr ustration about the lack of effi-
cacy of established for ms of police w ork. Community policing pr og rams took
the incr easingly difficult r elations betw een the police and minor ity comm uni-
ties in the US as a star ting point and made an impr o v ement of these relations
a pr ior ity (T r ojano wicz and Bucquer oux, 1990 ; J ones et al., 2017: 780). Best
under stood as a high- lev el strategy or philosoph y rather than a concr ete pr o-
g ram (T er pstra etal., 2014: 417), community policing aspir es to transfor m the
attitudes of local communities to war d the police from hostility to pr oductiv e
par tnership . One w a y to achiev e such a change w ould be to hav e designated
“neighborhood cops” who are supposed to r egularly engage with comm unities
and build trust in order to pr oduce kno wledge about local pr oblems, thus put-
ting the police in a position to de vise custom- tailor ed and cooperativ e solution
strateg ies (Sk o gan, 2008). Concei v ed of as an appr oach that tackles the r oots
of cr ime rather than dealing with its effects, community policing is often pr e-
sented as an effecti v e means of cr ime pr e v ention (Tilley , 2008: 376).
A similar appr oach can be found in models of pr oblem- or iented policing
that w ere first intr oduced in the late 1970s and got mor e traction in the early
1990s (Goldstein, 1979, 1990). Star ting fr om the obser v ation that police w ork
w as arguab ly not str uctur ed and systematic enough in tackling cr ime , pr oblem-
or iented strateg ies suggest to broaden the scope of policing. Enfor cement
should not be consider ed the pr ime focus, as it w ould not amount to an end
in itself , but mer ely an alleviation of symptoms (T er pstra et al., 2014: 419).

24 Pr edictive policing and its origins
Rather , the focus should be on the systematic analysis of the causes and phe-
nomenolo gy of cr ime, thus aspir ing to identify patter ns and acquire kno wledge
about the conditions under which cr ime occur s – particularly , with r egar d to
place and time (J ones et al., 2017: 781). Notably , the or ig ins of repeat victimi-
zation theor y can be traced to w orks on pr oblem- or iented policing (Far rell and
P ease , 2001 ; La ycock and Far rell, 2003 ). Mor eo v er , pr oblem- or iented polic-
ing has pa v ed the w a y for cr iminolo g ical theor ies to more str ongly enter and
infor m practical police w ork – par ticularly , rational choice theor ies, r outine
acti vity theor y , and w orks on en vir onmental cr iminology and situational cr ime
pr e v ention (Garland, 2001 : 16). Last, but not least, pr oblem- or iented polic-
ing incor porated early attempts to detect cr ime clusters, which w ould later
be tak en up and further dev eloped under the label of hot spots (Sher man and
W eisbur d, 1995; Tille y , 2008: 380).
In the 2000s, hot- spot appr oaches attempted to combine a focus on the
spatial distr ibution of cr ime with the analytical scope of prob lem- or iented
policing. Consider ed a k e y step to w ar d place- based pr edicti v e policing, these
appr oaches could mor eo v er be seen as a tactical incor poration of cr ime map-
ping techniques to infor m prefer red patr ol locations (Chainey , 2014: 703f).
The concept of the “hot spot” w as or ig inally tr igger ed b y analyses of police call
data and the insight that a large per centage of calls came fr om the same ar eas
( Sher man et al., 1989). In line with the desir e to pr e v ent cr ime rather than to
r eact to its occur rence , the identification of such per tinent cr ime clusters w as
thus seen as an oppor tunity to r ender policing mor e effecti v e and efficient, as
patr ols could be incr eased in these ar eas in a targeted fashion ( Bottoms, 2012 :
471).
This de v elopment tied in closely with technolog ical adv ances in geog raphic
infor mation systems (GIS). The increased a v ailability of geo- coded infor ma-
tion and the possibility of linking police data to GIS data pr esented ne w w a ys
to tur n cr ime mapping fr om a descr ipti v e means into an analytical technique
( Chaine y and Ratcliffe , 2005). Rooted in en vir onmental cr iminology (Brant-
ingham and Brantingham, 1981 ; W or tley and T o wnsle y , 2017), cr ime mapping
picks up on tw o assumptions: that the occur r ence of cr ime is not a random
phenomenon and that the spatial distr ibution of cr ime can pro vide hints about
possible futur e occur r ences (Chaine y , 2014: 669). Mor eo v er , cr ime mapping
and hot spots both for eg r ound the importance of visual repr esentation in or der
to mak e analytical insights tang ib le and actionab le (Bo w ers and Hir schfeld,
2001 : 1)– a theme that is pr ev alent within predicti v e policing and that w e will
analyze in mor e depth in Chapter6.
Another k e y inno v ation in the lineage of pr edicti v e policing w as the intro-
duction of COMPST A T , a softwar e tool for police organizational management
that w as first used by the Ne w Y ork P olice Depar tment in the mid- 1990s
( Bratton and Knobler , 1998 ; Eter no and Silv er man, 2006). Combining cr ime
mapping techniques with perfor mance measurement and assessment ration-
ales, COMPST A T w as pr edominantly gear ed to w ar d the optimization of w ork

Pr edictive policing and its origins 25
pr ocesses and the targeted allocation of r esour ces so that police departments
could maximize their effor ts in the fight against cr ime vis- à- vis shr inking
budgets (W alsh, 2001 ; Bratton and Malino wski, 2008). COMPST A T signi-
fied an impor tant step in the computer ization of police w ork, as it mobilized
dig ital analytical pr ocesses to steer police w ork based on cr iter ia of effecti v eness
and efficiency (Chaine y , 2014: 702). With COMPST A T , cr ime mapping and
computer- generated kno wledge pr oduction w ere estab lished for the first time
as standar d components in e v er yda y police w ork.
With its focus on computer- generated infor mation and its dr i v e of consis-
tently dra wing on geo g raphical infor mation on cr ime and on cr ime statistics in
general for the guidance of police w ork, COMPST A T can also be under stood
as a stepping stone for intelligence- led policing appr oaches that or ig inated in
the 1990s and incr easingly gained traction thr oughout the 2000s ( Ratcliffe ,
2016 : 24f). Defined as “a policing business model that incor porates data analy-
sis and cr iminal intelligence into a strategy that coordinates strateg ic r isk man-
agement of thr eat with a focus on ser ious, recidi vist offenders” (Ratcliffe , 2014 :
2573), intelligence- led policing highlights the r ole of kno wledge pr oduction
in police w ork thr ough the notion of intelligence , ther eb y pointing to the
w ork of national secur ity and intelligence ser vices as an inspiration for policing.
Intelligence- led policing suggests that kno wledge about cr ime can be obtained
fr om a v ar iety of data sour ces, rang ing fr om underco v er agents and infor mants
to systematic data analysis on a large scale . W ith intelligence- led policing as
a larger paradigm of ho w the police mobilize a multiplicity of differ ent data
sour ces and modes of kno wledge pr oduction, some ha v e e v en argued that pre-
dicti v e policing should be under stood as a par ticular for m of such intelligence
pr oduction rather than a gen uinely ne w appr oach to policing (Ratcliffe , 2016 :
151f; Har dyns and Rummens, 2018: 203).
Pr edictiv e policing : doing mor e with less?
What exactly sets pr edicti v e policing apar t fr om estab lished methods and
police strateg ies, then? Looking at the w a ys in which practitioner s and schol-
ar s ha v e attempted to define pr edicti v e policing pr o vides some clues. Bratton
et al. (2009 : 3) suggest w e should under stand pr edicti v e policing as “forw ar d-
thinking cr ime pre v ention” that “connects technology , management practices,
r eal- time data analysis, pr ob lem solving and infor mation- led policing to lead to
r esults– cr ime r eduction, efficient agencies and moder n and inno v ati v e polic-
ing”. Quite similarly , Uchida (2009: 1) puts forw ar d a framing of pr edicti v e
policing as a “multi- disciplinar y , la w enfor cement–based strategy that br ings
to gether adv anced technolo g ies, cr iminological theor y , predicti v e analysis, and
tactical operations that ultimately lead to r esults and outcomes– cr ime r educ-
tion, management efficiency , and safer communities”.
Both definitions for eg r ound cr ime r eduction as a main goal of pr edicti v e
policing. While this seems intuiti v ely con vincing, such a focus on outcomes

26 Pr edictive policing and its origins
has spark ed some contr o v er sy . Demonstrating cause- effect r elations betw een
the use of pr edicti v e policing softw ar e and decr easing cr ime number s is in fact
not easy , and there is no clear e vidence that less cr ime can be empir ically attr ib-
uted to algor ithmic cr ime for ecasts (Bennett Moses and Chan, 2018: 815ff;
Benbouzid, 2019 ; Ger stner , 2019). W e will engage with questions of “success”
and “pr oof ” in pr edicti v e policing in more detail in Chapter8.
Less goal- dr i v en definitions are pr o vided b y P ear sall (2010: 16), who argues
that “pr edicti v e policing, in essence , is taking data fr om disparate sour ces, ana-
lyzing them and then using r esults to anticipate , pr e v ent and r espond mor e
effecti v ely to future cr ime”, and F erguson (2012: 265), who wr ites that “pr e-
dicti v e policing has become a gener ic ter m for any cr ime fighting appr oach
that includes a r eliance on infor mation technology (usually cr ime mapping data
and analysis), cr iminology theor y , predicti v e algor ithms, and the use of this data
to impr o v e cr ime suppr ession on the str eets”. These vie ws tie in with P er r y et
al. ’ s (2013: 1f) descr iption of pr edicti v e policing as “the application of analytical
techniques– par ticularly quantitati v e techniques– to identify likely targets for
police inter v ention and pre v ent cr ime or solv e past cr imes b y making statistical
pr edictions”.
Thr oughout these di v er se conceptual tak es, a number of cr oss- cutting
themes can be identified. Fir st of all, scholars ag ree that pr edicti v e policing
is about estimates of possible futur es and about operational policing measures
that can be custom tailor ed on the basis of such estimates. Second, and mor e
impor tantly , they str ess that pr edicti v e policing is a data- dr iv en pr ocess that is
f acilitated b y technolo g ical adv ances. It builds upon the a vailability of sophisti-
cated algor ithms, unprecedented amounts of data, and rapidly incr easing stor-
age capacities and computational po w er . Thir d, and not least, author s point
to the f act that pr edicti v e policing is conceiv ed of as a scientifically infor med
w a y of police w ork that mobilizes cr iminological theor ies as much as empir ical
insights into cr ime and its occur r ence . T aken to gether , these character istics are
belie v ed to pr o vide the police with the means for better situational a w ar eness,
to put them in a situation wher e the y can r espond s wiftly and flexibly to ongo-
ing cr iminal activities, and to dir ect their r esour ces in a mor e targeted and thus
mor e efficient f ashion.
None of these themes ar e genuinely ne w , but all of them ha v e a histor y
in the organizational de v elopment of the police o v er r ecent decades. Their
combination did, ho w e v er , tur n out to pr o vide a suitab le r esponse strategy
to incr easing political, pub lic , and economic pr essur e on the police to find
ne w w a ys to deal with r ising cr ime lev els. In 2012, then LAPD police chief ,
Charlie Beck (cit. in Or r , 2012) pinpointed the pragmatic appeal of pr edicti v e
policing as follo ws: “I’m not going to get more mone y , I’m not going to get
mor e cops. I ha v e to be better at using what I ha v e . And that’ s what pr edic-
ti v e policing is about. ” As the after shocks of the financial cr isis of 2008 had
put se v ere b udgetar y pr essur e on pub lic agencies, police organizations w ere
for ced to find cr eati v e w a ys to maintain their le v el of ser vice . Beck and McCue

Pr edictive policing and its origins 27
(2009 : 24) had in f act argued early on that ne w for ms of cr ime analysis and
cr ime pre v ention w ould need to be all about “do[ing] more with less”. T ech-
nolo g ical inno v ation w as in this sense widely concei v ed as a potential w a y to
ramp up the efficiency and effecti v eness of police w ork thr ough more targeted
and infor med wa ys of acting (Beck and McCue , 2009 ; Bratton et al., 2009 ;
Saunder s et al., 2016). The rationale of pr edicti v e policing w as thus, fr om its
early da ys, to a large extent character ized b y business lo g ics.
Some ha v e argued that pr edicti v e policing should, in light of these moti-
v ations, be pr imar ily understood as an inter nal management tool that aligns
police w ork with moder n b usiness methods in or der to incr ease efficiency
and effecti v eness (Benbouzid, 2019 ; W ilson, 2019). Other s ha v e for eg r ounded
alleged algor ithmic impar tiality as a dr i ving for ce (Miranda, 2015 ; Shapir o ,
2019 ). As F erguson (2017: 21ff) notes, the implementation of pr edicti v e polic-
ing in the US w as in fact not least dr i v en by the incr easing tension betw een
police for ces and ethnic minor ities, especially against the backdrop of the Black
Li v es Matter mo v ement. Pr edicti v e policing w as in this r egar d seen as a w a y
to get r id of human bias and let a machine decide where to patr ol and who to
contr ol. The notion of an impartial algor ithm is of cour se a m yth in the fir st
place , and se v eral studies ha v e o v er the last fe w y ear s demonstrated ho w bias
enter s algor ithmic decision- suppor t systems in policing and cr iminal justice in
man y differ ent w a ys (Angwin et al., 2016 ; Lum and Isaac , 2016 ; Richar dson
etal., 2019). W e will deal with these issues in more depth in Chapter9.
The or ig ins of predicti v e policing can, ho w e v er , be traced back ev en fur ther .
In the US , police depar tments star ted to exper iment with technical means for
systematic data analysis in the early 2000s. The Richmond P olice Depar tment,
for example , started using SPSS data mining applications for threat assessment
and r isk- based deplo yment of tactical units in 2003 (McCue and P ark er , 2003 ;
McCue , 2007), and similar methods spilled o v er to other depar tments in the
follo wing y ears (Robinson and K oepk e , 2016 ). Data- dr iv en, r isk- or iented
appr oaches to police operations w er e only explicitly framed as “pr edicti v e
policing” for the fir st time in 2008 (Bratton etal., 2009 ; P er r y et al., 2013: 4),
and this framing w as decisi v ely r einfor ced b y the media attention that accom-
panied the implementation of the softw ar e tool Pr edP ol – shor t for Pr edicti v e
P olicing – b y the police depar tments of Santa Cruz and Los Angeles in 2011.
Pr edP ol w as the pr oduct of a collaboration betw een the Los Angeles P olice
Depar tment and r esear chers from the Uni v ersity of Califor nia, who had aspir ed
to br ing together cr iminolog ical theor y and police data in or der to come up
with an easily usable analytical application for police w ork ( Short et al., 2010 ;
Mohler etal., 2015).
An impor tant r ole in the adv ancement of algor ithmic cr ime analysis methods
w as also pla y ed b y the US National Institute of Justice (NIJ) and the Bur eau of
J ustice Assistance (BJ A), which organized tw o seminal symposia on pr edicti v e
policing in or der to fur ther explor e its potential, its organizational pr er equi-
sites, and its possible impacts on policing r outines and practices (P ear sall, 2010 ).

28 Pr edictive policing and its origins
In doing so , the y consulted with William Bratton, a pr ominent figure in the
Amer ican police scene and for mer commissioner of the police depar tments of
Boston and Ne w Y ork as w ell as for mer police chief of Los Angeles – ther eb y
making sur e to r ecei v e plenty of attention fr om the la w enfor cement comm u-
nity (Bur eau of J ustice Assistance , 2009; P er r y etal., 2013: 4). In addition, the
NIJ a w arded g rants to r esear chers and police depar tments to conduct basic and
applied r esear ch on pr edicti v e policing. T ogether , these effor ts can be seen as
a considerable boost to the de v elopment of cr ime prediction softw are and its
implementation in the US (Nix, 2015: 278; F erguson, 2017: 32).
In summar y , predicti v e policing tak es up and incor porates a number of
technical, economic , and political trajector ies. The use of algor ithmic cr ime
analysis tools is generally pr esented as an elegant w a y to resolv e organizational
shor tcomings and exter nal pressur es. Not sur pr isingly , then, pr edicti v e polic-
ing has o v er the past decade spr ead rather quickly into m ultiple national and
local contexts ar ound the globe . In the follo wing sections, w e pro vide a br ief
o v erview of cur rent methods and tools. W e str ucture this o v er vie w along the
lines of per son- based appr oaches (who to police?) and place- based appr oaches
(wher e and when to police?).
Person- based approaches
P er son- based appr oaches to predicti v e policing addr ess the question of who
could become a cr iminal or a victim of a cr ime at some point in the futur e . At
times also r efer red to as “pr edicti v e pr ofiling” (de Her t and Lammerant, 2016 ;
Sommer er , 2017 : 149), “per son- based predicti v e targeting” (Ferguson, 2017 :
34), or “indi vidual- based predicti v e policing” (Bra yne etal., 2015: 3), per son-
based appr oaches operationalize estimates about indi vidual human beha vior
based on data about a par ticular person and/or g roup . P er son- based pr edicti v e
policing bear s a str ong resemb lance to methods that ar e applied in violence
pr e v ention, extremism pr e v ention, counter ter r or ism pr o g rams, or r ecidi vism
pr o gnosis in the cr iminal justice system (Bra yne and Chr istin, 2020). All these
methods ar e based on the assumption that cer tain character istics in past and
pr esent beha vioral patter ns, indi vidual character istics, and social contacts could
be used as indicator s to pr edict futur e actions of indi vidual persons. Generally
speaking, ther e ar e tw o main w a ys in which person- based appr oaches to pr e-
dicti v e policing can come into being: thr ough r isk pr ofiling and thr ough social
netw ork analyses (Ferguson, 2017: 34ff).
Risk pr ofiling appr oaches model the pr obability that a per son could com-
mit a cr ime or become the victim of a cr ime on the indi vidual le v el. They
do so b y identifying par ticular personal or g r oup- r elated character istics that
ar e consider ed to be r isk f actor s (Hildebrandt, 2008 ; Leese , 2014). The idea
her e is to pr edict cr iminal behavior b y compar ing the indi vidual character istics
of a par ticular person to the character istics of kno wn offender s. A significant
cong r uence betw een the pr ofiles will then be consider ed as an indication that

Pr edictive policing and its origins 29
the target per son could pr esent a r isk or be at r isk (de Her t and Lammerant,
2016 : 148). Risk pr ofiling appr oaches can be operationalized in sev eral dif-
fer ent w a ys. For example , they can be based on questionnair es, use clinical-
psychiatr ic ev aluation models, or analyze agg regate data (K emshall, 2003: 64ff).
In practice , differ ent for ms of constr ucting a pr ofile ar e often combined. In
most cases, r isk profiles do not dir ectly cor r espond with police w ork but rather
with the cr iminal justice system (Ferguson, 2016). The y ar e , in this sense , pr e-
dominantly mobilized in cour t pr oceedings or probation hear ings in or der to
suppor t human r e vie w and human exper tise (Latessa and Lo vins, 2014: 4457f;
Hannah- Moffat, 2019).
Social netw ork appr oaches, on the other hand, assess cr ime r isk thr ough an
indi vidual’ s social contacts, such as fr iends, r elati v es, neighbor s, or colleagues.
As social netw orks are toda y to a large extent mir r ored in online netw orks or
dig ital contact data, the y can be traced and modeled with incr easing accuracy .
The idea behind social netw ork analysis is that the number of ar rests among a
per son’ s social cir cle can be used as an indicator for this per son’ s futur e beha v -
ior . Analytically , netw ork appr oaches r efer to cr iminolog ical literatur e that
has examined cor relations betw een victimization and the social connections
to per sons with gang affiliations or to homicide victims (P apachr istos, 2009 ;
P apachr istos et al., 2012). These studies suggest that persons whose circle of
acquaintances and r elati v es includes victims or per petrators of gun- r elated acts
of violence ha v e a high r isk of also being in v olv ed in such acts in the future .
Risk estimates that come into being thr ough social netw ork analysis thus do
not focus on indi vidual character istics, but pr esent a for m of collectiv e liabil -
ity . In other w or ds, “it’ s not just shooting somebody , or being shot. It has to
do with the per son’ s r elationships to other violent people” (W er nick, cit. in
Str oud, 2014).
The most pr ominent example of social netw ork analysis is pr obab ly the
Strateg ic Subject List (SSL), mor e widely kno wn as the “heat list”, that the
Chicago P olice Depar tment star ted using in 2013 (Gor ner , 2013). Aiming to
r educe gun violence , the SSL targets those indi viduals who sho w the highest
r isk of becoming victims or per petrators of firear m- r elated violence ( Saunder s
et al., 2016 ; F erguson, 2017: 37ff). Identified “high r isk” per sons are then
subsequently per sonally addr essed b y the police to let them kno w that the y
ar e alr eady “on the radar” (McCar th y , 2015), thereb y presenting a for m of
“focused deter rence” that aims at infor ming and sensitizing high- r isk indi vidu-
als so that the y ma y r econsider an y futur e cr iminal activities (F erguson, 2017 :
35; Ratcliffe , 2019: 121ff).
Such targeted w ar nings can alr eady be concei v ed of as a significant for m
of discr imination and interference with indi vidual pr iv acy and freedom, and
the y ha v e been hea vily cr iticized b y human r ights g roups and other ci vil lib-
er ties adv ocates (Stanle y , 2014 ; J ouv enal, 2016). Inter v ention strateg ies based
on indi vidual r isk estimates do , ho w ev er , not stop ther e . Presumed high- r isk
indi viduals can be subjected to targeted pr e v ention measures – for instance ,

30 Pr edictive policing and its origins
specialized inter v ention pr o g rams for juv eniles or violence pre v ention pr o-
g rams. Mor eo v er , sur v eillance measures can be put in place to collect further
infor mation and/or enable the police to interfer e in case of pending cr iminal
action. Again, the boundar ies betw een policing and national secur ity pr o g rams
such as extr emism pr e v ention and counter ter ror ism become blur r ed in such
cases. In Ger many , in the after math of r ecent ter r or ist incidents, softw ar e tools
such as RAD AR- iTE or hessenD A T A appear to already aspir e to br idge the
gap betw een domestic policing and national/inter national secur ity . W e will
deal with these tr ends in some mor e detail in Chapter10.
P er son- based appr oaches to pr edicti v e policing are also used to pr o vide r isk
estimates to police patr ols when the y r espond to calls. Applications such as
Be w ar e b y US technology compan y Intrado ar e infor med by the rationale that
central dispatch can issue w ar nings to officer s in the field when the y ar e on
their w a y to an address pr esumed to be danger ous or when they ar e about to
interact with a potentially violent per son (J ouv enal, 2016; Intrado , no date).
Based on such infor mation, police officer s could then adapt their beha vior and,
for example , be extra cautious when enter ing a building inhabited b y kno wn
gun o wner s with a r ecor d of violent beha vior or when dr iving thr ough an area
that is kno wn as gang ter r itor y . Last, but not least, r isk profiling techniques ar e
also mobilized r etr oacti v ely to identify potential suspects in cr iminal in v estiga-
tions. Automated police database quer ies, algor ithmic analyses of field inter-
vie w car ds, and other dig ital means of police intelligence ar e used to tie cer tain
pr ofiles to cr iminal offenses and nar ro w do wn the pool of potential suspects
(P er r y etal., 2013: 103).
Most cr itical academic discour se on predicti v e policing has – for ob vious
r easons – r e v olv ed ar ound the notion of per son- based r isk pr ofiling approaches
( Har cour t, 2007 ; Mantello , 2016 ; McCulloch and Wilson, 2016 ; Andr eje vic ,
2017; Aradau and Blank e , 2017 ; Sheehe y , 2019). The danger s of r isk pr ofiling,
e v en when carefully curated and cautiously implemented, ar e n umer ous and
range fr om discr imination (the creation of pr ofiles based on v ar iables such as
sex, age , nationality , and r elig ion) and collecti v e liabilities (the creation of r isk
b y association) to the pr oduction of f alse positiv es (the danger that innocent
people will be mark ed as suspicious). Despite these ethical and legal concer ns,
r isk profiling is an ar ea in which tech companies continue to mak e str ong
pushes, mobilizing nar rativ es of “Big Data” and machine lear ning as pr omises
of better and mor e efficient la w enfor cement (Bra yne , 2017 ; Hannah- Moffat,
2019 ). Futur e de v elopments in this branch of predicti v e policing w ar rant close
monitor ing and cr itical e v aluation, as the y might fundamentally clash with
human r ights, individual liber ties, and societal v alues.
Place- based approaches
The major ity of predicti v e policing appr oaches toda y are , ho w ev er , not pr imar-
ily concer ned with individuals. Place- based models of pr edicti v e policing ha v e

Pr edictive policing and its origins 31
pr o v ed to offer a comparativ ely straightforw ar d w a y to suppor t police w ork, as
the y mor e easily align with established for ms of cr ime analysis and can be inte -
g rated mor e or less seamlessly within existing patr olling and cr ime pre v ention
strateg ies. The general idea of place- based appr oaches is to identify geo g raphic
ar eas that might, within a cer tain per iod of time , be mor e susceptib le to cr ime.
Based on the spatiotemporal r isk estimates produced, police departments can
then de vise strateg ies for pr e v enting or deter r ing cr iminal acti vity within these
ar eas. Ho w e v er , just lik e with per son- based appr oaches, ther e is consider-
able v ar iation betw een differ ent w a ys of identifying r isky places. Place- based
appr oaches can be differ entiated with r egar d to the data that the y use as w ell
as the theor ies and models they mobilize to generate pr edictions (Gr off and La
Vigne , 2002; P er r y etal., 2013; Kaufmann etal., 2019).
Arguably , the simplest means of r isk pr oduction in r elation to space is the
temporal extrapolation of hot spots. Hot spots ar e usually small- scale geog raphic
units that ha v e histor ically sho wn higher cr ime rates than their en vir onment.
In this appr oach, cr ime rates fr om the past ar e extrapolated into the futur e in
a linear f ashion, meaning that a similar amount of cr ime is expected to repeat
for this ar ea (Gr off and La Vigne , 2002: 34ff). This implies that if cr ime is fr e-
quent enough in cer tain places, it can be r ender ed manageab le – that is, patr ols
and other cr ime pre v ention measures can then be intensified in these ar eas in
or der to br ing cr ime figur es do wn (Chainey , 2014 ; Ratcliffe , 2019: 116). The
general assumption that under pins hot- spot methods is that the occur r ence
of cr ime is relati v ely stable o v er time and that its spatial distr ib ution does not
v ar y significantly . It has been argued that hot- spot methods should explicitly
not be under stood as pr edicti v e policing, as the y ar e not necessar ily reliant
on algor ithmic suppor t and simply repr oduce patter ns of the past rather than
pr oducing estimates about ne w r isk areas ( T elep and W eisbur d, 2014 ; W eisbur d
and T elep , 2014; Braga, 2017).
One appr oach that pr omises to do exactly this is the near- r epeat appr oach.
Or ig inally refer red to as “pr ospectiv e hot- spotting” (Bo w ers and J ohnson, 2004 ;
Bo w ers et al., 2004) or “pr edicti v e mapping” (Gr off and La Vigne , 2002 ; J ohn-
son et al., 2009 ), the near- repeat appr oach is toda y the one most commonly
used in pr edicti v e policing. It is based on the obser v ation that cer tain types of
cr ime are lik ely to be follo w ed b y similar offenses in the immediate vicinity and
futur e (T o wnsley et al., 2003) as w ell as the assumption that pr ofessional cr imi-
nals act inher ently rationally (Beck er , 1968 ; Cor nish and Clark e , 1986). The
near- r epeat h ypothesis has been empir ically v alidated most extensiv ely with
r efer ence to domestic burglar ies (J ohnson et al., 2007 ; Glasner et al., 2018 ).
A successful b urglar , imag ined as an “optimal forager” who car efully scouts a
neighborhood in or der to identify w or thwhile targets and potential danger s
( Sidebottom and W or tle y , 2016: 168), w ould in this sense be lik ely to stick to
a once- successful for m ula of action and commit fur ther offenses in the near
en vir onment and shor tly after the initial deed. In this w ay , acquir ed kno wledge
can be fur ther maximized and r isks minimized (J ohnson etal., 2007).

32 Pr edictive policing and its origins
A second impor tant theor etical point of r efer ence for near- r epeat appr oaches
is r outine acti vity theor y (Cohen and F elson, 1979 ; Clark e and F elson, 1993 ).
In close cor respondence with ideas about rational actor beha vior , r outine activ-
ity theor y pr esupposes that the occur rence of cr ime is constituted and f acilitated
b y a n umber of f actors including the presence of a moti v ated per petrator , the
a v ailability of a suitable target, and the absence of sufficient pr otection measures
safeguar ding the target. The constellation of these f actors changes throughout
the da y as people mo v e thr ough the city on their w a y to their daily activities,
ther eb y opening up windo ws of oppor tunity for cr iminals ( F elson, 2006). As
most people lea v e their homes in the mor ning to go to their w orkplace or pur-
sue other tasks and do not r etur n until early ev ening, burglars are assumed to
mak e use of the absence of guar dians for their acti vities. P ar ticularly per tinent
in this r espect is the f all/winter per iod, when there is a pr olonged time frame
betw een dusk and the retur n of r esidents, dur ing which professional b urglars
pr efer to operate . W e will come back to the temporal aspects and what the
rh ythm of cr ime means for predicti v e policing in Chapter5.
Assumptions of rational choice and r outine acti vity theor y ar e also closely
mir r or ed in the situational cr ime pre v ention models that w ere first devised
in the 1970s and 1980s (Clark e , 1980 , 1995 ). Based on the idea that cr ime
could be pr e v ented if oppor tunities and f acilitating v ar iables could be effec-
ti v ely remo v ed fr om the en vir onment, situational cr ime pre v ention strate-
g ies attempt to identify possible targets and deter r ents. Incr eased pr otection
of targets and the establishment of deter r ents w ould then, so the assumption,
discourage cr iminals from car r ying out their acti vities. Situational cr ime pre-
v ention can include a wide v ar iety of different measur es and a br oad range of
differ ent actor s. Pr ominent examples are impr o v ed lighting in dark str eets and
alle ys, r einfor ced locks and door s, gates and fences, surv eillance cameras, alar m
systems, and neighborhood w atches (Ekb lom, 1998 ; Eck and Guer ette , 2012 ;
Smith and Clark e , 2012).
T ak en to gether , situational cr ime pre v ention strateg ies aim at increasing the
per cei v ed effor ts that cr iminals w ould need to in v est, at incr easing the per-
cei v ed r isks that cr iminals w ould subject themselv es to , and at r educing the
anticipated r e w ar ds of cr iminal acti vities. These pr inciples in fact also for m the
basis for most operational inter v ention strateg ies based on predicti v e policing.
While some situational cr ime pre v ention measures such as installing surv eil-
lance cameras and alar m systems could be considered to be the r esponsibility
of pr operty o wners, and other s such as street lighting the r esponsibility of the
municipality , police depar tments usually operationalize the estimation of r isk
ar eas b y de vising incr eased patr ols to these areas in or der to cr eate visibility and
possibly deter cr iminals.
T w o major adv antages of near- repeat appr oaches in predicti v e policing
ar e that the y r equir e comparati v ely few data points as input and that the y
ar e mostly pr edicated upon dedicated cr ime data that are pr oduced by the
police and which ar e thus alr eady a v ailable for analysis r ight a w a y . Softw ar e

Pr edictive policing and its origins 33
packages such as Pr edP ol or PRECOBS operationalize the near- r epeat
h ypothesis thr ough a tw o- step process. First, past cr ime data ar e analyzed with
r egar d to the identification of specific patter ns that could indicate pr ofessional
offender beha vior . In a second step , future cr iminal activity is estimated on the
basis of the occur rence of “tr igger” cr iter ia and models relating to wher e and
when the y could be follo w ed b y fur ther offenses. PredP ol, cur r ently being used
on a r egular basis b y major US police depar tments such as Los Angeles, Ne w
Orleans, and Atlanta (Robinson and K oepk e , 2016: 14ff; Chan and Bennett
Moses, 2019: 45f), as w ell as cur r ently or pr e viously in London, K ent, and
Y orkshire in the UK (Har dyns and Rummens, 2018: 209), does so b y taking
inspiration fr om the study of earthquakes. Its algor ithm for the pr ediction of
domestic burglar ies, car theft, and theft fr om v ehicles is based on a self- exciting
point pr ocess model that pr edicts follo w- up cr imes in the for m of after shocks
after an initial ear thquak e (Mohler etal., 2011).
PRECOBS , on the other hand, uses histor ical spatiotemporal distr ibutions
of cr ime as the basis for dynamic estimates of future r isk. The implementa-
tion pr ocess of PRECOBS , ther efor e , starts with a simulation study that r etr o-
acti v ely predicts past r esidential b urglar y ser ies. The simulation r esults in the
identification of ar eas that ha v e histor ically pr o v en to be most vulnerab le to
near- repeat patter ns. These “near- repeat- affine ar eas” ar e then used as the base-
line for the computation of r isk (Balogh, 2016: 336). The assumption her e is
that once a pr ofessional case of r esidential b urglar y can be identified in one of
these ar eas, an aler t for potential near- r epeat offenses will be pr oduced in an
automated f ashion. Near- repeat- affine ar eas ar e updated r egularly , and usually
ther e ar e differ ent seasonal configurations that adjust the analysis for shor ter
da ylight hours in winter and cor r esponding incr eases in b urglar y acti vities dur-
ing dusk/darkness (Balo gh, 2016; Schw eer , 2016).
The cr iter ia for aler ts ar e based on a list of “tr igger” and “anti- tr igger” cr iter ia
that is in tur n based on infor mation about modus operandi or haul – with tr ig-
ger cr iter ia pointing to pr ofessional offender beha vior and anti- tr igger point-
ing to random, spontaneous, and nonpr ofessional cr iminal activity ( Schw eer ,
2015 : 14). It is assumed that only pr ofessional b urglars w ould commit an entir e
ser ies of temporally and spatially connected offenses. A second assumption is
that pr ofessionals w ould not, for example , smash a windo w (as this w ould cre-
ate noise) or steal large items such as TV sets (as this w ould pose transpor tation
pr ob lems), b ut that the y w ould silently dr ill the windo w and only go for small
items that could be easily car r ied and later sold, such as je w elr y .
Finally , a third main appr oach to place- based predicti v e policing is r isk ter-
rain modeling. Compar ed to hot spots and near- repeat appr oaches, r isk ter rain
modeling pr esents a mor e complex method in both technical and analytical
ter ms. The general idea here is that r isk will not be estimated on the basis of
the occur rence of actual cr ime , b ut that it can be modeled thr ough a wide
range of data points that pr o vide dynamic insights about social and mater ial
constellations that can be used to estimate dynamic vulnerabilities of differ ent

34 Pr edictive policing and its origins
ar eas (Caplan et al., 2011 ; K ennedy et al., 2011 ; Caplan and K ennedy , 2016 ).
Large cr o wds gather ing in par ticular places w ould, for example , in this logic
pr esent an incr eased r isk of pick- pock eting, wher eas congested traffic dur ing
r ush hour w ould mak e a quick geta wa y more difficult and could thus be seen as
decr easing the r isk of burglar y . Risk ter rain appr oaches pr o vide lots of freedom
for modeling assumed causal r elations betw een en vir onmental f actor s and the
occur rence of cr ime .
What sets the r isk ter rain appr oach apar t fr om other for ms of place- based
pr edicti v e policing is the f act that models need not be limited to pr edefined
datasets (i.e ., police data). On the contrar y , r isk ter rain modeling opens up
the possibility of including almost an y concei v ab le data sour ce as long as it
can be lo g ically connected to the occur rence of cr ime (K ennedy etal., 2018 ).
Data could, for example , r efer to the infrastructural character istics and socio-
economic compositions of specific ar eas, including the lik es of income distr i-
bution, household size , building stock, highw a ys, metr o stations, or nightlife
spots (P er r y et al., 2013: 50ff; Caplan and K ennedy , 2016 ; K ennedy et al.,
2018 ). Ov er recent y ear s, a di v er se and g r o wing (applied) cr iminological and
computer science literatur e has emerged that attempts to dynamically model
cr ime r isks accor ding to mo v ement patter ns of people thr oughout cities based
on traffic data and public transport data, w eather data, and/or social netw ork
data (W ang et al., 2012 ; Bo gomolo v et al., 2014 ; T a y ebi and Glässer , 2016 ;
Br üngger etal., 2017; P elzer , 2018; Kadar etal., 2019).
The implicit notion that under pins many r isk ter rain modeling approaches
is that in or der to be as accurate as possible , analyses should integ rate as many
data sour ces as possible– which ties in with nar rativ es of “Big Data” that sug-
gest that if only enough data about the w orld w er e a v ailable , hither to hidden
insights about the mechanisms of the w orld could be extracted thr ough the
data themselv es (Ander son, 2008 ; Beck and McCue , 2009). While most r isk
ter rain modeling applications at least par tially refer to cr iminolo g ical theor ies
and empir ical studies, some av ailable softw are packages do in fact embrace a
fully data- dr i v en w a y of cr eating r isk estimates. The most pr ominent cur r ent
example of such an appr oach is arguab ly HunchLab b y US compan y Aza v ea
(who sold it to ShotSpotter in 2018). HunchLab is pr esented as a cutting- edge
method for cr ime prediction, as it is pr edominantly based on the r eco gnition
of cor relation patter ns in heter o geneous data samples (Aza v ea, 2015: 16f). Its
algor ithm, building on machine lear ning techniques, continuously adapts on
the basis of the data that it pr ocesses, thus allegedly enab ling “the softw are to
‘think’ lik e a cr ime analyst by imitating y ear s of exper ience dra wn fr om a police
depar tment’ s o wn data” (Aza v ea, 2015: 16).
In summar y , there is a br oad range of w a ys in which policing can be r en-
der ed “pr edicti v e”, and there is considerab le v ar iation when it comes to the
theor ies, models, and datasets that different appr oaches requir e . Ho w ev er , no
matter whether the y ar e static or dynamic , whether the y ar e based on limited
data points or large and heter o geneous datasets, whether the y mak e use of

Pr edictive policing and its origins 35
police data or mobilize commer cial or open data sour ces, and whether the y ar e
based on r ule- based or adapti v e algor ithms, what all place- based appr oaches to
pr edicti v e policing ha v e in common is the f act that they need to be translated
into operational measur es. Cr ime cannot be pre v ented on the basis of adv anced
analytics alone , b ut insights fr om cr ime analysis must be put into action on the
str eet le v el in order to unfold possib le impacts. This is wher e pr edicti v e polic-
ing softw ar e meets larger trajector ies of police strateg ies and practices.
The central pr omise of pr edicti v e policing is to r econfigur e the patr ol as
one of the central interaction points betw een the police , society , and cr ime
and tw eak it so that it can be render ed mor e effecti v e and efficient. The patr ol
is a k e y element of police w ork, and it is par ticularly per tinent for cr ime pre-
v ention, as it creates police visibility as a k ey deter r ent to cr iminal behav -
ior . Ho w e v er , the w a ys in which the police patr ol ha v e , in conjunction with
technolo g ical de v elopments and new cr ime pre v ention strateg ies, undergone
major changes o v er the past fe w decades. In or der to understand ho w pr edic-
ti v e policing fits into these trajector ies, the next chapter will pr o vide a br ief
o v erview of the r ole of technology in cr ime pre v ention and policing.
Conclusion
In summar y , policing inno v ations going back to the 1970s ha v e pr oduced
numer ous no v el for ms of cr ime pr e v ention that ha v e pa v ed the w a y for toda y’ s
pr edicti v e policing tools. Many of them w er e alr eady hea vily pr edicated on
the accumulation and analysis of data. Most importantly , the y ar e connected
b y the desir e to r ender police w ork more effecti v e and efficient as a r esponse
to a number of exter nal pr essur es. Pr edicti v e policing, w e might in this sense
conclude , is ne w – but it is not g r oundbr eaking. It should be consider ed an
e v olution rather than a re v olution. And y et, it comes with a couple of distinct
character istics that set it apar t fr om older w a ys of kno wledge pr oduction, cr ime
pr e v ention, and patr ol strateg ies.
Ther e is also considerable analytical contin uity in the de v elopment of pr e-
dicti v e policing tools. Despite often mobilized nar rati v es about data mining,
machine lear ning, and ar tificial intelligence , most cur rently used types of pr e-
dicti v e policing are b uilt ar ound theor y- based models. In other w or ds, the
theor y defines the patter n that the algor ithm looks for in the data, and not the
other w a y ar ound. A similar argument applies to the data basis that predicti v e
policing operates on. Rather than large , unstructured, and heter ogeneous data-
sets fr om m ultiple sour ces (i.e ., “Big Data”), most cur r ent pr edicti v e tools use
small and select datasets to model par ticular assumed r elations betw een v ar i-
ables. These datasets ar e usually produced b y the police themselv es, b ut the y
can also integ rate data fr om other sour ces.
Despite these continuities, pr edictiv e policing has the potential to funda-
mentally r econfigur e police w ork. The cr iminal futur es that it cr eates ha v e
r eper cussions for inter nal communication pr ocesses within police depar tments,

36 Pr edictive policing and its origins
for infrastr uctural and technical r efor m, for the pr ofessional skills r equir ed fr om
toda y’ s police officer s, for car eer paths, for pub lic r elations, and not least for the
w a ys in which new patr ol practices change the w a ys in which the police and
society interact. Befor e w e explore these issues empir ically , the next chapter is
de v oted to the dev elopment of a theor etical frame w ork that will enable us to
study the implementation of pr edicti v e policing and the ev er yda y practices of
cr ime prediction and cr ime pre v ention that it engender s.
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This chapter de v elops an under standing of technolo gy within police contexts
and intr oduces a theor etical frame w ork for our analysis of pr edicti v e policing
practices. The police do ha v e a long- standing relationship with technolo gy .
T echnolo gy is at times framed as a “silv er bullet” that will be able to fix all of
the police’ s pr oblems (Marx, 1995), and police organizations ha v e o v er the
past centur y or so incor porated a plethora of technolog ical tools for differ ent
pur poses, fr om patr ol cars and tw o- w a y radio to DNA for ensics (No gala, 1995 ;
Byr ne and Marx, 2011 ; Ar iel, 2019). At times, the police ha v e been the dr i v er s
of technolo g ical inno v ation. At other times, the y ha v e had to cope with the
r eper cussions of implementing ne w technolo g ies into established strategies,
tactics, and operations. Against this backdr op , the r elationship betw een the
police and technolo gy is not easily defined. Resear ch suggests that it should
best be under stood as a m utually constituti v e one in which the police shape
technolo g ies, and technolo g ies simultaneously r eshape ho w the police fulfil
their tasks b y f acilitating ne w capabilities and for ms of action (Ackr o yd et al.,
1992; Manning, 1992a , 1992b; Er icson and Hagger ty , 1997 ; Chan, 2001 ; Chan
etal., 2001 ; Manning, 2008). The first par t of this chapter r e vie ws the specific
r elations betw een technology and police organizations.
The second par t of the chapter conceptualizes the emergence of sociotech-
nical systems ar ound ne w technolo g ical tools. Building on seminal w orks fr om
cr iminology , sociology , and Science and T echnolo gy Studies (STS), w e pr opose
to study technolo gy not as a v ar iable that can be analytically isolated. Rather ,
it should be under stood as entangled within larger sociotechnical systems that
in v olv e a multiplicity of human and nonhuman as w ell as mater ial and nonma-
ter ial elements. Implementing a new technolo g ical tool into an alr eady com-
plex police assemblage that consists of data and patr ol car s as m uch as it does of
for mal divisions of labor , occupational cultures, and estab lished w ork practices
tends to pr oduce a n umber of fr ictions, adjustments, unintended side effects,
and practical r eappr opr iations. STS appr oaches that highlight ho w technologies
come into being thr ough a w eb of r elations can help us to under stand ho w the y
end up in a specific for m and with specific functionalities that cor r espond with
their operational en vir onment. As Ackr o yd et al. (1992: 26) ha v e diagnosed
Chapter 3
The police a nd tec hnolog y

The police and technology 45
with r egar d to the implementation of early infor mation technology (IT) sys-
tems in police organizations:
De vising infor mation systems that can ser v e as instruments of police w ork
r equir es some conception about the natur e of that w ork, ho w it is organ-
ized da y- to- da y , what tacit under standings ar e b uilt into this organization,
its situatedness within a netw ork of other organizational ar rangements, and
so on. And, wider than this, what author itativ e expectations are placed on,
in our par ticular concer n, the police themselv es and what relation their
w ork is to ha v e to , for example , the public , the state , the comm unity and,
not to be forgotten, its o wn member s. All of these considerations, and
mor e , ar e important to under stand the r ole of IT within the police .
Building on such an under standing of ho w sociotechnical systems emerge in
practice , w e analyze ho w police depar tments w ere ab le to car v e out an exper i-
mental space within which the y could obser v e the for mation of sociotechnical
r elations and tw eak these for mations such that pr edicti v e policing w ould align
with a number of organizational and political pr ior ities. They pr imar ily man-
aged to do so b y framing the implementation of pr edicti v e policing in ter ms
of tr ial r uns, field tests, and resear ch pr ojects, allo wing them to explor e its
capacities and effects in mutual dialo gue with dev eloper s. Due to the deg r ee
of v ar iation betw een different police depar tments, ther e can in fact hardly be
an y off- the- shelf solutions for predicti v e policing. Instead, w e highlight ho w
pr edicti v e policing needed to be carefully shaped with r egar d to specific insti-
tutional needs and infrastr uctur es.
The last par t of the chapter intr oduces the notion of “translation” ( Callon,
1980b , 1984; Latour , 1984) as an analytical lens for the ev er yda y practices of pr e -
dicti v e policing with which w e ar e pr imar ily concer ned thr oughout this book.
STS scholar s ha v e de v eloped a sociolo gy of translation to study ho w kno wledge
and po w er ar e pr oduced thr ough the interactions of differ ent human and non -
human elements within sociotechnical systems. W e suggest an under standing of
translation pr ocesses that allo ws us to in v estigate the “hinges” in pr edicti v e polic -
ing pr ocesses: Ho w cr ime is tur ned into data, ho w algor ithmically pr oduced
r isk estimates become confir med and communicated, and ho w patrol officers
br ing analytical insights to the streets. The question that translation allo ws us
to for mulate and addr ess, in its essence , is this: Ho w does an algor ithm mo v e
people? Studying pr edicti v e policing practices as a “chain of translation” ( Latour ,
1999 : 311) for eg r ounds ho w differ ent social and technical elements need to be
br ought to gether and aligned in or der to mak e predicti v e policing w ork.
T ec hnolog y and police orga nization
The impetus of technolo gy , as Mastr ofski and Willis (2010: 79–80) wr ite , per-
tains to vir tually all domains of police w ork, including “coercion (w eapons and

46 The police and technology
mar tial ar ts), mobility (transportation v ehicles), detection (for ensics methods,
such as DNA analysis), sur v eillance (closed- circuit- television [CCTV], digital
imag ing for f acial r eco gnition, and r emote sensing de vices), and analysis (data
mining softw ar e)”. In fact, technology appears attractiv e for the police for v ar i-
ous r easons. Fr om a practical perspectiv e , it equips them with ne w capacities
and modes of action (Har per , 1991). And fr om a political and manager ial point
of vie w , technolog ical inno v ation is often r egar ded as a suitab le strategy to
addr ess per cei v ed police f ailure (W eisbur d and Braga, 2019: 11). This applies,
as w e discussed in the pre vious chapter , to the issue of cr ime itself (i.e ., cr ime
rates and clearance rates) but also to questions of efficiency and accountability
of the police , both inter nally and vis- à- vis the public (Chan et al., 2001: 3).
T echnolo gy has in this sense spark ed an incr eased manager ialism that measures
police w ork according to cr iter ia that ha v e car r ied o v er fr om the b usiness w orld
such as efficiency , contr olling, and optimized w orking pr ocesses (O’Malle y and
P almer , 1996). Finally , the incor poration of ne w technolo g ical tools has, o v er
the last fe w decades, contr ibuted to the pr ofessionalization of the police as an
organization (Er icson and Hagger ty , 1997).
In light of such considerations, cr iminolog ists and sociolo g ists ha v e studied
ho w specific technolog ies ha v e transfor med the police in par ticular w a ys. Sem-
inal empir ical w orks such as those b y Ackr o yd etal. (1992), Manning ( 1992a,
1992b , 2008), Er icson and Haggerty (1997), and Chan (Chan, 2001 ; Chan
et al., 2001) ha v e dra wn attention to the intr icacies of “fitting” technolog ies
into police organizations. These studies, br oadly r e v olving ar ound the imple-
mentation of IT systems in police depar tments, sho w ho w the effects of new
technolo g ies ar e an ything but straightforw ard and might in some cases differ
considerably fr om the goals and intentions that w ere the initial dr iv er s behind
their de v elopment or pr ocur ement. In the w ords of Manning (1992b), the
intr oduction of ne w technolo g ies can e v en cause outr ight “drama” in the for m
of inter nal resistance and discursiv e statements that counter the alleged benefits
of ne w tools. Such r esistance can be traced to the capacities of disr upti v e tech-
nolo g ical tools to “er ode or destabilize long- standing organizational practices”
( Manning, 1992b: 328). The mor e a ne w technolo gy is seen to thr eaten to
r estr uctur e entr enched w orking cultures, the mor e likely it is to be met with
hostility (Sander s and Condon, 2017).
Other scholar s ha v e similarly for eg r ounded modes of activ ely r esisting the
impact of ne w technolo g ies and ho w such resistance is facilitated by the insti-
tutional iner tia of police organizations. Chan et al. (2001) ha v e sho wn that ev en
though str uctural conditions might be chang ing due to the no v el or enhanced
capacities that technolo g ies br ing to police w ork, cultural assumptions and
traditional policing practices often r emain unchanged. Thus, ne w tools ma y at
times end up being aligned with established pr ocesses rather than fundamen-
tally r efor ming ho w police officers appr oach their tasks. As the y argue , “g i ving
police access to computer s, incr easing the range and quantity of infor ma-
tion that is stor ed electr onically and automating what w er e pr e viously manual

The police and technology 47
pr ocesses will not change ho w the business of policing is conducted b y the
agency” (Chan et al., 2001: vii). These findings do not rule out the possibility
of organizational change . The y do , ho w e v er , dir ect our attention to the fact
that technolo gy is not the clear- cut, easily applicable v ar iab le that politicians,
pr iv ate companies, and not least police manager s at times seem to belie v e it is.
T echnolo gy , in f act, “more often . . . has changed police w ork in unexpected
w a ys; less often has it enhanced w ork” (Ackr o yd etal., 1992: 13).
Fr om the perspectiv e of organizational theor y , the clash betw een techno-
scientific imag inar ies of impro v ement and efficiency on the one hand and the
unanticipated or neglig ible consequences of implementation and e v er yda y use
of technolo g ical tools on the other does not in f act come as m uch of a sur pr ise .
Maguir e (2003) has pointed out ho w the organization of police depar tments
is fir mly rooted in histor ical trajector ies and national, reg ional, and local spe-
cificities. T o gether these specificities account for the large deg r ee of v ar ia-
tion betw een different police organizations, b ut the y also hint at wh y change,
although often ine vitable in the long run, is lik ely to occur only slo wly and
o v er longer per iods of adjustment (V era and J ab lono wski, 2017). These find-
ings cor respond closely with Braga and W eisb ur d’ s (2019: 556) argument that
“police histor y sho ws that it tak es a long time for ne w models of policing to
fully de v elop”.
Other s ha v e pointed out ho w technolo g ical inno v ation, once it found trac-
tion within police organizations, has transfor med the wa ys in which the police
car r y out their mandate and ho w the y position themselv es vis- à- vis society .
Er icson and Hagger ty (1997) ha v e analyzed ho w the intr oduction of comput-
er s and incipient dig itization of police data thr oughout the 1990s enabled the
police to tur n to r isk as a practical guiding pr inciple in unprecedented w a ys.
Dr iv en b y the ne wly found desir e to accumulate data in or der to render r isk
assessment pr ocedur es mor e po w erful and accurate , the pr ofession of the police
officer took a tur n to w ard “kno wledge w ork” (Er icson and Hagger ty , 1997 )
and “rationalization” (Manning, 2001 , 2008 ) that w as character ized by the abil-
ity to exploit data and quantify decision- making processes and ensuing action.
T echnolo gy can in this sense contr ib ute to the for mation of no v el organiza-
tional goals and strateg ies at a higher le v el (Byr ne and Marx, 2011: 17). As
w e argued in the pre vious chapter , such strateg ic change became par ticularly
per tinent with r egar d to ne w appr oaches to cr ime pr e v ention and their dev el-
opment alongside technolo g ical inno v ations.
J ust as w ell, technolo g ical tools ha v e g i v en the police a scientific appeal.
P olice w ork, under stood in ter ms of the production and management of
kno wledge , in f act in some r egar ds closely r esemb les scientific practices. This
is demonstrated, for example , b y methods such as dig ital forensics (Holt etal.,
2015 ), DNA analyses (McCar tne y , 2005), finger pr inting (Cole , 2001), and
dr ug testing (P aul and Egber t, 2016). These practices claim to pr oduce cr ed-
ible e vidence by means of the application of scientific theor ies and methods,
ther eb y claiming to estab lish “tr uth” in cr iminal in v estigations (L ynch et al.,

48 The police and technology
2008 ). In doing so , the y mak e use of cr iminological theor ies or h ypotheses
(usually quantitati v e ones) that guide and suppor t inno vati v e for ms of mobiliz-
ing technolo g ies and data for police pur poses. The assumption here is that a
scientifically infor med per specti v e will not only yield super ior r esults b ut also
be mor e objecti v e and accountable (Cole , 2017).
As became appar ent thr oughout our r esear ch, the pr oduction of cr ime r isk
mak es no differ ence in this r egar d (D013; D016). P olice depar tments w ould
claim that their philosoph y w as fundamentally based on resear ch (I02; I18;
I35; I48; I62; P49; P75) and r efer red to pr edicti v e policing as “the science of
wher e” (P49). As a matter of f act, Ger man and Swiss police departments hav e
subscr ibed to a technoscientific attitude that includes sending repr esentati v es to
confer ences and generally k eeping an open mind to w ar d allegedly inno v ati v e
and r esear ch- based technolog ies (I07; I12; I76; I80). The pr esentation of pr e-
dicti v e policing as an a v enue to w ar d data- dr i v en, e vidence- based police w ork
that w ould be super ior to traditional cr ime analysis thus fell on fer tile g r ound
(P49). A scientific appr oach to the pr oduction of r isk w as in this sense seen as
a possibility to lend enhanced cr edibility to cr ime analysis, both inter nally and
to w ar d the public (I20).
Ho w e v er , scientific aspirations and the cr ime analysis techniques that go with
them also r equir e ne w skills and for ms of kno wledge that ar e necessar y to per -
for m police w ork. Being literate in w orking with infor mation and comm unica -
tion technolo g ies became a r equir ement for k eeping up with the chang ing tools
and methods of police w ork thr oughout the 1990s and early 2000s (W ilz and
Reicher tz, 2008). As Chan et al. (2001: xvii) ha v e argued, police kno wledge
became “synon ymous with data that ar e too complex and v oluminous for the
human brain to cope with”, and the capacity to command ne w technolo g ical
tools to har ness and apply such kno wledge became essential for the pr ofession of
the police officer . Moder n police w ork is incr easingly concei v ed of as an inter -
disciplinar y pr ocess that r elies on specialized kno wledge in a number of distinct
domains and r equir es collaboration betw een different experts in order to achie v e
the desir ed r esults (Er icson, 1994 ; Er icson and Hagger ty , 1997: 19ff).
When it comes to pr edicti v e policing in par ticular , police depar tments no w
f ace the challenge to assemb le exper tise in data science . As data need to be
cleaned and pr epar ed for analysis, data fr om differ ent sour ces need to be inte-
g rated and managed, and algor ithmic cr ime analysis tools need to be config-
ur ed and maintained, skilled per sonnel ar e needed. Our interview ees in f act
for eg r ounded ho w the police ar e in need of specialized exper ts and ho w this
need clashes with estab lished police car eer paths and training pr o g rams (I31;
I50; P61; D142). T raditionally , within Swiss and Ger man police organizations,
officer s ar e consider ed “generalists” who need to be pr oficient in all fields of
police w ork ( Mahnk en and Rabitz- Suhr , 2019: 23f). Accor dingly , standar d
car eer tracks r equir e that officer s pass thr ough different specialized di visions in
or der to gain a coher ent per specti v e on the tasks and organizational pr ocesses
of police depar tments. Impor tantly , this is seen as a r equir ement for pr omotion

The police and technology 49
into strateg ic or management positions. On the flip side , such a car eer path,
ho w e v er , means that specialized kno wledge per iodically gets lost, as individual
officer s ar e transfer r ed betw een divisions.
As a r esult, police depar tments ar e looking for ne w methods of institutional
kno wledge management (I12; I17; I18; I31; P49). Calls for new car eer tracks
within single domains ha v e been put forw ar d (W endekamm and Model, 2019 :
275), and some depar tments ha v e used the implementation of pr edicti v e polic-
ing technolo gy as an oppor tunity to consider or put into practice such special-
ized car eer paths for data scientists and other scientific staff (I31; I51; P61).
In some depar tments, this has pr oduced up to a 50/50 split betw een police
officer s and scientists/r esear chers within cr ime analysis di visions (I79; P19).
And in cases wher e the r equir ements for this “ne w kno wledge and infor ma-
tion cultur e” (P61) could not be met fr om inter nal staff, additional scientific
exper tise w as brought in fr om the outside (P30). The tur n to w ard science is
also r eflected in the f act that some of the departments w e studied had star ted to
r ecr uit staff with deg r ees in for ensics or cr ime analysis straight out of univ er sity
(I18; I26; I42; I78; I79; P18) or had implemented their o wn in- house r esearch
and de v elopment units (I75; I76). W e will pick up these tendencies once more
in the context of str uctural r efor m in Chapter10.
This r einfor ced attention to specialized skills and exper tise w as generally con-
sider ed a w elcome tendency , as it could arguably help to o v er come entr enched
y et ineffectiv e inter nal organizational str uctur es. Mor e senior officer s, in par-
ticular , tended to look strateg ically bey ond the immediate operational capaci-
ties of pr edicti v e policing and hinted at the potential long- ter m effects of a
r einfor ced focus on adv anced algor ithmic for ms of data analysis:
[Pr edicti v e policing] has a number of positi v e side- effects: y ou change
police cultur e , and ther e is a need for our police cultur e to change . There
will be ne w pr ofessional fields within the police , analysts will ha v e a v er y
differ ent status. T echnolo gy will ha v e a v er y different status.
(I77)
Another w a y in which scientific aspects figured into the emergence of pr edic-
ti v e policing technology concer ned the modes in which field tr ials w er e set up
and e v aluated. Framed as “r esear ch pr ojects” to beg in with, de v elopment and
field- testing of predicti v e policing softw ar e w er e scientifically accompanied or
suppor ted b y exter nal r esear ch institutions (P49) or car r ied out in coopera-
tion with uni v er sities (I02; I18). Such collaborations w ere supposed to ensur e
that both methods and r esults could be consider ed “scientifically sound”, thus
cr eating leg itimacy for pr edicti v e policing methods. Ev aluation w as mor eo v er
suppor ted b y se v eral accompan ying studies in the for m of bachelor’ s and mas-
ter’ s theses (I18; I44; I51; I76; I77; I78; I79; P20; D013; D016) that ser v ed to
fur ther demonstrate the scientific ser iousness with which police depar tments
appr oached pr edicti v e policing.

50 The police and technology
Despite the v ar ious w a ys in which the police render themselv es and their
acti vities “scientific”, one should, ho w e v er , k eep in mind that differ ences
r emain betw een the for malized, r igor ous w a ys of scientific kno wledge pr oduc-
tion that tak e place within the academic comm unity and the “practical science”
that can at times be encounter ed in police w ork. Geared to w ar d the practical
pr e v ention of cr ime , police scientification should in f act be under stood as a
much mor e hands- on and less r igor ous practice . When in doubt, in other
w ords, not e v er ything needs to comply with high scientific standar ds, but it
suffices when things ar e w orkable and applicab le (P49).
Scholar s ha v e also pointed out ho w ne w technolo g ies ha v e changed the
w a ys in which the police regulate themselv es inter nally (Mastr ofski and Willis,
2010 : 57). Dig ital w ork practices can rather easily be quantified, track ed, and
analyzed (Whitson, 2013 ; W alz and Deter ding, 2014). Fr om a manager ial per-
specti v e , technolo gy r ender s the police transpar ent not only to w ar d the pub lic
but also for inter nal pur poses of human resour ces management, the assessment
of officer s’ perfor mance, and decisions about pr omotions (Sheptycki, 2017 ).
Ho w e v er , the continuous measur ement of perfor mance rates has also pr oduced
a number of unintended side effects, the most pr ominent of these being the
adjustment of w ork practices so that they ar e mor e lik ely to pr oduce outcomes
matching the e v aluation cr iter ia. Inno v ations lik e COMPST A T , widely praised
for incenti vizing rationalization and efficiency in police w ork (Willis et al.,
2007 ), ha v e in this sense br ought about a “gamification” of police w ork that is
pr imar ily inter ested in tang ible and quantifiab le r esults such as indi vidual ar r est
rates or the “impr o v ement” of cr ime statistics for a g iv en distr ict (Eter no and
Silv er man, 2012).
Ne w police technolo g ies, mainly those gear ed to w ar d sur v eillance and
intelligence pr oduction, ha v e also been met with a good deal of nor mativ e
sk epticism in academic analyses. The implementation of infor mation and com-
munication technolo g ies, in par ticular , has spark ed concer ns. Against the back-
dr op of unpr ecedented capacities to accum ulate and pr ocess data, scholar s ha v e
w ar ned against incr eased, potentially per v asiv e police po w ers ( Marx, 1988 ;
L y on, 1992). Such concer ns ar e still pr e v alent, although the y ar e , against the
backdr op of dig itization, large databases, and complex algor ithmic analyses,
no w geared to w ar d no v el challenges. Fears of a “maximum secur ity society”
( Marx, 1988: 221) within a liberal democratic frame w ork (L y on, 1992) ar e ,
ho w e v er , per sistent in cur rent debates about surv eillance , discr imination, pr o-
filing, and algor ithmic bias in predicti v e policing (Ferguson, 2017 ; Bennett
Moses and Chan, 2018 ; Bra yne, 2021). W e will retur n to such questions in
mor e detail in Chapter9.
Finally , spark ed b y insights into the largely unfor eseeab le and sometimes
e v en creati v e methods with which police for ces ha v e absorbed ne w tech-
nolo g ies and accompan ying manager ial log ics, a pr e v alent theme throughout
cr iminolog ical and sociolo g ical analyses of technolo gy and police organiza-
tions has been the question of ho w to deter mine whether the implementation

The police and technology 51
of a specific tool or set of tools can be consider ed a “success”. The ques-
tion of success must be understood in relation to the hopes and rationales that
moti v ated the decision to implement a technolo gy in the first place . Success
w ould thus usually be defined in ter ms of questions such as “Did the technol-
o gy impr o v e effectiv eness and efficiency?” or “Did the technology pr oduce
the desir ed r esults (for example , r educing cr ime statistics or impr o ving clear-
ance rates)?” Ho w e v er , this kind of straightforw ard conceptualization of success
w ould hardly align with the findings fr om the literature w e ha v e discussed.
Rather than subscr ibing to deter minist arguments about the capacities
of technolo g ical tools, their success (or f ailur e) m ust be car efully measur ed
against wider contexts that affect ho w the police function as an organization
and within society . In order to do so , Chan et al. (2001: 8) pr opose that when
thinking about technolo g ical change , w e should not only consider technical
f actors but also account for cultural and political ones. Cultural f actors, in their
vie w , include the v alues and assumptions that infor med the dev elopment and
design of a technolo gy and ho w these cor r espond with the v alues and assump-
tions of the organizational context in which the technolo gy is supposed to be
used. P olitical f actors are the inter ests and positions of differ ent actors within
pr ocesses of technolo g ical change . In cases where technical, cultural, and polit-
ical positions cannot be br oadly aligned, it is lik ely that inter nal r esistance will
occur and under mine at least some of the potential new technical capacities
( Manning, 1992b). As Chan and Bennett Moses (2017: 316) ha v e argued with
r egar d to pr edicti v e policing,
a better under standing of ho w cultural assumptions (par t of habitus) can
influence the impact of ne w technolo gy is not only impor tant for manag-
ing technolo g ical change within organisations, but also for designing r egu-
lator y or go v er nance r eg imes (other techniques of secur ity) for the benefit
of the br oader comm unity .
Ov erall, Chan et al. (2001: 13) pr opose fi v e cr iter ia that are lik ely to pla y
decisi v e r oles in ans w er ing the question of whether the implementation of
a ne w technolo gy can be consider ed a success: (1) the technolo gy itself and
its design, (2) the for m of the implementation pr ocess, (3) potential clashes
betw een the technolog ical imag inar ies of designer s and the practical needs
of user s, (4) r esulting shifts in po w er balances and responsibilities within the
organization, and (5) r esulting additional for ms of accountability to w ard the
public . All these cr iter ia are in themselv es complex issues that might not be eas-
ily r esolv ed. T ak en to gether , they outline the m ultile v el challenges that police
agencies ha v e to f ace in coming to ter ms with new technolo g ical tools that ar e
often imposed on them fr om the outside (i.e ., b y politicians, police manager s,
and pr iv ate companies). W e will empir ically pick up questions of the success
of pr edicti v e policing and ho w such success (or failure) might be measur ed and
e v aluated in Chapter8.

52 The police and technology
In summar y , existing cr iminolo g ical and sociolo g ical w orks on the r ole of
technolo gy within the police ha v e pointed to the complex and sometimes
unpr edictable w a ys in which organizational change happens. Most of the litera-
tur e ag r ees that while organizational change will occur on man y differ ent le v els
of police w ork, it will seldom do so exclusiv ely in the intended for ms. Rather ,
studies ha v e highlighted ho w technolog ies ha v e r estructured the tasks that the
police need to addr ess and ho w they do so , they ha v e highlighted ho w the pr o-
fession of the police officer has changed accor ding to ne w organizational goals,
and the y ha v e highlighted ho w manager ialism has incr easingly colonized ho w
the police analyze themselv es and car r y out inter nal checks. Ov erall, as Braga
and W eisbur d (2019: 555) argue , police organizations are a v erse to fundamen-
tal change , as the y “most easily adopt inno v ations that r equire the least radical
depar tur es fr om their hierarchical paramilitar y organizational str uctur es, con-
tinue incident- dr i v en and r eacti v e strateg ies, and maintain police so v er eignty
o v er cr ime issues”. These findings are in fact v er y m uch in line with what our
interlocutor s told us (I09; I18; I77). As one senior officer framed it:
The job descr iption f a v or s sk epticism, and man y police officers are rather
conser v ativ e . The y ar e comfor tab le within a f amiliar en vir onment, wher e
the y kno w ho w things w ork, wher e the y can r eplicate successful r outines.
And if ther e’ s something new , r egar dless in which ar ea . . . new things in
our depar tment w ere al wa ys difficult and it took some time to settle in.. ..
Ther e ar e simply lots of people who ha v e their r outines, who ha v e been
doing their thing for tw enty y ears – and it has w ork ed for tw enty y ear s. And
then ther e’ s some inno v ation or refor m, and the reaction is: “But w e hav e
al w a ys done it lik e this and it has w ork ed, wh y should w e change it no w?”
(I09)
Mor eo v er , general concer ns about technology- induced change are agg ra vated
b y the dig ital, arguab ly r einfor ced thr ough the dystopian nar rati v es about
pr edicti v e policing that can be found thr oughout science fiction and media
accounts of futur e la w enfor cement (Mor , 2014 ; Gent, 2017). These nar rativ es
ar e largely character ized by imag inar ies of automation, ar tificial intelligence ,
and black- bo x ed technolo g ies that can no longer be under stood b y humans. It
is inter esting to note that fear s about such scenar ios are not only pr ev alent in
cr itical academic analyses or civil r ights activists’ accounts but ar e also uttered
b y police officers. As one respondent framed it:
Automation is something that cr eates concer ns: should w e be afraid of
algor ithmization, of robotization, and such things? That’ s probab ly not
only a police concer n, but also a concer n for other pr ofessional fields.
Ther e ar e alr eady police r obots in Amer ica, de vices that patr ol with sensors
and r epor t incidents. This will happen her e as w ell.
(I76)

The police and technology 53
W e will deal at g reater length with ho w the police deal inter nally with auto-
mation and no v el configurations betw een humans and machines in Chapter5.
F or no w , in light of the multiple w a ys in which police organizations and tech-
nolo g ies mutually influence and transfor m each other , the task is to de v elop a
theor etical under standing of the r elationship betw een the police and technol-
o gy . For this task, w e pr opose to tur n to STS literatur e . The cr iminological and
sociolo g ical findings w e ha v e discussed so f ar cor respond w ell with conceptual
STS w ork pointing to the inevitab le embeddedness of technolo gy within wider
societal and organizational frames.
The emergence of sociotec hnic al systems
F or J asanoff (1996 , 2004 ), science and technolo gy and the for ms of kno wledge
and action the y enable and f acilitate ar e k e y to understanding ho w particular
for ms of social order ar e pr oduced and maintained. STS as a discipline to a large
extent emerged fr om conceptual discontent with sociolo gy’ s tr eatment of sci-
ence and technolo gy in the attempt to explain the constitution of social or der .
Rather than upholding an ar tificial analytical separation betw een the technical
and the social as differ ent spher es, STS scholar s pr opose to think of the social
and the technical as inextr icably entangled within a “seamless w eb” ( Hughes,
1986 ). In the w ords of La w (1991: 10), “what appear s to be social is par tly
technical. What w e usually call technical is par tly social. In practice nothing is
pur ely technical. Neither is an ything pur ely social. ”
STS thus suggests to study the social and the technical in an entwined f ashion,
conceptually under standing them as sociotechnical systems that ar e compr ised
of heter o geneous mater ial and nonmater ial elements (Latour , 1991 ; Bijk er and
La w , 1992). Ho w e v er , appr oaching the social and the technical as enmeshed and
mutually constituti v e phenomena does not mer ely mean ackno wledg ing the
complexity (and messiness) of empir ical realities b ut also ser v es to pr ob lema-
tize r eductionist ontolo g ies and to dismantle nai v e or consciously simplistic
(political) statements about the capacities of technolo g ies.
STS pr oposes that technolo gy is neither something that is exclusi v ely the r esult
of social r elations (and that thus w ould be fully contr ollable b y humans) nor an
uncontr ollab le exter nal force that deter mines social or der . Rather , technolo gy
comes to matter thr ough a m ultiplicity of r elations and interactions with its en vi -
r onment. Resear ch into the r ole and effects of sociotechnical systems thus needs
to account for specific configurations ar ound technolo g ies in or der to enab le
localized and context- dependent per specti v es on ho w technology comes to mat -
ter (Suchman, 2007). T o a cer tain extent, such a stance r ules out generalizab le
statements about science and technolo gy and their r ole within society . STS must
rather be under stood as an empir ical resear ch pro g ram that aspires to co v er socio -
technical constellations thr ough qualitati v e and especially ethno g raphic methods
that ser v e to create an in- depth under standing of the v ar iegated r elations and
entanglements thr oughout sociotechnical systems (Latour , 1993).

54 The police and technology
Such an appr oach cor r esponds w ell with analyses of technology within idio-
syncratic contexts of r eg ional or local police agencies. In f act, Ackr o yd et al.
(1992 ) similarly dra w on a sociotechnical understanding when explor ing ho w
ne w technolo g ical tools enter police organizational contexts. As the y wr ite:
As a social object, technolo gy needs to be understood not simply as the
nuts and bolts, the wir es and transistor s, the k e yboar ds and semiconduc-
tor s, b ut also as the collage of acti vities in v olv ed in its use . One could
go fur ther and insist that technolo gy as n uts and bolts is but the mater ial
instantiation of a complex set of ideas, kno wledge and activities, which not
only mak e it possib le to design and b uild a piece of technolo gy , but also to
shape and guide its use .
(Ackr o yd etal., 1992: 10)
An impor tant strand of STS literatur e concer ns the question of ho w technol-
o gy comes into being. Star ting fr om the premise that “both science and tech-
nolo gy ar e socially constr ucted cultur es and br ing to bear whatev er cultural
r esour ces ar e appr opr iate for the pur poses at hand” (Pinch and Bijk er , 1984 :
404), STS scholar s ha v e analyzed these cultural r esour ces and the w a ys in which
the y f actor into the cr eation of scientific kno wledge and the design of techno-
lo g ical objects. Resear cher s ha v e in this sense highlighted ho w technolo g ical
inno v ations come into being thr ough dense netw orks of multiple actors and
in close cor respondence with existing infrastructures and other mater ial f ac-
tor s (Callon, 1980a ; Hughes, 1983 ; Bijk er et al., 1987 ; Callon, 1991). Going
against the popular notion that inno v ations can be r educed to the ideas of a
single br illiant in v entor , the STS paradigm thereb y contends that epistemic
and mater ial inno v ation emerges through complex social interactions, cultural
nor ms, political dynamics, and histor ical trajector ies (Callon, 1984 ; Pinch and
Bijk er , 1984; Latour and W oolgar , 1986; Law , 1987).
In doing so , STS appr oaches r eject the teleolo g ical assumptions that can be
found in essentialist or deter minist under standings of technology . Inno v ation
does not follo w a predefined path of incr emental technolo g ical dev elopment
that will ine vitably lead to some (desirab le) end point (Godin and Vinck, 2017 ).
Instead, what is highlighted is the general open- endedness of de v elopment
and design. T echnolo g ical trajector ies ar e susceptib le to change or adjustment
thr ough a plethora of choices at technical, legal, moral, political, or economic
junctions thr oughout the inno v ation pr ocess:
Dur ing in v ention and dev elopment in v entor- entrepr eneur s solv e cr iti-
cal pr ob lems; dur ing inno v ation, competition, and g r o wth manager-
entr epr eneur s mak e cr ucial decisions; and dur ing consolidation and
rationalization financier- entr epr eneurs and consulting eng ineer s, especially
those with political influence , often solv e the cr itical prob lems associated
with g r o wth and momentum.
(Hughes, 1987: 57)

The police and technology 55
In r etracing ho w such choices emerge , STS scholar s emphasize that technolo gy
is ne v er the neutral tool it is at times presented as in political discourse and/
or mark eting. Rather , an y sociotechnical system must be understood as highly
political, as it has been continuously exposed to social, institutional, economic ,
legal, ethical, and not least, mater ial possibilities and constraints alongside the
pr efer ences of , and fr ictions betw een, de v eloper s, eng ineers, designer s, and
e v entually user s (Winner , 1980).
Pr edicti v e policing is no exception in this regar d. As w e detailed thr oughout
the pr e vious chapter , the cur r ently a v ailable softw are tools ha v e not emerged in
a technical v acuum b ut come with considerab le conceptual baggage in ter ms of
policing strateg ies, cr ime pre v ention paradigms, and organizational change . Ho w -
e v er , these larger trajector ies w ere b y no means the only factor s that w ere in v olv ed
in the de v elopment and design of specific predicti v e policing applications. On
the contrar y , they came into being thr ough a complex assembly of cr iminolo g ical
theor ies, technical means, data, cr ime rates, politics, and not least police depar t -
ments themselv es. Some of our interlocutor s in f act inter preted their r ole within
this assemblage as “mediator s” that tied to gether differ ent par ts of the netw ork and
f acilitated inno v ation (I02; I31; I80). As one police officer detailed, their depar t -
ment had been monitor ing dev elopments in algor ithmic cr ime analysis softw ar e
for some time and had been w aiting for the r ight oppor tunity to get acti v ely
in v olv ed in the fur ther de v elopment and operationalization of predicti v e policing:
W e ha v e our netw orks [with regar d to pr edicti v e policing] at the national
and inter national lev el. So w e are a w ar e of an y ne w de v elopments and of
cour se w e think of w a ys w e might be ab le to mak e use of inno v ations and
ho w w e could possib ly implement them. And then w e got the oppor tunity
to star t something . . . and e v er y one was lik e: “Alr ight, let’ s see ho w this
w orks out. ” And the Ministr y of the Inter ior told us: “W e’ll g i v e y ou the
oppor tunity and finance a pilot study . So y ou guys do y our thing and then
y ou’ll tell us whether this is something w orthwhile, ok?” It’ s a lot of things
that needed to come to gether .
(I02)
An impor tant f actor in the implementation of ne w technolo g ical tools and
the r esulting for mation of sociotechnical systems is the lev el of complexity of
both technolo gy and en vir onmental context. The mor e r elations a technolo gy
needs to for m with its sur r oundings, the more per tinent will be the r eper-
cussions of en vir onmental f actors. STS scholar s ha v e pointed, for instance , to
the pr eeminent r oles of infrastructures and technical standar ds that need to
be consider ed dur ing inno v ation processes and that ha v e considerable effects
on the emergence of sociotechnical systems (Hughes, 1986 ; Star and Gr iese-
mer , 1989 ; Star , 1999). Other s ha v e emphasized ho w resear ch funding pr ede-
fines r esear ch agendas as w ell as ev entual outcomes and ha v e pr ob lematized
the monetar y inter ests that ex er t influence on the for mation of sociotechnical
systems (Do wney and Lucena, 1995; Möllers, 2017).

56 The police and technology
Not sur pr isingly , financial questions also pla y ed an impor tant r ole in the
de v elopment and design of predicti v e policing softw ar e , and in considerations
r elated to whether pr edicti v e policing w ould be a w or thwhile in v estment in
the analytical and operational capacities of police depar tments in the first place.
W e ha v e already hinted at the crucial r ole of pr oject g rants fr om the Bureau of
J ustice (BJ A) and the National Institute of J ustice (NIJ) for the dev elopment of
cr ime prediction softw are in the US (P er r y et al., 2013: 4; F erguson, 2017: 32).
Cost considerations w ere also a major issue in Ger many and Switzerland (I07;
I80). As one r espondent told us, police depar tments w ould car r y out careful
cost- benefit analyses befor e deciding whether to star t exper imenting with pr e-
dicti v e policing applications or not:
The costs w ere an issue . P ar ticularly when y ou measure the costs vis- à-
vis potential application ar eas. It’ s only for residential b urglar y . . . so y ou
need to ask y our self whether ther e’ s a reasonab le r elation betw een costs
and effects. But w e w er e con vinced b y the method, par ticularly in r elation
to other things that w e do , and so our outlook w as: it’ s not just about the
idea, but in the futur e this is supposed to become a system that will suppor t
cr ime analysis and situational assessment, and that will spill o v er to other
ar eas. So w e decided to think ahead.
(I80)
The cost- benefit analysis w as in this case under pinned b y an understanding
of ho w the depar tment sa w its futur e positioning, strateg ies, and w ork prac-
tices within an incr easingly dig itizing police en vir onment. Such imag inar ies
for m another impor tant analytical theme in the emergence of sociotechni-
cal systems. Under stood as technoscientific and cultural visions that infor m
inno v ation pr ocesses, sociotechnical imag inar ies la y out b luepr ints for desirable
social and political or der accor ding to which technolo g ies will be designed,
and which the y in tur n will help to engender once implemented and used on
a r egular basis (Rammer t, 2002; J asanoff and Kim, 2009).
Pr edicti v e policing tools are under pinned b y an imag inar y of cr ime as a
nor malized, patter n- r elated social phenomenon that can, due to its r egular
occur rence , be identified and pre v enti v ely targeted (Kaufmann et al., 2019 ).
Equally , predicti v e policing r elates closely to technoscientific imag inar ies of
moder nization, inno v ativ eness, “Big Data”, efficiency , and speed ( Bra yne ,
2017; F erguson, 2017: 28ff; Egber t, 2018). T ogether , the y br ing about a vision
of a society in which cr ime will continue to exist but can be largely contr olled
b y inno v ati v e and po w erful means of kno wledge generation and “smar t” opera-
tional measur es.
In or der to tur n such imag inar ies into concr ete applications, pr edicti v e
policing must thus be understood thr ough a set of sociotechnical r elationships
that w ere alr eady partly for med long befor e specific softw ar e packages enter ed
operational police contexts. It w as subject to the for mation of a netw ork

The police and technology 57
of actor s and mater ials that made its emergence possible in the first place .
It needed to be coor dinated betw een companies fr om the pr iv ate sector and
police depar tments, negotiated betw een politicians and police manager s, and
aligned betw een designer s and user s. It needed to be financed and facilitated.
It needed to be conceptually integ rated into existing systems and pr ocesses
thr ough suitab le interf aces. It needed to cor r espond with legal frame w orks and
public per ception. And, not least, it needed to be analytically compatible with
alr eady a v ailable cr ime data that the police generate (P49; I07).
F or W oolgar (1987), these di v er se influences and entanglements thr oughout
inno v ation pr ocesses ar e r eflecti v e of larger epistemic and nor mativ e questions
concer ning the relations betw een the social and the technical. As he frames it,
“discussions about technolo gy – its capacity , what it can and cannot do , what
it should and should not do – ar e the r e v er se side of the coin to debates on
the capacity , ability , and moral entitlements of humans” (W oolgar , 1987: 312).
At the same time , as W inner (1980: 121) r eminds us, technolo gy will al w ays
be pr oducti v e of social and political po w er r elations and ther eb y reconfigur e
social or der ings: “The machines, str uctures, and systems of moder n mater ial
cultur e can be accurately judged not only for their contr ibutions of efficiency
and pr oducti vity , not mer ely for their positi v e and negativ e en vir onmental side
effects, but also for the w a ys in which the y can embody specific for ms of
po w er and author ity . ” It should in this sense once more be emphasized that an
STS per specti v e r uns fundamentally counter to statements about the alleged
“neutrality” or “objectivity” of technolo g ical tools. The existence of pr edic-
ti v e policing – its algor ithm, its data input, and the w a ys in which it becomes
implemented and used – must be understood as the result of the dense con-
str uction netw orks thr ough which inno v ations come into being.
The complexity of sociotechnical inno v ation is not limited, ho w e v er , to the
netw orks that enable de v elopment and design. It extends fur ther into the prac-
tical contexts in which technolo g ies ar e en visioned to be used. With r egar d to
the “fitting” of technolog ies into organizational contexts and their specific user
r equir ements, STS scholar s ha v e dra wn par ticular attention to the practices of
exper imentation and field- testing that inno v ations usually undergo ( Henk e ,
2000; Gier yn, 2006 ; W inance , 2006). Subjecting a new technolo g ical tool to
a tr ial r un – either in simulated en vironments or in partially contr olled li v e
test cases – allo ws dev eloper s, designers, and end user s to explor e what w orks
and ho w what does not w ork could be better aligned with organizational and
practical needs (Pinch, 1993). The main rationale behind field testing is usu-
ally to r eflexi v ely explore challenges that could not ha v e been anticipated at
earlier stages of de v elopment or to assess ho w technolo g ies could be config-
ur ed for par ticular application contexts or w ork en vironments. F or Suchman
et al. (2002: 175), tr ial runs with unfinished but alr eady w orkable technolo g ies
should thus be under stood in the sense of “a tang ib le , but also pr o visional,
apparatus – an object that r econfigur e[s] mater ial and discur si v e practice in an
accountably r elev ant wa y”.

58 The police and technology
Dur ing our resear ch, methods of field- testing predicti v e policing softw ar e
w ere a pr e v alent theme in all the police depar tments w e studied. In most
depar tments, the de v elopment and implementation of predicti v e policing
w ould be conceiv ed in ter ms of a “resear ch pr oject”, a “tr ial r un”, or a “pilot
study” (I02; I14; I36; I43; I44; D142). Independent of the label, the aims of the
pr oject w ould be to deter mine the best wa ys of fitting new analytical capacities
and the pr oduction of spatiotemporal r isk as a guiding pr inciple for patr ol-
ling into larger trajector ies of organizational str ucture and w ork practices. The
emergence of pr edicti v e policing technology w as in this sense not predefined
b y the for m of an exter nally de v eloped tool; it w as kept deliberately open and
character ized by a notion of “lear ning b y doing” that softw ar e de v eloper s and
police depar tments w ould go thr ough to gether in a m utually r esponsi v e w a y
(I02). This pr ocess w ould usually star t with a sim ulation in or der to deter mine
whether a v ailable data could be used for algor ithmic cr ime for ecasts in the first
place , and this sim ulation w ould then mak e its w a y into an actual e v er yda y
police en vir onment and be tur ned into a hands- on practical exper iment (I76;
I79). As one of our r espondents told us, this w ould be done with the option of
later widening the operational scope if it tur ned out that exper imentation with
pr edicti v e policing softw ar e w as yielding pr omising results:
Ev entually , w e decided to do a simulation. So in a back office , w e tr ied to
simulate what [pr edictiv e policing] w ould look like with histor ical data.
And then w e decided to in v est some mone y in a pilot study , got the r ight
people on boar d, and star ted to test it locally o v er a per iod of six months.
And the r esults w ere encourag ing, so w e decided to expand city- wide .
And again the r esults w ere good, so w e decided to implement it on a
r egular basis.
(I76)
Framing a phase of six months or longer as r esear ch, police depar tments w ould
be able to tak e adv antage of possibilities to tink er with the softw ar e and its
r equir ements, adjust established for ms of cr ime analysis, inter nal comm uni-
cation, and operational measur es, and generally figur e out in practical w a ys
what pr edicti v e policing could mean for them and ho w the y might be ab le
to accommodate it. What one officer framed as “open- hear t surger y” (I57)
enabled police departments to incor porate pr edicti v e policing pr ocesses as part
of their r egular w ork r outines and ther eb y to encounter potential b ugs, absent
functionalities, or usability issues in e v er yda y practice (I44). Such a hands- on
appr oach, although lik ely to cause some operational fr iction in the beg inning,
w as, b y our respondents, descr ibed as beneficial for both softw ar e de v eloper s
and police depar tments:
I’m not al w a ys a big f an of ev er ything that the Amer icans do , but the y really
do one thing w ell: they put things into practice m uch f aster . In [o wn countr y]

The police and technology 59
w e ha v e to think about an issue for 20,000 y ears, and then it needs to be
perfect befor e w e decide to use it. But systems are de v eloped best in prac-
tice . Think of PRECOBS: PRECOBS is not a perfect system – no system
is perfect. But when I remember what PRECOBS look ed lik e when it
star ted, and ho w it adv anced thr ough the ongoing exchange betw een prac-
titioner s and de v eloper s.... I think that’ s a g r eat adv antage .
(I77)
Y ou just star t doing things. In that case , w e follo w ed a v er y pragmatic
appr oach. W e didn’ t sit do wn for six months to de v elop a concept and a
pr oject design. Instead w e just star ted doing it. . . . Y ou need to g rapple
with stuff, and y ou need to tr y things that will f ail. Things where y ou
thought “This could w ork, this should w ork”, and then y ou r ealize that
y ou w er e wr ong.
(I02)
The notion of f ailur e m ust her e , of course , not be under stood in a final sense .
Rather , when it comes to field tr ials, ther e is usually an implicit ag r eement that
f ailur e will be par t of the pr ocess– coupled with the pr omise that it will upon
disco v er y be tackled and eradicated (Leese , 2015). It is impor tant to point out
that technolo g ical tools that ar e subjected to pilot studies ar e usually not fin-
ished in the sense of mark et- ready pr oducts. On the contrar y , when exposed
to the challenge of li v e operational en vir onments for the fir st time , techno-
lo g ical tools still need to offer a cer tain deg r ee of flexibility . After all, there is
a high pr obability that the y will need to be (at least partially) reconfigur ed in
accor dance with the practical findings of the tr ial. New functions might need
to be added or unusab le ones r emo v ed, user interf aces might be adapted to the
r equir ements of those people w orking with the tool, or interf aces with other
technolo g ical systems might need to be fix ed.
What Suchman et al. (2002: 166) call “pr ototyping” must in this sense be
under stood as a “strategy for ‘unco v er ing’ user needs, tak en as alr eady existing
but someho w latent, unar ticulated or ev en unr eco gnized b y practitioners them -
selv es”. Framing a technology as a “beta v er sion” or “pr ototype” allo ws dev elop -
er s to r eact flexib ly to r esults fr om practical tests and accommodate them within
futur e stages of pr oduct de v elopment, and fr iction is an integ ral par t of any
field exper iment ( Schulz- Schaeffer and Meister , 2017). As tr ials are designed to
unco v er potential misalignments in or der to pr o vide the opportunity to readjust,
the y might also under cut larger sociotechnical imag inar ies or par ticular expecta -
tions of ho w the capacities of a cer tain tool will translate into par ticular w ork
en vir onments. One of our r espondents ga v e the follo wing example of a ser ious
misalignment betw een sociotechnical imag inar ies and police practices:
Some things will w ork out, and other things . . . take for example the
“mobile office”: an insurance agent comes to y our apar tment, puts his

60 The police and technology
laptop on the table , and this w orks perfectly . In our en vironment, wher e
I might ha v e to defend m yself against an attack er and at the same time look
after the laptop so it w on’ t f all do wn or something . . . it’ s not al w a ys as easy
as y ou w ould imag ine fr om behind a desk.
(I46)
In the end, as Suchman et al. (2002: 164) argue , “making technolo g ies is . . .
a practice of configur ing new alignments betw een the social and the mater ial
that ar e both localized and ab le to tra v el, stable and r econfigurab le , intellig ibly
f amiliar , and reco gnizably ne w”. Pr edicti v e policing tools, in this sense , need
to speak to larger political pr ior ities and policing strateg ies, but the y must just
as w ell tak e into account specific national, r eg ional, and local cultur es and
operational r equir ements. Highlighting the impor tance of local implementa-
tion for eg r ounds the possib ly wide v ar iations betw een w a ys in which the same
technolo gy comes to matter within differ ent organizations.
Latour (1990) has similarly argued that in or der to get traction within the
w orld, technolog ies need to be ab le to mo v e betw een differ ent contexts. This
means the y need to be adjustable to specific needs and pr ocesses, they need
to be able to transcend cultural boundar ies, and the y need to be easy to under-
stand and to handle . Dur ing our resear ch, par ticularly more senior police
officer s, e v en though the y used a slightly differ ent v ocabular y , demonstrated an
under standing of technolo gy within organizations that w as in f act v er y close to
STS conceptualizations of the emergence of sociotechnical systems:
Y ou can’ t just build a system, or an organizational model, and then tr y to
implement that and expect that it will w ork r ight a wa y . That’ s not the w a y
to do it. Y ou need to think about ho w e v er ything w orks together , and
about all the implications that y ou need to consider . Often people only
consider cer tain par ts, and then things go wr ong.
(I77)
Pr edicti v e policing did not emerge out of the blue , nor was it simply imposed
on the police fr om the outside . On the contrar y , police depar tments pla y ed (and
continue to pla y) an activ e role in the for mation of local sociotechnical systems
that integ rate and align a v ar iety of cultural, organizational, technical, legal,
economic , and ethical elements. Pr edicti v e policing, if it is to succeed, must be
able to r elate to and cor respond with its en vir onment. This means that v ar iation
betw een the organizational str uctur es and technical infrastr uctur es in differ ent
police depar tments will also extend to the w ays in which pr edictiv e policing
becomes par t of local practices. It needs to connect to databases as m uch as it
needs to r elate to police officer s, comm unication channels, and operational
r esour ces. This also means that in or der to under stand the potentially trans-
for mativ e effects predicti v e policing could ha v e on police w ork, it needs to
be studied empir ically within these localized sociotechnical en vir onments. In

The police and technology 61
or der to do so , w e will build on the notion of translation to trace the pr oduc -
tion and mobilization of kno wledge and po w er within sociotechnical systems.
Pr edictiv e policing as a c hain of t ra nslation
As w e outlined earlier , pr oponents of new technolo g ies tend to emphasize the
argument that technolo g ical tools can perfor m tasks quicker , with more pr eci-
sion, endurance , and r eliability than humans – and e v en do things that humans
ar e just not co gniti v ely capable of . While this is certainly tr ue , in itself it tells
us little about ho w such technolog ical tools come to matter in the e v er yda y
practices of those who w ork with them. The more important question is ho w
technolo g ical tools, as par t of the sociotechnical systems that the y for m with
their sur r oundings, shape the beha vior of other elements within the socio-
technical system. F or pr edicti v e policing, this means that the analytical task
is to in v estigate ho w an algor ithm ev entually mak es patr ol officer s mo v e into
specific ar eas and r ender s them mor e attenti v e to potentially suspicious acti vi-
ties. In other w ords, ho w ar e kno wledge and po w er pr oduced and transmitted
thr ough the interactions betw een data, computer softw ar e , human analysts,
shift br iefings, maps, patrol cars, and all the other elements that pla y a r ole in
pr edicti v e policing?
W e ha v e in Chapter 1 alr eady illustrated ho w predicti v e policing must be
under stood as a pr ocess that needs to align numer ous actor s and their pr ofes-
sional rationales (see Figur e 1.1 ). Similarly , P er r y et al. (2013: xviii) conceptual-
ize pr edicti v e policing as a “business pr ocess” that must be per petually r epeated
because its outputs feed back into its data basis. Once one cycle of pr edicti v e
policing comes to an end with the targeted operational measur es, the alter ed
cr iminal en vir onment that results fr om cr ime pr e v ention pr oduces ne w empir i-
cal r elationships betw een cr ime , time, and space– and the pr ocess star ts again
at squar e one . Fr om an STS per specti v e , a pr ocessual understanding of predic-
ti v e policing ser v es w ell to illustrate the differ ent domains that pla y a role in
the pr oduction and pr e v ention of cr iminal futures. Ev en though these different
domains might be inhabited b y differ ent actors and technolog ies, might be
organized b y differ ent cultur es and str uctur es, and might not intuiti v ely cor re-
spond with each other , they need to be tied to gether thr oughout the predicti v e
policing pr ocess.
The impor tant analytical par ts of this model ar e , ho w e v er , not so m uch the
differ ent domains themselv es, but the gaps betw een them. These gaps allo w
us to study ho w different lo g ics and rationales become br idged and aligned in
pr edicti v e policing. The questions that w e need to addr ess include the lik es of:
What happens betw een data pr oduction and analysis? Ho w is cr ime analysis
intelligence enacted thr ough patr olling practices? And ho w do targeted patr ols
impact cr iminal activity? STS literatur e dra ws our attention to the connections
betw een pre viously unconnected elements and ho w the y can be conceptual-
ized as sites of translation that enable modes of meaning- making acr oss differ ent

62 The police and technology
spher es. Studying pr edicti v e policing thr ough the lens of translation allo ws us
to follo w the pr oduction of kno wledge and po w er acr oss differ ent specialized
fields of police w ork and to analytically foreg r ound the activ e labor that needs
to tak e place betw een them.
F or Callon (1984: 224), translation is “the mechanism b y which the social
and natural w orlds pr o g r essi v ely tak e for m. The result is a situation in which
cer tain entities contr ol other s. ” A translational appr oach for eg r ounds the
interacti v e moments betw een differ ent actors and what happens betw een
them. It for eg r ounds ho w kno wledge claims come into being, ho w the y ar e
consolidated, and ho w they ar e mobilized to con vince or per suade others
to car r y out specific actions. For Latour (1984: 264), similarly , the central
mechanism of translation consists of “enr olling man y actors in a g iv en politi -
cal and social theme”. The focus of study should, in his vie w , therefor e be
on “the w a y in which people are associated to gether .. . and pa y attention to
the mater ial and extrasomatic resour ces . . . that offer w a ys of linking people”
( Latour , 1984: 264).
As w e will illustrate thr oughout the follo wing chapter s, these r esour ces pla y a
k e y r ole in the translation pr ocesses that character ize predicti v e policing. What
Latour (1984) calls “inscr iptions” or “tok ens” are crucial means to mobilize and
enr oll r ele v ant elements at the subsequent stage of action into larger strateg ic
aims. As he wr ites, “in the translation appr oach the initial for ce does not count
for mor e than an y other ; for ce is ne v er transmitted in its entir ety and no mat-
ter what happened earlier , it can stop at any time depending on the action of
the per son next along the chain; again, instead of a passi v e medium thr ough
which the for ce is ex er ted, there ar e activ e member s shaping and chang ing the
tok en as it is mo v ed” (Latour , 1984: 268). In the case of predicti v e policing, the
inscr iptions and tok ens include the lik es of r epor ting for ms, interf aces, emails,
and maps that f acilitate comm unication and meaning- making betw een and
within specialized police di visions. What unites them is that the y ar e pr oduc-
ti v e of kno wledge about cr iminal futures, r ender them relatab le acr oss differ-
ent domains, and unfold the po w er to mobilize other elements for the sak e of
inter v ention into these futures.
T ranslation, in the w or ds of Callon (1980b: 211), is fundamentally char-
acter ized by “cr eating con v ergences and homolog ies b y relating things that
w ere pr e viously differ ent”. In pr edicti v e policing, numer ous unrelated or only
loosely r elated elements need to be br ought to gether . The generation of cr ime
data in v olv es epistemic and classificator y challenges, and data must be amended
and consolidated befor e the y can be used for algor ithmic cr ime analysis. The
analytical pr ocess r econfigur es the r elationships betw een human officer s and
machines, r equir es specific pr ofessional skills, and is lik ely to pr oduce fr ic-
tions betw een algor ithmic kno wledge and human exper tise . Results fr om the
analysis must be disseminated and communicated in w a ys that ar e both intel-
lig ible and acceptab le to those who ar e set to enact them. Resour ces need to be
managed, and shifts need to be scheduled. P atr ol officer s must squeeze special

The police and technology 63
attention to r isk areas into their alr eady b usy w ork schedule . And in the end,
the question of whether operational measur es had a measurable impact on
cr iminal activity is not easily ans w ered.
At all these translation sites, ther e is considerable r oom for f ailur e and br eak-
do wn. In order to mak e predicti v e policing w ork, police depar tments must
ensur e that sites and modes of translation ar e pr operly configur ed– otherwise ,
analytical insights might not mak e it to the str eet le v el after all. Pr edicti v e polic-
ing, conceptualized as a chain of translation, is then about “the capacity of cer-
tain actor s to get other actors– whether they be human beings, institutions or
national entities – to comply with them [and] depends upon a complex w eb of
inter relations” (Callon, 1984: 201). Differ ent di visions, tasks, and technolo g ical
tools within police w ork, in other w or ds, need to be car efully w o v en to gether
so that their rationales and operational capacities can function to gether .
Conclusion
Thr oughout this chapter , w e ha v e in v estigated the r elationship betw een the
police and technolo gy . Cr iminolo g ical and sociolo g ical literatur e sho ws that
the implementation of ne w technolo g ical tools is lik ely to cause fr iction and
possibly e v en acti v e resistance , as it has the potential to unsettle established
r outines, practices, and occupational cultur es. In the long run, technolog ical
inno v ation often goes hand in hand with organizational change . Such change
does, ho w e v er , seldom unfold exclusiv ely along the pr ojected lines b ut includes
a number of unintended side effects and other consequences. In light of these
considerations, w e ha v e pr oposed to under stand technolo gy not as an isolated
analytical v ar iable or as a deter ministic force , but as part of a larger sociotech-
nical system that is ine vitably for med once a technolo g ical tool enter s into
organizational contexts and r elates to other human, mater ial, and nonmater ial
elements. With r eference to STS literatur e , w e ha v e r etraced ho w sociotech-
nical systems of pr edicti v e policing ha v e emerged and ha v e been refined in
practice in the for m of tr ial r uns, field exper iments, and resear ch pr ojects.
These setups ha v e enabled police departments and dev eloper s to tink er with
ne w analytical tools in a li v e en vir onment and adjust organizational pr ocesses
and practices as w ell as predicti v e policing applications in a mutually constitu-
ti v e f ashion.
Ev entually , w e ha v e pr oposed to study pr edicti v e policing thr ough the con-
ceptual lens of translation. T ranslation is about the “hinges” in pr edicti v e polic-
ing. It highlights ho w different social, technical, and organizational elements
ar e made to r elate to each other and ho w kno wledge and po w er are pr oduced
and transmitted, and thus ultimately ho w algor ithmic cr ime analysis is tur ned
into targeted operational cr ime pre v ention measures in the str eets. Using the
notion of translation as a theor etical frame of r efer ence , the follo wing chapter s
will r econstr uct what it means to “do pr edicti v e policing” as a par t of ev er yda y
police w ork. W e will highlight ho w cr iminal futures ar e pr oduced, translated,

64 The police and technology
and enacted thr ough a focus on differ ent sites, actors, and the transmission pr o-
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This chapter analyzes the fir st translation pr ocess in predicti v e policing – the
cr eation and consolidation of cr ime data under time pressur e . A major sales
pitch for pr edicti v e policing is speed: With pr edicti v e policing softw ar e , this
sales pitch claims, cr ime analysis can be algor ithmically accelerated to such an
extent that the police will be able to dynamically interv ene in cr iminal futures
as the y unfold. The dr iv e for acceleration is ther efor e deeply eng rained in the
lo g ics of pr edicti v e policing softw ar e packages. In or der to speed up police
w ork, these applications are supposed to seamlessly integ rate their analytical
capacities into police database infrastr uctur es, r un analyses in the backg r ound,
and instantly pr esent ne w insights about possible cr iminal futur es. Manufactur-
er s such as Pr edP ol or IfmPt accordingly adv er tise their pr oducts in wa ys that
suggest up- to- date a w ar eness “as ne w cr imes come in” 1 and thr ough “cur rent
cr ime data”. 2 The rationale at w ork her e is that the quick er cr ime data ar e a v ail-
able for analysis, the quick er r isk estimates can be computed and enab le imme-
diate r esponsi vity on the str eet le v el, which means that patr ols can r eact flexibly
whene v er new insights about tempospatial r isk estimates become a v ailable .
F or W ilson (2019: 69), this imag inar y of li v e a w ar eness culminates in police
ecosystems that “edge e v er closer to real time” and pr oduce “sur plus v alue that
is generated thr ough temporal instantaneity”. Pr edicti v e policing is in this sense
imag ined as an uninter r upted pr ocess that contin uously pr oduces and adjusts
the cr iminal futures the police act upon, while at the same time r equir ing as
little human input as possible (Bratton and Malino wski, 2008). As Sheptycki
(2017 : 286) argues, “ne w theor ists of policing and secur ity go v er nance ha v e
imag ined infor mation flo ws acr oss a nodal landscape of netw ork ed go v er-
nance”. What r esults fr om such an angle is the notion of an al w a ys present
r elationship with the futur e , cr eating minim um r esponse times to whate v er
thr eat or r isk might be identified within the ongoing stream of li v e data. This
idea of seamlessness cor responds with a supposedly dynamic , contingent, and
rapidly chang ing cr iminal en vir onment in which police depar tments and other
secur ity agencies need to be able to r eact and adapt quickly , and therefor e k eep
their “situational a w areness” at a maxim um le v el at any time (Krasmann and
Hentschel, 2019).
Chapter 4
Dat a a nd t he need for speed

70 Data and the need for speed
Impor tantly , predicti v e policing is not about the futur e in the sense of long-
ter m foresight and strategy , but about the ability to r espond to and interv ene
in ongoing de v elopments. As Aradau and Blank e (2017: 384) obser v e , in gen-
eral, algor ithmic analytics are “not pr imar ily about the tur n to the future b ut
about near- r eal- time decision- making”. The assumption her e is that on the
operational le v el, flexibility and reacti v e capacities r ely cr ucially on a contin u-
ous situational a w areness that empo w er s s wift and effecti v e inter v entions. The
efficiency pr omise behind pr edicti v e policing is pr edicated on the pr esumption
that algor ithmic predictions will seamlessly b lend into the operational en vir on-
ment of policing and that r isk- based patr olling practices will not r equir e an y
additional analytical or organizational attention. Only then can algor ithmically
generated pr edictions be translated into str eet patr ols who ar r iv e at the cr ime
scene befor e the cr iminal in order to captur e the offender– or at least pr e v ent
the offense mater ializing.
Pr edicti v e policing is in f act about the “need for speed”. All these imag i -
nar ies must, ho w e v er , be tak en with a couple of g rains of salt. As w e will
demonstrate thr oughout this chapter , considerable deceleration of pr edic -
ti v e policing practices is, in ev er yda y police w ork, caused not only b y the
temporal character istics of cr ime and its r epor ting b ut also b y issues of data
cr eation and consolidation. Cr ime data are character ized by a high degree
of uncer tainty that stems both fr om the ontolog ical character istics of cr ime
and fr om epistemic questions of ho w to generate data fr om cr iminal ev ents.
In or der to feed pr edicti v e policing softw ar e with data that ar e as accurate
and complete as possib le , police depar tments thus ha v e to in v est considerable
r esour ces in multiple la y er s of quality contr ol. After all, only analyses r un on
r eliable data will yield meaningful r esults. This in tur n raises the question of
when it is appr opr iate to analyze cr ime data. Our r esear ch sho ws that ther e is
a trade- off betw een data that are a v ailable early b ut that ha v e potentially bad
quality vs. consolidated data that ar e mor e r eliable b ut only become a v ailable
at a later point in time .
Another impor tant f actor that needs to be tak en into consideration when
thinking about the temporalities of pr edicti v e policing is the rh ythm of cr ime
and policing. Most types of cr ime tend to occur more fr equently at specific
times of the da y , and domestic b urglar y is a par ticularly per tinent example of
such rh ythmic occur r ence . It is to a large extent pr estructured b y windo ws of
oppor tunity that open up when r esidents lea v e their homes and close upon
their r etur n as w ell as b y da ylight hour s and lighting conditions. P aired with
the typical “w orking hour s” of cr iminals (who also need to eat, sleep , and dr i v e
to their “w orkplaces”), this constitutes an intr icate temporal inter pla y betw een
cr ime, its datafication and analysis, and possib le r esponse measur es.
This chapter illustrates ho w cr ime and data practices unfold under the rationale
of acceleration that pr edicti v e policing dictates. It argues that, rather than
blindly follo wing the supposed need for speed, police depar tments need to bal-
ance accuracy and timeliness in a domain wher e data ar e generally character ized

Data and the need for speed 71
b y a considerab le amount of uncer tainty . Under standing the cr eation of cr ime
data as a translation pr ocess of empir ical phenomena into dig ital for ms of r ep-
r esentation, it pr ob lematizes the ontolo gy of r esidential b urglar y and cor re-
sponding police practices and pr oposes that w e should under stand epistemic
questions of ho w to pr oduce data and kno wledge in relation to the rh ythmic
inter pla y betw een cr ime and policing.
Detecting crime , r epor ting crime
Near- r epeat appr oaches to pr edicti v e policing operate under the idea that
burglary ser ies tak e place within limited spatial ar eas and within limited time
per iods. The assumption is that the shor ter the time frame , the mor e lik ely
is the occur rence of follo w- up offenses (J ohnson, 2008: 219). In tur n, this
means that only “fr esh” cr ime and r esulting up- to- date data can yield maxi -
mum analytical and operational v alue . “Old” burglar y cases ar e certainly still
inter esting when it comes to identifying cr ime patter ns r etr ospectiv ely and
o v er longer per iods of time , b ut outdated cr ime data do not pro vide the
police with an y w a y to inter v ene in ev ents as the y happen. The police ar e
thus under standab ly k een on getting their hands on burglar y data as quickly
as possible , in the best case scenar io r ight after the offense has been commit -
ted (I02; I07; I11).
This, ho w e v er , is not so easy . Fir st of all, a considerab le per iod of time might
pass betw een a burglar y and its detection. Ther e ar e ob vious reasons for this:
As cr iminals seek to minimize the r isk of getting caught, successful cases of
r esidential burglary usually target vacant pr emises. Residents thus only realize
that their home has been br ok en into upon their retur n fr om their acti vities
a w a y fr om home . This might be a couple of hour s later (when the y r etur n
fr om w ork or other acti vities in the near vicinity), but it might equally w ell be
a w eek later (if they w er e on a business tr ip or on holida y). Depending on the
time per iod dur ing which the dw elling w as v acant, it can thus be difficult or
e v en impossible to deter mine the exact point in time when the offense actu-
ally happened, and data fr om a b urglar y that might ha v e happened as long as a
w eek ago will only yield v er y limited analytical v alue for operational responses
pr edicated upon quick r eaction times (I01; I07; I26).
Another impor tant f actor is that b urglar y is a “r epor ting cr ime”, meaning
that burglar ies ar e usually not detected b y the police themselv es but b y the
victim, who then r epor ts the incident to the police . This renders burglar y
fundamentally differ ent fr om other types of cr ime , for example possession of
illegal substances or speeding, which ar e in most cases only acti v ely detected
thr ough police contr ols and otherwise largely go unnoticed and/or unre-
por ted. W ith r epor ting cr imes, a general concer n is the r eporting quota. Many
types of cr ime, for example domestic violence or rape , come with a significant
number of unr epor ted cases that nev er end up as cr ime data ( Bider man and
Reiss, 1967), because people ar e ashamed or for other r easons ar e r eluctant to

72 Data and the need for speed
admit that the y ha v e been the victim of such a cr ime. Ho w e v er , there is gen-
erally a high le v el of reporting when it comes to burglar y , as most victims are
insur ed and will need a police r epor t in or der to mak e a claim to their insurance
compan y (I44; I55). This means that burglary data usually g iv e a f airly accurate
pictur e of the actual number of b urglar ies that ha v e occur red.
While r epor ting quotas might be generally high for r esidential b urglar y , the
timeliness of r epor ting is a differ ent issue . As our interlocutor s pointed out,
ther e might also be considerable dela y betw een the detection and the repor t-
ing of a burglary (I19; I44; I45). This sounds rather sur pr ising, as one w ould
assume that burglary victims w ould w ant to deal with the violation of their
pr iv ate home as quickly as possible . It is, ho w ev er , not unusual for people not
to r epor t cr imes to the police immediately . Ther e w as no consensus about the
exact r easons for such beha vior , but our interlocutors w ere pr etty clear about
what dela y ed r epor ting of b urglar y incidents means for the analytical capacities
of pr edicti v e policing softw ar e:
If , for example , people only r eport a burglar y fi v e da ys later – e v en though
the appr o ximate time of the incident is kno wn– then the system will pr o-
duce an aler t nonetheless, because it considers the burglar y as ‘ne w’ and
within an aler t zone . But of cour se w e can’ t w ork with that alert, because
the tr igger was alr eady fiv e da ys ago . And that actually happens a lot, that
people don’ t go to the police r ight a w a y and r epor t something. Ihav e no
idea what the y do in the meantime .
(I19; see also I44; I45)
In summar y , while residential b urglar y is a type of cr ime of which the police
ha v e comparably good kno wledge, ther e is often considerable uncer tainty
r egar ding a k e y v ar iab le for near- repeat appr oaches to predicti v e policing: the
time of the incident. Dela y in detection and/or r eporting fur ther agg ra v ates
this pr ob lem. Lagg ing just a couple of da ys behind has the potential to eat up
much of the acceleration potential that pr edictiv e policing so fundamentally
r elies on. These issues cannot be easily mediated or e v en resolv ed, and the
police ha v e little influence on them.
Fr om the perspectiv e of translation and the for mation of a sociotechnical
system of pr edicti v e policing, things star t to get more inter esting once police
officer s ar e called to the scene of a cr ime and star t generating data fr om the
incident. W e ha v e already discussed ho w cr ime data quickly lose their v alue for
pr edicti v e policing once they ar e outdated. The mor e pr e v alent question, ho w-
e v er , is ho w the y come into being in the fir st place . In the next section, w e will
look into the question of ho w the pr oduction of cr ime data translates empir ical
phenomena into data points thr ough a ser ies of choices and inter pretations and
ho w these pr ocesses transfor m epistemic uncer tainty into bur eaucratic classifi-
cation categor ies that render cr ime inter subjecti v ely relatab le and intellig ib le as
w ell as administrable and analyzab le in the fir st place .

Data and the need for speed 73
Cr eating crime dat a
Data ar e the foundation of pr edicti v e policing. Simply speaking, there is no
data analysis without data. And without data analysis, ther e is no cr ime r isk.
The good ne ws is that the police ha v e plenty of data. P olice depar tments pr o-
duce large amounts of data about cr ime as par t of their daily activities. These
data ar e needed for cr iminal in v estigations and kno wledge production about
cr iminal phenomena at scale as much as the y ar e needed for administrati v e pur-
poses, insurance claims, cour t pr oceedings, and the production of statistics and
r epor ts. As Har per (1991: 294) puts it, “in sociological ter ms, detecti v es ha v e
the task of transfor ming the var ious featur es of r epor ted cr ime into bur eaucratic
phenomena”, such that the y can be pr ocessed and cor r espond to these differ ent
needs. As police w ork is generally considered an infor mation- r ich en vir on-
ment (Er icson and Hagger ty , 1997), the a v ailability of data is in discour ses of
pr edicti v e policing often not considered a pr imar y issue . Rather , the police
ha v e been concer ned with ho w the y can most effecti v ely exploit the data the y
alr eady ha v e a v ailable (Beck and McCue , 2009 ; P er r y et al., 2013 ; Babuta,
2017 ), ho w they might be ab le to pr ofessionalize long- standing practices of
cr ime analysis (Mahnken and Rabitz- Suhr , 2019 ; Schneider and Leutenegger ,
2020 ), and ho w to implement operational measures based on the analysis ( Wil -
lis and Mastr ofski, 2018; Ratcliffe , 2019; Ratcliffe etal., 2020).
Data themselv es ha v e , apar t fr om the f act that they ar e pr one to notor i-
ously bad quality (Maltz, 1999 ; Cope , 2008 ; Santos, 2013), been pr oblematized
less fr equently . This comes as a bit of a sur pr ise . If police officers, as Har per
(1991 ) has argued, transfor m cr ime into bur eaucratic phenomena, then such
transfor mation is by no means a straightforw ard pr ocess. Creating cr ime data
means tr ying to fit messy and ambiguous empir ical realities into pr edefined
bur eaucratic classification systems, and there ar e man y potential pitfalls here
( Hagger ty , 2001). It is thus appr opr iate to star t thinking about ho w cr ime data
come into being and for m the foundation for algor ithms and operational cr ime
pr e v ention measures at later stages of pr edicti v e policing. Cr itical data studies
literatur e can pr o vide v aluab le analytical hints her e .
The widespr ead intr oduction of computer systems in the 1990s w as accom-
panied b y a first wa v e of data enthusiasm, as newfound storage capacities star ted
to be filled with data, and dig ital netw orks made infor mation mor e easily (and
r emotely) accessible and fueled ne w organizational processes and b usiness mod-
els. Ensuing data- centered practices br ought questions of the or ig in of these
ne w quantities of data to the for e and spark ed cr itical inquir y fr om social scien-
tists and philosopher s who inter r o gated the nexus of data pr oduction and the
entr enchment or agg ra v ation of social, economic , and political po w er positions
( L y on, 1992 ; Gandy , 1993 ; Marx, 1995 ; Rip et al., 1995). As Bo wk er (1994 :
245) wr ites, “the global statement that ev er ything is infor mation is not a pr e-
or dained f act about the w orld, it becomes a f act as and when w e mak e it so”.
The epistemic author ity to decide ho w the w orld is tur ned into data cannot

74 Data and the need for speed
in this sense be separated fr om questions about who gets to pr oduce what kind
of kno wledge about the w orld and ho w such kno wledge is tur ned into action.
These questions ha v e arguably become e v en mor e per tinent o v er the past
decade . Nar rati v es about “Big Data” r e v olv e ar ound the notion that data w ould
allo w us to unlock hither to unkno wn secrets about the w orld – and the only
r equir ements w ould be to combine as much data as possib le , dra w different
sour ces to gether , and use smar t analytical techniques such as machine lear n-
ing algor ithms (Ander son, 2008 ; Manyika et al., 2011 ; May er- Schönberger
and Cukier , 2013). The question of ho w data ar e cr eated in the first place
seldom figur es pr ominently in such nar rati v es. Data are toda y , to a large extent,
generated automatically in the for m of metadata that document transactions,
communications, and the use of services (L y on, 2014), or the y ar e cr eated
autonomously b y sensing de vices (Andr eje vic and Bur don, 2014). In an y case ,
fr om a “Big Data” per specti v e , data ar e largely tak en for g ranted, and the bra v e
ne w data- sa vvy w orld does not car e m uch for ontolo g ical and epistemic r eflec-
tion (W olf , 2010). Sociologists and cr itical data scholar s ha v e cautioned, against
this backdr op , against an o v er r eliance on data without under standing wher e
the y come fr om and ho w the y ha v e been concei v ed (bo yd and Cra wford, 2012 ;
Dalton and Thatcher , 2014; Kitchin, 2014a).
Gitelman and J ackson (2013: 3) r emind us that, e v en though the commonly
used ter minology for data includes such ter ms as “collecting”, “enter ing”,
“compiling”, “stor ing”, and “mining”, all of these ter ms imply that data ar e
alr eady out ther e in the w orld, just w aiting to be pluck ed. This is not the case .
Ther e ar e no data without someone translating a g i v en empir ical phenomenon
into data points, and this translation is character ized by a n umber of choices
that ha v e wide- rang ing implications for the r esulting dataset: Ho w to per cei v e
or sense something? Ho w to descr ibe it? Ho w to measur e it? Ho w to assign
numbers or categor ies to it? Cr eating data means finding ans w er s to questions
about ho w to cogniti v ely and bur eaucratically g rapple with the w orld, and
these ans w er s influence what kinds of stor ies the data will later tell about the
w orld fr om which the y w ere cr eated. As Kitchin and Laur iault (2014: n.p .)
wr ite,
ho w data are concei v ed, measur ed and emplo y ed acti v ely frames their
natur e ... . Data do not pr e- exist their generation, the y do not ar ise fr om
no where and their generation is not ine vitab le: pr otocols, organizational
pr ocesses, measur ement scales, categor ies, and standards ar e designed,
negotiated and debated, and ther e is a cer tain messiness to data generation.
Data cr eation is, to a cer tain extent, a cr eati v e pr ocess. F or Gitelman and J ack-
son (2013: 3), “data ar e imag ined and enunciated against the seamlessness of
phenomena”, and this pr ocess of imag ination and en unciation closely cor-
r esponds with the later pur pose of the data. Different cultural or pr ofessional
pr edispositions in this sense ine vitably shape ho w and what kind of data are

Data and the need for speed 75
pr oduced fr om a g iv en phenomenon. P olice officer s cr eate data fr om a cr ime
scene , looking for pieces of infor mation that will later on infor m and guide
their pr ofessional practices and speak to the organizational needs of police
w ork. Other phenomena will not be considered r ele v ant and will thus not end
up as cr ime data. Data are in this sense al w a ys alr eady imbued with sociocul -
tural assumptions that g i v e them a specific for m and infor mation v alue . In the
w ords of Bo wk er (2008: 184), ther e cannot in f act be an y “ra w data”, as such a
notion of untainted, inter subjecti v e infor mation w ould ha v e to be consider ed
an o xymor on. On the contrar y , data alw a ys need to be consider ed as alr eady
“cook ed” in specific w a ys, as they ar e the r esult of acti v e w ork, render ing them
a selecti v e and specific repr esentation of the w orld vis- à- vis their pur pose and
their social embeddedness (Kitchin, 2014b: 3).
The f act that data ar e socially constr ucted is of course not a par ticularly new
or spectacular insight. Epistemic questions of counting, measur ing, quantifying,
or standar dizing ha v e thr oughout histor y been closely entangled with questions
of po w er and kno wledge as w ell as with state- building and go v er nment and
ha v e been subject to detailed study (Hacking, 1990 ; Scott, 1998 ; Desr osièr es,
2002 ). The social constr uction of data is, ho w ev er , highly significant for pre-
dicti v e policing, as algor ithmic cr ime analysis will only be as good as the data
that go into the system. It is thus impor tant to study the w ays in which the
police “cook” their data as they generate infor mation about space and time and
the cr iminal activities that tak e place within these coordinates. If the for m of
data tak es shape accor ding to their later use , then predicti v e policing tools ha v e
the capacity to pr econfigur e ho w cr imes ar e translated into analyzab le infor-
mation bits and to pr estr uctur e the beha vior and epistemic practices of police
officer s who in v estigate the cr ime scene .
On the most fundamental le v el, what happens after a burglar y has been
detected is the follo wing: Either the burglar y victim visits the police station to
file a complaint or , more lik ely , the y call the police and a patr ol car will be dis-
patched to the cr ime scene in order to r eg ister the offense and collect e vidence .
Thr oughout this pr ocess, both actual cr ime data and metadata ar e cr eated. One
of our inter vie w ees illustrated this pr ocedur e as follo ws:
A burglary will fir st be registered at the emergency call center , and they cr e -
ate a file wher e pr imar y infor mation is r ecor ded: When w as the call? What is
the str eet addr ess? Who called? And then the y r equest operational r esour ces,
and our patr ol officers dr i v e to the cr ime scene and r eg ister the incident.
Back in the da y , the y used to ha v e a little black notebook wher e they wr ote
do wn the details. No w ada ys the y do that with an iP ad. . . that comes with
a simplified r epor ting for m, and many significant details alr eady go into that
r epor ting for m: What w as the exact time of the cr ime, or the per iod of the
cr ime? What are the character istics of the location? What w as stolen? Ho w
did the offender operate? And all that goes straight into the database .
(I76)

76 Data and the need for speed
What is impor tant her e is that cr ime data are usually cr eated “in the field”, as
police officer s visit the cr ime scene and pr oduce infor mation fr om the cr ime
scene and infor mation pro vided by victims and/or witnesses. In the specific
case of r esidential burglary , basic data usually include the location of the dw ell-
ing, the (appr o ximate) time of the offense , the modus operandi (i.e ., ho w the
offender gained access to the dw elling), the haul, and potential ey e witness
r epor ts as w ell as any a v ailab le for ensic e vidence (Santos, 2013: 69). These ar e
also the main v ar iables that near- r epeat- based pr edicti v e policing applications
such as PRECOBS or Pr edP ol use for their models (I01; I02; I07; I18). Pr o -
ponents of place- based pr edicti v e policing often highlight such data spar sity
as an adv antage , as these data are usually easily a v ailable and can be quickly
anon ymized in or der to comply with pr iv acy and data protection r egulations
(Schw eer , 2015a, 2015b; Balo gh, 2016).
While it is tr ue that PRECOBS pr ocesses only a limited number of data
points, these data points ar e in practice character ized by a considerab le deg r ee
of uncer tainty . W e ha v e already noted that the date and time of a b urglar y ar e
often not exactly kno wn and can f all within a per iod rang ing fr om a couple of
hour s up to a couple of w eeks. This is also tr ue for the modus operandi. Modus
operandi is a second analytical k e y v ar iab le in near- r epeat appr oaches, as the
exact w a y in which a burglar gained access to a dw elling can pr o vide hints at
the offender pr ofile and whether or not an offense w as the w ork of a pr ofes-
sional. In practice , though, the modus operandi might not be clearly identified
or assigned – ma ybe ther e w as a crack ed windo w that any one could ha v e easily
opened, ma ybe the back door w as unlock ed, or ma ybe e v en a combination
of both. Or in case a lock ed windo w w as for ced open, the traces fr om the
tools that w ere used might not be clearly assignab le to a cer tain method – for
instance , whether it should be consider ed “le v er ing” or “dr illing” (I03; I51).
Additionally , it might not immediately be clear what w as actually stolen, as
the victim might not y et be a w ar e of all missing items. This is equally pr ob -
lematic , as haul is used as another k ey v ar iab le for the distinction betw een pr o-
fessional burglary with a r isk for near r epeats on the one hand and occasional
one- off offenses on the other . Last, but not least, the f act that b urglar y data ar e
generated in the field also means that their pr oduction depends on the w ork
of the police officer at the cr ime scene. Ther e might be considerable v ar ia-
tion betw een ho w tw o differ ent per sons concei v e of a phenomenon and pr o-
duce data fr om it, e v en if those tw o per sons underw ent the same pr ofessional
training. In summar y , both ontolog ical uncertainty and subjectivity complicate
the translation of cr iminal phenomena into cr ime data. A lack of coherence ,
accuracy , and reliability in ho w cr iminal phenomena are r epr esented within
r esulting datasets, ho w e v er , in tur n potentially under cut the analytical viability
of the data.
While not all of these issues might be easily r esolv ab le , standardization is
set to r educe v ar iation in the creation of cr ime data and to pr o vide compat-
ibility and comparability within datasets. In or der to standar dize the captur e

Data and the need for speed 77
and translation of cr ime into data, the police use repor ting for ms that ser v e
both as a checklist for the officer s at the cr ime scene and as a means of clas-
sification. Repor ting for ms are supposed to ensur e that the data cr eated fr om
each burglary can be analytically combined, as they ar e in the same for mat and
co v er the same set of questions. Dur ing our r esear ch, ther e w as some v ar iation
betw een police depar tments that w ere still using pen and paper for ms (I26; I46;
I78; I79; I80) and other s that w er e alr eady w orking with electr onic means of
data captur e , either using laptop computers or tablets/phones (I76; P07; P70)
Ther e w as, ho w ev er , an o v erall tendency to mo v e to w ar d dig ital de vices for
r epor ting (I26; I79).
In filling out r epor ting for ms, no matter whether on paper or on a computer
or tablet, police officers are faced with a number of decisions concer ning ho w
to classify empir ical phenomena under conditions of potentially limited infor -
mation. These choices ar e consider ed extr emely impor tant for later pur poses
of cr ime analysis, as only accurate cr ime data will yield meaningful analytical
insights and so ha v e the potential to infor m operational measures. The use of
pr edicti v e policing softw ar e thus alr eady extends into epistemic practices of
data pr oduction and r einfor ces the importance of this w ork in r elation to the
later analytical use of cr ime data (I02; I09; I24; I26; I44; I51). P olice depar t-
ments ha v e intensified their effor ts to train officers in data generation issues
and raise a w areness for the fact that translation processes in the field will ha v e
analytical r eper cussions and might actually come back to the field in the for m
of r isk areas that need to be mor e intensi v ely patr olled (I09; I24; I44; I51; P49;
P77). One r espondent talk ed about ho w their depar tment decided to r un a data
a w areness campaign e v en befor e the y star ted to implement pr edicti v e policing:
Befor e w e star ted [using PRECOBS], w e organized an infor mation e v ent.
W e ha v e about 1,600 officer s. Additionally , w e sent out infor mation sheets,
including our r epor ting man ual. Ho w do Icaptur e domestic b urglar y cor-
r ectly? What do I par ticularly need to consider? Including a r eminder to
complete the r epor t within 24hours after the incident was first reported.
(I44)
Despite these effor ts, dur ing our resear ch w e found e vidence of a sur pr is-
ing disconnect betw een the analytical need for accuracy and the sometimes
“slopp y” w a ys in which cr ime data w ere pr oduced in the field. Amajor prob-
lem that our interlocutor s r epeatedly pointed out w as the division of labor
within police organizations and the ensuing specialized r oles and tasks that
come with specific job pr ofiles (I07; I51). Specifically , the misfit betw een the
differ ent life w orlds and pr ofessional rationales of analysts and patr ol officers w as
consider ed pr ob lematic . As one senior police officer put it:
The patr ol officer just doesn’ t w ant the same thing as the analyst. The
officer w ants to get r id of that case as quickly as possible , and the analyst

78 Data and the need for speed
w ants good data. So w e ha v e to explain to the patr ol officer wh y w e need
good data. And that’ s not easy .
(I07)
These challenges ar e additionally agg ra v ated by the o v erall w orkload and time
pr essur es that patr ol officers often ha v e to operate under , incenti vizing them
to do the r epor ting w ork as quickly as possible and thus potentially r ender ing
data generation mor e superficial and er r or pr one (I03). But data quality – or
mor e pr ecisely , the lack thereof – can ha v e man y potential sour ces. It can, for
instance , be caused b y the patrol officer who simply “forgets” to fill out a spe-
cific field in the r epor t, leading to the analyst ha ving to consult other sources
in or der to fix the mistak e and complete the data fr om the incident. There is
har dly an y malicious intent behind such er r or s, and analysts ar e generally quite
under standing of the fact that human mistakes come with the job . One analyst
framed it as follo ws:
I can totally under stand that, Ikno w that fr om m y o wn time in the field:
when y ou come into the station at three or half past thr ee in the mor ning
after an assignment, and y ou’ r e supposed to get off at four – then y ou do
the r epor ting the next da y . Or y ou just quickly enter the most impor tant
bits of infor mation. And sometimes, at three in the mor ning, y ou forget
something, simply because y ou’ r e so tir ed.
(I77)
W orking conditions such as long hour s and night shifts, as this quote illustrates,
pla y an additional r ole when it comes to the accuracy and completeness of
cr ime data. Analysts and senior police officer s w ere r eluctant to b lame their
colleagues for mistak es that happened under these conditions. Instead, the y
pointed to another challenge with r egar d to cr ime data production. Difficulties
in coming up with accurate data r epr esentations of empir ical phenomena not
only ar e complicated b y ontolo g ical uncer tainty , pr ofessional rationales, and
w orkload but also become fur ther entr enched b y o v erly complicated classifica-
tion systems in cr ime repor ting for ms. One analyst ga v e the follo wing illustra-
tion of the challenges that patr ol officers are confr onted with when tr ying to
r epr esent what the y found at the cr ime scene within a complex classification
system:
W e ha v e a v er y complicated and exhaustiv e system of k e ys that w as or ig i-
nally supposed to f acilitate the generation of cr ime statistics. Pr oper cr ime
statistics should be detailed, and y ou can’ t do that if y ou only use “residen-
tial burglary” as a k e y v alue. So w e ha v e a k e y for “r esidential burglar y”,
one for “ar med residential b urglar y , ” one for “organized residential b ur-
glar y , ” one for “g rand larcen y within a dw elling, ” and so on. In the end w e
ha v e 50 differ ent k e ys that ha v e something to do with r esidential burglar y ,

Data and the need for speed 79
and it’ s quite the ar t to find the r ight one . Agrand larcen y fr om a dw elling
is pr obab ly a r esidential b urglar y . Ag rand larcen y that took place within a
dw elling is pr obably also a r esidential burglar y , but ma ybe the patrol officer
used the wr ong k ey , because he couldn’ t think of 436000 and he didn’ t
ha v e the time to do his r esear ch. So he used 400000, which is just “g rand
lar cen y”, but the r epor t also sa ys that the site of the cr ime w as an apar t-
ment. No w I’ll ha v e to look into the free text descr iption: ma ybe it w as
the br other who smashed the piggy bank and took the mone y . T echnically
that’ s g rand larcen y . The mone y w as secur ed, and the incident took place
within the apar tment. Hence , it’ s g rand larcen y within a dw elling. Ma ybe
the door w as kick ed in, then all of a sudden, it’ s r esidential burglary . And
in the end, Iha v e to tr y and sor t this out.
(I50)
This example illustrates vi vidly ho w standardization can backfir e when
classification systems ar e too complex. Cr ime data need to be rather fine-
g rained, as the ability to distinguish betw een slightly different types of cr ime
is impor tant with r egar d to legal pr oceedings, inter nal management, and
the pr oduction of cr ime statistics. In practice , this means, ho w ev er , that
ther e ar e almost endless possibilities for ho w to classify a g iv en cr ime e v ent,
potentially pr oducing co gniti v e o v erload. Essentially , the mor e fine- g rained
a system of pr edefined classification categor ies for cr ime r epor ting is, the
mor e complicated it will be per cei v ed as by patr ol officer s, and the mor e
lik ely it becomes that this will lead to misclassifications of empir ical phe -
nomena. This is par ticularly per tinent with r egar d to ambiguous phenomena
that ar e open to inter pretation and could ther efor e be classified in one w a y
or another .
The quote also r efer s to the fact that in cr ime r epor ting for ms, for each
v ar iable (e .g., haul, modus operandi), there is a list of possib le “k eys” (i.e .,
numer ical combinations that can be used as shor thand for a specific categor y)
that can be selected fr om a pr edefined list in or der to specify what w as found
at the cr ime scene. These k eys decide ho w an empir ical phenomenon becomes
translated into a par ticular data categor y . The use of pr edefined categor ies as a
means of data standar dization must be understood here as a w a y of taming the
r ecalcitrance of r eal- w orld phenomena just as much as it must be understood
as a safeguar d against the effects of human inter pretation. In practice , k e ys for
mor e specialized subcategor ies are , ho w ev er , par ticularly lik ely to be ignored
or b ypassed b y patr ol officer s in f a v or of gener ic categor ies. One analyst ga v e
an example of this:
Our colleagues can easily differ entiate betw een cash and a TV set. But
modus operandi is a differ ent stor y . Ho w did someone get access to an
apar tment? Mostly it’ s lev er ing. And e v en if it’ s not le v er ing, the k e y for
le v er ing is the one that our colleagues kno w b y hear t. So to be honest, it’ s

80 Data and the need for speed
often standar d v alues that end up in the r eport. It is what it is. I ha v e to li v e
with these uncer tainties.
(I80)
In this example , rather than going for a specific , possibly mor e accurate (sub)
categor y to descr ibe the modus operandi encountered at the cr ime scene , the
patr ol officer simply opted for the “standar d v alue” (le v er ing) that occurs most
often, and this enabled them to quickly complete the r epor t. P atr ol officers
using gener ic categor ies in the pr oduction of cr ime reports, either as a strategy
to a v oid ha ving to deal with ontolo g ical ambiguity , or simply as a shor tcut
to sa v e time , w as descr ibed as a persistent prob lem b y our inter view ees (I03;
I31; I50). Ir onically , this pr ob lem w as fur ther agg ra v ated b y the use of dig ital
de vices for r epor ting. As data generation in the field is incr easingly being
done via electr onic de vices such as laptops, tab lets, or phones, our interlocu -
tor s told us that while this w ould generally be a w elcome dev elopment, the
a v ailable applications for r epor ting w er e in man y instances poorly designed.
Due to a lack of semantic suppor t in v ar iab le fields or due to cumber some
and unwieldy user interf aces, officers w ould, for example , often simply pick
the k e y v alue at the top of the dr op- do wn menu in or der to sa v e time (P77).
What w as or ig inally supposed to f acilitate both data generation and accelerate
data transfer into police databases tur ned out to reinfor ce practices of b ypass -
ing complex classification systems and fur ther contr ibuted to inaccuracy in
cr ime data.
Cr ime repor ting for ms usually also contain a free text field wher e the officer s
can add details, clar ify possible confusion, and explain wh y the y w er e for ced
to squeeze an empir ical phenomenon into a categor y that might not be a
g r eat fit. Fr ee text, ho w e v er , comes with its o wn set of issues. Our interlocu-
tor s specifically pointed out ho w officer s w ould use incoher ent language and
abbr eviations and ho w ev en free text explanations of empir ical phenomena
could r emain ambiguous (I07). Some of our inter vie w ees ev en questioned the
added v alue of fr ee text fields, as these needed additional analytical attention
befor e the y could become computable data points (I26; I80). In the end, our
inter vie w ees ackno wledged that there is an inher ent tension betw een the dif-
fer ent w a ys in which the police generate data fr om cr ime scenes, and none of
them is seen as an ideal solution (I03; I07).
In summar y , there ar e v ar ious “er r or” sources in the pr oduction of cr ime
data. Some of them emanate fr om a lack of kno wledge about the cr iminal
incident itself . Other s stem fr om the hea vy w orkload of patr ol officers, fr om
o v erly complex classification systems, fr om poorly designed reporting for ms
and interf aces, or fr om any combination of these elements. T aken to gether ,
the y r ender cr ime data uncer tain and such uncer tainty w ould, if unmediated,
extend to algor ithmic modes of data analysis and under mine pr edicti v e polic-
ing practices. As Cope (2008: 407) wr ites, cr ime analysts often “str uggle with
incomplete , unr eliab le and inaccurate infor mation, all of which affects the

Data and the need for speed 81
quality of analytical r epor ts”, and police depar tments ar e ther efor e looking for
w a ys to address these issues.
Qualit y cont r ol
In or der to enhance the coher ence , accuracy , and r eliability of their data, police
depar tments usually ha v e a n umber of quality contr ol measur es in place . A seem -
ingly banal, y et impor tant, aspect is double- checking cr ime repor ts befor e the y go
into the system in the fir st place . This can in v olv e a number of differ ent actors and
extend thr oughout differ ent organizational units within a department. One ana -
lyst detailed the pr ocess of doub le- checking data in their depar tment as follo ws:
Ther e is a w orkflo w for quality contr ol acr oss differ ent le v els. The fir st
le v el is the per son who fills out the r epor ting for m. Then the super visor
should ha v e a look at it. Then w e ha v e a quality contr ol manager at the
station who will g i v e it another thor ough look and identify fla ws or incon-
sistencies. Then w e ha v e a central unit for database management, they ar e
also concer ned with quality contr ol. And in case ther e ar e an y ob vious
er r or s, Ican also ask for cor r ections.
(I50)
A completed r epor t fr om a cr ime scene , as the afor ementioned quote vi vidly
illustrates, must not be confused with the notion that the data fr om the report
w ould already be “complete” and r eady to be analyzed. Double- checking for
er r or s is, ho w ev er , only a fir st step . Cr ime data ar e e v en after the initial pr ocess
of data generation still v er y much in flux and subject to cor rection and/or
amendments. Details ar e lik ely to change or be complemented with additional
infor mation dur ing ongoing in v estigations, after the initial r eport has been cre-
ated and submitted to the central system. As additional infor mation becomes
a v ailable , the data in the system must thus be amended. A pertinent example of
r etr ospecti v e data cor rection with r egar d to b urglar y w ould be the actual haul,
which is in its entir ety seldom kno wn r ight a wa y and is accordingly comple-
mented later when the victim has identified all items that w ere stolen (I26).
The time of the offense can be similarly difficult to deter mine in the beg in-
ning, but additional infor mation such as witness r eports ma y mak e it possib le
to appr o ximate a nar r o w er time frame later on.
Amending the data pr oduced or ig inally b y adding such ne w infor mation in a
timely f ashion is impor tant for the police in or der to ensur e that cr ime analysts
can w ork with data that are as accurate as possib le . Our inter view ees did, ho w-
e v er , expr ess some frustration about the lack of aw areness and follo w- thr ough
b y their colleagues. As one analyst framed it:
It’ s quality contr ol, quality contr ol, quality contr ol. . . . The time of the offense ,
that’ s a classic example . Thr oughout in v estigations, w e can often appr o ximate

82 Data and the need for speed
the time of the offense , or w e can e v en deter mine an exact point in time . But
no one changes that in the database . The file still sa ys “w eek end”. It is impor -
tant to do that, and w e need to con vince our people to do it. The thing is,
the y don’ t get any benefit fr om it. So it’ s hard to tell them: Listen guys, please
mak e those changes as soon as y ou ha v e ne w infor mation.
(I51)
This statement mir r or s the misalignment betw een the pr ofessional rationales of
patr ol officers and analysts already mentioned earlier . Again, though, our inter-
locutor s sho w ed a g reat deal of understanding for the w orking conditions of
patr ol officers and appreciated wh y timely amendment of initial data pr oduced
fr om a cr ime scene can be difficult. One senior officer refer r ed for example
to the seemingly banal f act that patr ol w ork is car r ied out in shifts and that no
one can r easonably be expected to come into the station on the w eekend or on
their da y off just to amend a cr ime report:
In the beg inning, w e ha v e an initial report. And then there might be an adden -
dum at some point, ther e might be some cor rections. And because our guys
w ork in shifts, it’ s possible that w e get that additional infor mation only thr ee
da ys later . And then all of a sudden, burglary tur ns into pr oper ty damage .
(I77)
Data amendments, as this quote also illustrates, might ha v e quite f ar- r eaching
r eper cussions. Ne w insights fr om ongoing in v estigations might ev en change
the type of cr ime itself and therefor e affect the v alidity of r isk estimates. F or
example , a case that might at first appear as a pr ofessional burglary , and there -
for e potentially as par t of a larger ser ies of cr iminal acti vities, might a couple
hour s later , due to emerg ing details or additional for ensics or witness state-
ments, appear mor e lik ely to be a spontaneous, emotional, or r elationship-
r elated deed that w ould not w ar rant an increased r isk of follo w- up cr ime (I02;
I07; I11; I16; I44; I76).
This raises the question of when quality contr ol should be consider ed finished.
In other w ords, when ar e cr ime data “good enough” to actually be ready for
analysis? The speed rationale at the cor e of pr edicti v e policing w ould lo g ically
r equir e a minimal time lag betw een the detection of a burglar y , the creation of
data about it, and the ensuing data analysis. Ho w e v er , as w e ha v e sho wn, cr ime
data ar e character ized by a fundamental trade- off betw een speed and quality .
P olice depar tments ar e thus f aced with a choice: Is it pr eferab le to analyze cr ime
data at an early stage and be able to translate the full potential of the r isk estimate
pr oduced into operational measur es, while accepting the possibility that miss -
ing v alues and inaccurate classifications might interfer e with the r esults fr om the
analysis – or is it better to w ait a bit longer , w ork with consolidated data, and
r un the r isk that aler ts ma y alr eady be (par tially) outdated when the y ar r iv e at
str eet le v el? W aiting too long, as one respondent framed it, essentially means that

Data and the need for speed 83
the police “get aler ts that ar e basically alr eady o v er before the y star ted, because a
case only made it into the system tw o or three da ys later” (I26).
This trade- off situation is also reflected in the actual data infrastructure that
police depar tments use to manage and w ork with cr ime data. Although, due
to the local and r eg ional specificities of police depar tments in Ger many and
Switzerland, ther e w as considerab le v ar iation in IT infrastr uctur e and database
systems, essentially all of the depar tments w e studied had at least tw o different
types of databases in place: (1) a pr ocess management database and (2) a case
file management database .
Pr ocess management databases ar e systems that first and foremost serv e
administrati v e pur poses. A pr ocess file consists of a unique identification n um-
ber to which metadata about the pr ocess as w ell as pr imar y infor mation about
the incident ar e link ed. Usually , entr ies in the process management database
ar e cr eated automatically once a citizen gets in touch with the police in or der
to r epor t a cr ime , file a complaint, or otherwise cr eate a w orking pr ocess that
needs to be administer ed. The pr imar y rationale of process files is to quickly
pr oduce rudimentar y kno wledge that enab les the police to manage w ork pr o-
cesses inter nally . F or example , police departments use process management
databases to k eep track of r esponsib le persons and rele v ant communications.
One inter vie w ee descr ibed it as follo ws:
Y ou ha v e to imag ine it lik e this: Ev er y time I mak e a ser vice call to the
police , a file is automatically cr eated. And if m y call concer ns something
that will pr oduce a r eport, then this repor t will e v entually be forw ar d to
the central database , and the r eport will be linked to the file .
(I07)
Case file management databases, on the other hand, ar e gear ed to w ar d kno wl-
edge pr oduction in a cr iminal in v estigation. The y ar e str uctur ed in a similar
w a y – that is, the y consist of a unique case file n umber to which infor mation,
r epor ts, documents, and other media files can be link ed. Case files are less
for malized, but the data the y contain ar e generally consider ed mor e r eliable
(I07; I09; I26). The y ar e , ho w ev er , also considerably slo w er , as ne w data might
only be added dur ing the in v estigation, and after some time has passed since
the or ig inal repor ting of a cr ime . Fr om a predicti v e policing per specti v e , case
file management databases ar e ther efor e not a good fit, as the y o v erstretch the
trade- off betw een speed and quality too m uch to w ar d quality . When star ting
to w ork with predicti v e policing softw ar e , police depar tments therefor e needed
to decide which data sour ce to use as input for algor ithmic cr ime analysis. As
our r espondents framed it, this decision w as pr etty m uch contingent on exper i-
menting with what kind of data quality could be consider ed “good enough”:
In the case file management system w e ha v e good quality in ter ms of v er ified
data on the time and location, as w ell as haul. This is infor mation that tends

84 Data and the need for speed
to be v er y v olatile at the beg inning of an in v estigation: what w as the exact
time of the offense , what exactly w as stolen, and so on. So for us it w as clear
that when w e star t using [predicti v e policing softw are], w e w ould hav e to
deal with these issues. Because in theor y w e ha v e little time to react: if ther e’ s
a burglary today , then w e’ll ha v e to be in that r isk ar ea tomor r o w . And not
in a w eek, because it will be o v er b y then. That w as the main challenge: to
r eally find out if it w orks with w eak data, with [pr ocess management] data,
with the data that the emergency call center r ecor ds, and with the data that
our patr ol units collect at the cr ime scene with their tablets.
(I07)
The idea of a pr ocess management database is to captur e what y ou see: y ou
go to the cr ime scene , y ou speak to the victim, and y ou get an idea of the
cr ime.. .. Whate v er y ou kno w or think y ou kno w at this point. It needs
to be quick, and it gets transfer red to the central system immediately . .. .
The pur pose here is not in v estigation, it’ s pr ocess management, and it’ s
not good data. Our cr ime analysis division basically uses these completely
in v alidated data half an hour later and tr ies to generate situational insights
fr om them. Ther e’ s a lot of uncer tainty . Things are wr ongly classified,
wr ong k ey v alues are used, gener ic categor ies ar e used e v en though ther e
ar e specific sub- categor ies, free text explanations ar e off because ther e w as
a misunder standing at four in the mor ning or because the victim w as not
exactly sur e what had happened. And then w e must tr y to v alidate as many
data points as possible as quickly as possib le .
(I50)
As these quotes illustrate , the police departments w e in v estigated ev entually
came to the conclusion that the data pr o vided b y pr ocess management data -
bases could in f act be used as input for pr edicti v e policing softw ar e , despite
their ob vious shor tcomings (I07; I09; I18; I45; I50; I51; I78). This means they
opted for the r epur posing of data that w er e ne v er meant to pr o vide the basis
for cr ime analysis. This happened because the need for timely data in predicti v e
policing had r ender ed the mor e lo g ical analytical sour ce – that is, the case file
management database , useless for operational r esponse . As one analyst sum-
mar ized the situation:
[The pr ocess management database] is al w a ys a bit blur r y . . . . It is supposed
to administer inter nal infor mation: who is r esponsib le for a case , when did
the y distr ibute what kind of infor mation to whom. The f act that w e use
that for analytical pur poses is more lik e a by- pr oduct.
(I46)
Notably , as pr ocess management databases pro vide the pr imar y data input for
pr edicti v e policing softw ar e , police departments put the kno wledge that is

Data and the need for speed 85
pr oduced in cr ime analysis on shaky epistemic foundations. Pr ocess manage-
ment databases ha v e a deliberately pr o visional and v olatile character that speaks
to the uncer tainties that can har dly be a v oided in police w ork and the pr oduc-
tion of cr ime data. The choice to w ork with potentially unr eliab le data, ho w-
e v er , w as largely preconfigur ed b y the near- repeat rationale and the assumption
that the lik elihood of follo w- up cr ime decr eases rapidly after the first 72hour s
follo wing a tr igger incident. At the same time , police depar tments are fully
a w are that the potentially pr ecar ious data foundation of predicti v e policing
means the y m ust pa y e v en mor e attention to quality contr ol and that the ana-
lyst has to act as an additional f ail- safe and doub le- check ev er y algor ithmically
cr eated aler t for the consistency of its database . W e will deal with the r ole of
human analysts in pr edicti v e policing in more depth in Chapter5.
The rhythm of c rime a nd policing
Issues with data quality in pr edicti v e policing might, ho w e v er , in the end not
tur n out to be as pr oblematic as one might think. Ev en though analysts are
under standab ly k een on getting their hands on good quality data as quickly
as possible in or der to be able to generate meaningful and timely r ecommen-
dations for operational measur es, the need for speed becomes considerab ly
mediated when r isk estimates are translated into str eet- le v el policing. As the
e v entual rationale of predicti v e policing is to ha v e targeted patr ols in r isk areas
to potentially deter offender s fr om committing near- r epeat burglar ies, the pr o-
duction of r isk estimates must fr om an operational point of vie w not be gear ed
to w ar d maximum acceleration b ut rather be synchr onized with the occur r ence
of cr ime and cor r esponding patr ols and other pre v ention measures.
En vir onmental cr iminology has long for eg r ounded the impor tance of
oppor tunities for the occur rence of cr ime , and it has in tur n highlighted ho w
thr ough a modification of such opportunities cr ime might effecti v ely be pre-
v ented. Oppor tunities can, for instance , be caused b y ar chitectur e or design
that f acilitates cr iminal activities, the y can be caused b y poor lighting, or they
can be caused b y a lack of access pr otection or the av ailability of unguarded
objects (Clark e , 1980 ; Brantingham and Brantingham, 1981 ; W or tley and
T o wnsley , 2017). Star ting fr om the assumption that opportunities for cr ime ar e ,
equally , dynamically caused by the mo v ement of people and goods thr oughout
the da y , F elson (2006: 6) has conceptualized cr ime as a fluid pr ocess that “has a
metabolism, a rh ythm of life r esponding to other rh ythms”. His analysis is per-
tinent for pr edicti v e policing and burglar y pr e v ention, as it for eg r ounds ho w
windo ws of oppor tunity open and close rather r egularly as people go about
their daily business. As he argues, “r esidential burglar s depend on the rh ythmic
shift of r esidents a w a y fr om home in the mor ning, and the y better w atch out
for their r etur n later” (F elson, 2006: 7).
Such considerations closely cor respond with r outine activity theor y ( Cohen
and F elson, 1979) and assumptions of rational offender beha vior ( Beck er ,

86 Data and the need for speed
1968 ), and r ender r esidential burglary a type of cr ime that is widely consider ed
to occur rh ythmically , with r egular inter v als of offender activity and inacti vity .
A professional b urglar is not expected to operate 24/7, b ut only dur ing specific
hour s of the da y when premises ar e v acant and/or lighting conditions pr o vide
additional co v er (I09; I26; I62). The classic example of such rh ythmic offender
beha vior caused b y en vir onmental f actor s is the dusk per iod dur ing f all and
winter , when the sun sets early and creates a “windo w of darkness” betw een
early after noon and the time when residents r etur n to their homes b y early
e v ening. Dur ing this windo w of oppor tunity , burglars are ab le to operate mor e
comfor tab ly , as they ar e less lik ely to be seen and/or identified. Additionally ,
unoccupied dw ellings can be easily identified when no lights are sho wing.
The police ar e w ell a w ar e of these rh ythms. For them, targeting pr ofessional
r esidential burglars with intensified patr ols in r isk areas thus only mak es sense
dur ing the assumed “w orking hours” of offender s, which depend on the pr e -
fer red method of the b urglar as m uch as the y depend on en vir onmental f actors
that open and close windo ws of oppor tunity (I02; I03; I06; I07; I11; I43; I45;
I50). Assuming a daily rh ythm dur ing which residents pursue their r outine acti vi -
ties thus means that a burglar will once per da y be able to seize the opportunity to
enter v acant pr emises with comparab ly little r isk– which in tur n means that the
police ha v e almost a full da y to pr oduce data fr om the offender’ s activities, analyze
the data, de vise operational measur es, and implement these measur es in the iden -
tified r isk area dur ing the assumed activ e hour s of the offender on the next da y .
F or a ser ies of residential b urglar ies that occur s dur ing a winter dusk windo w of
appr o ximately thr ee to four hour s, this means that the police ha v e about 20 hour s
to pr epar e for the next cycle– including quality contr ol pr ocesses to ensur e that
pr edicti v e policing is operating on the best data basis possible .
At the same time , such a rh ythmic inter pla y of cr ime and policing implies that
the r isk estimates produced b y predicti v e policing softw ar e can in the best case
be nar r o w ed do wn considerably in accor dance with the temporal character is -
tics of the pr esumed burglary ser ies that is to be operationally targeted. P olice
depar tments do this b y compartmentalizing algor ithmically pr oduced r isk time
into segments that cor respond with the assumed operational hours of a specific
burglary “profile”. In this w a y , they ar e able to r ule out cer tain per iods of the
da y and deplo y patr ols in an e v en mor e targeted f ashion (I20; I26). The o v erall
temporal r each of r isk estimates (usually fiv e to sev en days) r emains untouched
b y this practice , but thr oughout the acti v e per iod of an aler t, patr ols will only
acti v ely co v er the pr edicted r isk area dur ing those hour s when near r epeats can
r easonably be expected (P01). One analyst detailed their w a ys of nar r o wing
do wn operational hour s in accor dance with the rh ythm of cr ime as follo ws:
W e use time stamps. . .: “Gior no” for da ytime b urglar ies, “Sera” for da wn,
and “Notte” for nighttime . And sur e , w e ar e still dealing with an o v erall time
per iod of sev en da ys [for an acti v e aler t], but within these se v en da ys w e do
not need to co v er all 24hour s of the da y . Instead, w e limit our selv es to the

Data and the need for speed 87
time stamps. “Sera, ” in this case, is a twilight b urglar y . . . and that means that
our patr ols o v er the next sev en da ys will only ha v e to co v er this time of da y .
(I26)
The cr iminal futures that pr edicti v e policing engender s ar e thus v er y much
focused on the rather nar r o w operational task at hand, which is to pre v ent r esi -
dential burglary as a specific type of cr ime . Cr ime and policing must in this sense
be under stood as alter nating cycles that super sede each other at r egular daily
inter v als (Leese, 2020). Further acceleration, while technically possible , is con -
sider ed to cr eate no additional v alue for operational cr ime pre v ention measur es.
As one r espondent explained, fr om an operational perspectiv e , the police “need
to get ahead of the next cycle . That is when the offender might r etur n. And
that’ s 24 hours” (I78). The par ticular inter v al that emerges thr ough the relation
of the temporal character istics of cr ime and the pr ocess of data collection, con -
solidation, and analysis is in f act a rather static one that has little in common with
imag inar ies of predicti v e policing as a responsi v e , flexible , and dynamic method.
Ther e is little , if an y , “r eal- time” data flo w and no “li v e” situational a w ar eness.
The daily rh ythm of pr edicti v e policing practices becomes fur ther entr enched
thr ough the w a ys in which cr ime r isk needs to be made r elatable to wider
organizational practices. In or der to br ing predicti v e policing to the streets
and mak e cr ime forecasts amenab le to the practices of patr ol forces, analyses
need to be r eadily a v ailable for shift br iefings where patr ol forces ar e instructed
about cur rent r isk areas and pr efer r ed patr olling strateg ies. This means that
analysts will need to stick to fix ed “deliv er y times” that are pr edefined b y the
w ork schedule of the depar tment. The life cycles of cr ime data, cr ime analysis,
and larger organizational trajector ies must thus be aligned and synchr onized,
in such a w a y that inter nal comm unication is f acilitated and r isk aler ts can be
translated into operational measur es at the r ight moment. W e will engage with
dissemination and communication in mor e depth in Chapter 6 . Our inter vie w-
ees illustrated the challenge of matching differ ent temporal lo g ics as follo ws:
The da y shift starts at 07:00, and most burglar y cases ar e r epor ted and cap-
tur ed betw een 16:00 and 02:00, when there ar e only fe w officers on duty
at the station. Ther e is a super visor who has the lead and who is also in
charge of quality contr ol. But ther e’ s usually a lot going on at our station,
so he w on’ t really get ar ound to that. So the actual quality contr ol will star t
in the mor ning, when the da y shift star ts at 07:00. And then w e ha v e the
mor ning meeting at 08:00, and quality contr ol is usually finished b y 09:00,
09:30, and w e w ant to w ait for that.
(I03)
W e extract [burglar y] data on a running basis from our pr ocess manage-
ment database . . . . That is usually possible . By the next mor ning these
cases ar e consolidated and ha v e a cer tain quality , and then w e v er ify the

88 Data and the need for speed
infor mation once more and amend it if need be . Once this re- examination,
this quality contr ol pr ocess, is finished, the data become par t of the dataset
to be analyzed.
(I18)
In all the depar tments w e studied, the modes of temporal alignment w ould be
similar , meaning that cr ime analysis with pr edicti v e policing softw ar e w ould
usually star t at some point betw een 10:00 and 11:00 in the mor ning, when
cr ime data w ould be seen as r obust and r eliable enough for analysis and the
r esults fr om the analysis could still be distr ibuted in time for the start of the next
patr ol shifts (I07; I26; I45; I76; I78).
Due to the automation of the actual analytical pr ocess, cr ime analysis with
pr edicti v e policing softw ar e does not in f act tak e up a g reat deal of time , and
this is wher e the adv antages of algor ithmic means of analysis can be witnessed.
Depending on the amount of cr iminal activity to be analyzed, r epor ts will
usually be r eady for distr ibution about 15–30 minutes later (I26; I39; I44; P75;
P76). When softw ar e companies adv er tise the speed adv antage of their prod -
uct compar ed to manual cr ime analysis, the y ma y be making a justified claim
if one looks exclusi v ely at the time that passes betw een data import and the
distr ibution of aler t memos. When w e look at the wider sociotechnical prac-
tices of pr edicti v e policing, ho w e v er , it becomes clear that acceleration cannot
be something that is pr oduced thr ough an algor ithm in r elation to data alone .
Rather , speed can only emerge thr ough a di v er se set of sociotechnical r elations
(I07; I18; I26; I31). In the end, pr edicti v e policing entrenches what one of our
r espondents aptly summar ized as a “daily rhythm” of cr ime and policing:
At the moment w e ha v e a daily rh ythm. . . . W e realized that once per da y
is enough for situational analysis. In the mor ning, y ou ha v e to deter mine
which ne w burglar ies came in, because what happened o v er night is usually
noticed in the mor ning and then reported. That means y ou w ait until y ou
can include these and r un the analysis once for the daily situational analysis,
and that’ s enough.
(I76)
Some of the depar tments w e in v estigated did exper iment with more fr equent
iterations of data analysis, hoping in this w a y to enhance the quality of their
for ecasts. One depar tment chose to r un pr edicti v e policing softw ar e twice per
da y , as the y r easoned that cr ime r isk should be updated befor e the star t of the
early e v ening patr ol shifts (I80). Another depar tment e v en chose to add another
iteration of analysis in the e v ening, but it quickly became clear that this w as of
little use as usually no r esidential b urglar y cases w ould be expected to occur
dur ing the night, which meant cr ime analysis in the mor ning sufficed (I44).
W ork organization within police depar tments, in close cor respondence with
the cr iminal phenomenon to be dealt with, thus predefines the rh ythm of

Data and the need for speed 89
cr ime analysis in v er y clear- cut w a ys. T echnoscientific imag inar ies of maxi-
mum acceleration, li v e data feeds, and r eal- time a w areness might sound g r eat
on paper , but the y w ould offer limited additional v alue for e v er yda y police
practice . Cr iminal futures, fr om the per specti v e of the police , do not need to be
about the pr oduction of ultimately pr ecise r ender ings of r isk thr oughout time
and space , b ut the y m ust pr esent actionable means to mak e an o v erall situation
intellig ible and manageab le . One officer summar ized the practical stak es with
r egar d to questions of timing, speed, and fr equency within pr edicti v e policing
as follo ws:
I think w e should not forget that w e ar e talking about a larger situational
pictur e her e . . . . W e must not o v erbur den our people with contin uous
ne w aler ts. Y ou r un the analysis in the mor ning, and that’ s just lik e the
w eather forecast: what will the w eather be lik e toda y? Y ou don’ t w ant to
be constantly updated, and usually that’ s not necessar y either .
(I76)
The w eather analogy used b y our inter view ee is in f act a good w a y to under-
stand the r ele v ant temporal character istics of cr ime r isk with regar d to the
police’ s organizational needs. It is good to kno w in the mor ning that ther e is a
chance of rain toda y , so y ou can br ing an umbr ella. Ther e might not actually be
an y rain (the w eather forecast is only a statement about statistical lik elihoods),
and ma ybe b y midday , the for ecast has been adjusted and tells y ou that rain
is no w unlik ely . Again, this is good to kno w , but since y ou set off with y our
umbr ella this mor ning anyw a y , it does not actually change anything. Similarly ,
if cr ime r isk ar eas w ere to be updated m ultiple times thr oughout the day it
might not be easily possible for patr ol forces to accommodate the updates. W e
will deal with patr olling practices and r isk areas vis- à- vis other tasks of patr ol
officer s in mor e detail in Chapter 7 . F or police depar tments, in summar y , it
tur ns out to be more sensib le to plan operational measur es based on a rather
static , daily- rh ythm notion of cr iminal futures, allo wing for sufficient lee w a y
to constr uct operational measur es and cor responding organizational pr ocesses
ar ound each r isk area.
Conclusion
The for mation of a sociotechnical system around pr edictiv e policing has, at the
stage of the fir st translation pr ocess of empir ical phenomena into data, dra wn
r ene w ed attention to the w a ys in which the police pr oduce cr ime data, the
challenges the y f ace in doing so , and ho w data contin ue to be pr oduced and
r epr oduced e v en after their initial inception. Cr ime data undergo a notable
jour ney thr oughout their life cycle , star ting with their cr eation at the cr ime
scene , contin uing with their consolidation and amendment at v ar ious stages
of police w ork and preliminar ily ending with their incor poration in cr ime

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