Ten Dimensions of Digital Transformation in Higher Education

2025-10-27 1 Ten Dimensions of Digital Transformation in Higher Education Overview What is Dx? Why Dx in higher education? How of Dx in HE? • IF-PAM • Ten Dimensions of Dx Case Studies 1 2 2025-10-27 2 Higher education: Business as usual? 3 Source: https://www.flickr.com/photos/velkr0/3472576304 (CC BY) Continuum of delivery mechanisms Face-to-Face Courses Blended Courses Distance/Online Courses Open and Distance Learning ICT integration in teaching and learning - MOOC - Mobile learning 3 4 2025-10-27 3 GENERATIONS OF DISTANCE EDUCATION 1. Correspondence model (printed-text) 2. Multi-media model (Radio, TV) 3. Tele-learning model (Interactive television) 4. Flexible learning model (WWW) 5. Intelligent flexible learning model (WWW+) (Taylor, 2001) Gen 1 Gen 2 Gen 3 Gen 4 Gen 5 Learning from Technology • Reading a textbook • Listening to radio • Watching a television programme Learning in Technology • Integrated use of technology • Distance learning • Online learning • Teleconference Learning with Technology • Learners work with technology to create • Creating artifacts, programs, projects Technology use in teaching and learning 5 6 2025-10-27 4 Increased use of video •Use of mobile for video development •Use of streaming video •Use of webinars •Two-way interaction Source: https://indianexpress.com/article/trending/trending-in-india/teacher-refrigerator-tray-mumbai-online-class-6555816/ Increased use of OER 7 8 2025-10-27 5 Learning management system Integrated one stop learning platform Student tracking and reporting Create constructivist learning environment Less dependence on technical staff https://en.wikipedia.org/wiki/File:LMS_Support.png (CC BY-SA) New ways of student assessment •Alternative assessment •Open book examination •Oral assessment •Online proctored examination •Mobile apps Source: https://www.careersportal.co.za/news/unisa-students-will-use-app-to-write-exams 9 10 2025-10-27 6 A range of new online courses •Universities started many online courses •Increased adoption of online distance education •Increased acceptability of online training for professional development Source: https://www.classcentral.com/report/mooc-stats-2021/ AI in the Commonwealth Post-secondary institutions 11 12 2025-10-27 7 AI in the Commonwealth Post-secondary institutions Reasons for not using AI Current status of AI policy Dimensions of quality in digital education Product • Learning materials • Media and technology • Completion Services • Admission, examination, etc. • Feedback and interaction Processes • Systems quality • Responsiveness • Operational scheduling Philosophy • Quality philosophy • Openness • Access and equity 13 14 2025-10-27 8 Challenges to quality in digital education Contract cheating Copying online Student access to technology Generative AI Capacity of teachers Preparedness of educational institutions Future of work Source: http://www3.weforum.org/docs/WEF_Future_of_Jobs.pdf •65% of children entering primary school today will work in completely new job types that don’t yet exist. •Simply reforming current education systems …to meet future skills requirements is not going to be enough…. •Ageing countries …will need wholesale reskilling of existing workforces throughout their life 15 16 2025-10-27 9 Source: https://www.mckinsey.com/industries/publicand-social-sector/our-insights/defining-the-skillscitizens-will-need-in-the-future-world-of-work Key skills for employability Micro-credential for flexible learning Develop Caribbean microcredential framework Create a federated registry of microcredentials Build capacity to develop microcredential Learners Providers QA micro-courses Creating a Flexible Learning Environment for lifelong learning 17 18 2025-10-27 16 Content development •Facility for developing learning content (Centralised as well as distributed) •Use of openly licensed resources to optimize resources •Support of learning designers •Focus on developing accessible content Documentation •Availability of detailed documentation and what is done, why it is done, and how it is done. •Creating space for sharing documentation to help stakeholders across the institution to benefit. •Learning from documentation. 31 32 2025-10-27 17 Organisational culture •A culture of collaboration and sharing within the institution to support Dx •Organisational leaders fostering collaborative teamwork and accountability Leadership •Leadership with vision and commitment to Dx •Leadership accountable to outcomes •Leadership as a team vs leader as a person 33 34 2025-10-27 18 Human resource training •Structured and continuous training of all stakeholders for Dx •Regular training of staff for updating their skills •Professional development opportunity at conferences and seminars Photo by Leon on Unsplash Dx champions •Recognise champions who demonstrate innovation to apply digital technology •Create a community of practice to promote champions within the organisation 35 36 2025-10-27 19 Dx scores (Teaching and learning focused) 3.85 3.42 4.75 3.96 4.24 4.08 3.81 3.75 3.78 Scores Institution 1 Institution 2 Institution 3 Institution 4 Institution 5 Institution 6 Institution 7 Institution 8 Institution 9 Detailed scores for comparison 0 1 2 3 4 5 6 Policy Strategic plan IT support Technology applications Content development Documentation Organisational culture Leadership Human resource training Technology-enabled learning champions Institution 1 Institution 2 Institution 3 Institution 4 Institution 5 Institution 6 Institution 7 Institution 8 Institution 9 37 38 2025-10-27 20 University Malysia Sabah •Over 90% courses adopt a blended mode of teaching •Over 75 teachers trained in development of MOOCs •Offered MOOCs •Policy on TEL •Comprehensive LMS (iTEL) •OER platform •Open Textbook platform •Over 27,500 students using iTEL Source: TEL Case study, COL. Empowering learners to be the change agent Promoting justin-time learning Creating an environment for micro-credential for lifelong learning Using blended and online learning Focus on pedagogical innovations for excellence Dx for Transformative Learning 39 40 2025-10-27 21 Thank you The contents of this presentation, with the exception of logos and graphics which are the property of the respective owners, is made available under Attribution-ShareAlike 4.0 International (CC BY-SA 4.0). www.col.org 41