scieee Science in your language
[en] (orig)

THE IMPACT OF INFLUENCER MARKETING ON CONSUMER TRUST AND PURCHASE DECISIONS

Author: Ahmedov, Alim Babaniyazovich
Publisher: Zenodo
DOI: 10.5281/zenodo.17663989
Source: https://zenodo.org/records/17663989/files/89-96.FUN.pdf
MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
89
THE IMPACT OF INFLUENCER MARKETING ON CONSUMER TRUST AND
PURCHASE DECISIONS
Ahmedo Alim Babaniyazo ich
Teache , Te mez S a e Uni e si y
alimahmedo [email protected]
Аннотация
В данной статье исследуется, в какой степени инфлюенсер-маркетинг
формирует доверие потребителей и влияет на решения о покупке в современных
цифровых экосистемах. По мере того, как платформы социальных сетей
превращаются в гибридные среды развлечений, формирования идентичности и
товарооборота, инфлюенсеры становятся убедительными посредниками, которые
преобразуют личный авторитет в коммерческую ценность. Опираясь на
междисциплинарные исследования в области психологии маркетинга, цифровой
социологии и коммуникационных исследований, исследование оценивает
механизмы, посредством которых инфлюенсеры культивируют доверие, снижают
воспринимаемый риск и стимулируют намерение совершить покупку посредством
парасоциального взаимодействия, сигнализации аутентичности и нарративного
убеждения. Используя комплексную методологическую структуру, основанную на
научном синтезе, поведенческой интерпретации и сравнительной оценке случаев,
статья показывает, что инфлюенсер-маркетинг оказывает существенное влияние на
принятие решений потребителями, однако его эффективность обусловлена
авторитетом инфлюенсера, релевантностью контента, нормами платформы и
прозрачностью спонсорства. Полученные результаты способствуют теоретическим
дискуссиям о цифровом убеждении, автономии потребителей и изменении
маркетинговой логики в алгоритмически опосредованной среде.
Ключевые слова: инфлюенсер-маркетинг; доверие потребителей; решения о
покупке; парасоциальное взаимодействие; цифровое убеждение; подлинность;
социальное доказательство; психология маркетинга; цифровой брендинг;
поведенческое влияние.
Abs ac
This a icle in es iga es he ex en o which in luence ma ke ing shapes consume
us and in luences pu chasing decisions wi hin con empo a y digi al ecosys ems. As
MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
90
social-media pla o ms e ol e in o hyb id en i onmen s o en e ainmen , iden i y
o ma ion, and commodi y ci cula ion, in luence s eme ge as pe suasi e in e media ies
who ansla e pe sonal c edibili y in o comme cial alue. D awing om in e disciplina y
esea ch in ma ke ing psychology, digi al sociology, and communica ion s udies, he
s udy e alua es he mechanisms h ough which in luence s cul i a e us , educe
pe cei ed isk, and s imula e in en ion- o-pu chase h ough pa asocial in e ac ion,
au hen ici y signaling, and na a i e pe suasion. Using an in eg a ed me hodological
amewo k based on schola ly syn hesis, beha io al in e p e a ion, and compa a i e case
e alua ion, he a icle demons a es ha in luence ma ke ing exe s subs an ial in luence
on consume decision-making, ye i s e ec i eness is condi ioned by in luence
c edibili y, con en ele ance, pla o m no ms, and he anspa ency o sponso ship. The
indings con ibu e o heo e ical deba es on digi al pe suasion, consume au onomy, and
he eshaping o ma ke ing logic in algo i hmically media ed en i onmen s.
Keywo ds: In luence ma ke ing; consume us ; pu chase decisions; pa asocial
in e ac ion; digi al pe suasion; au hen ici y; social p oo ; ma ke ing psychology; digi al
b anding; beha io al in luence.
INTRODUCTION
The ise o in luence ma ke ing cons i u es one o he mos no able ans o ma ions
in he digi al ma ke ing landscape. As consume s inc easingly spend ime wi hin social-
media en i onmen s, adi ional o ms o ad e ising lose hei pe suasi e po ency, while
in luence s— igu es who combine pe sonal b anding wi h con en c ea ion—eme ge as
dominan media o s o p oduc disco e y and e alua ion. Unlike celeb i y endo semen s
o ea lie decades, con empo a y in luence s occupy a mo e in ima e, dialogical, and
socially embedded posi ion wi hin he digi al ecosys em. Thei pe suasi e capaci y
o igina es no om una ainable glamou bu om hei pe cei ed ela abili y,
au hen ici y, and sha ed iden i y wi h ollowe s. This shi ede ines he a chi ec u e o
us in digi al ma ke s by eloca ing c edibili y away om ins i u ions and owa d
indi iduals who build long- e m pa asocial ela ionships wi h audiences.
Fo consume s na iga ing en i onmen s sa u a ed wi h comme cial messages,
in luence s se e as cogni i e sho cu s ha educe decision complexi y. The shee
abundance o choices, ad e isemen s, and pla o m-gene a ed ecommenda ions c ea es
in o ma ional o e load, making consume s mo e ecep i e o pe sonalized sugges ions
embedded wi hin social con ex s. In luence s ill his ole by p esen ing p oduc s h ough
pe sonal na a i es, expe ien ial accoun s, and li es yle cu a ion. Thei endo semen s
o en blu he lines be ween o ganic sel -exp ession and comme cial pe suasion,
MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
91
embedding ad e isemen s in o con en o ma s ha use s pe cei e as mo e since e and
less in usi e han adi ional ma ke ing.
This s uc u al ans o ma ion has signi ican implica ions o pu chase beha io .
Consume s a ely e alua e p oduc s based solely on a ional c i e ia; ins ead, hey d aw
upon emo ional cues, social no ms, and heu is ic judgmen s. In luence s le e age hese
dynamics by ac i a ing us mechanisms ha shape pe cei ed alue, educe pu chase
anxie y, and cons uc aspi a ional iden i ies associa ed wi h consump ion. In pa icula ,
he psychological phenomenon o pa asocial in e ac ion—whe e ollowe s expe ience
one-sided emo ional ela ionships wi h in luence s—plays a c ucial ole in ampli ying
pe suasi e e ec s.
None heless, he ising p ominence o in luence ma ke ing aises conce ns
ega ding he anspa ency o sponso ed con en , he commodi ica ion o au hen ici y, and
he e hical bounda ies o digi al pe suasion. While in luence s h i e on pe cei ed
genuineness, hei comme cial pa ne ships may comp omise his au hen ici y i
sponso ship emains undisclosed o appea s insince e. Mo eo e , algo i hmic
ampli ica ion complica es he dynamics o us by p io i izing in luence s no necessa ily
o hei c edibili y bu o hei engagemen me ics.
Gi en hese ensions, unde s anding how in luence ma ke ing shapes consume
us and pu chase decisions equi es analyzing he phenomenon h ough a
mul idimensional lens ha inco po a es psychological, social, cul u al, and echnological
pe spec i es. This a icle aims o p o ide such an analysis h ough a igo ous syn hesis o
li e a u e, me hodological plu ali y, and c i ical e alua ion.
LITERATURE REVIEW AND METHODOLOGY
Resea ch on in luence ma ke ing spans ma ke ing heo y, communica ion s udies,
digi al sociology, and consume psychology. Ea ly schola ship ocused on celeb i y
endo semen s, bu wi h he ise o social media, a en ion shi ed owa d mic o-, mac o-,
and nano-in luence s who le e age digi al in imacy and au hen ici y a he han adi ional
ame. S udies by F ebe g, De Vei man, and Lou demons a e ha in luence c edibili y is
cons uc ed h ough pe cei ed expe ise, us wo hiness, a ac i eness, and consis ency.
These dimensions collec i ely shape he in luence ’s abili y o pe suade by ac i a ing
social-p oo mechanisms and educing pe cei ed pu chase isk.
Pa asocial in e ac ion heo y o ms a cen al componen o his li e a u e.
O igina ing om Ho on and Wohl’s mid-20 h-cen u y wo k, he heo y has been
epu posed o explain in luence – ollowe ela ionships. Resea che s show ha ollowe s
who eel emo ionally connec ed o in luence s a e mo e suscep ible o hei
MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
92
ecommenda ions, ea ing hem as iends a he han ad e ise s. These emo ional bonds
s eng hen us and acili a e beha io al compliance, pa icula ly in pu chase- ela ed
con ex s.
Au hen ici y is ano he widely discussed heme. Schola s such as Abidin emphasize
ha in luence au hen ici y is pe o ma i e ye pe suasi e, c a ed h ough na a i e
anspa ency, ulne abili y, behind- he-scenes con en , and pe cei ed o dina iness.
Consume s ewa d in luence s who appea genuine, c ea ing a posi i e eedback loop in
which au hen ici y becomes bo h a ela ional s a egy and a comme cial asse .
Ma ke ing esea ch explo es he e ec i eness o in luence campaigns ela i e o
adi ional ad e ising. Me a-analyses indica e ha in luence endo semen s yield highe
engagemen a es, g ea e memo abili y, and s onge pu chase in en ion. Fac o s
in luencing e ec i eness include con en o ma , sponso ship disclosu e, in luence –
b and cong uence, and pla o m-speci ic no ms. Fo example, isual pla o ms such as
Ins ag am ampli y aes he ic pe suasion, while TikTok emphasizes na a i e humo and
emo ional esonance.
C i ical schola ship, howe e , poin s o he isks o manipula ion, co e
ad e ising, and consume ulne abili y. Resea che s highligh e hical issues su ounding
he opaci y o sponso ed con en , emphasizing ha when sponso ship is no clea ly
disclosed, consume s may unknowingly engage wi h comme cial pe suasion disguised as
pe sonal ecommenda ion. This opaque en i onmen aises ques ions abou us ,
au onomy, and egula o y o e sigh .
O e all, he li e a u e con e ges on he no ion ha in luence ma ke ing ope a es as
a complex socio- echnical sys em in which emo ional connec ion, pe cei ed au hen ici y,
digi al iden i y, and algo i hmic isibili y in e ac o shape consume us and beha io .
This s udy adop s a mul i-me hod concep ual amewo k combining li e a u e
syn hesis, beha io al modeling, and compa a i e e alua ion o in luence ma ke ing
ou comes. The me hodology is s uc u ed a ound in e p e i e igo a he han p ima y
s a is ical da a collec ion, allowing a comp ehensi e heo e ical analysis o causal
mechanisms wi hin in luence -d i en pe suasion.
The i s me hodological componen in ol es sys ema ic li e a u e e iew. Pee -
e iewed a icles om Scopus, Web o Science, Eme ald Insigh , and Sage Jou nals we e
examined, ocusing on esea ch published be ween 2012 and 2024 on in luence
c edibili y, pa asocial in e ac ion, digi al us , and consume decision-making. Addi ional
epo s om ma ke ing analy ics i ms (HubSpo , Nielsen, McKinsey) we e included o
con ex ualize empi ical obse a ions.
MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
93
The second componen cen e s on concep ual beha io al modeling. Psychological
heo ies such as he Elabo a ion Likelihood Model (ELM), Heu is ic-Sys ema ic Model
(HSM), and pa asocial in e ac ion heo y we e u ilized o in e p e how in luence s
in luence cogni i e p ocessing. These amewo ks help explain why indi iduals ely on
heu is ic cues—such as in luence us wo hiness, a ac i eness, and amilia i y—when
e alua ing pu chase ecommenda ions.
The hi d me hodological laye is compa a i e pla o m analysis. In luence
beha io was examined ac oss majo social pla o ms—Ins ag am, YouTube, TikTok, and
Teleg am—each cha ac e ized by dis inc con en a chi ec u es, communi y no ms, and
pe suasion dynamics. C oss-pla o m compa ison e eals how s uc u al a o dances
in luence us o ma ion and endo semen e ec i eness.
Finally, he me hod inco po a es a na a i e discou se-analysis app oach o
in e p e how in luence s communica e au hen ici y, expe ise, and ela ional closeness.
This in e p e i e elemen p o ides insigh in o he semio ic and linguis ic p ac ices ha
unde pin us -building wi hin in luence – ollowe in e ac ions.
Toge he , hese me hodological componen s enable a holis ic examina ion o
in luence ma ke ing wi hou educing he phenomenon o isola ed me ics, he eby
cap u ing i s psychological, cul u al, and s uc u al dimensions.
RESULTS
The esul s indica e ha in luence ma ke ing exe s signi ican in luence on
consume us and pu chase decisions h ough h ee p ima y mechanisms: ela ional
bonding, au hen ici y signaling, and heu is ic pe suasion. Pa asocial ela ionships
eme ged as he s onges p edic o o us . Consume s who eel emo ionally connec ed o
in luence s exhibi heigh ened loyal y and inc eased suscep ibili y o p oduc
endo semen s. This ela ional closeness educes pe cei ed isk, c ea ing a sense o social
alida ion and eassu ance.
Au hen ici y plays a simila ly c ucial ole. In luence s who main ain consis en
pe sonas, sha e pe sonal expe iences, and p esen impe ec ion o ulne abili y os e
s onge us . Au hen ici y unc ions as a psychological ancho ha di e en ia es
in luence s om adi ional ad e ising igu es, enabling ollowe s o in e p e ma ke ing
messages as pe sonal ecommenda ions a he han comme cial p omo ions.
The analysis e eals ha in luence s igge heu is ic in o ma ion p ocessing,
pa icula ly among younge audiences who spend mo e ime wi hin digi al ecosys ems.
Ra he han e alua ing p oduc s h ough de ailed cogni i e elabo a ion, consume s ely
on pe iphe al cues—such as in luence a ac i eness, li es yle cong uence, con en

MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
94
quali y, and communi y endo semen . These cues signi ican ly aise pu chase in en ion by
c ea ing an implici associa ion be ween he in luence ’s iden i y and he endo sed
p oduc .
Howe e , he esul s also highligh bounda ies o in luence e ec i eness.
Sponso ship anspa ency in luences us dynamics; undisclosed ad e ising educes
c edibili y once disco e ed, gene a ing skep icism owa d bo h he in luence and he
b and. O e -comme cializa ion u he unde mines au hen ici y, pa icula ly when
in luence s endo se oo many p oduc s o b ands ha misalign wi h hei es ablished
pe sona.
Pla o m-speci ic di e ences we e also obse ed. Ins ag am’s emphasis on isual
aes he ics enhances aspi a ional pe suasion, while YouTube os e s longe - o m
s o y elling and deepe emo ional engagemen . TikTok’s apid- i e con en accele a es
impulse-d i en pu chase decisions d i en by emo ional esonance a he han a ional
e alua ion.
The esul s con i m ha in luence ma ke ing is no uni o mly e ec i e; ins ead, i s
impac is media ed by demog aphic ac o s, cul u al no ms, and pla o m a chi ec u e.
None heless, ac oss con ex s, in luence s unc ion as powe ul us agen s who eshape
consume decision-making p ocesses.
DISCUSSION
The indings si ua e in luence ma ke ing wi hin a b oade ans o ma ion o digi al
pe suasion, emphasizing ha i s powe de i es no me ely om algo i hmic isibili y bu
om i s embedding wi hin social and psychological s uc u es. In luence s ac as hyb id
igu es—simul aneously pee s, pe o me s, and comme cial in e media ies—whose
pe suasi e capaci y eme ges om hei abili y o inhabi hese oles seamlessly.
A key insigh is ha in luence ma ke ing ope a es h ough ela ional a he han
ansac ional logic. T adi ional ad e ising ea s consume s as ma ke ac o s, whe eas
in luence ma ke ing si ua es hem wi hin imagined social ela ionships. This ela ional
eposi ioning al e s he ounda ions o us by shi ing c edibili y om ins i u ional
au ho i y o pe sonal amilia i y. Such dynamics aise impo an implica ions o
consume au onomy: i us s ems om emo ional connec ion, indi iduals may
unde es ima e he pe suasi e in en o in luence con en .
Ano he majo insigh conce ns he commodi ica ion o au hen ici y. In luence s
succeed by appea ing genuine, ye hei au hen ici y is o en s a egically cu a ed. This
pa adox sugges s ha au hen ici y is no an inhe en a ibu e bu a pe o ma i e cons uc
shaped by pla o m no ms, audience expec a ions, and comme cial incen i es. As
MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
95
au hen ici y becomes mone ized, i s pe suasi e o ce may diminish, leading consume s o
adop mo e c i ical in e p e i e s a egies.
The discussion also highligh s he ole o algo i hmic in as uc u es. In luence s
gain isibili y no solely h ough audience app ecia ion bu h ough pla o m algo i hms
ha ewa d high engagemen . This algo i hmic media ion in luences which in luence s
become us ed au ho i ies, shaping consume beha io in ways no en i ely unde
in luence con ol. Thus, in luence ma ke ing eme ges a he in e sec ion o human
pe suasion and algo i hmic ampli ica ion.
Finally, he in luence o cul u al con ex is no able. In collec i is socie ies,
in luence ecommenda ions o en ope a e h ough social p oo and communi y
belonging, while in indi idualis cul u es, pe sonal aspi a ion and li es yle emula ion
domina e pe suasi e s a egies. This di e si y unde sco es he need o cul u ally adap i e
ma ke ing amewo ks.
CONCLUSION
The s udy concludes ha in luence ma ke ing signi ican ly shapes consume us
and pu chasing decisions by le e aging psychological mechanisms ha adi ional
ad e ising canno eplica e. The s eng h o in luence pe suasion a ises om emo ional
closeness, pe cei ed au hen ici y, and heu is ic p ocessing pa hways ha educe decision
complexi y and enhance message accep ance. In luence s become in e media ies o us
who ansla e pe sonal na a i es in o comme cial in luence.
Howe e , he pe suasi e powe o in luence s is no unlimi ed. I s e ec i eness
depends on he main enance o au hen ici y, cong uence be ween in luence iden i y and
sponso ed p oduc s, anspa ency o comme cial in en , and alignmen wi h pla o m-
speci ic no ms. O e -comme cializa ion and opaque sponso ship p ac ices h ea en o
e ode he ela ional ounda ions o us ha unde pin in luence e ec i eness.
F om a b oade pe spec i e, in luence ma ke ing ep esen s a s uc u al
econ igu a ion o digi al pe suasion and consume cul u e. I blu s bounda ies be ween
pe sonal iden i y and comme cial p omo ion, be ween en e ainmen and ad e ising, and
be ween iendship and in luence. I shi s he cen e o pe suasion om o ganiza ions o
indi iduals and eloca es us om ins i u ional au ho i y o social-media pe sonali ies.
Going o wa d, sus ainable in luence s a egies mus p io i ize e hical
anspa ency, cul u al sensi i i y, and long- e m us -building. Regula o s mus ensu e
clea disclosu e p ac ices, while b ands and in luence s should adop accoun abili y
s anda ds ha p o ec consume au onomy. As digi al ecosys ems con inue o e ol e, he
ole o in luence s as cul u al in e media ies will only g ow in signi icance, making i
MULTIDISCIPLINARY JOURNAL: FUNDAMENTAL
RESEARCH SCIENTIFIC JOURNAL
VOLUME 01. ISSUE 09. NOV 2025.
Resea chBib Impac Fak o : 9.943 ISSN: 3060-513X
96
essen ial o u u e esea ch o examine he long- e m psychological and socie al
implica ions o in luence -d i en pe suasion.
REFERENCES
1. Chen Y., Wang D., Yuan Y. Compu a ional ad e ising: Challenges and
oppo uni ies // Ma ke ing Science. – New Yo k: INFORMS, 2019. – Vol. 38(6). – Pp.
849–875.
2. Kahneman D. Thinking, Fas and Slow. – New Yo k: Fa a , S aus and
Gi oux, 2011. – 512 p.
3. Thale R., Suns ein C. Nudge: Imp o ing Decisions abou Heal h, Weal h,
and Happiness. – Yale Uni e si y P ess, 2008. – 293 p.
4. Zubo S. The Age o Su eillance Capi alism. – London: P o ile Books,
2019. – 691 p.
5. Diakopoulos N. Algo i hmic accoun abili y in jou nalism // Digi al
Jou nalism. – London: Rou ledge, 2016. – Vol. 3(3). – Pp. 398–415.
6. Mi els ad B. e al. The e hics o algo i hms: Mapping he deba e // Big Da a
& Socie y. – London: Sage Publica ions, 2016. – Vol. 3(2). – Pp. 1–21.
7. OECD. AI and Digi al Ma ke ing Repo . – Pa is: OECD Publishing, 2022.
– 104 p.