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Code: In/______/_________
Ini ials/In e iew N .
IMPROVE-P ojec
Semi-s uc u ed in e iew guide
How o use he semi-s uc u ed in e iew guide:
The p esen guidelines se e as a baseline e sion o he na ional ansla ions. The majo i y
o he con en can and should be adap ed o he linguis ic and cul u al peculia i ies as well as
o he an icipa ed in e iew se ing o he espec i e coun y. Consequen ly, he in oduc ion
and sub-ques ions can be eph ased as needed. The wo ding con ained in his documen se es
only as a ough empla e. When ansla ing, howe e , ca e should be aken o main ain he
hema ic o ien a ion. The goal desc ip ions gi en o each sec ion se e as o ien a ion.
In con as , he main ques ions in bold should be ansla ed as accu a ely as possible and no
be skipped, omi ed o ewo ded. They ep esen he co e con en ha spans he en i e
esea ch p ojec .
Be o e he in e iew:
1. In oduc ion o he p ojec and hanks o pa icipa ion
2. Explain con iden iali y and p i acy.
3. Fill in consen o m
4. Explain bene i s o audio eco ding: Enhances he in e iew p ocess, mo e accu a e
desc ip ion and ep oduc ion o expe ise han jus no es e c
5. Talk abou Pa icipan s' igh s ega ding owne ship o da a and da a p o ec ion.
6. O e iew o he in e iew (In e iew In oduc ion)
6.1. How long will i app oxima ely ake.
6.2. Which opics will be discussed and oughly in which o de .
6.3. Emphasise ha he e a e no igh o w ong answe s and ha pa icipan s a e
welcome o “de ia e” in hei na a i es and alk abou e e y hing hey eel ha is
impo an in ela ion o he opic.
6.4. Emphasise ha pa icipan s do no need o answe any ques ion he do no wan o
o alk abou opics hey eel uncom o able wi h.
6.5. Emphasise ha pa icipan s can ake a b eak o s op he in e iew.
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6.6. Ask i pa icipan s ha e any ques ions be o e he s a , i no s a wi h opening
ques ion
6.7. I you eel i s necessa y o “ligh en he a mosphe e” ins ead o s a ing wi h he
i s ques ion, i is also possible o s a he con e sa ion by asking he pa icipan s o
in oduce hemsel es. Howe e , his may al e he sugges ed sequen ial o de as
pa icipan s may al eady in oduce ele an opics. In o de o honou his ele ance
amewo k se by he pa icipan s, i is necessa y o pick up on hese opics and discuss
hem in mo e de ail, and o conside o he ques ions only in he u he cou se o he
in e iew.
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In oduc ion
Thank you o pa icipa ing in ou s udy on iimp o ing access o se ices o ic ims o
domes ic iolence. Since you ha e ag eed o he audio eco ding, I will s a he aping now.
Please no e, ha I will also ake no es du ing he in e iew.
To begin wi h, I would like o alk abou he p ocess om he momen you decided o seek help
o he momen you i s came in o con ac wi h a help o ganisa ion, such as a women's shel e
o a iolence p o ec ion cen e. He e I am pa icula ly in e es ed in when he ela ionship
eached he s age whe e you decided o seek help, and whe he you ound i di icul o easy o
ind ou whe e o u n o ge he help ha sui ed you needs. In he second pa o he in e iew,
I would like o alk in de ail abou you expe iences in con ac wi h he suppo se ices, i.e.
whe he you el app ecia ed, whe he he suppo me you expec a ions and how seeking
suppo has impac ed you li e. Following on om his, I would be in e es ed o hea i you
ha e any sugges ions on how o be e suppo people who ace a simila si ua ion o you s in
he u u e. In pa icula , I would like o alk o you abou wha needs o be done so ha people
can ge in con ac wi h suppo o ganisa ions o in e en ion cen es mo e quickly and sa ely.
A he end o he in e iew, I would like o hea you opinion abou he cha bo we a e
de eloping in he esea ch p ojec . A cha bo is a applica ion ha can be accessed h ough
di e en de ices, such a mobile phones and lap ops. I can alk o people and p o ide hem wi h
help and in o ma ion au oma ically. We a e in e es ed in whe he you hink ha such a cha -bo
could be use ul as an addi ional i s poin o con ac o people a ec ed by iolence, and
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whe he and unde wha condi ions you would use such a cha -bo .
Be o e we begin, I would like o emphasise ha since he in e iew is abou you expe ience,
you a e o decide he di ec ion and con en o he in e iew. I would he e o e ask you o alk
abou all aspec s o he opic ha you hink a e impo an e en i hose may no seem o be
di ec ly ela ed o my ques ions.
I you do no ha e any ques ions a his s age, I would s a wi h my i s ques ion.
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Please no e: This semi-s uc u es guide is a pa o a la ge in e iew guide used o da a
collec ion in T1.2 o he IMPROVE P ojec . I only includes he ques ions on AI.
Sec ion 4. Cha bo solu ion o p o iding ic im suppo
Aim:
App op ia eness o
Cha bo ool,
expec a ions o ic ims
owa ds such a ool, as
well as ac o s
in luencing i s use
1. As al eady men ioned, one goal o he IMPROVE p ojec is o de elop a
cha bo AINO ha will help ic im-su i o s seek suppo by lowe ing
ba ie s o en y and p o iding ele an in o ma ion. AINO p o ides an
easy, eliable and us wo hy sou ce o inding, accessing and using DV-
ela ed in o ma ion. The use ge s a human- ype o con e sa ion o
psycho-social suppo and guidance h ough he cha and easy- o- ind
in o ma ion o mo e and ele an con ac de ails om he knowledge
base. So a cha bo is a ex -based dialogue sys em ha uses a i icial
in elligence, and I would like o know whe he you would use such a
cha bo . Wha should such a cha bo ha e o be able o do, and how i
would ha e o be designed in o de o you o use i as a pla o m ha
helps ic ims o iolence ge u he suppo . Fi s o all, howe e , I would
like o know i you ha e e e used a cha bo , and i so, wha o ?
2. So, in gene al how do you eel abou a cha bo helping ic im su i o s
unde s and wha hey a e unde going and how o ge help?
o Wha do you hink could be he ad an ageous o a cha bo ?
o Wha do you hink migh discou age ic ims om using a cha bo ?
o Wha would be you pe sonal majo conce ns abou using a cha bo ?
o In any case, wha mus such a cha bo be able o do so ha ic ims
would use i ?
o A e he e any speci ic ques ions o con en (e.g. in o ma ion on wha
iolence ac ually is) ha such a cha bo should p o ide o use s?
o Wha do you hink would be a good ini ial ques ion o he cha bo when
you i s launch i ?
o Do you hink such a cha bo could also be use ul beyond he ini ial
counselling and in o ma ion p o ision in he u he cou se o he
suppo and healing p ocess?
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3. Would you be in e es ed in helping along he de elopmen o his
Cha bo u he (p o iding eedback a ce ain s ages h oughou he
de elopmen p ocess)?
4. I would now like o ask a ew ques ions abou he design and unc ions o
a cha bo ?
o We al eady alked abou us -building an impo an aspec in ic im
suppo . Wha would make you us he cha bo ?
o I you wan ed o use such a cha bo , would you a he alk and lis en o
he bo o w i e wi h he bo ?
o Wha kind o one (e.g., male, emale) o oice should he cha bo ha e
in o de o make i p o essional and us wo hy and sound iendly?
o Do you hink he e should be a possibili y o be connec ed di ec ly om
he cha bo o he police/hospi al/women's shel e o iolence p o ec ion
cen e/send a message di ec ly o hese o ganisa ions?
o Should i be possible o download he con e sa ion wi h he cha bo o
send i as a ex message/email, e.g. o you own email add ess o
iends e c.?
o Would you p e e he cha bo o be a ailable on websi es, e.g.
in o ma ion websi es o au ho i ies o iolence p o ec ion cen es o
h ough channels, such as Wha sApp, Teleg am, Facebook messenge ,
o would you p e e i o be a ailable as an applica ion o mobile
phones e c?
o Do you hink he cha bo should gi e ad ice and in o ma ion on how
ic ims can beha e in eme gency si ua ions and wha hey should do,
e.g. i someone is e y sca ed due o he h ea o se e e iolence?
o I he cha bo we e a mobile phone applica ion, do you hink i should
unc ion like a kind o eme gency bu on?
o Finally, do you ha e any ideas on how o p omo e such a cha bo so ha
as many people as possible would become awa e o i ?
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Closu e
Is he e any hing else you would like o add, some hing ha has no been add essed, ha I
ha e no asked, bu ha would be impo an ?
Thank you o you ime and pa icipa ion
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