34 No wegian Jou nal o de elopmen o he In e na ional Science No 168/2025
CAN ARTIFICIAL INTELLIGENCE CHANGE OUR LIVES, AND HOW?
Bliadze M.
Doc o o Economics, P o esso , GTU
Bliadze N.
Doc o o Business Adminis a ion,
Assis an P o esso , GTU
Chiko ani E.
Doc o o Business Adminis a ion
Sha ashidze L.
Senio Visi ing Lec u e , Ba umi Sho a Rus a eli S a e Uni e si y
h ps://doi.o g/10.5281/zenodo.17608958
Abs ac
In o ma ion and communica ion echnologies (ICT) a e a apidly de eloping and g owing ield, which, in he
e a o he Fou h Indus ial Re olu ion, digi al ans o ma ion plays a special ole in shaping he global agenda,
wo ld economic e en s, social de elopmen , public adminis a ion, and managemen . Fo a mode n pe son,
ega dless o hei in e es s o wo k s yle, adap ing o he digi al wo ld and acqui ing and imp o ing skills o i is
a i al ac o . Do we need o use echnologies in he p ocess o implemen ing public go e nance? The answe o
his is unequi ocal: mode n challenges equi e making mode n decisions by maximizing he use o exis ing
oppo uni ies. The public sec o o any de eloped coun y, in he p ocess o digi al ans o ma ion, should ac i ely
lea n abou and explo e new echnologies, mode n inno a i e achie emen s, and s i e o use hese echnological
inno a ions o inc ease he e iciency, e ec i eness, accoun abili y, and openness o he public sec o , and o e
use -o ien ed, eliable, and us wo hy se ices o he in o ma ion socie y.
Keywo ds: A i icial in elligence, digi al go e nance, digi al ans o ma ion, inno a i e achie emen s.
In oduc ion
Mode n challenges equi e he maximum use o
exis ing capabili ies o make mode n solu ions. The
public sec o o any de eloped coun y in he p ocess
o digi al ans o ma ion should ac i ely amilia ize
i sel wi h and explo e new echnologies, mode n
inno a i e achie emen s, and y o use hese
echnological inno a ions o inc ease he e ec i eness,
e iciency, accoun abili y, and openness o he public
sec o and o e use -o ien ed, eliable, and us wo hy
se ices o he in o ma ion socie y.
“Digi al” is no only a e m deno ing echnology,
bu also de ines wha ICT can do h ough echnological
ans o ma ion o socio-economic p ocesses and
a ious ields. “Digi al ans o ma ion” implies new
ways o sol ing p oblems, c ea ing unique expe iences,
and imp o ing business p ocesses.
Today, he e a e al eady echnological solu ions
ha will comple ely change ou li es. Wha a e hese
echnologies? Eigh echnological solu ions ha e been
ecognized globally in his way, among which a i icial
in elligence (he eina e e e ed o as “AI”) akes he
lead. In he mode n wo ld, in e es in a i icial
in elligence is g owing apidly. In e na ional news
media ou le s de o e a conside able amoun o space o
he opic o a i icial in elligence. Leading wo ld
poli icians and esea che s a e inc easingly discussing
AI and i s implica ions o humani y's u u e in hei
deba es. O e he pas i e yea s, scien is s,
esea che s, ac i is s, and policymake s ha e become
inc easingly in e es ed in a i icial in elligence
echnology.
This a icle aims o p o ide he eade wi h
in o ma ion abou he main aspec s o a i icial
in elligence, no only as a echnological solu ion, bu
also as a comple ely di e en me hodology o
de eloping business/public adminis a ion p ocesses, a
mode n ool o decision-making, managemen , and
supe ision.
Discussion
A i icial in elligence is a p oduc o he digi al
ans o ma ion, he ou h indus ial e olu ion.
A i icial in elligence is a ield o compu e science, a
specialized and ad anced ype o ICT, ha pe o ms
in ellec ual ac ions ypically cha ac e is ic o humans.
Au oma ed decision-making p ocesses/sys ems ha
imi a e, p edic , and/o eplace human beha io . The
Council o Eu ope de ines a i icial in elligence as: “a
se o sciences, heo ies, and echnologies ha aim o
ep oduce human cogni i e abili ies by a machine.
Gi en he cu en le el o de elopmen , a i icial
in elligence means delega ing complex in ellec ual
asks ha humans should pe o m o a machine.”
1. Acco ding o he de ini ion de eloped by he
Eu opean Commission High-Le el Expe G oup (AI
HLEG), “A i icial In elligence cha ac e izes sys ems
ha , by analyzing he en i onmen , exhibi in elligen
beha io and, wi h a ce ain le el o independence,
pe o m ac ions o achie e speci ic goals.
2. Human-like abili ies cha ac e is ic o a i icial
in elligence a e: pe cep ion, a gumen a ion,
easoning/e alua ion, and ac ion, wi h he exclusion o
he human ac o /wi h minimal in e ac ion.
When de ining a i icial in elligence, se e al
concep s a e dis inguished: na ow, gene al, and supe
a i icial in elligence. Examples o na ow a i icial
in elligence a e he mos widesp ead oday - hese a e
echnological solu ions c ea ed o speci ic asks, o
pe o m single asks. Nowadays, he de elopmen o
a i icial in elligence and i s p ospe ous u u e a e
inconcei able wi hou human e o s and in e en ion.
In condi ions o gene al a i icial in elligence, he
No wegian Jou nal o de elopmen o he In e na ional Science No 168/2025 35
capabili ies o humans and echnology a e equalized.
We can conside unmanned con ol sys ems as such a
case. A i icial supe in elligence is s ill only an
imagina y p oduc . This is he scena io in which
a i icial in elligence will su pass human capabili ies.
And will be able o ac /make decisions be e , mo e
co ec ly, and as e han hey do, whe he compu e
capabili ies ha e equaled human capabili ies o no ,
whe he hey ha e su passed human hinking. These
issues emain he subjec o ongoing esea ch and
e alua ion. Using a i icial in elligence, a pe son
should be able o sol e di icul , complex p oblems in
he sho es possible ime and wi h maximum accu acy,
as well as ully delega e simple asks.
A i icial in elligence, by collec ing, p ocessing,
and analyzing a la ge amoun o digi al in o ma ion,
helps us ind he desi ed in o ma ion as quickly as
possible, wi hou human e o , and based on objec i e
c i e ia. I also analyzes simila da a and makes he
mos a ional decision s a is ically.
Two main cha ac e is ics de ine A i icial
In elligence:
Au onomy: he abili y o pe o m asks in a
complex en i onmen , in he p esence o many
a iables, wi hou cons an con ol/supe ision by he
use .
Adap abili y: he abili y o (sel )lea n and
imp o e esul s based on expe ience.
The exis ence o app op ia e p e equisi es is
equi ed o he implemen a ion o a i icial
in elligence in any coun y. Fi s ly, i is essen ial o
ha e a highly de eloped ICT in as uc u e and
widesp ead use o digi al go e nance, ensu ing he
p ope unc ioning o in e ope able da abases and
in o ma ion sys ems, which uncondi ionally gua an ee
da a quali y, in eg i y, and accessibili y. Addi ionally,
sound and documen ed business p ocesses mus be
employed in bo h depa men al and in e -
o ganiza ional ansac ions. Da abases mus be
digi ized and accessible, and he in o ma ion and da a
wi hin hem mus be comple e, accu a e, and up- o-
da e. The in o ma ion/da a in he da abases mus be
comple e, co ec , and up- o-da e.
By u ilizing p e equisi es, c ea ing enabling ools
and amewo ks, and le e aging a i icial in elligence,
success ully implemen ed ini ia i es will yield
economic g ow h, enhanced social well-being,
imp o ed public se ices, and e ec i e public
adminis a ion.
The e is a g owing global end in he use o
a i icial in elligence in he public sec o . In se e al
coun ies, specialized public s uc u es ha e al eady
been es ablished o de elop his di ec ion. Fo example,
he Uni ed Kingdom and he Uni ed A ab Emi a es,
whe e, espec i ely, he A i icial In elligence Se ice
and he Minis y o A i icial In elligence ha e been
es ablished.
The use o a i icial in elligence enhances he
p ocess o p o iding public se ices, imp o ing he
quali y o se ices (go e nmen - o-go e nmen (G2G),
go e nmen - o-business (G2B), and go e nmen - o-
ci izen (G2C) se ices). Wi h a i icial in elligence
echnological solu ions, he p o ision o public se ices
is imp o ed, ci izen in ol emen in he decision-
making p ocess inc eases, and ul ima ely, we achie e a
mo e esponsible, accoun able, anspa en , and
e icien public sec o .
De eloped coun ies a e mos ac i ely using
a i icial in elligence in he ollowing a eas:
Imp o ing go e nance p ocesses and public
sec o ac i i ies using algo i hms; Mode nizing public
policy;
Au oma ing business p ocesses in public
agencies, upda ing documen managemen and case
managemen sys ems;
S imula ing inno a i e p ojec s in he public
sec o ;
P o iding s a e e-se ices and enhancing
ci izen engagemen , including o e ing p oac i e and
pe sonalized se ices.
A i icial in elligence is mos ac i ely used o
sol e he ollowing public asks:
En o cemen : en o cing legisla i e and
egula o y equi emen s, moni o ing, and inspec ion.
Public policy esea ch, analysis, moni o ing:
based on e idence and da a
Decision-making p ocess suppo .
Analysis/a gumen a ion based on exis ing cases (Case-
based Reasoning), making new decisions based on
exis ing da a and p e ious cases.
Public se ices and engagemen : imp o ing
he deli e y o public se ices ocused on ci izens and
business en i ies, pe sonalizing se ices, unde s anding
he meaning o in o ma ion using logical-deduc i e
me hods, and simpli ying he sea ch o such
in o ma ion; inding and o e ing pe sonalized public
se ices ailo ed o he p io i ies and needs o ci izens.
Subsidiza ion, g an ing social assis ance:
iden i ying speci ic a ge g oups eligible o social
assis ance.
In e nal documen ci cula ion sys ems:
suppo ing o ganiza ional managemen sys ems
(human esou ces, p ocu emen , ICT sys ems).
In he mode n wo ld, bo h de eloped and powe ul
economies, as well as de eloping and esou ce-poo
s a es, a e ecognizing he po en ial o mode n da a-
based echnologies and ac i ely u ilizing a i icial
in elligence o au oma e public asks, make in o med
decisions, and imp o e ci izens' expe iences o
in e ac ing wi h public ins i u ions. A i icial
in elligence o e s he public sec o se e al signi ican
oppo uni ies, including:
E iciency: Doing mo e and mo e impo an
hings: new oppo uni ies, inc eased capabili ies,
concen a ion o human esou ces om bu eauc acy o
highly in ellec ual wo k, and educ ion o he isk o
human e o s.
Op imiza ion: Doing be e : educing cos s,
maximizing human and ime esou ces, speed, quali y,
lexibili y, exe cising public au ho i y a a high le el o
quali y, quickly and cheaply. Repe i i e and labo ious
asks ha can be mono onous and bo ing o people a e
delega ed o echnology.
Inc eased alue: Renewed business models:
engagemen , c ea i i y, inno a ion.
36 No wegian Jou nal o de elopmen o he In e na ional Science No 168/2025
Le 's examine he essen ial decisions, legal
amewo ks, and s a egic app oaches p oposed by
a ious in e na ional au ho s.
The Eu opean Union: The wo ld communi y
and global leade s ecognize ha a coun y
de eloped wi h a i icial in elligence enjoys a
signi ican compe i i e ad an age in he in e na ional
a ena. The Eu opean Union s a es ha i has no
compe i o s oday in he implemen a ion o human-
o ien ed a i icial in elligence, which suppo s human
igh s and eedoms, he ule o law, and he p inciples
o democ acy. The use o a i icial in elligence is
subjec o he equi emen s o he in e na ional legal
amewo k. In his ega d, he Eu opean Union, along
wi h o he global playe s, plays a leading ole. Va ious
ins i u ions wi hin he Eu opean Union, including he
Eu opean Commission, unequi ocally suppo he use
o a i icial in elligence and encou age i s la ge-scale
implemen a ion, p o iding inancial suppo o his
endea o .
The USA emains he la ges , mos ex ensi e, and
in luen ial esea ch hub in he ield o AI.
App oxima ely 3,000 s uden s s udy and esea ch
a i icial in elligence annually, wi h o e 1,400
s a ups, and 7 o he wo ld's 10 la ges AI companies
ope a ing in his ield. All his, wi h many yea s o
collabo a i e expe ience o he abo e-men ioned
esea ch cen e s, uni e si ies, companies, and public
s uc u es, clea ly es ablishes he USA as a global
leade in AI.
China: China is a se ious compe i o o he USA
o wo ld leade ship in a i icial in elligence. By 2030,
i aims o achie e global dominance h ough i s
s a egic plan, ecognizing a i icial in elligence as a
key s a egic ad an age in he knowledge economy.
China is he only coun y ha measu es he
de elopmen o a i icial in elligence using
mac oeconomic indica o s.
Sou h Ko ea is ocused on inding and e aining
AI alen s, s eng hening he esea ch componen , and
collabo a ing on p ojec s be ween he science and
economic sec o s.
EU Membe S a es and he UK: The EU
Membe S a es ha e de eloped he mos
comp ehensi e s a egies o he de elopmen ,
egula ion, and managemen o AI; almos all EU
Membe S a es ha e es ablished a s a egic amewo k
and ac ion plan o he de elopmen o AI.
F ance's AI S a egy: The p ima y emphasis is
on esea ch and he c ea ion o a ge ed g oups ha will
s udy speci ic issues and p epa e ecommenda ions.
Ge many: Ge many has c ea ed a ai ly
comp ehensi e legal amewo k on esponsibili ies,
igh s, and accoun abili y when using AI (especially in
he case o sel -d i ing ca s). Fo example,
disc imina ion agains ci izens du ing an inciden is
p ohibi ed. Ge many has an E hics Commission o
Sel -d i ing Vehicles, which issues guidelines. A
na ional commission has also been es ablished o
examine he social implica ions o algo i hmic
decision-making.
UK: The UK House o Lo ds and he O ice o he
In o ma ion Commissione a e ac i ely wo king on AI
issues. The House o Lo ds ocuses on he pe cep ion
o AI algo i hms, while he Da a P o ec ion
Commissione conduc s esea ch and de elops
ecommenda ions o es ablishing a egula o y and
legal amewo k. Addi ionally, he UK plans o in es
signi ican ly in AI wi hin he educa ional sec o .
Finland has also es ablished a high-le el expe
g oup on AI, whose pu pose is o s udy he condi ions
o de eloping an inno a i e AI ma ke wi hin he
coun y.
Denma k: Denma k iews AI in he con ex o he
coun y’s “digi al g ow h and de elopmen .”
Encou aging da a openness, easing egula ions,
c ea ing a lexible legal en i onmen , and
s eng hening cybe secu i y a e he coun y’s
app oaches o AI de elopmen .
Sweden: Sweden’s AI s a egy ocuses on ou
main a eas: educa ion and aining, esea ch,
inno a ion and applica ion, and amewo ks and
in as uc u e.
I aly: The main public policy documen on AI,
“A i icial In elligence a he Se ice o he People,”
encou ages he public sec o o use AI.
Spain: The Spanish go e nmen is examining he
economic sec o s in which AI can be applied, he
po en ial social impac on he labo ma ke , and he
empowe men o indi iduals h ough his echnology.
A i icial In elligence and Geo gia
In Geo gia, examples o a i icial in elligence can
be ound in bo h he public and p i a e sec o s.
Al hough he issues o hei unc ioning and
de elopmen a e add essed wi hin a na ow
o ganiza ional con ex , he compa ibili y o hese
p i a e cases would be equi ed o any o hese
applica ions. Se e al examples o he use o a i icial
in elligence in he public sec o a e publicly a ailable;
hese a e:
A isk managemen sys em o be used when
implemen ing cus oms con ol o e goods decla ed on
he cus oms e i o y o Geo gia h ough he au oma ed
cus oms da a sys em “ASYCUDA”. Du ing he
cus oms clea ance p ocess, i he da a o he decla ed
goods ma ches he isk c i e ia, he app op ia e co ido
and cus oms clea ance p ocedu e a e de e mined o he
decla a ion egis e ed in he sys em. The Re enue
Se ice in ends o u ilize cha bo s in he ax and
cus oms consul a ion p ocess. Also impo an is he
sys em o au oma ically e unding VAT excess.
The campaign o he Na ional Tou ism
Adminis a ion o he Minis y o Economy and
Sus ainable De elopmen o analyze he imp essions
exp essed by ou is s abou Geo gia on social media
using a i icial in elligence.
Analy ical so wa e o ecognizing aces o
indi iduals and ecognizing he s a e license pla e o a
ehicle by he Minis y o In e nal A ai s o Geo gia.
Mode n echnologies, including a i icial
in elligence, canno become a posi i e in luence and a
p e equisi e o public wel a e i he s a e does no
ensu e he implemen a ion o digi al ans o ma ion
e o ms wi h high e hical p inciples, main ain a balance
o con lic ing in e es s, in ol e all s akeholde s, aking
in o accoun bes p ac ices and in e na ional egula o y
No wegian Jou nal o de elopmen o he In e na ional Science No 168/2025 37
s anda ds, anspa en p ocedu es, and a anspa en
managemen sys em.
Se ices suppo ed by a i icial in elligence can
b ing nume ous bene i s o humani y. Wi h he la ge-
scale adop ion o his echnology in he public and
p i a e sec o s o Geo gia, we can expec o see a
p o en indica o o e ec i eness, e iciency, esou ce
conse a ion, and high p oduc i i y. Fo his, along
wi h echnological eadiness, i is c ucial o es ablish a
suppo i e amewo k and gain he public’s us .
The Geo gian public sec o should ac i ely
p omo e he use o mode n echnologies, including
a i icial in elligence, bo h wi hin i s own ins i u ions
and on a na ional scale. Geo gia should u ilize he
bene i s o a i icial in elligence in a imely and
e ec i e manne , so as no o signi ican ly lag behind
he economic and social ans o ma ion inspi ed by his
echnology, and no lose he bene i s p o ided by his
p ocess.
Conclusion
Today, he e a e al eady echnological solu ions
ha will comple ely change ou li es. Wha a e hese
echnologies? Eigh echnological solu ions ha e been
ecognized in his way wo ldwide, among which
a i icial in elligence (he eina e e e ed o as “AI”)
akes he lead. We belie e ha
A i icial in elligence is a p oduc o digi al
ans o ma ion, he ou h indus ial e olu ion.
A i icial in elligence is a ield o compu e science, a
special, de eloped ype o ICT ha pe o ms
in ellec ual ac ions ha , as a ule, a e cha ac e is ic only
o humans. Au oma ed decision-making
p ocesses/sys ems ha imi a e, p edic , and/o eplace
human beha io . The Council o Eu ope de ines
a i icial in elligence as: “a se o sciences, heo ies,
echnologies, he aim o which is o ep oduce human
cogni i e abili ies by a machine. Gi en he cu en le el
o de elopmen , a i icial in elligence means delega ing
complex in ellec ual asks o a machine.”
The implemen a ion o a i icial in elligence in
any coun y equi es he exis ence o app op ia e
p e equisi es. Fi s ly, i is essen ial o ha e a highly
de eloped ICT in as uc u e and widesp ead adop ion
o digi al go e nance, ensu ing he p ope unc ioning
o in e ope able da abases and in o ma ion sys ems.
This gua an ees he quali y, in eg i y, and a ailabili y
o da a, as well as he use o sound and documen ed
business p ocesses.
In Geo gia, mode n echnologies, including
a i icial in elligence, canno become a posi i e
in luence and a p e equisi e o public wel a e i he
s a e does no ensu e he implemen a ion o digi al
ans o ma ion e o ms wi h high e hical p inciples,
main ain a balance o con lic ing in e es s, in ol e all
s akeholde s, aking in o accoun bes p ac ices and
in e na ional egula o y s anda ds, anspa en
p ocedu es, and a anspa en managemen sys em.
Se ices suppo ed by a i icial in elligence can
b ing nume ous bene i s o humani y. Wi h he la ge-
scale adop ion o his echnology in he public and
p i a e sec o s o Geo gia, we can expec o see a
p o en indica o o e iciency, e ec i eness, esou ce
conse a ion, and high p oduc i i y.
The public sec o in Geo gia should ac i ely
p omo e he use o mode n echnologies, including
a i icial in elligence, bo h wi hin i s own ins i u ions
and on a na ional scale. Geo gia should use all he
bene i s ha accompany he in oduc ion o a i icial
in elligence in a imely and e ec i e manne .
Re e ences:
1. Bliadze M. A i icial In elligence Tbilisi,
2023.
2. IDFI A i icial In elligence: Essence,
In e na ional S anda ds, E hical No ms and
Recommenda ions -
h ps://id i.ge/public/upload/A icle/1111A i icial-
In elligence-GEO_Web%20Ve sion.pd
3. A i icial In elligence in Technology
Companies -
h ps://www.ma ke ingaiins i u e.com/blog/wha -is-
a i icial-in elligence- o -social-media
4. Philosophical C i icism o A i icial
In elligence -
h ps://digi alcommons.wku.edu/cgi/ iewcon en .cgi?a
icle=1205&con ex =s u_hon_ heses
5. The Science o A i icial In elligence and I s
C i icism -
h ps://www. and online.com/doi/ ull/10.1080/030801
88.2020.1840821
6. Bene i s o A i icial In elligence -
h ps://in e es ingenginee ing.com/inno a ion/7-ways-
ai-will-help-humani y-no -ha m-i
7. Musk and 100 ech CEOs -
h ps://www.cnbc.com/2017/11/08/ai-expe s-join-
elon-musk-s ephen-hawking-call- o -kille - obo -
ban.h ml
