Salary survey methods: Comparability problems
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Snelga , R. J.
A icle
Sala y su ey me hods: Compa abili y p oblems
Sou h A ican Jou nal o Business Managemen
P o ided in Coope a ion wi h:
Uni e si y o S ellenbosch Business School (USB), Bell ille, Sou h A ica
Sugges ed Ci a ion: Snelga , R. J. (1986) : Sala y su ey me hods: Compa abili y p oblems, Sou h
A ican Jou nal o Business Managemen , ISSN 2078-5976, A ican Online Scien i ic In o ma ion
Sys ems (AOSIS), Cape Town, Vol. 17, Iss. 3, pp. 169-173,
h ps://doi.o g/10.4102/sajbm. 17i3.1052
This Ve sion is a ailable a :
h ps://hdl.handle.ne /10419/217939
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Sala y su ey me hods: compa abili y p oblems
R.J.
Snelga
Depa men
o
Indus ial and O ganiza ional Psychology, Uni e si y
o
Po Elizabe h, Po Elizabe h
Mos o ganiza ions ega d he accu a e de e mina ion
o
p e ailing labou ma ke a es as being
o
p ima y impo ance
o decisions ega ding he se ing
o
compe i i e wage and
sala y
le els. The echniques in ol ed in es ablishing hese
a es
a e
augh
wi h
p oblems, mainly e ol ing a ound
e o s a ob aining compa abili y. Jus i ica ion has been
p o ided o o ganiza ions using ailo -made su ey
app oaches in p e e ence
o
p o essional
o
'comme cial'
su eys,
as
his allows educ ion
o
a
minimum
o
such
compa abili y p oblems as hose associa ed wi h
job
desc ip ion esponsibili ies, and compensa ion mix. This
s udy e eals he ex en
o
which a single pay s uc u e
ecei ed
di e ing adjus men s
as
a esul
o
analysis
o
da a
ob ained om a ailo -made su ey app oach
as
opposed
o
ha ob ained
om
a 'comme cial' su ey. Resul s indica e
signi ican di e ences in adjus men s o e a h ee-yea
su ey pe iod, a ibu able essen ially
o
he wide ange
o
compa abili y di icul ies associa ed
wi h
use
o
'comme cial'
su ey da a.
S.
A .
J.
Bus.
Mgm . 1986,
17:
169-173
Die
mees e onde nemings beskou
'n
akku a e bepaling an
bes aande a beidsmag a iewe
as
an p ime e belang
i
beslissings akende die s el an mededingende loon-
en
sala is lakke. Die egnieke be okke
by
die ass elling an
hie die a iewe is belaai me p obleme wa hoo saaklik
sen ee
om
pogings
om
e gelykbaa heid e bekom. Daa
bes aan
eg e diging
i
onde nemings wa sel on wikkelde
opnames bo 'komme siele' opnames e kies. Die ede
hie oo is da sel on wikkelde opnames e gelykbaa heids-
p obleme in e band me posbesk ywings e an woo delik-
hede
en
e goedingsmoon likhede
o
'n minimum bepe k.
Hie die s udie oon die ma e waa oe e skillende aanpassings
aan
'n enkele be alings uk uu gemaak is, geg ond op
on ledings an da a bekom ui
'n
sel on wikkelde opname in
eens elling me da a e k y me
'n
komme siele opname.
Be indinge oon beduidende e skille in aanpassings oo 'n
d ie-jaa -opnamepe iode
wa
hoo saaklik oegesk y
kan
wo d
aan
die wye eeks e gelykbaa heidsp obleme
wa
e band hou me geb uik an da a e k y me 'n
'komme siele' opname.
S.-A .
Tybk . &ld y sl. 1988, 17: 189-173
R.J,Snelp
Depa men
o Indus ial
and
O ganiza ional
Psychology,
Uni e si y
o Po Elizabe h, P
.0.
Box
1600,
Po Elizabe h,
(l(XX)
Republic
o Sou h
A ica
Accep ed
Feb ua y
1985
The eliance
on
sala y su ey da a as an aid in shaping
compensa ion policies
is
inc easingly ecognized as being a
highly p oblema ic me hod by compensa ion specialis s.
Al hough 'compa able a es'
a e
a basic ac o i
an
o ganiza ion is in e es ed in ex e nal equi y as a
pay
c i e ion, p oblems wi h job compa isons, sala y a e ages,
di e en sampling me hods, and widely di e ing me hods
o
analysing and in e p e ing sala y su ey da a can lead
o
unnecessa y pay s uc u e adjus men s (Belche , Fe is &
O'Neil, 1982; Pe lin, Kaplan & Cu cia, 1979; Snelga 1984).
Acco ding o Conway ( 1984), his
is
especially he case when
o ganiza ions ely
on
sala y su ey
da a
p o ided by
p o essional associa ions
o
consul ing i ms, due
o
he
ange and a ie y
o
sala y da a p o ided o each job.
The objec i e
o
any sala y su ey
is
o ensu e ha he
o ganiza ion
is
paying compe i i e a es ha
will
enable
managemen o a ac and e ain quali y indi iduals needed
o be success ul. Howe e , he e a e many ac o s o he
han pay which a ec abili y o a ac and e ain employees.
These ac o s include p es ige, secu i y, g ow h oppo uni ies,
and loca ion o men ion a ew. Thus, he alidi y
o
he
su ey depends en i ely
on
he deg ee
o
job
compa abili y,
no only
in
e ms
o
pay, bu many o he ac o s anging
om co po a e cul u e o objec i es
o
pay policy. Wi hou
hese i al compa abili y ac o s aken in o conside a ion
he
su ey eally becomes meaningless (Be g, 1976).
The p oblem
o
ob aining compa abili y is complica ed by
di e si y in analysis and in e p e a ion
o
su ey
da a
(Milko ich & Newman, 1984). This may e lec he absence
o
a single co ec app oach,
o
ha compensa ion p o es-
sionals ha e adjus ed hei analysis o deal wi h a a ie y
o
ci cums ances. Ce ainly, di e en app oaches
o
analysing
and in e p e ing da a
will
p oduce a wide ange
o
possible
esul s. A u he ac o which adds o he complexi y
o
he
issue
is
ha i a la ge elemen
o
sampling, eco ding,
and
o he measu emen e o s a e added o he di icul ies
o
achie ing compa abili y, an o ganiza ion may jus as well se
i s le els based
on
in o ma ion a ailable om i s expe ience
in hi ing people. Some execu i es a gue ha pa ial in o -
ma ion
is
be e han none. A coun e a gumen
is
ha
inaccu a e sala y su ey da a a e wo se han none, because
inaccu a e in o ma ion may esul in unwise pay policy
s a egy. Fo example, a biased sample may use only
da a
om lowes paying o ganiza ions, and
i
pay policy is based
on
such a s udy wi hou aking his bias in o accoun , i will
undoub edly se i s pay le el oo low (Nash & Ca ol, 1975).
Resea ch in o hese compa abili y
and
ela ed p oblems
has sugges ed ha he e a e e ec s
on
he
o ganiza ion's
170
in e nal pay s uc u e and le els,
and
he
me hods used
o
de ennine necessa y adjus men s. A Sou h A ican s udy
e ealed ha an o ganiza ion's in e nal pay s uc u e ecei ed
signi ican ly di e en adjus men s as a esul
o
applying
h ee di e en su ey me hods o he same labou ma ke ,
o e a se en-yea pe iod (Snelga ,
1984).
O he
s udies ha e
e ealed ha o ganiza ions a e ecognizing he imp ac icali y
o
ying o ob ain accu a e, compa able da a
on
all a iables
o
be
included, and
a e
a emp ing o a oid compa isons
o
speci ic jobs by looking a he en i e compensa ion pic u e
o all jobs in pa icula unc ional
o
occupa ional a eas
(Adelbe g,
1960;
Elde ,
1968;
Fos e , Wajda & Lawson,
1961;
Snelga ,
1982).
This app oach ecognizes
ha
em-
ploye s may ailo jobs o he o ganiza ion
o
indi idual
employee; a ely
do
se e al o ganiza ions ha e iden ical
jobs.
This esea ch has hus sugges ed ha mos sala y su ey
sys ems
do
no p o ide enough con olled in o ma ion
on
all
ele an a iables so ha hey can
be
elied
on
o
aid in
compe i i ely adjus ing indi idual
job
a es
o
o e all sala y
le els. A pauci y
o
in o ma ion
on
he eliabili y
and
alidi y o su ey in o ma ion ends o suppo his conclusion.
Wha
does exis
is
qui e da ed and indica es
ha
less
han
10%
o
su eys used ield in e iews o collec in o ma ion
(Tolles & Raimon,
1952).
Only 50% used
job
desc ip ions
o ensu e compa abili y.
Ano he
s udy sugges ed
ha
when
he ange
o
a es o a pa icula
job
exceeds 50% , he e is
cause o
be
suspicious abou
he
quali y
o
in o ma ion
(Ha ke ,
1952).
Howe e , in e iews wi h Sou h A ican compensa ion
specialis s ha e e ealed ha mos o ganiza ions conduc ing
hei own su eys use bo h ield in e iews
and
job
desc ip-
ions o ensu e a deg ee
o
job
compa abili y. 'Comme cial'
su eys ely
on
job
desc ip ions as ield in e iews wi h all
clien s would p o e oo ime-consuming and cos ly. Howe e ,
i is a ac ha he compa abili y p oblem exis s as a esul
o
di e ences in
no
only app oaches
o
how o es ablish
job
compa abili y, bu also di e ences in company compa abili y,
compensa ion 'mix' compa abili y, unc ional compa abili y,
and iming (Conway,
1984).
These p oblems a e agg a a ed
by
he ac ha each di e en su ey
me hod
sugges s a
di e en se
o
guidelines as
o
how
o
deal wi h each
p oblem.
I
has ecen ly
been
sugges ed
ha
his compa abili y
dilemma s ems om he sho comings
o
p o essional
o
'comme cial' sala y su eys (Conway,
1984;
Milko ich &
Newman,
1984).
By unde s anding hese sho comings,
he
compensa ion specialis can de ise cus om su eys
ha
p o ide ealis ic compa isons.
The
esul
o
his ailo -made
app oach may be a su ey wi h much less
da a
o each
su ey job, and which will compa e compensa ion in i s
en i e y, and p o ide a basis o annual e inemen . A
s ong a gumen in a ou
o
his app oach has been p o ided
by Belche , e
al.
(1982)
who, in hei esea ch conce ning
he analysis
o
da a ecei ed by o ganiza ions om 'com-
me cial' su eys, ound no commonali y in me hods
o
analysis by indus y, company size
o
union p esence.
Belche , e al. concluded
ha
his di e si y in analysis
o
su ey
da a
is a esul
o
he
di e si y and amoun
o
da a
p esen ed o analysis. This p oblem is compounded by he
numbe
o
su eys conduc ed, which b ings
o
mind wo ds
such as 'deluge' (G igsby & Bu ns,
1962)
and
'su eyi is'
(Engelke,
1972).
~owe e ,
he
ailo -made app oach en ails high cos s
(G ipby
& Bu ns, 1962), and may
be
imp ecise and poo ly
:S.·A . Tydsk .
Bcd y sl.
1986,
17
(l)
designed, which in
um
could lead
o
inadequa e
in e p e.
a ion
o
da a. Conway (1984) a gued in a ou o he
ailo -
made
app oilch
on
cos g ounds, sugges ing ha
su ey
cos s
may well
be
o se by
he
possibili y
o
cos s linked o
unwise
pay s uc u e adjus men s as a esul
o
'comme cial'
su eys.
Fu he ,
he
majo
ad an age
o
he
ailo -made
app oach
is
ha
i
can
be
ailo ed
o
accommoda e he
company's
unique needs comple ely.
Les e 's s udy
(1967)
indica ed ha o e
50%
o
esponding
o ganiza ions used
he
ailo -made app oach, bu o en
as
a
supplemen a ion
o
o he s. S ock on (1959) ound ha
size,
loca ion, and plan ype we e ela ed o whe he
o ganiza ions
conduc ed hei own su eys
o
had
su eys made
by
ou side
associa ions. S a is ics ela ing
o
he
numbe o
Sou h
A ican o ganiza ions pa icipa ing in
one
'comme cial'
su ey e eal
ha
da a
a e
supplied by
211
o ganiza ions,
32
o
hem
in
he
Financial Mail's
op
hund ed
companies
(Biesheu el, 1985).
An
ea lie Sou h A ican epo
(FSA,
1984) has e ealed
ha
du ing
1984
o e
700
o ganiza ions
emb acing a a ie y
o
indus ies
and
geog aphical
a eas
submi ed
da a
o
one
pa icula
'comme cial'
su ey
o ganiza ion,
and
used such su ey esul s o
possible
compe i i e adjus men s
o
pay s uc u es.
O
hese
o gani-
za ions only 25% used a ' ailo -made' app oach o
ensu e
indi idual o ganiza ional compa abili y in conjunc ion
wi h
'comme cial' app oaches.
Ul ima ely hen, a ious esea ch has led o he
ques ioning
o
su ey
me hods
in e ms
o
p o isions
o
eliable
sala y
da a
due
o lack
o
job
compa abili y o indi idual
o gani-
za ions.
The
Sou h A ican s udy
ha
e ealed he ex en
o
which
h ee
basic su ey
me hods
we e used o ga he
and
analyse
da a
ha
led
o
signi ican di e ences
in
he
al e a ion
o
one
o ganiza ion's
pay
s uc u e, lends
s ong
suppo
o
his c i icism (Snelga , 1984).
This s udy aims a highligh ing he abo e-men ioned
su ey
and
compa abili y p oblems e en u he by assessing
he
ex en
o
which 'comme cial' su ey
da a
di e ed
in
i s
e ec
on
pay s uc u e adjus men s when compa ed
wi h
adjus men s acco ding
o
a ' ailo -made su ey'
app oach.
In
sho , his s udy emphasizes he di icul ies
associa ed
wi h selec ing om a 'comme cial' su ey sala y da a
which
may
be
ega ded
as
ep esen a i e
o
jobs which
a e
compa able wi h hose su eyed by a ailo -made
su ey
app oach de eloped o a pa icula o ganiza ion.
Me hod
Adjus men s
o
he
pay
s uc u e
o
a la ge na ional
o ganiza ion we e
made
acco ding
o
sala y su ey
da a
p o ided by
bo h
a ' ailo -made' su ey me hod and
da a
ob ained om a 'comme cial' su ey.
The
' ailo -made'
su ey
me hod
has
been
de eloped o
he
o ganiza ion
in
ques ion
a e
ex ensi e
esea ch
in o
a ailable
su ey
me hods
and
he
compa abili y needs
o
his pa icula
o ganiza ion
had
been
comple ed (Snelga ,
1979;
1982.)
In
o de
o de elop his
me hod
i was necessa y o
mo~e
away om indi idual
job
compa isons. This would esul
JD
a mo emen away om su eying
o
ac ual
sala ies. Ra he ,
a echnique was de eloped which elied
on
compa isons.
o
comple e indi idual o ganiza ional pay s uc u es
which
would ensu e compa ison
o
all ele an 'going a es'
in
he
o m
o
pay ange midpoin s applicable
o
espec i e
~y
s uc u e g ades
o
hose o ganiza ions ega ded as
bemg
compe i i e wi hin
he
labou
ma ke .
In
o de o make compa isons
on
his basis, i was
n~
o
's anda dize'
he
pay
s uc u es
o
all pa icipabDg
S.
A .
J.
Bus.
Mgm .
1986,
17(3)
o ganiza ions acco ding
o
he
s uc u e
o
he su ey
o ganiza ion.
In
his way
each
o ganiza ion's numbe
o
pay
anges was eadjus ed in
o de
o
ensu e
ha
he e was a
uni o m numbe
o
anges o each o ganiza ion. This
ensu ed ha he e was ange ma ching, and he e o e ange-
o- ange compa isons which in
um
allowed midpoin
compa isons. This was so because he midpoin
is
ecogniz.ed
as
he o ganiza ion's 'going- a e' o
he
g oup
o
posi ions,
o jobs alling wi hin
ha
pa icula pay ange. As his
is
he
case
i becomes e iden
ha
midpoin compa isons hus
allow,
in e ec , compa isons
o
g oups
o
posi ions alling
wi hin
hose pa icula pay anges as ep esen ed by hose
midpoin s.
Compa isons
o
midpoin s
o e
o al pay
s uc u es hus allow compa isons
o
going a es e lec ing
all
posi ions wi hin
each
o ganiza ion.
Sala y
da a
collec ion in ol es colla ion
o
pa icipa ing
o ganiza ions' midpoin alues
a he
han key
job
ac ual
sala ies.
Ma ke
pay ange going a es a e hen calcula ed as
a e ages
o
hese s anda dized pay ange midpoin s.
Sala y su eys we e conduc ed acco ding
o
his 's anda -
dized' pay s uc u e compa ison app oach du ing yea s 1982
and 1984, and
ma ke
pay cu e
end
lines es ablished
acco ding
o
sala y
da a
hus
ob ained.
O ganiza ions
pa icipa ing in
he
su eys we e
he
16 o ganiza ions
o ming he su ey communi y applicable o he o ganiza ion
conduc ing such su eys.
The 'co e'
o
his su ey communi y was o med by he
ou majo oil indus y o ganiza ions, all compe ing o
labou skills
on
a na ional
labou
ma ke
basis.
The
o ganiza ion conduc ing abo e-men ioned su eys was
one
o hese o ganiza ions,
and
selec ed he emaining pa -
icipan s
on
he basis
o
labou
skills equi emen s
on
a
na ional le el.
In
sho , hese o ganiza ions compe ed o
simila labou skills om he na ional labou ma ke , and
we e u he mo e compa able in e ms
o
compensa ion
'mix' ac o s ( di e ences in sala y
e sus
bene i s compensa-
ion), size
and
asse conside a ions,
and
unc ional ac o s
(di e ences in esponsibili ies
o
ma ching jobs).
Sala y
da a
we e also d awn om su eys conduc ed o
he same pe iod by a comme cial su ey o ganiza ion, and
co esponding
ma ke
pay cu e
end
lines es ablished
acco dingly. Ca e was
aken
o ensu e
ha
su eys co es-
ponded in e ms
o
iming. These su ey o ganiza ions
conduc su eys
on
behal
o
clien s,
and
ga he da a
on
a
na ional basis, d awing om o ganiza ions in all indus ies,
and co e ing all possible
'key'
jobs
wi hin he hypo he ical
posi ion hie a chy. Sala y de ails
a e
collec ed o each
posi ion acco ding
o
'key'
job
desc ip ions p o ided by he
comme cial o ganiza ion.
These
key jobs ha e been de ined
as
e e ence poin s ep esen ing
he
en i e
job
s uc u e
unde s udy, wi h a sizable p opo ion
o
he wo k o ce
being employed in hem.
The
con en s
o
hese jobs a e
ela i ely s able
and
well known, wi h ma ke supply and
171
demand also ela i ely s able.
Da a
a e p esen ed o clien s in a bi-annual epo ,
b oken
down o basic and o al pay acco ding
o
sex
and
ace
o
wo ke s, indus ial sec o , indi idual jobs, as well as main
unc ional ca ego ies,
on
a na ional basis as well as egional
a eas, wi h means, medians, s anda d de ia ions,
and
quan-
i ies gi en. Key jobs a e de ined o compa ison pu poses,
and
job
e alua ion is used o
i
he jobs in o a hie a chy
o
g ades o e e ence pu poses. Sala y
da a
ep esen ac ual
sala ies
o
indi idual key jobs, a he han midpoin s.
The sala y da a p o ided by he comme cial su ey we e
analysed o he sample
o
key jobs used in he ailo -made
su eys, d awn om he s anda dized pay anges. This
sample anged om unskilled o senio managemen le els,
hus d awn om he en i e
job
s uc u e ange.
The
analysis
p ocedu e used
o
es ablish he ma ke pay cu e, ange
midpoin s, and p og ession a es was iden ical
o
ha
used
in he ailo -made su ey. This was done
o
ensu e
ha
disc epancies in ma ke pay cu e end lines could
no
be
a ibu ed o di e en app oaches
o
da a
analysis.
The
ma ke pay cu e end line alues we e used
o
calcula e pay ange midpoin alues o he
numbe
o
g ades applicable o he ailo -made su ey o ganiza ion.
This o ganiza ion has a pay s uc u e consis ing
o
24 pay
g ades.
Resul s
In
o de o acili a e compa ison
o
indi idual
job
disc e-
pancies, aw sco e sala y da a ep esen ing a e ages o
each ange
o
key jobs pe g ade ha e been p o ided in
Table
1.
These aw sco e a e ages a e p o ided as i
is
no
p ac ical o p o ide sala y da a o each
job
o each su ey.
Howe e , Table 2 p o ides examples
o
such indi idual key
job
da a d awn om di e en le els
o
he pay s uc u e.
This able allows compa ison
o
deg ee
o
disc epancy
due
o indi idual
job
incompa abili y.
The
midpoin s o
each
sala y ange/g ade calcula ed
acco ding o his aw da a
o
each su ey
a e
ep esen ed in
Table 3. These midpoin alues ep esen he ma ke pay
cu e alues as de i ed om each se
o
sala y
da a
p o ided
by espec i e su eys.
In
o de
o p o ide a compa ison
o
deg ee
o
a iance,
o
de ia ion, be ween espec i e pay cu es o each su ey
yea , pe cen age di e ences a e ep esen ed in Table 4.
Adjus men s
o
pay cu es
a
h ee di e en le els
a e
compa ed acco ding o each su ey
and
each yea . These
compa isons in e ec allow a compa ison
o
di e en
adjus men s o he o ganiza ion's pay s uc u e as a whole,
as necessi a ed by each su ey.
These ma ke pay cu es
a e
compa ed
on
h ee
di e en
le els, as
pe
calcula ed p og ession a es,
and
basically
ep esen lowe , middle, and uppe le els
o
he
posi ion
hie a chy.
Table
1
Pay
g ade aw sco e da a:
a e age
mon hly
base
sala y in
and
Su ey
Su ey
Payg ade
Yea
Type
2 3 4 5 6 7 8 9
10
11
12
13
14 15 16 17
18 19
20
21
22
23
24
Mean
1982
T-M
260
322
331
429 499
551
693
771
910
1027
1069
1294
1333
1569
1671
1693
1731
2055 2263 2495
2639
3100 3969
4201
1536
COM
295
340
420
465
555
673
729
831
/ 7
1111
1210
1301 1501
1553
10
1999
2234
2365
2546
3111
3599
4244
459"2
5130
1817
1!184
T-M
390
465
520
563
666
744
834
970
1113
1200
1301
1490 1650
1750
2101
2153
2494
2605
2763
2991
3777
4360
480'2
5425
1964
COM
423
501
sss
636
701
865
951
1201
1300 1414
1S1S
1699
1798
20!10
2200
2550
2891
2990
3426
3926
4499
5155
SW1
67~
2331
T-M
•
Tailo -made;
COM
• Comme cial
172
Such
p~ion
a es indica e a e o p og ession om
one pay ange midpoin o he nex , and wi hin hemsel es
p o ide a u he
basis
o
compa ison. Compa isons o
hese p og ession a es a e p o ided
in
Table
5,
wi h
di e en
le els
ep esen ing
pay
g ades 1 o 9 (labou e o cle ical),
g ades 9 o
18
( cle ical o supe iso y and lowe manage-
men ), and g ades
18
o
24
(middle managemen o senio
managemen ).
A
inal
compa ison e ealing he cumula i e e ec s o
adjus ing he
pay
s uc u e acco ding o
' ailo -made'
e sus
'comme cial'
su eys
is
ep esen ed
in
Table
6.
This able
e eals ex en o desc epancies
in
e ms o o e all upwa d
mo emen o e he en i e
pay
cu e
om
1982
o
1984,
using
he same pay cu e
in
1982
as
a base, and adjus ing
such cu e acco ding o espec i e su ey da a.
Discussion
The analysis o aw sco e da a clea ly e eals widely
di e ing a es ob ained
by
he espec i e su eys o many
o he
key
jobs. These disc epancies a e pa icula ly no ice-
Table2
Compa ison
o
indi idual
job
sala y da a:
mon hly base sala y in and
Su ey me hod/Su ey yea
Sala y Posi ion
1982
1984
g ade i le
T-M
COM
T-M
COM
1 Labou e
200
210
265
286
2 A isan's helpe
300
313
3'17
425
3 Chau eu
329
415 435
564
4
Copy
ypis
420
434
556 590
5
ae k
500
540
662
734
6 S o eman
562
604
744
821
7 Senio cle k
693
729
917
991
8 P og amme I
771
831
1020 1130
9 P og amme II
904
912
11'17
1240
10
Sales
ep esen a i e
1020
1212
1276
1555
11
Analys
1069 1292
1337
1657
12
D augh sman
1291
1403 1615
1800
13
Dis ic manage
1402 1559 1754
2000
14
Legal
Ad iso
1570
1692
1964
2170
15
Pe sonnel manage
1699
1799
2125
2308
16
Da a p ocessing manage
1798
1999
2249
2564
17
P ojec enginee
1731
2234
2165
2866
18
T easu e
2055
2365
2571
3034
19
Sys ems
manage
2263
2546
2903
3774
20
Assis an
inancial
manage
2495
3111 3201
4044
21
Regional
manage
2639
3698
3386
~
22
Accoun ing
manage
3100
4123
3977
53(i()
23
Managemen
manage
3969
4693
5()CJ2
6101
24
Ma ke ing
manage
4201
5130 5390
6669
T-M
=
Tailo -made;
COM
=
Comme cial
S.-A .
Tydsk .
Bed y sl.
1986,
17
(3
)
able a he highe le els o he job hie a chy,
ep esen ed
by
pay g ades 9 o
18,
and
in
pa icula pay
g ades
18
o
24
which
ep esen uppe managemen posi ions.
Disc epancies
a he lowe le els o he job hie a chy a e
also
e iden
bu
a e no
as
p ominen and a ying. This
may
be
as
a
es ili
o
he ela i ely easie p ocess
o
desc ibing and
ma ching
SUCh
jobs.
The abo e-men ioned disc epancies ha e
led
o
signi ican
di e ences
in
he midpoin alues applicable
o
he
espec i e
su ey ma ke pay cu es. These midpoin
alues
ha e
been
ob ained o each pay ange subsequen o
end
line
analysis o each su ey sca e g am. These
calcula ions
ha e
educed he impac o widely di e ing
indi idual
job
pay
a es e idenced
in
Tables 1 and 2
as
he pay
cu es
mus
ha e
ela i ely uni o m p og ession a es om one
pay
ange
Table4 Compa ison
o
ma ke
pay end line alues: pe cen age
a iance
Su ey yea
G ades
1982
1984
1-
9
10,9
12,6
9-18
12,2
15,7
18-24
19,1
20,7
Table5 G ade- o-g ade p og ession a es:
pe -
cen age p og ession
Su ey yea / su ey me hod
1982
1984
G ades T-M COM
T-M
1-
9 17,0
16,3 14,0
9-18
9,5
10,3
9,9
18-24
12,7 13,8
13,0
T-M = Tailo -made; COM = Comme cial
Table&
Compa ison
o
ma ke
pay cu e mo emen s: pe cen-
age
mo emen
1982-1984
Su ey ype
G ades T-M COM
1-
9 32,4
36,0
9-18
25,l
28,3
18-24
28,3 30,0
T-M
= Tailo -made; COM = Comme cial
COM
15,1
9,7
14,6
Table3
Ma ke
pay
cu e end line alues: midpoin
mon hly
base sala y in and
s-,
Su ey
Pay
g ade
Yea
Type
2 3 4 s 6 7 8 9
10
11
12
13
14
1S
16
17 18
19
20
21 22 23
24
Mean
1982
T-M
2 iO
3u4
3S6
416 487
S68
664
m
910
996
l(IIJ()
1193 1306
1430
1S65
3310
3729
47D1
1544
1713 1875
2055
2315
2608
2938
COM
295
343
399
464
S40
628
730
849
987
1~
1199
1321
1456 1604
1768
3964
4S10
5130
l'l!lO
1948
2147 2365
2690
3060
3484
1984
T-M
390
445
sm
S78
659
751
856
976
1113
1223 1344 1477 1623 1784
2605
2944
3327
37S9
4248
~
5425
1971
19<JO
2155
2368
COM
423
487
5'iO
644
741
853
982
1130 1300 1426
1S64
1716 1882
2065
2990
3102
3969
4233
4991
6304
67(/J
2317
2265 2485
m ,
T-M
•
Tailo -made;
COM•
QJmmen:w
s.
A .
J.
Bus.
Mgm .
1986,
17(3)
midpoin o he nex . Howe e , he e ec s
o
hese posi ional
aw
da a disc epancies
on
midpoin s
is
clea ly e iden in
Table
3.
Once again he g ea es e ec s a e e iden
a
he
highe le els
o
he pay s uc u e, which will p o e mos
cos ly
o he o ganiza ion.
As
men ioned, midpoin calcula ions p o ide p og ession
a es o each ma ke pay cu e, ep esen ing he slope
o
such
cu es
o
a e
o
p og ession om midpoin o midpoin .
The
pe cen age di e ences calcula ed o e he h ee le els
o
he pay cu e, and he di e ences in he p og ession a es
hemsel es, u he highligh
he
p oblem
o
di e ing
adjus men s
o
he o ganiza ion's pay cu e p edica ed by
each
su ey.
Ine i ably hese disc epancies will a ec he cumula i e
e ec s on he o ganiza ion's base wage bill. We may
de e mine, o example om Table 6, ha wide disc epancies
exis ed in ma ke pay cu e adjus men s om
1982
o 1984.
The
o ganiza ion would ha e had a much highe basic wage
bill
should i ha e chosen
o
adjus i s own pay cu e
acco ding
o ma ke pay cu es de i ed om he 'comme cial'
su ey
da a analysis as opposed
o
hose de i ed om i s
own
ailo -made app oach.
Conclusion
The
esul s
o
his s udy ha e emphasized he possible
e ec s associa ed wi h compa abili y p oblems in sala y
su eying by e ealing he ex en
o
disc epancies be ween
su ey da a ob ained om comme cial su eys e sus da a
ob ained om ailo -made su eys, and esul an e ec s on
a single pay s uc u e.
These disc epancies sugges he need o an app oach
which
allows as much con idence in s uc u e adjus men s as
is
possible h ough educ ion
o
compa abili y p oblems.
Some
esea ch has sugges ed ha in o de
o
educe hese
p oblems o a minimum, an al e na i e o comme cial
su eys
is
o he o ganiza ion
o
design and conduc i s own
sala y
su ey (Conway, 1984; Fielde , 1982; Milko ich &
Newman, 1984). This ailo -made app oach educes pos-
sibili y
o
compa abili y p oblems
o
a minimum because he
scope, de ini ions, and me hodology
o
he su ey would be
de e mined on he basis
o
he o ganiza ion's own pa icula
equi emen s and he cha ac e is ics
o
a eal compe i i e
job ma ke . Such su eys will hen
on
his basis be able o
compa e compensa ion in i s en i e y, co e ele an
managemen g oups in compa able o ganiza ions,
and
p o ide a basis o annual e inemen and con inuing
su eys
o
many yea s.
The esul
o
his ailo -made app oach may
be
a su ey
wi h
much less da a; pe haps a dozen o ganiza ions ins ead
173
o
he hund eds su eyed by majo 'comme cial' su ey
o ganiza ions, wi h less 'dis o ing' ac o s associa ed wi h
a o emen ioned compa abili y ac o s. The su eying
o
pay
g ade midpoin s which ep esen se ies
o
job
clus e s may
u he alle ia e he
job
compa abili y p oblem associa ed
wi h su eying he many
ac ual
sala ies, as
is
he p ac ice by
'comme cial' su eys. I he su ey
is
hus planned i s esul s
will a leas p o ide basic guidelines o ensu ing ealis ic
and compe i i e adjus men s o pay s uc u es, and ensu e
ha sala ied employees a e no o e paid
o
unde paid.
Re e ences
Adelbe g,
M.
1900.
Wage and sala y
SUJVeys:
he occupa ional
app oach.
Pe sonnel,
ol. 37,
36-44.
Belche , D.W., Fe is, N.B. & O'Neil, J.
1982.
Analysis and use
o
wage
su ey da a. Wo king pape , San Diego S a e Uni e si y.
Be g, J.G. 1976.
Managing
Compensa ion.
New Yo k: AMACOM.
Biesheu el,
S.
1985. Wo k
Mo i a ion
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Compensa ion:
Volume 2
Johannesbu g: McG aw-Hill Book Company, p. 125.
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1984.
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Su eys:
A oid he pi alls.
Pe sonMLJ.,
ol. 63,
62-65.
Elde , J.T.
1968.
Sala y compa ison me hod o expe ienced ecbnical
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J.,
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47,
467-474.
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Wage
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Adminis a ion. Ed. Rock, J.L.
New
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1982.
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G igsby, D.R. & Bu ns, W.C.
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57-67.
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1984.
Compensa wn.
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S.
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11,
22-25.
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Unpublished Mas e 's disse a ion,
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Snelga , R.J.
1982.
Job e alua ion
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o
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1984.
Sala y su ey me hods: di e ences in ma ke pay
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A .
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