A decade of Artificial Intelligence for supply chain collaboration: Past, present, and future research agenda
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Nitsche, Anna-Maria; Franczyk, Bogdan; Schumann, Christian-Andreas; Reuther, Kevin Article A decade of Artificial Intelligence for supply chain collaboration: Past, present, and future research agenda Logistics Research Provided in Cooperation with: Bundesvereinigung Logistik (BVL) e.V., Bremen Suggested Citation: Nitsche, Anna-Maria; Franczyk, Bogdan; Schumann, Christian-Andreas; Reuther, Kevin (2024) : A decade of Artificial Intelligence for supply chain collaboration: Past, present, and future research agenda, Logistics Research, ISSN 1865-0368, Bundesvereinigung Logistik (BVL), Bremen, Vol. 17, Iss. 1, pp. 1-18, https://doi.org/10.23773/2024_5 This Version is available at: https://hdl.handle.net/10419/333432 Standard-Nutzungsbedingungen: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. Terms of use: Documents in EconStor may be saved and copied for your personal and scholarly purposes. You are not to copy documents for public or commercial purposes, to exhibit the documents publicly, to make them publicly available on the internet, or to distribute or otherwise use the documents in public. If the documents have been made available under an Open Content Licence (especially Creative Commons Licences), you may exercise further usage rights as specified in the indicated licence. https://creativecommons.org/licenses/by/4.0/
Received: 23 April 2024 / Accepted: 27 May 2024 / Published online: 15 July 2024 © The Author(s) 2024 This article is published with Open Access at www.bvl.de/lore ABSTRACT Due to its transformative potential, artificial intelligence is considered to be of growing importance for supply networks. As supply chain management faces a multitude of challenges, innovative organizational and technological concepts are required. As the application of artificial intelligence for supply chain collaboration has increased over the last years, a comprehensive overview of past and current developments in this heterogeneous and fragmented field could provide relevant insights into the main research streams and their developments. This paper presents a systematic literature review comprising 83 articles to assess the last decade of research and application of artificial intelligence for supply chain collaboration. The review adds clarity and richness to the field by enabling researchers and practitioners to navigate this topic and by facilitating the identification of future research avenues. The review outcomes are summarized in a conceptual framework of artificial intelligence inspired supply chain collaboration and a research agenda is derived. KEYWORDS: Artificial intelligence · Supply chain collaboration · Supply chain management · Systematic literature review Logistics Research (2024) 17:5 DOI_10.23773/2024_5 1. INTRODUCTION As the potential for digital transformation in supply chain management (SCM) becomes evident, crossindustry cooperation and transparency requirements drive the need for increased collaboration between companies [1-3]. The relevance of supply chain collaboration (SCC) as a distinctive research area focusing on supply chain partnership is frequently highlighted in the literature [e.g. 4] and can be characterized “as seven interweaving components of information sharing, goal congruence, decision synchronization, incentive alignment, resources sharing, collaborative communication, and joint knowledge creation” [1, p.55]. Artificial intelligence (AI), also referred to as a disruptive supply chain technology of transformative potential [5], is widely considered to be of growing importance for supply networks as data-driven approaches offer enormous potential for innovation [6]. AI is considered to be a relevant factor for the digitalization of future supply chain processes [e.g. 7, 8] as its potential impact on performance and innovativeness are discussed among researchers and practitioners. While there are several papers investigating technological solutions in supply chains, there is no comprehensive review focusing on AI application for SCC. As innovative approaches are constantly being developed, the research field is becoming more difficult to navigate and the knowledge transfer to industry is becoming more challenging. Existing reviews approach the subject area with, for example, a broader perspective on the contribution of AI to the field of SCM [e.g. 9, 10]. Others focus on specific processes [e.g. 11, 12] or subsets of AI [e.g. 13]. Lastly, some contributions consider digital transformation without an explicit focus on AI [e.g. 7, 8]. Regarding the usage of AI in collaborative supply chain processes, the literature contains numerous analysis, for instance concerning AI collaboration requirements [e.g. 14] or intelligent collaborative platforms [e.g. 15]. In recent years, A Decade of Artificial Intelligence for Supply Chain Collaboration: Past, Present, and Future Research Agenda A.-M. Nitsche1, B. Franczyk1,2, C.-A. Schumann3, K. Reuther1,4 Anna-Maria Nitsche1 Bogdan Franczyk1,2 Christian-Andreas Schumann3 Kevin Reuther1,4 1 Faculty of Economics and Management Science, University of Leipzig, Leipzig, Germany 2 Department of Information Systems, Wrocław University of Economics, Wrocław, Poland 3 West Saxon University of Zwickau - University of Applied Sciences, Zwickau, Germany 4 Fraunhofer Center for International Management and Knowledge Economy IMW, Leipzig, Germany
2 sharing, goal congruence, decision synchronization, incentive alignment, resources sharing, collaborative communication, and joint knowledge creation” [1, p.55]. These essential variables (see Table 1) are deemed to be central and sufficient elements which are required to define the occurrence of collaborative efforts. The relevance of supply chain collaboration (SCC) as a distinctive research area focusing on supply chain partnership is frequently highlighted in the literature [e.g. 4] and driven by the increasing relevance of supply chain resilience due to continuous challenges to global supply chains [e.g. 27]. The terms coordination, cooperation, and collaboration, the 3 Cs of the supply chain [28], are frequently used interchangeably in the literature. [29] refer to these terms as stages in an integrated supply chain, ranging from cooperation via coordination to collaboration. Collaboration is generally regarded as the most comprehensive concept and encompasses mutually sharing resources, information, objectives, and risks based on a shared vision and understanding among supply chain members or entire supply chains [30]. Table 1 Seven interweaving components of SCC as defined by [1]. SCC component Definition Information sharing “extent to which a firm shares a variety of relevant, accurate, complete and confidential information in a timely manner with its supply chain partners” [1, p.58] Goal congruence “extent to which supply chain partners perceive their own objectives to be satisfied by the accomplishment of the supply chain objectives decision synchronization” [1, p.58] Decision synchronization “process by which supply chain partners coordinate activities in supply chain planning and operations for optimizing the supply chain benefits” [1, p.58] Incentive alignment “process of sharing costs, risks, and benefits amongst supply chain partners” [1, p.58] Resources sharing “process of leveraging assets and making mutual asset investments amongst supply chain partners” [1, p.58] Collaborative communication “contact and message transmission process among supply chain partners in terms of frequency, direction, mode, and influence strategy” [1, p.59] researchers have also highlighted the positive effect of information technology on SCC [e.g. 16]. Considering the growing interest in SCC occurring simultaneously with the increased focus on the potential of AI [e.g. 4], a comprehensive summary of research and application of AI for SCC could provide interesting insights as well as stimuli for future research. In-depth analysis of past and current developments in the area of research and application of AI for SCC could consequently help to bridge the gap between academia and industry and consequently drive the advancement of AI-based solutions. Thus, the purpose of this paper is to systematically assess the past and current state of research and application of AI for SCC, and to explore potential future research avenues. Based on a systematic integrative literature review using multiple scientific databases [17-19], the paper provides an overview of the developments regarding the application of AI for SCC over the last decade. We find that SCC is a research field encompassing a great variety of research streams, thus requiring further consolidation and differentiation. In addition, it shows that the application of AI for SCC is increasing and diversifying. The remainder of this article is structured as follows: Section 2 explores key concepts underlying the literature reviews and section 3 describes the review approach. Section 4 presents the research findings in detail, including general themes as well as a technology and a supply chain perspective. Section 5 discusses the literature review findings in the context of development over time, theoretical and practical implications, and limitations. Finally, section 6 concludes the paper. 2 KEY CONCEPTS 2.1 The collaborative supply chain Logistics and SCM face a multitude of mega trends and modern challenges. To remain future-oriented and competitive, innovative logistics concepts and technologies are required [20]. Driven by technological enablers, the differentiation between internal and external boundaries is disappearing [21, 22]. In addition, the relevance of collaboration and partnerships within manufacturing, logistics, and SCM is frequently highlighted in the literature [e.g. 4, 23]. The wider application of SCC as a distinctive research area within SCM has been driven by multiple factors such as intensified global competition [24] and interaction between information technology and business [25]. SCC permeates all supply chain processes as summarized in the supply chain operations reference (SCOR) model [26] and can be characterized “as seven interweaving components of information
3 A Decade of Artificial Intelligence for Supply Chain Collaboration: Past, Present, and Future Research Agenda SCC component Definition Joint knowledge creation “extent to which supply chain partners develop a better understanding of and response to the market and competitive environment by working together” [1, p.59] The SCOR model is used as an orientation as it provides an internationally recognized categorization and facilitates access and understanding for practitioners along the process categories plan, source, make, deliver, return, and enable (see Table 2). It has been developed to describe all phases of satisfying customer demand along the main business activities. Table 2 SCOR model process categories [26]. SCOR process category Definition/Description Plan “describe the activities associated with developing plans to operate the supply chain”, including requirements, information, and resources gathering and balancing [26, p.139] Source The ordering, receipt, and storage of goods and services, excluding the supplier identification and qualification as well as contract negotiation [26]. Make “describe the activities associated with the conversion of materials or creation of the content for services” [26, p.139] Deliver Any activities regarding the fulfilment of customer orders, for instance delivery scheduling, picking and packing, and shipment [26]. Return All activities concerning the reverse flow of goods [26]. Enable All management activities, such as performance management, procurement, data management, resource management, network management, and risk management [26]. 2.2 The digital and intelligent supply chain Currently, a development from technology-enabled to technology-centric SCM can be observed, as information management plays a central role in SCM [31]. According to a statement by [25, p.9], “today and looking at the near future […] the supply chain is as good as the digital technology behind it” suggesting that digital transformation profoundly impacts organizational strategy and change [32]. While interbusiness data exchange has already been applied within SCM and SCC, there still lies great potential in big data and digital interoperability [8, 33, 34]. AI can be defined as “[…] the branch of computer science that is concerned with the automation of intelligent behavior” [35, p.1], view which is also described as symbolic AI [36]. More recently, the definition has shifted toward the training (i.e., machine learning (ML) approaches) rather than the programing of systems. AI can thus be defined as a “perpetually learning model-growing system” [36, p.336] that consists of multiple sub-fields such as machine learning, multi-agent systems and agent-based modeling, expert systems, fuzzy logic and fuzzy sets, metaheuristics, and decision support systems. ML “can draw inferences from the given input data of a specific domain after a learning process” [37, p.164620]. Expert systems simulate human cognitive skills and perform complex reasoning to support decision-making [38]. Multi-agent systems (MAS) comprise multiple intelligent agents perceiving and interacting with their environments [39]. Fuzzy logic and fuzzy sets conceptualize partial truth to handle imprecise or vague information [38]. metaheuristics are concerned with optimization problems [39]. Decision support systems (DSS) are “information systems that provide assistance to humans involved in complex decision-making processes” [40, p.8]. 3 REVIEW APPROACH This paper aims to systematically assess the past and current state of research and application of AI for SCC, and to expose potential research avenues by conducting a systematic and integrative literature review [17, 19]. We follow the cyclic framework for conducting information systems literature reviews proposed by [41]. At the same time, we incorporate elements of the approaches suggested by [18], [42], [43] and [44]. The review comprises five phases: I Definition of the review scope, II Conceptualization of the topic, III Literature search, IV Literature analysis and synthesis, and V Summary and research agenda. Phase I consists of the definition of the appropriate review scope which is explained in the introduction. According to the taxonomy for literature reviews presented by [45] and additional characteristics derived from [46] and [44], this review can be characterized as a standalone representative review. The focus of the review is research outcomes and applications, including a potential research agenda. This review aims to conceptually integrate and present central issues of the research field from a neutral perspective. Both practitioners and scholars might find this review useful.
4 systems, i.e. IEEE Xplore Digital Library and ACM Digital Library; and two on business and management, i.e. Scopus and ScienceDirect. For additional conference proceedings, AIS Electronic (AISeL) was additionally searched. This search resulted in an initial body of the literature comprising 403 publications. The complete literature search and assessment process, including details on the exclusion criteria, is illustrated in Figure 1. A paper was deemed to have insufficient focus on review question when, keywords appear only in the title, abstract or reference list, or in an unconnected manner that does not relate to the aim of the review, or if an insufficient application of AI technology or an insufficient focus on collaboration can be observed. Exclusion due to publication type occurred when the paper has a publication type which is not included in the scope, for example editorials. Significance and contribution refer to the potential impact of the source, for instance a low citation count or insufficient research contribution and innovativeness. Papers excluded based on accuracy concerns had not been peer reviewed. The final consideration set comprises 83 publications. 4 REVIEW RESULTS 4.1 General Characteristics and Themes Within the consideration set, 35 publications represent conference papers and 48 are journal papers. The most frequently appearing journals and conferences are summarized in Table 3. In general, the heterogeneous nature of the research field and the topic’s interdisciplinarity are confirmed by the variety of journals and conferences. Phase II is concerned with the conceptualization of the topic. Several iterations of keyword tests using Google Scholar and search phrase tests using the Scopus database are conducted and result in the keywords Supply Chain, Collaboration, Coordination, Cooperation, Artificial Intelligence, Machine Learning, Machine Intelligence. Despite the prior testing of the keywords, the selection of certain keywords unavoidably results in biased search results and thus research findings. The choice of either a broad or indepth selection of keywords clearly restricts either the thoroughness of the resulting analysis and discussion or the generalizability of the findings. However, the iterative and thorough testing of keywords and search phrases leads to a list of the potentially most suitable search keywords. Phase III comprises the literature search and is based on the following search and selection structure for literature collection and critical appraisal: (1) Search the literature to locate the body of literature. (2) Evaluate the titles and abstracts according to pre-defined exclusion criteria to identify the relevant literature. (3) Evaluate the full texts according to the predefined exclusion criteria to identify the core literature. (4) Critically appraise the publications to determine the consideration set for further analysis and synthesis. The search process (1) took place in June 2022 and considers the last decade (2013-2022) of AI applications in SCC. Since this literature review is interdisciplinary in nature, we selected databases with a variety of areaspecific resources in the field of information systems and SCM: two databases focusing on information Fig 1 Search and selection process overview
5 A Decade of Artificial Intelligence for Supply Chain Collaboration: Past, Present, and Future Research Agenda Table 3 Most frequently appearing journals and conferences. Journal name Number of publications Conference name Number of publications International Journal of Production Research 5IFIP Advances in Information and Communication Technology 4 Expert Systems with Applications 4 International Conference on Advanced Logistics and Transport 2 Sustainability (Switzerland) 4 International Conference on Industrial Engineering and Engineering Management 2 Computers in Industry 3 Winter Simulation Conference 2 Journal name Number of publications Conference name Number of publications European Journal of Operational Research 3- - The analysis of the consideration set is based on the thematic analysis approach proposed by [47] and results in the visualization of themes as a thematic map. The thematic map (see Figure 2) reveals two main perspectives on the review topics, i.e. a technology perspective (AI application) and a supply chain perspective (collaborative processes). These two perspectives can again be divided into three categories: AI sub-fields and techniques, collaboration within the SCOR processes, and components of SCC. As shown in the thematic map, the first category (AI sub-fields and techniques) contains seven themes: AI, artificial neural network (ANN), decision support system (DSS), fuzzy logic and fuzzy sets, ML, metaheuristics, and MAS. Within this category, the most papers can be found in the ML theme, followed by AI in general, DSS, and MAS. The second (collaboration within the SCOR processes) and third (components of SCC) categories consider the topic of AI inspired SCC from the supply chain perspective. The SCOR processes source and deliver contain the same number of papers. The make process, however, is referred to considerably less and the enable process considerably more within the consideration set literature. Similarly, the seven interweaving components of SCC exhibit Fig 2 Thematic map of artificial intelligence inspired supply chain collaboration including the number of papers per theme indicated in brackets (multiple mentions)
6 4.2.2 Seven interweaving components of supply chain collaboration As the thematic analysis revealed, all components could be identified in the consideration set literature. According to the frequency of appearance in the consideration set literature, decision synchronization is the most relevant SCC component. It could include calculating optimal production lot size [e.g. 77], collaborative planning and scheduling considering supply chain goal alignment [e.g. 78] and integrated waste elimination and lean coordination [e.g. 51]. Shared DSS among supply chain partners [e.g. 79], coordinated key performance indicators [e.g. 80], and transparent risk and crisis management [e.g. 81] could be other factors to be included. Information sharing is used, for instance, regarding optimal planning of routes and dispatchers through efficient information exchange [82], optimal replenishment and forecasting to ultimately enable better alignment of demand and supply [e.g. 83, 84]. In addition, the importance of digital interoperability, transparency and visibility, and overcoming information asymmetry is acknowledged [e.g. 8, 85]. [86] also state that information sharing is the prerequisite for intelligent logistics. Different incentive alignment activities were mentioned in the consideration set literature. This includes credit risks assessment in a supply chain finance network [87], bulk order discounts [59], profitability analysis [88], and sustainability achievements [57]. In addition, supply chain costs sharing between buyers and suppliers [89, 90] as well as total costs of chains [63] and collaborative cost management [89] are mentioned. Collaborative communication could, for instance, refer to connectivity and interoperability for live information transmission and Physical Internet [28, 37], intelligent dispatching system with dynamic coordination among all actors [91], and coordination between supply channels [92]. Other potential strategies and modes could be multi-agent negotiation, interaction and relationships [e.g. 93, 94], or effective software systems [95]. In the consideration set, joint knowledge creation includes the cooperation of smaller organizations to achieve better procurement deals [59], the development of a shared knowledge framework [96], and customer requirements management [64]. Furthermore the conceptualization of new interaction designs and business models [97], collaborative smart supply chain innovation [98], and the transparent analysis of used parts business data are included in the consideration set [72]. For example, authors express goal congruence as aligning global goals of the supply chain to, on the one side, make decisions autonomously and maximize individual utility, and, on the other side, to align the global supply chain goals [99], and win-win negotiation differing paper quantity distributions. The most papers could be allocated to decision synchronization, whereas resources sharing and goal congruence have the lowest paper count. The other themes within this category contain a similar number of papers. 4.2 Supply chain perspective – Collaborative processes 4.2.1 Collaboration within the SCOR processes Within the consideration set literature, references to all five SCOR processes could be identified, however, the enable process was most frequently referred to. Applications include, for example, coopetition for supplier selection [e.g. 48], network-oriented finance management [e.g. 49], outsourcing risk coordination [e.g. 50], and lean coordination [e.g. 51]. Agility and resilience enhancement [e.g. 52] as well as information and data management [e.g. 53] as well as risk and performance management represent applied cases [e.g. 54]. The collaborative orientation is also highlighted by [51] who describe negotiation optimization for win-win targets. Regarding the plan processes, for instance, authors mentioned collaborative planning under constraints such as environmental uncertainties [e.g. 55, 56]. Other examples comprise green supply chain and sustainability management [e.g. 9, 57] and digital strategy alignment [58]. Source processes occurring in the consideration set literature include order aggregation [59] and beer game optimization [60]. Further, joint replenishment policy determination and coordination [e.g. 61, 62] and inventory routing and allocation are part of these source processes [63, 64]. For instance, [65] describe a VMI collaboration where optimal replenishment is determined between the supply chain partners. The deliver process is frequently referred to in the consideration set literature, for example concerning cooperative and dynamic last mile delivery [28], delivery operations coordination including cooperative routing and information sharing [e.g. 66, 67] as well as multimodal transport cooperation [68]. Other SCOR process papers refer to autonomous fleet coordination [69, 70] and event-driven information sharing to foster collaborative behavior [71]. Concerning the return processes, for example, AI is applied for reverse chain network-based cost forecasting and reduction [63, 72], shared recycling and circular economy flow capacity planning [73, 74], and closedloop return vehicle routing [40]. The make process is the least mentioned SCOR process as only two papers could be allocated to it. [75] discuss monitoring and improving the production process for collaborative decision-making, while [76] debate the agro-industry supply chain.
7 A Decade of Artificial Intelligence for Supply Chain Collaboration: Past, Present, and Future Research Agenda [100]. A frequently appearing goal is sustainable and green SCM [e.g. 81]. Resources sharing appears to be a less dominant SCC component in the consideration set literature. [101] mention resource flows coordination regarding, for example, logistics, capital, or information, to achieve synergy effects. Similarly, [58] refer to harmonizing implementations. 4.3 Technologyperspective–Artificial intelligence application 4.3.1 Artificialintelligencesub-fieldsand techniques As highlighted by the thematic map, a variety of AI subfields and techniques are mentioned in the consideration set literature: ML, ANN, AI, DSS, MAS, metaheuristics, and fuzzy logic and fuzzy sets. The ML theme appears to be the most dominant. While many papers specify which kind of ML technique or algorithm they apply, some only mention ML in general [e.g. 100, 102]. ML is described as an enabler for digital transformation [58], and linear collaboration synergies in supply chains [92]. Supervised ML is specifically mentioned and used for classification and prediction tasks, e.g. for risk information sharing [87]. Similarly, the review literature suggests the application of unsupervised ML with the purpose of goal congruence [52, 103]. Reinforcement learning is another relevant ML technique used in several papers to solve complex sequential goal congruence decision problems [e.g. 60, 65]. Deep learning and ANNs are mentioned in several papers and can be applied for collaborative communication [e.g. 88, 91]. Some authors also refer to combinations of ML techniques, such as deep reinforcement learning [e.g. 60, 65], supervised and unsupervised algorithms [e.g. 55], or integrated models of ML and ANN [e.g. 84]. The SCC applications include decision synchronization and incentive alignment. Transfer-learning approaches can be used to ensure quick adaption of collaborative communication for other agents and settings [60]. As some papers on SCC do not specify the applied AI sub-field or technique, the theme of AI in general is required [e.g. 86, 104]. The review literature suggests that AI drives information sharing and collaborative communication in the form of information alignment, interconnectivity, and interoperability and thus supports the evolution of Physical Internet [8, 105]. Several enabling or accompanying technologies for AI are mentioned in the literature, e.g. blockchain [69, 106]. These developments however, should not distract from fundamental information sharing issues concerning data quality and data sharing [37]. The theme DSS is used for decision synchronization, collaborative communication, and goal congruence [e.g. 77, 107]. As a knowledge-based decision aid tool [96], DSS can be combined with a variety of systems, e.g. ERP [79, 82] or graph database [108]. These applications focus, for instance, on incentive alignment and goal congruence. In addition, [74] use a simulation-based system dynamics approach for information sharing. [102] suggest that the integration of ML and big data could create valuable interfaces with legacy DSS such as business activity monitoring, thus ultimately advancing SCC. MAS or agent-based modeling are used to represent the collaboration and interactions of autonomous agents and their environment to achieve imitations of realworld systems [49], including collaborative supply chain networks [99]. MAS approaches are applied by several authors in the context of goal congruence and incentive alignment [e.g. 100, 109]. [100] find that the joint utility of agents increases self-adaptive learning success rates compared to ML with regards to incentive alignment. The theme Metaheuristics comprises different optimization models, e.g. for collaborative inventory management [110]. Many approaches consist of evolutionary heuristic algorithms, e.g. Genetic Algorithm for supplier or inventory collaboration [90, 111] or Ant Colony Optimization for transportation and delivery collaboration [67, 91]. Sometimes, hybrid heuristic models combining different heuristic algorithms or evolutionary approaches are used for collaborative transportation of similar resource sharing use cases [e.g. 63, 91]. Fuzzy logic and fuzzy sets stem from the 1960s fuzzy sets theory. Only a small number of papers on SCC mention fuzzy approaches [e.g. 50]. Overall, hybrid approaches combining different AI sub-fields and techniques can be observed. For instance, Genetic Algorithm based DSS [111], agentbased modeling with reinforcement learning [70, 99], or deep learning with DSS and MAS [89]. However according to [39], many AI hybridization approaches consider combinations with more traditional operations research tools. 4.3.2Potentialbenefitsofartificialintelligence The literature suggests several benefits of AI application for SCC. These positive effects can concern the firm itself (intra-organizational collaboration), several companies or systems (inter-organizational collaboration), or even larger networks or regions (trans-organizational collaboration). On the intra-organizational collaboration level, the consideration set literature mentions the development of managerial insights for goal achievement [90] which is related to the SCC component of goal congruence. AI is referred to as a leverage mechanism for supply chain enhancement through collaboration [75] and business sustainability as a relevant incentive alignment element [53, 75]. The accuracy and precision of AI- based models and decision-making is highlighted
8 regarding the SCC component of goal congruence [e.g. 77, 87]. For example, some authors specifically mention how AI could provide user friendly support for analysis and information sharing [e.g. 64, 112]. Overall, collaborative process improvements regarding performance, productivity, flexibility, and efficiency can be achieved [e.g. 53]. Several authors indicate a potential for strengthening competitiveness within the collaborative supply chain through visibility and real-time information transparency [e.g. 108, 112]. For customer collaboration, the perceived quality level can be increased [e.g. 82, 91]. On the inter-organizational collaboration level, the improved flow of live information, i.e. information sharing, between organizations is mentioned [28]. Inventory and forecasting optimization through intelligent collaboration, for instance in vendor managed inventory systems, can be achieved through AI application aiming for goal congruence [e.g. 61, 113]. Additionally, the resilience and risk-management collaboration of supply networks can be enhanced through information sharing [50]. The application of AI can furthermore achieve greater levels of trust and sustainable partnerships as information is shared, incentives are aligned, and decisions are made by a centralized tool [64, 89]. Collaborative negotiation and a focus on achieving win-win-situations are enabled in collaborative AI inspired supply chains [100, 114]. [105] show how information alignment can positively impact agility. Moreover, the well-known bullwhip effect and the associated costs and challenges can be minimized in collaborative supply chains [e.g. 92, 110]. [75] describe how AI can be used to improve supply chain integration and relationship management, thus enabling incentive alignment. On the trans-organizational collaboration level, AI can enable efficient transfer learning, collaborative communication, and information sharing [28]. Several authors argue that AI can reduce the environmental impact concerning traffic congestion, energy consumption, and harmful emissions, thus aligning incentives and advancing sustainability goals [e.g. 28, 92]. Economic and social sustainability can also be improved through AI support regarding waste elimination and recycling [e.g. 73, 96]. AI in SCC also enables further technological innovation [8], data dividends [98], smart city development [115], and the emergence of new business models [97]. 5 DISCUSSION AND FUTURE RESEARCH DIRECTIONS 5.1 Development over time Following the analysis of the consideration set literature regarding content and focus, it is interesting to look at the distribution of publications and the development of topics over time. A steady increase in the number of publications can be observed over time (tripled quantity in 2021 compared to 2013). Thus, a continued growth of publications on AI application for SCC in the next years is likely. The development of AI application for SCC over time is summarized in Figure 3. The development is depicted from the supply chain and technology perspectives. In 2013, the first year considered in this literature review, DSS appear to be the prevalent tool applied for SCC as five out of six publications focus on this subfield of AI [e.g. 77, 116]. [117] highlight the relevance of data for DSS while [74] employ a system dynamics based DSS. The prevalence of DSS underlines the focus on efficient supply chains and the role of collaboration therein, especially regarding decision making and goal congruence. Application areas for DSS are demand uncertainty management, lean supply chain, carbon emissions accounting and management to achieve reduced overall emissions along the supply chain, and demand-driven capacity planning for optimal collaborative production lot size determination. The only exception within this consideration set is the application of MAS for assisted collaborative decisionmaking [118]. In 2014, only one publication refers to a DSS application in the context of collaborative overcoming of shortage situations in delivery management [64]. In contrast, the use of MAS appears to have increased as three papers report agent-based applications for negotiation, aligned KPI planning, and transport cooperation [68, 93]. This appears to show the shifting from collaborative but centralized towards agent-based decision making in supply chains. In addition, fuzzy logic is used for risk coordination [50] and metaheuristics and ML are applied for aligned performance management [103]. Collaborative risk management as well as performance management and evaluation are gaining in importance, showcasing the complexity and interconnectedness of global supply networks. DSS again play a minor role in 2015, with two papers referring to their application for order aggregation among smaller supply chain actors and to support fast and efficient shared decision making wood supply chain [59, 112]. DSS appear to be slowly replaced by a greater variety of AI based approaches as well as combinations of those. Heuristics are mentioned again one time for coopetition scenarios enabling optimal order quantity allocation among the supplier network [90]. Studied agent-based solutions include collaborative planning, scheduling, and execution [56, 95], thus showing the wider application of this approach. In 2015, hybrid combinations of AI techniques appear for the first time, including multi-agent reinforcement learning for collaborative planning [99] and Genetic Algorithm based DSS for vendor managed inventory cooperation [111].
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