Convergence of conceptual innovation model to reduce challenges faced by the small and medium sized enterprises' (SMEs) in Bangladesh
Abstract
EconStor is a publication server for scholarly economic literature, provided as a non-commercial public service by the ZBW.
Full text
Tarnima Warda Andalib; Hasliza Abdul Halim Article Convergence of conceptual innovation model to reduce challenges faced by the small and medium sized enterprises' (SMEs) in Bangladesh Journal of Open Innovation: Technology, Market, and Complexity Provided in Cooperation with: Society of Open Innovation: Technology, Market, and Complexity (SOItmC) Suggested Citation: Tarnima Warda Andalib; Hasliza Abdul Halim (2019) : Convergence of conceptual innovation model to reduce challenges faced by the small and medium sized enterprises' (SMEs) in Bangladesh, Journal of Open Innovation: Technology, Market, and Complexity, ISSN 2199-8531, MDPI, Basel, Vol. 5, Iss. 3, pp. 1-15, https://doi.org/10.3390/joitmc5030063 This Version is available at: https://hdl.handle.net/10419/241336 Standard-Nutzungsbedingungen: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. Terms of use: Documents in EconStor may be saved and copied for your personal and scholarly purposes. You are not to copy documents for public or commercial purposes, to exhibit the documents publicly, to make them publicly available on the internet, or to distribute or otherwise use the documents in public. If the documents have been made available under an Open Content Licence (especially Creative Commons Licences), you may exercise further usage rights as specified in the indicated licence. https://creativecommons.org/licenses/by/4.0/
Journal of Open Innovation: Technology, Market, and Complexity Article Convergence of Conceptual Innovation Model to Reduce Challenges Faced by the Small and Medium Sized Enterprises’ (SMEs) in Bangladesh Tarnima Warda Andalib * and Hasliza Abdul Halim School of Management, Universiti Sains, Pulau Pinang 11800, Malaysia *Correspondence: tarnimawar[email protected] Received: 28 June 2019; Accepted: 2 August 2019; Published: 24 August 2019 Abstract: Smalland medium-sized enterprises (SMEs) in Bangladesh have been growing for the preceding two decades in various ways. Even though these enterprises exert an important effect on the national economy of the country, they face certain challenges and suffer in quite a manner. To reduce the suffering and help deal with these unavoidable challenges, SME foundations in Bangladesh have been working a lot to assist these enterprises. Usually, the challenges are financial, regulatory, or innovation performance-related. Since the enterprises are focused on particular products and their manifestation and production, performing innovatively within these organizations becomes quite a constraint factor. In this paper, a qualitative method was applied with soft systems, where an innovation model was commenced to reduce the challenges and constraints of SMEs in Bangladesh. From the literature, 50 articles were analyzed, a content and thematic analysis was done, and eight main challenges were highlighted and finalized. On the other hand, a focus group discussion among 10 entrepreneurs in Bangladesh was done, where collected data were stored in the NVIVOMac tool, transcribed, and coded, and 55 open codes were identified. These open codes were transferred to 20 axial codes and 8 themes to construct a conceptual innovation model for SMEs in Bangladesh by applying soft systems techniques to connect the themes to each other. Keywords: Conceptual Innovation model; Small and medium enterprises; Bangladesh; Soft systems techniques; qualitative method; focused group discussion; challenges 1. Introduction Smalland medium-sized enterprises (SMEs) are the backbone of Bangladesh’s developing economy [ 1 , 2 ]. This sector has been a substantial protagonist in the socioeconomic development of the nation. Since the sustainable growth of SMEs can reduce poverty and unemployment in the country, it is important to understand and invent mechanisms for their sustainable growth as well [ 3 – 5 ]. Distinctive scholars have mentioned that SMEs are a vital tactic toward the economic liberty of any nation in the world, and they are specifically a core approach for financial independence in Bangladesh [ 6 – 10 ]. Therefore, the government of Bangladesh (GOB) has been considering SMEs, especially manufacturing SMEs, as a dominant industrial sector [ 11 , 12 ]. Nevertheless, due to various constraints and challenges, SMEs in Bangladesh cannot perform in a proper manner, nor can they generate the expected GDP, and sometimes they also get closed down [13–15]. Numerous researchs have been steered in Bangladesh to perceive the challenges faced by the SMEs of Bangladesh [ 15 ]. However, to our knowledge, none has scrutinized applying qualitative method with philosophical ontological paradigm to directly deal with the entrepreneurs in a way where the innovation model can be constructed to reduce these challenges and also where, employees’ rights have been considered as a separate, distinct feature or theme. Thus, this study tries to fill the J. Open Innov. Technol. Mark. Complex. 2019,5, 63; doi:10.3390/joitmc5030063 www.mdpi.com/journal/joitmc
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 2 of 15 breach and to offer possibilities of more and more future research on Bangladeshi SMEs challenges and resolutions. [ 16 – 20 ] This paper therefore, attempts to analyze these issues and challenges being faced by the small and medium enterprises in Bangladesh, also deals with the entrepreneurs of Bangladesh to take their opinions regarding resolutions and puts effort to create an innovation model to reduce these challenges and constraints of the manufacturing SMEs of Bangladesh. Researchers believe that the findings of this study will help SME entrepreneurs and policy-makers be prepared for challenges by understanding their strengths and weaknesses, and they will also assist entrepreneurs in converging on the constructed conceptual innovation model as per the concept of Sitwala in 2014 to reduce the challenges in their SMEs [21–23]. 1.1. Background The progress and subsistence of small and medium enterprises are endangered by inhibitions that exist in the setups and organization’s management. Diverse challenges have been identified from previous studies, which are financial instability, financial loan constraint, inexperience and lack of innovation and creativity in the field of business, regulatory licenses and taxes, increased production and manufacturing cost, poor managerial skills, issues regarding employees’ rights as the key challenges hindering the success of SMEs in developing countries [24–26]. It has been observed that entrepreneurs with procedural backgrounds may find challenges in handling progressions and operative areas of the industry [ 27 – 29 ]. The growth of small and medium enterprises may also be obstructed by some major external challenges, such as competition, unfriendly business environment, government regulatory and law issues and the condition of the economy [ 30 – 33 ]. The key challenge faced by SMEs in most developing countries is meeting both local and global competition from established businesses [ 34 ]. SMEs’ affordability and competitiveness in the developing countries is hindered since there is lack of trained manpower and development skills, access to adequate finance and because of increased production cost [35–37]. Regulatory and legal issues are troublesome challenges those are continuously faced by the SMEs’ entrepreneurs [ 38 ]. Previous studies have also noted that the continuous urge and need to comply with the newly developed regulatory taxes, licenses are quite a headache for the entrepreneur besides the SMEs’ operational factors that quite obviously hinder the success of SMEs in the developing country like Bangladesh [ 39 ]. SMEs also face adversity in dealing with employees’ rights as in following the Bangladesh Labour Act 2006 (BDL) guidelines regarding employees’ rights protocols because of small size, inappropriate infrastructure and workflow [ 40 ]. Previous scholars found in plenty of their works that SMEs of Bangladesh are frequently facing financial constraints, financial instability and not provided bank loans [41]. Many studies have highlighted the growth and development of the SME sector in Bangladesh. Previously, scholars have mentioned that SMEs in South Asia, particularly in Bangladesh, contribute between 40% and 60% percent of the total output or value in many South Asian developing economies, and they also account for over 70% of total employment [ 42 , 43 ]. Nevertheless, when the SMEs face constraints the natural tendency of resolving becomes ‘cost cutting’ or ‘downsizing employees’ that hugely affects the recruited employees at work, because most of the employees are downsized and others feel insecure of their jobs as a result the SME loses its credibility and energetic force. Therefore, entrepreneurs face more problems instead of resolving it peacefully. 1.2. Motivation of This Study For last two decades, previous scholars and researchers have been doing several research works on the SMEs of distinct countries of the world. The scholars of Bangladesh have been doing research on the SMEs even more to improve this sector for the national interest of the country. For this purpose, SME foundation of Bangladesh has been built also to facilitate, e the researchers as well as the real entrepreneurs of SMEs of Bangladesh [44].
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 3 of 15 Though, a lot of research already have in Bangladesh and also some are in the ongoing process, researchers of this study feel that one of the core issues have been ignore quite frequently in these research works, which is the innovation model considering employees’ rights [ 45 ]. This is high time to work and resolve the core issue else the challenges may get more complex day by day and in future there might be less opportunities to resolve and construct an innovation model. This is the prime reason to work on this present-day driven topic, and the researchers think that it will be a great initiative to provide important messages along with the innovation model to the entrepreneurs. Besides this, the study has massive rationalization from academic and real-world perspectives [ 46 , 47 ]. Moreover, Hoque mentioned in 2018 that there are significant research about SMEs of Bangladesh which are mostly empirical, however, more emphasize on qualitative designed research regarding SMEs of Bangladesh are required to explore and perceive direct perceptions of the entrepreneurs [ 27 ]. 1.3. Research Objectives In this paper the researchers have set mainly two objectives. Firstly, to observe and identify the SMEs’ challenges faced by the entrepreneurs, which are driven from previous scholars’ works as well as perceived from the focused group discussion. Secondly, to construct the innovation model to resolve these challenges in the SMEs of Bangladesh, hence the entrepreneurs of Bangladeshi SMEs have disclosed their opinions regarding resolutions in the focused group discussion. 1.4. Significance of This Study This is a paper blending the literature and the practical scenario by using the qualitative methodology following the pathway of ontological philosophical paradigm [ 16 , 17 , 19 , 20 ]. This paper is specifically based on the SMEs of Bangladesh where some entrepreneurs were brought to a focused group discussion to discuss about the challenges they face in practical life. During the discussion the agendas and components brought by the entrepreneurs are listed and recorded and analyzed by NVIVOMac software. During the discussion the entrepreneurs also discussed about the probable solutions and resolution techniques of various challenges. Later, the researchers brought all of those major components together beneath one umbrella and developed a converged conceptual innovation model to resolve the challenges (the concept of convergence was taken from Andalib described in 2018) [ 41 ]. This model can be implemented in these SMEs during functioning, and the changes are expected to be positive. The researchers also brought up the issue of employees’ rights, which was observed to be neglected and negative in most of the SMEs in Bangladesh: since SMEs are not absolutely organized in terms of size and operation, their main focus remains on product preparation and escalation instead of employees’ welfare, rights, and innovation concepts [ 42 , 43 ]. Therefore, the researchers believe this paper can have a substantial impact on the SMEs and entrepreneurs of Bangladesh and can assist in their regular operation. 2. Literature Review The major challenges faced by various entrepreneurs of SMEs of Bangladesh and around the world have been observed and identified from previous scholars’ works. From the focused group discussion also the challenges are discussed and found by the researchers, some of which also matched with the previous scholars’ works [ 48 ]. Nevertheless, the previous studies those discussed about these challenges are mentioned in this section of the paper. The common core challenges those have been found both from the previous scholars’ works and from real time primary data have been disclosed here to gather and discuss previous scholars’ evidences. Scholars’ in last two decades have been doing research on the SMEs challenges faced by the entrepreneurs in Bangladesh and other parts of the world face those. The strange thing is that the challenges in these two decades have remained somewhat the same with very less exceptions in real life [ 44 – 47 ]. The two decades are explicitly considered from firstly 2000–2010 and secondly, 2011–2019.
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 4 of 15 In Table 1, scholars’ evidences regarding the challenges faced by the SMEs in two decades are presented in brief manner. Here, fifty articles (50) are mentioned in a nutshell. Table 1. Scholars’ evidences of challenges faced by smalland medium-sized enterprises (SMEs) over two decades. Challenges Faced by the SMEs Scholars’ Works from 2000 to 2010 Scholars’ Works from 2011 to 2019 Financial instability (FiS) Montoo (2006); A World Bank survey (2002) Alauddin & Chowdhury (2015); Chowdhury et al. (2013), Hoque (2018), Hoque et al. (2016a), Hoque et al. (2016b), Hoque et al. (2018), Hoque et al. (2016c) Financial loans (FL) Mahmud (2006); Jahur & Azad (2004) Alauddin & Chowdhury (2015); Hoque et al. (2016c); Hoque et al. (2017) Rahman (2019); Islam et al., (2013); Hoque & Awang (2016) Managerial inexperience (MiE) Stone-Romero (2003); Baron & Shane (2007); Omerzel & Antonic (2008); Islam, (2009) Hussain & Shah (2015); Idar and Mahmood, (2011); Zaman et al., (2011); Hoque and Awang (2016), Hoque et al. (2018) Lack of innovation performance (IP) Skarzynski, P., & Gibson, (2008) Zeebaree & Siron (2017). Zhang, & Zhang (2012) and Michelino et al. (2014); Chowdhury et al., (2013); Ibrahim (2016) Regulatory licenses and taxes (RLTs) Kazooba (2006); Martinsons (2008) Hoque (2018); Okpara (2011); Fumo & Jabbour (2011); Chowdhury et al., (2013); Kim (2011); Khan (2012); Hoque et al. (2017); Ibrahim et al., (2016) Competitive environment (CE) Islam (2009); Montoo (2006); Mutula (2007) Zaman et al. (2011); Urban & Naidoo (2012); Lucie (2019); Hussain & Shah (2015); Increased production costs (IPCs) Olawale (2010); Martin (2008); Mahmood (2008) Urban & Naidoo (2012); Khan (2012); Hoque et al. (2017); Hoque et al. (2018); Ocloo (2014) Employees’ rights (ERs) Martin (2008) Andalib (2018); Hoque & Awang (2016); Muniapan (2015) 2.1. Financial Instability (FiS) One resilient SME sector contributes exceedingly to the economy, since this sector contributes to the gross domestic product, by lessening the level of unemployment, reduction in poverty levels and promotion of entrepreneurship activity [ 49 ]. A survey about the development of SMEs in Bangladesh done by the World Bank in 2002 revealed that Bangladesh SMEs’ lack of finance is the critical concern. In addition, a “Report on the Contribution of Banks to the SME Sector in Bangladesh” has asserted that SMEs have always been short of business sustenance and that the entrepreneurs of SMEs receive financial assistance on a very rare basis: thus, financial instability occurs quite frequently [50]. 2.2. Financial Loan (FL) SMEs of Bangladesh have restricted financing attributes from banks, which is only around 10%, while self-finance remains the major source of their finance contributing 76.5% of fixed capital and 51.8% of working capital [ 51 ]. Hoque described that from his studies he observed that in Bangladesh most of the SMEs almost 89% of the SMEs obtain loan from microfinance institutions (MFIs) with higher credit interest since, Bank is not interested to help the SMEs in terms of loan. For SMEs, to construct fixed and working capital from banks is difficult since banks are not so willing to provide a loan of small size for the higher cost [ 52 , 53 ]. Generally, the commercial banks specify credit only to the well established and large scale trading and manufacturing customers because it is easy to handle and convenient to support them [54]. A lot of SMEs receive loans from friends, relatives and family and also break the personal savings to develop a new SME. Econometrics outcome shows that education, firm age, marital status, initial outlay, number of employees, and education do not have any influence on credit rationing. On the contrary, age and gender of the owners of the firms, heads of household, status of the living and work place and household size have impact on credit rationing. The commercial Banks desire to keep records of previous and current
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 5 of 15 income status with some deposit bond to provide loan for the SMEs, which often becomes quite impossible since the new entrepreneurs need their capital to start the SME at the very first place [55]. 2.3. Managerial InExperiences (MiE) Due to lack of training and business skills and a lack of managerial experience, entrepreneurs also face an inhibition in their SMEs’ smooth operation. Most SME entrepreneurs follow the leadership style that comes from an informal space and from cultural norms that might be quite nonprofessional for the longevity of the firm [ 56 ]. Earlier that the behavior of the top management and the employees is always eventually the core concern and factor in sustaining any organization. Entrepreneurs must be capable of dealing with their employees and must have the knowledge and skills to motivate the employees and place them in the right positions to get the work done. Inexperience of the entrepreneurs often creates such constraints in the firms that they might just linger on and fail the organization pretty badly [57]. 2.4. Lack of Innovation Performance (LIP) Innovation performance inside a firm is a core component that is connected and related to other core components of the firm. In any SME the products those are offered to the customers and market by the employees but various methods and ways are there to do that. When any SME has talented and creative employees the innovation process inside the firm exist and their performances stands out as a result the specific SME stands out of all but the lack of it may hinder the process of entire operation inside the SME [58]. 2.5. Regulatory Licenses and Taxes (RLT) Regulatory licenses and taxes imposed by the government becomes a continuous issue for the SMEs that hinder the progress and operational process all the time [ 3 – 5 , 57 ]. SMEs are under continuous pressure to comply with new regulations, license issues, tax issues as a result the SMEs need to be very aware with it since the slight deviation might cause a huge hindrance for the SME operation [6]. 2.6. Competitive Environment (CE) Competitions among the SMEs sometimes trigger the organizations to produce more customized and better products and penetrate the market in a more customer oriented manner that eventually assists the progress of the SMEs [ 56 ]. Nevertheless, competitive environment has to be created and nurtured by the SMEs in such a way so that the competition can help each other rise not to destroy each other [ 54 , 58 ]. In Bangladesh, the SMEs are mostly formed in few specific areas like food arena, manufacturing, ceramics, garments where the competition already exists unless and until there are powerful or distinct features in the products, competition persists and it continues in such a manner that the new comers are unwelcomed. 2.7. Increased Production Cost (IPC) Operations skills are reported to be deficient and are often cited as a main cause of failure in small and medium enterprises (SMEs) and when operation skills fail the production cost rise due to financial deficiency, due to lack of proper competition with the competitors and etc. Nevertheless, Production cost can also increase if there is lacking in innovation performances and technology is outdated for the production or the updated technology has to be bought from a third party outbound service from another country [59]. 2.8. Employees’ Rights (ER) Andalib mentioned in 2018 that employees’ rights must be distinctly seen as a component in any organization and it must be considered one of the core components [ 41 ]. As per Bangladesh Employees’ Federation, BEF, Bangladesh Labour Act 2006 has been passed with employees’ protocols those need to be addressed by all the organizations; specifically those are listed in the stock market and in the
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 6 of 15 SME foundation of Bangladesh [ 60 ]. The employee rights protocols are derived under the shadow of international labour organization’s ILO protocols as well [ 45 ]. Whenever employees’ rights are properly fulfilled employees automatically will be satisfied with their job, will not wish to leave the job and also will be self-motivated [60]. 3. Research Methods Qualitative method has been undertaken in this research with the ontological philosophical paradigm besides ‘content analysis’ and ‘thematic analysis’ in the literature part [ 61 , 62 ]. Almost 50 articles have been reviewed contents and themes have been identified and analyzed by using NVIVO Mac tool. Meanwhile, also focused group discussion took place. This research aims to scrutinize the core challenges of SMEs in Bangladesh by analyzing and reviewing 50 published articles and scholarly works. Data were collected from various sources using standard techniques, where this methodology can be considered as systematic qualitative analysis, since philosophical paradigms with interpretative technique has been used to summarize important information [ 41 ]. Also, by following Creswell and Auerbach & Silverstein’s focused group discussion have been done in a group of 10 entrepreneurs of Bangladeshi SMEs where these core challenges have been agreed, described in detail and also solutions have been addressed [ 16 , 17 ]. Finally, the conceptual model has been constructed also by following the footprints of distinctive scholars [17,19] 3.1. Data Collection Steps In the current study, data were collected and analyzed by following qualitative methodical steps [ 16 , 17 ]. Firstly, a computerized database search was performed using Proquest, Emerald, and Elsevier. Secondly, the literature search was conducted by using few specified key words like SMEs in Bangladesh, Barriers and Challenges faced by SMEs and entrepreneurs, Entrepreneurs resolution techniques, Successful entrepreneurs and etc. All articles found were stored and analyzed in NVIVOMac tool. Meanwhile, Focused Group Discussion was done in a group of ten (10) entrepreneurs and the voice records with transcriptions have been stored in NVIVOMac tool as well. These ten entrepreneurs were selected by following a selection criteria both applying snowballing and purposeful sampling method. Initially, researchers collected the list of SMEs from the SME foundation of Bangladesh. Then, three criteria were set to find successful ten SMEs and its owner for the focused group discussion. The three criteria are 1. Dhaka based SMEs, 2. Following the upgraded Company Government Act 1996 and 3. Employee Numbers <500 as per Akhtaruddin [ 63 ] Therefore, invitation letters were sent to these SMEs’ entrepreneurs, the ones who responded, were available and agreed with the consent letter participated in the focused group discussion (FGD). 3.2. Analyze Data NVIVOMac serves as a reliable platform to analyze any sort of data [ 41 ]. In this study, reports or scholarly papers were stored, sorted, and analyzed through NVIVOMac. Before data analysis was conducted, several selection steps were taken. Firstly, categorizing articles by external and internal components. Secondly, highlighting the articles by key words. Thirdly, deriving the core SME components from NVIVOMac Tool by applying coding mechanism. The key words were highlighted from the transcripts of FGD and saved as raw data. These raw data has been translated sequentially to open code, axial code, themes or components by applying open coding and thematic analysis method in the NVIVOMac tool. Then, the prioritized components are highlighted, identified and finalized carefully. After the components were finalized, researchers connected and inaugurated the conceptual innovation model. As for example, Entrepreneur, E7 said, new regulations of the govt. imposed on smes on its production location has caused lots of relocation related changes, which has increased our costs regarding the production, manpower transfer, accommodation for the employees with other benefits, setting up experienced managers at distant factory locations, environmental related changes that need time to be adjusted with and some others. This transcribed quotation is considered as the
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 7 of 15 ‘raw text’, where the highlighted points and open codes are ‘new govt. regulations’, ‘managers with experiences’, ‘factory locations’, ‘environment’, ‘production cost’, ‘transfer cost’, ‘accommodation cost’, ‘time’, ‘distance’ and etc. In this manner, from every quotation of each entrepreneur, several codes have been generated. From, these open codes, the repeated codes or open codes with similar meanings are grouped together to form axial codes. Then axial codes are grouped to form themes and finally themes are grouped and coded to form ‘components of the SMEs’. In this study, almost fifty-five (55) open codes are generated in the backend that is translated to twenty (20) axial codes and finally to eight (8) themes but later while constructing the theory or innovation model, seven (7) themes got derived. 4. Results Categorizing and grouping the components have been done based on coding mechanism that validates and justifies data with generalizability [ 16 , 17 , 41 ]. The findings were extracted from previous scholars’ articles and from entrepreneurs’ perceptions of focused group discussion and then summarized systematically to assist the construction of the innovation model. Firstly, Data regarding the challenges faced by entrepreneurs are presented in Table 2. Secondly, data regarding the SMEs’ challenges in various regions of the world are presented and ranged as positive, negative and mixed. Thirdly, the entrepreneurs’ inputs perceived from the FGD are presented and Fourthly, the found components perceived from entrepreneurs’ inputs of the FGD discussion are ranged as low, medium and high. Finally, the conceptual innovation model has been constructed by applying soft systems techniques, where the components are connected to each other [64,65]. Table 2. Challenges faced by entrepreneurs at Bangladeshi SMEs. Scholars’ References (Decade: 2011–2019) Challenges Problems Faced Solutions Rate Experience (Good/Moderate/Bad) Rahman (2019) Financial instability (FiS) and financial or bank loan (BL) Constraints in financial progress of the SMEs Microcredit financing Moderate Hoque and Awang (2016) Managerial inexperience (MI) Poor work environment Transformational leadership and managerial style, entrepreneurial attitude Bad Zeebaree & Siron, 2017 Lack of innovation performance (LIP) Products did not attract the customers, poor innovation space Recruited and retained talented, creative human resources, created less turnover, motivated employees Bad Hoque (2018) Regulatory licenses and taxes (RLTs) Continuous pressure to comply with new regulations Kept pace with regulatory bodies and law firms for updated solutions, SME licenses, and protocols Bad Lucie (2019) Competitive environment (CE) Competition with other SMEs with same products generated less income Market R&D, created market need Moderate Urban & Naidoo (2012) Increased production costs (IPCs) Capability to produce became less and capex costs increased Customized products Moderate Andalib (2018) Employee rights (ERs) Job dissatisfaction, no flexibility at work increased turnover Implemented BDL, fulfilled employees’ rights, created job satisfaction niche, work flexibility Bad 4.1. SMEs’ Challenges and Their Impacts Next, Table 3presents the data extracted from published articles on the impacts of these SMEs’ challenges in various regions of the world. Findings show the core challenges are financial stability, financial loan from Banks or others, innovation performances, regulatory licenses and tax issues, employees’ rights, increased production and manufacturing cost and etc.
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 8 of 15 Table 3. Impacts of SMEs’ challenges in various regions of the world Challenges of Bangladeshi SMEs LR of Bangladesh LR of Asia Other Western LRs Financial instability (FiS) + + + Bank loans (BLs) # +# Managerial inexperience (MI) + + # Lack of innovation performance (LIP) +# # Regulatory licenses and taxes (RLTs) + + # Competitive environment (CE) ++ # # Increased production costs (IPCs) ++ # # Employees’ rights (ERs) +#++ In Table 3, Impact of SMEs’ challenges in various regions of the world are analyzed in ranges. Data are presented following Miles, Huberman, and Saldana’s technique where the impacts have been analyzed by ranges: Positive (++); Negative (+); Mixed (#) [ 66 ]. Next Table 4, represents the Entrepreneurs’ and their current situation of their SMEs. Basically, the individual entrepreneur and in which type of SME he or she is working, when did he or she establish the SME, what kind of product the particular SME has been manufacturing and selling, the factory’s location of the SME and its size. Since, the focused group discussion has been among these ten entrepreneurs from distinct different background, there whereabouts have been recorded. Mostly, the entrepreneurs’ who participated in the FGD came from manufacturing kind of SME, which are mostly medium or small in size. Most of the SMEs have been established either in the year range 2000–2010 or 2011–2019, in these two decades. These entrepreneurs are thus quite established with their SMEs for quite a while but have been struggling with various constraints in their parts. Table 4. FGD among 10 entrepreneurs’ (their inputs). Entrepreneur SME Type Establishment Year Products Factory Location SME Size E1 Manufacturing 2012 Ceramics Gazipur Medium E2 Manufacturing 2008 Paints Narayanganj Medium E3 Publishing–printing 2005 Books Banglabazar Medium E4 Food business 2013 Restaurant Dhanmondi Small E5 Food business 2015 Catering Banani Small E6 Manufacturing 2000 Cloth color Old Dhaka Medium E7 Garments 2010 Clothes Mohakhali Small E8 Garments 2009 Clothes Uttara Small E9 Garments 2004 Clothes Dhanmondi Small E10 Garments 2000 Clothes Dhanmondi Small According to the findings, financial instability (FiS) poses negative impacts on the entrepreneurs’ in Bangladesh, while in Asia and in other global regions also it has negative impact. Interestingly, Bank Loans (BL) has mixed impacts and Management in experiences (MiE) has negative impacts in both Bangladesh and in Asia but they have mixed responses in western region. Innovation Performances (LIP) has negative impact in Bangladesh but has mixed impacts in both Asia and Western region. Regulatory Licenses and Taxes (RLT) have negative impacts in both Bangladesh and in Asia but has mixed responses in Western regions. Competitive Environment (CE) and Increased Production Cost (IPC) have positive impacts in Bangladesh but mixed impacts in Asia and in the Western regions. Employee Rights have negative impact in Bangladesh, mixed in Asia and positive in the western regions. Eastern influences are significantly distinct than that of western influences because of the cultural and religious dimensions [67]. In Table 5, SMEs’ challenges those are observed and identified from literature review are discussed in the FGD session by following Stake (1995) and inputs are taken from the entrepreneurs in three ranges, which are either High, Low or Medium.
J. Open Innov. Technol. Mark. Complex. 2019,5, 63 15 of 15 52. Skarzynski, P.; Gibson, R. Innovation to the Core: A Blueprint for Transforming the Way Your Company Innovates; Harvard Business School Press: Boston, MA, USA, 2008. 53. Hoque, A.S.M.M.; Awang, Z.; Siddiqui, B.A. Technopreneurial Intention among University Students of Business Courses in Malaysia: A Structural Equation Modeling. Int. J. Entrep. Small Medium Enterp. (Ijesme) 2017,4, 1–16. 54. Okpara, J. Factors constraining the growth and survival of SMEs in Nigeria Implications for poverty alleviation. Manag. Res. Rev. 2011,34, 156–171. [CrossRef] 55. Ocloo, C.E.; Akaba, S.; Worwui-Brown, D.K. Globalization and Competitiveness: Challenges of Small and Medium Enterprises (SMEs) in Accra, Ghana. Int. J. Bus. Soc. Sci. 2014,5. 56. Zaman, K.; Qureshi, M.; Bhatti, M. The impact of culture and gender on leadership behavior: Higher education and management. Manag. Sci. Lett. 2011,1, 531–540. 57. Tushabomwe-Kazooba, C. Causes of small business failure in Uganda: A case study from Bushenyi and Mbarara Towns. Afr. Stud. Q. 2006,8, 27–35. 58. Zhang, Y.; Zhang, X. The effect of entrepreneurial orientation on business performance A role of network capabilities in China. J. Chin. Entrep. 2012,4, 132–142. 59. Michelino, F.; Caputo, M.; Cammarano, A.; Lamberti, E. Inbound and outbound open innovation: Organization and performances. J. Technol. Manag. Innov. 2014,9, 65–82. [CrossRef] 60. Bangladesh Employees’ Federation. The Bangladesh Labour Act 2006; Bangladesh Employees’ Federation: Dhaka, Bangladesh, 2009. 61. Stake, R. The Art of Case Study Research; Sage Publications: Thousand Oaks, CA, USA, 1995; pp. 49–68. 62. Yin, R.K. Case Study Research Design and Methods; Sage Publications: Thousand Oaks, CA, USA, 2009; Volume 4, p. 240. 63. Akhtaruddin, M. Corporate mandatory disclosure practices in Bangladesh. Int. J. Account. 2005 ,40, 399–422. [CrossRef] 64. Checkland, P. Soft Systems Methodology: A Thirty-Year Retrospective. Syst. Res. Behav. Sci. 2010 ,17, S11–S58. [CrossRef] 65. Denaï, M.A.; Palis, F.; Zeghbib, A. Modeling and control of non-linear systems using soft computing techniques. Appl. Soft Comput. 2007,7, 728–738. [CrossRef] 66. Miles, M.B.; Huberman, A.M.; Saldaña, J. Qualitative Data Analysis, A Methods Sourcebook, 3rd ed.; SAGE Publications: Los Angeles, CA, USA; New Delhi, India; Singapore; Washington, DC, USA; London, UK, 2014. 67. Andalib, T.W.; Darun, M.R.; Azizan, N.A. Western Trends of Human Resources Management: Theories and Practices. Int. J. Ind. Manag. (Ijim) 2015,1, 1–9. 68. United Nations. Universal Declaration of Human Rights; United Nations: New York, NY, USA, 1945. 69. Zeebaree, M.R.Y.; Siron, R.B. The Impact of Entrepreneurial Orientation on Competitive Advantage Moderated by Financing Support in SMEs. Int. Rev. Manag. Mark. 2017,7, 43–52. 70. Urban, B.; Naidoo, R. Business sustainability: Empirical evidence on SME operational skills in South Africa. J. Small Bus. Enterp. Dev. 2012,19, 146–163. [CrossRef] 71. Olawale, F.; Francis, A. The Impact of Firm and Entrepreneuial Characteristics on Access to Debt Finance by SMEs in King Williams’ Town, South Africa. Int. J. Bus. Manag. 2011,6. [CrossRef] 72. Andalib, T.W.; Darun, M.R.; Azizan, N.A. A process of developing an HRM framework based on qualitative study in Technology companies in Bangladesh and Malaysia. Int. J Res. Bus. Soc. Sci. (2147–4478) 2014,3, 148–163. [CrossRef] © 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).