Linking academic self-initiated expatriate's cultural intelligence to specific job outcomes: The enabling role of psychological capital

Aminullah, Abdulrasheed Abdullah; Yusuf, Asniza; Azizan, Farah Lina; Salisu, Isyaku; Mansor, Zulkafli Bin Article Linking academic self-initiated expatriate's cultural intelligence to specific job outcomes: The enabling role of psychological capital Cogent Business & Management Provided in Cooperation with: Taylor & Francis Group Suggested Citation: Aminullah, Abdulrasheed Abdullah; Yusuf, Asniza; Azizan, Farah Lina; Salisu, Isyaku; Mansor, Zulkafli Bin (2022) : Linking academic self-initiated expatriate's cultural intelligence to specific job outcomes: The enabling role of psychological capital, Cogent Business & Management, ISSN 2331-1975, Taylor & Francis, Abingdon, Vol. 9, Iss. 1, pp. 1-32, https://doi.org/10.1080/23311975.2021.2017546 This Version is available at: https://hdl.handle.net/10419/288052 Standard-Nutzungsbedingungen: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden. 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If the documents have been made available under an Open Content Licence (especially Creative Commons Licences), you may exercise further usage rights as specified in the indicated licence. https://creativecommons.org/licenses/by/4.0/ Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=oabm20 Cogent Business & Management ISSN: (Print) (Online) Journal homepage: www.tandfonline.com/journals/oabm20 Linking academic self-initiated expatriate’s cultural intelligence to specific job outcomes: The enabling role of psychological capital Abdulrasheed Abdullah Aminullah, Asniza Yusuf, Farah Lina Azizan, Isyaku Salisu & Zulkafli Bin Mansor To cite this article: Abdulrasheed Abdullah Aminullah, Asniza Yusuf, Farah Lina Azizan, Isyaku Salisu & Zulkafli Bin Mansor (2022) Linking academic self-initiated expatriate’s cultural intelligence to specific job outcomes: The enabling role of psychological capital, Cogent Business & Management, 9:1, 2017546, DOI: 10.1080/23311975.2021.2017546 To link to this article: https://doi.org/10.1080/23311975.2021.2017546 © 2022 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license. Published online: 10 Jan 2022. Submit your article to this journal Article views: 2546 View related articles View Crossmark data Citing articles: 1 View citing articles MANAGEMENT | RESEARCH ARTICLE Linking academic self-initiated expatriate’s cultural intelligence to specific job outcomes: The enabling role of psychological capital Abdulrasheed Abdullah Aminullah 1 *, Asniza Yusuf 2 , Farah Lina Azizan 3 , Isyaku Salisu 4 and Zulkafli Bin Mansor 5 Abstract: Several data-driven investigations studies examined the association between cultural intelligence and job outcomes (intention to stay, Work performance and organisational citizenship behaviour). It is, however, surprising that the moderating role of psychological capital hasn’t been previously examined concerning cultural intelligence and job outcomes. This relationship is therefore currently under-researched due to sparse contributions. This research investigates psychological capital potential moderating role in the relationship between cultural intelligence and job outcomes to address this gap in the organisation’s literature. Due to this context, the study’s purpose is to support this hypothesis in the data collected from a sample of 246 self-initiated studies on expatriates in 20 Malaysian public universities. Relying on a quantitative method and using Partial Least Squares structural equation modelling to analyse the data, the results reveal that cultural intelligence predicted all three components of job outcomes. Additionally, psychological capital moderates the relationship between cultural intelligence and work performance so that when positive psychological capital is high, the association is more robust. The study has contributed by offering a context-bound approach to refine and integrate the social exchange theory with self-initiated academic ABOUT THE AUTHOR Abdulrasheed Aminullah Abdullah is a lecturer in the Department of Cooperative Economics and Management at the Federal Polytechnic Mubi, Adamawa State of Nigeria. He obtained his M.Sc. in Management from University Utara Malaysia (UUM) in 2018. Presently, he is a Ph.D. candidate at the eminent Universiti Utara Malaysia majoring in human resources management. His focus of research is the effectiveness among academics. His major interests include business management, international business and HRM. PUBLIC INTEREST STATEMENT The current research touched on some very pertinent issues in today’s increasingly global situation. This has resulted in more organizations sending employees to work outside their home countries as expatriates. Therefore, expatriates in this study focused on self-initiated academic expatriates because they travel abroad to work in foreign universities. The goal is to shed light by identifying factors influencing expatriates’ crosscultural adjustment at work which has become an increasingly important issue for both researchers and players in the industry. This is because it is important to have an in-depth understanding of the individual-level factors that contribute to the formation of such intentions to seek overseas careers. To achieve this main goal, a study has been conducted involving expatriate’s university lecturers from Malaysia public universities in a way that’s adds fresh perspectives on the topic. Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 1 of 32 Received 17 March 2021 Accepted 24 October 2021 *Corresponding author: Abdulrasheed Abdullah Aminullah School of Business Management, Universiti Utara Malaysia, Sintok Malaysia E-mail: [email protected] Reviewing editor: Milena Ratajczak-Mrozek, Poznań University of Economics and Business, POLAND Additional information is available at the end of the article © 2022 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license. expatriates’ cognitive, affective and behavioral processes in the Malaysian situation. Unlike previous studies of working abroad, this study indicates that cultural intelligence can be a salient personal resource for self-initiated expatriates’ academics working in a foreign environment. Theoretical and practical implications are discussed based on the findings of this research. Subjects: Environmental Psychology; Cognition & Emotion; Business, Management and Accounting; Human Resource Management; Organizational Studies; 50.7.12 Higher Education; International & Comparative Education; School Leadership, Management & Administration; Teachers & Teacher Education; Cultural Studies Keywords: Cultural intelligence; psychological capital; job outcomes; organizational citizenship behavior; intention to remain and work performance 1. Introduction Self-initiated expatriates (SIEs) refer to those individuals who initiate their international assignments and independently look for a job in a foreign country. They represent those talented people who look for opportunities for jobs throughout the world (Haldorai et al., 2021; Holtbrügge, 2021). Hence, they have no pre-departure training available to them (Space et al., 2020). Studies have shown that nearly 50–73% of the global expatriate population are SIEs (Pinto et al., 2020). It is documented that cross-cultural researchers have concentrated their workforce experiences in an increasingly global environment. This is because most expatriate and foreign study work tasks focused on individuals’ adaptation, history, and consequences (Kraimer & Wayne, 2004; Kraimer et al., 2001; Shaffer & Harrison, 1998; Wang & Takeuchi, 2007). There is evidence to suggest that from recognised multinationals to smaller companies and international joint ventures, many organisations strive to attract international experts in the context of globalisation (Collings et al., 2007). Currently, the process and management of expatriation have remained a key challenge in international human resource management (Al Bastaki et al., 2021). As a result, international human resource management literature has blurred the boundaries between self-initiated expatriates (SIEs), qualified immigrants, and skilled migrants (Weinar & Klekowski Von Koppenfels, 2020). In the past, research on expatriation has mainly focused on employees sent on international assignments by their companies. This is referred to as assigned expatriation. Indicatively, selfinitiated expatriation has gained little attention. The term “self-initiated expatriation” gained prominence in recent years, although it relates to a widespread phenomenon (B. Myers et al., 2021). In academics, SIEs have gained prominence through the internationalisation of higher education and strategic alliances between universities in other countries. Notably, the transmission of their skills between countries can only be limited to academics (Selmer & Lauring, 2012). Selmer and Lauring (2012) examined why most British academic expatriates who moved to stay in New Zealand, Singapore, Turkey, and the United Arab Emirate (UAE) preferred to travel, sought adventure and private learning, even though more traditional career concerns were expressed. In a later study by the same group, they studied their organisational loyalty. They suggested that the management of academic SIEs concerning associations with home and host countries should be more nuanced, particularly given that these relations were considered to affect a desire to remain in or return home. (Richardson & McKenna, 2006). Few studies have adopted an approach to job outcomes in comprehending the global working environment and personal experience (G. Chen et al., 2010). Much previous research has focused in particular on expatriate results such as Intention to Remain (ITR), Work Performance (WP) and Organisational Citizenship Behavior (OCB; Maiti & Bidinger, 1981; Wang & Takeuchi, 2007). Another research stream focused on individual results for inter-cultural experiences like cognitive complexity and creativity. (Tadmor et al., 2012; Tadmor & Tetlock, 2006). But results such as ITR, WP and OCB were not studied in cross-cultural literature as beneficial results. By using the psychological Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 2 of 32 capital (Psycap), which is defined as “an individual’s positive psychological state of development” (F. Luthans et al., 2007, p. 3), this study introduces job outcomes as an important result of intercultural engagement. Persons moving abroad are inevitably learned to succeed and adjust; examining how psycap becomes pivotal in the motivational process connects with CQ for persons who acquire intercultural knowledge. This research proposes a context in which Psycap is identified as a critical component of related cultural information that accelerates job outcomes. Thus, the introduction of a model builds a cross-fertilization of personal understandings. This investigation proposes that ruminating across these constructs enhances CQ and job outcome variables (ITR, WP and (OCB). To brighten this framework, this study employs Blau’s (1964) Social Exchange Theory (SET) which advocates that the basis of the relationship between employer and employees is underpinned by reciprocity in the workplace. According to Hofmann and Morgeson (1999), the nature of exchange relationships between the organisation and its members would have safetyrelated implications. Consistently, it has been debated that “relationships evolve into trusting, loyal, and mutual commitments” (Cropanzano & Mitchell, 2005, p. 875). There is sparseness in data-driven research investigating these constructs concerning the influence of multicultural experience relating to CQ on the job results. Previous studies have shown that intercultural perspectives when sojourning abroad give people admittance to new concepts and ideas, inspire them to tackle issues from different perspectives and enhance acceptable thinking and recruitment from unknown sources (Maddux & Galinsky, 2009). Through the prism of this framework, (CQ) characterises the extent and course of vigor engaged in learning about and the workings in cross-cultural settings (Ang, Van Dyne et al., 2006, 2007). Notably, numerous studies have investigated intercultural experiences and their influence which includes influences on constructs such as cognitive complexity, work performance and creativeness. It reflects that CQ underscores the need to further discussion in the current domain (Cheng et al., 2006; Leung et al., 2008; Maddux & Galinsky, 2009; Tadmor & Tetlock, 2006). This study considers a crosscultural environment as a possible place to learn, just like a classroom. We therefore empirically evaluate the association between Psycap and CQ. Given this, we suggest that CQ is linked to intention to remain, which is conceptualised as the intention of a person to stay long-term with their current employer and the opposite of intention to leave. Further, this study absorbs intention to remain a critical determinant of current turnover conduct (Meyer & Tett, 1993). Employees’ attitudes, judgments, and feelings about their readiness to stay in their current organisation are referred to as “intention to remain.” (Tourangeau et al., 2010). Previous research has shown that the intention to remain could reduce the amount of money spent on hiring new employees. It is stated that employees who demonstrate a strong want to stay are more successful. They are also more likely to advance their careers inside their existing organisation and, as a result, to contribute their whole efforts to their businesses (Harun, Asiah, Shahid, & Othman, 2016). It is impacted by various employee work attitudes, which comprised organisational commitment and job satisfaction, which have been connected to engagement and workplace spirituality (Saks & Gruman, 2011). Adding further to the gap in CQ and Psycap literature, existing studies examine job outcomes such as intention to remain need to close the research rank between CQ, Psycap and intention to remain in the context of academic self-initiated expatriates. The phenomena of those willing to perform “over and above” or “go the extra kilometre” had a long history. Even though the word “OCB” was only coined in the 1980s. (Deniss Deniss Organ, 1997). Since then, OCB research has demonstrated significant rapid growth in the interest of researchers, and they have been applying it in different disciplines and, therefore, various types of organisations. (N. P. Podsakoff et al., 2009). This citizenship behavior is crucial because it positively influences the persons and the organisational level outcomes (MacKenzie et al., 2018). Therefore, it is not surprising that researchers aim to examine the association between CQ and job outcomes, including how moderating variables affect the association between CQ and job outcomes. Our study contributes in three ways to existing literature. First, we offer the study of Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 3 of 32 independent academic expatriates who prefer to domicile abroad via a positive perspective and identify Psycap as a critical cultural intelligence associate. Secondly, we examine the link between CQ and job outcomes. Finally, we look at the role of Psycap as a moderator concerning CQ and job results. Whereas the influences of CQ on employment outcomes (ITR, WP and OCB) are widely documented (Afsar et al., 2020; Charoensukmongkol & Pandey, 2020; Haniefa & Riani, 2019; Nafei, 2012; Narayanan & Nirmala, 2000; Phenphimol et al., 2020; Ratasuk, 2020; Xu, 2017; Zhang et al., 2021), researches regarding the interactive effects of PsyCap (F. Cheung et al., 2011; Görgensekermans & Herbert, 2021; Steven M. Steven M. Norman et al., 2010; Roberts et al., 2011) as well as the moderating influence of Psycap on the association between CQ and job outcomes (ITR, WP and OCB) hasn’t been previously investigated. The research problems raised here, therefore, constitutes an under-examined and disregarded problem. Moreover, another untapped research problem is the present state of the existing literature, particularly in the West, across various cultures and sectors. This research is therefore based on interrogating (a) the moderating role of Psycap in the relationship between the CQ and job outcomes (ITR, WP, & OCB) and (b) the cogency of the associations in a context that is socioculturally diverse and in the academia among SIE. This study is therefore designed to bridge these literature gaps. The study will help determine and develop Psycap resources for SIE academics and show that the academic CQ of SIE can be enhanced by using higher levels of Psycap. This research will help to create the relevant literature. Furthermore, this study spreads the scope of Psycap studies by data-driven studies on academic SIE and the interactive effects of Psycap on CQ and job outcomes. 2. Literature review 2.1. Intention to remain (ITR) Uraon (2018) defined intention to remain as employees’ high enthusiasm to remain in their workplace based on their experience. This perception was developed through their positive or negative understanding of organisational situations and processes, influencing them to remain or quit the workplace (Bellamkonda et al., 2020). Numerous studies have attempted to explain that employees’ intention to remain has been a significant discussion in management. It involved the importance of talented employees to remain in an organisation. In a similar vein, Uraon (2018) noted that intention to stay occurs when it reflects employees’ commitment to their job and organisation for a long-term basis. A literature trend over a decade focuses on staying and its associated factors instead of turnover (Holtom et al., 2008). Most research on intention was carried out by Robert et al. (1992) and explained intention as a pre-determined motivation for the actual behaviour. Mustafa et al. (2014) argued that intention itself is the primary determinant for the actual behaviour, such as quitting or staying, performing or not performing. This study defines intention to remain as the willingness of the SIE academics to stay longer in Malaysian. Thus, it would interest to explore intention to stay among lecturers in SIE academics among public universities in Malaysia. Research on employees’ intention to stay has been conducted by several researchers in different contexts, industries, cultures and countries using other variables. Therefore, the way CQ impacts expatriates’ work and career experiences must affect their intentions to remain in the host country (Bozionelos, 2020). Therefore, it is important for all stakeholders: SIEs themselves, their host country employers. Hence the need to further interrogate this stream of thought in the SIE context. 2.2. Work performance (WP) WP is regarded as the skills that employees expect to perform within the workplace to measure the work performance of these skills. Concerning work performance, it is defined as “the extent to which a job is well done” (Campbell & Wiernik, 2015). Likewise, the extent to which workers perform work tasks assigned to their employers is often used interchangeably with employee performance or work performance. (Abogsesa & Kaushik, 2018; Kahya, 2007). In short, a company’s performance can be defined as the collective performance of individual workers. In Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 4 of 32 contrast, individual worker achievement is defined as “an evaluation of an individual’s behavior results: a determination of how well or poorly a person has completed his or her job.” The failure to perform reasonably can lead to concerns about poor performance. WP is a major construct that has been under the scrutiny of scholars for long (Pandey, 2019). However, there is no evidence in the literature that CQ is always advantageous in academic SIE work performance. When an employee gets a high WP, it signifies that they have completed job-related activities satisfactorily. As a result, we pay attention to WP, which is defined as the outcome or result of a goal or set of goals for a job or role in an organisation (Campbell, 1990). Previous research has found a beneficial association between CQ and WP. However, the link is not as straightforward as it appears. Many pathways translate the impact of CQ on performance outcomes, and more research is needed (Boxall et al., 2016; Guest, 2011; Jiang et al., 2012). 2.3. Organizational citizenship behavior (OCB) OCB is defined as “individual behavior that is discretionary, not directly or explicitly recognised by the formal reward system, and that in aggregate promotes the effective functioning of the organisation” (Deniss Deniss Organ, 1997). The general notion with OCBs is that if employees develop such extraordinary conduct and go beyond tasks by supporting their businesses, customer satisfaction and organisational performance will be improved. (Messersmith et al., 2011). OCB concept approaches from a socio-human perspective, the informal interpersonal relationships, relationships that have a high weight at the organisational level, and that may have a decisive influence on individual and organisational performance. OCB reflects a positive and voluntary individual behavior that is not directly and explicitly requested in an Organisation’s regulations. It contributes to its good functioning (D D. Organ, 1988) or in other words, OCB is that addition to the formal content of a contract to hire and create (Frenkel & Sanders, 2007). Despite what is known about OCBs, academics in SIE can still expand the current corpus of knowledge. While previous OCB research has made significant theoretical and practical advances, this line of inquiry aims to explain OCBs displayed by SIE academics. The study of OCBs among SIE academics is essential since their job status is sometimes constrained by government laws, resulting in unequal organisational standing and discriminatory labour market treatment (D. Myers & Cranford, 1998). Whether SIE academics perceive cultural intelligence due to their self-categorisation as outgroup members in the host country might reinforce their desire to maintain a positive impression by demonstrating and withholding certain work-related behaviours like ITR affiliation-oriented OCBs. However, a minimal scholarly effort has been dedicated to studying how SIE scholars respond to institutional obstacles in a foreign nation like Malaysia. 2.4. Cultural intelligence (CQ) CQ refers to the ability of an individual to adapt effectively to culturally diverse situations (Earley & Ang, 2003). CQ has been categorised as a specific variation of astuteness (Shokef & Erez, 2006), showing whether individuals can handle several culturally diverse persons in environments successfully (Earley & Ang, 2003). CQ concerns the ability of an individual to adapt through cognitive, behavioral and motivational aspects to new cultural circumstances. (Christopher Earley, 2002). It consists of four dimensions, namely, cognitive, metacognitive, behavioral and motivational elements. The cognitive aspect of CQ concerns the explicit knowledge of the standards, values and practices of culture by an individual. This covers the economic, legal and social systems (Brislin et al., 2006). The component of motivation describes how an individual can focus his energy on the successful functioning of culturally diverse situations (Earley & Ang, 2003). The behavioural aspect is the person’s ability to show adequate verbal and nonverbal communication (Earley & Ang, 2003). The academic literature of recent years has mainly decided that CQ is a predictor of performance outcomes. For instance, it is expected that more culturally intelligent people will achieve better results than those not so culturally intelligent (Ang, Van Dyne et al., 2007). CQ was a crucial factor in the performance of expatriates (Lee & Sukoco, 2010). Even though lots of work is being done on CQ in several settings, its role concerning how it affects the results of multicultural creativity has been considerably less scrutinised (Hu et al., 2017). The importance of CQ in explaining successful expatriation cannot be overstated (Abdul Malek & Budhwar, 2013; Ott & Michailova, 2018). Prior Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 5 of 32 research on CQ among expatriates, for example, has focused on positive outcomes such as adjustment (Lee & Sukoco, 2010; Wu & Ang, 2011), cross-cultural effectiveness (Lee & Sukoco, 2010), expatriates’ satisfaction with their job assignment and living in their current country and expatriate performance (Lee & Sukoco, 2010). Some researchers also claim that expatriates’ CQ benefits knowledge sharing, international opportunity, recognition and innovative behaviours (Lorenz et al., 2018). Despite past evidence of the impact of CQ on other aspects of expatriate performance, the research on the significance of expatriates’ CQ in supervisor-subordinate work interactions is scarce. According to a previous study, CQ is a critical competency that enables individuals to build strong relationships with culturally varied co-workers and lead individuals from many cultures to work effectively as a team (Presbitero & Toledano, 2018). Given these advantages, CQ could be critical in assisting expatriates in supervisory positions to develop favourable connections with local subordinates in the host country where they work. 2.5. Extrapolations in social exchange theory The SET theory is the lens under which this study will be investigated. According to social exchange theory, parties must abide by specific “rules” of exchange processes, better known as “reciprocity” or “repayment”, to ensure that their relationships evolve into remaining in the organization, increased OCB, and higher performance (Blau, 1964). Gouldner and Gouldner (1960) posits that without formal obligations for reciprocity, involved parties are likely to rely on norms of reciprocity to manage interactions and ensure the success of their exchanges. Although norms of reciprocity may be universally accepted, evidence suggests that there are also cultural and individual differences in the extent to which people endorse and engage in acts of reciprocity (Emerson & Emerson, 1976; Hoppner et al., 2015). In other words, reciprocity involves the cultural norms and expectations that people will get what they deserve in a social exchange process and thus may differ from culture to culture. In our view, these theoretical arguments emphasize the validity of our model. The principle of reciprocity from the social exchange theory also explains the positive consequences of psychological capital. If employees feel supported, they are likely to return the appreciation by showing higher psychological capital, which raises the expectation to be rewarded for it (Kurtessis et al., 2017). The theory of reciprocity (SET) is a potent mechanism for explaining the relationship between favourable organisational inputs and employees’ reactions via attitudes and behaviours (Blau, 1964). Employers will reward employees with greater levels of Psycap since they will be perceived as more valued exchange partners as stipulated based on the social exchange theory (Blau, 1964). Employers will be more willing to form exchange relationships with high Psycap employees due to this value, resulting in more reciprocal positions for high Psycap individuals. As a result, high PsyCap persons who are more confident, optimistic, hopeful, and resilient than others would obtain higher performance assessments from employers. To put it another way, reciprocity refers to the cultural norms and expectations that people will receive what they deserve in a social trade process, and it varies by culture. The concept of SIE academic employees’ CQ is founded on social exchange theory. Cropanzano and Mitchell (2005) define rules and norms of exchange as a “cultural mandate” that requires individuals to adapt their cognitive processes, attitudes, and behaviours to the cultures of their partners. Adjusting in this way might make interaction partners feel appreciated and valued. Those with a high CQ, in particular, carefully apply cultural knowledge and show culturally acceptable attitudes and behaviours in social interactions with clients from many cultures. In reply, reciprocity norms predict that these academic expatriates will reciprocate by improving their work performance, displaying OCB, and showing ITR to maintain the social exchange (Blau, 1964; Chan et al., 2010). Those with a low CQ, on the other hand, are less worried about cultural commitments and are less likely to notice if cultural interactions are not returned. This leads to negative reciprocity, as academic expatriates are more likely to receive bad treatment in exchange for poor experiences (Cropanzano & Mitchell, 2005). Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 6 of 32 2.6. Cultural intelligence (CQ) and the intention to remain (ITR) Sojourning in an unaccustomed cultural environment is a major stress that must be adapted to unfamiliar physical and psychological experiences (Bochner, 2003). A higher level of CQ and adjustment is required for these uncertain circumstances. ; P. C. Earley & Peterson, 2004) as well as Templer et al. (2006) demonstrate that CQ is a precondition for fruitful cross-cultural adjustment in new cultural environments for work, life and interactions. In addition, CQ is necessary to develop good working relations. (Triandis, 2006). Since people with higher CQ have more significant exchanges with individuals from diverse cultures and backgrounds, they most likely tend to be open-minded and curious about other cultures (Khodadady & Ghahari, 2011). Intercultural situations draw those with a high level of motivational CQ from their appreciation of the advantages of intercultural interactions. They also depend on their ability to address their challenges when they leave their homeland (Dyne et al., 2012). CQ deals with one’s strategic reflection on cultural differences. Demonstrating more excellent CQ makes it possible for persons to comprehend the significance of preparing or planning intercultural connections when they live and work abroad. Cross-cultural training programs or the exposition of culturally different standards and values before intercultural interactions are prepared and planned (Dyne et al., 2012). These preliminary phases can be an important predictor of working outside one’s own country while comprehending how different cultures are similar and reflect cognitive CQ. Given that the willingness to adjust to oral and non-oral behavior according to the cultural environment requires living and working in a new intercultural context, a high standard of compartmental CQ can have a significant impact on the intent to remain on the work. Based on Proposition 1 and the known previous literature, coupled with this study’s new business and industry setting, the following hypothesis is posited: H1: CQ will significantly affect ITR. 2.7. Cultural intelligence and work performance An individual who is culturally adaptable recovers easily when situations go wrong. They enjoy being exposed to the different behavior of other cultures and maintain personal identity when exposed to different cultural values. Shaffer et al. (2006) considered cultural adaptation an affective outcome because it represents subjective assessments with affective implications. Every individual differently perceives the foreign settings in terms of culture, language, and so on. If their judgment (which is subjective) about these is favourable, then the affective or emotional feelings will also be positive and vice versa. Earlier researchers have found that individuals with a high level of CQ are better able to adjust to the host culture environment (Chuah Ramalu & Rose, 2011; Earley & Ang, 2003; Kumar et al., 2008a). Further, researchers have also found a positive relationship between CQ and job performance; that is, individuals who can adjust themselves in cross-cultural situations can perform the task assigned to them in a better way (Kumar et al., 2008a). A culturally intelligent person will be able to understand and interact with people of other cultures, and as a result, this will increase their performance. Intercultural competencies are also expected to reduce the misunderstandings in role expectations and eventually enhance performance. Though various researchers have revealed a direct impact of CQ on job performance the other hand, researchers (Kumar et al., 2008b; Sri Ramalu et al., 2012) have also explained that managers with higher CQ have failed in their out of home state assignments due to lack of adaptability. Even though the employees have high CQ, their performance is likely to suffer if they cannot adapt themselves to the new environment (Karaevli & Tim Hall, 2006). A successful adaptation in local culture reduces stress and strain, which may improve their performance (Kraimer et al., 2001). A multicultural study by researchers found a substantial correlation between CQ and an employee’s performance (Amiri, Jandghi et al., 2010). Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 7 of 32 guaranteeing a high response rate, reduction in interview biased and it also leads to the benefit of mutual personal contact (Dovjak & Kukec, 2019). Data were screened for missing data, multivariate outliers, linearity, normality, and homoscedasticity using procedures suggested by (Mertler & Vannatta, 2005). All variables used in the research models have fewer than 5% of missing cases. After 27 cases were identified as multivariate outliers, they were deleted, resulting in a final sample size. The computed sample size of 246 is based on the Dillman et al. (2008) mathematical illustration, compatible with the Krejcie et al. (1970) sample size determination table. In this study, nonprobability purposive sampling (quota sampling) was employed to determine the sample size for each stratum. Thus, unequal variability was observed among stratum (university). Their assessment, on average, participants worked as expatriates for 5.5 years, and 63 per cent said they had advanced CQ abilities. The average working years were 40.4 years and the average working years were 16.6 years. 6. Results 6.1. Descriptive statistics We conducted descriptive statistics and correlations among the study variables using SPSS version 20 (Morgan et al., 2012). The exogenous latent constructs were significantly and positively correlated with each other (see, Table 1; Piedmont 2014). Based on the above descriptive statistics (Table 2), the mean value for work performance is 6.033, which is relatively higher than the remaining dependent variables. The descriptive analysis also shows that intention to remain has the lowest mean value of 2.660. The mean score for organisational trust of 5.104 is relatively lower than the mean score for CQ of 5.417 but moderately higher than for psychological capital of 4.689. The mean value for OCB is 3.649. 6.2. Measurement model Consistent with the outer loading rule of thumb claimed by Vinzi et al. (2010), the outer loading must be 0.50 and above. Therefore, the average variance extracted must be more than 0.50. Hair et al. (2014) recommended that the values that factor loading below 0.50 will be deleted beginning from the lowest value. By deleting those, it will improve the quality of comprehensive data. The reliability and validity of the measuring model have been tested in the first stage of the analysis. Internal coherence was assessed by the internal reliability of the measurements (composite reliability, CR). The CRs were between 0.774 and .942, which was above the frequently accepted 0.70 thresholds.(Hair et al., 2014). Besides, convergent validity (average variance extracted, AVE) and discriminant validity Fornell and Larcker (1981) were examined to evaluate the construct validity of the measurements (Bagozzi, 1992; G. W. Cheung & Wang, 2017; Hair et al., 2014; Refer Table3. (Continued) Constructs Items Loadings Composite Reliability Average Variance Extracted (AVE) PS2 0.714 PS3 0.758 PS4 0.812 PS5 0.766 PS6 0.606 Work Performance WP1 0.786 0.858 0.603 WP2 0.805 WP3 0.749 WP4 0.764 Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 14 of 32 Table 4. Result of discriminant validity (HTMT) 1 2 3 4 5 6 7 8 9 10 11 1 Behavioural 2 Cognitive 0.494 3 Hope 0.559 0.445 4 Intention to Remain 0.272 0.213 0.308 5 Metaco gnitive 0.394 0.604 0.505 0.233 6 Motiv ational 0.405 0.669 0.521 0.175 0.676 7 Optimism 0.410 0.265 0.607 0.273 0.460 0.616 8 Organ izational Citizenship Behavior 0.672 0.287 0.646 0.292 0.367 0.396 0.397 9 Resilience 0.766 0.363 0.620 0.447 0.435 0.582 0.782 0.807 10 Self-efficacy 0.267 0.366 0.478 0.337 0.480 0.432 0.438 0.245 0.638 11 Work Perform ance 0.323 0.340 0.461 0.146 0.389 0.500 0.285 0.524 0.538 0.626 Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 15 of 32 Table 5. Result of the hypothesis assessment Re lationships Std. Beta Confidence Intervals Std. Error tvalues p-values 5% 95% Inner VIF R2 F2 Q2 Decision CQ-> ITR −0.141 0.071 1.975 0.024 −0.250 −0.014 1.619 0.101 0.014 0.066 Supported CQ-> OCB 0.291 0.056 5.196 0.000 0.202 0.380 1.619 0.332 0.102 0.320 Supported CQ -> WP 0.215 0.066 3.249 0.001 0.109 0.330 1.619 0.264 0.078 0.238 Supported CQ*PS>ITR - 0.023 0.071 0.327 0.372 0-.113 0.119 1.619 0.112 Not Supported CQ*PS>OCB −0.112 0.062 1.822 0.034 −0.216 −0.017 1.619 0.039 Not Supported CQ*PS>WP 0.165 0.047 3.478 0.000 0.079 0.238 1.619 0.104 Supported Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 16 of 32 Table 5. Demographic profile of respondents Demography Description No of Responses Percentage Gender Male 210 85.4 Female 36 14.6 Age < 30 5 2.0 30–39 92 37.4 40–49 103 41.9 50–59 19 7.7 >59 27 11.0 Highest Education Degree 2 0.8 Master 21 8.5 Ph.D./DBA 222 90.5 Others 1 0.4 Marital Status Single 23 9.3 Married 222 90.2 Divorced 1 0.4 Continent of Origin Asia 159 64.6 Europe 8 3.3 Africa 77 31.3 Australia 2 0.8 Position Adjunct Professor 1 0.4 Professor 10 4.1 Associate Professor 46 18.7 Senior Lecturer 170 69.1 Others 19 7.7 Prior Overseas Experience Yes 182 74.0 No 64 26.0 Tenure of Overseas Experience 0 year 58 23.6 1 – 5 years 62 25.2 6 – 10 years 85 34.6 11 – 15 years 11 4.5 16 – 20 years 10 4.1 25 – 30 years 1 4.0 >30years 19 7.7 Accompanied by Family/ Spouse Yes 185 75.2 No 61 24.8 Tenure in Malaysia <1 year 5 2.0 1– 3 years 81 32.9 4–6 years 86 35.0 7–9 years 22 8.9 >9 years 52 21.1 Poor 132 53.7 Local Language Proficiency Fair 61 24.8 Good 27 11.0 Very Good 15 6.1 Excellent 11 4.5 Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 17 of 32 Figure 2). The AVEs were between 0.513 and .766 and confirmed the convergent validity described by Cheung and Wang (2017). They maintained that AVE is considered adequate if the AVE is not substantially less than 0.5 and all items’ standardised factor loads are not significantly less than 0.5. Furthermore, the square root of the AVE of each building was calculated to establish DV (Fornell and Larcker (1981). The square root of each AVE (on the diagonal) is greater than the correlations between it and all the other model buildings, as shown in Table 3. Figure 3. Structural model (with moderator). Figure 4. Structural model. Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 18 of 32 6.3. Common Method Bias Because all of the answers came from the same place, the CMB is known to exaggerate the importance of the relationships between the variables in the model. Harman’s Single Factor (P. M. Podsakoff et al., 2003) and 2) full collinearity evaluation may be used to uncover this possible bias (Kock and Lynn 2012). Bagozzi (1992) advised that a Harman single-factor test was conducted to establish that data is free from common method bias/variance. The test revealed that no one factor accounted for more than 50% of the variance since the first factor accounted for only 29.22%. In addition, the results of the highly recommended technique for diagnosing DV of the Heterotrait monotrait ratio (HTMT) were below the commonly accepted limit of 0.85. Kline (2015) confirmed that the measurement was DV (see, Table 4). Taken together, these findings show that in the present study, common method bias is not a threat. Table 3 shows all build loading factors, t-value, CR, and AVE. In deciding the conditions for discriminant validity, it was stated by Henseler et al. (2014) that the discriminant validity benchmark of every variables’ AVE should be higher than the construct’s uppermost squared correlation with another latent construct, and the indicators loadings should be higher than all its cross-loadings. Hence, in this research (Table 4), the DV of the measures was evaluated through the criterion and the HTMT Ratio. 6.4. Demographic profile of the respondents As revealed in Table 5, the respondents’ profile showed that 85.4 percent of the survey was dominated by males, while the survey respondents replied to only 14.6 per cent (36 females). The majority of respondents are between the ages of 40–49 (41.9%), about 37.4% between the ages of 30 and 39 years and 7.7% between 50–59 years. The age of those over 59 is 11%, and the remaining 2% are under 30. Almost 90.5% of those surveyed were Ph.D.’s/DBA holders concerning education. 8.5% are graduates of master’s degree, and 0.8% are graduates. One (1) interviewee stated that they had further qualifications. Moreover, 90.2% of expatriates were married, compared to 9.3% of the individual. Just one of them is split (0.4 per cent). 64.6% of expatriates come from Asia on the continents of origin, and 31.3% come from Africa. The remaining figures are in Europe (3.3%) and Australia (0.8%). 69.1% of expatriates are professors, 18.7% are associate professors, 4.1% is professors, and assistant professors only left (0.4 per cent). There are, however, also some who have a different responsibility, which is 7.7 per cent. Many expatriates have no previous experience in foreign countries (26%). The majority of expatriates (74%) have worked abroad for years. Those with 1–5 years’ abroad experience ranges from 6–10 years to 25.2 per cent (34.6 per cent). 12.6% have over 10 years of experience, whereas 7.7% have over 30 years of extensive experience. As far as spouse/family is concerned, 75.2% have their wife/family, whereas 24.8% are not. These expatriates Figure 5. Interaction plot. Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 19 of 32 Table 6. Result of assessment of higher-order construct Std. Beta Std. Error t-values p-values LLCI ULCI Decision Ciltural Intelligence -> Behavioural 0.715 0.033 21.811 0.000 0.645 0.761 significant Ciltural Intelligence -> Cognitive 0.867 0.018 47.079 0.000 0.83 0.891 significant Ciltural Intelligence -> Metacognitive 0.775 0.023 33.179 0.000 0.727 0.804 significant Ciltural Intelligence -> Motivational 0.786 0.024 32.995 0.000 0.728 0.815 significant Psychological Capital -> Hope 0.891 0.023 38.660 0.000 0.843 0.921 significant Psychological Capital -> Optimism 0.680 0.056 12.121 0.000 0.557 0.752 significant Psychological Capital -> Resilience 0.785 0.028 28.122 0.000 0.726 0.82 significant Psychological Capital -> Self-efficacy 0.708 0.043 16.305 0.000 0.609 0.766 significant Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 20 of 32 also live in Malaysia, where only 2% of them began their lives. They have been living there for less than a year. 32,9% stayed in Malaysia for 1–3 years, 4–6 years (35%), 7–9 years (8,9%), while 21,1% settled in Malaysia for more than 9 years. The majority of expatriates (53.7%) speak the local language poorly. In the local language, 24.8 per cent are rated as fair. However, some have placed the Malay language as excellent and summarised it at 21.6 per cent. 6.5. Assessment of the formative hierarchical component model Becker et al. (2012) suggested using reflective-reflective second order to assess the dependent variables (ITR, OCB and WP) see, Table 6. Therefore, we checked for collinearity of the first order construct and the significance of each reflective construct’s weight (Halim, 2016). As presented in Table 5, constructs were checked for collinearity in the model, i.e., CQ and Psycap as predictors of ITR, OCB and WP. The variance inflation factor (VIF) values of all the constructs are < 5 (Halim, 2016), indicating that they are distinct and measuring different aspects of ITR, OCB and WP. Further, the table shows the first-order constructs are significantly related to ITR, OCB and WP (Significant at 0.01). 6.6. Structural model and moderating mechanism hypothesis test The results of the four PsyCap-based interaction analyses were shown separately in Table 6 and Figure 3 and 4. The PLS was used directly and indirectly to moderated regression analysis for the direct relationship and moderating analysis. Rasoolimanesh and Ali (2018) indicated the increased use of PLS in SIE academic research; the models were examined. Details show the positive and significant effect of CQ for ITR (β = −0.141; p < 1.0 024), CQ for OCB (β = 0.291; p < .0 00) and CQ for WP (β = 0.215; p < 1.0 001). The following hypothesis: H1, H2, H3 and H6 were all supported. Details are available from the results of the direct analysis. The indirect moderated regression analysis results also show positive and significant effects on SIE academic Psycap work performance. For instance, CQ *PS> ITR (β = 0.023; p < 0.372), CQ *PS> OCB (β = −0.112; p < 0.034), CQ *PS> WP (β = .165; p < .0.000). Figure 3 graphically shows the results of moderation analysis and result. 6.7. Interaction plot The significant interaction (H6) is plotted in the interaction plot (Figure 3) as recommended by Dawson (2014). Figure 5 reveal that when Psycap is high, the positive relationship of CQ and Job outcomes (WP) becomes stronger. Figure 5 show that when psychological capital is high. The positive relationships for cultural intelligence and work performance of academic SIE become stronger 7. Discussion/interpretation This study examines how CQ can influence job outcomes. This study established CQ as a significant construct for work outcomes using a broad sample. While studies have looked at the impact of CQ on a variety of psychological and performance outcomes, such as decision making (Ang van Dyne et al., 2007), cultural adjustment (Moon & Jung, 2012), task performance (Jyoti & Kour, 2015) and leadership effectiveness (Rockstuhl et al., 2011), Its role as a predictor of metacognitive outcomes has received scant attention. Our findings complement prior findings that CQ can improve job outcomes by increasing employees’ participation in a beneficial process to the organization’s general well-being (B. Chen et al., 2015; Kanwar et al., 2012). Second, in the context of academic SIE, this study recognises CQ as a valuable resource. To the best of our knowledge, this is one of the first studies in Malaysia to look at these variables together in public universities. Although many studies have looked into the role of CQ in multicultural interactions, the majority of them have focused on short-term business travellers or international assignees, ignoring the impact of this resource on employees who deal with cultural diversity on a daily basis, such as academic SIE (Kim, 2009; Rüth & Netzer, 2020; Soon & Van, 2008). The findings indicate that CQ directly and significantly affects job outcomes (intention to remain, organisational cultural behavior, and work performance). The results confirm the original framework of CQ that expatriates capable of interacting in different cultures will have a higher level of adjustment, especially in terms of workrelated performance (Earley & Ang, 2003). The study confirms the proposition that CQ has Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 21 of 32 a significant effect on job outcomes (intention to remain, organisational cultural behavior, and work performance). These results are congruent with previous findings of (Lie et al., 2016; Popescu et al., 2018a; Setti et al., 2020; Stefan et al., 2013; Tanova & Ajayi, 2016). These findings are a very important part of the contribution of this study and further validate the findings of (Jun, 2017) on the relationship between CQ and intention to remain (H1). The results are also congruent with revelations by Popescu, Fistung, Popescu et al. (2018a) and (Narayanan & Nirmala, 2000; Shafieihassanabadi & Pourrashidi, 2019) supporting the positive relationship between CQ and OCB (H2). Specifically, the research located support for the hypothesized between CQ and WP (H3; Amiri, Moghimi et al., 2010; Jyoti & Kour, 2017a). As a result, scholars and practitioners have adopted the concept of adjustment proposed by Black in 1988 and have thus supported the idea that expatriate adjustment can determine the level of performance. In addition, there is evidence for conceptual studies implying that high Psycap is related to job performance (Fredrickson, 1998, 2001, 2003; Görgens-Ekermans & Herbert, 2013; Avey et al., 2010; Luthans, 2002, 2002; Luthans et al., 2006). Regarding the moderating hypotheisis, Psycap didn’t moderate the relationship between CQ and ITR (H4). The finding is supported by previous empirical positions from the works of (Avey et al., 2011; Setar et al., 2015; Tüzün et al., 2014. This may be related to the different emphases of Psycap and intention to remain. Concerning (H5), this assumption is not supported in this study based on the Psycap’s moderating effect on the relationship between CQ and OCB. Empirically studies have revealed as much (Avey et al., 2010; Luthans et al., 2005; Peterson et al., 2011; Youssef & Luthans, 2009). Thus, in this case, SIE academic’s Psycap didn’t go beyond enhanced in-role performance that could lead to “contextual” behaviors (discretionary behaviors) OCB. SIE academics couldn’t perform their job works beyond the standard working hours or attend meetings not mandatory. They are considered important as they didn’t consider those choices applicable to the organisation of the behavior. From this practical point of view, this result emphasises that psychological resources and CQ couldn’t activate the attitudes of the SIE academics workforce toward OCBs. Concerning the moderating result and in this respect, positive Psycap alters the strength of the causal relationship between CQ and WP (H6), and therefore provided support for hypothesis This finings is similar to that of (Darvishmotevali & Ali, 2020) validating the fact that employees with high positive psychology capital feel positive towards issues around them. Precisely, Psycap may pay more attention to work difficulties and help people deal with or overcome them. In comparison, the intention to remain may pay more attention to the positive sides of work. We consider this a fascinating finding and encourage future studies that examine the relationships between Psycap and intention to remain and the influence of Psycap intervention on this variable and some other work-related outcomes. The result also revealed that psycap moderated the relationship between CQ and work performance was supported. Additionally, significant contributions to literature are being made in the current research. It shows the link between CQ and job outcomes variables for academic SIE expatriates (ITR, OCB, and WP). There are numerous empirical and theoretical studies supporting CQ and job outcomes in SIE literature (Afsar et al., 2020; Charoensukmongkol & Pandey, 2020; Haniefa & Riani, 2019; Nafei, 2012; Narayanan & Nirmala, 2000; Phenphimol et al., 2020; Ratasuk, 2020; Xu, 2017; Zhang et al., 2021). Indeed, over the last 20 years and more, the association between CQ and job results has been extensively studied. The connection has therefore attained some vitality. It raises favorable conditions and answers pertinent questions regarding why the CQ increases among SIE academic expatriates, reflected by their strong resolve and intention to remain at work. The significant result regarding the influence of Psycap on OCB shows that SIE academic expatriates have a significant effect on their lives, which generally leads to a higher degree of OCB determination in their work (Hackman & Oldman, 1976). First, the researchers discovered that CQ is related to the performance of SIE academics positively. The findings show a propensity for better understanding among SIE academic expatriates with higher CQ in a culturally different work environment. It also means that SIE academics with a higher CQ blend more culturally at work. This meant more opportunities for academics SIE to connect with the local people, eat food, understand various religious and social customs, enjoy different kinds of entertainment for as long as they were willing to adapt to a new culture on the job. This meant that this result corresponded to numerous preceding researches Aminullah et al., Cogent Business & Management (2022), 9: 2017546 https://doi.org/10.1080/23311975.2021.2017546 Page 22 of 32 (Bhaskar-Shrinivas et al., 2005; Caligiuri, 1997; Selmer, 1999; Shaffera et al., 2001; Tompson & Tompson, 1993). Findings further revealed that CQ played a vital role in comprehending job outcomes in these studies. Consequently, with higher CQ, people move to better results. Although theoretically, the social exchange between employers and workers becomes more positive (Blau, 1964) as CQ surges, employees tend to extend gratitude to the establishment where they work, which helps to increase their OCB and performance on the job (Morrison, 1994) and thus exhibit extra-role behaviors. Similarly, it contributes empirically to a theory that clarifies how the positive Psycap of employees influences how their CQ benefits the management of their institution. The results, which reveal a significant moderation result of psycap between CQ and WP, show that the followers’ positive Psycap has some importance in terms of work result. These types of employees tend to be very high in Psycap with resulting higher performance. The connection between these two variables (Avey et al., 2011) represents the principal advancement in this research. Therefore, people with higher PsyCap levels are expected to realise constructive and higher work performance in an organisation (Bitmiş & Ergeneli, 2013; Luthans et al., 2008). 7.1. Implication From this perspective, this research contributes theoretically and practically and future research suggestions in the Psycap literature. In theory, this research is the first to study the influence of CQ in expatriate academics on the Psycap and work results (ITR, OCB, and OCB). It has validated the psycap theory by broadening its applicability (Luthans & Youssef, 2004) to the academic setting, largely ignored in the existing literature. PsyCap is a crucial antecedent of adaptive academic outcomes (autonomous motivation, academic achievement, and academic engagement), emphasising its significant’s findings. The research provided tentative evidence about the moderating effects of a PsyCap on job-specific outcomes, which is consistent with the proposed directions of Dawkins et al. (2013) about the need to investigate particular psychological processes that may explain why Psycap catalyses positive outcomes. The study also shows that the results from the workplaces received considerable domestic research attention. Job outcomes (ITR, OCB, and OCB), in particular, is a significant outcome that is relevant in both local and international audiences due to its ever-increasing relevance to 21 st -century educational quest. Another pertinent theoretical impact of this study is the predictive ability of CQ on Psycap. It is worth noting that lack of satisfaction with basic Psycap requirements weakens motivation and diminishes individual capability to conform to local and international exigencies (Deci et al., 2001; Montag et al., 2015). This research supports CQ’s harmonised work to impact expatriate academics’ psychological capacity through hope, optimism, self-efficacy, and stability. When you work and live overseas. Another major theoretical contribution to this study is the moderating role of Psycap. This is compatible with Malaysia’s domestic research findings 2013; Van den Broeck et al., 2008). Psycap is an important underlying mechanism to explain individual attitudes in an intercultural environment’s quest for better welfare. In addition to other researched variables such as cross-cultural adjustment, Psycap is absorbed as a dependable construct in the context of cross-cultural settings that can be considered as a mediator in upcoming studies. In practical terms, it is essential to note that CQ has the leverage to support expatriate academics Psycap abilities. Specifically, CQ shows greater variance than Psycap in job outcomes variables. Firstly, this investigation proposes that if higher institutions of learning want to improve the results of their expatriates, the institutions must demonstrate a greater comprehension of expected behaviours from among SIE academics. The performance assessments of expatriate academics should include OCB and WP. The development of CQ capacities could be seen as an effective intervention in support of OCB and WP. In addition, the evaluation of SIE academic’s CQ and Psycap potentials is put into perspective during pre-selection and recruitment of academic expatriates. 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