Full text
Depósito de investigación de la Universidad de Sevilla https://idus.us.es/ “This is an Accepted Manuscript of an article published in International Journal of Physical distribution & logistic management on 10 october 2018, available at: https://doi.org/10.1108/IJPDLM-06-2018-0233.”
International Journal of Physical Distribution & Logistics Management A Triple - A supply chain measurement model: validation and analysis Journal: International Journal of Physical Distribution & Logistics Management Manuscript ID IJPDLM-06-2018-0233 Manuscript Type: Research Paper Keywords: Agility, adaptability, alignment, Triple-A, supply chain, competitive advantage International Journal of Physical Distribution & Logistics Management
International Journal of Physical Distribution & Logistics Management $7ULSOH$VXSSO\FKDLQPHDVXUHPHQWPRGHO YDOLGDWLRQDQGDQDO\VLV $EVWUDFW Purpose7RHVWDEOLVKGHILQLWLRQVDQGGLPHQVLRQVRI7ULSOH$6&YDULDEOHVEDVHGRQD OLWHUDWXUHUHYLHZDQGWRYDOLGDWHD7ULSOH$VXSSO\FKDLQ6&PHDVXUHPHQWPRGHOXVLQJ DZRUOGZLGHPXOWLSOHLQIRUPDQWVDPSOH Design/methodology/approach )ROORZLQJ D OLWHUDWXUH UHYLHZ 7ULSOH$ 6& YDULDEOHV DJLOLW\DOLJQPHQWDQGDGDSWDELOLW\DUHFRQFHSWXDOL]HGDQGDOLVWRISRVVLEOHLWHPVLV FUHDWHGIRUWKHLUPHDVXUHPHQW$QLQWHUQDWLRQDOSODQWVDPSOHLVXVHGWRYDOLGDWHWKH FRQYHUJHQWDQGFULWHULRQYDOLGLWLHVRIWKHFRPSRVLWHVSURSRVHGWRPHDVXUH7ULSOH$6& Findings&RQWULEXWLRQVWRWKHOLWHUDWXUHFODULILFDWLRQRI7ULSOH$6&YDULDEOHFRQFHSWV LGHQWLILFDWLRQRINH\GLPHQVLRQVRI7ULSOH$6&YDULDEOHVGHYHORSPHQWRIDYDOLGDWHG 7ULSOH$ 6& PHDVXUHPHQW VFDOH IRU IXWXUH HPSLULFDO UHVHDUFK DQG LQGXVWULDO DSSOLFDWLRQV Research limitations/implications $ ULJRURXVO\ YDOLGDWHG LQVWUXPHQW LV QHHGHG WR PHDVXUH7ULSOH$6&YDULDEOHVDQGHQDEOHUHVHDUFKHUVWRFUHGLEO\WHVWWKHRULHVUHJDUGLQJ FDXVDOOLQNVEHWZHHQFDSDELOLWLHVSUDFWLFHVDQGSHUIRUPDQFH Practical implications3URSRVDORIDVFDOHIRUXVHE\PDQDJHUVRIGLIIHUHQWIXQFWLRQVWR DQDO\]H7ULSOH$6&GHSOR\PHQWLQWKHFRPSDQ\ Originality/value7KHRQO\7ULSOH$6&VFDOHXVHGLQWKHSUHYLRXVOLWHUDWXUHKDVVHULRXV OLPLWDWLRQV VFDOHV ZHUH QRW WDNHQ IURP DQ H[WHQGHG OLWHUDWXUH UHYLHZ GDWD ZHUH FROOHFWHGIURPVLQJOHUHVSRQGHQWVLQDVLQJOHFRXQWU\7KLVLVWKHILUVWYDOLGDWHG7ULSOH$ 6&PHDVXUHPHQWPRGHOWRRYHUFRPHWKHVHOLPLWDWLRQV Keywords:$JLOLW\ DGDSWDELOLW\ DOLJQPHQW 7ULSOH$ VXSSO\ FKDLQ FRPSHWLWLYH DGYDQWDJH Paper type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³UHVSRQGV WR VKRUWWHUP FKDQJHV LQ GHPDQG RU VXSSO\ TXLFNO\ KDQGOHV H[WHUQDO GLVUXSWLRQV VPRRWKO\´ DQ DGDSWDEOH 6& ³DGMXVWV WKH VXSSO\ FKDLQ¶V GHVLJQ WR PHHW VWUXFWXUDO VKLIWV LQ PDUNHWV PRGLILHV VXSSO\ QHWZRUN WR VWUDWHJLHV SURGXFWV DQG WHFKQRORJLHV´ DQ DOLJQHG 6& ³DOLJQV WKH LQWHUHVWV RI DOO WKH ILUPV LQ WKH VXSSO\ FKDLQ ZLWK WKHLU RZQ´,QDWKHRUHWLFDOSDSHUPHQWLRQLQJ/HH¶VZRUN.HWFKHQDQG+XOW VWDWHWKDWWKHHIIHFWLYHQHVVRIVWUDWHJLF6&PDQDJHPHQWLVFORVHO\OLQNHGWRWKHVHWKUHH YDULDEOHVDQGWKDWEHVW6&¶VDUHGLVWLQJXLVKHGIURPWUDGLWLRQDO6&¶VE\WKHLUDSSURDFKWR DJLOLW\DGDSWDELOLW\DQGDOLJQPHQWDQGWKHLUDELOLW\WRSXUVXHFRPSHWLWLYHSULRULWLHV 7KH VHDUFK IRU D VXVWDLQDEOH FRPSHWLWLYH DGYDQWDJH LV HVVHQWLDO IRU D FRPSDQ\¶V VXUYLYDO DQG IRU PDLQWDLQLQJ DQG LPSURYLQJ LWV ORQJWHUP FRPSHWLWLYH SRVLWLRQ 7KXV Page 1 of 20 International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management FRQILUPLQJZKHWKHUWKH7ULSOH$6&FRQWULEXWHVWRZDUGWKLVFDQKDYHPDMRUPDQDJHULDO LPSOLFDWLRQV +RZHYHU DV /HH GLG QRW GHYHORS RU YDOLGDWH DQ\ VFDOHV IRU WKH 7ULSOH$6&YDULDEOHVHPSLULFDOWHVWVDUHQHHGHGWRHVWDEOLVKDVHWRIVFDOHVWRFRQILUP RUUHMHFWWKHWKHRUHWLFDOK\SRWKHVLVWKDWXQGHUOLHV/HH¶VVWDWHPHQW ,QWKHOLWHUDWXUHGHILQLWLRQVDQGPHDVXUHVRIWKH7ULSOH$6&YDULDEOHVDUHVFDUFHDQG GLYHUVH)HZHPSLULFDOVWXGLHVH[LVWWKDWVHSDUDWHO\YDOLGDWHHDFKRIWKHVHYDULDEOHVHJ /Let al.(FNVWHLQHWDO6NLSZRUWKHWDO7RRXUNQRZOHGJHRQO\ :KLWWHQ et al. GHYHORSV D 7ULSOH$ 6& VFDOH FRQVWUXFW ODWHU XVHG E\ $WWLD ,QERWKSDSHUV7ULSOH$6&LVDVHFRQGRUGHUFRQVWUXFWWKDWLQFOXGHVWKUHHILUVW RUGHUVFDOHVDJLOLW\DOLJQPHQWDQGDGDSWDELOLW\7KHILUVWRUGHUVFDOHVYDOXHVDUHXVHG DVLQGLFDWRUVWRFDOFXODWHDQDGGLWLYHVFDOHIRU7ULSOH$6&7KHVHVFDOHVDUHGHYHORSHG EDVHGRQO\RQIDFWRUVWKDW/HHLQGLFDWHGDVIHDWXUHVRIHDFKYDULDEOH+RZHYHU :KLWWHQ et al. FDOO IRU DGGLWLRQDO LQYHVWLJDWLRQV WR RYHUFRPH VRPH RI WKH OLPLWDWLRQV RI WKHLU UHVHDUFK D VFDOHV QRW WDNHQ IURP WKH OLWHUDWXUH E GDWD FROOHFWHG IURPVLQJOHUHVSRQGHQWV)XUWKHUPRUHWKHSDSHULVIRFXVHGRQWKH86$DORQHOLPLWLQJ DQ\JHQHUDOL]DWLRQRIWKHUHVXOWVDQGLWJLYHVQRLQIRUPDWLRQDERXWWKHIXOO7ULSOH$6& VFDOHYDOLGDWLRQSURFHVV &RQVHTXHQWO\OLWWOHUHVHDUFKKDVEHHQGHYHORSHGRQWKLVWRSLFDQGWKHUHLVDODFNRI FOHDU GHILQLWLRQV DQG XQGHUVWDQGLQJ RI WKH 7ULSOH$ 6& YDULDEOH FRQFHSWV DQG GLPHQVLRQV$UDQD6RODUHVet al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age 2 of 20International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management 2XU V\VWHPDWLF OLWHUDWXUH UHYLHZ IROORZHG WKH IROORZLQJ VWHSV 7UDQILHOG et al. 0HGLQD/RSH] HW DO 'XUDFK et al. LGHQWLILFDWLRQ RI WKH ILHOG RI VWXG\ UHVHDUFK TXHVWLRQ DQG SHULRG IRU DQDO\VLV VHOHFWLRQ RI LQIRUPDWLRQ VRXUFHV VHDUFK PDQDJHPHQW DQG ILOWHULQJ RI VHDUFK UHVXOWVDQDO\VLVDQG UHSRUWLQJ RI WKH UHVXOWV 7KH ILHOG RI VWXG\ ZDV GHILQHG DFFRUGLQJ WR WKH UHVHDUFK REMHFWLYH 7KH DQDO\]HG SHULRG FRYHUHGSDSHUVSXEOLVKHGXSWR7ZRPDLQUHOHYDQWDFDGHPLFGDWDEDVHV:R6DQG 6FRSXV ZHUH VHOHFWHG .H\ZRUGV XVHG LQ FRPELQDWLRQ ZLWK ³VXSSO\ FKDLQ´ ZHUH ³DJLOLW\´³DGDSWDELOLW\´³DOLJQ´DQG³7ULSOH$´7KHVQRZEDOOWHFKQLTXHZDVDSSOLHG WRLQFOXGHDVPXFKRIWKHUHOHYDQWOLWHUDWXUHDVSRVVLEOH&RQWHQWDQDO\VLVZDVSHUIRUPHG RQWKHVHOHFWHGSDSHUVEDVHGRQWKHREMHFWLYHVRIWKLVUHVHDUFK 7KH IROORZLQJ VXEVHFWLRQV DQDO\]H 7ULSOH$ 6& YDULDEOH FRQVWUXFWV DQG GLPHQVLRQV LQFOXGHGLQVFDOHVLQWKHSUHYLRXVOLWHUDWXUH SC agility construct $FFRUGLQJWR/HHDQDJLOH6&UHDFWVTXLFNO\WRUDSLGRUXQH[SHFWHGVKLIWVLQ GHPDQG RU VXSSO\ 7KH DJLOH6& LV PDUNHW VHQVLWLYH ZKLFK LPSOLHV WKH FDSDELOLW\ RI LQWHUSUHWLQJ DQG UHVSRQGLQJ WR UHDO GHPDQG 0DVRQ et al. 7KHUH LV PXFK DPELJXLW\ DQG FRQIXVLRQ DURXQG ERWK WKH GHILQLWLRQ RI DJLOLW\ DQG LWV GLPHQVLRQV $UDQD6RODUHVet al.*OLJRUDQG+ROFRPE6&DJLOLW\KDVEHHQDQDO\]HG DVDEURDGPXOWLGLPHQVLRQDOFRQFHSWEULGJLQJPDQ\GLVFLSOLQHV/Let al.EXWWKH WKHRUHWLFDO EDVLV IRU XQGHUVWDQGLQJ 6& DJLOLW\ UHPDLQV IUDJPHQWHG /L et al., 2ULJLQDOO\ IRFXVHG RQ WKH SURGXFWLRQ GRPDLQ DJLOLW\ ZDV RULHQWHG WRZDUG DFKLHYLQJ UHGXFHGVHWXSWLPHVDQGJUHDWHUUHVSRQVLYHQHVVWRFKDQJHVLQSURGXFWPL[DQGYROXPH 6FKROWHQ et al. /DWHU DJLOLW\ ZDV H[WHQGHG WR WKH ZLGHU EXVLQHVV DQG 6& FRQWH[WV $V WKHLU GLYHUJHQW YLHZV GHPRQVWUDWH VFKRODUV LQ GLYHUVH GLVFLSOLQHV HPSKDVL]H GLVWLQFW IDFHWV RI DJLOLW\ /L et al. $FFRUGLQJ WR /HH WKUHH HOHPHQWV RI 6& DJLOLW\ FDQ EH KLJKOLJKWHG DQ HQYLURQPHQW WKDW LV YRODWLOH DQG XQSUHGLFWDEOHLQWKHVKRUWWHUPFKDQJHVLQERWKGHPDQGDQGVXSSO\DQGDIDVW UHVSRQVH WLPH 7KHVH HOHPHQWV DUH QRW XQDQLPRXVO\ LQFOXGHG LQ DQ\ RWKHU DXWKRUV¶ GHILQLWLRQVEXWWKHPDMRULW\KLJKOLJKWVSHHGDVDQLPSRUWDQWFKDUDFWHULVWLFRIDJLOLW\LQ WKH 6& DQG PRVW DOVR DJUHH WKDW LW UHVSRQGV WR XQH[SHFWHG FKDQJHV LQ WKH PDUNHW &KULVWRSKHUYDQ+RHNet al.,/HH6ZDIIRUGet al.,/Let al. 9HU\IHZVWXGLHVSURYLGHIRUPDOGHILQLWLRQVRI6&DJLOLW\HJ6ZDIIRUGet al. ,VPDLODQG6KDULIL/Let al.$UDQD6RODUHVet al.$GHWDLOHG DQDO\VLVRIDJLOLW\IURPGLIIHUHQWVFRSHVFDQEHIRXQGLQ$JDUZDOet al./Let al. /Let al.$UDQD6RODUHVet al.*OLJRUDQG+ROFRPEDQG <XVXIet al.6R6&DJLOLW\FDQEHGHILQHGDVWKHDELOLW\WRUDSLGO\GHWHFWDQG UHVSRQG WR VKRUWWHUP FKDQJHV LQ UHDO GHPDQG DQG VXSSO\LQ RUGHU WR JHQHUDWH RU PDLQWDLQDFRPSHWLWLYHDGYDQWDJH$UDQD6RODUHVet al. 7KHXQLGLPHQVLRQDOLW\YVPXOWLGLPHQVLRQDOLW\ GHEDWHDURXQG 6&DJLOLW\ KDV OHG WR PXFK FRQIXVLRQ DQG DPELJXLW\ DQG LW LV XQFRPPRQ IRU DQ\ WZR DUWLFOHV WR DGRSW WKH VDPHGHILQLWLRQDQGFRQVWUXFW*OLJRUet al.$QXPEHURIVWXGLHVKLJKOLJKWWKH XUJHQWQHHGWRGHYHORSDVHWRIPHDVXUHPHQWVWRH[SORUHWKHNH\GULYHUVRI6&DJLOLW\ $JDUZDOet al.:Xet al.2XUOLWHUDWXUHDQDO\VLVUHYHDOVWKDWVRPHYHU\ GLYHUVHFRQVWUXFWVGLPHQVLRQVDQGLWHPVDUHXVHGWRPHDVXUH6&DJLOLW\6RPHVWXGLHV XVH XQLGLPHQVLRQDO 6& DJLOLW\ FRQVWUXFWV VHH $QQH[ LQ DGGLWLRQDO PDWHULDO :KHQ EXLOWDVDPXOWLGLPHQVLRQDOFRQVWUXFW6&DJLOLW\KDVEHWZHHQWZR'H*URRWHDQG0DU[ Page 3 of 20 International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management DQGVL[GLPHQVLRQV6DQJDULDQG5D]PL9DQ+RHNVRWKHUDQJHRI VFDOHVLVYHU\ZLGH$QQH[VXPPDUL]HVWKH6&DJLOLW\GLPHQVLRQVHVWDEOLVKHGLQWKH PDLQSUHYLRXVOLWHUDWXUH 7KHUHIRUHVRPHH[WUHPHO\KHWHURJHQHRXVIRFXVHVXQGHUSLQ6&DJLOLW\UHVHDUFKZKLFK KDV EHHQ DSSURDFKHG XVLQJ GLIIHUHQW FRQFHSWV GLPHQVLRQV DQG PHDVXUHV 2I WKH QXPHURXV6&DJLOLW\GLPHQVLRQVWKRVHWKDWPHDVXUHWKHFDSDFLW\WRUDSLGO\GHWHFWVKRUW WHUPFKDQJHVLQWKHPDUNHWDQGUDSLGO\UHVSRQGWRVKRUWWHUPFKDQJHVLQGHPDQGDQG VXSSO\VWDQGRXW$V&KULVWRSKHUVWDWHVWKHDJLOH6&VKRXOGUHVSRQGUDSLGO\WR FKDQJHVERWKLQWHUPVRIYROXPHDQGYDULHW\&RQVLGHULQJWKHSUHYLRXVOLWHUDWXUHWKH SUHVHQWVWXG\HVWDEOLVKHVWKHIROORZLQJGLPHQVLRQVRI6&DJLOLW\ x6KRUWWHUPPDUNHWVHQVLWLYLW\$ELOLW\WRUDSLGO\GHWHFWVKRUWWHUPFKDQJHVLQ UHDOGHPDQGDQGVXSSO\ x9ROXPH IOH[LELOLW\ $ELOLW\ WR DGDSW SURGXFW YROXPHV WR UDSLGO\ UHVSRQG WR VKRUWWHUPFKDQJHVLQGHPDQGDQGVXSSO\ x9DULHW\IOH[LELOLW\$ELOLW\WRDGDSWSURGXFWUDQJHWRUDSLGO\UHVSRQGWRVKRUW WHUPFKDQJHVLQGHPDQGDQGVXSSO\ SC adaptability construct ,Q D WXUEXOHQW DQG FRPSOH[ PDUNHW HQYLURQPHQW DGDSWDELOLW\ LV RQH RI WKH NH\ SUHUHTXLVLWHV IRU JRRG EXVLQHVV SHUIRUPDQFH DQG D VRXUFH RI VXVWDLQDEOH FRPSHWLWLYH DGYDQWDJHV7XRPLQHQet al.$GDSWDELOLW\UHIHUVWRDZLOOLQJQHVVWRUHFRQILJXUH WKH 6& ZKHQ QHFHVVDU\ GLVSHQVLQJ ZLWK OHJDF\ LVVXHV DQG WKH ZD\ WKDW WKH 6& SUHYLRXVO\RSHUDWHG/HH$QDGDSWDEOH6&GHSHQGVRQLQIRUPDWLRQV\VWHPVWR UHFRJQL]H PDUNHW FKDQJHV DQG WKHQ UHDFWV DSSURSULDWHO\ E\ IRU H[DPSOH PRYLQJ WR GLIIHUHQWIDFLOLWLHVXVLQJGLIIHUHQWVXSSOLHUVRURXWVRXUFLQJ.HWFKHQDQG+XOW WKHPRUHFRPSOH[WKHHQYLURQPHQWWKDWDFRPSDQ\FDQGHDOZLWKWKHPRUHDGDSWDEOHLW LVDQGWKHJUHDWHUWKHSRVVLELOLW\WKDWLWFDQVXUYLYHRYHUWLPH7XRPLQHQet al. 6RPHUHVHDUFKH[LVWVWKDWIRFXVHVRQDGDSWDELOLW\LQWKHVWUDWHJLFDQGRUJDQL]DWLRQDO GRPDLQHJ.DWD\DPDDQG%HQQHWW7DQDQG7LRQJ7XRPLQHQet al. EXW YHU\ OLWWOH UHVHDUFK KDV EHHQ GHYHORSHG LQ WKH 6& FRQWH[W HJ 6FKRHQKHUU DQG 6ZLQN (FNVWHLQ et al. 6HYHUDO GHILQLWLRQV RI DGDSWDELOLW\ LQ GLIIHUHQW GRPDLQVDUHJLYHQLQ$UDQD6RODUHVet al.%DVHGRQWKHSUHYLRXVOLWHUDWXUH6& DGDSWDELOLW\FDQEHGHILQHGDVWKH6&¶V DELOLW\WRDGDSWLWVVWUDWHJLHVSURGXFWV DQGRU WHFKQRORJLHVWRVWUXFWXUDOPDUNHWFKDQJHV$UDQD6RODUHVet al. (PSLULFDO 6& DGDSWDELOLW\ UHVHDUFK LV VFDUFH ,Q VRPH VWXGLHV WKH 6& DGDSWDELOLW\ FRQVWUXFW LV EXLOW DV D XQLGLPHQVLRQDO VFDOH DQG YHU\ OLWWOH UHVHDUFK GHYHORSV DQG YDOLGDWHVDPXOWLGLPHQVLRQDOFRQVWUXFWVHH$QQH[LQDGGLWLRQDOPDWHULDO %DVHGRQSUHYLRXVVWXGLHVWKHSUHVHQWUHVHDUFKFRQVLGHUVWKUHHPDLQGLPHQVLRQVRI WKH6&DGDSWDELOLW\FRQVWUXFW ‡6&2UJDQL]DWLRQDO'HVLJQ$ELOLW\WRFKDQJH6&SURFHVVHVDQGVWUXFWXUHVLQOLQH ZLWKPDUNHWFKDQJHV ‡8VHRIWHFKQRORJ\$ELOLW\WRLQWURGXFHQHZWHFKQRORJLHVLQSURFHVVHVSURGXFWV DQGLQIRUPDWLRQV\VWHPVEDVHGRQWKHGHWHFWLRQRIWHFKQRORJLFDOF\FOHV ‡0HGLXPDQGORQJWHUPPDUNHWNQRZOHGJH$ELOLW\WRGHWHFWWUHQGVDQGSRVVLEOH PHGLXPDQGORQJWHUPFKDQJHVLQWKHPDUNHWLQZKLFKWKH6&LVRSHUDWLQJHJ Page 4 of 20International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management FKDQJHVLQFXVWRPHUWDVWHVDQGQHHGVLQWKHHFRQRP\LQQHZFRPSHWHQFHVLQ UHJXODWLRQVLQWKHSURGXFWOLIHF\FOHLQWKHWHFKQRORJLFDOF\FOHHWF SC alignment construct 6& DOLJQPHQW LV DQ LPSRUWDQW HPHUJLQJ LVVXH :RQJ et al. EXW WKH FXUUHQW OLWHUDWXUH RQ WKLV WRSLF LV ERWK IUDJPHQWHG DQG ODUJHO\ WKHRUHWLFDO 6NLSZRUWK et al. 7KHRULJLQRIWKLVFRQFHSWFDQEHIRXQGLQRUJDQL]DWLRQDODQGVWUDWHJLFDOLJQPHQW )LUPVFDQQRWEHFRPSHWLWLYHLIWKHLUEXVLQHVVDQGLQIRUPDWLRQWHFKQRORJ\VWUDWHJLHVDUH QRWDOLJQHG $OLJQPHQWUHIHUVWRHQVXULQJWKDWDOO6&SDUWLFLSDQWV¶LQWHUHVWVDUHPXWXDOO\FRKHUHQW /HH6&DOLJQPHQWLPSOLHVVWUDWHJLFFRRUGLQDWLRQDQGFROODERUDWLRQEHWZHHQ6& PHPEHUVWRPDQDJHLQWUDDQGLQWHUILUPUHODWLRQVKLSVDQGLVUHODWHGWRWKHZD\WKDW6& RSHUDWLRQV DQG DFWLYLWLHV VKRXOG EH PDQDJHG WR PHHW WKH GHPDQGV RI SURGXFWPDUNHW VSHHG DQG FRPSOH[LW\ WKURXJK WKH V\QFKURQL]DWLRQ DQG FRRUGLQDWLRQ RI RSHUDWLRQV .HKRHet al.,QFHQWLYHVPXVWWKHUHIRUHEHRUJDQL]HGVRWKDWDOOSDUWQHUV¶LQWHUHVWV DUH DOLJQHG &RQVLGHULQJ WKH SUHYLRXV OLWHUDWXUH 6& DOLJQPHQW FDQ EH GHILQHG DV WKH DELOLW\WRVKDUHLQIRUPDWLRQUHVSRQVLELOLWLHVDQGUROHVDQGLQFHQWLYHVZLWK6&PHPEHUV WRV\QFKURQL]HDQGFRRUGLQDWHSURFHVVHVDQGDFWLYLWLHV$UDQD6RODUHVet al. 6&DOLJQPHQWLVWKHZD\LQZKLFKRSHUDWLRQVDQGDFWLYLWLHVDORQJWKH6&VKRXOGEH PDQDJHG WR PHHW GHPDQGV RI SURGXFWPDUNHW VSHHG DQG FRPSOH[LW\ WKURXJK WKH V\QFKURQL]DWLRQ DQG FRRUGLQDWLRQ RI RSHUDWLRQV .HKRH et al. ,W LV SURGXFHG ZKHQ LQIRUPDWLRQ UHVSRQVLELOLWLHV DQG UROHV DQG LQFHQWLYHV DUH VKDUHG DPRQJ 6& PHPEHUVWRV\QFKURQL]HDQGFRRUGLQDWHSURFHVVHVDQGDFWLYLWLHV$UDQD6RODUHVet al. 6RPH SUHYLRXV UHVHDUFK DQDO\]HV GLIIHUHQW LQGHSHQGHQW GLPHQVLRQV RI 6& DOLJQPHQWZKHUHDVLQRWKHUSDSHUV6&DOLJQPHQWLVEXLOWDVHLWKHUDXQLGLPHQVLRQDORUD PXOWLGLPHQVLRQDO VFDOH VHH $QQH[ LQ DGGLWLRQDO PDWHULDO 0XOWLGLPHQVLRQDO VFDOHV DUHGHYHORSHGWKURXJKWKUHHEDVLFGLPHQVLRQV$UDQD6RODUHVet al.6LPDWXSDQJ DQG6ULGKDUDQ3LSODQLDQG)XZKLFKWKHSUHVHQWVWXG\FRQFHSWXDOL]HVDV IROORZV ‡,QFHQWLYH DOLJQPHQW $ELOLW\ WR FOHDUO\ GHILQH HDFK PHPEHU¶V UROHV WDVNV DQG UHVSRQVLELOLWLHVLQFKDLQSURFHVVHVWRSUHYHQWDQ\FRQIOLFWVZKHUHYHUSRVVLEOH ‡,QIRUPDWLRQ DOLJQPHQW $ELOLW\ WR FRRUGLQDWH HDFK SDUWQHU¶V LQWHUHVWV ZLWK WKH VXSSO\FKDLQ¶VRYHUDOOLQWHUHVWVE\GHILQLQJUHODWLRQVKLSVRUDJUHHPHQWVLQZKLFK ULVNVFRVWVDQGEHQHILWVDUHVKDUHGHTXLWDEO\ ‡3URFHVVDOLJQPHQW$ELOLW\WRVKDUHDQGH[FKDQJHNQRZOHGJHDQGLPSRUWDQWDQG FRUUHFWLQIRUPDWLRQIRUWKHSODQQLQJFRQWUROOLQJDQGGHFLVLRQPDNLQJWKDWDIIHFW WKHZKROHFKDLQ Triple-A SC construct $UDQD6RODUHVet al.SURSRVHGLPHQVLRQVDQGIDFWRUVWKDWFKDUDFWHUL]HWKH7ULSOH $ 6& YDULDEOHV IURP D WKHRUHWLFDO SHUVSHFWLYH 9HU\ IHZ SDSHUV IRFXV RQ WKLV WRSLF HPSLULFDOO\ 6RPH DQDO\]H WKH WKUHH 7ULSOH$ 6& YDULDEOHV LQ WKH VDPH IUDPHZRUN $QQH[ LQ DGGLWLRQDO PDWHULDO DV LQGLYLGXDO LQGHSHQGHQW XQLGLPHQVLRQDO YDULDEOHV 'RQJDQG'RQJ'XEH\et al.,'XEH\DQG*XQDVHNDUDQEXWGRQRW YDOLGDWHWKHVFDOHVIRUWKH7ULSOH$6&YDULDEOHV 2QO\:KLWWHQet al.DQGODWHU$WWLDEXLOGLQJRQWKHIRUPHUGHYHORSD 7ULSOH$ 6& PXOWLGLPHQVLRQDO FRQVWUXFW EDVHG RQ FRPPRQ IDFWRUV :KLWWHQ et al. Page 5 of 20 International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management GHYHORS DQ HPSLULFDO VWXG\ EDVHG RQ D VXUYH\ RI $3,&6 PHPEHUV DQG SURSRVH D 7ULSOH$ PHDVXUHPHQW PRGHO ZLWK LWHPV LQLWLDOO\ EXW LQGLFDWRUV RPLWWHG GXULQJ WKH VDPSOH GDWD RSWLPL]DWLRQ SURFHVV 7KHVH LWHPV DUH XVHG WR FDOFXODWH ILUVWRUGHU FRQVWUXFWV RI DJLOLW\ DGDSWDELOLW\ DQG DOLJQPHQW $IWHU WKHLU FDOFXODWLRQ WKHVH FRQVWUXFWV¶ YDOXHV DUH XVHG DV LQGLFDWRUV WR FDOFXODWH DQ DGGLWLYH 7ULSOH$6&FRQVWUXFW$OOWKHPRGHO¶VJRRGQHVVRIILWLQGLFDWRUVDUHDERYHWKHFXWRII YDOXHV IRU D JRRG ILW 7KH SDSHU GRHV QRW SUHVHQW GDWD IRU WKH IXOO VFDOH YDOLGDWLRQ SURFHVV DV LWV REMHFWLYH LV WR SURYH WKH 7ULSOH$ 6&SHUIRUPDQFH UHODWLRQVKLSV %URDGHQLQJ WKH VFDOHV¶ FRQWHQW YDOLGLW\ LV VWLOO SHQGLQJ DV DUH DVVHVVLQJ ZKHWKHU WKH DGGLWLYHPRGHODGHTXDWHO\UHSUHVHQWVWKH7ULSOH$6&FRQFHSWSURSRVHGE\/HH DQG FRQILUPLQJ GLVFULPLQDQW YDOLGLW\ FULWHULRQ YDOLGLW\ UHVSRQVLYHQHVV DQG LQWHUSUHWDELOLW\,QWKLVUHVSHFW:KLWWHQet al.LQGLFDWHWKDWWKHLUGDWDFROOHFWLRQ IURPVLQJOHUHVSRQGHQWVLVDPDMRUOLPLWDWLRQDQGFDOOIRUDGGLWLRQDOVWXGLHVZLWKQHZ VDPSOHVDQGWKHDGRSWLRQRI6&DJLOLW\DGDSWDELOLW\DQGDOLJQPHQWVFDOHVWDNHQIURP WKHOLWHUDWXUHDV/HH¶VPHWKRGVDUHWKHVROHEDVLVIRUWKHVFDOHVWKDWWKH\XVHWR VHFXUH7ULSOH$6&YDULDEOHV ,QKLVODWHUZRUN$WWLDDGRSWVWKH:KLWWHQet al.7ULSOH$6&VFDOHV DQGDQDO\]HVGDWDIURPFRPSDQLHVLQWKH(J\SWLDQWH[WLOHLQGXVWU\WRH[DPLQHWKH HIIHFWRI7ULSOH$6&PDUNHWLQJVWUDWHJ\DOLJQPHQWRQSHUIRUPDQFH,QWKHVDPSOHWKH LQWHUQDO FRQVLVWHQF\ LQGLFHV IRU WKH 6& DJLOLW\ DOLJQPHQW DQG DGDSWDELOLW\ VFDOHV DUH EURDGO\ DFFHSWDEOH WKH 6& DJLOLW\ DOLJQPHQW DQG DGDSWDELOLW\ VFDOHV¶ LQWHUQDO FRQVLVWHQF\YDOXHVDQGH[WUDFWHGYDULDQFHVDUHJRRGEXWWKH6(0PRGHOILWLQGLFHVDUH RQO\JHQHUDOO\EURDGO\DFFHSWDEOH+RZHYHUWKHDXWKRUGRHVQRWUHSRUWDQ\FRUUHODWLRQ EHWZHHQWKH7ULSOH$6&FRQVWUXFWV,WLVZRUWKQRWLQJWKDWWKH6&DJLOLW\FRQVWUXFWLQ WKLVVWXG\KDVLQGLFDWRUVLQVWHDGRIWKHXVHGE\:KLWWHQet al.WKHRWKHU GLVFDUGHGGXULQJWKHVDPSOHGDWDRSWLPL]DWLRQSURFHVV &RQVHTXHQWO\ D YDOLGDWHG 7ULSOH$ 6& PHDVXUHPHQW PRGHO WKDW RYHUFRPHV WKH DIRUHPHQWLRQHGOLPLWDWLRQVLVQHHGHGWRDGYDQFHUHVHDUFKLQWKLVILHOG 0HWKRGRORJ\ The sample 2XUHPSLULFDODQDO\VLVXVHVWKHFXUUHQWIRXUWKURXQGGDWDEDVHRIWKHLQWHUQDWLRQDO+LJK 3HUIRUPDQFH 0DQXIDFWXULQJ 3URMHFW REWDLQHG IURP PDQXIDFWXULQJ SODQWV ZLWKRYHUHPSOR\HHVLQWKUHHLQGXVWULHVDXWRPRWLYHFRPSRQHQWVHOHFWURQLFV DQG PDFKLQHU\ LQ GHYHORSHG FRXQWULHV RQ FRQWLQHQWV $XVWULD )LQODQG*HUPDQ\,WDO\-DSDQ6SDLQ6ZHGHQ8. DQGHPHUJLQJ%UD]LO&KLQD,VUDHO.RUHD7DLZDQ9LHWQDP 7KHXQLWRIREVHUYDWLRQLVWKHPDQXIDFWXULQJSODQW3ODQWVLQDQ\JLYHQFRXQWU\ EHORQJWRGLIIHUHQWSDUHQWFRUSRUDWLRQV The survey 7KHLWHPVDQGVFDOHVXVHGDVPHDVXUHPHQWLQVWUXPHQWVLQWKH+30LQWHUQDWLRQDOVXUYH\ ZHUH LQLWLDOO\ GHYHORSHG IURP DQ H[WHQVLYH UHYLHZ RI WKH PDQXIDFWXULQJ SUDFWLFHV OLWHUDWXUH (DFK TXHVWLRQQDLUH LQ WKLV UHVHDUFK LV WDLORUHG WR WKH H[SHUWLVH RI WKH IRFDO LQIRUPDQW IROORZLQJ WKH NH\ LQIRUPDQW PHWKRG %DJR]]L et al. 7KH YDULRXV PHDVXUHPHQWVFDOHVDQG TXHVWLRQVDUH OLVWHG LQ TXHVWLRQQDLUHVGLUHFWHGDW GLIIHUHQW PDQDJHPHQWSRVLWLRQVLQWKHSODQW7KH\DUHDOODQVZHUHGE\GLIIHUHQWPDQDJHUVRQ Page 6 of 20International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management HDFKIXQFWLRQDOOHYHOH[FHSWIRUWKH3ODQW0DQDJHUTXHVWLRQQDLUHGHOLYHULQJDWRWDORI VXUYH\V SHU SODQW 5HVSRQVHV IRU GHSHQGHQW DQG LQGHSHQGHQW YDULDEOHV DUH JLYHQ E\ GLIIHUHQWSHRSOH0DQ\RIWKHPHDVXUHPHQWVFDOHVDUHLQFOXGHGLQDWOHDVWWZRGLIIHUHQW TXHVWLRQQDLUHV WRHQDEOH LQIRUPDWLRQWULDQJXODWLRQ DQG PLQLPL]HYDULDELOLW\ FDXVHGE\ GLIIHUHQFHV EHWZHHQ LQGLYLGXDOV WKXV JXDUDQWHHLQJ JUHDWHU LQVWUXPHQW UHOLDELOLW\ 7KLV JLYHVDFURVVVHFWLRQRIWKHSODQWVDQGWKXVSUHYHQWVLQGLYLGXDOELDV9DQ%UXJJHQet al. 6DNDNLEDUD et al. ZKLOVW VLPXOWDQHRXVO\ LPSURYLQJ YDOLGLW\ 7KH VFDOH LWHPV DQG TXHVWLRQV DUH LQ GLIIHUHQW RUGHUV LQ WKH TXHVWLRQQDLUHV WR SUHYHQW DQ\ UHVSRQGHQW ELDV LWHPV ZHUH WKHUHIRUH QRW JURXSHG E\ VFDOH LQ WKH TXHVWLRQQDLUHV EXW UDQGRPO\OLVWHGWRSUHYHQWLWHPSUR[LPLW\WULJJHULQJDQ\UHVSRQVHSDWWHUQV Operationalization 7ULSOH$6&YDULDEOHLWHPVZHUHPHDVXUHGRQD±/LNHUWVFDOHUHTXHVWLQJLQIRUPDQWV¶ SHUFHSWLRQV VWURQJO\GLVDJUHH QHLWKHUDJUHHQRUGLVDJUHH VWURQJO\DJUHH)RU HDFKLWHPSODQWOHYHOGDWDZHUHFDOFXODWHGDVDQDYHUDJHYDOXHRIDOOWKHYDOLGUHVSRQVHV DWWKHSODQW 7KH SURSRVHG PHDVXUHPHQW PRGHO LQFOXGHV ERWK ILUVWRUGHU DQG KLJKHURUGHU FRPSRVLWHFRQVWUXFWV+DLU et al.%DVHGRQWKHOLWHUDWXUHVHYHUDOGLPHQVLRQVDUH DOVRWDNHQLQWRFRQVLGHUDWLRQIRUHDFK7ULSOH$6&YDULDEOHSUHYHQWLQJWRRPDQ\LWHPV EHLQJ ORDGHG RQWR DQ\ VLQJOH IDFWRU WKH PD[LPXP ZHLJKW PD\ EH LQIOXHQFHG E\ WKH QXPEHU RI FRQVWUXFW LWHPV DQG WKHUHIRUH DIIHFW WKH OLNHOLKRRG RI WKHLU SURYLQJ VLJQLILFDQW+DLUet al.7KH6&DJLOLW\DGDSWDELOLW\DQGDOLJQPHQWFRQVWUXFWVDUH RSHUDWLRQDOL]HGDVDFRPSRVLWHDJJUHJDWHPXOWLGLPHQVLRQDOFRQVWUXFWZLWKHDFKEDVHG RQ WKUHH GLPHQVLRQV WKDW DUH WKH ILUVWRUGHU FRPSRVLWHV FDOFXODWHG IURP WKH PHDVXUHV WDNHQIURPWKHTXHVWLRQQDLUHV&RPSRVLWHVEDVHGRQVHYHUDOLWHPVGHYHORSHGWRDGDSWWR WKHFRQVWUXFW¶VWKHRUHWLFDODVSHFWV6DUVWHGWet al.HQDEOHWKHV\QWKHVL]DWLRQDQG PHDVXUHPHQWRIFRPSOH[FRQFHSWV7KHGLPHQVLRQVLQFOXGHGLQWKHTXHVWLRQQDLUHDQG WKHLU FRUUHVSRQGLQJ LWHPV DUH FKRVHQ WR FRPSOHPHQW HDFK RWKHU ,Q TXHVWLRQQDLUH GHVLJQHDFKRIWKHVHLWHPVUHSUHVHQWVDGLIIHUHQWDVSHFWRIWKHFRPSRVLWHZLWKZKLFKLW LVDVVRFLDWHGPHDQLQJWKDWQRQHFDQEHFRQVLGHUHGWREHHLWKHUUHGXQGDQWRUUHSODFHDEOH E\DQ\RWKHU+DLUet al7KH7ULSOH$6&LVPRGHOHGDVDWKUHHRUGHUFRPSRVLWH DJJUHJDWHPXOWLGLPHQVLRQDOFRQVWUXFW Validation Process 7KH YDOLGDWLRQ SURFHVV FRQVLVWHG RI WKUHH SKDVHV &RQWHQW YDOLGLW\ 3KDVH FRQYHUJHQW YDOLGLW\ 3KDVH D DQG FRQFXUUHQW FULWHULRQ YDOLGLW\ 3KDVH E 3URSRVHG JXLGHOLQHVIRUFRPSRVLWHPHDVXUHPHQWPRGHOVZHUHIROORZHGVHH)LJXUH )LJXUH 3KDVH&RQWHQWYDOLGLW\ 7R JXDUDQWHH FRQWHQW YDOLGLW\ SRVVLEOH 7ULSOH$ 6& LWHPV ZHUH WDNHQ IURP D OLWHUDWXUH UHYLHZ ,WHPV ZHUH VXEVHTXHQWO\ FODVVLILHG XVLQJ WKH 4VRUWLQJ WHFKQLTXH +DUGLQet al.HJLQLWLDOO\WZRDXWKRUVVHSDUDWHO\DVVLJQHGHDFKRIWKHLWHPV WRRQHRIWKHWKUHHFDWHJRULHV6&DGDSWDELOLW\6&DJLOLW\DQG6&DOLJQPHQW7KHWKLUG DXWKRUZDVZLWKKHOGDVDQDUELWHUWRVHWWOHDQ\GLVDJUHHPHQWV5HVXOWVZHUHFRPSDUHG DQGDQDJUHHGFODVVLILFDWLRQZDVSURSRVHG1RLWHPUHTXLUHGDGHFLVLRQE\WKHH[WHUQDO UHIHUHH7KHWZRDXWKRUVWKHQVHSDUDWHO\UHPRYHGUHGXQGDQWLWHPVIURPWKHOLVWLQHDFK Page 7 of 20 International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management RUUHMHFWLQJ/HH¶VVWDWHPHQW/DVWO\DEDWWHU\RI,PSRUWDQFH3HUIRUPDQFH0DWUL[ $QDO\VHV ,30$ FRXOG EH FRQGXFWHG LQ WKH IXWXUH WR JLYH SUDFWLWLRQHUV SUDFWLFDO VXJJHVWLRQV DV WR ZKLFK SURJUDPV WR LPSOHPHQW LQ WKHLU ILUPV WR LPSURYH WKHLU RUJDQL]DWLRQV¶UHVXOWV $FNQRZOHGJHPHQWV 7KLV VWXG\ KDV EHHQ FRQGXFWHG ZLWKLQ WKH IUDPHZRUNV RI WKH IROORZLQJ SURMHFWV µ$FFLyQ HVSHFLDO 6*8,7 6%$3$ +303URMHFW 86-XQWD GH $QGDOXFtD 6SDLQ 3$,', ([FHOOHQFH 3URMHFW 36(--XQWD GH $QGDOXFtD 6SDLQ DQG '3, 6SDQLVK 1DWLRQDO 3URJUDP RI ,QGXVWULDO 'HVLJQ DQG 3URGXFWLRQ 5HIHUHQFHV $JDUZDO $ 6KDQNDU 5 DQG 7LZDUL 0 . ³0RGHOLQJ WKH PHWULFV RI OHDQ DJLOH DQG OHDJLOH VXSSO\FKDLQ$Q$13EDVHGDSSURDFK´European Journal of Operational Research9RO1R SS±KWWSGRLRUJ'2,MHMRU $JDUZDO $ 6KDQNDU 5 DQG 7LZDUL 0 . ³0RGHOLQJ $JLOLW\ RI 6XSSO\ &KDLQ´ Industrial Marketing Management9RO1RSS± $OIDOOD/XTXH5DQG0HGLQD/RSH]&³6XSSO\&KDLQ0DQDJHPHQWXQKHDUGRILQWKHV FRUH WR WRGD\¶V FRPSDQ\´ Business History 9RO 1R SS KWWSVGRLRUJ $UDQD6RODUHV,0DFKXFD-$'DQG$OIDOOD/XTXH5³3URSRVHG)UDPHZRUNIRU5HVHDUFKLQ WKH 7ULSOH $ $JLOLW\ $GDSWDELOLW\ $OLJQPHQW LQ 6XSSO\ &KDLQV´ LQ )O\QQ HW DO (G Managing Global Supply Chain Relationships: Operations, Strategies and Practices,*,*OREDO+HUVKH\86$ SS'2,FK $WR 0 DQG 9DOOHMR * ³/RV HIHFWRV GH WHUFHUDV YDULDEOHV HQ OD LQYHVWLJDFLyQ SVLFROyJLFD´ 9ROSS±5HWULHYHGIURPKWWSGLJLWXPXPHVMVSXLKDQGOH $WWLD $ ³7HVWLQJ WKH HIIHFW RI PDUNHWLQJ VWUDWHJ\ DOLJQPHQW DQG 7ULSOH$ VXSSO\ FKDLQ RQ SHUIRUPDQFH LQ (J\SW´ EuroMed Journal of Business 9RO 1R SS± KWWSGRLRUJ(0-% %DJR]]L53<L<-DQG3KLOOLSV/:³$VVHVVLQJFRQVWUXFWYDOLGLW\LQRUJDQL]DWLRQDO UHVHDUFK´Administrative Science Quarterly9RO1RSS± %L=0/DQJ6<76KHQ:DQG:DQJ/³5HFRQILJXUDEOHPDQXIDFWXULQJV\VWHPVWKH VWDWH RI WKH DUW´ International Journal of Production Research 9RO 1R SS± KWWSGRLRUJ %ORPH&6FKRHQKHUU7DQG5H[KDXVHQ'³$QWHFHGHQWVDQGHQDEOHUVRIVXSSO\FKDLQDJLOLW\ DQGLWVHIIHFWRQSHUIRUPDQFHDG\QDPLFFDSDELOLWLHVSHUVSHFWLYH´International Journal of Production Research9RO1RSS±KWWSGRLRUJ %UDXQVFKHLGHO0-DQG6XUHVK1&³7KHRUJDQL]DWLRQDODQWHFHGHQWVRIDILUP¶VVXSSO\FKDLQ DJLOLW\IRUULVNPLWLJDWLRQDQGUHVSRQVH´Journal of Operations Management9R1RSS± KWWSGRLRUJMMRP &KDUOHV$/DXUDV0DQG9DQ:DVVHQKRYH/³$PRGHOWRGHILQHDQGDVVHVVWKHDJLOLW\RI VXSSO\ FKDLQV EXLOGLQJ RQ KXPDQLWDULDQ H[SHULHQFH´ International Journal of Physical Distribution and Logistics Management9RO1RSS± &KULVWRSKHU0³7KH$JLOH6XSSO\&KDLQ&RPSHWLQJLQ9RODWLOH0DUNHWV´Industrial Marketing Management9RO1RSS±KWWSGRLRUJ'2,6 &KULVWRSKHU 0 DQG +ROZHJ 0 ³6XSSO\ &KDLQ 0DQDJLQJ VXSSO\ FKDLQV LQ WKH HUD RI WXUEXOHQFH´International Journal of Physical Distribution and Logistics Management9RO1R SS± 'H*URRWH6(DQG0DU[7*³7KHLPSDFWRI,7RQVXSSO\FKDLQDJLOLW\DQGILUPSHUIRUPDQFH $QHPSLULFDOLQYHVWLJDWLRQ´International Journal of Information Management9RO1RSS± KWWSGRLRUJMLMLQIRPJW 'RQJ + DQG 'RQJ 6 ³6WXG\ DQG $SSOLFDWLRQ RI 6XSSOLHU 3HUIRUPDQFH (YDOXDWLRQ 6\VWHP %DVHGRQWKH7ULSOH$6XSSO\&KDLQ´Applied Mechanics and Materials, 9RO±SS± KWWSGRLRUJZZZVFLHQWLILFQHW$00 'XEH\ 5 6LQJK 7 DQG *XSWD 2. ³,PSDFW RI $JLOLW\ $GDSWDELOLW\ DQG $OLJQPHQW RQ +XPDQLWDULDQ /RJLVWLFV 3HUIRUPDQFH 0HGLDWLQJ (IIHFW RI /HDGHUVKLS´ Global Business Review 9RO1RSSGRL Page 14 of 20International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management 'XEH\ 5 DQG *XQDVHNDUDQ $ ³7KH VXVWDLQDEOH KXPDQLWDULDQ VXSSO\ FKDLQ GHVLJQ DJLOLW\ DGDSWDELOLW\ DQG DOLJQPHQW´ International Journal of Logistics Research and Applications 9RO 1RSS 'XUDFK&).HPEUR-DQG:LHODQG$³$QHZSDUDGLJPIRUV\VWHPDWLFOLWHUDWXUHUHYLHZVLQ VXSSO\ FKDLQ PDQDJHPHQW´ Journal of Supply Chain Management 9RO 1R SS'2, MVFP (FNVWHLQ'*RHOOQHU0%ORPH&DQG+HQNH0³7KHSHUIRUPDQFHLPSDFWRIVXSSO\FKDLQ DJLOLW\ DQG VXSSO\ FKDLQ DGDSWDELOLW\ WKH PRGHUDWLQJ HIIHFW RI SURGXFW FRPSOH[LW\´ International Journal of Production Research9RO1RSS± *OLJRU'0DQG+ROFRPE0&³8QGHUVWDQGLQJWKHUROHRIORJLVWLFVFDSDELOLWLHVLQDFKLHYLQJ VXSSO\ FKDLQ DJLOLW\ D V\VWHPDWLF OLWHUDWXUH UHYLHZ´ Supply Chain Management-An International Journal9RO1RSS±KWWSGRLRUJ *OLJRU'0+ROFRPE0&DQG6WDQN73³$0XOWLGLVFLSOLQDU\$SSURDFKWR6XSSO\&KDLQ $JLOLW\ &RQFHSWXDOL]DWLRQ DQG 6FDOH 'HYHORSPHQW´ Journal of Business Logistics 9RO 1R SS±KWWSGRLRUJMEO *OLJRU'0DQG+ROFRPE07KHURDGWRVXSSO\FKDLQDJLOLW\DQ5%9SHUVSHFWLYHRQWKHUROH RI ORJLVWLFV FDSDELOLWLHV ,QWHUQDWLRQDO -RXUQDO RI /RJLVWLFV 0DQDJHPHQW ± KWWSGRLRUJ,-/0 *OLJRU ' 0 (VPDUN & / DQG +ROFRPE 0 & ³3HUIRUPDQFH RXWFRPHV RI VXSSO\ FKDLQ DJLOLW\ :KHQ VKRXOG \RX EH DJLOH"´ Journal of Operations Management 9RO SS± KWWSGRLRUJMMRP +DUGLQ $ 0 &KDQJ - &- DQG )XOOHU 0 $ ³)RUPDWLYH YV 5HIOHFWLYH 0HDVXUHPHQW &RPPHQWRQ0DUDNDV-RKQVRQDQG&OD\´Journal of the Association for Information Systems 9RO1RSS +DLU - ) +XOW * 7 5LQJOH & 0 DQG 6DUVWHGW 0 A primer on partial least squares structural equation modeling (PLS-SEM)QGHGLWLRQ6DJH7KRXVDQG2DNV +HQVHOHU - +XERQD * DQG 5D\ 3 $ D ³8VLQJ 3/6 3DWK 0RGHOLQJ LQ 1HZ 7HFKQRORJ\ 5HVHDUFK× 8SGDWHG *XLGHOLQHV´ Industrial Management and Data Systems 9RO 1R SS± KWWSGRLRUJ,0'6 +HQVHOHU-5LQJOH&0DQG6DUVWHGW0E³7HVWLQJ0HDVXUHPHQW,QYDULDQFHRI&RPSRVLWHV 8VLQJ 3DUWLDO /HDVW 6TXDUHV´ International Marketing Review 9RO 1R SS KWWSVGRLRUJ,05 ,VPDLO+6DQG6KDULIL+³$EDODQFHGDSSURDFKWREXLOGLQJDJLOHVXSSO\FKDLQV´International Journal of Physical Distribution and Logistics Management 9RO SS± GRL -DUGH $ /RVLOOD - 0 DQG 9LYHV - ³0HWKRGRORJLFDO TXDOLW\ DVVHVVPHQW WRROV RI QRQ H[SHULPHQWDOVWXGLHV$V\VWHPDWLFUHYLHZ´$QDOHVGH3VLFRORJtD9RO1RSS .DEUD * DQG 5DPHVK $ ³,QIRUPDWLRQ 7HFKQRORJ\ 0XWXDO 7UXVW )OH[LELOLW\ $JLOLW\ $GDSWDELOLW\8QGHUVWDQGLQJ7KHLU/LQNDJHVDQG,PSDFWRQ+XPDQLWDULDQ6XSSO\&KDLQ0DQDJHPHQW 3HUIRUPDQFH´ Risk, Hazards & Crisis in Public Policy 9RO 1R SS GRLUKF .DWD\DPD+DQG%HQQHWW'³$JLOLW\DGDSWDELOLW\DQGOHDQQHVV$FRPSDULVRQRIFRQFHSWVDQG D VWXG\ RI SUDFWLFH´ International Journal of Production Economics 9RO SS± KWWSGRLRUJ'2,6 .HKRH ' ) 'DQL 6 6KDULIL + %XUQV 1 ' DQG %DFNKRXVH & - ³'HPDQG QHWZRUN DOLJQPHQWDOLJQLQJWKHSK\VLFDOLQIRUPDWLRQDODQGUHODWLRQVKLSLVVXHVLQVXSSO\FKDLQV´International Journal of Production Research 9RO 1R SS± KWWSGRLRUJ .HWFKHQ'-DQG+XOW*70³%ULGJLQJRUJDQL]DWLRQWKHRU\DQGVXSSO\FKDLQPDQDJHPHQW 7KHFDVHRIEHVWYDOXHVXSSO\FKDLQV´Journal of Operations Management9RO1RSS± KWWSGRLRUJMMRP .KDQ $ . DQG 3LOODQLD 5 . ³6WUDWHJLF VRXUFLQJ IRU VXSSO\ FKDLQ DJLOLW\ DQG ILUPV¶ SHUIRUPDQFH$VWXG\RI,QGLDQPDQXIDFWXULQJVHFWRU´Management Decision9RO1RSS± KWWSGRLRUJ .LP'&DYXVJLO67DQG&DYLWVJLO(³'RHV,7$OLJQPHQWEHWZHHQ6XSSO\&KDLQ3DUWQHUV (QKDQFH &XVWRPHU 9DOXH &UHDWLRQ" $Q (PSLULFDO ,QYHVWLJDWLRQ´ Industrial Marketing Management, 9RO1RSS± /HH+/³7KH7ULSOH$VXSSO\FKDLQ´Harvard Business Review9RO1RSS /HH+/³$OLJQLQJVXSSO\FKDLQVWUDWHJLHVZLWKSURGXFWXQFHUWDLQWLHV´California Management Review, 9RO1RSS Page 15 of 20 International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management /L;&KXQJ&*ROGVE\7-DQG+ROVDSSOH&:³$XQLILHGPRGHORIVXSSO\FKDLQDJLOLW\ WKH ZRUNGHVLJQ SHUVSHFWLYH´ International Journal of Logistics Management 9RO 1R SS± KWWSGRLRUJ /L ; *ROGVE\ 7 - DQG +ROVDSSOH & : ³6XSSO\ FKDLQ DJLOLW\ VFDOH GHYHORSPHQW´ International Journal of Logistics Management 9RO 1R SS± KWWSGRLRUJ /LQ&7&KLX+DQG&KX3<³$JLOLW\LQGH[LQWKHVXSSO\FKDLQ´International Journal of Production Economics9ROSS±KWWSGRLRUJMLMSH /LX+.H::HL..DQG+XD=³7KHLPSDFWRI,7FDSDELOLWLHVRQILUPSHUIRUPDQFH7KH PHGLDWLQJ UROHV RI DEVRUSWLYH FDSDFLW\ DQG VXSSO\ FKDLQ DJLOLW\´ Decision Support Systems 9RO 1RSS±KWWSGRLRUJMGVV 0DVRQ6&ROH08OUH\%DQG<DQ/³,PSURYLQJHOHFWURQLFVPDQXIDFWXULQJVXSSO\FKDLQ DJLOLW\WKURXJKRXWVRXUFLQJ´International Journal of Physical Distribution and Logistics Management 9RO1RSS 0HGLQD/RSH]&0DULQ*DUFLD-$DQG$OIDOOD/XTXH5³$0HWKRGRORJLFDO3URSRVDOIRUWKH 6\VWHPDWLF /LWHUDWXUH 5HYLHZ´ Working Papers on Operations Management 9RO 1R SS KWWSG[GRLRUJZSRPYL 0ROLQD $ 5RGULJXH] & $ $KXHWW + &RUWpV - $ 5DPtUH] 0 -LPpQH] * DQG 0DUWLQH] 6 ³1H[WJHQHUDWLRQ PDQXIDFWXULQJ V\VWHPV NH\ UHVHDUFK LVVXHV LQ GHYHORSLQJ DQG LQWHJUDWLQJ UHFRQILJXUDEOHDQGLQWHOOLJHQWPDFKLQHV´International Journal of Computer Integrated Manufacturing 9RO1RSS±KWWSGRLRUJ 2UWHJD-LPHQH] & 0DFKXFD - $ ' *DUULGR9HJD 3 DQG )LOLSSLQL 5 ³7KH SXUVXLW RI UHVSRQVLYHQHVVLQSURGXFWLRQHQYLURQPHQWV)URPIOH[LELOLW\WRUHFRQILJXUDELOLW\´International Journal of Production Economics 9RO SS± KWWSGRLRUJKWWSG[GRLRUJMLMSH 3LSODQL5DQG)X<³$FRRUGLQDWLRQIUDPHZRUNIRUVXSSO\FKDLQLQYHQWRU\DOLJQPHQW´Journal of Manufacturing Technology Management9RO1RSS 4UXQIOHK 6 DQG 7DUDIGDU 0 ³/HDQ DQG DJLOH VXSSO\ FKDLQ VWUDWHJLHV DQG VXSSO\ FKDLQ UHVSRQVLYHQHVV WKH UROH RI VWUDWHJLF VXSSOLHU SDUWQHUVKLS DQG SRVWSRQHPHQW´ Supply Chain Management-An International Journal 9RO 1R SS± KWWSGRLRUJ6&0 5DVRROLPDQHVK605ROGiQ-/-DDIDU0DQG5DPD\DK7³)DFWRUVLQIOXHQFLQJUHVLGHQWV¶ SHUFHSWLRQV WRZDUG WRXULVP GHYHORSPHQW 'LIIHUHQFHV DFURVV UXUDO DQG XUEDQ ZRUOG KHULWDJH VLWHV´ Journal of Travel Research9RO1RSSGRL 5LJGRQ((³5HWKLQNLQJ3DUWLDO/HDVW6TXDUHV3DWK0RGHOLQJ×,Q3UDLVHRI6LPSOH0HWKRGV´ Long Range Planning9RO1R±SS±KWWSGRLRUJMOUS 5LQJOH & 0 :HQGH 6 DQG %HFNHU - 0 Smartpls 3. Boenningstedt: SmartPLS GmbH $YDLODEOHDWKWWSZZZVPDUWSOVFRP 6DNDNLEDUD 6 )O\QQ %% 6FKURHGHU 5* DQG 0RUULV :7 ³7KH ,PSDFW RI -XVW,Q7LPH 0DQXIDFWXULQJ DQG LWV ,QIUDVWUXFWXUH RQ 0DQXIDFWXULQJ 3HUIRUPDQFH´ Management Science 9RO 1RSS 6DQJDUL 0 6 DQG 5D]PL - ³%XVLQHVV LQWHOOLJHQFH FRPSHWHQFH DJLOH FDSDELOLWLHV DQG DJLOH SHUIRUPDQFH LQ VXSSO\ FKDLQ $Q HPSLULFDO VWXG\´ International Journal of Logistics Management 9RO1RSS±KWWSGRLRUJ,-/0 6DUVWHGW0+DLU-)5LQJOH&07KLHOH.2DQG*XGHUJDQ63³(VWLPDWLRQLVVXHVZLWK 3/6DQG&%6(0:KHUHWKHELDVOLHV´Journal of Business Research9RO1RSS± KWWSGRLRUJMMEXVUHV 6FKRHQKHUU7DQG6ZLQN0³7KH5ROHVRI6XSSO\&KDLQ,QWHOOLJHQFHDQG$GDSWDELOLW\LQ1HZ 3URGXFW /DXQFK 6XFFHVV´ Decision Sciences 9RO 1R SS± KWWSGRLRUJGHFL 6FKROWHQ . 6KDUNH\ 6FRWW 3 DQG )\QHV % ³/HDJLOLW\ LQ KXPDQLWDULDQ DLG 1*2 VXSSO\ FKDLQV´ International Journal of Physical Distribution and Logistics Management 9RO 1R SS 6HJJLH 6 + .LP ' DQG &DYXVJLO 6 7 ³'R VXSSO\ FKDLQ ,7 DOLJQPHQW DQG VXSSO\ FKDLQ LQWHUILUP V\VWHP LQWHJUDWLRQ LPSDFW XSRQ EUDQG HTXLW\ DQG ILUPSHUIRUPDQFH"´ Journal of Business Research9RO1RSS±KWWSGRLRUJMMEXVUHV 6KDULIL+DQG=KDQJ=³$PHWKRGRORJ\IRUDFKLHYLQJDJLOLW\LQPDQXIDFWXULQJRUJDQL]DWLRQ $QLQWURGXFWLRQ´International Journal of Production Economics9ROSS± Page 16 of 20International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management 6LPDWXSDQJ 7 DQG 6ULGKDUDQ 5 ³7KH FROODERUDWLRQ LQGH[ D PHDVXUH IRU VXSSO\ FKDLQ FROODERUDWLRQ´,QWHUQDWLRQDO-RXUQDORI3K\VLFDO'LVWULEXWLRQDQG/RJLVWLFV0DQDJHPHQW9RO1R SS 6NLSZRUWK+*RGVHOO-DQG:RQJ&<6DJKLUL6DQG-XOLHQ'³6XSSO\FKDLQDOLJQPHQW IRULPSURYHGEXVLQHVVSHUIRUPDQFHDQHPSLULFDOVWXG\´Supply Chain Management-An International Journal9RO1RSS±KWWSGRLRUJ6&0 6ZDIIRUG30*KRVK6DQG0XUWK\1³7KHDQWHFHGHQWVRIVXSSO\FKDLQDJLOLW\RIDILUP 6FDOHGHYHORSPHQWDQGPRGHOWHVWLQJ´Journal of Operations Management9RO1RSS± KWWSGRLRUJMMRP 6ZDIIRUG 3 0 *KRVK 6 DQG 0XUWK\ 1 ³$FKLHYLQJ VXSSO\ FKDLQ DJLOLW\ WKURXJK ,7 LQWHJUDWLRQDQGIOH[LELOLW\´International Journal of Production Economics9RO1RSS± KWWSGRLRUJMLMSH 7DQ.&.DQQDQ95+VX&&DQG/HRQJ*.³6XSSO\FKDLQLQIRUPDWLRQDQGUHODWLRQDO DOLJQPHQWVPHGLDWRUVRI(',RQILUPSHUIRUPDQFH´International Journal of Physical Distribution and Logistics Management9RO1RSS±KWWSGRLRUJ 7DQ9DQG7LRQJ71³&KDQJH0DQDJHPHQWLQ7LPHVRI(FRQRPLF8QFHUWDLQW\´Singapore Management Review9RO1RSS± 7VH < . =KDQJ 0 $NKWDU 3 DQG 0DF%U\GH - ³(PEUDFLQJ VXSSO\ FKDLQ DJLOLW\ DQ LQYHVWLJDWLRQLQWKHHOHFWURQLFVLQGXVWU\´Supply Chain Management-An International Journal9RO 1RSS±KWWSGRLRUJ6&0 7XDQ / 7 ³2UJDQLVDWLRQDO $PELGH[WHULW\ DQG 6XSSO\ &KDLQ $JLOLW\ 7KH 0HGLDWLQJ 5ROH RI ([WHUQDO.QRZOHGJH6KDULQJDQG0RGHUDWLQJ5ROHRI&RPSHWLWLYH,QWHOOLJHQFH´International Journal of Logistics-Research and Applications, 9RO1RSS± 7XRPLQHQ 0 5DMDOD $ DQG 0|OOHU . ³+RZ GRHV DGDSWDELOLW\ GULYH ILUP LQQRYDWLYHQHVV" 6XFFHVV)DFWRUV&RPSHWLWLYH$GYDQWDJHDQG &RPSHWHQFH'HYHORSPHQW´9RO1RSS± KWWSGRLRUJ'2,6 8P - ³7KH ,PSDFW RI 6XSSO\ &KDLQ $JLOLW\ RQ %XVLQHVV 3HUIRUPDQFH LQ D +LJK /HYHO &XVWRPL]DWLRQ (QYLURQPHQW´ Operations Management Research 9RO 1R SS KWWSG[GRLRUJV 8UEDFK1DQG$KOHPDQQ)³6WUXFWXUDO(TXDWLRQ0RGHOLQJLQ,QIRUPDWLRQ6\VWHPV5HVHDUFK 8VLQJ 3DUWLDO /HDVW 6TXDUHV´ Journal of Information Technology Theory and Application (JITTA) 9RO1RSS$YDLODEOHDWKWWSDLVHODLVQHWRUJMLWWDYROLVV 9DQ%UXJJHQ*+/LOLHQ*/DQG.DFNHU0³,QIRUPDQWVLQRUJDQL]DWLRQDOPDUNHWLQJUHVHDUFK ZK\XVHPXOWLSOHLQIRUPDQWVDQGKRZWRDJJUHJDWHUHVSRQVHV´Journal of Marketing Research9RO 1RSS 9DQ+RHN5,³0RYLQJIRUZDUGZLWKDJLOLW\´International Journal of Physical Distribution and Logistics Management9RO1RSS± 9DQ+RHN5,+DUULVRQ$DQG&KULVWRSKHU0³0HDVXULQJDJLOHFDSDELOLWLHVLQWKHVXSSO\ FKDLQ´International Journal of Operations and Production Management9RO1RSS± KWWSGRLRUJ :HL +/ DQG :DQJ ( 7 * Ä7KH VWUDWHJLF YDOXH RI VXSSO\ FKDLQ YLVLELOLW\ LQFUHDVLQJ WKH DELOLW\ WR UHFRQILJXUH´ European Journal of Information Systems 9RO 1R SS± KWWSGRLRUJHMLV :KLWWHQ*'*UHHQ.:DQG=HOEVW3-³7ULSOH$VXSSO\FKDLQSHUIRUPDQFH´International Journal of Operations and Production Management9RO1RSS :RQJ & 6NLSZRUWK + *RGVHOO - DQG $FKLPXJX 1 ³7RZDUGV D WKHRU\ RI VXSSO\ FKDLQ DOLJQPHQW HQDEOHUV D V\VWHPDWLF OLWHUDWXUH UHYLHZ´ Supply Chain Management-An International Journal9RO1RSS±KWWSGRLRUJ :X.7VHQJ0&KLX$DQG/LP0.³$FKLHYLQJ&RPSHWLWLYH$GYDQWDJHWKURXJK6XSSO\ &KDLQ $JLOLW\ XQGHU 8QFHUWDLQW\ $ 1RYHO 0XOWL&ULWHULD 'HFLVLRQ0DNLQJ 6WUXFWXUH´ International Journal of Production Economics 9RO$XJXVW SS KWWSVGRLRUJMLMSH <XVXI < < *XQDVHNDUDQ $ $GHOH\H ( 2 DQG 6LYD\RJDQDWKDQ . ³$JLOH VXSSO\ FKDLQ FDSDELOLWLHV 'HWHUPLQDQWV RI FRPSHWLWLYH REMHFWLYHV´ European Journal of Operational Research 9RO1RSS±KWWSGRLRUJMHMRU <XVXI<<0XVD$'DXGD0(O%HULVK\1.RYYXUL'DQG$EXEDNDU7³$VWXG\RIWKH GLIIXVLRQRIDJLOLW\DQGFOXVWHUFRPSHWLWLYHQHVVLQWKHRLODQGJDVVXSSO\FKDLQV´International Journal of Production Economics9RO3DUW%SS±KWWSGRLRUJMLMSH Page 17 of 20 International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management Validationprocess Phasea) Convergent Validity Phase0 ContentValidity Phaseb) ConcurrentCriterionValidity OutputAnalysis Literature Review Qrsorting 26itemTriplerASCmeasurement model:8SCAgility,8SC Adaptability,10SCAlignment 43itemsforredundancyanalysis: 16SCAgility,12SCAdaptability,15 SCAlignment Redundancy analysis R2>0.64 Yes Convergentvaliditydemonstrated forTriplerASC,SCAgility,SC AdaptabilityandSCAlignment No Stop Phaseb.1)1ststep: Measurementmodelfor LOC(dimensionsofSC variables) Goodmodel? Measurementequivalence? Configuralinvariance? Yes MeasurementModelfor dimensionsofSCAgility,SC AdaptabilityandSCAlignment No Stop Phaseb.2)2ndstep: Validation2ndorderHOC Goodmodel? R2betweenconstructand criterion? Yes MeasurementModelforSCAgility, SCAdaptabilityandSCAlignmentas 2ndorderHOC No Stop Phaseb.3)3rdstep: Validation3rdorderHOC Goodmodel? R2betweenconstructand criterion? Yes MeasurementModelforTriplerASC as3rdorderHOC No Stop Page 18 of 20International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management Page 19 of 20 International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
International Journal of Physical Distribution & Logistics Management Paths CI BCa 5.0% CI BCa 95.0% f2 CI BCa 5.0% CI BCa 95.0% SC-Ag-LVS -> Cri-Cust-supp&serv-LVS 0.109 -0.015 0.228 0.009 0.000 0.040 SC-Ag-LVS -> Cri-Reconfg-LVS 0.157 0.050 0.263 0.024 0.003 0.069 SC-Ag-LVS -> Cri-SC-collab-LVS 0.084 -0.022 0.180 0.005 0.000 0.029 SC-Ad-LVS -> Cri-Cust-supp&serv-LVS 0.124 0.018 0.238 0.011 0.000 0.040 SC-Ad-LVS -> Cri-Reconfg-LVS 0.523 0.419 0.620 0.268 0.155 0.422 SC-Ad-LVS -> Cri-SC-collab-LVS 0.159 0.058 0.267 0.020 0.002 0.055 SC-Al-LVS -> Cri-Cust-supp&serv-LVS 0.148 0.044 0.250 0.021 0.002 0.062 SC-Al-LVS -> Cri-Reconfg-LVS 0.003 -0.089 0.097 0.000 0.000 0.015 SC-Al-LVS -> Cri-SC-collab-LVS 0.233 0.136 0.321 0.055 0.020 0.114 Triple-A-SC-LVS -> Cri-Cust-supp&serv-LVS (#) 0.306 0.217 0.388 0.125 0.116 0.116 Triple-A-SC-LVS -> Cri-Reconfg-LVS (#) 0.576 0.503 0.637 0.542 0.418 0.576 Triple-A-SC-LVS -> Cri-SC-collab-LVS (#) 0.378 0.300 0.450 0.204 0.193 0.193 Table 1. Step 2 - Path coefficients and f2 values for criterion validity. (#) Third Step results Page 20 of 20International Journal of Physical Distribution & Logistics Management 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60