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Following-Up on Feedback through Repetition inAssessments (in the Science Disciplines)

McLoone, Seamus

Abstract

In practice, the student learning cycle involves learning, assessment and feedback. The student learns about a particular topic through a combination of lectures, research and/or action. They are then assessed on what they have learned and are given formative feedback on their performance. Unfortunately, the cycle seems to end at this point. A new topic is presented and the learning cycle repeats. This is typical of a module in which several different topics are covered over the course of a semester. However, some obvious questions emerge. What do the students do with the feedback? Do they really learn from it? How do we know? This paper proposes to follow-up on feedback by simply ensuring that a proportion of the next assessment covers material that students had difficulty with on the previous one. Students are informed of this fact so as to encourage them to actively engage with the feedback. Test results show a marked improvement in the students’ performance, particularly in the case of the repeated material, while student feedback responds favourably to this method of ensuring that the student learning cycle is properly completed. Details of the assessments, test results and student feedback, as well as some personal observations and discussions, are presented within.

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AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.1 Following-Up on Feedback h ough Repe i ion in Assessmen s (in he Science Disciplines)* Séamus McLoone Na ional Uni e si y o I eland Maynoo h I eland Abs ac In p ac ice, he s uden lea ning cycle in ol es lea ning, assessmen and eedback. The s uden lea ns abou a pa icula opic h ough a combina ion o lec u es, esea ch and/o ac ion. They a e hen assessed on wha hey ha e lea ned and a e gi en o ma i e eedback on hei pe o mance. Un o una ely, he cycle seems o end a his poin . A new opic is p esen ed and he lea ning cycle epea s. This is ypical o a module in which se e al di e en opics a e co e ed o e he cou se o a semes e . Howe e , some ob ious ques ions eme ge. Wha do he s uden s do wi h he eedback? Do hey eally lea n om i ? How do we know? This pape p oposes o ollow-up on eedback by simply ensu ing ha a p opo ion o he nex assessmen co e s ma e ial ha s uden s had di icul y wi h on he p e ious one. S uden s a e in o med o his ac so as o encou age hem o ac i ely engage wi h he eedback. Tes esul s show a ma ked imp o emen in he s uden s’ pe o mance, pa icula ly in he case o he epea ed ma e ial, while s uden eedback esponds a ou ably o his me hod o ensu ing ha he s uden lea ning cycle is p ope ly comple ed. De ails o he assessmen s, es esul s and s uden eedback, as well as some pe sonal obse a ions and discussions, a e p esen ed wi hin. Keywo ds: assessmen , eedback, he s uden lea ning cycle * Resea ch A icle. URL: h p://ojs.aishe.o g/index.php/aishe-j/a icle/ iew/5 All I eland Jou nal o Teaching and Lea ning in Highe Educa ion (AISHE-J) C ea i e Commons A ibu ion-NonComme cial-Sha eAlike 3.0 AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.2 1. In oduc ion “Assessmen is a he hea o he s uden expe ience” acco ding o B own and Knigh (1994, p.1). As eloquen ly desc ibed by B own (2001, p.4), assessmen “de ines wha s uden s ega d as impo an , how hey spend hei ime and how hey come o see hemsel es as s uden s.” The li e a u e clea ly highligh s ha assessmen is indeed a key elemen in s uden lea ning – “i you wan o change s uden lea ning hen change he me hods o assessmen ” (G. B own e al. 1997, p.7). Shuell (1986, p.429) s a es ha “wha he s uden does is ac ually mo e impo an in de e mining wha is lea ned han wha he eache does.” Righ ly o w ongly, s uden s ocus mo e on wha is assessed a he han on wha is augh . As such, assessmen should be ega ded as an in insic pa o he lea ning p ocess and, along wi h he eaching me hod, should be ca e ully aligned wi h he lea ning ou comes in o de o suppo e ec i e s uden lea ning. This p ocess o cons uc i e alignmen is undamen al o e ec i e eaching (Biggs 1996, pp.347-364; Biggs 2002; Biggs 2004, pp.11-33). The issues associa ed wi h assessmen , anging om wha assessmen is o p o iding e ec i e assessmen , a e well documen ed in he esea ch li e a u e (Knigh 1994; Ha is & Bell 1994; Heywood 2000; Race e al. 2005; Angelo & C oss 1993; G. B own e al. 1997; Moon 2002). One impo an aspec ha is e iden h oughou he li e a u e is he dis inc ion be ween he wo ypes o assessmen , namely o ma i e and summa i e. The o me is mainly used o imp o e s uden lea ning while he la e is used o iden i y wha he s uden has lea n (Rus 2000). In gene al, o ma i e assessmen and he co esponding eedback is mos e ec i e when gi en h oughou a semes e , so ha s uden s can lea n om hei mis akes. This in ol es gi ing he s uden eedback se e al imes o e he cou se o a semes e so ha he s uden can imp o e upon u u e pe o mance. Summa i e eedback is gene ally associa ed wi h he inal exam a which poin he only eedback a s uden ecei es is ha o a inal g ade. In s ic e ms, o ma i e assessmen does no con ibu e o he inal module g ade. Howe e , in p ac ice, assessmen s a e o en designed o p o ide a mix u e o bo h o ma i e and summa i e eedback. As eache s, i is impo an ha we s i e o mo e o ma i e eedback in ou assessmen by making mo e use o con inuous assessmen and mo ing u he away om he inal exam scena io. Fo ma i e eedback is a i al ac o in suppo ing s uden lea ning. Race (1996) eels ha lec u e s can help lea ning o ake place by p o iding eedback o s uden s and helping hem make sense o wha hey a e lea ning. Gosling (2003, p.172) s a es ha p o iding eedback is one o “ he mos impo an aspec s o suppo ing s uden lea ning”. This sen imen is suppo ed by Rus (2002, p.149) when he s a es ha assessmen aids s uden lea ning h ough eedback. B own e al. (1995, p.81) s a e ha he key o using assessmen as he “engine o lea ning” is o make su e ha each assignmen p o ides plen y o oppo uni ies o s uden s o ecei e imely posi i e eedback. Ramsden (1992, p.99) lis s app op ia e assessmen and eedback as one o he “six key p inciples o e ec i e eaching”. Ha is and Bell (1994) belie e ha “assessing should ha e a s ong o ma i e ole” and, in addi ion, eel ha in o de o assessing o be uly o ma i e, i should in ol e discussions be ween he lec u e and he s uden s. AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.3 As al eady men ioned, assessmen s in p ac ice s i e o p o ide a blend o bo h o ma i e and summa i e eedback. Howe e , i is a guable ha mos assessmen s ocus oo much on he summa i e aspec and no enough on p o iding s uden s wi h o ma i e eedback. Mo eo e , e en in he cases, whe e o ma i e eedback is o he o e, ano he p oblem eme ges. B own (2001) a gues ha “un o una ely, he eedback p o ided is no always ead, le alone used by he s uden s”. He ollows his poin wi h a sugges ion ha s uden s need o be augh how o use he eedback and ha we, as lec u e s, need o check ha he s uden s ha e used eedback om hei p e ious assignmen s. Yo ke (2002, p.39) eels ha lec u e s need o spend ime helping s uden s o use he eedback hey ecei e. The cu en esea ch li e a u e con ains nume ous a icles ela ing o he opic o eedback, anging om collec ing eedback o using and ac ing on eedback o help s uden s lea n (Hoga h e al. 2003; G. B own 2001; Race 2005). The ‘S udy Guides and S a egies’ web si e1 p o ides a use ul guide o s uden s on how hey hemsel es can make e ec i e use o he eedback gi en o hem. Simila ly, Race (1999) o e s ad ice o s uden s on “using eedback o make ac ion plans”. Howe e , he e appea s o be, om wha I can asce ain, a dea h o in o ma ion ela ing o B own’s sugges ion on checking up on he s uden s’ use o he eedback gi en. In o he wo ds, ha e hey ully app ecia ed he eedback ecei ed? Will hey use i co ec ly in ele an u u e ci cums ances? How do we know? This p ocess o checking-up on he s uden ’s use o eedback can be iewed as he inal componen o he s uden lea ning cycle. In simple e ms, he ull cycle in ol es lea ning, assessmen , eedback and imp o emen . This i s closely wi h he p ocess model o expe ien ial lea ning desc ibed by Dennison and Ki k (1990). This model, based on he model by Kolb (1984), clea ly iden i ies ou key s eps. These can be iewed as he s uden doing a new piece o wo k, e iewing hei e o s h ough assessmen , lea ning om hei mis akes h ough eedback and applying hei newly acqui ed in o ma ion in a u u e con ex . I is his la e s ep ha is ypically missing in cu en eaching p ac ice, wi h he excep ion o he inal exam, in which a s uden has a chance o apply hei knowledge. Howe e , his occu s oo la e and is a guably o li le o no bene i o he s uden ’s lea ning. As eache s, i is ou du y o p o ide an en i onmen in which s uden s a e suppo ed and encou aged o lea n. As pa o his, i is impo an ha we ensu e ha he s uden lea ning cycle is comple e. In o he wo ds, we need o ollow he “do- e iew-lea n-apply” p ocess model o lea ning in i s en i e y. As such, i is impo an ha we check ha s uden s a e making use o he eedback we gi e hem and ha hey apply his eedback in a co ec ashion. I eel ha a use ul me hod o achie ing his is o ha e epe i ion o ma e ial ac oss se e al assessmen s. He e ma e ial can e e o bo h con en and skill. I is he aim o his pape o show ha epea ing ma e ial ac oss mul iple assessmen s will encou age s uden s o ollow-up on he eedback gi en o hem. The esul s ob ained sugges ha his is indeed he case. The es o his pape is s uc u ed as ollows. The nex sec ion ou lines he me hodology used o his esea ch. A b ie o e iew o he educa ional si ua ion is also p o ided. Tes esul s and analysis a e ou lined in sec ion 3. This sec ion also includes bo h s uden and pee eedback. The pape ends in sec ion 4 wi h some conclusions and sugges ions o u u e wo k. 1 “Since 1996 he S udy Guides and S a egies web si e has been esea ched, au ho ed, main ained and suppo ed by Joe Landsbe ge .” URL: h p://www.s udygs.ne / AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.4 2. Me hodology I each a ma hema ical module on op imisa ion, as pa o he Bachelo o Enginee ing deg ee p og amme in he Depa men o Elec onic Enginee ing, Na ional Uni e si y o I eland (NUI) Maynoo h. While his module akes place in he inal yea o he deg ee p og amme, i is ne e heless he i s one on he opic o op imisa ion. As a esul , a signi ican p opo ion o he con en can be ega ded as elemen a y in e ms o he discipline. This module is s uc u ed o ha e h ee lec u es pe week o an eigh week pe iod. The e a e h ee class es s ha ake place on he hi d, i h and se en h week espec i ely. I is hese class es s ha I used o ca y ou he esea ch wo k o his pape . In 2008, he class consis ed o eigh in e na ional s uden s and six I ish s uden s, wo o which we e ma u e. The o e all gende balance was 3 emales o 11 males. Such igu es ep esen a ypical b eakdown o mos Elec onic Enginee ing classes a NUI Maynoo h o da e. I use mul iple class es s (one o m o con inuous assessmen ) o se e al easons: hey allow s uden s o moni o hei own lea ning; hey p o ide s uden s wi h he oppo uni y o ecei e eedback and, hence, imp o e hei own lea ning; hey encou age s uden s o wo k consis en ly h oughou he semes e ; hey po en ially imp o e s uden mo i a ion, pa icula ly when he class es s con ibu e owa ds he inal module g ade (McLoone 2003, pp.64-67). The class es s con ain a mix u e o ques ions, anging om s aigh o wa d su ace lea ning ype ques ions o mo e complex ones which os e a deep lea ning app oach, whe e he concen a ion o such ques ions depends mainly on he ype o ma e ial being assessed. Wi h he la e ques ion s yle, i is hoped ha s uden s will de elop a “good unde s anding, good long- e m ecall and be e ma ks” (G. Gibbs 1995). In gene al he class es s a e designed o co e di e en sec ions o he no es in a gi en module. P e iously, he e was no o e lap om one es o he nex in e ms o he ma e ial being assessed. This was especially ue in he case whe e one sec ion o he no es is qui e di e en o ano he . The p oblem, he e o e, was ha when I ga e eedback o my s uden s, I did no ac ually ollow-up on i . Hence I did no know i he s uden s had gained any bene i om he eedback o , indeed, i I needed o gi e u he eedback o hem. In an e o o emedy his p oblem, I decided o ca y ou he ollowing p ocedu al s eps in ela ion o he h ee class es s o my Op imisa ion module: 1. Conduc class es 1 in Week 3. 2. Co ec class es 1 and p o ide indi idual and g oup eedback o s uden s, whe e g oup eedback ela es o common mis akes made by se e al o he s uden s. 3. Ga he eedback om s uden s ega ding he i s class es . 4. In o m s uden s ha class es 2 will con ain a p opo ion o ques ions ela ing o eedback om class es 1. 5. Conduc class es 2 in Week 5. 6. Co ec class es 2 and, once again, p o ide indi idual and g oup eedback o s uden s. 7. Ga he eedback om s uden s ega ding he second class es , wi h pa icula ele ance o he ques ions ela ing o ma e ial co e ed in class es 1. 8. Conduc class es 3 in Week 8. AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.5 This me hodology closely aligns wi h he cyclical na u e o he ac ion esea ch model p oposed by Ellio (1991). All class es s we e conduc ed online using he Moodle i ual lea ning en i onmen 1. The es s consis ed o eigh o nine ques ions wi h a ying leng h and di icul y. Each es las s exac ly one hou and con ibu es 5% o he inal module g ade. Sample ques ions om he class es s a e shown below. Ques ion X1 Conside he unc ion (x) = 2x2 + 8x + 1. Gi en he ini ial b acke ing in e al [-3, 1] and an e o ole ance o 0.02, answe each o he ollowing ques ions. Whe e applicable, gi e you answe o 3 decimal places. (i) applying one i e a ion o he Fibonacci sea ch me hod would gi e he educed in e al o : [ , ]T (ii) wi hou ac ually calcula ing he inal local minimum es ima e p oduced by he Fibonacci sea ch me hod, we can s ill say ha his alue would ha e a maximum local e o o (iii) had we, om he s a , used he Golden Sec ion sea ch me hod ins ead (wi h a golden a io o 0.618), he leng h o he i s educed in e al would be (i ) again, wi hou ac ually calcula ing he inal local minimum es ima e p oduced by he Golden Sec ion sea ch me hod, we can s ill say ha his alue would ha e a maximum local e o o Ques ion Y1 Conside he unc ion (x) = 3x3 + 1.5x2 + 3.5. We wan o es ima e he local minimum o his unc ion using he G id line sea ch me hod. Selec , om he ollowing lis , ALL he sui able s a ing b acke ing in e als: Choose a leas one answe . a. [-3, -1] b. [-0.33, 0.1] c. [-1, 1] d. [-2, -1] e. [-0.33, -0.1] . [-0.1, 0.1] 1 URL: h p://www.moodle.o g/ AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.6 Ques ion X2 Conside he unc ion (x) = 3x2 + 5x + 4. Gi en he ini ial b acke ing in e al [-3, 2] and an e o ole ance o 0.1, answe each o he ollowing ques ions. (i) applying one i e a ion o he Fibonacci sea ch me hod would gi e he educed in e al o [ , ]T (ii) applying one i e a ion o he Golden Sec ion sea ch me hod, using a golden a io o 0.6, would gi e he educed in e al o [ , ]T (iii) applying one i e a ion o he G id sea ch me hod, using 5 di isions, would gi e he educed in e al o [ , ]T (i ) ha ac ual minimum o (x) is Ques ion Y2 The Quad a ic sea ch me hod is o be applied o he unc ion (x) = 8x2 + 4x + 3. Selec om he ollowing lis ALL sui able se s o s a ing poin s o his app oach: Choose a leas one answe . a. -1, 0 and 1 b. -1, 0 and 2 c. 0, 1 and 2 d. -3, -2 and -1 e. 0, -2 and 2 . -10, -5 and 20 g. None o he abo e Ques ions X1 and Y1 a e aken om class es 1 while ques ions X2 and Y2 a e aken om class es 2. These pa icula ques ions we e chosen as hey ep esen ma e ial ha s uden s s uggled wi h on he i s class es . The emainde o he ques ions on class es 2 ela ed o new ma e ial. In he nex sec ion, he esul s om he class es s a e summa ised and analysed. AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.7 3. Resul s and Analysis 3.1 Tes esul s The a e age esul o each o he class es s a e gi en in Table 1 below. The i s class es had no p io eedback gi en and, hus, can a guably ac as he con ol pa ame e . The o he wo es s we e subjec o some p io eedback, ela i e o he class pe o mance on he p e ious es . As such, hese es s can be iewed as he es pa ame e s. A i s glance, he p ocess o gi ing eedback and pa ly e-assessing he same ma e ial seems o ha e wo ked e y well, wi h a signi ican inc ease in he class a e age om class es 1 o class es 2. Howe e , i is impo an o conside hese esul s in he app op ia e con ex . Class Tes 1 2 3 Class A e age (%) 41.4 70.4 69.0 Table 1: Class Tes Resul s Fi s ly, i should be no ed ha he s uden s we e ela i ely unp epa ed o he i s class es . They did no know wha o expec in e ms o ques ions bu , mo e impo an ly, hey did no know wha o expec om an online class es . I was he i s ime o all he s uden s o ake an online class es and no only did hey ha e o ace he challenge o he es i sel bu hey also had o de elop a new s a egy o coping wi h an online assessmen . In e es ingly, one s uden epo ed ha hey el ha he idea o looking a he compu e sc een o he ques ion and hen wo king ou he answe s on pape and hen yping he answe on he compu e was no he ideal es scena io o hem. Fo class es s 2 and 3, hey knew wha o expec in e ms o he es o ma and he e o e could concen a e comple ely on he es i sel . I eel ha his was one o he key easons o he as imp o emen om he i s class es o he o he s. In my p e ious yea o eaching his module, I had a simila inc ease in ma ks om class es 1 o 2. The class a he ime, consis ing o 13 s uden s, ob ained an a e age o 53% in he i s class es and 78% in he second one. In his case, he e was no epe i ion in he ma e ial assessed and ye he s uden s’ pe o mance imp o ed d ama ically om one es o he nex . Feedback om hose s uden s was simila in na u e o he cu en eedback, i.e., hey we en’ used o he o ma o he online class es . Some had eques ed a ial un o he online class es be o e he eal hing. This is some hing ha I in end implemen ing on a ial basis in he u u e. Secondly, i ’s impo an o no e ha he class size was 14 s uden s and he e o e, wi h such a ela i ely small sample, i is di icul o d aw any absolu e conclusions om he esul s gi en. Fu u e expe imen a ion on his opic should p o ide an inc ease in da a and be e e i ica ion o conclusions. A mo e in e es ing and ele an se o esul s can be ob ained by looking a a speci ic compa ison be ween wo ques ions in class es 1 (ques ions X1 and Y1) and a ela ed wo ques ions in class es 2 (ques ions X2 and Y2). These se s o ques ions, while no iden ical, co e ed simila ma e ial which was s udied p io o class es 1, i.e., he wo ques ions on class es 2 we e e-assessing he ma e ial which, on a e age, he s uden s s uggled wi h on AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.8 he i s class es . The s uden s we e gi en eedback ega ding hei mis akes on hese ques ions a e class es 1. The accumula i e ma ks ob ained o hese wo speci ic ques ions we e eco ded o each s uden o bo h class es s and a e gi en in Table 2 below. Fo he pu poses o cla i y, he di e ence be ween he wo se s o ma ks is plo ed o each o he 14 s uden s in Figu e 1. These esul s clea ly show ha all bu 2 o he s uden s imp o ed hei ma ks in ela ion o he e-assessed ma e ial. Thus, hese s uden s clea ly used he eedback gi en o hem in a posi i e manne . I is in e es ing o no e ha s uden 3 shows he bigges inc ease in ma ks ob ained. In his case, he s uden ob ained almos ze o ma ks in he a o emen ioned ques ions in he i s class es and almos ull ma ks on he second a emp . A he o he end o he spec um, 2 o he 14 s uden s ecei ed a wo se g ade a he second ime o asking. While he ques ions on class es 2 we e no iden ical o ha o class es 1, I s ill ind i su p ising ha some s uden s could do signi ican ly poo e on he second a emp . Pe haps i is possible ha he wo s uden s in ques ion concen a ed mo e on he new ma e ial o he de imen o he olde ma e ial. A e all, hei o e all indi idual g ade o class es 2 showed as imp o emen o e hei espec i e class es 1 g ades. This is an issue o u u e s udy. S uden No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 % Ma k o wo speci ic ques ions on Class Tes 1 70 0 10 20 30 10 30 20 70 27 30 70 70 60 % Ma k o wo speci ic ques ions on Class Tes 2 100 25 98 59 64 22 5 73 53 86 65 79 100 52 % Di e ence 30 25 88 39 34 12 23 53 -17 59 35 9 30 -8 Table 2: Compa ison o Tes Resul s o wo speci ic ques ions Figu e 1: Pe cen age di e ence in ma ks om class es 1 o class es 2 o wo speci ic ques ions S uden No. Pe cen age di e ence -40 -20 0 20 40 60 80 100 1 2 3 4 5 6 7 8 9 10 11 12 13 14 AISHE-J Volume 1, Numbe 1 (Au umn 2009) Page 5.9 3.2 S uden eedback A e class es 2, I asked he s uden s o p o ide eedback on he e ec i eness o my ac ion esea ch idea. In summa y, he s uden s ound ha epea ing examined ma e ial om class es 1 was qui e help ul (a e age a ing o 3.86 ou o 5) and ound ha he eedback om class es 1 was e y help ul (a e age a ing o 4.43 ou o 5). No s uden esponded nega i ely o ei he aspec . Due o ime cons ain s, I was unable o epea he ques ionnai e a e class es 3, bu ne e heless, one in e es ing e en did ake place. One o my s uden s came o me o seek cla i y on one o he ques ions om he p e ious class es on he mo ning ha class es 3 was aking place. He did no ask any ques ions abou he new ma e ial. The idea o ha ing ques ions on p e iously co e ed ma e ial clea ly had he desi ed e ec on his s uden . 3.3 Pee Feedback Se e al o my pee s showed posi i e in e es in my esea ch idea and concu ed wi h my assessmen ha , in p ac ice, we ypically ail o ollow-up on eedback. This was eloquen ly summed up by one membe who ema ked ha “… we do he assessmen , we p o ide he eedback and we ick he box – ou wo k is done … ”. Un o una ely, oo many eaching s a do hei job because hey ha e o and no because hey wan o and, as a esul , hei a i ude some imes becomes one o doing he ba e minimum. One c i ical iend also exp essed how simple my idea was and ye how e ec i e i could po en ially be. The ac ha he idea was so su p isingly simple made i e en mo e e ec i e and some o he eaching s a , pa icula ly hose who conduc mul iple assessmen s, el ha i was some hing ha hey could easily implemen since i was no an o e ly ime-consuming exe cise. An in e es ing commen was men ioned in ela ion o he epe i ion o assessed ma e ial, as one o my pee s wonde ed i I was excessi ely penalising a s uden o e ec i ely making he same mis ake wice. This would no be an issue i I was ca ying ou s ic ly o ma i e assessmen s, which did no con ibu e o he inal module g ade. Since my assessmen s a e bo h o ma i e and summa i e, whe e he assessed ma ks do con ibu e o he inal g ade, he aised conce n wa an ed some discussion. Howe e , we bo h el , on e lec ion, ha awa ding ma ks o he epea ed assessmen s ongly encou aged s uden s o ac i ely engage wi h he eedback. Fu he mo e, as he epea ed sec ion cons i u ed a ela i ely small pa o he o e all assessmen , we bo h el ha any penal ies encoun e ed by a s uden we e minimal. 4. Conclusions and Fu u e Wo k The wo k in his pape clea ly shows ha he idea o ollowing-up on eedback h ough epe i ion o assessed ma e ial has po en ial alue. My ellow eaching s a el ha i was a wo hwhile exe cise and my s uden s wholehea edly ag ee. Mo e impo an ly, he esul s om he class es s ce ainly showed a ma ked imp o emen om one es o he nex in ela ion o he epea ed ma e ial. Howe e , i should be no ed ha amilia isa ion o online es ing may also ha e impac ed on his imp o emen . Fu u e wo k will de e mine he deg ee o which his is indeed he case.