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The influence of work-home interaction on burnout among portuguese police officer

Cristina Queirós,Ana Mónica Pereira,João Ramada Martins

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The in luence o wo k-home in e ac ion on bu nou among Po uguese Police o ice s The in luence o wo k-home in e ac ion on bu nou among Po uguese Police o ice s C is ina Quei ós1,2, Ana Mónica Pe ei a1,2 & João Ramada Ma ins3 1 Psychosocial Rehabili a ion Labo a o y (FPCEUP / ESTSPIPP), Po o, Po ugal 2Facul y o Psychology and Educa ional Sciences, Po o Uni e si y, Po ugal 3 Public Secu i y Police (PSP), Po ugal 1. In oduc ion 1. In oduc ion Ac ually wo ke s deals wi h job and amily demands, ying o no ha e a con lic be ween hese wo impo an domains o hei li es. Wo k-home in e ac ion become a opic o esea ch (Deme ou i & Geu s, 2004), wi h esea che s sea ching he di ec ion and he alence o his in e ac ion. Policing has special ules ha can in e e e wi h amily schedules and o ganiza ion, dealing wi h unce ain and unknown e en s. Due o hei s ess ul p o essional ac i i y (B own & Campbell, 1994; Dowle , 2005; Ran a & Sud, 2008; Vuo ensy jä & Mälkiä, 2011), police o ice s a e also ulne able o bu nou , expe iencing emo ional exhaus ion, depe sonaliza ion, and educed p o essional accomplishmen (Kop, Euwema & Schau eli, 1999; Page & Jacobs, 2011; Pines & Keinam, 2006; Ta is e al., 2010). Recen ly, wo k- amily in e ac ion was ela ed wi h bu nou (Inns and e al., 2011; Langballe e al., 2011), indica ing bi-di ec ional causal pa hs. Key wo ds: Bu nou , Wo k-home in e ac ion, Police O ice s 2. Aims 2. Aims This s udy aims o in es iga e he in luence o wo k-home in e ac ion on bu nou , in a sample o Po uguese police o ice s. 3. Me hod 3. Me hod 4. Resul s 4. Resul s - B own, J.M. & Campbell, E.A. (1994). S ess and Policing: sou ces and s a egies. Chiches e : John Wiley andSons. - Deme ou i, E. & Geu s, S. (2004). Towa ds a ypology o wo k-home in e ac ion. Communi y, Wo k & Family, 7 (3), 285-309. - Dowle , K. (2005). Job sa is ac ion, Bu nou and pe cep ion o un ai ea men : he ela ionship be ween ace and police wo k. Police Qua e ly, 8 (4), 476-489. - Geu s, S., Ta is, T., Kompie , M., Dikke s, J., Hoo , M. & Kinnunnen, U. (2005). Wo k-home in e ac ion om a wo k psychological pe spec i e: de elopmen and alida ion o a new ques ionnai e, he SWING. Wo k & S ess, 19 (4), 319-339. - Inns and, S.T., Langballe, E.M. & Falkum, E. (2011). The longi udinal e ec s o indi idual ulne abili y, o ganisa ional ac o s, and wo k-home in e ac ion on bu nou among male chu ch minis e s in No way. Men al Heal h, Religion & Cul u e, 14 (3), 241-57. - Kop, N., Euwena, M.C. & Schau eli, W.B. (1999). Bu nou , job s ess and iolen beha iou among Du ch police o ice s. Wo k & S ess, 13 (4), 326-340. - Langballe, E.M., Inns and, S.T., Aasland, O.G. & Falkum, E. (2011). The p edic i e alue o indi idual ac o s, wo k- ela ed ac o s, and wo k-home in e ac ion on bu nou in emale and male physicians: a longi udinal s udy. S ess & Heal h: Jou nal o he In e na ional Socie y o he In es iga ion o S ess, 27 (1), 73-88. - Ma ais, C., Mos e , K., Geu s, S. & Ta is, T. (2009). The psychome ic p ope ies o a ansla ed e sion o he Su ey Wo k-Home In e ac ion - Nijmegen (SWING) ins umen . Sou h A ican Jou nal o Psychology, 39 (2), 202-219. - Maslach, C., & Jackson, S. (1997). MBI – In en a io “Bu nou ” de Maslach – synd ome del “quemado” po es és labo al asis encial – manual. Mad id: TEA. - Mos e , K. (2011). Job cha ac e is ics, wo k-home in e e ence and bu nou : es ing a s uc u al model in he Sou h A ican con ex . In e na ional Jou nal o Human Resou ce Managemen , 22 (5), 1036-1053. - Page, K. S. & Jacobs, S. C. (2011). Su i ing he shi : u al police s ess and counselling se ices. Psychological Se ices, 8 (1), 12-22. - Pines, A.M., & Keinan, G. (2006). S ess and Bu nou in Is aeli Bo de Police. In e na ional Jou nal o S ess Managemen , 13 (4), 519-540. - Ran a, R.S., & Sud, A. (2008). Managemen o S ess and Bu nou o Police Pe sonnel. Jou nal o he Indian Academy o Applied Psychology, 34 (1), 29-39. - Ta is, T.W., Kompie , M.J., Geu s, S., Hou man, I., & Heu el, F. (2010). P o essional e icacy, exhaus ion, and wo k cha ac e is ics among police o ice s: a longi udinal es o he lea ning- ela ed p edic ions o he demand-con ol model. Jou nal o Occupa ional and O ganiza ional Psychology, 83, 455- 474. - Vuo ensy jä, M. & Mälkiä, M. (2011). Nonlinea i y o he e ec s o police s esso s on police o ice bu nou . Policing, 34 (3), 382-402. www.lab p.com cquei os@ pce.up.p 6. Bibliog aphy 6. Bibliog aphy Pa icipan s: Non-p obabilis ic sample o 78 male Po uguese police o ice s wo king in Public Secu i y Police (PSP) o a small own o no h Po ugal; age be ween 35 o 54 yea s (M=46.1 and SD=4.9); 35% wi h 9 h yea o school le el and 41% wi h 12 h yea ; all ma ied and wi h child en; wo king wo king in police o ce be ween 14 o 31 yea s (M=22.6 and SD=4.4); 67% wi h pa olling asks and 33% wi h c iminal in es iga ion asks. Ins umen s: Ques ionnai e o collec indi idual and p o essional cha ac e iza ion, Maslach Bu nou In en o y-Human Se ices Su ey (MBI-HSS, Maslach & Jackson, 1997); and Su ey Wo k-Home In e ac ion Nijmegen (SWING, Geu s e al., 2005) bo h wi h adap ed Po uguese e sions o his s udy. P ocedu e: Da a we e collec ed in Public Secu i y Police (PSP) o a small own o no h Po ugal; age be ween , du ing 2010, using sel -comple ion ques ionnai e, anonymous and con iden ial, a e o mal Police au ho iza ion. Da a analysis: SPSS-18 was used o do a desc ip i e, co ela ion analysis (R Pea son) and eg ession analysis. 5. Conclusions 5. Conclusions Bu nou seems o be ela ed wi h nega i e in e ac ions be ween wo k and amily, bu hose in e ac ions explain di e en ially bu nou . While emo ional exhaus ion seems a ec ed by he nega i e in luence o wo k in amily, depe sonaliza ion e lec s bo h pa hs o hese nega i e in e ac ions. The esul s e lec he complexi y o he ela ionship be ween bu nou and wo k-home in e ac ion, al eady e e ed by o he au ho s in policing con ex (Ma ais e al., 2009; Mos e , 2011; Vuo ensy jä & Mälkiä, 2011). In e en ions a wo kplace a e needed o p e en bu nou and help police o ice s o cope wi h s ess ul job demands and sepa a e hose s ess sou ces om amily. Despi e low le els o bu nou (especially low depe sonaliza ion, low emo ional exhaus ion and high p o essional accomplishmen ) and low le els o wo k-home in e ac ion (especially nega i e home-wo k and wo k-home in e ac ions) esul s show posi i e s a is ical signi ican co ela ions be ween bu nou nega i e dimensions and nega i e wo k-home in e ac ions (Table 1). S epwise eg ession show ha emo ion exhaus ion is p edic ed by wo k-home nega i e in e ac ion whe eas depe sonaliza ion is p edic ed by wo k-home nega i e in e ac ion and amily-wo k nega i e in e ac ion (Table 2). Table1. Means, S anda d de ia ions, C onbach’s Alpha and in e -co ela ions o MBI and SWING dimensions Table 2. P edic i e alue o wo k-home in e ac ion dimensions o bu nou dimensions *p < 0.050 **p < 0.01 0 *** p < 0.001 M SD α1 2 3 4 5 6 MBI (0-6) 1. Emo ional exhaus ion 1.727 1.058 .808 2. Depe sonaliza ion 1.054 1.055 .583 .359** 3. P o essional accomplishmen 4.333 1.210 .744 .059 -.110 SWING (0-3) 4. Nega i e wo k- home in e ac ion 1.073 0.406 .806 .378** .421** -.169 5. Nega i e home- wo k in e ac ion 0.485 0.313 .497 .267* .327** -.067 .256* 6. Posi i e wo k- home in e ac ion 1.206 0,551 .772 .122 .022 .020 -.147 -.004 7. Posi i e home- wo k in e ac ion 1.417 0.704 .786 .077 .106 .003 -.035 .100 .451** 2.232*11.114***.234.051.229Nega i e home-wo k in e ac ion 3.443** * 16.388***.361.177.177Nega i e wo k-home in e ac ion Depe sonaliza ion 3.557** * 12.656***.378.143.143Nega i e wo k-home in e ac ion Emo ional exhaus ion FβR2 change R2