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Personality trait analysis during the COVID-19 pandemic: a comparative study on social media

Fernández Pichel, Marcos; Aragón Saenzpardo, Mario Ezra; Saborido Patiño, Julián; Losada Carril, David Enrique

Abstract

The COVID-19 pandemic, a global contagion of coronavirus infection caused by Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2), has triggered severe social and economic disruption around the world and provoked changes in people’s behavior. Given the extreme societal impact of COVID-19, it becomes crucial to understand the emotional response of the people and the impact of COVID-19 on personality traits and psychological dimensions. In this study, we contribute to this goal by thoroughly analyzing the evolution of personality and psychological aspects in a large-scale collection of tweets extracted during the COVID-19 pandemic. The objectives of this research are: i) to provide evidence that helps to understand the estimated impact of the pandemic on people’s temperament, ii) to find associations and trends between specific events (e.g., stages of harsh confinement) and people’s reactions, and iii) to study the evolution of multiple personality aspects, such as the degree of introversion or the level of neuroticism. We also examine the development of emotions, as a natural complement to the automatic analysis of the personality dimensions. To achieve our goals, we have created two large collections of tweets (geotagged in the United States and Spain, respectively), collected during the pandemic. Our work reveals interesting trends in personality dimensions, emotions, and events. For example, during the pandemic period, we found increasing traces of introversion and neuroticism. Another interesting insight from our study is that the most frequent signs of personality disorders are those related to depression, schizophrenia, and narcissism. We also found some peaks of negative/positive emotions related to specific events

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Jou nal o In elligen In o ma ion Sys ems h ps://doi.o g/10.1007/s10844-023-00810-3 RESEARCH Pe sonali y ai analysis du ing he COVID-19 pandemic: a compa a i e s udy on social media Ma cos Fe nández-Pichel1·Ma io Ez a A agón1·Julián Sabo ido-Pa iño1· Da id E. Losada1 Recei ed: 28 June 2023 / Re ised: 16 Augus 2023 / Accep ed: 17 Augus 2023 © The Au ho (s) 2023 Abs ac The COVID-19 pandemic, a global con agion o co ona i us in ec ion caused by Se e e Acu e Respi a o y Synd ome Co ona i us 2 (SARS-CoV-2), has igge ed se e e social and economic dis up ion a ound he wo ld and p o oked changes in people’s beha io . Gi en he ex eme socie al impac o COVID-19, i becomes c ucial o unde s and he emo ional esponse o he people and he impac o COVID-19 on pe sonali y ai s and psychological dimensions. In his s udy, we con ibu e o his goal by ho oughly analyzing he e olu ion o pe sonali y and psychological aspec s in a la ge-scale collec ion o wee s ex ac ed du ing he COVID-19 pandemic. The objec i es o his esea ch a e: i) o p o ide e idence ha helps o unde s and he es ima ed impac o he pandemic on people’s empe amen , ii) o ind asso- cia ions and ends be ween speci ic e en s (e.g., s ages o ha sh con inemen ) and people’s eac ions, and iii) o s udy he e olu ion o mul iple pe sonali y aspec s, such as he deg ee o in o e sion o he le el o neu o icism. We also examine he de elopmen o emo ions, as a na u al complemen o he au oma ic analysis o he pe sonali y dimensions. To achie e ou goals, we ha e c ea ed wo la ge collec ions o wee s (geo agged in he Uni ed S a es and Spain, espec i ely), collec ed du ing he pandemic. Ou wo k e eals in e es ing ends in pe sonali y dimensions, emo ions, and e en s. Fo example, du ing he pandemic pe iod, we ound inc easing aces o in o e sion and neu o icism. Ano he in e es ing insigh om ou s udy is ha he mos equen signs o pe sonali y diso de s a e hose ela ed o dep es- sion, schizoph enia, and na cissism. We also ound some peaks o nega i e/posi i e emo ions ela ed o speci ic e en s. Keywo ds COVID-19 ·Social media ·Big-5 ·Pe sonali y analysis ·Emo ion analysis 1 In oduc ion The Co ona i us disease ou b eak (COVID-19) began in Decembe 2019 and apidly sp ead wo ldwide, causing millions o dea hs (Zhu e al., 2020). Mos people in ec ed wi h he i us BMa cos Fe nández-Pichel [email p o ec ed] 1Cen o Singula de In es igación en Tecnoloxías In elixen es (CiTIUS), Uni e si y o San iago de Compos ela, Rúa Jena o de la Fuen e, San iago de Compos ela 15782, A Co uña, Spain 123 Jou nal o In elligen In o ma ion Sys ems expe ienced mild o mode a e espi a o y illness and eco e ed wi hou equi ing special ea men . Howe e , some indi iduals de eloped se ious symp oms and equi ed medical a en ion (O ganiza ion, 2023). Olde people and hose wi h unde lying medical condi ions we e mo e likely o de elop se e e illnesses. COVID-19 has caused a huge impac wo ldwide on heal h sys ems, economies, and educa ion sys ems (O ganiza ion, 2020). A his poin , we s ill do no know how long his damage will las o when he wo ld will ully eco e . The pandemic had a majo e ec on ou li es, and many people ha e been acing s ess ul and o e whelming challenges. These s ess ac o s can cause changes in appe i e, ene gy, desi es, and in e es s, and can c ea e eelings o ea , ange , sadness, wo y, numbness, o us a ion. Lea ning o iden i y hese symp oms can help us o cope and manage heal hily. The inc easing social media ac i i y p esen s an oppo uni y o s udy he e olu ion o beha io al and pe sonali y ai s in a la ge p opo ion o he wo ld popula ion. Fo many people, social li e does no only happen in hei su oundings o immedia e en i onmen . In many cases, a conside able numbe o social in e ac ions ake place in i ual se ings c ea ed by social media pla o ms like Facebook, Twi e , o Reddi . Since he beginning o he pandemic, social media pla o ms a e inc easingly being used as an in o ma ion sou ce (e.g., o be in o med abou isks and c ises) and publica ion channel (Reu e s, 2022). Men al heal h has been a majo global conce n wi hin he las decades, bu psychological p oblems ha e agg a a ed since he con inemen pe iod o he yea 2020 (Gup a e al., 2020). Ha ing his in mind, he main mo i a ion o his wo k lies in he necessi y o u he s udy he g ow h o his “psychological pandemic” and o aise public awa eness. Fo example, by de eloping new sc eening ools able o in o m au ho i ies and he popula ion abou he impac o he pandemic on pe sonali y dimensions. I is also impo an o ma ch psychological ai s wi h speci ic e en s o ci cums ances ha happened du ing his di icul pe iod (e.g., ela ed o ha sh con inemen s). In addi ion, analyzing he e olu ion o eelings and emo ions is a na u al complemen o he s udy o pe sonali y dimensions. We will ocus on wo collec ions o wee s e ie ed du ing he wo s pa o he pan- demic pe iod (2020-2021). The wee s come om wo coun ies (USA and Spain), and we es ima e he p e alence and e olu ion o speci ic pe sonali y ai s and diso de s on hese wo la ge samples o social media en ies (10,234,223 and 17,395,598 wee s, espec i ely). To ha end, we d aw om ecognized psychological ins umen s, such as he Big-5, which de ines i e co e pe sonali y ac o s (ex a e sion, ag eeableness, openness o expe ience, conscien iousness, and neu o icism) (Ba ick and Moun , 1991). We also epo on ho opics ound in he published con en , wi h a pa icula ocus on hemes ha ha e igge ed con- ce ns, pola ized emo ions, o ex eme eelings. We can summa ize ou main con ibu ions as ollows: 1. Two publicly a ailable da ase s o wee s (abou gene al opics) ex ac ed du ing he mos p oblema ic mon hs o he COVID-19 pandemic. The collec ions con ain wee s w i en in English and Spanish and he wee s a e geo agged in USA o Spain, espec i ely. We also make a ailable o he communi y a eposi o y o acili a e he ep oducibili y o he expe imen s p esen ed in his s udy.1 2. A ho ough analysis o he p e alence and e olu ion o pe sonali y ai s in Twi e use s om wo di e en coun ies (USA and Spain). 3. As udyo hee olu iono signso pe sonali ydiso de s(Schizoid,Dep essi e,A oidan , Dependen , His ionic, Na cissis ic, Compulsi e, Pa anoid, and Schizo ypal) du ing he pandemic. 1h ps://gi hub.com/Ma cosFP97/COVID-19-Pe sonali y 123 Jou nal o In elligen In o ma ion Sys ems 4. A complemen a y epo o emo ions es ima ed om he wee s published du ing he pandemic. The emainde o he pape is o ganized as ollows. Sec ion 2, p esen s a b ie o e iew o he ela ed wo k. Sec ion 3, desc ibes in de ail ou me hodology o c ea e he da a and ou app oaches o analyze he publica ions. Sec ion 4 epo s he esul s and Sec ion 5p esen s a discussion o he ob ained esul s and limi a ions o his wo k. Finally, Sec ion 6gi es some concluding ema ks. 2 Rela ed wo k In his sec ion, we discuss some ecen wo ks ela ed o social media analysis du ing he pandemic pe iod. Di e en s udies ha e pe o med esea ch on he impac o COVID-19 on people’s public and pe sonal li es. One o he mos popula s a egies consis s o mining social media da a and measu ing conce ns o sen imen s (e.g., h ough publica ions pos ed by people on hei social media accoun s). In Lyu e al. (2020), he au ho s sea ched o wee s ha con ained e ms e e ing o he COVID-19 pandemic, such as “Chinese i us” o “Wuhan i us”, and hen compa ed hem wi h wee s ha did no ha e hese wo ds. This s udy e ealed di e ences in age, geoloca ion, and poli ical iews among he indi iduals who pos ed hese wo ypes o wee s. Voh a and Ga g (2023) pe o med sen imen analysis on Twi e da a con aining keywo ds ela ed o wo king om home. A o al numbe o 358,823 wee s we e collec ed. The au ho s i s labeled a subse o wee s using VADER and, nex , ained a Con olu ional Neu al Ne wo k (CNN) o es ima e sen imen . They ound ha he majo i y o pos s had a posi i e sen imen owa ds wo king om home. An in e es ing s udy ha analyzes popula ion-le el dispa i ies du ing he pandemic was p esen ed in Zhang e al. (2021). The au ho s i s collec ed a la ge-scale da ase om Twi e . Then, hey di ided he da a among popula ion g oups and ex ac ed conce ns, sen imen s, and emo ions. This wo k e ealed di e ences ega ding COVID-19 opics among popula ion g oups ( o example, gende , and age). One o he indings was ha he popula ion g oup composed o abo e 40-yea -old women was he g oup mos conce ned abou COVID-19. This segmen o emales was mos conce ned abou economics and educa ion, while males in he same age g oup we e mos conce ned abou poli ics and economics. In ano he s udy, Alhuzali e al. (2022) collec ed wee s ela ed o COVID-19 om 48 di e en ci ies in he Uni ed Kingdom. The sen imen , emo ion, and opics o he wee s we e examined using deep lea ning models like Sen icNe 6 and SpanEmo, wi h a combined opic modeling app oach. The au ho s ound ha people’s a i udes and exp essions we e highly posi i e a he beginning o 2020, bu s a ed o dec ease o e ime owa d he end o 2021. This app oach can po en ially supply aluable cues abou how public policies a e pe cei ed by people in di e en geog aphical a eas. In a sligh ly di e en di ec ion, Umai and Mascia i (2023) explo ed he sen imen s o he ci izens ela ed o he COVID-19 accina ion. This s udy pe o med sen imen and spa ial analyses o ex ual pieces o e idence. The au ho s used he Tex Blob ool o es ima e he pola i yo he ex sandca ego ized hem.Theyalsomapped heda aob ained ogeog aphical loca ions o ge a global pic u e o people’s a i udes owa d accina ion. Simila ly, in Bo ah (2023) a mul imodal deep lea ning me hod o Indian wee s classi ica ion was in oduced. The goal was o es ima e popula ion’s hesi ancy owa ds accina ion h ough social media pos s. The s udy e ealed ha con idence in accina ion inc eased wi h ime. 123 Jou nal o In elligen In o ma ion Sys ems Si e al. (2021) su eyed pos - auma ic s ess synd ome (PTSS) and sleep quali y among esiden s in Wuhan and nea by ci ies. To ha end, a PTSS checklis o DSM-5 (Diagnos ic and S a is ical Manual o Men al Diso de s) and ou ools om he Pi sbu gh Sleep Quali y Index (PSQI) we e u ilized. The su ey e ealed a p e alence o PTSS a e he COVID-19 ou b eak and showed ha women su e ed mo e han men. Mo e speci ically, an ad e se al e a ion in cogni ion and sleep quali y was associa ed wi h emales. The au ho s also ound ha pa icipan s wi h be e sleep quali y epo ed lowe PTSS. In Ahmad and Mu ad (2020), s udied how social media a ec s men al heal h and he sp ead o panic abou COVID-19 in he Ku dis an Region o I aq. They ound ha social media has a signi ican impac on sp eading ea and panic, and in luences nega i ely people’s men al heal h. Young people, aged be ween 18 and 35, we e ound o be acing psychological anxie y. Resea che s in Se e al. (2022) in es iga ed he opic e olu ion o Twi e o he Republic o Tu key in 2020. They analyzed 1.3 million wee s ela ed o he co ona i us be ween Feb ua y 24, 2020, and May 2, 2020. The au ho s ound an inc ease in opics ela ed o hygiene, li es yle, and anxie y. Inspi ed by he Wo ld Bank’s Po e y Moni o ing Technical No e, hey also examined he e ec o income on con en sha ing. Acco ding o he au ho s’ es ima es, use s wi h a lowe g oss domes ic p oduc pe capi a end o sha e mo e news ela ed o COVID-19 con en . In Ainley e al. (2021), he eac ion o people o heal h and ca e deli e y in he Uni ed Kingdom was s udied. The au ho s iden i ied he ollowing main hemes: access o emo e ca e, quali y o emo e ca e, he an icipa ion o emo e ca e, online booking, asynch onous communica ion, and publicizing changes o se ices o ca e deli e y. A he beginning o he pandemic, he commen s we e posi i e bu his posi i e end dec eased o e ime wi h he inc ease in es ic ions and COVID cases. In he a ea o pe sonali y analysis, we can also ind app oaches o le e age da a ha is sha ed on he In e ne on a daily basis. Fo example, deep lea ning app oaches show p omise in pe sonali y classi ica ion when an ample amoun o da a is a ailable o aining (Leona di e al., 2020;Die al.,2018). Howe e , hei limi ed explana o y unde s anding capabili ies hinde specialis s om comp ehending he a ionale behind au oma ic p edic ions. To y o sol e his, de-la Rosa e al. (2023) aimed o analyze language and disce n pe sonali y ai s om sho communica ions by ha nessing in o ma ion ex ac ed om a men al lexicon. The objec i e was o de elop a aluable ep esen a ion ha aids specialis s in unde s anding he key a iables ha con ibu e o he analysis o an indi idual’s pe sonali y. This highligh s he impo ance o explainabili y in his ype o ask. As we can see abo e, o me s udies on social media du ing he pandemic ha e mainly ocused on sen imen and emo ion analysis. These wo ks ha e essen ially explo ed he con- ce ns ha people aise and hei impo ance. Following his line o hough , we expand his ype o analysis by s udying pe sonali y ai s and pe sonali y diso de s. We es ima e he p e alence and e olu ion o pe sonali y ai s and diso de s du ing he pandemic using Deep Linguis ic echnologies. Ou wo k also di e s om he p e ious s udies by explici ly ela ing he esul s ob ained o speci ic social e en s. To ha end, we pe o m ou analysis on a collec- ion o wee s whose size is subs an ially la ge han he sizes conside ed by p e ious wo ks. Mo eo e , he da a is geo agged in wo di e en coun ies and he c awling/ex ac ion p o- cess was no biased owa ds speci ic keywo ds. We pe cei e he b oad scope o his esou ce as a s eng h, as i p o ides o he esea ch eams wi h he oppo uni y o ca y ou a a ie y o analyses. I also allows us o s udy cul u al di e ences and eac ions when handling a p oblem o he magni ude o COVID-19. The collec ion and he code a e a ailable o he communi y o es and euse. 123 Jou nal o In elligen In o ma ion Sys ems Fig. 1 Gene al iew o he sys em. We ex ac ed Twi e da a using Twin (sc apping ool) and, nex , we pe o med mul iple epo s wi h complemen a y analy ical ools 3 Me hodology In his sec ion, we p esen in de ail he s a egy implemen ed o collec ing wee s and we desc ibe ou me hods o analyzing pe sonali y ai s, diso de s, and emo ions. Figu e 1 depic s an o e all iew o all he s eps in ol ed. 3.1 Da a collec ion Fo collec ing da a, we employed Twin .2Twin o e s he possibili y o ex ac ing wee s in a geolocalized manne . The p ocess consis s o choosing a cen al geog aphical poin , es ablishing a adius, and ob aining wee s om ha a ea. Fo ou s udy, he poin s cho- sen we e Mad id and New Yo k ( o ep esen ing Spain and USA, espec i ely). A e he ex ac ion, wee s we e classi ied by language,3and we only kep he English wee s om he USA da ase and he Spanish wee s om he Spain da ase . Fo he da a p ocessing, we pe o med a simple p e-p ocessing o he ex s by emo ing special cha ac e s like URLs, @, and hash ags. The USA da ase con ains wee s whose publica ion da es ange om Janua y 2020 o Augus 2021. The o al numbe o wee s is 10,234,223. The Spain da ase con ains 17,395,598 wee s (publica ion da es om Janua y 2020 o May 2021). A subse o his da a is eely a ailable o he communi y o es and use.4We ha e ca e ully espec ed Twi e ’s policy ega ding anonymiza ion and he maximum numbe o pos s. Mo e speci ically, a he ime o c ea ing his collec ion, he limi s o Twi e es ablished ha “you may only dis ibu e up o 1,500,000 Twee IDs o a single en i y wi hin a 30-day pe iod”.5Those eade s in e es ed in he en i e da ase can con ac he au ho s, since his is a gene ic da ase ha could be exploi ed o o he esea ch pu poses. I is wo h men ioning ha we had some di icul ies du ing he cou se o he ex ac ion s age. The Twin se ice was shu down du ing he de elopmen o his p ojec . This a ec ed he e ie al o Spanish wee s. Mo e speci ically, o Spain’s da ase , he numbe o collec ed wee s du ing he cen al pe iod o he pandemic (a ound 4,561 wee s pe week) a e less han 2h ps://gi hub.com/ win p ojec / win 3To ha end, we employed h ps://pypi.o g/p ojec /langde ec /. 4h ps://gi hub.com/Ma cosFP97/COVID-19-Pe sonali y/ ee/mas e /da ase 5h ps://de elope . wi e .com/en/de elope - e ms/mo e-on- es ic ed-use-cases 123 Jou nal o In elligen In o ma ion Sys ems he numbe o collec ed wee s du ing he es o he imeline (a ound 345,849 wee s/pe week o Spain and 159,948 wee s/pe week o he USA). This should be aken in o accoun o he analysis, as ends du ing his pe iod show o en a la ge a iance. S ill, he o e all collec ion o wee s is subs an ially la ge han hose employed in mos exis ing s udies. 3.2 Big-5 pe sonali y analysis The main objec i e o his wo k is o unde s and he pe sonali y ai s and hei e olu ion in Social Media use s du ing he COVID pandemic. Pe sonali y has been de ined (Funde , 1997) as he “indi idual’s cha ac e is ic pa e ns o hough , emo ion, and beha io , oge he wi h he psychological mechanism behind hose pa e ns”. Howe e , his de ini ion is oo gene al and makes unde s anding indi idual di e ences in beha io and expe ience oo di icul . In he a ea o Psychology, esea ch on pe sonali y, led by mul iple eams o esea che s, eached a consensus on a gene al axonomy o pe sonali y ai s, named “Big Fi e” (John and S i as a a, 1997). Pe sonali y analysis (Ba ick and Moun , 1991) using Big-5 builds om a axonomy o classi ica ion p oposed in he 1980s. This model was de ined using ac o analysis (Yong and Pea ce, 2013), and s udies he ela ionship be ween a la ge numbe o e bal desc ip o s and pe sonali y ai s. The o iginal Big-5 model was p oposed by Digman, and la e ex ended by Goldbe g (1993). These de ini ions ha e been ound o con ain he majo i y o pe sonali y ai s and es ablish a solid s uc u e unde which pe sonali y can be o mally s udied. The i e ac o s iden i ied a e: 1. Openness o expe ience: app ecia ion o new emo ions, a s, o new and imagina i e ideas. 2. Conscien iousness: esponsibili y, a endency o sel -discipline, and obedience. 3. Ex a e sion: app ecia ion o a b ead h o ac i i ies. 4. Ag eeableness: sympa hy o iendliness, conce n o social ha mony a he han indi- idualism. 5. Neu o icism: he endency o expe ience nega i e emo ions such as anxie y o dep ession. Following Neuman and Cohen’s 2014 me hodology, we build one ep esen a ion o desc ibing he exis ence o each ac o and ano he ep esen a ion o desc ibing he opposi e o each ac o . In his way, we can analyze ex s w i en by people and, gi en he e idence ound, es ima e he le el o in ensi y o bo h sides o each pe sonali y ac o . Fo example, we migh ack no only he e olu ion o ex a e sion ( he posi i e pole o he 3 d pe sonali y ac o ) bu also he e olu ion o in o e sion, which would be ep esen ed as he nega i e pole o he same pe sonali y ac o . Table 1p esen s he pe sonali y ai s and some wo ds ela ed o each ac o (o o he opposi e o each ac o ). The selec ion o wo ds ep esen ing each pole comes om p e ious s udies on ec o ial seman ics o pe sonali y assessmen , which d ew om a lis o adjec i es ela ed o he Big-5 dimensions (T apnell and Wiggins, 1990). Addi ionally, o he analysis o pe sonali y diso de s, we employ a simila wo d-based app oach o ep esen and ack each diso de . Table 2p esen s he acked pe sonali y dis- o de s and he main adjec i es used o ep esen hem (ex ac ed om Millon e al. (2004)). Fo ou i s analysis, ou objec i e was o s udy how di e en cha ac e is ics o people’s pe sonali ies ha e e ol ed o e he pe iod o he pandemic. To ha end, we exploi he 123 Jou nal o In elligen In o ma ion Sys ems Table 1 Pe sonali y ai s: Ex a e sion (E) Ag eeableness (A) Conscien iousness (C) Neu o icism (N) Openness o expe ience (O) ai s ep esen a i e wo ds E-POSITIVE dominan , asse i e, au ho i a ian, o ce ul, assu ed, con iden , i m, pe sis en E-NEGATIVE ne ous, modes , quie , o celess, a aid, shy, calm, indecisi e A-POSITIVE ende ,gen le,so , kind,a ec iona e,help ul, sympa he ic, iendly A-NEGATIVE c uel, un iendly, nega i e, mean, b u al, inconside a e, insensi i e, cold C-POSITIVE o ganized, o de ly, idy, nea , e icien , pe sis- en , sys ema ic, s aigh , ca e ul, eliable C-NEGATIVE dis ac ed, un eliable, incompe en , wild, ine icien ,disloyal, chao ic, con used,messy, diso ganized N-POSITIVE wo ied, s essed, anxious, ne ous, ea ul, ouchy, guil y, insecu e, es less, emo ional N-NEGATIVE balanced, s able, con iden , ea less, calm, easygoing, elaxed,secu e, com o ed, peace- ul O-POSITIVE philosophical, abs ac , imagina i e, cu ious, e lec i e, li e a y, ques ioning, indi idualis- ic, unique, open O-NEGATIVE na ow-minded,conc e e,o dina y,incu ious, hough less, igno an , uneduca ed, common, con en ional, es ic ed axonomy o pe sonali y ai s p oposed wi hin he Big 5, and we analyze use s’ publica ions acco ding o he i e pe sonali y ac o s (and hei co esponding opposi e poles). The i s s ep o analyzing use da a consis s o con e ing he use ’s wee s o a ec o- ial ep esen a ion. To ob ain his ep esen a ion we employ Sen ence-BERT (Reime s and Gu e ych, 2019) a modi ica ion o he p e- ained BERT ne wo k ha uses ne wo k s uc u es o de i e seman ically meaning ul sen ence embeddings. Sen ence-BERT was ained on he combina ion o he SNLI and Mul i-gen e NLI da ase s. The SNLI collec ion (Bowman e al., 2015) con ains sen ence pai s anno a ed wi h he labels con adic ion, en ailmen , and neu al. The Mul iNLI da ase (Williams e al., 2018) is a collec ion ha con ains sen ence pai s and co e s a ange o gen es o spoken and w i en ex . Sen ence-BERT has been shown o be a Table 2 Pe sonali y diso de s diso de s ep esen a i e wo ds schizoid indi e en , apa he ic, emo e, soli a y dep essi e sad, dep essed, hopeless, gloomy, a alis ic a oidan shy, e lec i e, emba assed, anxious dependen helpless, incapable, passi e, imma u e his ionic d ama ic, seduc i e, shallow, hype ac i e, ain na cissis ic sel ish, a ogan , g andiose, indi e en compulsi e es ained, conscien ious, espec ul, igid pa anoid cau ious, de ensi e, dis us ul, suspicious schizo ypal eccen ic, alien, biza e, absen 123 Jou nal o In elligen In o ma ion Sys ems solid app oach o ep esen sho pieces o ex . We eed each wee o he model o ob ain an embedding ep esen a ion. The ec o ial ep esen a iono eachpe sonali y ac o (o i sopposi epole)isbuil om he wo dlis p esen ed in Table1.Eachwo dis i s passed o helanguagemodel,whichp oduces an embedding ep esen a ion o he wo d. This helps o o mally cap u e he seman ics o he wo d and in e nally ep esen s he po en ial con ex s in which he wo d is used. Nex , he pe sonali y ac o (o i s opposi e) is assigned a ec o ial ep esen a ion ha is he a e age o he ec o s o he wo ds associa ed wi h he ac o . In his way, we can cap u e, o example, aces o neu o icism (N-posi i e ec o ) based on he occu ence o wo ds and exp essions seman ically ela ed o wo ies, s ess, anxie y, ne es, and so o h. To es ima e he deg ee o p esence o a pe sonali y dimension in a wee , we use he cosine simila i y be ween he ex and he dimension’s ep esen a ions. This echnique has p o en o be e y obus in cap u ing seman ic meaning (Laska e al., 2020). Fo ep esen ing he e olu ion o pe sonali y ai s, we plo a e age simila i ies pe week. 3.3 Topic analysis An addi ional le el o analysis o he da a can be o ien ed o ex ac opic-o ien ed signals. To ha end, we ha e pe o med a u he inspec ion o he collec ions wi h Empa h (Fas e al., 2016). Empa h is a ool de eloped a he Uni e si y o S an o d o unde s anding opic signals in la ge collec ions o ex . The o iginal e sion o Empa h was buil om a collec ion o mo e han 1.8 billion wo ds and i es ima es he ela ionship be ween wo ds and ph ases by exploi ing neu al embeddings and sophis ica ed language models. Gi en an inpu ex , Empa h can associa e i o 200 buil -in, p e- alida ed ca ego ies. Fo he ex ac ion o opics, we wo ked wi h Empa h’s de aul ca ego ies and compu ed he le el o p esence o each o hem in he wee s ( o each opic, he lib a y e u ns a sui abili y sco e in [0,1]). Nex , we g ouped he wee s by week and plo ed he a e age alue o he en mos salien ca ego ies. This app oach helps o e eal he mos p ominen opics in he collec ions analyzed. 3.4 Emo ion analysis Fu he e idence abou people’s pe cep ions can be ob ained h ough emo ion analysis, a p ocess ha consis s o iden i ying and analyzing he unde lying emo ions exp essed in ex . Emo ions a e pe asi e among humans and a e s udied in many ields like Psychology and Neu oscience (Canales and Ma ínez-Ba co, 2014). Using emo ions, we can ex ac addi ional clues abou people’s eelings and conce ns. By measu ing emo ions du ing he COVID-19 pandemic, we can gain u he unde s anding on he impac o his di icul pe iod on people’s li es. To pe o m his analysis, we used EmoRoBERTa (Kim and Vossen, 2021), a ans o me language model ained using a da ase o Reddi commen s. The commen s we e labeled ollowing a lis o 28 emo ions. This model has been shown o ou pe o m al e na i e models in mul iple emo ion de ec ion asks and i inco po a es a wide a ie y o emo ions. In Table 3, we p esen some eal examples o wee s classi ied by his model. Again, as o p e ious analysis, we ha e g ouped he wee s by week and we epo he p opo ion o wee s pe week assigned o each emo ion. 123 Jou nal o In elligen In o ma ion Sys ems Table 3 Examples o wee s classi ied by EmoRoBERTa Twee Emo ion “Thank you cm m o his lo ely sha e” g a i ude “Midge Tame Ano he eason I ha e ha guy” ange “de as a ing news om my alma ma e onigh .” sadness “Today is gonna be ha d.” disappoin men “I can’ s op laughing a e alking o hese guys” amusemen 4 Analysis o esul s 4.1 Big-5 Le us indi idually analyze he pa e ns ob ained o each pe sonali y dimension. In his Sec ion, we analyze how pe sonali y ai s a y o e ime. We i s ocus on Ex a e sion, whichconsis so hegene al endency oexpe ienceposi i eemo ions,suchasbeing iendly, li ely, and ac i e. In Fig. 2, we p esen he e olu ion o his ai h ough he pandemic ime. In bo h coun ies (USA and Spain) he nega i e pole o his pe sonali y ac o was dominan (highe line o E-NEGATIVE compa ed o E-POSITIVE). This esul sugges s ha hemes ela ed o ne ousness, ea , o shame (E-NEGATIVE wo ds) we e mo e equen han hose ela ed o E-POSITIVE (dominance, con idence, pe sis ence, e c). This pa e n happens du ing he whole pe iod and, hus, i migh be a gene al ea u e o social media a he han a special ea u e o he COVID-19 pe iod. The USA lines a e a he la and, hus, do no e eal signi ican changes in pa e ns o ex a e sion/in a e sion. The Spain lines (pa icula ly he E-nega i e pa e n) show a mo e agi a ed beha io . Fo example, we can obse e highe e idence o ne es, ea , e c. in he second semes e o 2020. Ano he in e es ing ou come o his analysisis ha , o e all, he p esence o his pe sonali y ac o ( ega dless o he o ien a ion owa ds ex a e sion o in a e sion) seems o be highe in Spain. No e also ha he di e ence be ween ex a e sion (E-POSITIVE) and in a e sion (E-NEGATIVE) is highe in he USA. So, he USA da ase does no appea o con ain oo many ex a e sion/in a e sion- ela ed wee s bu hose wee s ha a e ac ually ela ed o his pe sonali y ac o end o show e idence o ne es, ea , e c. To u he analyze his ac o , we ook he 1000 wee s ha sco ed highes on E- NEGATIVE (highes simila i y o he nega i e pole o his pe sonali y ac o ) and c ea ed a wo d cloud wi h he mos p ominen wo ds (see Fig. 3).6In bo h coun ies, “ne ous” is he dominan wo d, and he plo s also show wo ds ela ed o anxie y and ea . In Spain, we can see ha wo ds like “calm” o “quie ” also had a high deg ee o occu ence. This ma ches wi h he esul s epo ed in Fig. 2, whe e we saw ha , in Spain, he p esence o he E-POSITIVE pole was no insigni ican . Le us mo e o he second pe sonali y ai , Ag eeableness. Ag eeableness is a ai ha desc ibes a pe son’s abili y o pu o he s’ needs be o e hei own. People wi h mo e ag ee- ableness a e mo e likely o be empa he ic and wo k wi h people who need mo e help. Figu e 4 shows he esul s o his pe sonali y ac o . In his g aph, we can see ha , o bo h coun ies, he nega i e pola i y o his pe sonali y ac o is g ea e han he posi i e one. In Spain, we can obse e an inc ease o bo h poles (posi i e and nega i e) in he pe iod o June-July 2020, 6The Spanish wee s ha e been ansla ed in o English and he clouds p esen high- equency wo ds a e ansla ion. 123 Jou nal o In elligen In o ma ion Sys ems Fig. 12 Es ima ed E olu ion o Pe sonali y Diso de s o USA and Spain The second mos p e alen pe sonali y diso de is schizoid. This pe sonali y is a condi ion in which people a oid social ac i i ies and consis en ly shy away om in e ac ion wi h o he s. This ype o beha io is o be expec ed,as he con inemen ules and egula ions issued du ing he pandemic led o isola ion among people. In ac , he blue lines (schizoid pa e n) g ew du ing a co e pa o he pandemic (second semes e o 2020). The hi d dominan pe sonali y diso de is na cissism, a pe sonali y cha ac e ized by a high sense o sel -impo ance. In his case, indi iduals seek a lo o a en ion and a cons an desi e o admi a ion.Du ing hepandemic, hispe sonali ymayha eg own due o he lack o empa hy owa ds o he people. The high p e alence o na cissism also connec s wi h he high es ima e o nega i e ag eeableness desc ibed abo e (high A-NEGATIVE). A-NEGATIVE is indeed connec ed o being unempa he ic and unhelp ul o o he s. In mid-2020 we can see a ma ked inc ease in mos diso de s and, o Spain, we can no ice a sha p decline a he beginning o 2021. USA pa e ns also show a dec ease in mos diso de s in la e 2020/beginning o 2021, bu he decline is smoo he . As a gued abo e, he Spain da ase has ewe da a poin s o he cen al pe iod o 2020 and, hus, he Spain lines a e mo e ola ile. Howe e , he plo o he USA and he plo o Spain essen ially e eal he same ends, ein o cing he insigh s ex ac ed om his analysis. The leas dominan pe sonali y diso de s a e dependen and obsessi e-compulsi e. These a e ela ed o a need o ha e o he people ake ca e o hem o a desi e o ha e e e y hing o ganized. To complemen his analysis, in Table 5, we p esen he wee s wi h he highes alues o he h ee mos p e alen diso de s.7One o he hings we can no ice abou hese wee s is ha , usually, people exp ess hei discom o in sho ex s. Fo example, Na cissis ic diso de is usually associa ed wi h wee s e e ing o someone being sel ish o a ogan . Mo eo e , Appendix Ashows a complemen a y analysis o all ai s in a single plo pe coun y ha allows isualising he ela i e p e alence be ween hem. Table 6gi es an o e all iew o he main ends de i ed om he analysis o pe sonali y diso de s. 7The Spanish wee s ha e been ansla ed in o English and he able p esen s he ansla ed wee . 123 Jou nal o In elligen In o ma ion Sys ems Table 5 Pe sonali y Diso de s Diso de Twee s USA dep ession “Dep essed ” “being dep essed” “oh dea I’m so hopelessly dep essed oday” “Hopeless wo ld” schizoid “apa he ic NY Awhile” “Me mood” “Feeling ha e ul” “yea ning” na cissis ic “Sel ish bas a d” “BE SELFISH” “Sel ish. Absolu ely sel ish.” “Call me sel ish cause I go me and nobody else ” Spain dep ession “Hopeless” “Wha sadness” “Dep essed bu ” “Ch onic sadness.” schizoid “Apa he ic” “D ama mood” “Feeling Alone.” “The indi e ence? I hu o me” na cissis ic “Ayyy Sel ishness” “Sel ish, e y sel ish and bad.” “An a ogan , a ogan , p oud, sel ish...” “Look who’s alking abou indi e en sel ishness...” “Being indi e en nowadays” Example o wee s Table 6 Pe sonali y diso de s analysis The mos p e alen pe sonali y diso de s du ing he ime o he pan- demic we e dep essi e, schizoid, and na cissis ic in bo h coun ies Dep ession is es ima ed o be he mos salien , ollowed by schizoph enia and na cissism The leas dominan pe sonali y diso de s a e dependen and obsessi e-compulsi e Mid-2020: inc ease in mos diso de s in bo h coun ies La e 2020/beginning o 2021: decline in mos diso de s in bo h coun- ies Tendencies (up o down) a e smoo he in USA Main ends ound 123 Jou nal o In elligen In o ma ion Sys ems 4.3 Empa h Nex , we con inue wi h he p esen a ion o he opic-based esul s ob ained wi h Empa h. Figu e 13 epo s, o bo h coun ies, he mos salien opics ex ac ed by Empa h. A i s obse a ion is ha emo ions, ei he posi i e o nega i e, a e he mos p ominen opics. Nega i e emo ions weigh mo e han posi i e emo ions in bo h coun ies. In he USA sample, we can obse e a peak o nega i e emo ions in June 2020 and a highe p esence o nega i e emo ions du ing he second semes e o 2020. The Spain plo shows mo e a iance bu i essen ially e lec s he same end. Compa ing he op 10 Empa h ca ego ies in bo h coun ies we can also obse e o he opics ha a e also common o USA and Spain: iends, op imism, communica ion, pa y, and child en. In he USA plo , mos o he lines a e a he la , and pe haps we can only obse e a sligh dec ease in iends and op imism in he las qua e o 2020. The Spain lines a e mo e chao ic and di icul o g asp. S ill, he e seems o be a highe p esence o con en ela ed o iends, speaking, and op imism du ing he second semes e o 2020. In any case, he mos appa en conclusion om hese plo s is he high p esence o emo ions in bo h coun ies and he occu ence o some o he common opics ( iends, op imism, communica ion, pa y, and child en). We ha e u he analyzed he peaks o nega i e emo ions (see Table 7, which p esen s he high- equency wo ds in he wee s yielding nega i e emo ions). In he USA, we obse e a peak in he i s week o June 2020. This is mainly ela ed o Geo ge Floyd’s dea h, and we obse e he e he p esence o emo ional bea ing wo ds such as “pissed” o “ho ible”. A second nega i e peak, in Augus 2020, is also pa ially ela ed o he Black Li es Ma e mo emen bu we also ind he e nega i e exp essions abou 2020 and he pandemic (“ ucking ha e 2020”, “hell 2020” o “co id”). In Spain, we obse e a sha p ise in nega i e emo ion in he i s week o June 2020. Acco ding o he mos equen wo ds, he heme o Black Li es Ma e is also salien in hese wee s. The second inc ease in nega i e emo ions happened in Oc obe 2020 and, aking in o accoun he mos ecu ing wo ds (e.g., “ eedom”, “c y”, “ i us”, o “go e nmen ”), hese emo ions seem o be ela ed o he co ona i us and o he es ic ions imposed by he go e nmen . Table 8gi es an o e all iew o he main ends de i ed om he analysis pe o med wi h Empa h. Fig. 13 Empa h opics o USA and Spain 123 Jou nal o In elligen In o ma ion Sys ems Table 7 High- equency wo ds du ing he peaks o nega i e emo ions Da e Lis o wo ds USA 1s week o June 2020 sad, ha e, s upid, c azy, ca e, sick, dead, lie, dea h, ho ible, c y, mad, sca ed, wo ied, insane, pain, pissed, shi , guil y, con used, li e, ump, ang y, bi ch, u ah, police, killing, dying, cop, acciden , uck w ong, shocked, makes sick, sho ,s opc ying,s upidpeople,supe , ideo, need s op, s o y,o ice , ucking c azy, ucking sick Las week o Augus 2020 s op, ha e, ha d, ump, sad, w ong, hell, back, lo e, shi , hi , c azy, black, police, li e, wo k, s a e, eason, oday, yea , dead, whi e, igh , s upid, dea h, killed, b eak, lie, alone, ne ada, mad, wo s , nigh , wo ld, incompe ence, egula ions, hu , hope, home, go e nmen , amily, imes, coun y, ame ica, sho , cops, pain, 2020, co id Spain 1s week o June 2020 e dad, ida, mundo, miedo, eeuu, mie da, gobie no, polic, odio, 2020, usa, mue e, culpa, mad e, ju o, casa, iolencia, ascis a, is e, do mi , mo i , e güenza, eliz, locu a, loco, llo ando, democ acia, ump, s op, pais, amilia, causa, bande a, lucha , mue os, acismo, e o is a 2nd week o Oc obe 2020 mal, peo , españa, pu o, mala, mundo, odio, jode , llo a , mo i , is e, mien en, casa, u ina, i us, pa ido, pode , gen uza, libe ad, locos, sola, sin e güenza, ho ible, g i o, gobie no, de echa, clase, payaso, pa idos, nacional, malos, mad id, lucha 4.4 Emo ion analysis Figu e 14 p esen s he dis ibu ion o emo ions. The mos dominan emo ions a e simila in bo h coun ies. Fo example, he emo ions o app o al and admi a ion a e he op 2 emo ions in USA and Spain. O he salien emo ions ha a e common o bo h coun ies a e amuse- men , cu iosi y, lo e, g a i ude, joy, exci emen , sadness, and ange . The ela i e p esence o hese emo ions a ies sligh ly om coun y o coun y. Fo example, he USA sample shows la ge pe cen ages o wee s exp essing amusemen , lo e, sadness, o exci emen , while he Spain sample shows la ge pe cen ages o wee s exp essing g a i ude o ealiza ion. In bo h coun ies, we can obse e ha he leas equen emo ions a e ela ed o emo se, p ide, emba assmen , ne ousness, elie , and g ie . Table 8 Empa h analysis Emo ions, ei he posi i e o nega i e, a e he mos p ominen opics Nega i e emo ions weigh mo e han posi i e emo ions in bo h coun- ies USA, Spain: a peak o nega i e emo ions in June 2020 and a highe p esence o nega i e emo ions du ing he second semes e o 2020 Besides emo ions, o he common opics a e: iends, op imism, com- munica ion, pa y and child en June 2020 nega i e peaks: ela ed o Geo ge Floyd’s dea h O he nega i e peaks e lec ci izens’ conce ns abou co id and es ic ions Main ends ound 123 Jou nal o In elligen In o ma ion Sys ems Fig. 14 Dis ibu ion o emo ions, USA and Spain Le us ocus now on he mos equen emo ions and hei empo al analysis. Figu e 15 p esen s he weekly e olu ion o he op 10 emo ions. The emo ions o admi a ion and app o al we e dominan h oughou he en i e pe iod o he pandemic in he USA. Fo example, in he USA, we obse e wo main peaks o ange , one o hem in June 2020 and ano he one in Janua y 2021. This coincides wi h he p e iously conduc ed opic analysis, whe e we saw an inc ease o nega i e eelings associa ed wi h Geo ge Floyd’s dea h. Ano he emo ion ha shows a signi ican peak is g a i ude, which had a la ge inc ease in bo h coun ies a ound he Ch is mas da es. This sugges s ha people ended o sha e eelings o app ecia ion despi e he di icul ies. In Spain, he emo ions o cu iosi y and sadness domina ed du ing he cen al pa o he pandemic, while he emo ions o g a i ude and admi a ion ended o dec ease conside ably du ing a la ge pa o 2020. The emo ion o exci emen is ela ed o he pe sonali y ac o o “Ex a e sion”. I is in e es ing o no ice ha , o bo h coun ies, we can obse e a d op in Ma ch 2020 and, nex , a sligh endency o inc ease du ing he emainde o he pandemic. This pa e n ma ches wi h ha o “Ex a e sion”, whe e we also saw a d op a he beginning o he pandemic ollowed by a slow eco e y. Table 9gi es an o e all iew o he main ends de i ed om he emo ion analysis. Fig. 15 E olu ion o emo ions, USA and Spain 123 Jou nal o In elligen In o ma ion Sys ems Table 9 Emo ion Analysis The wo mos salien emo ions a e app o al and admi a ion O he equen emo ions in bo h coun ies a e amusemen , cu iosi y, lo e, g a i ude, joy, exci emen , sadness, and ange The leas equen emo ions a e ela ed o emo se, p ide, emba ass- men , ne ousness, elie , and g ie USA: admi a ion & app o al dominan h oughou he en i e pe iod Spain: cu iosi y & sadness high and g a i ude & admi a ion low du - ing he 2nd semes e o 2020 USA: wo main peaks o ange , in June 2020 and Janua y 2021 USA, Spain: d op in exci emen a he beginning o he pandemic ollowed by a slow eco e y Main ends ound 5 Discussion and limi a ions Ou s udy has e ealed in e es ing ends in pe sonali y ac o s, diso de s, emo ions, and he associa ed opics and e en s. The analysis o he wo poles o he 5 pe sonali y dimensions has exposed some consis en indings. Fo example, in bo h samples, we could obse e he p e alence o he nega i e poles o ex a e sion (ne ous, a aid, ...), ag eeableness (c uel, un iendly, ...), and conscien iousness (dis ac ed, un eliable, ...). These h ee poles somehow ep esen he un a o able side o hese 3 Big-5 ac o s. On he o he hand, he p e alence o he nega i e pole o neu o icism (balanced, s able, ...) and he posi i e pole o openness o expe ience (philosophical, abs ac , ...) a e be e news, as hese wo poles eco d a o able aspec s o pe sonali y. Rega ding empo al ends, we ha e obse ed some nega i e changes o e he pe iod analyzed. Fo example, he Spain sample in o ms o an inc ease in neu o icism (N-POSITIVE goes up), in o e sion (E-NEGATIVE goes up), lack o conscien iousness (C- NEGATIVE goes up), and closeness o expe ience (O-NEGATIVE goes up) in he second semes e o 2020. The USA ends also e eal some conce ning e olu ion du ing 2020, wi h an inc ease in neu o icism (N-POSITIVE goes up) and lack o conscien iousness (C- NEGATIVE goes up), and a dec ease in ag eeableness (A-NEGATIVE goes up). Ou analysis also sugges s ha he mos p e alen pe sonali y diso de s a e dep ession, schizoph enia, and na cissism (in bo h coun ies). The p esence o signs o hese diso de s inc eased in mid-2020 and had a decline in la e 2020/beginning o 2021. The analysis o Empa h opics showed a high p esence o emo ional publica ions, wi h a gene al p e alence o nega i e emo ions o e posi i e ones, and he occu ence o peaks o nega i e emo ions ela ed o COVID-19 and Geo ge Floyd’s dea h. By p ocessing he da a agains a ine-g ained ca ego iza ion o 28 ypes o emo ions, we obse ed ha admi a ion and app o al a e he mos dominan emo ions. S ill, we also see he e some signs o conce n. Fo example, in he USA, he e we e wo peaks o ange (June 2020 and Janua y 2021) and a dec ease in exci emen a he beginning o he pandemic. In Spain, we also obse e he same dec ease in exci emen and, u he mo e, highe signs o sadness and lowe signs o g a i ude and admi a ion du ing he second semes e o 2020. The s udy p esen ed he e has po en ial limi a ions. The es ima es epo ed a e based on wo samples o wee s ex ac ed a speci ic geog aphical loca ions. The wo collec ions a e la ge bu , s ill, a e only e lec i e o he p eoccupa ions o speci ic segmen s o he USA o Spain popula ions. Fu he mo e, we canno claim ha his gi es a pic u e o he en i e popula ion in hese a eas, because he samples a e ob iously biased owa d people who a e 123 Jou nal o In elligen In o ma ion Sys ems ac i e on a speci ic social media pla o m. In any case, we i mly belie e ha his ype o social media analysis p o ides aluable insigh s in o a signi ican pa o he popula ion. The Spain sample, because o echnical di icul ies wi h he ex ac ion ool, has ewe da a poin s du ing he second pa o 2020. S ill, we ha e ocused ou analysis on he common ends and we a e awa e ha some s ong luc ua ions obse ed in he plo s a e ela ed o he size o some weekly samples. Ano he main limi a ion comes om he es ima ion me hods. In hese collec ions, we do no ha e a g ound u h o pe sonali y labels, diso de s, o emo ions. We a he ely on epu ed ools, such as deep linguis ic models, emo ion de ec o s, Empa h, and so o h. This undoub edly in oduces noisy es ima ions abou he p esence o signs o pe sonali y, diso de s, opics, o emo ions. S ill, hese ools ha e been es ed elsewhe e and his ype o socialmedia moni o ing migh e o speci icda apoin sbu ends o be eliable a iden i ying ela i e ends and hei empo al e olu ion. 6 Conclusions In his pape , we ha e c ea ed and made a ailable o he communi y wo la ge collec ions o wee s published du ing he agi a ed pe iod o he pandemic. These se s o wee s come om wo coun ies: USA and Spain. Gi en his la ge sample o publica ions, we ha e pe o med a compa a i e analysis o pe sonali y ac o s and diso de s, opics, and emo ions. We ha e been able o obse e how di e en e en s ha e in luenced he esponse o he people and we ha e iden i ied speci ic ime ames when emo ions o pe sonali y ac o s su e ed subs an ial changes. Fo example, nega i i y a ose no only because o COVID-19 bu also because o o he majo e en s ha happened in hese wo u bulen yea s. We can conside social ne wo ks as a well-es ablished sou ce o in o ma ion om which we can ex ac aluable knowledge and d aw a pa ial bu use ul iew o he eelings o he popula ion. The syne gies be ween heal h and web/social mining ha e been explo ed o a numbe o yea s (e.g., o designing new sc eening echnologies). Howe e , we s ill need o iden i y he speci ic ole ha echnology can play in suppo ing men al heal h p o essionals. This ype o applica ion is s ill in i s in ancy and ou pape has add essed some moni o ing ac i i ies ha could be pa o u u e pe sonali y/sen imen /emo ion analyze s. Fo example, a gi en public ins i u ion migh be in e es ed in acking ce ain segmen s o he popula ion and ale abou he onse o some ypes o isks. In he nea u u e, we plan o con ac wi h ele an s akeholde s, such as ained psychologis s and o he men al heal h p o essionals, o alida e his echnology and o explo e u u e ways o exploi a ion. As u u e wo k, we a e also in e es ed in expanding he s udy o o he da a sou ces and pla o ms. I would be s imula ing o compa e mul iple in o ma ion sou ces and social ne - wo ks o ex ac he in ensi y o emo ions, pe sonali y aspec s, and opics and see how hey di e o e sou ces. Appendix A: Ex a pe sonali y ai analysis To complemen he pe sonali y ai analysis and unde s and which ac o is mo e p e alen , Figs.16and17p esen he e olu iono all ai s h ough ime.Wecansee ha henega i epole is dominan in bo h coun ies and ha he ai s ela ed o conscien iousness and ex a e sion ha e he g ea es p esence. 123 Jou nal o In elligen In o ma ion Sys ems Fig. 16 Big-5 analysis du ing he COVID-19 pandemic o USA Fig. 17 Big-5 analysis du ing he COVID-19 pandemic o Spain 123 Jou nal o In elligen In o ma ion Sys ems Au ho Con ibu ions Concep ualiza ion: [all au ho s]; Me hodology: [all au ho s]; Fo mal analysis: [all au ho s]; In es iga ion: [all au ho s]; Da a cu a ion: [Julian Sabo ido-Pa i˜ ño, Ma cos Fe nández-Pichel, Ma io Ez a A agón]; Valida ion: [Ma cos Fe nández-Pichel, Ma io Ez a A agón]; W i ing - o iginal d a p epa a- ion: [Ma io Ez a A agón]; W i ing - e iew and edi ing: [Da id E. Losada, Ma cos Fe nández-Pichel, Ma io Ez a A agón]; Supe ision: [Da id E. Losada, Ma io Ez a A agón]; P ojec adminis a ion: [Da id E. Losada]. Funding Open Access unding p o ided hanks o he CRUE-CSIC ag eemen wi h Sp inge Na u e. The au ho s hank he suppo ob ained om: i) p ojec PLEC2021-007662 (MCIN/AEI/10.13039/50 1100011033, Minis e io de Ciencia e Inno ación, Agencia Es a al de In es igación, Plan de Recupe ación, T ans o mación y Resiliencia, Unión Eu opea-Nex Gene a ionEU), ii) p ojec PID2022-137061OB-C22 (Minis e io de Ciencia e Inno ación, Agencia Es a al de In es igación, P oyec os de Gene ación de Conocimien o; supppo ed by he Eu opean Regional De elopmen Fund) and iii) Conselle ía de Educación, Uni e sidade e Fo mación P o esional (acc edi a ion 2019-2022 ED431G-2019/04, ED431C 2022/19) and he Eu opean Regional De elopmen Fund, which acknowledges he CiTIUS-Resea ch Cen e in In elligen Technologies o he Uni e si y o San iago de Compos ela as a Resea ch Cen e o he Galician Uni e si y Sys em. Da a and Code a ailabili y The da ase s and codes gene a ed du ing and/o analyzed du ing he cu en s udy a e a ailable om he co esponding au ho on easonable eques . Decla a ions E hics app o al No applicable Consen o pa icipa e No applicable Consen o publica ion No applicable Compe ing in e es s The au ho s ha e no compe ing in e es s o decla e ha a e ele an o he con en o his a icle. Open Access This a icle is licensed unde a C ea i e Commons A ibu ion 4.0 In e na ional License, which pe mi s use, sha ing, adap a ion, dis ibu ion and ep oduc ion in any medium o o ma , as long as you gi e app op ia e c edi o he o iginal au ho (s) and he sou ce, p o ide a link o he C ea i e Commons licence, and indica e i changes we e made. The images o o he hi d pa y ma e ial in his a icle a e included in he a icle’s C ea i e Commons licence, unless indica ed o he wise in a c edi line o he ma e ial. 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