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SOCIAL RESPONSIBILITY IN THE STRATEGY OF BUSINESS ENTITIES

Fuchsová, Eva

Abstract

Social responsibility is a common part of corporate practice and an established topic of scientific research. Foreign studies have repeatedly concluded that the consistent integration of social responsibility into corporate strategy and strategic management of all dimensions of CSR strengthen corporate growth, bring competitive advantages, and contribute to the sustainable development of society. The aim of the paper is to find out whether even in the Czech Republic business entities with a strategic concept of CSR achieve better economic results compared to those whose approach to social responsibility is rather intuitive and unsystematic. Also, it seeks to answer the question of whether, with different corporate strategies, it is desirable to focus on different CSR activities that would support corporate growth. A survey of the dimensions of strategic CSR and basic economic characteristics was carried out on a set of more than 400 Czech companies engaged in CSR. Data were processed by methods of cluster analysis, factor analysis and multinomial logistic regression. The results show that there is a link between a more advanced (i.e., strategic) concept of CSR and achieving economic prosperity. It was also found that companies with different corporate strategies should carefully consider the benefits of individual CSR activities. All three strategies have shown positive effects resulting from activities aimed at employees and the local community. The differentiation strategy has shown the benefits of cultivating a market environment and the highest quality strategy for human rights protection. On the other hand, with the lowest price strategy, additional CSR activity does not mean an economic advantage. The conclusions contribute to the clarification of the links between strategic CSR and corporate growth in the Czech business environment and contribute specific knowledge that can be implemented by companies if they want to strengthen the positive effects of their socially responsible activities.

Full text

35 3, XXV, 2022 Business Adminis a ion and Managemen 10.15240/ ul/001/2022-3-003 SOCIAL RESPONSIBILITY IN THE STRATEGY OF BUSINESS ENTITIES E a Fuchso á1 1 Jan E angelis a Pu kyně Uni e si y in Ús í nad Labem, Facul y o Social and Economic S udies, Depa men Economics and Managemen , Czech Republic, ORCID: 0000-0002-3501-6630, [email p o ec ed]. Abs ac : Social esponsibili y is a common pa o co po a e p ac ice and an es ablished opic o scien i ic esea ch. Fo eign s udies ha e epea edly concluded ha he consis en in eg a ion o social esponsibili y in o co po a e s a egy and s a egic managemen o all dimensions o CSR s eng hen co po a e g ow h, b ing compe i i e ad an ages, and con ibu e o he sus ainable de elopmen o socie y. The aim o he pape is o ind ou whe he e en in he Czech Republic business en i ies wi h a s a egic concep o CSR achie e be e economic esul s compa ed o hose whose app oach o social esponsibili y is a he in ui i e and unsys ema ic. Also, i seeks o answe he ques ion o whe he , wi h di e en co po a e s a egies, i is desi able o ocus on di e en CSR ac i i ies ha would suppo co po a e g ow h. A su ey o he dimensions o s a egic CSR and basic economic cha ac e is ics was ca ied ou on a se o mo e han 400 Czech companies engaged in CSR. Da a we e p ocessed by me hods o clus e analysis, ac o analysis and mul inomial logis ic eg ession. The esul s show ha he e is a link be ween a mo e ad anced (i.e., s a egic) concep o CSR and achie ing economic p ospe i y. I was also ound ha companies wi h di e en co po a e s a egies should ca e ully conside he bene i s o indi idual CSR ac i i ies. All h ee s a egies ha e shown posi i e e ec s esul ing om ac i i ies aimed a employees and he local communi y. The di e en ia ion s a egy has shown he bene i s o cul i a ing a ma ke en i onmen and he highes quali y s a egy o human igh s p o ec ion. On he o he hand, wi h he lowes p ice s a egy, addi ional CSR ac i i y does no mean an economic ad an age. The conclusions con ibu e o he cla i ica ion o he links be ween s a egic CSR and co po a e g ow h in he Czech business en i onmen and con ibu e speci ic knowledge ha can be implemen ed by companies i hey wan o s eng hen he posi i e e ec s o hei socially esponsible ac i i ies. Keywo ds: S a egic co po a e social esponsibili y, economic g ow h, di e en ia ion s a egies, s a egies o he highes quali y, lowes p iced s a egy. JEL Classi ica ion: M14, L10. APA S yle Ci a ion: Fuchso á, E. (2022). Social Responsibili y in he S a egy o Business En i ies. E&M Economics and Managemen , 25(3), 35–52. h ps://doi.o g/10.15240/ ul/001/2022-3-003 In oduc ion The concep o CSR has been g adually c ea ed on he concep o co po a e al uism, and i s exis ence is suppo ed by he conclusion o se e al p o essional s udies on he posi i e link be ween social esponsibili y and inancial pe o mance. The b oade app oach o his issue also akes indi ec links in o accoun . The mos common ou comes a e ha his ela ionship is mo e laye ed, and posi i e e ec s p e ail. A he same ime, o he , no less impo an bene i s a e highligh ed, especially ha o s eng hening he company’s epu a ion, educing ( ansac ion) cos s and isks, s eng hening he s a egic compe i i e ad an age and, las , bu no leas , c ea ing condi ions o he syne gy o in o ma ion and alues ha bene i e e yone (Ca oll, 2015). S a egic Co po a e Social Responsibili y (SCSR) has been in mains eam CSR heo y since he beginning o he new millennium, bu he i s signs o such an app oach o EM_3_2022.indd 35 15.9.2022 13:49:01 36 2022, XXV, 3 Business Adminis a ion and Managemen CSR can be ound as ea ly as he 1990s (Bu ke & Logsdon, 1996). Fo eign s udies ha e epea edly concluded ha he consis en in eg a ion o social esponsibili y in o co po a e s a egy and in o s a egic managemen o all dimensions o CSR s eng hens co po a e g ow h, b ings compe i i e ad an ages, and con ibu es o he sus ainable de elopmen o socie y. The aim o he pape is o ind ou whe he e en in he Czech Republic business en i ies wi h a s a egic concep o CSR achie e be e economic esul s compa ed o hose whose app oach o social esponsibili y is a he in ui i e and unsys ema ic. A he same ime, i seeks o answe he ques ion o whe he , wi h di e en co po a e s a egies, i is desi able o ocus on di e en CSR ac i i ies ha would suppo co po a e g ow h. 1. Theo e ical Backg ound 1.1 S a egic CSR As he concep o CSR was being buil , (o en obus ) o mal sys ems o social esponsibili y managemen began o be c ea ed, and a en ion was hus ans e ed o i s s a egic a ionaliza ion (Ca oll, 2015). The combina ion o he concep o social esponsibili y and s a egic managemen does no occu simply by p oclaiming he bene i s o a s a egic app oach o c ea ing he posi i e bene i s o CSR. I was also necessa y o align he pilla s o s a egic managemen wi h he indi idual ea u es o social esponsibili y. Bu ke and Logsdon (1996) s a e ha no all CSR ac i i ies in e sec wi h s a egic managemen . On he con a y, a numbe o socially esponsible ac i i ies emain ‘non-s a egic’, ye hey ha e a ecognizable bene i o bo h he o ganiza ion and he add essees o hese p og ams. Signi ican dimensions o CSR a e subsequen ly assigned o he basic elemen s o s a egic managemen which ha e been iden i ied by he mos ci ed s udies and a e gene ally accep ed by he p o essional public as he de ini ions o s a egy (see Fig. 1). A se o hese aspec s was published al eady in 1996 (Bu ke & Logsdon, 1996) and widely adop ed o e he nex wo decades (Bocque e al., 2012; Ma inez-Conesa e al., 2016). The CSR cen ali y dimension de e mines he ex en o which socially esponsible ac i i ies a e linked o he company’s co e business and s a egy (Anso , 1965). A he le el o social esponsibili y, speci ici y is unde s ood as a compe i i e ad an age by which a company can ge in o a mo e ad an ageous posi ion compa ed o he compe i ion by being able o ob ain signi ican esou ces. P oac i i y e e s o a way o ac ing ha is hough ul, includes a wide ange o in luences in decision-making and, a he same ime, akes in o accoun isk assessmen , i.e., he opposi e o ad hoc decision-making acco ding o he cu en si ua ion and as a pa o s a egic planning. I Fig. 1: S a egic CSR Sou ce: own based on Bu ke and Logsdom (1996), and Bocque e al. (2012) EM_3_2022.indd 36 15.9.2022 13:49:04 37 3, XXV, 2022 Business Adminis a ion and Managemen e e s o he ime dimension o he CSR s a egy, as s a egic social esponsibili y is no sho - e m. Volun a ism, o he ex en o which an o ganiza ion is willing o ake ac ion beyond he obliga ions se by he egula o (e.g., in he ield o he en i onmen ), how i includes s akeholde in e es s in decision-making and how i is associa ed wi h business p ocesses hemsel es (Zeng e al., 2012). The las ea u e o s a egic CSR is isibili y, again unde s ood in a b oade sense as a ecognizable bene i o he company in e ms o s eng hening i s epu a ion and imp o ing economic esul s. He e, oo, he e is a clea pa allel o o he esea ch, some o which has al eady been men ioned (Rashid e al., 2013; Soppe e al., 2011). The model p oposed o ul ill he goal o he pape is based on he indings o he s udies abo e (Bocque e al., 2012; Bu ke & Logsdon, 1996) and adap ed o he condi ions o co po a e p ac ice in he Czech Republic. Indica o s we e assigned o he indi idual s a egic dimensions, which con i m/ e u e whe he he su eyed company mee s he condi ions in he gi en a ea. The dimension o cen ali y is ul illed i he company has o mula ed i s CSR in a speci ic documen (o his documen is pa o ano he , such as a co po a e s a egy p oclama ion) and i i e alua es socially esponsible ac i i ies a egula in e als (e.g., in an annual epo ). The exis ence o hese o mal (w i en) documen s is essen ial o bo h sub-indica o s. Compe i i e ad an age means ha he company manages o s eng hen i s esou ces h ough CSR, namely, o gain new cus ome s, s eng hen i s epu a ion, o s eng hen i s compe i i eness. The answe ‘yes’ may mean no only he exis ence o me ics, bu also he managemen ’s belie in he exis ence o a speci ic ad an age. P oac i i y is achie ed i he o ganiza ion can indica e ha i is c ea ing a CSR plan and sys ema ically managing he CSR agenda. The in ol emen o s akeholde s o he ac ha he company knows abou i s key in e es g oups and includes hei expec a ions in decision-making is he con en o he olun a ism dimension. The las dimension o isibili y ocuses on he communica ion s a egy, which is clea in e ms o he con en and o m o communica ion. Assuming ha he ul ima e measu e o he s a egic bene i s o CSR is he alue i c ea es o he i m (Bu ke & Logsdon, 1996), hen ha alue needs o be measu ed. The pape is based on he assump ion ha compe i i eness is a basic and necessa y p e equisi e o co po a e g ow h, so he ollowing sec ion examines how indi idual CSR componen s con ibu e o he p ospe i y o businesses in companies wi h di e en deg ees o s a egic unde s anding o he concep o CSR. Fig. 1: Model o SCSR and g ow h Sou ce: own based on S oian and Gilman (2017) EM_3_2022.indd 37 15.9.2022 13:49:06 38 2022, XXV, 3 Business Adminis a ion and Managemen The de elopmen o he company is in luenced by a numbe o ac o s, and he chosen model (see Fig. 2) p ima ily moni o s how indi idual CSR ac i i ies can s eng hen he company’s g ow h. The assump ion is ha he company implemen s om one o all i e ypes o socially esponsible ac i i ies. O he possible in luences in he model play he ole o con ol a iables. The size o a company can ha e a majo impac on i s g ow h because a smalle company may be in a s age o apid de elopmen as i has no ye eached i s po en ial. Fo his eason, he size o smalle o ganiza ions was aken in o accoun . A simila eason is wi h he ac o o he company’s age when i can be expec ed ha a he young companies would g ow as e a he beginning. Gi en he size o he sample o companies examined, i was no app op ia e o b eak down he s uc u e o he indus y in which hey ope a e, so only a simple di ision in o se ices and manu ac u ing companies was chosen. The las h ee ca ego ies a e he ypes o basic s a egies ha occu mos o en. Fo hei main p oduc (se ice), companies decided which s a egy o choose, so hey could no lis mo e han one. 1.2 Hypo heses The aim o he pape is o ind ou whe he business en i ies in he Czech Republic, which a e conside ed and/o conside hemsel es socially esponsible, implemen he concep o CSR h ough a s a egic app oach. A he same ime, he pape ies o e i y whe he a s a egic g asp o CSR con ibu es o he company’s g ow h and wha ypes o socially esponsible asse s i is app op ia e o ocus on in a ious company s a egies so as o s eng hen he g ow h. Po e and K ame (2006) supplemen ed he s a egic concep by dis inguishing be ween p oac i e and eac i e CSR and a he same ime desc ibed he di e en e ec s o hese app oaches. Acco ding o he au ho s, a company wi h esponsi e CSR “...ac s as a good co po a e ci izen, adap s o he e ol ing socie al in e es s o s akeholde s and mi iga es he cu en o expec ed ad e se e ec s o i s business ac i i ies…” In o he wo ds, such a company s i es o implemen p o en ‘bes p ac ices’, which ce ainly con ibu e o con inuous imp o emen , bu so o en he e is a disconnec ion om he o e all co po a e s a egy. Legi imacy is no comp omised, bu ensions o e en con lic s wi h he ‘in e nal logic o pe o mance’ may a ise (Fiss & Zajac, 2017). I esul s om he assump ion (abo e) ha alue c ea ion is condi ional on he alignmen o he a ious s a egic dimensions o CSR, and s a egic CSR should be able o link socially esponsible cos s wi h po en ial e u ns, such as e enue g ow h o s eng hening compe i i eness (McWilliams & Siegel, 2001). The e o e, p oac i e CSR p o iles, o companies wi h a highe deg ee o s a egic CSR, ha e a be e chance o co po a e g ow h han hose wi h esponsi e social esponsibili y, e en when hey a e no doing well; hey only pa ially educe hei CSR ac i i ies because hey expec ha i would pay o o do so in he longe e m (Ha egan e al., 2018). In his case, hey do no iew he esou ces spen on CSR ac i i ies as cos s bu conside hem in es men s. Consis en implemen a ion o social esponsibili y can gene a e excellen esul s h ough su icien esou ce alloca ion and changes in business s uc u e. Such CSR helps companies achie e and main ain social legi imacy, hus con ibu ing o a be e business en i onmen and a highe inancial e u n on capi al (Wang & Sa kis, 2017). Companies wi h a consis en concep ual app oach o social esponsibili y achie e be e o e all inancial pe o mance and g ow h. They achie e a highe e u n on asse s and highe p e- ax p o i s and sales (Amee & O hman, 2012). Co po a e g ow h is a synonym o p ospe i y, so i is sui able o measu ing he success o CSR implemen a ion. I is gene a ed in a ious ways, mos o en by economies o scale, achie ing he minimum le el o e iciency and manage ial (owne ship) goals. G ow h can be exp essed h ough he indica o o g ow h in e enue, p o i , numbe o cus ome s o employees (Soukupo á, 2003), and, las bu no leas , he de elopmen o he sales end (Amee & O hman, 2012; OECD, 2017), which is he app oach used in he pape . I can he e o e be assumed ha : H1: Companies wi h a highe deg ee o s a egic CSR concep achie e highe g ow h han companies wi h esponsi e CSR. While: H2: Fi ms wi h a lowe deg ee o s a egic CSR concep achie e lowe g ow h han i ms wi h p oac i e CSR. EM_3_2022.indd 38 15.9.2022 13:49:06 39 3, XXV, 2022 Business Adminis a ion and Managemen Howe e , despi e he alignmen o all dimensions o s a egic CSR (Bocque e al., 2012; Bu ke & Logsdon, 1996), he e ec s may be di e en depending on he o e all co po a e s a egy. The cos leade ship and di e en ia ion s a egies (Po e , 1980) a e supplemen ed by he quali y-d i en s a egy in he pape . This is due o he expansion o ISO quali y s anda ds and in esponse o a numbe o s udies ha conside he quali y-d i en s a egy o be equi alen o gene ic s a egies (S oian & Gilman, 2017). Companies wi h di e en ia ion s a egy (STRDIF) can also di e en ia e hemsel es om he compe i ion h ough hei social esponsibili y (Medina-Munoz & Medina- Munoz, 2001). The pu pose o di e en ia ion is o achie e he g ea es possible di e ence be ween cus ome s’ pe cei ed added alue and he cos s ha a e incu ed o c ea e i . The amoun o cos s depends on he ype o CSR ac i i ies, so companies should choose he ac i i ies ha con ibu e mos o he alue o consume s compa ed o he p ice (Li e al., 2019). I hey do so, hey can ely on he dispe sed pe cep ion o cus ome s, who o en de i e an o e all posi i e a i ude owa ds he company om he posi i e pe cep ion o pa ial CSR ac i i y. This is easies o companies p oducing p oduc s ha a e in hemsel es conside ed o be socially bene icial (Soppe e al., 2011). En i onmen al ac i i ies inc ease he company’s epu a ion in he communi y, which is bene icial because i is o en also a ma ke in which co po a e p oduc s a e o e ed (Hammann e al., 2009); he company and i s p oduc a e pe cei ed as speci ic, and he demand g ows (B anco & Rod igues, 2006; Po e , 1998) because he loyal y o exis ing cus ome s inc eases, and new cus ome s a e success ully eached. This inc eases in ellec ual capi al and s eng hens supplie -cus ome ela ionships, he low o in o ma ion be ween companies and co po a e g ow h. A simila bene i o in es ing in he local communi y o he company’s economic esul s was demons a ed in a s udy ocused on he Aus alian ma ke (Sila & Cek, 2017). In es ing in employees wi hin he amewo k o CSR con ibu es o imp o ing he quali y o he wo k o ce, which is mo e esponsi e o he company’s s a egy and con ibu es o he g ow h o he e ec s o his s a egy (B anco & Rod igues, 2006). Quali y ec ui men and subsequen de elopmen is a ac i e o po en ial employees (Jenkins, 2004). A be e wo k o ce also b ings inno a ions ha again di e en ia e p oduc s and se ices om he compe i ion and hus b ings a compe i i e ad an age (Semuel & Siagian, 2017) in ul illing he di e en ia ion s a egy. Cus ome s a e o en also employees o ano he company, so hey will app ecia e i he company ea s i s employees ai ly and p o ides hem wi h sa e and suppo i e wo king condi ions and en i onmen s (Li e al., 2019). The o e o en i onmen ally iendly p oduc s is app ecia ed especially by en i onmen ally conscious cus ome s (Pe ini e al., 2007) o ecologically o ien ed companies. As a esul o implemen ing en i onmen al s anda ds such as ISO 14001, a company can achie e p emium p ices and en e new ma ke s (B anco & Rod igues, 2006), hus assuming he compe i i e ad an age o he di e en ia ion s a egy and hus inc easing i s alue (Medina- Munoz & Medina-Munoz, 2001). Engaging in en i onmen al CSR ac i i ies s imula es he company o inno a e, which will b ing u he possible ma ke di e en ia ion and g ow h in he u u e. These companies also had a spillo e e ec in he o m o changes in co po a e cul u e in he o m o inc eased o ganiza ional commi men s o o he s akeholde s, employee quali ica ions and epu a ion, which again s eng hen he company’s compe i i eness and g ow h wi h a di e en ia ion s a egy. A holis ic app oach o sus ainabili y in p oduc ion and sales can be a sou ce o u he inno a ion wi h he con ibu ion o a sui able business model (F ança e al., 2017). CSR ac i i ies ha con ibu e o he p o ec ion o human igh s include ai wages, he absence o any disc imina ion in he wo kplace and in business ela ions, o , o ins ance, he igh o clean d inking wa e , which is a p oblem in many less de eloped coun ies whe e companies ha e hei p oduc ion acili ies (BIS, 2018). Especially in coun ies wi h lowe legal p o ec ion o employees and hei heal h, i is app op ia e o p e en possible abuse o hese lowe s anda ds by in oducing company s anda ds ha ensu e decen condi ions o wo ke s. This makes he p oduc a ac i e o cus ome s who a e awa e o human igh s and a e e en willing o pay ex a o complying wi h hese s anda ds. A he same ime, i has been shown ha cus ome s who a e willing o EM_3_2022.indd 39 15.9.2022 13:49:06 40 2022, XXV, 3 Business Adminis a ion and Managemen pay a highe p ice pe cei e he i esponsible beha io o companies nega i ely and a e able o boyco he company e ec i ely in he e en o human igh s iola ions (C uz, 2017). Fi ms ha a e willing and able o ensu e ai wage condi ions o all hei employees and a non-disc imina o y wo k en i onmen a e in sea ch o job seeke s, especially young and highly quali ied people who ha e he po en ial o con ibu e o u u e inno a ion, which again con ibu es o s eng hening di e en ia ion s a egies (B anco & Rod igues, 2006). The ollowing hypo hesis is o mula ed om he abo e: H3: Companies ha pu sue a di e en ia ion s a egy a e mo e likely o g ow as e i hey implemen CSR ac i i ies ela ed o he communi y, he wo k o ce, en i onmen al p o ec ion and human igh s. I a newly es ablished company wan s o d aw a en ion o i sel h ough i s CSR ac i i ies, i should ne e p io i ize CSR o e he quali y o i s p oduc s in i s p omo ion. I his condi ion is me , hen, o example, he suppo o local associa ions is an e ec i e ool (Robinson & Wood, 2018). Quali y ec ui men and he o e all de elopmen o human esou ces con ibu e o inc easing p oduc quali y, hus con ibu ing o s eng hening he quali y-d i en s a egy and hus con ibu ing o he company’s own g ow h (B anco & Rod igues, 2006). A quali y p oduc o se ice canno be c ea ed i quali y esou ces, including human esou ces, a e no a ailable o i s p oduc ion. The e o e, in es ing in employees is a ca ego ical impe a i e in he pu sui o high quali y (Sch imme e al., 2019). Fo a quali y-d i en s a egy o be success ul, i is necessa y o align he quali y s anda ds o he p oduc wi h cus ome expec a ions, which a e la gely based on knowledge o and expe ience in he ele an ma ke (Mish a & Sua , 2010; Rashid e al., 2013). Fai and p omp a e -sales se ice is equally impo an . I he cus ome conside s he opics ha o m he co e o co po a e social esponsibili y ele an , and a he same ime a high-quali y p oduc is a ailable a an adequa e p ice, hen a posi i e link be ween co po a e CSR and cus ome beha io g ows (Bha acha ya & Sen, 2004). Resea ch also shows ha he success o a p oduc ha has been ma ke ed as a highe quali y p oduc depends on ne wo k ex e nali ies in addi ion o he cos o changing consume beha io . I is he e o e in he company’s in e es o c ea e good links wi h p oduce s o complemen a y echnologies, e c. (Molina-Cas illo e al., 2011; U bina i e al., 2018). Simila ly, a alue-added se ice, which is a complemen o he p oduc o e ed, can play an impo an ole in cus ome decision-making, especially in a si ua ion whe e hey choose be ween many subs i u es (Dou e al., 2016). Highe p oduc quali y can ake he o m o highe en i onmen al sa e y, which will inc ease cus ome in e es and sales (Waddock & G a es, 1997). Main aining good ela ionships wi h s akeholde s, especially in a eas such as employee de elopmen and mo i a ion, a good wo k en i onmen and ela ionships wi h cus ome s, supplie s and he local communi y con ibu e o s eng hening b and alue (Wang & Sengup a, 2016). The e o e, he ollowing hypo hesis can be o mula ed as ollows: H4: Companies ha ollow a quali y- d i en s a egy a e mo e likely o g ow as e i hey implemen CSR ac i i ies ela ed o he communi y, he wo k o ce, he ma ke and en i onmen al p o ec ion. The local communi y is an impo an s akeholde o SMEs (Jennings, 2009), he ela ionship o he en i onmen is a ea u e o i s oo s in social ies and local ela ionships, and he company can bene i om a o able ( ax) legisla ion as well as he educ ion o local egula ions, which educe i s compliance cos s (Waddock & G a es, 1997). Suppo ing he local communi y, philan h opy and employee olun ee ing inc ease social capi al as well as cus ome and employee loyal y, hus con ibu ing o sales g ow h. An e ec i e ela ionship wi h he local communi y wo ks like an ad e isemen in he nea es ma ke s (Pe ini & Minoja, 2008), which again con ibu es o sales g ow h and cos educ ion, hus achie ing p ice compe i i eness and co po a e g ow h. In es ing in he local communi y inc eases he company’s epu a ion which hus becomes mo e a ac i e o new employees and inc eases he loyal y o exis ing employees (B anco & Rod igues, 2006), educes ec ui men and e aining cos s, and inc eases p oduc i i y (Hammann e al., 2009). These ac i i ies also gene a e a sus ainable cos ad an age, which EM_3_2022.indd 40 15.9.2022 13:49:07 41 3, XXV, 2022 Business Adminis a ion and Managemen is an addi ional sou ce o co po a e g ow h (Waddock & G a es, 1997), p oduc i i y and e iciency g ow h (B anco & Rod igues, 2006). The e is a consensus ha , al hough he suppo o he local communi y means spending ce ain esou ces o he company, he esul ing bene icial e ec ou weighs hese cos s. Las , bu no leas , new o ms o business wi hin a sha ed economy s ongly emphasize he communi y, which is c ucial o success and he c ea ion o a o dable p oduc s (Laukkanen & Tu a, 2020). Socially bene icial ac i i ies a ge ed a employees a e key because hey a e an impo an asse o he company and a e a sou ce o compe i i e ad an age (Po e , 1998). Quali y ec ui men and human esou ce de elopmen s a egies a e a p e equisi e o ensu ing capable employees who ul ill co po a e s a egies (B anco & Rod igues, 2006; Po e & K ame , 2006) and inc ease compe i i e ad an age and co po a e g ow h. E ec i e human esou ce managemen educes cos s and boos s p oduc i i y (Soma ia, 2000). This educ ion o cos s means ha mo e esou ces emain o u he business g ow h. P og ams o employees can ake many o ms, such as c ea ing a co po a e cul u e o us , ools o econciling pe sonal and wo k li e (so- called wo k-li e balance) and lexible wo king condi ions. These suppo ac i i ies con ibu e o inc easing employee mo i a ion, wo k e hic and esponsibili y (B anco & Rod igues, 2006), educing u no e and absen eeism (Vi aliano, 2010), while also educing he cos o ec ui ing and aining new employees (B anco & Rod igues, 2006). As wi h ac i i ies o he local communi y, hese a e associa ed wi h cos s, bu e en he e i can be s a ed ha e enues exceed cos s and, in he longe e m, lead o a educ ion in o al cos s (S oian & Gilman, 2017). The a ea o CSR ocused on en i onmen al p o ec ion also con ibu es o p oduc i i y g ow h. Making en i onmen al commi men s beyond exis ing legisla ion educes he cos s ha would o he wise ha e o be incu ed in implemen ing ex pos measu es (Howa d- G en ille & Ho man, 2003). I can also be s a ed ha hese measu es con ibu e o cos educ ion, as hey con ibu e o g ea e e iciency and economy in he use o exis ing (e.g., ene gy) esou ces and as hey educe was e (B anco & Rod igues, 2006). I hese ac i i ies a e in he o m o specialized know- how, hey also lead o cos cu s (S oian & Gilman, 2017). Con e sely, bo h ma ke ing ac i i ies and he p o ec ion o human igh s inc ease co po a e cos s because i is usually necessa y o in ol e addi ional human and inancial esou ces (Medina-Munoz & Medina-Munoz, 2001), hus unde mining he p ice (cos ) ad an age as a d i e o g ow h. Based on hese indings, he las hypo hesis can be o mula ed as ollows: H5: Companies ha pu sue a cos leade ship s a egy a e mo e likely o g ow as e i hey implemen CSR ac i i ies ela ed o he communi y, he wo k o ce and en i onmen al p o ec ion. 2. Resea ch Me hodology 2.1 Resea ch Se and Va iables The basic g oup consis s o companies in he Czech Republic ha a e demons ably dedica ed o social esponsibili y and/o a leas conside hemsel es socially esponsible. The ollowing c i e ia we e chosen o inclusion in he esea ch, and a leas one o hem had o be me :  he company has ecei ed an awa d o social esponsibili y in he pas ;  he company is pa o a pla o m ha suppo s CSR;  he company publicly decla es i s social esponsibili y. In u he da a p ocessing, he su eyed companies we e di ided in o wo size ca ego ies, i.e., small o ganiza ions wi h less han 100 employees and la ge ones wi h 100 o mo e employees. This di ision was chosen based on he li e a u e which s a es ha al hough smalle companies a e equen adop e s o a s a egic app oach o managemen , due o ewe employees, hey end o ha e a simple o ganiza ional s uc u e (especially in e ms o o mula ing ision, s a egy and goals), managemen unc ions a e cen alized, and he e a e no sys ema ic managemen p ocedu es (Henssen e al., 2014). Da a on indi idual companies we e ob ained om open sou ces and a ques ionnai e su ey, and i i was possible o ob ain speci ic in o ma ion om bo h sou ces, he public sou ce was p e e ed. Da a collec ion ook place in wo s ages. The i s one ook place om Decembe 2018 o July 2019; in he second phase he EM_3_2022.indd 41 15.9.2022 13:49:07 42 2022, XXV, 3 Business Adminis a ion and Managemen snowball me hod was used, and companies ha had al eady p o ided hei da a we e asked o ecommend o he en i ies sui able o esea ch pu poses. In his way, o he companies we e included in he esea ch se in he pe iod om Decembe 2019 o Feb ua y 2020, un il a o al o 404 companies we e eached, o which da a we e a ailable o all inpu a iables. The indi idual dimensions o s a egic social esponsibili y a e desc ibed in he pape h ough a iables (see Fig. 1). Addi ional a iables (p esen ed in Fig. 2) we e c ea ed o examine he links be ween co po a e s a egy, company g ow h and CSR ac i i ies. The g ow h o he company in his sense eplaces he g ow h o sales, while hei g ow h (dec ease) is calcula ed based on he a e age o he h ee- yea pe iod (2015–2017) and based on he s anda d OECD me hodology (2017). 2.2 Me hod The da a o nine a iables (DOC, ANR, PLAN, AGENDA, STAKE, COMPLAN, CLIENT, IMAGE, COMPE) ha oge he de e mine whe he CSR is s a egic i s needed o be checked wi h Pea son’s co ela ion coe icien s o sui abili y o ex apola ion ac o analysis. Fu he mo e, i was necessa y o de e mine he measu e o sampling adequacy based on he Kaise -Meye -Olkin (KMO) measu e and he Ba le sphe ical es and o e i y he alues o communali ies. Then, he ac o analysis i sel was pe o med wi h he PCA me hod, and he main componen s we e iden i ied, which explained a signi ican sha e o he o al a iance o he explained quan i ies. The calcula ion o ac o loads using he o a ion o ac o s using he Oblimin me hod cla i ied he a ilia ion o a iables wi h he esul ing ac o s. The ou pu s o he ac o analysis se ed as inpu da a o he non-hie a chical clus e analysis. In de e mining he numbe o esul ing clus e s, he s a is ical accu acy o he classi ica ion was aken in o accoun (measu ed by he a io wi hin he clus e and he numbe o companies in indi idual clus e s). The basic cha ac e is ics o he gene a ed clus e s we e pe o med on he bases o he alues o he a iances o he inpu a iables. Pa ame ic es s we e used o e i y hypo heses ega ding he link be ween he s a egic concep o CSR and co po a e g ow h. A T- es was used o e u e he same ep esen a ion o g owing companies in g oups wi h di e en le els o CSR and subsequen ly he Mann-Whi ey es was used o de e mine whe he a highe deg ee o s a egic concep o social esponsibili y con ibu es o co po a e p ospe i y. In he second pa , he in luence o indi idual CSR ac i i ies (COMM, WORK, ENVI, MARKET, HURI) wi h di e en company s a egies (STRDIF, STRQ, STRPRICE) o company g ow h (GROWTH) was in es iga ed using mul inomial logis ics eg ession (MNLR). The calcula ion also included he con ol a iables o he company’s exis ence on he ma ke (AGE), size (SIZES, SIZEM) and i s main economic ac i i y (INDU, SERVI). Fo each o he h ee co po a e s a egies, he MNLR was p epa ed sepa a ely, and he esul s we e ela ed o he e e ence alue o companies wi h apid sales g ow h. P io o pe o ming he MNLR, i was e i ied by a mul icollinea i y es whe he he indi idual a iables we e no oo closely co ela ed and he e o e unsui able o he calcula ion. Fo each model, he alue o R2 (Nagelke ke’s pseudo R2) is gi en, which signals he elling alue o he model. Exposed coe icien s (ExB) exp ess he odd a io, and he signi icance alues o indi idual p edic o s de e mine which esul s a e s a is ically signi ican . Fu he mo e, he da a on he sha e o answe s ha we e e alua ed as co ec (sui able o he esul ing model) a e eco ded. The highe he pe cen age o hese sa is ac o y answe s, he mo e accu a e he p edic ions o he model a e. 3. Resea ch Resul s 3.1 S a egic CSR and Co po a e G ow h Using ac o analysis, he inpu da a we e educed, and a new a iable was c ea ed, which ep esen s he co ela ion ela ionships be ween he inpu a iables. The co ela ion ela ionships be ween he indi idual a iables a e in he ecommended ange o 0.3–0.8; only o he COMPLAN-CLIENT and COMPE- CLIENT pai s is he alue o Pea son’s co ela ion coe icien lowe (0.166 and 0.196, espec i ely), which indica es ha he e is no only one la en ac o be ween he a iables, bu maybe mo e. Ano he condi ion o e i ying he alidi y o he da a is he size o he deg ee o adequacy o he selec ion (KMO). The da a used wi h a alue o 0.858 mee he c i e ion >0.5, esp. EM_3_2022.indd 42 15.9.2022 13:49:07 43 3, XXV, 2022 Business Adminis a ion and Managemen >0.7 (Rabušic e al., 2019), and he Ba le sphe ici y es also p o ed o be s a is ically signi ican (p < 0.001), so he da a used a e sui able o subsequen ac o analysis. The las condi ion is he assessmen o communali ies o he sha e o a iance o he a iable, which is cla i ied by all ex ac ed ac o s. The alues a e also in an ideal band o >0.5, excep o COMPE (0.455), bu his de ia ion is su icien . A i s , all a iables we e included in he s udy, bu i was in his s ep ha STAKE was excluded because i s alue was signi ican ly lowe (0.337). This may no be so su p ising, as he s akeholde analysis me hod i sel has been c i icized o i s complexi y and ambigui y o ou pu s (Eske od & La sen, 2017), and ecen esea ch does no show ha i is mo e popula in co po a e p ac ice (Mazu is, 2018). The p incipal componen s me hod (PCA) was chosen o he ac o analysis i sel . The eigen alue size >1 is shown by he i s wo componen s, which oge he ep esen mo e han 70% o he deple ed sca e . E en ega ding he accep able ep esen a ion o esidues (<50%), i was app op ia e o s ick o he wo- ac o esul . To de e mine which a iables belonged o which ac o , i was necessa y o pe o m he calcula ion o ac o loads. A e he i s classi ica ion, i u ned ou ha some a iables all in o bo h ac o s, and i was he e o e necessa y o o a e he ac o s using he Oblimin me hod. E en hen, he a iables IMAGE and AGENDA emained in bo h componen s and we e he e o e excluded om u he analysis. A simila esul was ob ained by he s udy o Boque e al. (2012), whe e he po olio o ac i i ies also eached he highes alues, and among he subjec i ely pe cei ed bene i s, he s eng hening o he company’s image was highes . Subsequen ly, i u ned ou ha he a iables PLAN, ANR, COMPLAN, DOC and COMPE play a decisi e ole in a highe deg ee o s a egic g asp o he CSR concep . The highe he o e all sco e o hese a iables achie ed by he company, he mo e i s social esponsibili y can be conside ed s a egic. A e inding simila (la en ) a iables h ough ac o analysis, i was necessa y o ind simila CSR p o iles in he su eyed companies. This was done by a non-hie a chical clus e analysis, which di ided he indi idual companies in o app op ia e clus e s. Due o he esul ing numbe o ac o s and signi icance alues, wo clus e s we e also selec ed. The e was a ela i ely e en ep esen a ion o he companies in bo h clus e s. The e a e highe alues in he i s clus e o all moni o ed a iables, excep o he a iable CLIENT (see Tab. 1), so we can say ha companies in his g oup a e mo e demons ably socially esponsible and ha hei CSR shows a highe le el o s a egic app oach. Tab. 1 shows ha companies wi h a s a egic app oach o CSR mo e o en ha e a documen whe e hey epo on social esponsibili y, plan Clus e DOC ANR PLAN COMPLAN CLIENT COMPE 1 Mean 1.82 1.54 1.63 1.35 1.00 1.57 N207 207 207 207 207 207 S . de . * * ** ** *** ** 2 Mean 1.01 1.00 1.00 1.00 1.43 1.01 N197 197 197 197 197 197 S . de . *** *** *** *** *** ** To al F es (sig.) ** *** *** *** ** ** Mean 1.43 1.28 1.32 1.18 1.22 1.30 N404 404 404 404 404 404 Sou ce: own Tab. 1: CSR clus e s EM_3_2022.indd 43 15.9.2022 13:49:08 50 2022, XXV, 3 Business Adminis a ion and Managemen companies ha s a egically app oach co po a e social esponsibili y achie e be e economic esul s, and a he same ime, whe he wi h di e en co po a e s a egies i is app op ia e o choose a di e en mix o CSR ac i i ies in o de o s eng hen co po a e g ow h. A sample o mo e han ou hund ed Czech companies wi h a his o y o social esponsibili y showed ha he e is a link be ween a mo e ad anced, i.e., s a egic, app oach o CSR and achie ing economic p ospe i y. The same sample showed ha companies whose concep o CSR is a he in ui i e and less sys ema ic a e hus losing possible use o he po en ial o social esponsibili y o gain a compe i i e ad an age. Fu he mo e, i u ned ou ha companies wi h di e en co po a e s a egies should ca e ully conside he bene i s o indi idual CSR ac i i ies. All h ee s a egies ha e shown posi i e e ec s on ac i i ies aimed a employees and he local communi y. The di e en ia ion s a egy has shown he bene i s o e o s o cul i a e a ma ke en i onmen , and he s a egy o he highes quali y showed he bene i o human igh s p o ec ion. Con e sely, wi h he lowes p ice s a egy, he success o which is linked o cos minimiza ion, addi ional ac i i y does no mean an economic ad an age. Pe haps su p isingly, he posi i e impac o olun a y en i onmen al p o ec ion has no been demons a ed. I canno be concluded ha he companies should gi e up highe en i onmen al commi men s. Such an app oach could lead o a educ ion in he company’s compe i i eness because all s akeholde s ha e high expec a ions, and hey au oma ically expec his ac i i y om companies. The p esen ed pape has he ambi ion o shed some ligh on he complex ela ionships be ween social esponsibili y, co po a e s a egy and co po a e g ow h. One can ag ee wi h Ca oll ha he d i ing o ce behind he concep o social esponsibili y is he widesp ead accep ance o he idea ha companies a e no exclusi ely o p o i (Ca oll, 2015). The esul s canno be seen as he inal and comple e answe o he ques ions ou lined. Fo a close and mo e de ailed unde s anding o he b oade opic in he con ex o Czech business, a sys ema ic and longe - e m app oach o he collec ion o ele an da a and subsequen analyses would be needed in he u u e. 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