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Key determinants of the quality of business environment of SMEs in the Czech Republic

Virglerová, Zuzana

Abstract

The business environment is determined by various obstacles the business owners have to deal with in the course of their work. This article aims to create a model of the quality of business environment, define the key determinants of this model, and quantify the correlations among the individual determinants in the area of small and medium-sized enterprises (SMEs) in the Czech Republic. Partial results of a survey carried out at the Tomas Bata University in Zlín in 2015 were used for the analysis. On the basis of previous surveys, four determinants were set that influence the quality of business environment (State, Public perception, Financial markets and banks, Business risks). From these four areas, questions were selected and asked to business owners in the Czech Republic in the abovementioned survey. Links were identified among selected questions asked to the owners. These links led to adjusting the business environment to four determinants: State and public perception, Banks and their approach to business, Knowledge of rules and principles, and financial risks and their increase in post-crisis time. Subsequently, correlations were identified among these determinants. It was ascertained that the knowledge of the conditions of the financial system leads to a positive perception of the banks’ approach in terms of external finance. Moreover, a positive influence of the banking sector on how the business owners perceive financial risks was identified. Another important result of the survey is the fact that business owners who have the necessary knowledge of the financial market perceive financial risks as less intense compared to those lacking such knowledge of the financial market.

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87 2, XX, 2017 Business Adminis a ion and Managemen DOI: 10.15240/ ul/001/2017-2-007 In oduc ion The business ac i i y o small and midsize en e p ises plays an impo an ole in he indi idual economies o he Eu opean Union. In his ega d, Cumming, Johan, and Zhang (2014) and Gawel (2010) indica e ha en ep eneu ship has a signi i can ly posi i e impac on GDP/capi a, expo s/GDP, and pa en s pe popula ion, and a nega i e impac on unemploymen . SMEs a e a key ac o in main aining and c ea ing a unc ioning ma ke economy, pa icula ly as he means o s imula ing compe i ion, c ea ing jobs, and p omo ing economic boos (Kessle , 2007). Acco ding o he exis ing li e a u e, inc easing he compe i i e posi ion o businesses, pa icula ly small and medium- sized en e p ises (SMEs), is an impo an d i e o he de elopmen and enewal o na ional economies (Dúb a ská e al., 2015; Vi gle o á e al., 2016; Belás & Sopko á, 2016; Adamowicz & Machla, 2016; Belás e al., 2015; Kozubíko á e al., 2015; Wes e al., 2008; Ba be o e al., 2011; Wol e al., 2012). Fo SMEs, he en i onmen in which hey ope a e is ano he impo an ac o . The en i onmen has o be moni o ed, analysed, and new oppo uni ies and h ea s need o be e alua ed. Some s udies poin owa ds he necessi y o analyze he business en i onmen especially o newly es ablished companies o o new CEOs. New CEOs ha e o gain knowledge abou he o ganiza ion and he en i onmen in which he i m ope a es (Richa d, Wu, & Chadwick, 2009), a e mo e likely o conside se e al al e na i es, ha e a mo e ex e nal ocus, and a e mo e open o esh ideas, change and expe imen a ion han long inu ed CEOs (Hamb ick, Gele kancyz, & F ed ickson, 1993). The aim o his a icle is o c ea e a model o he quali y o business en i onmen , de i ne he key de e minan s o his model, and quan i y he co ela ions among he indi idual de e minan s in he a ea o small and medium-sized en e p ises (SMEs) in he Czech Republic. In he heo e ical pa , he segmen o small and midsize en e p ises is desc ibed, oge he wi h i s bene i s o he economy. Fu he mo e, business en i onmen and i s main de e minan s a e de i ned, namely he s a e, socie y, i nancial ma ke s and banks, and business isk. In he nex sec ion, he e a e p esen ed he objec i es, me hodology and esou ces o in o ma ion used in he p esen s udy. Finally, he mos impo an ecommenda ions o he heo e ical a ea and he economic p ac ice a e s a ed. 1. Theo e ical Backg ound In line wi h Hende son and Weile (2010) who s a e ha SMEs could be cha ac e ized as he mos impo an ca alys o economic g ow h, he ac is ha 99% o all companies a e om he SME segmen in he Eu opean Union and he USA (Bhai d, 2010). Wha is mo e, acco ding o he SBA Fac Shee SMEs o m he backbone o he EU28 economy, by gene a ing 3.9 illion EUR alue added in a yea and employing 90 million people (Eu opean Union, 2016). SMEs include he as majo i y o p i a e sec o en e p ises and ensu e mo e han 50% o employmen and manage economic g ow h. On he o he hand, due o hei size, hey o en ace bo h in e nal (lack o managemen skills) and ex e nal (un a o able ma ke condi ions and ins i u ional se ings) obs acles ha may hinde hei u he g ow h (Hessels & Pa ke , 2013). KEY DETERMINANTS OF THE QUALITY OF BUSINESS ENVIRONMENT OF SMES IN THE CZECH REPUBLIC Zuzana Vi gle o á, Lubo Homolka, Luboš Sm čka, Ko nélia Lazányi, Tomáš Klieš ik EM_2_2017.indd 87EM_2_2017.indd 87 14.6.2017 9:29:3014.6.2017 9:29:30 88 2017, XX, 2 Ekonomika a managemen SMEs a e also qui e impo an o he quali y o li e o he socie y. As Ma hu (2011) s a es, SMEs play essen ial ole in i nancing wel a e o local communi ies as well as he cul u al and spo s li e in he egions. The loss o an SME as a sponso o pa on due o i s c isis makes a subs an ial e ec on he exis ing social s uc u es. Howe e , he s a e emains one o he mos impo an de e minan s o he business en i onmen , being he one who se s he ules o business and he one who suppo s o hinde s he de elopmen in his a ea (Ga u o a e al., 2016). One o he ba ie s o SMEs’ su i al and de elopmen seems o be he lack o ins i u ional suppo , along wi h inadequa e legisla ion and excessi e egula ions. Many SME manage s complain abou he bu eauc a ic p ocesses ha come along wi h hese hind ances; u he mo e, hey i nd many se ices inadequa e. Gallup O ganiza ion (2007) emphasizes ha nea ly hal o SMEs in EU conside hemsel es as ope a ing in an o e - egula ed en i onmen and de ec adminis a i e egula ions as he mos impo an business cons ain . Wha agg a a es his si ua ion is he sca ce awa eness, absence o in o ma ion and ime o ake ad an age o exis ing suppo . In addi ion, Ghobadian and Galle (1996) poin ou ha SMEs a e usually skep ical o ou side help. Acco ding o Kuzmišin (2009), he imp o emen o business condi ions, suppo o en ep eneu ial spi i , l exible labou ma ke s, company and wo ke adap abili y, in es men s in o educa ion and science, esea ch, and inno a ions, ma ke access, and secu e supply o ene gy – a e pe manen challenges o all playe s in he business en i onmen . SMEs, al hough being a signi i can economic o ce as a g oup a e ex emely ulne able as single en i ies. To ealize he ex en o hei suscep ibili y i has o be comp ehended ha he as majo i y o SMEs (92.8% o all en u es) a e mic o en e p ises wi h less han 10 employees. They a e usually unde i nanced and a e ex emely suscep ible o he su ounding social, legal and business en i onmen (Eu opean Commission, 2016). Acco ding o he SBA Fac Shee (Eu opean Union, 2016) he g ea es weaknesses o SMEs a e ‘Skills & inno a ion’ and ‘S a e & public p ocu emen ’, while he lack o su i cien en ep eneu ship, he p e ailing single ma ke app oach, and he s ill p oblema ic access o i nance a e also majo con ibu o s when i comes o business ailu es (Eu opean Union, 2016). The global i nancial and economic c isis wo sened he condi ions o SMEs business, which was e l ec ed in he ac ha he p o i abili y o companies dec eased, comme cial banks igh ened lending p ac ices and ha is why he access o deb i nance wo sened, oo (Ključniko & Belás, 2016; Belás e al., 2014). None heless, he nega i e end seems o be b eaking. 2014 was he i s yea since he ecession, when SMEs we e able o inc ease hei employmen (by 1.1%) and he endency was unb oken wi h an inc ease o 1.5% in 2015. The same posi i e endency is displayed by he inc ease in alues added in 2014 and 2015, 3.8% and 5.7% espec i ely (Mulle e al., 2016). Owing o hese posi i e esul s acco ding o he SAFE Su ey esul s o 2016, a e long yea s he SMEs ega d no i nding access as a compa a i ely less p essing p oblem (Van de G aa e al., 2016). SMEs which possess s ong social ies wi h go e nmen o i cials a e likely o gain access o unpublished ma ke in elligence con olled by go e nmen agencies. Such in elligence can be le e aged o acili a e a i m’s ma ke ing capabili y (i.e. implemen ing key ma ke ing ac i i ies) o achie e high le el o cus ome sa is ac ion and us (Luo e al., 2008). K amoliš (2015) s a es ha while he annual GDP g ow h l uc ua es a ound ze o, companies a e likely o wo k ha d o make a p o i and y o cu cos s while su i ing on he ma ke . The e o e all o he ac i i ies (such as measu ing he economic e ec s o design) a e conside ed o be mino . A e ido e al. (2009), Demi güç-Kun e al. (2006), Lae en and Wood u (2007), and Lo e (2003) all indica e ha i ms ace ewe obs acles in coun ies wi h be e in es men clima es. Be e ins i u ional en i onmen can signi i can ly imp o e SMEs’ access o i nancing. I is no necessa ily ue ha he en y o o eign banks will help domes ic i ms i nd access o c edi . The e o e, go e nmen s in eme ging ma ke s may need o be mo e cau ious when encou aging o eign in es men in he banking indus y. G ea e ins i u ional and economic de elopmen can subs an ially alle ia e he di i cul ies SMEs ace wi h espec o i nancing (Dong e al., 2014; Šol és & Ga u o á, 2014). EM_2_2017.indd 88EM_2_2017.indd 88 14.6.2017 9:29:3014.6.2017 9:29:30 89 2, XX, 2017 Business Adminis a ion and Managemen Rega ding he se ing o he business en i onmen by he s a e, we mus no omi he access o SMEs o sou ces o i nance p o ided especially by banks. In his con ex Belás and Polách (2011) s a e ha he banking sys em is in l uenced by many economic and non- economic ac o s and banks ha e o apply s ic s anda ds o hei isk managemen . This ac signi i can ly de e mines he access o SMEs o bank loans. Beck e al. (2006; 2008) sugges ha small i ms and i ms in coun ies wi h poo ly wo king ins i u ions use less ex e nal sou ces o i nance, especially om banks. Bank loans a e a key sou ce o i nance o SMEs (Howo h & Mo o, 2012) and in o ma ional opaci y o en hinde s SMEs om ob aining such loans (Van Caneghem & Van Campenhou , 2012; O iz-Molina & Penas, 2008; He nández- Cáno as & Ma ínez-Solano, 2007). SMEs, being mo e opaque and, he e o e, mo e bound o hei main bank, do no need as s ong incen i es as la ge i ms o s ay in he ela ionship. Banks, being awa e o he di i cul ies encoun e ed by SMEs in a ac ing new i nancial esou ces, will no be incen i ized o o e hem be e c edi e ms (Sha pe, 1990). Consis en wi h his in e p e a ion, Gopalan e al. (2007) ound ha he likelihood o no discon inuing ( hus main aining) a banking ela ionship is highe o e y opaque i ms con i ming he idea o in o ma ion en being accumula ed by he bank. A numbe o pape s i nd ha SMEs a e mo e i nancially cons ained han la ge i ms and, impo an ly, lack o access o ex e nal i nance is a key obs acle o i m g ow h, especially o SMEs (Schi e e al., 2001; C essy, 2002; IADB, 2004). Amendola e al. (2014) ound ou ha he isk o going bank up is highe o small i ms, while he isk o being liquida ed and inac i e is lowe o midsize i ms. Mo eo e , young i ms ha e a highe p obabili y o going bank up o becoming inac i e. On he con a y, old i ms ha e a lowe p obabili y o being liquida ed and becoming inac i e. New SMEs and hose in hei ea ly s ages a e acing mo e i nancing p oblems om he banks han hei mo e es ablished coun e pa s. No h e al. (2010) ound ou ha young SMEs a e wice as likely c edi cons ained han es ablished i ms and, mo e impo an ly, 17.1% o young i ms did no ecei e any o m o i nancing om he banks. F om an in o ma ion asymme y pe spec i e, SMEs a e gene ally iewed as iskie bo owe s han la ge companies (Be ge & Udell, 2005). Haneda e al. (2013) ound ou ha me ely he size and loca ion o he i m nega i ely a ec he deg ee o colla e al in banks. La ge i ms loca ed in la ge ci ies seem o ha e he con ac ual powe o mi iga e he deg ee o colla e al equi ed. The loca ion e ec , on he o he hand, is consis en o all i m sizes. The s udy o Deakins e al. (2010) shows ha SMEs we e u ned down o access unds om he banks due o poo p esen a ion o he loan p oposal by he SME owne , al hough he business was sol en and sound o be able o epay he loans. Las ly, he in o ma ion gap be ween SMEs and banks can be educed h ough good banking ela ionships and when he owne o he SME p o ides all necessa y in o ma ion o he bank manage s. I inc eases he us o he bank manage s and i can help i ms o access unds om he bank. S udies ha e iden i i ed se e al ypes o in o ma ion ha a e equi ed when assessing SME loan applica ions (Deakins & Hussain, 1994; Be y e al., 2004; Be y & Robe son, 2006; B uns & Fle che , 2008; Deakins e al., 2010; Rad e al., 2013). One impo an ype o in o ma ion is he colla e al ha signals he bo owe ’s abili y and commi men o epay he loan. Thus, a loan secu ed by colla e al educes he bank’s c edi isk (Be ge & Udell, 2006; Beck e al., 2009). Wellalage and S ua (2012), Sousa (2013) and Hauschild e al. (2006) emphasize ha he speci i cs o SMEs c isis also de i es om he limi ed i nancial esou ces. In o de o educe isks and po en ial c isis in business, he companies hemsel es should ac i ely use isk managemen , hey should iden i y business isks in ime and elimina e hem e ec i ely. Risk managemen is de i ned as he p ocess in ended o sa egua d he asse s o he company agains losses ha may hi i in he exe cise o i s ac i i ies, h ough he use o ins umen s o a ious kinds (p e en ion, e en ion, insu ance, e c.) and in he bes cos condi ions (U ciuoli & C enca, 1989). Ano he de i ni ion is ha RM e e s o he p ocess o planning, o ganizing, di ec ing, and con olling esou ces o achie e gi en objec i es when unexpec ed good o bad e en s a e possible (Head, 2009). All en e p ises need o adop a isk managemen (RM) s a egy and me hodology EM_2_2017.indd 89EM_2_2017.indd 89 14.6.2017 9:29:3014.6.2017 9:29:30 90 2017, XX, 2 Ekonomika a managemen o iden i y, assess and ea isks (Ve bano & Ven u ini, 2013). SMEs need o p ac ice RM much mo e han la ge o ganisa ions because hey su e om esou ce limi a ions o espond p omp ly o bo h in e nal and ex e nal haza ds which ha e he po en ial o cause eno mous losses and e en insol ency o he o ganiza ion (Ragha an, 2005). Howe e , in o de o achie e a compe i i e edge and enhance he a e o success o hei business, SMEs need o make isky decisions and engage in isky ac i i ies so ha hey can p o ec he inno a i eness o deli e ing p ojec s (Va gas-He nández, 2011). Mo eo e , due o he p e alence o de egula ions and ma ke libe aliza ion, SMEs encoun e mo e unce ain ies and challenges which make he SMEs’ owne s-manage s conside RM as an in eg al pa o he business managemen in o de o keep he i ms iable and p oduc i e (Yeo & Lai, 2004). Acco ding o Ta aba e al. (2015), i is also possible o ans e i nancial isk o supplie s by way o es ablishing con ac ual p ices and in oducing a penaliza ion sys em in case ha con ac condi ions a e iola ed. I he isk occu s, i is possible (e.g. in e ms o non-compliance) ha he incu ed cos s will be e unded by he supplie . The size o an o ganiza ion in l uences he implemen a ion and p ac ice o isk managemen . The i ndings highligh ed ha he implemen a ion o isk managemen wi hin SMEs is in l uenced by wo main in eg a ed di i cul ies which a e di ec ly de e mined by he o ganiza ional cha ac e is ics. These di i cul ies include: scaling isk managemen , and ools and echniques adop ion (Wa d e al., 1991; Spa ow & Ben ley, 2000; Simu, 2006; Henschel, 2007). 2. Objec i es, Me hodology and Resou ces The aim o his a icle is o c ea e a model o he quali y o business en i onmen , de i ne he key de e minan s o his model, and quan i y he co ela ions among he indi idual de e minan s in he a ea o small and medium- sized en e p ises (SMEs) in he Czech Republic. This aim was chosen because o scien i i c discussion abou he mos impo an de e minan o business en i onmen and hei impac on small and medium en e p ises in Czech Republic. These en e p ises a e no as esis an o he su oundings as bigge companies and he impac o he ac o s o business en i onmen can be c ucial o hem. The e o e is e y impo an o unde s and hese ac o s o se ing mo e sui able condi ions o businesses in Czech Republic o inc easing hei compe i i eness on he in e na ional ma ke . The aim was eached by ques ionnai e su ey. In compliance wi h he esul s o his su ey, he de e minan s which in l uence he quali y o business en i onmen in he Czech Republic we e adjus ed. Ques ionnai es we e collec ed du ing he yea 2015 ia he on-line ques ionnai e. The esea ch was ca ied ou as ollows. In o al 1,650 companies had been chosen andomly om he Albe ina da abase (only SMEs) and hey we e add essed di ec ly by e-mail o comple e he ques ionnai e in elec onic o m. I hey did no comple e he ques ionnai e, hey we e asked again o comple e he ques ionnai e by phone. This p ocess was epea ed wice. Ques ionnai es we e comple ed only by owne s o manage s o he companies. Finally, we ecei ed 1,171 esponds. Al hough all he egions in he Czech Republic we e co e ed, 323 companies we e asked in he Zlín egion. This bias is caused by he loca ion o he uni e si y which ca ied ou he esea ch. The majo i y o business owne s we e males (75.4%). The e we e 740 mic o (<10 employees), 306 small (<50), and 95 medium (<95) companies. Mos o he companies (705) we e es ablished be o e 2005. 191 companies we e ounded be ween 2005 and 2010, and 245 companies a e younge han 2005. Acco ding o he heo e ical backg ound, a model o he quali y o business en i onmen was c ea ed. Fou a iables we e se (S a e, Public pe cep ion, Financial ma ke s and banks, Business isks). Fo desc ibing he causal ela ions be ween he ou a iables, he S uc u al Equa ion Modelling (SEM) was used. This esea ch deals wi h indi ec ly obse able a iables (la en cons uc s). The ques ionnai e was designed so as o cap u e he business owne s’ opinions by de eloping a se o ques ions co e ing he impo an dimension o unde lying la en a iable. Ten impo an dimensions ela ed o he quali y o business en i onmen we e pos ula ed in he beginning o he esea ch. Fou ques ions (indica o s) on he Like scale o 5 le els we e designed o each cons uc . In EM_2_2017.indd 90EM_2_2017.indd 90 14.6.2017 9:29:3014.6.2017 9:29:30 91 2, XX, 2017 Business Adminis a ion and Managemen o de o ensu e ha all ac o s a e iden i i able, Explo a o y Fac o Analysis (EFA) using minimal esiduals es ima ion echnique was selec ed. A e he co ela ion ma ix was ound, Ve y Simple S uc u e (VSS) was employed o iden i y op imal numbe o ac o s. Maximal alue o VSS complexi y 1 was achie ed wi h 5 ac o s, VSS wi h complexi y 2 was i ually equal in he ange o 3–10 ac o s. Bayesian in o ma ion c i e ion sugges s ex ac ing 5 ac o s. These i ndings do no mee he ini ial expec a ions. Comp omise solu ion was used and EFA wi h 5 ac o s was made. O hogonal o a ion ( a imax) echnique was selec ed. Du ing he i e a i e p ocess, indica o s wi h low communali y, high c oss-loadings (>|0.4|) and small single- ac o loadings (>|0.2|) we e emo ed. The mos con enien solu ion which would mee he equi emen o he ace alidi y is p esen ed in Tab. 2. All ac o s we e gi en a new name based on he composi ion indica o s. The ques ions which we e used in he co ela ion ma ix a e explained in Tab. 1. 3. Resul s On he basis o a model c ea ed in compliance wi h ou heo e ical backg ound, ques ions we e de i ned and asked o SME owne s in he Czech Republic. The ques ions we e di ided in o ou ca ego ies, as he ollowing Fig. 1 indica es. The s uc u al model in Fig. 1 p esen s he es ima es o hypo hesized ela ions (hypo hesis). The pe cep ion o i nancial isk is a ec ed by gene al en i onmen (H1), banks’ app oach o SMEs (H2) and he business owne s’ knowledge (H3). I is also expec ed ha he e is a co a iance be ween he pe cep ion o he ole o banks and he knowledge o banking ules and p inciples. Bo h ac o s a e closely ela ed o he banking sec o . On he o he hand, we do no assume la ge co ela ion o banking and s a e e ec s. In he s uc u al model, we only assume one undi ec ed ela ion be ween banking o ien ed ac o s (H5). Selec ed ca ego ies o ques ions, answe ed by SME owne s in he Czech Republic, we e di ided in o g oups in acco dance wi h EFA and he ollowing de e minan s o he business en i onmen in he Czech Republic we e cons uc ed. We composed he co ela ion ma ix om selec ed ques ions o ques ionnai e (Tab. 1). By ou - ac o analysis, using he abo emen ioned indica o s, no co ela ion ma ix was iden i i ed (Fig. 2). The ques ions p o ided by he esponden s did no co espond wi h hese selec ed ac o s. Di iding he answe s om he ques ionnai e in o he ou abo emen ioned g oups was impossible. The selec ed ac o s which ha e an impac on he quali y o business en i onmen had o be changed acco ding o he esul s and he ela ions be ween he p o ided answe s. Tab. 2 con ains o a ed ac o loadings, abb e ia ed names o cons uc s which a e used in he subsequen analysis, and eliabili y es ima es. Cons uc eliabili y was es ima ed by C onbach’s alpha on 1,000 boo s apped samples. Fig. 1: O iginal s uc u al model wi h ou a iables Sou ce: own EM_2_2017.indd 91EM_2_2017.indd 91 14.6.2017 9:29:3114.6.2017 9:29:31 92 2017, XX, 2 Ekonomika a managemen s a 1 The s a e helps us in doing ou business. k al2 The s a e c ea es a a ou able business en i onmen o SMEs. s a 4 We conside he o ms o i nancial suppo p o ided by he s a e o be adequa ely se . s a 2 I ha e a eeling ha he s a e bullies us in ou business. k al1 I conside he business en i onmen in he Czech Republic as a ou able o s a ing a business. spol3 Poli icians and public ealize ha business owne s a e o bene i o socie y. k al3 The condi ions o business ha e imp o ed o e he las 5 yea s. ba3 Banks apply oo s ic c i e ia o p o iding business loans. ba2 Banks accep ou needs and y o mee hem. ba4 SMEs ha e wo se access o ex e nal sou ces o i nance ( i nancial ma ke s, banks, go e nmen loans). i i3 The impo ance o i nancial isk signi i can ly inc eased du ing he c isis. po i2 The in ensi y o business isks has inc eased d ama ically a e he c isis. u i1 The impo ance o c edi isk inc eased du ing he c isis. u i2 The condi ions o p o iding bank loans o SMEs a e well known o business owne s. u i3 The condi ions o p o iding bank loans o SMEs a e anspa en . i i2 The business owne s a e good manage s o i nancial isks in hei own i ms. spol2 When alking o o he people, I eel app ecia ed o unning a business. spol1 I eel ha my amily and iends suppo my business ac i i ies. Sou ce: own Tab. 1: Ques ions which a e used in he co ela ion ma ix Fig. 2: Fac o loadings which a e highe han 1.0 Sou ce: own EM_2_2017.indd 92EM_2_2017.indd 92 14.6.2017 9:29:3114.6.2017 9:29:31 93 2, XX, 2017 Business Adminis a ion and Managemen The ques ions making up he co ela ion ma ix a e de i ned in Tab. 2. Gene al S a e and Public Pe cep ion (SP) ac o was iden i i ed as he mos impo an one. This ac o consis s o 7 indica o s. Mo eo e , i eached he highes eliabili y sco e, which migh be in l a ed by he numbe o indica o s compa ed o o he cons uc s. O he cons uc s exhibi only weak eliabili y sco es. These small alues will a ec pa h es ima es in he SEM model. The s eng h o he di ec ional pa h will be lowe ed in o de o p e en achie ing oo op imis ic esul s. S a e and Public Pe cep ion (SP) con ains ques ions ela ed o bo h o mal and in o mal suppo o business owne s. Responden s who eel posi i e e ec s o go e nmen policies on hei business as well as a posi i e pe cep ion om he wide public achie e high alues o his cons uc . This ac o is mos ly composed o ques ions which con ained ei he he wo d “s a e” o “poli icians”. The second cons uc conce ns Banks and hei app oach o business (BA). These ques ions aim o unde s and whe he banks gi e enough suppo o companies in ha d SP BA FR KP Fac o 5 Communali y s a 1 0.69 0.12 0.51 k al2 0.67 0.11 0.11 0.52 s a 4 0.56 0.15 0.66 s a 2 0.54 0.19 0.11 0.65 k al1 0.47 0.16 0.26 0.67 spol3 0.47 0.12 0.18 0.74 k al3 0.44 0.10 0.16 0.23 0.72 ba3 0.10 0.73 0.16 0.43 ba2 0.18 0.55 0.28 0.16 0.56 ba4 0.15 0.45 0.18 0.73 i i3 0.63 0.60 po i2 0.10 0.60 0.62 u i1 0.13 0.56 0.66 u i2 0.12 0.66 0.54 u i3 0.15 0.29 0.46 0.68 i i2 0.40 0.82 spol2 0.56 0.68 spol1 0.18 0.48 0.74 Cumula i e Va iance 0.13 0.20 0.26 0.32 0.36 Reliabili y 0.7677 0.6245 0.6256 0.5197 0.46 Sou ce: own Tab. 2: Fac o loadings which a e highe han 1.0 a e epo ed. Las column con ains communali y alues EM_2_2017.indd 93EM_2_2017.indd 93 14.6.2017 9:29:3114.6.2017 9:29:31 94 2017, XX, 2 Ekonomika a managemen imes and whe he SMEs expe ience inc eased di i cul ies du ing he c edi app o al p ocess. The hi d ac o measu es he impo ance o i nancial isks and hei inc ease in pos -c isis imes (FR). The ou h ac o conce ns knowledge o ules and p inciples (KP) which can help business owne s in achie ing a be e posi ion in nego ia ing wi h he banks o e ex e nal i nance. The li e acy o business owne s in he i eld o isk quan i i ca ion and managemen is conside ed as well. The las ac o consis s only o wo indica o s. Because o he low eliabili y and only wo indica o s, his ac o will no be used in he subsequen analysis. Finally, a i e- ac o solu ion was used. I explains 35.9% o all a iance ( om his ac o SP explains 13%, BA 7%, FR 6%, KP 6% and ac o 5 explains 4% – Tab. 2). Oblique ac o o a ion (oblimin) changes he alues o loadings sligh ly. The s onges in l uence on he pe cep ion o i nancial isks can be a ibu ed o he Fig. 3: S uc u al model wi h s anda dised pa h es ima es. Fac o s’ a iances we e i xed o alue 1 Sou ce: own EM_2_2017.indd 94EM_2_2017.indd 94 14.6.2017 9:29:3114.6.2017 9:29:31 95 2, XX, 2017 Business Adminis a ion and Managemen banking sec o (H2, pa h coe i cien = 0.43, p- alue < 0.01). Subjec s who conside banks o ha e a posi i e e ec end o exhibi a mo e posi i e pe cep ion o isk ( hey claim ha isks a e no inc easing and a e manageable). The e ec o KP was ound nega i e (H3, pa h = -0.142, p- al = 0.05). This indica es ha subjec s wi h be e knowledge o p ocesses and ules pe cei e i nancial isks wo se han o he s. The ac o o gene al en i onmen (H1) has he same o ien a ion as he banking sec o e ec , bu i u ned ou ha i is less impo an (pa h = 0.109, p- alue = 0.014). Las ly, he expec a ion o an exis ing co ela ion be ween banking-o ien ed ac o s (H5) was con i med (0.524, p- alue < 0.01). O e all i cha ac e is ics a e summa ized in Tab. 3. The alue o Chi-squa e s a is ics sugges s ha he obse ed co a iance ma ix is di e en om he model co a iance ma ix. This can be, howe e , a esul o a la ge sample size. Compa a i e Fi Index indica es only mode a e i quali y. Absolu e i indica o s RMSEA and SRMR each sa is ac o y esul s gi en he sample size. 4. Discussion The su ey ca ied ou con i med a s ong co ela ion be ween he ac o s “Banks and hei app oach o business” and “Knowledge o ules and p inciples”. Business owne s who know he p inciples o p o iding banking se ices and a e good manage s o i nancial isks pe cei e posi i ely he a i ude o banks and he way banking se ices a e p o ided. A mo e di i cul access o SMEs o ex e nal sou ces o i nance was con i med by 45% o esponden s. The esul s o he su ey can be unde s ood as a con i ma ion o he s a emen by Shi e e al. (2001), C essy (2002), and IADB (2004) who ound ou ha he lack o ex e nal sou ces o i nance is he main obs acle o company g ow h. A signi i can posi i e co ela ion was also con i med be ween „Banks and hei app oach o business“ and „Financial isks and hei inc ease in pos -c isis imes“. Business owne s who ha e a posi i e pe cep ion o he banks’ app oach and o he access o ex e nal sou ces o i nance a e also mo e awa e o he impo ance o isks and hei inc ease du ing c isis and pos -c isis ime. Mo e han 60% o esponden s ag ee ha he in ensi y o business isks has inc eased d ama ically a e he c isis. The inc eased impo ance o i nancial isk is e en mo e in ensely pe cei ed du ing he c isis: mo e han 66% o business owne s ag ee wi h his s a emen . Mo eo e , 61% o esponden s also ag ee ha he impo ance o c edi isk inc eased in he ime o c isis. The conclusion o his dependence may be he ac ha i business owne s pe cei e he in l uence o isks mo e in ensely, hey end o apply isk managemen in hei ope a ions. The eby hey encou age a mo e o hcoming a i ude o he banks, because as long as a sys em o educing isks exis s in such en e p ises, hey a e less isky o he banks. Con a iwise, a nega i e e ec was ound be ween he ac o s „Knowledge o ules and p inciples“ and „Financial isks and hei inc ease in pos -c isis imes“. Business owne s who hink ha hey know he condi ions o p o iding bank loans and who hink ha hose condi ions a e anspa en , do no pe cei e i nancial isks o ha e inc eased du ing and a e he c isis. In o he wo ds, hey do no pe cei e he impo ance o isks as in ensely as he esponden s who admi ha hey do no know he condi ions o p o iding bank loans and who hink he condi ions a e no anspa en . The pe cep ion o isk can be he e o e in l uenced by misunde s anding he condi ions o a i nancial sys em in a gi en s a e. As soon as he en ep eneu s ge a g asp o Chi-squa ed es 538.605 (d = 100, p- alue < 0.01) Compa a i e Fi Index (CFI) 0.864 RMSEA 0.062 SRMR 0.091 Sou ce: own Tab. 3: Summa y o cha ac e is ics EM_2_2017.indd 95EM_2_2017.indd 95 14.6.2017 9:29:3114.6.2017 9:29:31