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Lifelong Guidance in Finland : Key Policies and Practices

Toni, Anna,Vuorinen, Raimo

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This is a sel -a chi ed e sion o an o iginal a icle. This e sion may di e om he o iginal in pagina ion and ypog aphic de ails. Au ho (s): Ti le: Yea : Ve sion: Copy igh : Righ s: Righ s u l: Please ci e he o iginal e sion: CC BY-NC 4.0 h ps://c ea i ecommons.o g/licenses/by-nc/4.0/ Li elong Guidance in Finland : Key Policies and P ac ices © 2020 by Koninklijke B ill NV, Leiden, The Ne he lands. Published e sion Toni, Anna; Vuo inen, Raimo Toni, A., & Vuo inen, R. (2020). Li elong Guidance in Finland : Key Policies and P ac ices. In E. Hagase h Haug, T. Hooley, J. Ke unen, & R. Thomsen (Eds.), Ca ee and Ca ee Guidance in he No dic Coun ies (pp. 127-143). B ill. Ca ee De elopmen Se ies, 9. h ps://doi.o g/10.1163/9789004428096_009 2020 © ANNA TONI AND RAIMO VUORINEN, 2020 | DOI: 10.1163/9789004428096_009 This is an open access chap e dis ibu ed unde he e ms o he CC BY-NC 4.0 License. ANNA TONI AND RAIMO VUORINEN 9. LIFELONG GUIDANCE IN FINLAND Key Policies and P ac ices ABSTRACT Finland has a long his o y o good collabo a ion be ween he educa ional and employmen sec o ega ding li elong guidance, speci ically ca ee guidance. Today, his mani es s as ha ing a na ional s a egy o li elong guidance, good access o high quali y se ices and inno a i e pilo s such as he One-S op Guidance Cen es o you h. The new go e nmen led by P ime Minis e Sanna Ma in has decided o pu e en mo e e o s in o li elong guidance. This chap e desc ibes wha has been done and wha u u e challenges lie ahead. INTRODUCTION Finland has a long his o y o ca ee guidance p og ammes and policies ha help indi iduals o de elop he skills o mo e e ec i ely h ough lea ning and wo k (Kasu inen & Vuo inen, 2008; Me imaa, 2018). The se ices a e p o ided mainly by wo es ablished public sys ems. The Minis y o Educa ion and Cul u e is esponsible o he o ganisa ion and unding o guidance and counselling se ices in comp ehensi e and uppe seconda y schools and in highe educa ion. In comp ehensi e and uppe seconda y le el educa ion ca ee guidance is a scheduled compulso y elemen in cu iculum and a s uden en i lemen . The Minis y o Economic A ai s and Employmen is esponsible o es ablishing poli ical guidelines and s a egic goals o he na ional labou ma ke policy. Guidance and counselling se ices p o ided by he ‘Employmen and Economic De elopmen O ices (TE O ices)’ complemen school-based se ices as hey a e mainly a ge ed a clien s ou side o educa ion and aining ins i u ions. The e has been a clea di ision o labou as well as long co-ope a ion be ween hese wo sys ems. EVOLUTION OF GUIDANCE SERVICES IN EMPLOYMENT SETTINGS P o essional oca ional guidance and counselling began in Finland in 1939 when a psychologis ´s posi ion was c ea ed in he employmen o ice in Helsinki (Nummenmaa & Sinisalo, 1997). The pionee ing ca ee counsello and counselling psychologis was p o esso Niilo Mäki, who wo ked in he o ice om 1941 o 1946 Anna Toni and Raimo Vuo inen - 9789004428096 Downloaded om B ill.com08/31/2020 08:06:57AM ia Uni e si y o Jy aeskylae A. TONI & R. VUORINEN 128 (e.g. Kiianmaa & Pulliainen, 1989; Tapaninen, 2006). In 1948 he In e na ional Labou O ganiza ion (ILO) Con en ion 88 on public employmen se ices ga e a ecommenda ion ha all na ions should p o ide a ee public employmen se ices. Du ing he 40s and 50s, 13 Finnish municipali ies became in ol ed in ca ee guidance and es ablished acancies o oca ional psychologis s (Nummenmaa e al., 1997). In he 1960s, he posi ion o ca ee guidance as pa o Finnish employmen policies and p ac ices s eng hened u he when i was w i en in he law (Suomen ase uskoelma, 1960). A na ionwide o ganisa ion o oca ional guidance o ices was de eloped unde he labou adminis a ion and in he 1970s oca ional guidance o ices and employmen o ices, we e joined in o one employmen se ice (Nummenmaa e al., 1997) unde he Minis y o Employmen . The labou adminis a ion in Finland was eo ganised in he la e 1980’s and egional employmen agencies we e changed o egional cen e s o ade and employmen . In his new con ex he ole and posi ion o oca ional guidance was diminished in egional adminis a ion (Vuo inen, Leminen, & Pulliainen, 2014). A new, e icien way o add ess he needs o indi idual cus ome s was de eloped in he employmen o ices h ough he ie ing o se ices in o sel -help, g oup-based se ices and in ensi e case-managed se ices, including indi idual counselling (Sul ana & Wa s, 2006). In 2007, he Minis y o T ade and Indus y and he Minis y o Labou we e me ged in o he Finnish Minis y o Economic A ai s and Employmen . The egional adminis a ion was eo ganised in o 15 Cen es o Economic De elopmen , T anspo and he En i onmen (ELY Cen es). One yea la e in 2009 he employmen o ices we e enamed simila ly as ‘Employmen and Economic De elopmen O ices (TE O ices)’. Subsequen ly he oca ional psychologis s s a ed wo king in a b anch named ’ oca ional de elopmen se ices’ in co-ope a ion wi h educa ional ad iso s, oca ional aining ad iso s, ehabili a ion ad iso s and ad iso s o labou ma ke aining. In 2013, he oca ional psychologis s s a ed o wo k wi hin all he h ee se ice lines wi h he o e all se ice model: 1. Employmen and Business Se ices 2. Business Compe ence De elopmen Se ices 3. Suppo ed Employmen Se ices The e o m o na ional employmen and economic o ices was based on he goals o he na ional s a egies on employmen and en ep eneu ship. The unde lying p inciples in he e o m we e cus ome -o ien edness, equal access, socie al e iciency and p oduc i i y. A en ion was gi en o co e unc ions: he supply o skilled labou , as placemen o job-seeke s. As an ou come o he e o m he adi ional oca ional guidance came o an end as an o ganisa ional s and-alone se ice and he p e iously sepa a e concep s o ‘ oca ional guidance’, ‘educa ional ad ice’ and ‘ oca ional ehabili a ion’ we e me ged in o one concep ‘ oca ional guidance and ca ee planning’ (Vuo inen e al., 2014). Anna Toni and Raimo Vuo inen - 9789004428096 Downloaded om B ill.com08/31/2020 08:06:57AM ia Uni e si y o Jy aeskylae LIFELONG GUIDANCE IN FINLAND 129 INTEGRATION OF CAREER GUIDANCE WITHIN EDUCATION SYSTEM As he oca ional guidance se ices eached a sus ainable s a us in he employmen sec o in he 1970s, he oca ional psychologis s isi ed schools and p o ided ca ee guidance in co-ope a ion wi h a ne wo k o designa ed ca ee eache s. In 1970, Finland s a ed a majo school e o m p ocess and he o mal dual sys em was ans o med in o a nine-yea comp ehensi e educa ion sys em. A ha ime, ca ee educa ion was embedded in he na ional co e cu icula as a compulso y subjec o all s uden s (Kasu inen & Vuo inen, 2008; Me imaa, 2018). In he 1980s school counselling was in eg a ed in o uppe seconda y gene al educa ion and oca ional seconda y le el educa ion as well. In gene al, guidance se ices a e p o ided and co-o dina ed by ull- ime school counsello s, who a e employed by he schools. They a e in cha ge o he ime abled ca ee educa ion sessions, g oup ac i i ies, indi idual guidance and co-ope a ion wi h employe s and s akeholde s. School counsello s co-ope a e wi h g oup u o s who suppo hei own s uden s on daily ac i i ies. Also, all eache s a e expec ed o ins uc hei s uden s in s udy skills in pa icula . In oca ional educa ion and aining (VET) ca ee educa ion is in eg a ed in o all oca ional subjec s and he ansi ion skills a e de eloped in co-ope a ion wi h local employmen and economic o ices, companies and local you h se ices (FNAE, 2016a, 2016b). In 2002, he Na ional Boa d o Educa ion conduc ed an e alua ion o guidance in basic and uppe seconda y le el educa ion. Acco ding o he esul s, s uden s ecei ed in o ma ion on how o apply o seconda y o e ia y educa ion bu less cu en labou ma ke in o ma ion. The ocus o he ca ee educa ion p og ammes was on he comple ion o p og ammes a he han ansi ional issues om li elong lea ning pe spec i e (Numminen & Kasu inen, 2003). As a esponse o his, he subsequen e o ms o he na ional co e cu icula (FNAE, 2016a, 2016b; Ope ushalli us, 2004) emphasised he ca ee de elopmen p ocess and acquisi ion o ca ee managemen skills and en ep eneu ial skills in all g ade le els om p ima y school h ough o seconda y schools and in oca ional s eams. The Eu opean Li elong Guidance Policy Ne wo k (ELGPN, 2012, 2015a) de ines Ca ee Managemen Skills (CMS) as ‘a ange o compe ences which p o ide s uc u ed ways o indi iduals and g oups o ga he , analyse, syn hesise and o ganise sel , educa ional and occupa ional in o ma ion, as well as he skills o make and implemen decisions and ansi ions’ (ELGPN, 2012, p. 21). The e o m in uppe seconda y educa ion in he 1990s emphasised co-ope a ion be ween gene al and oca ional educa ion wi h lexible p og ammes and he igh mix o guidance and educa ion oppo uni ies o ensu e ha he e a e no dead ends once s uden s ha e g adua ed (Numminen & Kasu inen, 2003). Gene al educa ion and oca ional quali ica ions became mo e equal as s uden s could ob ain gene al eligibili y o highe educa ion om bo h acks. Thus ca ee educa ion ac s as a link be ween he school, communi y and wo king li e. I p omo es social jus ice, equi y, equali y and inclusion and p e en s ma ginalisa ion om educa ion and Anna Toni and Raimo Vuo inen - 9789004428096 Downloaded om B ill.com08/31/2020 08:06:57AM ia Uni e si y o Jy aeskylae A. TONI & R. VUORINEN 130 employmen (Hooley, 2014). As a compulso y cu iculum en i lemen , i p o ides an oppo uni y o e lec on u u e op ions wi h he whole age coho and i is a cos -e ec i e measu e o p e en ing d op-ou s and u he social exclusion. The knowledge and skills de eloped in ca ee educa ion con ibu es o he a ailabili y o he skilled labou o ce and he balance be ween he demand and supply o skills and compe ences in he u u e labou ma ke (OECD, 2004). Wo king li e, ca ee s and a i udes owa ds wo k in Finland a e going h ough la ge and dynamic changes. The e is a ising demand o lea ning ac oss all le els o quali ica ions (Bloss ield, Kilpi-Jakonen, Vono de Vilhena, & Buchholz, 2014). This is due o an inc easing sha e o knowledge wo k, apid skills enewal, and s ong ocus on inno a ion and de elopmen , in pa allel wi h an ageing wo k o ce and g owing skills sho ages (Tikkanen & Nissinen, 2016). I has been es ima ed ha in each yea app oxima ely 400,000 Finns change jobs (Lindholm, Kesä, Kukkonen, Jämsen, & Hy inen, 2017). In he las ew yea s s uc u al and long- e m unemploymen ha e been qui e high in Finland (e.g. Duell, Thu au, & Ve e , 2016; Eu opean Commission, 2016a, 2016b, 2016c) and he unemploymen a e has been highe han in o he No dic coun ies (OECD, 2018). Howe e , du ing 2018 we ha e seen a posi i e end in he labou ma ke (e.g. OECD, 2019; O icial S a is ics o Finland, 2018). Finland is now acing a sho age o skilled wo ke s in some a eas. Fo ins ance, he e a e no enough in o ma ion and communica ion echnology (ICT) specialis s. Acco ding o he OECD Skills o Jobs da abase (2018), mo e han 9 in 10 o all job openings in Finland (including eplacemen s o aca ed jobs) be ween now and 2030 will be o high- o medium-le el quali ica ions. The a e age ac oss he o he OECD coun ies is 5 in 10 jobs. Demands o compe ences and skills a e ge ing mo e a ied and mo e challenging all he ime. Educa ion is becoming he new insu ance o independen li elihood. Finland has also adop ed he Eu opean Flexicu i y agenda (Council o he Eu opean Union, 2007) as a esponse o he changing wo ld o wo k and s uc u al changes in he job ma ke s. Flexicu i y a emp s o econcile employe s’ need o a lexible wo k o ce wi h wo ke s’ need o secu i y. I ies o ensu e ha whe eas employees migh mo e easily lose hei job, hey a e less likely o lose hei li elihood (Sul ana, 2012). Since 2005, an ope a ional model o change secu i y a ge ed o wo ke s dismissed o economic easons o hose a isk o dismissal has acili a ed employees o shi om one job o ano he . The legisla ion ega ding change secu i y in he compe i i eness ag eemen en e ed in o o ce 2017. The employe has o o e he employees ha hey ha e dismissed o economic easons coaching and aining which enhance he employabili y o he employee. The employe inances his aining and i s alue should be equi alen o he pay o he employee. The lexicu i y in he labou ma ke has also been enhanced by changes o he social secu i y sys em and p inciple o li elong lea ning. Fo example, mo e emphasis has been pu on he possibili y o s udy while ecei ing employmen bene i and labou ma ke aining has been de eloped mo e owa ds i ing labou ma ke needs. Anna Toni and Raimo Vuo inen - 9789004428096 Downloaded om B ill.com08/31/2020 08:06:57AM ia Uni e si y o Jy aeskylae LIFELONG GUIDANCE IN FINLAND 131 LIFELONG GUIDANCE IN FINLAND TODAY Like in many coun ies, in Finland guidance is dis ibu ed ac oss educa ional, labou ma ke , social and heal h p o ision, unde di e en minis ies and o he ju isdic ions (schools, e ia y educa ion, public employmen se ices, social pa ne s, he olun a y sec o , he p i a e sec o , di e en p ojec s). All p o ide s a e acing a g owing demand o guidance whils also ha ing o deal wi h he need o make sa ings. In o de o a oid o e lapping se ices a new end has eme ged owa ds c oss-sec o al ne wo ks in guidance se ices (Nykänen, Saukkonen, & Vuo inen, 2012) and lexible de elopmen o he o ali y o guidance se ices. (Spanga , A nkil, & Vuo inen, 2008). Key ea u es in a well- unc ioning se ice ne wo k a e collabo a i e and dialogical c ea ion o knowledge, inclusi e collabo a ion and eme gen de elopmen o new ype o leade ship and managemen in ne wo ks (Nykänen, 2011). The Finnish Minis y o Economic A ai s and Employmen and he Minis y o Educa ion and Cul u e es ablished a na ional li elong guidance wo king g oup in 2010 and ex ended i s manda e in 2011 in o he Na ional Li elong Guidance Coo dina ion and Coope a ion G oup. The goal o his na ional ep esen a i e s uc u e is o enhance na ional, egional and local in o ma ion, ad ice and guidance se ices wi h a li elong app oach, suppo he implemen a ion o he You h Gua an ee Ini ia i e and s eng hen mul i-adminis a i e and mul i-p o essional co-ope a ion among he se ice p o ide s and policy make s. The na ional wo king g oup is co- chai ed by he Minis y o Educa ion and Cul u e and he Minis y o Economic A ai s and Employmen wi h close co-ope a ion be ween hese wo sec o s. In addi ion o hese wo minis ies, he g oup consis s o ep esen a i es o di e en minis ies and agencies ela ed o hem and di e en educa ion and labou ela ed unions and s uden s’ o ganisa ions. The g oup has de ined he ollowing s a egic objec i es o de eloping li elong and li e wide guidance in Finland (Ope us- ja kul uu iminis e iö, 2011):  se ices will be equally accessible o all and hey mee he indi idual needs;  indi idual ca ee managemen skills will be s eng hened;  hose who wo k in he ield o guidance will ha e he equi ed knowledge, skills and compe ences;  a quali y assu ance sys em o guidance will be de eloped; and  he guidance sys em will unc ion as a cohe en and holis ic en i y. In addi ion, he g oup has gi en se e al ecommenda ions on o example mul i- p o essional guidance se ices, he de elopmen o digi al se ices and he educa ion and ec ui men o guidance p o essionals. In 2013, he egional Cen es o Economic De elopmen , T anspo and he En i onmen (ELY-cen es) we e gi en he ask o coo dina ing he de elopmen wo k on li elong guidance p o ision in hei own egion by means o egional li elong guidance wo king g oups wi h ep esen a i es o he se ice p o ide s Anna Toni and Raimo Vuo inen - 9789004428096 Downloaded om B ill.com08/31/2020 08:06:57AM ia Uni e si y o Jy aeskylae A. TONI & R. VUORINEN 132 and key s akeholde s. This new coo dina ion model o guidance se ices has been implemen ed in acco dance wi h he abo e men ioned i e s a egic goals o li elong guidance. The ollowing sec ions o his chap e include b ie o e iews o he cu en se ices in di e en sec o s. Ca ee Educa ion and Guidance Counselling as a S uden En i lemen in Educa ion The Basic Educa ion Ac (628/1998, § 11) s a es ha e e y pupil is en i led o adequa e ca ee guidance se ices (§ 30). Guidance se ices in uppe seconda y gene al educa ion (Lukiolaki, 714/2018) and in oca ional schools (Laki amma illises a koulu ukses a, 531/2017) a e simila ly p esc ibed by law. In comp ehensi e educa ion, ca ee educa ion is a compulso y elemen in he cu iculum, comp ising 76 hou s o scheduled ac i i ies in s uden s’ ime ables du ing classes 7–9. In addi ion, he e is an en i lemen o indi idual guidance and g oup counselling, and p ac ical wo k-expe ience pe iods in companies. In g ades 1–6, guidance is embedded in he wo k o he class oom eache s. Since 2016, he compulso y ime slo o ca ee educa ion in he uppe seconda y le el gene al educa ion also o als o 76 hou s. The s uden s a e u he en i led o ha e access o ca ee guidance o one yea a e g adua ion (FNAE, 2016a, 2016b). The Na ional Agency o Educa ion de ines he co e cu iculum bu equi es he app oach o deli e y o be o ganised locally. The local ins i u ional cu iculum mus include a desc ip ion o co-ope a ion wi h he local labou ma ke and business communi y. Class oom isi s by labou ma ke ep esen a i es, isi s o wo kplaces, p ojec wo k, he use o di e en sec o s’ in o ma ion ma e ials and in oduc ion- o- wo king-li e pe iods a e cen al pa s o his co-ope a ion. The ins uc ion in he o he school subjec s is o include modules ha connec he knowledge and skills p o ided by he subjec o he demands and possibili ies o wo king li e. The emphasis is on he p omo ion o CMS as an explici compe ence a ea, no only on he choice o nex school le el. S uden s and hei pa en s/gua dians a e o ha e he chance o ecei e in o ma ion on op ional elemen s o he cu iculum as well as on he implica ions o hese choices o he u he educa ion by mee ing collec i ely wi h he eache , school counsello and s uden s (FNAE, 2016a, 2016b). Du ing g ades 7–9 he school is equi ed o o ganise p ac ical in oduc ion- o- wo king li e pe iods (TET) wi h pe sonal expe iences in o de o c ea e a basis o educa ional and ca ee choices and o inc ease app ecia ion o wo k li e in gene al. In connec ion wi h he wo k expe ience p og amme, s uden s should be able o e alua e he knowledge and expe ience hey gain. TET is no mally implemen ed in coope a ion wi h he o he school subjec s u ilising hei con en and wo king me hods. Al hough ca ee educa ion has simila s a us as o he subjec s in he cu icula, he s uden s a e gi en no c eden ials. E alua ion is based on s uden s’ sel -assessmen Anna Toni and Raimo Vuo inen - 9789004428096 Downloaded om B ill.com08/31/2020 08:06:57AM ia Uni e si y o Jy aeskylae LIFELONG GUIDANCE IN FINLAND 133 as well as on in e ac ions, guiding and encou aging eedback in conjunc ion wi h di e en guidance ac i i ies. The s uden s e lec on hei p og ess in discussions wi h he eache , hey lea n o e alua e hei po en ial, hei skills, hei abili y o ac , hei agency and hei esou ces, he amoun and quali y o hei need o guidance, hei abili y o wo k in g oups and hei communica ion skills. S uden s a e guided o unde s and how hei alues, belie s and people ha a e impo an o hem ha e impac on hei choices and decisions. S uden s lea n o e alua e hei skills o seek in o ma ion and skills o use ICT in seeking educa ional and labou ma ke in o ma ion. S uden s a e encou aged o pay a en ion o hei skills o e alua e he eliabili y and ele ance o a ious in o ma ion sou ces. S uden s a e guided o be awa e o a ious sel -assessmen me hods and ools, and o iden i y how hey can be used in hei ca ee planning. (FNAE, 2016a, 2016b). Acco ding o in e na ional e alua ions (Holman, 2014; OECD, 2004) he in eg a ion o ca ee educa ion in o he cu iculum has been conside ed one o Finland’s bigges s eng hs in guidance. In he PISA 2012 s udy (Swee , Nissinen, & Vuo inen, 2014) Finnish 15 yea -olds epo ed ha compa ed wi h many o he coun ies hey had acqui ed compe ence in many dimensions o ca ee de elopmen . In Finland, school was seen as a subs an ially mo e impo an sou ce o he acquisi ion o ca ee de elopmen compe ence han sou ces ou side he school. Ca ee Se ices in Voca ional Educa ion and T aining (VET) The e o m o oca ional uppe seconda y educa ion and aining in Finland (2018) equi es new o ms o guidance se ices. Ins ead o he p e ious supply-o ien ed app oach, he go e nmen is p omo ing a s uden -o ien ed and demand-d i en app oach wi h compe ence-based modules and alida ion o non- o mal and in o mal lea ning. Each s uden will ha e he possibili y o design an indi idually app op ia e and lexible lea ning pa h o inish an en i e quali ica ion o a supplemen a y skill se co esponding o hei own needs. The educa ion p o ide s will ha e inc eased eedom in o ganising hei ac i i ies, including ca ee educa ion and guidance. F om he beginning o 2018 he new law on VET equi es ha in each 3-yea p og amme he e is a compulso y module (25–30 hou s) on he de elopmen o Ca ee Managemen Skills (Laki amma illises a koulu ukses a, 531/2017). A pe sonal compe ence de elopmen plan is d awn up o e e y s uden . VET p o ide s and hei guidance counsello s a e he main sou ce o in o ma ion and guidance o s uden s, bu he public employmen se ice p oduce labou ma ke in o ma ion, cou ses and guidance o young people as well. Ca ee Se ices in Highe Educa ion In highe educa ion ins i u es (HEIs) guidance and counselling se ices a y in quan i y and quali y (Moi us & Vuo inen, 2003; Vi olainen, 2007; Vuo inen e al., Anna Toni and Raimo Vuo inen - 9789004428096 Downloaded om B ill.com08/31/2020 08:06:57AM ia Uni e si y o Jy aeskylae A. TONI & R. VUORINEN 134 2005). The HEIs ha e au onomy in designing he se ices, bu hey a e de eloping indica o s iden i ying how his p ocess is p omo ed and suppo ed and moni o ed as a pa o he quali y assu ance sys ems o he whole o ganisa ion. In gene al, ca ee cen e s o he s uden a ai s o ices a e he places whe e s uden s can ask abou hings linked wi h hei s udies, wo k p ac ice, and s uden g an s. In acul ies, he e a e s uden a ai s sec e a ies who a e esponsible o s uden s’ s udy plans and o planning, de eloping and coo dina ing counselling se ices. In he uni e si ies o applied sciences ( o me poly echnics) ca ee counsello s a e esponsible o guidance and counselling se ices. Academic u o s and o he eache s oge he wi h pee u o s ake pa in counselling as ag eed in he ins i u ional plans. Se ices o Young People S udies (e.g. Salonen & Konkka, 2017) show ha young people in Finland ha e a new way o hinking abou wo k. E hical alues, global issues and he signi icance o wo k ma e mo e han be o e o he new gene a ion. S ill, i is no so easy o en e he labou ma ke as a young pe son wi h limi ed wo king expe ience and o he pe sonal challenges o conque . One o he bigges success s o ies o guidance in Finland in ecen yea s has been he low h eshold One-S op Guidance Cen es (Ohjaamo in Finnish) (see Ke unen & Fel , Chap e 20, his olume). Following he p io i ies o he na ional s a egy o li elong guidance and he you h gua an ee ini ia i e, Finland has es ablished a ne wo k o locally ope a ing One-S op Guidance Cen es ha p o ide young people unde 30 yea s old wi h in o ma ion, ad ice and guidance on a walk-in and easy- access basis and h ough mul iple channels (e.g. ace o ace, online, phone). In sp ing 2019, he e we e almos 70 One-S op Guidance Cen es. The One-S op Guidance Cen es ha e a na ional s ee ing g oup chai ed by he Minis y o Economic A ai s and Employmen wi h ep esen a i es om di e en minis ies, o ices, unions and o he hi d sec o pa ies. E en hough he e a e many di e en suppo se ices a ailable, some o he s uden s in uppe seconda y educa ion d op ou and hey especially a e in a highe isk o ma ginalisa ion. Acco ding o o icial s a is ics p esen ed in Finland’s Labou Fo ce Su ey (2015), in 2015, 66 000 o 16–29 yea olds we e NEET, ep esen ing abou 10% o he age g oup. Se en y pe cen o hem we e unemployed, 13% wi h a disabili y pension, 10% we e aking ca e o child en and wi h no in o ma ion on he emaining 7%. The ne wo k o ou each you h wo ke s eached 26,000 youngs e s in 2017 (Bamming & Walldén, 2018). The esponsibili y o ou each wo k in Finland lies wi h he municipali ies (you h depa men s). The PES, you h wo kshops and One-S op Guidance Cen es coope a e closely wi h ou each you h wo ke s. You h wo kshops suppo young people aged unde 29 in ackling issues ela ed o educa ion and aining, wo king li e and li e managemen . The wo kshop ac i i ies a e based on lea ning by doing h ough coaching and p ac ical wo k. 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