Get some respect – buy organic foods! : When everyday consumer choices serve as prosocial status signaling
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This is a self-archived version of an original article. This version may differ from the original in pagination and typographic details. Author(s): Title: Year: Version: Copyright: Rights: Rights url: Please cite the original version: CC BY-NC-ND 4.0 https://creativecommons.org/licenses/by-nc-nd/4.0/ Get some respect – buy organic foods! : When everyday consumer choices serve as prosocial status signaling © 2019 Elsevier Ltd. Accepted version (Final draft) Luomala, Harri; Puska, Petteri; Lähdesmäki, Merja; Siltaoja, Marjo; Kurki, Sami Luomala, H., Puska, P., Lähdesmäki, M., Siltaoja, M., & Kurki, S. (2020). Get some respect – buy organic foods! : When everyday consumer choices serve as prosocial status signaling. Appetite, 145, Article 104492. https://doi.org/10.1016/j.appet.2019.104492 2020
1 Get some respect – buy organic foods! When everyday consumer choices serve as prosocial status signaling Abstract Status considerations have recently been linked to prosocial behaviors. This research shows that even everyday consumer behaviors such as favoring organic foods serve as prosocial status signaling. Key ideas from the continuum model of consumer impression formation and the theories of costly signaling and symbolic consumption are synthetized to make sense of this phenomenon. Two web-surveys (Ns = 187, 259) and a field study (N = 336) following experimental designs are conducted. This approach allows the analysis of both the more and less conscious reactions of consumers. Study 1 shows that the image of consumers favoring organic product versions is marked by characteristics consistent with prosocial status signaling. Study 2 replicates these findings with another sample and a wider range of products and demonstrate that observers’ conservative values influence the image formed of organic food users. Study 3 establishes that similar image effects also emerge through a less conscious formation process and that they extend to how organic food users are socially treated. This research advances the current understanding concerning the interlinkages between organic food usage, prosocial status signaling, consumer impressions and reputation management. Substantively, the studies provide novel compelling empirical evidence for the ability of non-luxurious everyday consumer behaviors to qualify as prosocial status signaling. Conceptually, the integration of evolutionary and sociocultural perspectives represents a major contribution. More specifically, this research yields new understanding as regards the role of individual variation in sensing and interpreting status symbols. Keywords: Food; Consumer image; Costly signaling; Status; Organic; Prosociality
2 Get some respect – buy organic foods! When everyday consumer choices serve as prosocial status signaling 1. Introduction Prosocial behaviors such as civic participation, volunteering, donating money, or buying products that benefit a good cause are of great interest to consumers and marketers alike (Cavanaugh, Bettman, & Luce, 2015). Modern consumers are willing to pay for prosocial product attributes in the name of impression management (Delgado, Harriger, & Khanna, 2015). To illustrate, when asked to choose between fair trade and less ethical coffee in the presence of an opposite-sex observer, roughly 60% of consumers chose the fair trade option, even though it was 10% more expensive than the less ethical option – the preferred choice of the remaining 40% of consumers (Shang & Peloza, 2016). Intriguingly, status considerations have recently been linked to prosocial (including green) behaviors to an increasing extent (Elliot, 2013; Sexton & Sexton, 2014). From the status-management perspective, the puzzle of why people behave prosocially or altruistically toward non-kin individuals has been explained in terms of the evolutionary theory of costly signaling or CST (Bereczkei, Birkas, & Kerekes, 2010). It states that altruistically motivated actions enable individuals to gain social recognition and preferential treatment in their groups (Soler, 2012). Thus, individuals who engage in altruistic acts actually may serve their own interests by demonstrating desirable characteristics such as conscientiousness and intelligence to others (Lee, Ko, & Megehee, 2015). For the signal to be reliable, it must be costly in terms of energy use, time expenditure and risk potential. Thus, displays of public self-sacrifice can be associated with status, as they tell about the signalers’ willingness and ability to incur costs for the common good, even though they can simultaneously accrue fitness benefits (e.g. reproductive success, resource
3 control, rival deference) for themselves through this behavior (Bliege Bird & Smith, 2005). Currently, status is regarded as a fundamental human motive that often involves triggering of automatic and nonconscious mental processes and behavioral responses (Anderson, Hildreth, & Howland, 2015). Reputational, social and status drives, which often exert their influence more subtly, have received limited attention as shapers of organic food consumption (Costa, Zepeda, & Sirieix, 2014; Rana & Paul, 2017), even though the notion of symbolic or conspicuous consumption has been around for a long time (see, e.g., Kim & Jang, 2017). Yet, nonconscious motivations can be highly influential in the food realm as well (Berger & Shiv, 2011; Dubois, Rucker, & Galinsky, 2012). Unsurprisingly, when asked directly (e.g. in surveys necessitating conscious processing), consumers typically express a preference for organic foods because they are healthy, safe, goodtasting, ecological and animal-friendly (see, e.g., Kareklas, Carlson, & Muehling, 2014; Bryla, 2016) – and downplay status motivations. Recent experimental research offers contrary evidence: Priming of status motivations can lead not only to increased choice preferences for organic foods, but also to heightened taste pleasantness ratings and experiences of joy and hopefulness after eating a food sample believed to be organic (Puska, Kurki, Lähdesmäki, Siltaoja, & Luomala, 2018). Logically, choice motivations reflect the symbolic meanings consumers attach to food. For example, Puska and Luomala (2016) show how different reasons for pursuing health can create qualitatively different images of food products in consumers’ minds. Correspondingly, the typical organic food choice motivations cited above can invoke symbolic meanings of well-being, security, pleasure, universalism, ethicality and status. They key idea of symbolic consumption theories (e.g., the notions of meaning transfer and extended self) encompasses consumers' use of
4 the symbolic meanings embodied in products to construct, sustain, and express their selves/identity and to locate them in society (Larsen, Lawson, & Todd, 2010). In turn, these meanings can be transferred through socially constructed conventions and interactions to organic food users by observing individuals (cf. Vartanian, Herman, & Polivy, 2007; Vartanian, 2015). Many factors such as observer characteristics, situational context and sociocultural setting can influence whether this meaning transfer occurs partially vs. fully or consciously vs. nonconsciously (Fiske, Lin, & Neuberg, 1999; Sanders, 2010; Sexton & Sexton, 2014). In any case, consumers tend to judge themselves and others in relation to the underlying reasons and emerging meanings that are believed to drive their purchase and ownership of goods (cf. Weiss & Venkataramani Johar, 2016) – establishing the linkage from choice motivations, through symbolic meanings to perception of organic food users by observers. The costly signaling theory has so far been applied to explore how signal receivers perceive and treat signal senders in the context of luxury brands (Nelissen & Meijers, 2011; Lee et al., 2015). Even though the CST can also be used to explain altruism (Griskevicius, Tybur, & Van den Bergh, 2010, p. 394), the extant studies still focus on egoistically motivated conspicuous consumer behaviors (Han, Nunes, & Dréze, 2010). In other words, in effect, they stick to addressing more conventional status signaling (Wang & Griskevicius, 2014). The thought of status signaling occurring through altruistically motivated conspicuous prosocial product choices (e.g., TOMS shoes) is new and contradictory (Berman, Levine, Barasch, & Small, 2015). The present enquiry embarks on this novel research strand and fuses the logic of the continuum model of consumer impression formation with ideas from the costly signaling and symbolic consumption conceptualizations. This multi-theoretical approach employing three empirical studies contributes to the current status signaling literature in two ways. First, this research
5 substantiates the ability of non-luxurious everyday consumer behaviors such as favoring organic food to act as prosocial status signaling. This inquiry extends Griskevicius et al.’s (2010) seminal work on conspicuous conservation in several ways: by focusing on signal reception instead of sending; by investigating consumer perishables instead of durables; by drawing on a broader set of theories instead of only one (CST); by measuring consumers’ images and social treatment as dependent variables (DVs) instead of choices; and by applying both explicit and implicit methods instead of only one (implicit priming of status motives). Second, the moderators of the process whereby consumers form an image of organic food users have so far been poorly recognized, conceptualized and empirically verified. To illustrate, Brooks and Wilson (2015) proposed without solid theorizing that observers’ characteristics such as “environmental orientation” (operationalized as majoring, i.e., in ecology vs. accounting) affect the perceived status of a person who is believed to be seeking to reduce consumption (alternative vehicle for prosocial status signaling); their results were nonsignificant. To produce new knowledge, this research links observers’ certain personal values, both deductively and empirically, to the image conveyed by organic food users. More generally then, this study enriches the understanding of how individual variation within observers affects the way they sense and interpret (prosocial) status symbols – a theme that has been afforded a high priority on future research agendas (Anderson et al., 2015). Together with fair trade and local food choices, favoring organic food represents a form of prosocial consumption (Ross & Kapitan, 2018). In North America and Europe, organic foods are a multi-billion business that keeps on growing (Schrank & Running, 2018). Thus, the concept of prosocial status signaling also offers interesting possibilities to marketers and policy-makers to promote sustainability. It can give new insights for manufacturers of prosocial products as regards
6 to how to utilize consumers’ reputational efforts (sending and interpreting image messages) in achieving, for example, attitudinal and behavioral change more effectively. Societally, the consideration of the evolutionary processes involved in prosocial status signaling can help in harnessing them to lessen environmental problems (Griskevicius, Cantú, & van Vugt, 2012). The following section presents the conceptual underpinnings for this research and derives three hypotheses. Next, Study 1 reports results indicating that the image of consumers who are believed to favor organic foods converges with the key features of a prosocial status signal. Study 2 replicates these findings with another sample and wider range of products – it also offers initial evidence on how observers’ values moderate the picture formed of a consumer who is believed to be an organic food user. In Study 3, instead of explicit measures of consumer images, more implicitly formed images are accessed. The image effects not only re-emerge, but are also accompanied by data indicating that organic food users are more favorably treated in social interactions. Finally, the conclusions, implications and limitations of the research are discussed. 2. Justification of the organic food study context and development of research hypotheses For organic food consumption — or any behavioral strategy whatsoever — to qualify as a costly signal, four criteria need to be met (Nelissen & Meijers, 2011). First, the signal must be easily observable. Second, the signal must be “honest” or hard to fake (because of high associated economic and social costs). Third, the signal must be associated with an unobservable, yet desirable, individual quality, such as wealth, altruism, or physical health – traits partly connected with good genes. Fourth, the signal must ultimately yield a fitness benefit. In evolutionary biology, the concept of fitness indicates the share of an individual’s genes in the following generations – it is enhanced through improved reproduction and survival (Hamilton, 1964).
7 As organic foods are distinctly marketed (e.g., Van der Wal, van Horen, & Grinstein, 2016), becoming mainstream worldwide (Shang & Peloza, 2016), more expensive than conventional foods (Rana & Paul, 2017) and possess unique brand equity (Ellison, Duff, Wang, & White, 2016), they meet the first and second preconditions reasonably well. In this research, the way organic food users are perceived and treated serves as an indication of whether the last two criteria of a costly signal are fulfilled or not. Moreover, of the three most obvious forms of prosocial food consumption, the economic significance of organic food consumption is larger than that of fair trade products – in 2015, global retail sales of organic food amounted to 75.7 billion euro while the corresponding figure for fair trade food was 7.3 billion euro (Lernoud et al., 2015). Local foods, on the other hand, lack a clear definition and their marketing is subject to variable brand management actions both between and within countries (Memery, Angell, Megicks, & Lindgreen, 2015). Thus, this ambiguity in signal meaning makes local food consumption a less appropriate target of the analysis for the present study. 2.1. Interpretation process of cues signaling about favoring organic food Here, the overall psychological process that is postulated to underlie the interpretation of cues signaling about favoring organic food is conceptually elaborated. It draws from the continuum model of consumer impression formation (Fiske et al., 1999) and the symbolic consumption theory (see e.g. Elliott, 2013; Kim & Jang, 2017). This theorizing is predicated on two premises. First, the generic concept of “organic” is taken to be a powerful brand and a vehicle of identity expression in its own right in the same way as single food product brands are (Bauer, Heinrich, & Schäfer, 2013; Hwang, 2016). Second, during the process of impression formation, the traits of the “organic” brand personality are presumed to merge with the image of its user – which, in turn,
8 serves as input in observing consumers’ perceptual inference making (Fennis & Pruyn, 2007). The interpretation process commences by observing the signal transmission that, in the context of the present study, includes the cues suggesting the habitual use of organic foods. Consistent consumption of such foods serves as the starting point, as it marks the honesty of the signal. Receivers of this signal decode it in the service of image formation. It is well-known that personal food choices act as a vehicle of impression management (Vartanian et al., 2007; Bublitz, Peraccio, Block, 2010). In the consumer image formation process, both factual and symbolic cues related to the person (Brooks & Wilson, 2015) and the product s/he uses (Allen et al., 2008) are elaborated more or less automatically and/or strategically (Sanders, 2010). Noppers, Keizer, Bolderdijk, and Steg’s (2014) study on adoption of sustainable innovations provides a case-in point. They found that while consumers readily recognize the importance of instrumental benefits (e.g., “comfortable,” “affordable”), the symbolic benefits (e.g., “shows who I am,” “enhances my social status”) were in fact the strongest predictors of adoption even though consumers denied their significance when directly asked at the conscious level. At the final stages of the process, signal receivers consciously (deliberate use of attribute information), nonconsciously (automatic use of category labels) or through using both processing modes generate an interpretation of the meaning of the signal (Fennis & Pruyn, 2007; Sanders, 2010). Thereby, the signal receiver forms an image of the signal sender and becomes inclined to treat him/her in a certain way in social encounters. Intriguingly, sometimes the explicit and implicit beliefs concerning the same object can be contradictory and even produce different behavioral consequences (see e.g., Raghunathan, Walker-Naylor, & Hoyer, 2006).
15 as costly signaling. However, the applicability of their results in the case of prosocial status signaling cannot be challenged outright. Nelissen and Meijers (2011) showed that conspicuous displays of prestigious clothing brands can be a profitable affiliative strategy because they qualify as a costly signaling trait that yield status-dependent favorable treatment from others in social interactions such as complying with a request, determining wage levels for job applicants and donating money to charity. Lee et al. (2015) practically replicated this study in a different cultural context – with similar findings. Yet, they considered the role of gender in more detail and demonstrated that cross-sex contexts are more effective in eliciting donation behaviors from observing consumers (Lee et al., 2015). Based on the discussion above, an unprecedented idea can be put forth: Just as luxury brand consumption can serve a costly signaling function leading to benevolent behaviors from others toward the signaler or message sender, so too can favoring organic foods. Here, it is more appropriate to name this status signaling as prosocial, since it is more altruistically driven than traditional luxury consumption (Griskevicius et al., 2010). In effect, both of these consumption choices (luxury brands vs. organic foods) have the capability to qualify as costly signals in the eyes of observers and encourage favorable treatment from them. Still, these choices elicit respect in different ways due to variation in observers’ evaluation of who mainly benefits from this use of excessive resources (self vs. others). The relationship between signaling about one’s habit of favoring organic foods and the social treatment received from others observing this is likely to be mediated by the changes in the image perceptions of the signaler. Lee et al. (2015, p. 1348) state that the higher perceived status of the wearer of a luxury brand produces benefits in social interactions, and Nelissen and Meijers (2011, Experiment 5) actually empirically verify how the signaling effect on preferential treatment
16 materialized through elevated status perceptions. In a similar vein, Brough, Wilkie, Ma, Isaac, and Gal (2016, Study 6A) found that increased masculinity perceptions (created by branding) of a green nonprofit organization were responsible for boosting male consumers’ donation likelihood. To summarize, observing someone using organic foods can act as subtle input in forming a nonconscious image of him/her in the same way as meat eaters are implicitly viewed as more masculine (Vartanian, 2015). Second, as organic food users are associated with prosocial tendencies, they can also receive preferential treatment from others. For instance, priming a consumer’s prosociality orientation has been found to increase the amount of money personally given to a fellow consumer in a dictator game (Duclos & Barasch, 2014). Third, it is logical to assume that enhanced image perceptions mediate the effect of prosocial status signaling. Consequently, the third hypothesis can be stated as follows: “Those consumers who signal about their habit of favoring organic foods are nonconsciously perceived as more altruistic, status-laden and honest as well as, consequently, more positively treated in social interactions than consumers who do not.” This hypothesis will be tested in Study 3. 3. Study 1: Test of hypothesis 1 Study 1 sought initial empirical evidence for the postulate that consumers who favor organic foods are viewed as more altruistic, status-laden and honest (hallmarks of a prosocial status signal). To this end, a convenience sampling approach was applied and local food markets were scouted for products available in both conventional and organic forms. Eventually, ketchup, bacon and coffee were selected for the study. Their conventional and organic versions were practically the same except the organic label on the package (see Appendix 1). These foods were selected to ascertain two things. On the one hand, the requirement for a
17 reasonable level of generalizability necessitated the incorporation of items from distinct product categories. Namely, consumers favor organic options across various product classes (e.g., meat vs. vegetables) to a different extent (Hemmerling, Hamm, & Spiller, 2015). Moreover, the effects of the organic cue have been shown to differ between individual food products (Ellison et al., 2016). On the other hand, a certain degree of between-product comparability was also desirable to enhance the reliability of the results. Thus, the products chosen for the survey were controlled for their level of processing as according to Machiels and Carnal (2016) it can have a role in how foods are perceived. This suggests that users of minimally vs. highly processed (organic) foods can be viewed differently. Ketchup, bacon and coffee were construed to represent moderately processed products. 3.1. Study design and sample A political science student association of a university located in a European capital consented to forward the website-link to the survey to its 2,140 members. No incentives were promised for participation – this also served to guarantee full anonymity as no personal contact information was needed. One hundred eighty-seven (N = 187) usable responses were retained – a response rate of 8.7%. The majority (83%) of the study participants was females. This is not surprising as roughly 80% of political science students at the university where the data collection occurred are female. On the average, the participants were 26.2 years old. A six-group between-participants design was applied (for details, see Appendix 2). Each participant was randomly assigned to one of the conditions where the consumer being evaluated was presented as a regular user of 1) conventional ketchup (N = 28), 2) organic ketchup (N = 36), 3) conventional bacon (N = 32), 4) organic bacon (N = 44), 5) conventional coffee (N = 21), and
18 6) organic coffee (N = 27). 3.2. Study procedure and questionnaire The student participants received an e-mail requesting them to participate in an academic consumer impression study. The first questions concerned their gender and age. The second section of the questionnaire, entitled “Images created by consumers favoring various food products,” dealt with the measurement of the key dependent variable. The photo of the food product was shown and participants were asked to indicate how they perceived its regular user (an example question: “In my opinion, the regular user of organic Felix ketchup can be characterized as…). In the case of the conventional product questions, no words such as “organic” or “conventional” were mentioned. This questioning logic – also referred to as the “user imagery” approach – has a long tradition in consumer research; it has been applied to uncover product and brand images (Parker, 2009) and their effects on consumer perceptions and attitudes (Liu, Li, Mizerski, & Soh, 2012). Here, this approach was harnessed to track the images typical users of organic and conventional foods evoke in the minds of others. To conceal the real purpose of the research, photos of three filler-products (see Appendix 2) were also shown to participants alongside identical image questions. As this was the first trial to examine if the image transmitted by organic food users matches the characteristics of a prosocial status signal, single-item measures were applied to capture the perceived consumer image. The 9-point semantic differential “unselfish-selfish” served as the measure of altruism – it has been used to tap the prosociality image of green consumers (Griskevicius et al., 2010). Along the lines of Fennis and Pruyn (2007), Aaker’s (1997) sophistication and sincerity dimensions of brand personality served as the measures of observers’
19 status and honesty perceptions of the image conveyed by other consumers. Sophistication refers to cultivation and expertness concerning food, drink, clothes and furnishings used to signal class status (Gofman, 1951). It has also been linked to status and social prestige in more current literature. For example, Eckhardt, Belk, and Wilson (2015) argue that the rise of inconspicuous consumption emanates from “an increased desire for sophistication and subtlety in design in order to further distinguish oneself from a narrow group of peers” and that “sophistication in design implies meticulous engineering and an intricacy that elevates the status of the designer and, by extension, the consumer.” In turn, qualities such as down-to-earth, honest, wholesome, genuine and domestic transmit a sincere image (Aaker, 1997). Consequently, the 9-point semantic differentials “unsophisticated-sophisticated” and “fake-sincere” gauged the status and honestyperceptions of consumers presented as favoring either conventional or organic versions of ketchup, bacon and coffee. Finally, a few control questions (e.g. product familiarity and brand attitudes) were posed. 3.3. Results and discussion One-way ANOVA was conducted to estimate if the food user manipulation (conventional vs. organic) differed in its effect on the consumer image measures (see Table 1). In comparison with the regular user of conventional ketchup, a consumer believed to favor organic ketchup was perceived as more altruistic (F(1, 61) = 16.31, p < .001, d = 1.45) and status-laden (F(1, 61) = 16.70, p < .001, d = 1.03). Second, a consumer believed to favor organic bacon was perceived as more altruistic (F(1, 74) = 17.93, p < .001, d = 1.08) and status-laden (F(1, 74) = 8.89, p = .004, d = 0.71). Third, a consumer believed to favor organic coffee was perceived as more altruistic (F(1, 46) = 5.02, p = .03, d = 0.77) and status-laden (F(1, 46) = 10.06, p = .01, d = 0.94). As regards the
20 honesty-image perception, no differences between the conditions were detected (Fketchup(1, 61) = 0.45, p = .50, d = 0.18; Fbacon(1, 74) = 1.35, p = .25, d = 0.27; Fcoffee(1, 46) = 0.01, p = .91, d = 0.03). Table I. The effect of favoring conventional vs. organic food on forming consumer image Image dimension Ketchup Bacon Coffee Favors (N = 28) conventional Mean S.D. Favors (N = 36) organic Mean S.D. Favors (N = 32) conventional Mean S.D. Favors (N = 44) organic Mean S.D. Favors (N = 21) conventional Mean S.D. Favors (N = 27) organic Mean S.D. Altruism 4.79a 0.78 6.22b 1.16 3.75a 0.92 4.93b 1.25 5.48a 1.00 6.26b 1.02 Status 3.32a 1.61 5.00b 1.66 3.28a 1.14 4.25b 1.56 3.00a 1.10 4.22b 1.48 Honesty 5.57a 1.34 5.33a 1.27 5.34a 1.23 4.98a 1.44 6.00a 1.05 6.04a 1.26 Means with different superscript letters differ significantly at p < .05. To check if these results are dependent on the specific food products included in the study, a 2 (food label: organic vs. conventional) x 3 (food type: ketchup vs. bacon vs. coffee) ANOVA was conducted. As all of the interaction terms were statistically insignificant (altruism: F(2, 181) = 0.83, p = .44; status: F(2, 181) = 1.07, p = .35; honesty: F(2, 181) = 0.53, p = .70), it can be concluded that the results were not driven by the inherent properties of individual products. Finally, the perceptual results cannot be explained by the differences in participants’ age, income, familiarity with the conventional and organic versions of the products or brand attitudes – ps ranged from .17 to .99 from the one-way ANCOVA analysis using the perceptions as DV, presence of organic food label (yes vs. no) as an independent variable (IV) and the abovementioned factors as covariates. Moreover, none of the statistically significant key effects reported above turned insignificant in this ANCOVA analysis indicating that the presence vs. absence of the organic food label (IV) logically explains the changes in the user perceptions. The role of gender could not be controlled for due to the low number of male participants. In summary, across three products, the image of organic food users was characterized by a
21 higher degree of altruism and status. These image effects are congruent with the prosocial status signaling interpretation. On the other hand, statistically significant findings for honesty could not be uncovered – casting some doubt on this idea. Nevertheless, these results complement current understanding in two ways. First, until now, scholars have focused their attention on how green consumers are viewed by others in terms of altruism – typically with positive effects (Griskevicius et al., 2010; Mazar & Zhong, 2010). The current findings imply that green consumers may be perceived not only as more altruistic, but also as more status-laden than their non-green counterparts. Second, they suggest that consumer perishables such as organic foods have the capability to act in the service of prosocial reputation management. This challenges the prevailing idea that symbolic attributes – thought to be less suitable for signaling one’s status or identity to others – would not be important in mundane sustainable consumption (Noppers et al., 2014). 4. Study 2: Test of hypotheses 1 and 2 Study 1 initially demonstrated that organic food choices can act as prosocial status signaling. Yet, the results were based on a student sample in which women were overrepresented. This raises some validity concerns as women favor organic foods more than men (Padilla Bravo, Cordts, Schulze, & Spiller, 2013). Thus, Study 2 strove to test their robustness with a more representative sample and a wider range of products. The second aim was to explore if signal observers’ values influence the image formed of organic food users. 4.1. Study design, procedure, questionnaire and sample The study design, procedure and questionnaire were identical to that of Study 1, with two exceptions: 1) another three commercial products available in both conventional and organic
22 versions (yogurt, butter, canola oil) and 2) a short measure of Schwartz’s ten value classes, SSVS, (Lindeman & Verkasalo, 2005) were added. As in Study 1, data was collected from six participant groups (for details, see Appendix 2). This time, however, one more product was included in each of the questionnaires to further safeguard against the potential confounder effect arising from the specific nature of the individual products being investigated. In other words, each participant was randomly assigned to one of the conditions where the consumer being evaluated was presented as a regular user of 1) conventional ketchup and conventional butter (N = 43), 2) organic ketchup and organic butter (N = 40), 3) conventional bacon and conventional yogurt (N = 44), 4) organic bacon and organic yogurt (N = 44), 5) conventional coffee and conventional canola oil (N = 44), and 6) organic coffee and organic canola oil (N = 44). (For the justification of this approach, see Section 3.2.) As in Study 1, to conceal the real purpose of the research, the photos of the same three filler products were also shown to participants alongside the identical image questions. To enhance the comparability of the results between Studies 1 and 2 and in the fear of response fatigue, singleitem measurements were retained. The addition of new products whose regular users were evaluated increased the number of necessary image ratings and questions about product familiarity and brand attitude. Lastly, the new SVSS-items contributed to the fact that the questionnaire approached or even reached 20 minutes – nearing the maximum length of optimal web surveys (e.g., Kent, 2007, p. 166). A sample (Ntotal = 259, Nconventional user cue = 131, Norganic user cue = 128) that is more representative of “ordinary” consumers living in the same capital region as the participants of Study 1 was provided by a market research firm, committed to protecting the full anonymity of its panel members. The sample consisted of 51% females. On the average, participants were 48.8 years old and the majority of them (58 %) lived in children-free households of one or two person(s). The
23 typical yearly household income levels were: 40,000-69,999 € (26%), 20,000-39,999 € (20%) and 70,000-89,999 € (17%). 4.2. Results and discussion An alternative analytical approach was undertaken to explore if the main effects discovered in Study 1 would reappear. One single composite measure for each consumer image dimension was produced to level out the potentially idiosyncratic effects of individual products. To illustrate, the sum variable for the status image of a consumer who was believed to regularly use conventional foods was created by combining the image ratings collected separately for all of the six conventional products. Thus, instead of referring to the status image conveyed by a user of conventional ketchup, butter, bacon, yogurt, coffee or canola oil, it is more appropriate here to allude to the status image that a consumer regularly using conventional foods more generally evokes in the minds of observing others. This same procedure was followed in generating the aggregate honestyand altruism-image dimension scores. In other words, six composite consumer image measures served as input data in the analysis: 1) the altruism image cued by the use of conventional foods, 2) the altruism image cued by the use of organic foods, 3) the status image cued by the use of conventional foods, 4) the status image cued by the use of organic foods, 5) the honesty image cued by the use of conventional foods and 6) the honesty image cued by the use of organic foods. One-way ANOVA produced the following results. The strongest effects were recorded for altruism (Mconventional user = 5.26, S.D. = 1.15; Morganic user = 5.75, S.D. = 1.40; F(1, 257) = 9.49, p = .002, d = 0.38) and status (Mconventional user = 4.79, S.D. = 1.36; Morganic user = 5.63, S.D. = 1.10; F(1, 257) = 29.75, p < .001, d = 0.68). A marginal effect was observed for honesty (Mconventional user =
24 5.70, S.D. = 1.26; Morganic user = 6.00, S.D. = 1.33; F(1, 257) = 3.42, p = .07, d = 0.23). As in Study 1, an additional analysis was run to inspect if these results are shaped by inherent product characteristics of the foods incorporated into the study. The 2 (food label: organic vs. conventional) x 3 (food type: ketchup and butter vs. bacon and yogurt vs. coffee and canola oil) ANOVA produced two statistically insignificant indications of interaction and one marginally significant indication (altruism: F(2, 253) = 0.18, p = .83; status: F(2, 253) = 2.90, p = .06; honesty: F(2, 253) = 2.20, p = .11). This, again, speaks for the cross-product generalizability of the prosocial status signaling effect. Moreover, these perceptual results cannot be explained by the differences in participants’ gender, age, income level, familiarity with the conventional and organic versions of the products or brand attitudes (ps ranged from .13 to .70). The influence of these factors, excluding gender, were ruled out after running the ANCOVA analysis comparable to those reported in Study 1 (see Section 3.3.). In turn, the potentially confounding role of gender, as a nominal variable, was controlled with the help of 2 (respondent gender: male vs. female) x 2 (organic food label: yes vs. no) ANOVA. As regards the perceptions (DVs), it produced statistically insignificant interaction terms: altruism: F(2, 255) = 0.71, p = .40; status: F(2, 255) = 0.00, p = .99; honesty: F(2, 255) = 0.18, p = .68. Again, as in Study 1, these analyses did not alter the statistical significance of the perceptual effects reported above. Hence, it is the presence vs. absence of the organic food label (IV) that appears to drive the results. In a nutshell, despite the more representative sample, extended range of products and alternative analytical approach, the results of Study 1 are practically replicated. Unobservable desirable characteristics such as altruism, status and honesty, akin to a prosocial status signal, were attached to the consumers believed to favor organic foods. Next, the attention shifted toward the potential moderating effect of observers’ values on how
31 Table II. The effect of organic label vs. no label on t-shirt on forming consumer image Image dimension No label condition (N = 168) Mean S.D. Organic label condition (N = 168) Mean S.D. Altruism 4.31a 0.89 4.56b 0.87 Status 4.51a 1.22 4.79b 0.92 Honesty 4.83a 1.02 5.06b 0.92 Means with different superscript letters differ significantly at p < .05. A logical next step in testing H3 was to conduct a multiple regression analysis to see if the status, altruism and honesty perceptions mediate the effect of prosocial status signaling on charity donation behaviors. This included using Preacher and Hayes’s (2008) methodology, with 5,000 bootstrap resamples, to describe the confidence intervals of the indirect effects. The results confirmed the direct effect of favoring organic food (as opposed to non-favoring) on charity donations (β = 2.80, t(334) = 2.00, p = .05). However, this direct effect became nonsignificant after entering the perceptions of status (β = .59; CI = .14 to 1.37), altruism (β = .49; CI = .07 to 1.29) and honesty (β = .37; CI = .01 to 1.04) as predictors (β = 2.21, t(334) = 1.59, p = .11; β = 2.32, t(334) = 1.66, p = .08; β = 2.45, t(334) = 1.74, p = .10, respectively). In summary, then, these analyses confirmed the indirect effect of favoring organic food (as opposed to non-favoring) on observing consumers’ charity donation behavior. This effect materialized via the elevated status, altruism and honesty perceptions (see Figure 2).
32 * = p < .05; ** = p < .01 Figure 2. Perceived status, honesty and altruism mediate the effect of prosocial signaling on giving to charity Favoring organic food vs. nonfavoring Charity donations (€) Perceived status A-path B-path C´(C-path) .28* 2.11** 2.21 (2.80*) Favoring organic food vs. nonfavoring Charity donations (€) Perceived honesty A-path B-path C´(C-path) .23* 2.13** 2.32 (2.80*) Favoring organic food vs. nonfavoring Charity donations (€) Perceived altruism A-path B-path C´(C-path) .25* 1.43 (.07) 2.45 (2.80*)
33 To conclude, the image effects reported in Studies 1 and 2 to a large extent reemerge, even though the methodology employed purported to evoke a less conscious consumer impression formation process. Moreover, participants expressed more benevolent behaviors toward the consumers assumed to favor organic foods. This impact was driven by observers’ enhanced status, altruism and honesty perceptions of organic food users. Thus, the habitual use of organic foods appears to fulfill the fourth criterion of a costly signal as well. 6. Discussion and conclusions To conclude, this research advances the current understanding concerning the interlinkages between organic food usage, prosocial status signaling and consumer impressions. Three novel research hypotheses were developed and tested (see Table 3). Organic food users were explicitly seen as more altruistic, status-laden and honest (reasonable support for Hypothesis 1). Weaker support could be ascertained for the idea that observers’ values moderate the perception of organic food users (Hypothesis 2). Nevertheless, consumers embracing conservative values did view organic food users in a more altruistic light. Perceptual benefits accrue for organic food users also when observers’ images are formed more implicitly (again supporting Hypothesis 1). Further, the idea that organic food users are more benevolently treated in social interaction by prosocial signal observers (Hypothesis 3) was moderately well substantiated. Thus, in summary, organic food consumption behaviors can indeed serve as a prosocial status signal.
34 Table III. Assessing the empirical evidence for the tested hypotheses Study 1 Study 2 Study 3 Overall assessment of acceptance Hypothesis 1: “Those consumers who signal about their habit of favoring organic foods are perceived as more altruistic, status-laden and honest than consumers who do not.” - Supporting evidence: users of organic ketchup, bacon and coffee were explicitly perceived as more altruistic and statusladen - Refuting evidence: users of organic ketchup, bacon and coffee were not explicitly perceived as more honest - Supporting evidence: generic users of organic foods were explicitly perceived as more altruistic, status-laden and honest - Supporting evidence: users of organic foods were implicitly perceived as more altruistic, status-laden and honest - Reasonable support for acceptance Hypothesis 2: “Observing consumers’ selftranscendent and conservative values positively moderate the extent to which organic food users are viewed as altruistic, status-laden and honest.” - Not tested - Supporting evidence: conservative values moderated observers’ perception of altruism of users of organic foods - Refuting evidence: self-transcendent values did not moderate observers’ perception of users of organic foods - Not tested - Conditional support for acceptance Hypothesis 3: “Those consumers who signal about their habit of favoring organic foods are nonconsciously perceived as more altruistic, status-laden and honest as well as, consequently, more positively treated in social interactions than consumers who do not.” - Not tested - Not tested - Supporting evidence: users of organic foods were more positively treated in social interaction and this effect was mediated by elevation in how they were perceived by observers - Moderate support for acceptance This research spurs numerable implications and future research suggestions. These will be tackled in the following; starting with an elaboration of the theoretical contributions of the conducted research. 6.1. Theoretical implications Research conducted here demonstrates the ability of organic food favoring to act as prosocial status signaling. By the same token, this endeavor advances theory building. First, in addition to evolutionary theory of costly signaling, conceptualizations from social psychology (the continuum
35 model of consumer impression formation) and cultural research (symbolic consumption) were harnessed to produce three hypotheses. This is a response to the call for working towards the synthesis of evolutionary and sociocultural accounts to better understand human and consumer behavior (Lewis, Al-Shawaf, Conroy-Beam, Asao, & Buss, 2017; Malovicki-Jaffe, McDonald, Halperin, & Saguy, 2018). On the basis of new theorizing, three key image qualities (altruism, status, honesty) vital for a prosocial status signal were identified and organic food symbolism was linked to them. Moreover, factors affecting the formation of (non)conscious images of organic food users in the minds of observing consumers were considered. To go beyond the conventional perceptual responses as DVs, a fresher idea was theoretically argued for: that favoring organic food can also nonconsciously invoke benevolent behaviors from others toward this prosocial status signaler or message sender. Second, the moderators of the process whereby consumers form an image of organic food users have so far been poorly recognized, conceptualized and empirically verified. This study enriches the understanding of how individual variation within observers affects the way they sense and interpret (prosocial) status symbols – a theme that has been afforded a high priority on future research agendas (Anderson et al., 2015). More precisely, establishing a conceptual linkage between observing consumers’ self-transcendent and conservative values and the way in which organic food users are perceived represents an extension to existing literature concerning prosocial status signaling. This forwards the aspiration of Berger (2017), who urges researchers on the topic to take account the characteristics of observers, especially their social status. Logically, considering observing consumers’ value preferences, since they define what is appreciated in a given society and what is not, qualifies as a step toward that direction.
36 Not all of the abovementioned conceptual openings received unequivocal empirical support. To illustrate, Study 3 found positive results for all of the prosocial status signal perceptions (altruism, status, honesty), but Studies 1 and 2 only for altruism and status (in S2, a marginal effect for honesty was detected). Many factors can explain this. The differences in the measurement items (sincere vs. trustworthy & honest), scale use (semantic differential vs. Likert) and logic (explicit vs. implicit) can play a role here. It is challenging to take a stand on whether the honesty-perception results of Studies 1 & 2 or Study 3 are more reliable. On the whole, the scale, perhaps, leans more toward the latter as the findings of Study 3 more fully converge with the theorizing presented. Moreover, it can be argued that wearing a t-shirt with an organic logo on it vs. using organic foods regularly qualifies as a stronger identity-signaling device (cf. Chan et al., 2012) – magnifying observers’ honesty perception. Unexpected findings also surfaced: Why did observers’ conservative values positively moderate the formation of an altruism-image of a user of organic foods while self-transcendent values did not? This specific finding cannot be easily explained by the consumer value/product symbolism (in)congruity account cited in Section 2.3 – it is too general to identify the detailed drivers of alternative positive value moderations. Why would the perceived (in)congruency between conservative observers’ values (safety, tradition, conformity) and symbolic meanings conveyed by apparent organic favorers (e.g. health, security) increase the likelihood of them being viewed as more altruistic in particular? Fortunately, the social comparison theory offers another way to understand this as it is applicable to making sense of how consumers are influenced by others’ product or brand choice behaviors (Dahl, Argo, & Morales, 2012). According to Schwartz’s value circumplex, at the outset, a conservative value base (safety, tradition, conformity) can be characterized as less altruistic than a self-transcendent value base
37 (universalism, benevolence). Hence, if a conservative consumer observes someone favoring organic foods, then an upward social comparison process is likely to be initiated (Argo, White, & Dahl, 2006), because this behavior is imbued with prosocial symbolism (as the results of this research shows) that, in turn, can be regarded as virtuous or desirable in many western societies at the moment. This can lead to the heightened altruism-perception. In contrast, the process of upward social comparison probably does not even start in the case of a self-transcendent consumer observing others to favor organic foods because their sustainability or “prosociality” standards are already at a high level. Thus, noticing a consumer favoring organic foods does not impress them to the extent that they would raise their altruism evaluation of this person. These ideas receive credence from Laureati et al. (2013), who found that the taste evaluations of “sustainabilityconscious” did not differ between the yogurt samples informed to be organic vs. conventional – yet, a positive effect emerged for the “sustainability-non-conscious.” These complications in the relationship between the conceptual reasoning and empirical reality tell about the ambiguity underlying the phenomenon of prosocial status signaling. Even if they remain partially unsolved, the present research both theoretically and substantively furthers the extant body of knowledge. Naturally, more contributions are needed from other consumer scholars. 6.2. Future research suggestions In this research, the key finding that organic foods can serve as a prosocial status signal has mainly been explained in terms of the evolutionary theory of sexual selection (costly signaling). Even though it has been successfully applied in business research (e.g., Lee et al., 2015), it may be imperfect for understanding how consumption behaviors such as favoring organic food serve
38 reputation management and coalition formation within social networks devoid of mating concerns. The notion of indirect reciprocity (Wu, Balliet, & Van Lange, 2016) provides an alternative evolutionary conceptualization for understanding prosocial status signaling occurring through favoring of organic foods. Its underlying principle is that a member of a human social network can gain a good reputation by behaving altruistically – and receive indirect benefits later from the third parties of the network. New neuroscientific research suggests that reputation is a unique human mediator of altruistic behavior and that detectable specific brain activity is associated with its management (Izuma, 2012). In their application of the indirect reciprocity theory, Wu et al. (2016) found that people increase their generosity when the recipient is believed to be socially wellconnected – possessing a great potential for gossiping. This lens enables a reinterpretation of the key result: Perceiving organic food users as altruistic and honest evokes a belief that they also possess an influential position (cf. status) in the social network. This is why it makes evolutionary sense to treat them nicely – after all, they probably tell about it to others in the network, and this in turn enhances the observers’ own reputation. The viability of these two evolutionary accounts in advancing the understanding of prosocial status signaling should be addressed. Another, non-evolutionary, general framework that can be harnessed to tackle prosocial status signaling through favoring organic food is offered by the equity theory. Ross and Kapitan (2018) claim that the motivating force behind prosocial consumption is how much consumers perceive they have given to, and gotten from, the marketplace. This idea enables a proposal that at the outset, organic food users, when seemingly unnecessarily sacrificing their own resources (green products are more expensive and less readily available) for the collective interest, put themselves in the imbalanced position – they give more to the marketplace than they get from it. However, this imbalance can be equaled out by the reputational benefits organic food users reap from those
39 consumers who observe their virtuous prosocial behaviors – and both perceive and treat them positively. Acknowledgement of other possible moderators is one more important theoretical implication. For example, gender can play a role, even though it could not be established in the studies presented here. On the basis of a study by Roux, Tafani and Vigneron (2017), women observers can perceive prosocial status signalers as more refined (e.g., elegant, attractive, magical) while men observers can view them as more elite-hungry (e.g., successful, selective, prestigious) and exclusive (e.g., distinguishable, uncommon, original). Yet, Shang and Peloza (2016) have uncovered how both men and women are more likely to consume ethically in the presence of observers of the opposite sex. Beyond values, other psychological characteristics such as narcissism qualify as potential moderators. According to Naderi and Strutton (2015), narcissists are inclined to purchase more expensive green products due to the prestigious and luxurious image they confer to others. Self-monitoring and need for uniqueness represent additional factors that can have a moderating impact (Yang, Chartrand, Fitzsimons, 2015; Bellezza et al., 2014). Even observers’ genomes can play a role, as the heritability of prosocial traits can be as high as 69% (Israel, Hasenfratz, & Knafo Noam, 2015). Thus, there is a need for additional theoretical approaches and conceptual elaboration concerning the phenomenon of prosocial status signaling generally and organic food consumption as one of its manifestations specifically. The ideas outlined above should help other researchers to take further steps. 6.3. Study limitations As always, no research is perfect and a few limitations can be identified. At the same time, they
40 represent additional opportunities for future studies. First, the studies fall short of definitely determining whether the images of users of organic foods or more generally of prosocially behaving consumers are formed predominantly consciously vs. nonconsciously or in tandem. In the real-world consumption contexts, less conscious image formation is more likely. The implicit effects of environmental cues on consumer behavior have been documented (Berger & Fitzsimons, 2008). Incidentally witnessing a fellow consumer choosing an organic food item in a store exemplifies how an observer’s image of him/her can be nonconsciously shaped. In any case, more investigations are mandatory to disentangle the effects of conscious and nonconscious mechanisms on prosocial status signaling and creation of consumer images. Second, the data sets were collected within the same metropolitan area from samples that are not fully representative of the general population. However, even though student convenience samples (Study 1) do not provide generalizable results, they are homogenous in terms of demographic background variables such as age and income, as they do not vary dramatically within student populations – contributing to the internal validity of the test of a conceptual idea (Peterson & Merunka, 2014, p. 1036). As the symbolic meanings attached to eating generally or to natural foods specifically can be shaped by the sociocultural context in which the signal senders and receivers are embedded (see, e.g., Luomala, Sirieix, & Tahir, 2009; Kooijmans & FloresPalacios, 2014), caution must be exercised when generalizing the findings beyond Western urban consumption environments and populations. Indeed, Puska, Kurki, Lähdesmäki, Siltaoja, and Luomala (2016) garnered evidence that even in a relatively culturally homogenous Western country, organic food users are perceived and socially treated differently in urban and rural regions. Thus, more observations should be collected from various sociocultural contexts and populations
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55 Appendix 1. Photos of product pairs (one example out of 6) and salad-makers used in the studies (conventional / no logo versions on left, organic / logo versions on right) A
56 Appendix 2. Design details of Studies 1 and 2 Study 1 Group 1 (N=28) Group 2 (N=36) Group 3 (N=32) Group 4 (N=44) Group 5 (N=21) Group 6 (N=27) Attributes used to measure consumer image Products used to 1) Conventional (brand A) ketchup 1) Organic (brand A) ketchup 1) Conventional (brand B) bacon 1) Organic (brand B) bacon 1) Conventional (brand C) coffee 1) Organic (brand C) coffee measure consumer image (user imagery approach) Number of ratings per respondent Study 2 Group 1 (N=43) Group 2 (N=40) Group 3 (N=44) Group 4 (N=44) Group 5 (N=44) Group 6 (N=44) Attributes used to measure consumer image Products used to measure consumer image (user imagery approach) 1) Conventional (brand A) ketchup 2) Conventional (brand D) butter 1) Organic (brand A) ketchup 2) Organic (brand D) butter 1) Conventional (brand B) bacon 2) Conventional (brand E) yogurt 1) Organic (brand B) bacon 2) Organic (brand E) yogurt 1) Conventional (brand C) coffee 2) Conventional (brand F) canola oil 1) Organic (brand C) coffee 2) Organic (brand F) canola oil Number of ratings per respondent 1) Altruism: unselfish-selfish; 2) Status: unsophisticated-sophisticated; 3) Honesty: fake-sincere 1) Altruism: unselfish-selfish; 2) Status: unsophisticated-sophisticated; 3) Honesty: fake-sincere 2) Brand X bananas (filler); 3) Brand X squeky cheese (filler); 4) Brand X roasted beef meat (filler) 3) Brand X bananas (filler); 4) Brand X squeky cheese (filler); 5) Brand X roasted beef meat (filler) 3 (image attributes) x 4 (product items) 3 (image attributes) x 4 (product items)